wifi didn't work in the

the parking facility l, while functional, was rather cramped.

check-in was quick and smooth, and they even helped us with valet parking

when our breakfast came, they forgot the orange juice and coffee drinks we had ordered

the breakfasts are great, and the 24 hour open kitchen is a great amenity

the pool area is nice, but the pool itself is a little dated

the gym is small but decently equipped

the room service is in paper containers and very over priced.

wifi was not working - there was no water in room and it was not available at the reception

the bar lounge closed at 11.

kids loved the pool and hot tub

they also have a laundry room for guest which locates on 1st floor and the washing machine/ dryer cost around

laundry inside the gym choose 2nd floor to be near laundromat near the venue excellent and helpful

need to remind the front desk to deliver laundry

guest laundry is too small

laundry facilities closed at 9 and only one washer and dryer.

it is very reasonable priced, clean and the wifi is free.

the wifi would come and go

wifi was strong in room 206

breakfast for jokes, only milk and expired cereals so rude staff poor quality of the room bad wifi did not have

excellent wifi and tv selection with plenty of parking and a friendly staff

the cleaning staff removed the mugs and when i asked for them back and some additional tea bags, room service

bar and restaurant close at 14:30 and 22:00 and no service after

would appreciate it if there was complimentary coffee earlier on, if breakfast was open earlier and if the

bar is being re-done as a mid-high end restaurant just at the moment

i paid for breakfast inclusive option which on site showed up to be 40 usd per person per morning only

one head-up is that in the manual it says that there is a laundry room, but in fact there is none anymore

this was a visit to play golf with friends and i can emphatically say that this is one of the nicest hotel

the wifi was great and the amenities were great

good location and good wifi

breakfast variation

loud music came from next door bar until 2am

location, very friendly staff, convenient meal/breakfast

wifi was junk

there s also free breakfast which is always a plus

no wifi or refrigerator

i also think the staff was exceptional, clean rooms, room service came in early in the day and has done an

the bar never seemed to be open

stylish decor, and the upstairs bar was nice

breakfast option in house other than room service would have been nice, but honestly there were a lot of options

very convenient the laundry for the guests

as we were on a toad trip the laundry room was a great addition

there is a drugstore and a coin laundry in the facility

rooms are big and nicely decorated calm with view into a garden self-service laundry was super clean and efficient

presence of a coin laundry part of the hotel

was some sort of disturbance with another guest which woke me up at 1am, as did the laundry truck every morning

clean and updated rooms and bathrooms. i love that it is pet friendly! great atmosphere.

gym is great with a decent amount of brand new equipment

wonderful bar right at the front desk

breakfast included with variety. ev charging available. great location in palo alto.

breakfast was sparse and no laundry

needed to do laundry since we had been there for a couple days due to a family member at stanford and the

cute outdoor seating outside our room, breakfast was great

also the wifi ran very slow while in the room

gym was too small

was given room next to motel in-house laundry, which made noise all night.

no gym or laundry on premises

room was noisy during the day bc it was right next to the laundry where all the staff was just hanging out

no laundry machines

it would be even better if they had coin laundry service.

they ve thought of everything, from robes, to a laundry basket, coffee maker in the room, make up mirror,

no restaurants open- no room service. in am, only coffee and muffin available. not even tea.

manager was very accommodating--filled our gas tank when gas siphoned off in parking lot

staff is amazing, the bar and restaurant are great and the place makes me feel like i am at home

check out time was noon which gave us plenty of time to use the wonderful pool and jacuzzi for a little longer

then when i went to the coffee bar they were extremely

room service dinner was unsatisfactory

fully booked spa for 4 days. limited natural light in rooms (windows near ceiling).

cocktails at the bar never disappointed

an outdoor swimming pool with warm water

security by the laundry's room

more than half a dozen times with these super loud carts that they use to bring sheets to the laundry

laundry room downstairs and a small gym

location great experience with the laundry room

room size. breakfast. laundry on site. fitness room.

also, i couldn't access the wifi

front desk didn t know what they were doing , the wifi wasn t working they had us call tech support

neither of the ev charging stations worked

heard every word neighbors were saying, woke up to their telephone conversations and screaming kids

did not have internet on my room (the wifi has no reception to my room 369)

it features a coin-op laundry for guests

the laundry is not working!!!!

clean rooms, very silent, nice property. staff is very nice. well maintained laundry.

