this trip the wifi wasn t working well.

there is no room service , water was from the focet and does taste bad!

no hotel parking, had to park at wells fargo overnight

the only downside is the parking is street parking or across the street behind a bank.

breakfast and wine and cheese were great

they did not have a laundry room, it was a rainy day and i needed to dry some of our clothes

pillows were perfect,different choice for breakfast my kids love it

yogurt and milk, delicious hot coffee and juice for the kids

yogurt and milk, delicious hot coffee and juice for the kids

breakfast was great location great

breakfast laundry does not accept credit card

remodeled rain shower, nice lush towels,great location neat many shops and restaurants, had a laundry machine,

good coffee machine inside your room, and they also provide laundry machine with coin and you can buy the

it was very loud from the staff having friends visiting and the laundry service ruined my nursing

clean room, comfortable bed, easy parking and friendly staff plus affordable price

could use some additional offerings, laundry room was way in the back of the community, and like all sf hotels

very quite and private! clean guest laundry great location

laundry sub par

was woken up by the sound from the laundry cart

all fantastic - always available ice, infused water, and coffee - did not use it but they have a laundry room

breakfast is good for 1-2 day stay but could be improved for longer stay.

great breakfast

nice breakfast

the shuttle bus took us to where ever we wanted in the surrounding area

rooms are fully-loaded, and i appreciated the diversity of food options at the small breakfast buffet

with all the amenities we needed in the room, plus on-site gym facility and coin-operated laundry machines

it has a laundry room too (i think token-operated) if you need to wash your clothes

there s in-house laundry facility, a washing machine & a dryer

appreciated the laundry on site and a convenient location to hwy and google.

like the laundry room the environment seems so laid back for just the right age group that s here staying

there is laundry facility

a room on the ground floor near the water cooler where i could fill my water bottle and near the laundry facilities

hotel was a good surprise - clean, nice breakfast, felt safe nice fitness room, and had laundry perfect for

cleaning room service even when i requested (i know this was by covid restrictions, but at least it would be

wifi coverage in some areas of the building was a bit spotty

it has at least laundry

nice and quiet and easy access to laundry facilities, and to the front desk

next to garbage collection, laundry, highway side

no wifi available. service was horrible

parking available and friendly staff during my stay. shiva and his crew were awesome.

we very much enjoyed the pool table and the bar

room is spacious and bed contortable. wifi works fine.

has a bar in lobby and breakfast area

wifi worked very well

and $4 for a $1 bar of chocolate

no laundry facility

absence of laundry facility makes a long stay of more than 5 days a bit difficult.

no microwave no laundry mat on site

no laundry. no slippers.

gym was great

laundry cost to high

rooms and park like setting nice breakfasts hot tub, heated pool and fire pits for evening

staff so friendly, lovely peaceful garden/pool area yet so centrally placed

specially, if you have small kids

price location breakfast pool 1 rm with kitchen and living

they were going to send someone up to replace the light until one of my other kids said flip the switch by the

swimming pool is small

the hotel staff made it sound like breakfast was included but it was not

no free breakfast and no free parking

very clean room,nice location very friendly staff. bar and restaurant located at lobby

laundry; no housekeeping for four days even though it was requested daily; toilet didn t flush

sadly no laundry facilities on site.

breakfast was good

no breakfast provided only an apple and fruit bar

gym was small but adequate

alarm went off in the middle of the night because of some mishap with their laundry machine

nice staff, great hotel with breakfast included in the price, laundry room available, calm terrace, nearby to

housekeeping left pile of laundry in hall over night and other items.

breakfast laundry machines

the kitchen was fully stuck with amenities but not the bathroom there was no lotion.

we loved the pool and jacuzzi area and sitting outside at fire pit tables in the evening

great staff and facilities. pool area nice and newly equipped gym.

it was hot in the bar area

nice bar to hangout during happy hour,

the pool area & dining outside was calm and quiet

i was thrilled there were laundry facilities - also clean and well-maintained

the laundry room was appreciated and good value

the rooms clean(didn't smell nasty) and comfortable, the pool was heated-great for the kids, employees were nice

pet friendly. huge room. great location. full kitchen. we loved it!

i was in love with the little kitchen area. i felt like i was in a studio apartment for my stay.

laundry facility

cannot access laundry facilities, hotel staff have to do this on behalf, dated aesthetic

no laundry

room itself was good with nice facilities and many wifi and port to charge my phone/laptop/ipad

the property description says it has room service but actually does not

a broken dryer in the laundry room there is no sign says is not working so i put my money in then i realized is

very courteous and patient attendant. low cost laundry.

