good coffee machine inside your room, and they also provide laundry machine with coin and you can buy the

it was very loud from the staff having friends visiting and the laundry service ruined my nursing

breakfast laundry does not accept credit card

remodeled rain shower, nice lush towels,great location neat many shops and restaurants, had a laundry machine,

wifi was supposed to be password protected, but it was open to the public

laundry; no housekeeping for four days even though it was requested daily; toilet didn t flush

sadly no laundry facilities on site.

i really enjoyed the breakfast

since we have unlimited data on our cell phone, we did not read the small piece of a paper for wifi connection

the hotel was clean, good breakfast and comfy beds

they did not have a laundry room, it was a rainy day and i needed to dry some of our clothes

full breakfast, nice staff, convenient location, fast wifi

the breakfast was great. lots of options. my kids were very satisfied.

pillows were perfect,different choice for breakfast my kids love it

excellent breakfast

well managed and equipped room and gym

great breakfast

checking on how the stay is going, to being there to answer any questions and help during the breakfast area

breakfast is good for 1-2 day stay but could be improved for longer stay.

wifi stopped working once for a little while, so i had to make a call on my phone instead

appreciated the laundry on site and a convenient location to hwy and google.

it has a laundry room too (i think token-operated) if you need to wash your clothes

coin operated 24 hour laundry room and gym!

with all the amenities we needed in the room, plus on-site gym facility and coin-operated laundry machines

like the laundry room the environment seems so laid back for just the right age group that s here staying

laundry sub par

was woken up by the sound from the laundry cart

very quite and private! clean guest laundry great location

could use some additional offerings, laundry room was way in the back of the community, and like all sf hotels

all fantastic - always available ice, infused water, and coffee - did not use it but they have a laundry room

next to garbage collection, laundry, highway side

it has at least laundry

nice and quiet and easy access to laundry facilities, and to the front desk

to pick up shampoo and kitchen items at the front desk

getting into the parking lot is challenging especially if you are not familiar with the area.

hotel was a good surprise - clean, nice breakfast, felt safe nice fitness room, and had laundry perfect for

a room on the ground floor near the water cooler where i could fill my water bottle and near the laundry facilities

there is laundry facility

the wifi was fast enough for my needs, though i was dropped once

room service was very attentive, breakfast was superb; great variety

easier laundry access

i also made use of the laundry, and the parking was convenient and always available

annoying ringing in room construction outside laundry facilities location & price

also they started redoing the parking lot early sunday morning

but clean, offers everything you need, microwave, fridge, large tub, nice shower, big room, free breakfast,

was amazing, clean and staff was very polite to us, our early check in went smooth and had no issues

beds, gym, bar, location besides, the staff is very friendly and also i love that you get your room

beautiful pool/entertainment area

both kids and adults had a great time at the pool during the day and the fire pits and lawn area at night

clean, modern, games for the kids and great restaurant on site

reconstruction with limited garage space, no laundry services, breakfast or gym services due to remodel

no breakfast (even a grab/go bag). no laundry.

breakfast are was very clean! the food was yummy with lots of choices. the coffee was hot!

was a bit warm in the halls, gym and lobby in guessing because the main unit was off during reno

i appreciated the free, spacious parking and the free breakfast

clean rooms, dining area, laundry available, my car was protected, i got a great night's sleep

she said, ' do i come to do ur laundry'

parking hassle free check inn

i would stay again in future until then thank you for the nice breakfast buffet and kind smile

the breakfast meat, eggs and potatoes were colder than room temperature

location and pool

and $4 for a $1 bar of chocolate

bar was closed when we were there

spacious quiet room. well maintained room and overall property. bar menu/food was awesome.

the wifi could have been a lot better, and our key card took multiple attempts to work each time we

no laundry facility

no laundry. no slippers.

absence of laundry facility makes a long stay of more than 5 days a bit difficult.