are super comfy, ice machine and laundry on site, fridge and microwave in room

stated laundry available but washing machines were out of order throughout our 5 nites stay

complementary laundry, complementary wine

they didn t have a coin laundry machine

no laundry service but there s one near 7/11

this was a core reason why i chose palo alto inn, so i could do laundry onsite

laundry machine and dryer at reasonable coinage

laundry room located building 300

beautiful and well kept, also free laundry room.

laundry facility, location, the grounds are nice, well layed out and give a nice sense of privacy

laundry room

free wi-fi, free electrical vehicle charging, helpful staff excellent front desk people free laundry

theres a laundry room on site

a broken dryer in the laundry room there is no sign says is not working so i put my money in then i realized is

dirty laundry room, sketchy vibe at night & people

the laundry room sink was filthy with sold dirty rags sitting on it

no clock, laundry bag, tv guide for television, map of premises, no directory at all for nearby restaurants

no laundry

laundry facility

cannot access laundry facilities, hotel staff have to do this on behalf, dated aesthetic

spa was broken, ice machine was broken, room not attended on second day

nice clean room.. pool and hot tub were nice and clean.

the laundry room was appreciated and good value

i was thrilled there were laundry facilities - also clean and well-maintained

the rooms clean(didn't smell nasty) and comfortable, the pool was heated-great for the kids, employees were nice

new and clean room, nice staff, pet friendly

breakfast and reception clean and neat facility great staff

we also enjoyed the keurig coffee machines in the room, ev chargers in the garage, the quiet a/c, and a large

the pool area & dining outside was calm and quiet

bar is difficult to get a drink at when busy

for once in california the swimming pool is a real pool in the courtyard (instead of a water tank in the parking

comfortable, spacious and clean room. very nice bar in the lobby. nice fitness center

ve been here several times i love everything about this place cleanliness, wifi, staff is great, no waiting

cozy, friendly, off street parking, and a liquor license! what more could you ask for?

breakfast all inclusive, friendly staff

parking feels a bit tight but there was always a space available so no complaints.

parking lot could be wider for easier backing out.

reception, surprise evening event with free drink and tasty soup, clean and spacious room, free laundry, very

parking available (although need to pay if staying overnight), excellent kitchen facilities, laundry facilities

loved all the extra amenities such as free guest laundry rooms, breakfast buffet, kitchens in the rooms, fruit

laundry and free detergent and sheets, the friendly staff, the location, the cleanliness, the

were not expecting a kitchen in our room, and it was a pleasant surprise

the bar was closed on sunday night.

they said the bar was not opening until 5 pm so we had to go to left bank for drinks & appetizers

didn t get to the bar or restaurant, but will be back

but bar area was clean and bar well stocked

we loved the liquid soap in the bathroom instead of the bar soap

laundry cost to high

booked it because they had a pool and i wanted a pool for my kids to swim in

did not like the pool hours that ended at 8..that was tooo early!

breakfast was great. there were a lot of choices.

breakfast was well done, not the standard cheap continental

wifi did not work for me.

location, very clean, gym space with all i need, staff was a pleasure, highly recommend this hotel

superb service in bar and restaurant

quality, useless hand held fabric steamer - no bathrobes - the ice machine did not work - tiny pool - more like

cold swimming pool

amenities such as gym 24/7 and spacious room

didn t eat breakfast there but we went to the bar and the barman was friendly and professional even if he

nate at the bar was excellent

bar area was very inviting

the gym was incredible modern, thoughtfully equipped, and even included small details like chilled

wifi / phone network connection was very poor .

great bar with chef who was able to create delicious vegan meal for me

the amenities (fitness center, pool area, etc

new, clean, convenient location, good gym

i appreciated that they had a bar and dining area, as well as areas where you could sit and relax by a fireplace

like a readily-available coffee machine, ice water and chocolate bowl in the lobby, and free laundry take it

clean and quiet place with excelent breakfasts, helpful staff, big pool, gym and laundry, coffee and tea 24/7

felt home away from home, tea and coffee were available all the time, laundry was free and breakfast was wonderful

no kitchen, no laundry facility

convenience of location, size of room and cleanliness, amenities at office/concierge, parking

great gym. beautiful property. lux room amenities.

expensive room service... bagel, coffee, oj > $30.

service, food, central location, gym

amazing overall service. pool is divine.

great location, good restaurant, pretty setting in the foothills. pool is very nice to swim in.

beautiful garden with a lot of seating and pool

not able to order anything from the bar or restaurant until 4 pm, while by the pool

spa was broken and it wasn t mentioned on the website and that was one reason i picked this hotel

hotel is new and very clean pool. also staff are so nice

great location, nice room, bathroom and grounds. bell and bar staff were great.

he was very helpful showing me the laundry services and how to use them

laundry, spa, remote control broken

location was good parking available for free laundry service available- though only one machine

s an app for the laundry which we could not use but there s a laundromat nearby

location and value ease of parking. no parking fee. hot breakfast

wifi was not working unfortunately. breakfast is ok, but not special.

the only downside is the parking is street parking or across the street behind a bank.

excellent food.ok with special requests. room with fireplace and writing table. very nice!

limited parking, room size (for price) is somewhat small.

parking was difficult.

could use some additional offerings, laundry room was way in the back of the community, and like all sf hotels

laundry sub par

was woken up by the sound from the laundry cart

very quite and private! clean guest laundry great location

all fantastic - always available ice, infused water, and coffee - did not use it but they have a laundry room

it has everything you need: gym, sauna, pool, spa etc.

has everything you need in one building with a bar, restaurant, pool and hot tub

loved the pool, the staff were kind, and the rooms were nice

they even gave free hot chocolate to my kids when i ordered coffee there

great location! great vibe! love that the bar stays open late for concert goers!

nice that they had a little gym and laundry too (didn t use the

helpful and friendly staff. the breakfast is excellent. the laundry onsite is also great.

it exceeded in the very nice new shower, spacious room (sofa and desk) and the on-site gym and laundry

and excellent yummy breakfast the veggi patties, the eggs and the potatoes were amazing

guest wifi didn t work

they did not have a laundry room, it was a rainy day and i needed to dry some of our clothes

shows on the television because the hotel had just set up a new wifi and it constantly popped up on the screen

breakfast was great location great

the breakfast was great. lots of options. my kids were very satisfied.

service was excellent from the front desk to personnel who worked the breakfast area, they were friendly and

sadly no laundry facilities on site.

laundry; no housekeeping for four days even though it was requested daily; toilet didn t flush

gym could be bigger

check in was smooth. the rooms and beds were comfortable. the breakfast was warm and fresh.

recommended for business trips. great early breakfast. good location.

it was very loud from the staff having friends visiting and the laundry service ruined my nursing

remodeled rain shower, nice lush towels,great location neat many shops and restaurants, had a laundry machine,

good coffee machine inside your room, and they also provide laundry machine with coin and you can buy the

breakfast laundry does not accept credit card

breakfast was very limited. small parking spaces make it very difficult to for trucks and suvs.

pool was awesome

pool dominated by a group of loud kids unsupervised past pool closing

i'm not sure if pet friendly rooms are separate or are also used by those without pets, but my bed did smell

they have an open turf area which was nice to let our kids run around

so clean, modern and beautiful. also had ev chargers in parking lot.

i also made use of the laundry, and the parking was convenient and always available

easier laundry access

annoying ringing in room construction outside laundry facilities location & price

i like the location, peaceful, safe, free breakfast, the pool is clean

a garden setting surrounding the pool

reconstruction with limited garage space, no laundry services, breakfast or gym services due to remodel

no breakfast (even a grab/go bag). no laundry.

easy check in/out i always appreciate free parking

location. there's a parking garage, although it's a bit cluttered due to remodel.

the wifi in my room is poor, had to stay at bed to receive the signal.

clean rooms, dining area, laundry available, my car was protected, i got a great night's sleep

she said, ' do i come to do ur laundry'

breakfast- numerous hot items were cold. no decafcoffee at breakfast, but was available in room.

the wifi was strong and the room was a good size

the breakfast had a lot of options plus there are vending machines and a small shop with other treats

knowledge about laundry service one of the reception staff told me that they didn't have a laundry service

laundry used the hotel's paid laundry service

and last but not least i really appreciated the laundry room for guests ud83eudd17 it comes in handy

lied to my face, after refusing to pick up the phone the second time i called the desk when the laundry room

very clean, large size rooms and great to have coin operated laundry onsite

the shuttle bus took us to where ever we wanted in the surrounding area

nice breakfast

well managed and equipped room and gym

breakfast is good for 1-2 day stay but could be improved for longer stay.