no microwave no laundry mat on site

the wifi was okay but sometimes it needs to be reconnected

hotel is not big but has everything, the pool, hot tub, gym, sauna, steam room, etc

wifi was an unsecured network that didn't let me connect to my work vpn (in silicon valley

$125 pet fee was a bit of a surprise

how can you not offer even room service to hotel guests

wifi was weak at times

housekeeping left pile of laundry in hall over night and other items.

alarm went off in the middle of the night because of some mishap with their laundry machine

breakfast laundry machines

nice staff, great hotel with breakfast included in the price, laundry room available, calm terrace, nearby to

the facility is well kept and clean, and the daily breakfast was great

wifi / phone network connection was very poor .

the breakfast

we loved the 2nd floor pool balcony and enjoyed some outdoor fun

the breakfast felt like a snack

i appreciated that they had a bar and dining area, as well as areas where you could sit and relax by a fireplace

this trip the wifi wasn t working well.

wifi was poor

the wifi was spotty at times.

free parking provided too

excellent food.ok with special requests. room with fireplace and writing table. very nice!

laundry cost to high

charge a nonrefundable flat fee of $100 for pets, which makes this far more expensive than many of the other

small kitchen area made it easy to prepare coffee - and you could do more if you wanted

booked it because they had a pool and i wanted a pool for my kids to swim in

love the large room with kitchen

nate at the bar was excellent

the gym was incredible modern, thoughtfully equipped, and even included small details like chilled

no pet fee

she gave us a voucher for a drink at the bar to celebrate my birthday, and shared a video of her cute pup whose

we could walk our dog around the hotel which made it all easy for us to travel with our pet

cold swimming pool

also there is only 1 bike available to borrow and the pool is tiny

location, very clean, gym space with all i need, staff was a pleasure, highly recommend this hotel

superb service in bar and restaurant

pool is really small, and there's no parking

it is definitely not the right hotel for kids under 5, beds so tall that you are scared, if kids will fail down

comfortable, spacious and clean room. very nice bar in the lobby. nice fitness center

great staff and facilities. pool area nice and newly equipped gym.

good clean and quiet rooms, yummy donut holes to munch on. nice pool and bar too.

we also enjoyed the keurig coffee machines in the room, ev chargers in the garage, the quiet a/c, and a large

i was thrilled there were laundry facilities - also clean and well-maintained

the laundry room was appreciated and good value

clean, staff responsive, has a kitchen and location is central

free & fast wifi, very good big bed - quiet room

since all literature in the rooms was removed, we were given nothing to tell us about the pool, internet,

the laundry room sink was filthy with sold dirty rags sitting on it

a broken dryer in the laundry room there is no sign says is not working so i put my money in then i realized is

theres a laundry room on site

were placed next to the laundry room and ice machine and heard the the other residents getting ice at diferent

no clock, laundry bag, tv guide for television, map of premises, no directory at all for nearby restaurants

beautiful and well kept, also free laundry room.

self service laundry room

laundry room located building 300

there is even a laundry room in one of the buildings you can use

laundry room

no laundry

cannot access laundry facilities, hotel staff have to do this on behalf, dated aesthetic

laundry facility

no room service available

overall nice room with patio and table and chairs overlooking the pool

location with excellent parking

healthy food choices for breakfast

like always holiday inn have a fresh renovated rooms and free parking

nothing :) breakfast=yummy parking=free rooms=clean thank you

good wi-fi, good and clean beds , breakfast is good

as if there was a laundry room next door

no laundry facilities or work out room

i loved the bed it was so comfortable. and the people at the bar were so nice and friendly

liked the happy hour and the breakfast. room size was great. also loved the large bathroom

continental breakfast was good and facilities (such as gym) is new

they didn t have a coin laundry machine

the laundry room could be upgraded

laundry machine and dryer at reasonable coinage

no laundry service but there s one near 7/11

complementary laundry, complementary wine

are super comfy, ice machine and laundry on site, fridge and microwave in room

clean rooms, very silent, nice property. staff is very nice. well maintained laundry.