breakfast was very good with many options

appreciated the laundry on site and a convenient location to hwy and google.

there s in-house laundry facility, a washing machine & a dryer

it has a laundry room too (i think token-operated) if you need to wash your clothes

with all the amenities we needed in the room, plus on-site gym facility and coin-operated laundry machines

like the laundry room the environment seems so laid back for just the right age group that s here staying

laundry hours

room was small but adequate, there was onsite laundry, the hotel is within walking distance to several good

if you're a long stayer and request it, you'll be allowed to use their laundry room

a good laundry and a hot drink machine

ease of check in and check out, and use of other facilities such as laundry

limited parking

location(many store nearby, whole foods market, book store, etc), free breakfast(simple but ok enough for us)

breakfast was simple: yoplait yogurt, white bread for toast, jam and butter, keurig coffee (medium

but what i liked most was that a lot of facilities were provided without extra cost; wifi was available 24x7

wifi didn't work on my second day

it has at least laundry

next to garbage collection, laundry, highway side

nice and quiet and easy access to laundry facilities, and to the front desk

breakfast can be inproved

grab n go delectables were ok free parking someone complained about the wi-fi, but i used my hotspot & had a

there is laundry facility

a room on the ground floor near the water cooler where i could fill my water bottle and near the laundry facilities

hotel was a good surprise - clean, nice breakfast, felt safe nice fitness room, and had laundry perfect for

there was no room service during our entire stay

liked the parking with elevator access to the second floor

they are touching dirty laundry anyways, so it doesn't make sense that i need to change my own sheets while on

pet policy is not consistent across the franchise

him and asked the team for us to check in as a vip guest, he also gave us free drinks from the bar as a treat,

new room furniture well equipped gym

didn't get to check out the gym or the pool but they looked nice

room is spacious and bed contortable. wifi works fine.

wifi worked very well

very expensive. wifi was not good.

24/7 gym with enough equipment for a good workout

i had booked another location that didn’t work out and i needed an early check in

no laundry. no slippers.

no laundry facility

no microwave no laundry mat on site

absence of laundry facility makes a long stay of more than 5 days a bit difficult.

easy parking

parking & lack of ease of getting in/out of property.

free parking.

parking lot in the back accommodated our large truck well so we were happy about that

very homo looking so i hid my children's and told them the motorcycle people are what the slow kids are when

wifi did not work

laundry was expensive

there is guest laundry room, big clean bath tub, fridge, the wifi can be a little tricky concierge is happy to

laundry on-site

the laundry room had new machines and cost only $1

are clean, stuff are super nice, the location is very convenient (right next to fwy 101), has laundry inside

newly refurbished. linens decor very nice. breakfast very good. staff helpful, pleasant.

nice pool area

) and the biggest con i saw was the parking lot, there definitely are alot of spaces but because its next to a

the breakfast!locationand it was quiet ?

parking a little dark at night

breakfast laundry machines

alarm went off in the middle of the night because of some mishap with their laundry machine

housekeeping left pile of laundry in hall over night and other items.

nice staff, great hotel with breakfast included in the price, laundry room available, calm terrace, nearby to

having a kitchen in the room & friendly front desk staff.

and they put us in a room across the laundry room where all washers lined up in the hall way across our room,

site manager was helpful laundry machines available

to have our own kitchenette; adequate storage; coin-laundry on site (cheaper than outside laundromats), friendly

staff behaviour , the space of room , the kitchen facilities , the location , the laundry

it has fully equipped kitchen and laundry room

wasn t crazy about the parking lot

he told us we could park next to him in a reserved area if the parking was full when we came back which it was

he even let me park in staff parking so i didn t have to walk so far in the middle of the night

was in a quiet park of san jose by the drive in

not a whole lot of anything had truck parking in the back everything it was wonderful...

laundry is kind of tricky

i loved the free laundry and breakfast

heated swimming pool, bbq area, laundry

the free laundry machine was really helpful

use the laundry facilities we had to buy our own detergent, which is a bit of a waste when only washing

laundry room is a disaster, nothing works properly

no able to my laundry the laundry room was closed.

sink broken, laundry room dirty, machine swallowed my quarters.