the laundry is not working!!!!

it features a coin-op laundry for guests

stated laundry available but washing machines were out of order throughout our 5 nites stay

all of it. the indoor pool/spa awesome!

someone came in our room unrequested!!! no room service or maintenance needed!

didn t know restaurant and bar area totally closed on sunday

also, i couldn't access the wifi

great staff customer service, a 10/10. wifi terrific. breakfast terrific.

location is good. laundry is a bonus.

the pool was warm, so this was great.

great breakfast bistro

i was forced to listen to those noisy kids having fun in the pool until late night

i liked that i was close to the swimming pool

comfortable, close to freeway, clean, breakfast and parking were good

dish tv was not hooked up so couldn't watch anything, some parking spots were tight but thankfully enough

service, clean room, amazing management, breakfast, parking. good rates $$$

parking at times can be difficult but that can't be helped.

differences is there are usually extra roll out beds in most rooms and they have a well lit parking lot

the restaurant and bar were excellent. nice gym and place do laundry.

laundry was terrible, charging by a very stupid system called shinepay which is hard or impossible

didn t like that the restaurant and bar didn t open until 5pm especially if event days at levi s stadium

there was no breakfast or bar or restaurant open due to covid

they have secured wifi, with a your own password, but it only work if you're in the room which is fine

has laundry on-site

laundry facilities. no vending for washing even though a sign says there is.

dryer in the laundry room did not completely dry my clothes, so i had to hang them out manually to dry

nice having laundry facilities

the laundry machines are basic & economical

vending and ice machines and laundry off the reception area were clean and tidy and in a safe spot

did laundry and no dryer working onsite - fortunately across the road is another motel 6 so we used

looks new and clean. very friendly lobby staff. everything worked. wonderful laundry.

ice machine no where to do laundry

laundry didn t work

laundry is kind of tricky

heated swimming pool, bbq area, laundry

use the laundry facilities we had to buy our own detergent, which is a bit of a waste when only washing

friendly environment,enjoyed the basketball court, the gym, the pool and we were able to do our laundry

i loved the free laundry and breakfast

the laundry room was always closed for repair as well as the ice machine

i liked the fact that it was quiet at night and office and laundry were all close by

also laundry room is walking distance from room

i like that this hotel has laundry, is right next to the highway and dennys

very clean and well kept, affordable guest laundry

more than half a dozen times with these super loud carts that they use to bring sheets to the laundry

laundry room downstairs and a small gym

front desk offered to do our laundry if given to them in the morning, very kind but inconvenient

cleaning and the laundry room

security by the laundry's room

on the bright side, there was a fridge and a microwave too, which is also useful, and a laundry machine and

laundry facility

00 pet deposit to card on file

good location and parking.

internet speed, the wifi is very slow, the phone is present but not connected, the heater needs servicing

laundry room is a disaster, nothing works properly

sink broken, laundry room dirty, machine swallowed my quarters.

your lock latched in case u sleep in which is hard to do with all the back and fourth walking laundry cart

the laundry room!

the room size is comfortable, clean, always great parking, laundry, front desk very accommodating compared to

gym, location, staff

parking and location

- gym was clean and open for 24 hours

they do not charge a fee for you to have a pet, which is unusual and much appreciated

for parking, not mentioned whe n booked 25 a bit much for over night also expensive breakfast items,

laundry facility was not working.

the laundry facilities (one washer and dryer) were out of order for the entire week of my stay, which

someone was doing laundry all night just down from my room so they were in and out all night.

not very modern but the staff are nice and helpful and the laundry is reasonably cheap

love the complimentary laundry and breakfast. parking is also good.

oh and the gym is one of the best i've seen at a hotel and the public bikes were run to use

loved the lobby in a greenhouse, valley goat is delish and we soaking up sunshine at the pool

other than the pool area, my little pooch was allowed everywhere on the property

most pet friendly place i have ever stayed

it would be even better if they had coin laundry service.