the room size is comfortable, clean, always great parking, laundry, front desk very accommodating compared to

loved that there was an ice room and laundry room nearby

the restaurant and bar were excellent. nice gym and place do laundry.

laundry was terrible, charging by a very stupid system called shinepay which is hard or impossible

clean and quite, decent gym. chicken was good, green beans good.

the rooms are spacious and i loved the gym

there was a pool and gym

directional signage in the facility so it was hard to find the pool area

the pool is ideal for very young toddlers, but not for kids playing

gorgeous room (with a sitting area to eat at!), smooth checkin, fast/high-quality tv/wifi

the amenities were awesome (loved the japanese whisky bar and outdoor fire table)

my kids love he outside lounges n

vending and ice machines and laundry off the reception area were clean and tidy and in a safe spot

did laundry and no dryer working onsite - fortunately across the road is another motel 6 so we used

ice machine no where to do laundry

looks new and clean. very friendly lobby staff. everything worked. wonderful laundry.

laundry didn t work

laundry facility

on the bright side, there was a fridge and a microwave too, which is also useful, and a laundry machine and

the wifi didn't work

appreciate that it was pet friendly with a reasonable deposit

no gym, trouble wifi.

most pet friendly place i have ever stayed

oh and the gym is one of the best i've seen at a hotel and the public bikes were run to use

other than the pool area, my little pooch was allowed everywhere on the property

loved the lobby in a greenhouse, valley goat is delish and we soaking up sunshine at the pool

i like that this hotel has laundry, is right next to the highway and dennys

the laundry room was always closed for repair as well as the ice machine

laundry equipment are broken and not even maintained by the staff

also laundry room is walking distance from room

very clean and well kept, affordable guest laundry

differences is there are usually extra roll out beds in most rooms and they have a well lit parking lot

comfortable, close to freeway, clean, breakfast and parking were good

the parking lot was very small with many construction workers trucks and found it hard to park late at

dish tv was not hooked up so couldn't watch anything, some parking spots were tight but thankfully enough

parking at times can be difficult but that can't be helped.

laundry facilities. no vending for washing even though a sign says there is.

dryer in the laundry room did not completely dry my clothes, so i had to hang them out manually to dry

nice having laundry facilities

nice and secure room, friendly and helpful staff, laundry for guests, awesome breakfast.

has laundry on-site

not very modern but the staff are nice and helpful and the laundry is reasonably cheap

someone was doing laundry all night just down from my room so they were in and out all night.

love the complimentary laundry and breakfast. parking is also good.

the water temperature would randomly change while taking a shower due to being next to the laundry room, and

sheets smelled like just came from laundry mat

super clean! great healthy breakfast!

like always holiday inn have a fresh renovated rooms and free parking

parking information, it is free, but notice shows not available in booking websites

healthy food choices for breakfast

parking

no laundry facilities or work out room

as if there was a laundry room next door

the omelette bar was the best

great breakfast

breakfast was exceptionally good

location is good. laundry is a bonus.

was clean, the hotel was not too big, cozy and family friendly (lots of kids too)- which was what we were looking

maybe the prices at the bistro. or you could add a kids menu that has more kid friendly prices.

did not eat breakfast. it was convenient for my needs.

the noisy family w/ kids above us every night.

the bar was friendly and the food was also good.

liked there was a bar and food in the lobby

they do not charge a fee for you to have a pet, which is unusual and much appreciated

good wifi

the lobby, the bar and my room are the best

laundry room

laundry facilities were clean and had probably 12 washer and dryer sets, great for fresh laundry

was awesome (just ask my kids)

the kids did fine on it but were a bit tired and grumpy the next day

the hotel room kitchen was well set up

laundry facilities clean rooms kitchen

the laundry was very clean-i actually saw the maintenance man on his knees scrubbing the floor

the staff. laundry mat. bed. kitchen

shower and mattress are very comfortable, the hotel has a very clean laundry room, i will be back soon

the laundry room was consistently grubby and at one point flooded

absolutely wonderful staff, laundry facilities for guests and great free breakfast selection.

the room is clear. hotel has laundry. good to have it for long trip

good room, tv, air conditioning, location, laundry

laundry room

pool which was advertised as open was under renovation

the laundry opens late 10am.

everything laundry pool clean

a/c was noisy and the guest laundry wasn't the greatest

it also has a little library for kids to explore and even to take the book away (option to return book at other

wireless wifi was not working