was given room next to motel in-house laundry, which made noise all night.

no gym or laundry on premises

no laundry machines

room was noisy during the day bc it was right next to the laundry where all the staff was just hanging out

was some sort of disturbance with another guest which woke me up at 1am, as did the laundry truck every morning

clean rooms, moderns appliances, easy parking, fast wifi, friendly staff

they even have a couple of ev chargers which are free to use for the guests

breakfast was donuts and croissants only.

easy with our pet too

there was not an adequate choice of food selection for kids

gorgeous room (with a sitting area to eat at!), smooth checkin, fast/high-quality tv/wifi

my kids love he outside lounges n

beautiful design and right on the vta train line. had an attractive gym and pool.

nice staff, very helpful, friendly, clean. gym was nice!

coin laundry machine is always occupied

and layout of the room, amenities, laundry facilities, filtered water availability, front desk staff, comfortable

good wifi and streaming on tv which was great

room service stopped at 10:30 pm although the page shared with details mentioned a later time

they have no food, no bar ,no maid service ,it seems they should let that slide

very convenient the laundry for the guests

presence of a coin laundry part of the hotel

-laundry room and fitness center opened late

the property also has a laundry room and a deli shop, which was very convenient

laundry wasn t done despite handing it st reception prior to the cut-off time - no communication

your id and credit card, then the kiosk spits out a key card and a receipt with the hotel s wifi info

helped when traveling with kids to get going to do sight seeing n

it's an old out-dated premises with flaky wifi.

wifi was strong in room 206

traveling with kids its nice to stay

plenty of washing machines for laundry have stayed in palo alto in the past but this was far more affordable

convenient guest laundry

laundry onsite was great, but dryer took 3 times to finish drying

i'm thinking the laundry room may have been under or very

pricing was very affordable, there's a pool, workout area and laundry room

the staff. laundry mat. bed. kitchen

the laundry was very clean-i actually saw the maintenance man on his knees scrubbing the floor

shower and mattress are very comfortable, the hotel has a very clean laundry room, i will be back soon

the laundry room was consistently grubby and at one point flooded

laundry facilities clean rooms kitchen

kitchen is great

friendliest staff nothing was too much trouble,the standard of food at breakfast was excellent,the room,bedding

breakfast could have more variety, e.g. provide some salads/vegetables.

gym was clean and well-organized

breakfast was delicious and satisfying

there is a laundry room for the exclusive use of guests: it has 2 washing machines ($2

they have laundry room so you just need to exchange for coins at the front desk

laundry machines are not enough

i was there for 6 weeks and breakfast started to annoy.

nice little spa and gym

no atm for coin operated laundry machine and they did not allow coins to be bought at the front desk with a

very good breakfast.

breakfast was great, good variety. overall a very good experience!

asked for the wifi password every time i leave the hotel

the most interaction i like about the hotel was breakfast, there is a loveable old lady named rosie or rose i

a/c was noisy and the guest laundry wasn't the greatest

the laundry opens late 10am.

everything laundry pool clean

room was massive, staff was very helpful and the gym was quite nice

room, spacious public areas such as lounge, outside terrace, nice pool area with plenty chairs and

i was disappointed there was no laundry

the damp smell and it was near where the laundry was done

the property was great, only one missing item and that was a laundry bag for dirty clothes!

my kids loved the pool and game room

loved the hot breakfast, friendliness of staff, and fitness room.

the breakfast scenario

clean, very nice staff, room configuration great, kids loved playing basketball

very roomy clean, specially kitchen was very convenient.

the heated pool that s about it.

pool and basketball for the kids

wifi didn't work in the

my god, the noise from the cleaners dragging the laundry bins down the steps at least four times from as early

laundry facilities weren t available

laundry facilities were not secure, even past hours that the hotel indicated it would be

laundry room was right across hall from my room, and the ladies working in there were really loud

laundry was available and very cheap, it needs some quarters but they're available at the front

i only wished they had laundry facilities for guests

and then inquired about laundry and a workout facility neither of which this hotel offers

guest laundry services and the dry cleaning was too expensive

pool looked great, (didn't use) and breakfast was great

room was perfect, pool was great and the spa was good also

location of my room, was given the poorest, un-wanted room near the stairs and laundry

location of our room was by the laundry room and where the cleaners started their day with their trolly

friendly receptionist. parking in front of the room. possiblity to do laundry.

was so clean and it had a clean laundry room and a gym, and breakfast was available and big parking lot

the breakfast was good and a good laundry

laundry at the facility

there s laundry service though i didn t use it

how the laundry room was on the first floor

guest laundry on site

there's a guest laundry, and housekeeping is also excellent

was not firm, no afforfable/internal laundry, breakfast should give/rotate options, poor wifi into the

extera charge if you wanted change room before coming no laundry

no coin laundry.

there is not a on site self service laundry room .

wasn't available, laundry wasn't available, staff was unfriendly seemed annoyed when

i would use the laundry, but i couldn t find it

the kids loved the pool and the complimentary breakfast

i also didnt like that the carpet was filthy as my kids who walked around barefooted were left with very dirty

know that it s pet friendly but having a full size greyhound in a very busy breakfast room just wasn t right

breakfast was really

facilities were good incl laundry, ice and vending

they even have laundry on site, and vending machines if you want a late night snack

the breakfast was really nice

pool not heated at all..couldn't even get in it. a little pricey for what the rooms look like.

pool was under construction and unavailable!

were unable to download the app to pay for the laundry

laundry facilities were maintained with messes cleaned up at the end of the day

i m assuming it s because the laundry area and garage is right below

only one issue is that a non-ev parked in one of the three ev charging stations for two days straight, preventing

pet friendly and location.

we had to take the service elevator and go through the laundry and kitchen

the room phone didn't have numbers for reception, restaurant or laundry service

there was no room service

hotel was amazing for the money and was very clean the bar staff and pool staff were great

space is awesome specially when you have kids

room 350 had some kind of gas smell. maybe coming from laundry?

laundry facilities (inexpensive) including selling the wash powder was unexpected and very welcome

gym machines didn't work properly or were out of order.

none of the food or bar services were available

weren t aware of the one time non refundable pet fee of $50 until we checked in

close to shopping, breakfast.

no breakfast

most of the pool furniture was broken and unusable.

there was no breakfast and the pool was not open.

kids loved the pool

advised there would be no pool open due to construction before booking

pool was warm and close to our room

there are many amenities we didn t use but appreciated such as outdoor seating and a pool

showed pool on premise, but the pool was under construction, we could not access it

they have a cafe style food and coffee bar in the lobby where you can purchase breakfast or starbucks coffee

incompetent and unreliable staff (bar, kitchen, conference), no restaurant available

modern and updated. cute bar area and outdoor patio.

room service, for toast and eggs 40 bucks, didn't let us check in for 49er game systems were down

appreciated the ev charger

no covid, bar closed, pool closed.

con: no laundry facility for guests like me who stay longer than 1week

the facilities are nice and gym is open 24/7, they provide fresh water at the gym

i had a couple of drinks at the bar at 14

no room service.

underground parking

great kitchen setup in room and rolling table and setup/layout to make room feel biggger

this time we didn't use the kitchen but that is a plus

not enough kid friendly breakfast options

it is clean, good breakfast

laundry macine would have been in the room....

swimming pool but not enough warm water

room service very friendly staff was polite.

the only thing that caught me by surprise was that if i wanted to check in early they wanted to charge me $30

the staff was friendly and the pool was warm

the gym was well-equipped, and the cafe on-site was perfect for grabbing a bite or coffee in a cozy

close to the 49ers stadium close to shops and take away pool was nice

good restaurant/ bar reasonably priced food that was tasty

the pool ans outdoor area looked pretty good to though i didn't use it

bar didn t serve food at noon had to wait until

new hotel, exceptional value for money nice quite room tasty breakfast with omelet bar laundry facilities in

whole breakfast experience was super, especially the omelette's

recent hotel in excellent condition. great breakfast.

warm pool & 24hr gym. good breakfast.

the gym was open 24 seven and there was a pool

coffee. room service. nice staff.

the pet fee was too expensive

was noisy next to kitchen and the the personnel where on you all the time

could not leave pet in the room alone.

the bar and restaurant served different food

i stayed with my sister, mom, and two kids

from early check in, to lobby with plenty of tables for 49er fans, to incredible pool side atmosphere,

fee that gave me a room with a balcony and a view of the stadium, full moon, great america, and a golf course

we checked in a little before 10 pm and thought room service was until 11:30 pm

swimming pool and hot tub for the kids, games available by the pool area, clean facility, awesome gym, amazing

food, small details like yoga mats in the room, voss water everywhere, cabanas, eating by the pool, all inclusive

the pool area is nice, but the pool itself is a little dated

we had a hard time getting through to the concierge by phone to place room service orders

check-in was quick and smooth, and they even helped us with valet parking

when our breakfast came, they forgot the orange juice and coffee drinks we had ordered

the room service is in paper containers and very over priced.

gym was minimal

the room service food arrived barely warm and was not very good :/

the gym is small but decently equipped

missed bar and restaurant

need to remind the front desk to deliver laundry

laundry facilities closed at 9 and only one washer and dryer.

guest laundry is too small

they also have a laundry room for guest which locates on 1st floor and the washing machine/ dryer cost around

laundry inside the gym choose 2nd floor to be near laundromat near the venue excellent and helpful

great rooms and great breakfast. very friendly staff. also top location in palo alto

the restaurant nobu on 1 st floor serves pretty decent breakfast and other meals

rooms are the best, balcony lovely touch and awesome gym

room was awesome, i like the separate bathroom and the kitchen counter, the wardrobe

the construction. the parking. the lack of room service choices.

one head-up is that in the manual it says that there is a laundry room, but in fact there is none anymore

this was a visit to play golf with friends and i can emphatically say that this is one of the nicest hotel

the wifi was great and the amenities were great

good location and good wifi

the kitchen manager refused to let my two kids eat their breakfast because i didn't know we had to pay

the bar staff were very friendly and accommodating as all of the niner fans flooded the bar after the

gym was spotless and extensive

the hot tub and pool

good gym facilities and generally nice environment

is the lobby bar was a bit slower than i recall last year but i d anticipate staffing levels are lower due to

room service and the restaurant/bar are excellent; wine selections broad ranging and interesting

spa area was not very clean

phone not working, steam bath in spa not working, room service wrong, shower not working properly

loved the pancakes and coffee we had for room service every morning

no bar or common area to sit and lounge.

i also think the staff was exceptional, clean rooms, room service came in early in the day and has done an

i might have said the need to use room service for breakfast, but there was no special room service addon (only

stylish decor, and the upstairs bar was nice

the rooms also offer an excellent honor bar with high quality beverages

lack of free automatic wifi 2) lack of 24-hour laundry room capability

laundry is coin operated only but hotel does not offer exchange for quarters

laundry is not available 24hours

was quite but it was very dirty and it says that they have a laundry room but the dryer doesn t

cleaning - sink was clogged with hair - bed was very uncomfortable - room was across from the laundry room, and

the wifi is good and there is a (very small) free breakfast

loud music came from next door bar until 2am

complimentary breakfast was great

breakfast was delicious

the wifi worked very well

there are laundry facilities and a well equipped gym

bar and restaurant was not opened daily

we were not aware that breakfast ended earlier on weekdays.

location was excellent to levis stadium. complimentary breakfast was pretty good too.

the breakfast was great, the room was spacious with its own kitchen and huge fridge, the bed was comfortable,