theres a laundry room on site

the laundry room sink was filthy with sold dirty rags sitting on it

no clock, laundry bag, tv guide for television, map of premises, no directory at all for nearby restaurants

laundry room located building 300

free wi-fi, free electrical vehicle charging, helpful staff excellent front desk people free laundry

there is even a laundry room in one of the buildings you can use

laundry room

laundry facility, location, the grounds are nice, well layed out and give a nice sense of privacy

the laundry room could be upgraded

complementary laundry, complementary wine

a free laundry service and free bottled water were appreciated

no laundry service but there s one near 7/11

i didn t like was that we were placed in room 110 that room is located right next door to the laundry room so

stated laundry available but washing machines were out of order throughout our 5 nites stay

clean rooms, very silent, nice property. staff is very nice. well maintained laundry.

it features a coin-op laundry for guests

the laundry is not working!!!!

are super comfy, ice machine and laundry on site, fridge and microwave in room

the indoor pool

great staff customer service, a 10/10. wifi terrific. breakfast terrific.

the staff in the breakfast and bar area were superior, with exceptional customer service skills

has a nice bar inside, swimming pool, and kitchen. i liked the under ground parking.

cleanliness, room service and staff

i also made use of the laundry, and the parking was convenient and always available

easier laundry access

annoying ringing in room construction outside laundry facilities location & price

wiffles on breakfast

no late check outs and they call at 11am on the dot to get you moving

room size. breakfast. laundry on site. fitness room.

front desk offered to do our laundry if given to them in the morning, very kind but inconvenient

location great experience with the laundry room

security by the laundry's room

more than half a dozen times with these super loud carts that they use to bring sheets to the laundry

nothing :) breakfast=yummy parking=free rooms=clean thank you

is too thrifty, elevator is not working for the two days i was there, wifi is so weak, room got too much perfume

also, lots of free parking

love staying at holidays inn expresses its fast check inn with a gym and a fabulous breakfast

free parking , free breakfast

outside was gorgeous with a food truck, restaurant, bar, playground for kids, heated pool and huge gym

the hamburgers are great, the green salads, delicious and the cheese board in the bar is also substantial

garage parking $20 ev charger dominated by car for a long

was very expansive with a well organised outdoor and several green areas and walk ways for kids and dogs

beautiful pool/entertainment area

as if there was a laundry room next door

no laundry facilities or work out room

the small kitchen was just the perfect size to make dinner - complete with dishes, utensils, pans, glasses

the room was clean, so that was a huge bonus for being a pet-friendly hotel

liked the happy hour and the breakfast. room size was great. also loved the large bathroom

no breakfast (even a grab/go bag). no laundry.

reconstruction with limited garage space, no laundry services, breakfast or gym services due to remodel

was close to the shoreline amphitheatre nice rooms , breakfast included

reconstruction with limited garage space, no laundry services, breakfast or gym services due to remodel

breakfast are was very clean! the food was yummy with lots of choices. the coffee was hot!

she said, ' do i come to do ur laundry'

clean rooms, dining area, laundry available, my car was protected, i got a great night's sleep

appreciate that covid-19 has altered the hospitality landscape, but closing off meeting rooms, gyms, breakfast

couldn t park in the front because of the unused ev chargers

small parking lots

bar area was very inviting

we could walk our dog around the hotel which made it all easy for us to travel with our pet

didn t eat breakfast there but we went to the bar and the barman was friendly and professional even if he

com that the facility offered room service

no pet fee

pool very very small

also there is only 1 bike available to borrow and the pool is tiny

location, very clean, gym space with all i need, staff was a pleasure, highly recommend this hotel

they made me sit at the bar at 8:30 because their tables would become dirty

cold swimming pool

location is good. laundry is a bonus.

not have breakfast

i liked that i was close to the swimming pool

no breakfast served in the hotel

location, nice big rooms with a kitchen, a washer & dryer which are very important when you are on the road for

the wifi connection was poor so you couldn t watch anything in the hotel room

it's a 10 minute walk from the venue and there is a great bar just across the street

and the bar was top notch

restaurant and pool area

beautifully designed and decorated, smells of a spa in the hallways, easy parking, friendly and professional

room was noisy during the day bc it was right next to the laundry where all the staff was just hanging out

was given room next to motel in-house laundry, which made noise all night.

no gym or laundry on premises

no laundry machines

it would be even better if they had coin laundry service.

was some sort of disturbance with another guest which woke me up at 1am, as did the laundry truck every morning

the complimentary continental breakfast was donuts and croissants and coffee.

upgrade. free good breakfast. great room. great staff.

they have a coffee/beverage bar and our morning coffee was included in our room rate

the gym was nice

presence of a coin laundry part of the hotel

breakfast was included, and although i didn t get to use them, there were a pool, gym, and laundry facilities

very convenient the laundry for the guests

there is a drugstore and a coin laundry in the facility

the property also has a laundry room and a deli shop, which was very convenient

they do not charge a fee for you to have a pet, which is unusual and much appreciated

parking wasn't the best

parking can be a lil bit of a hassle but not to bad

saturday during the farmers market it could be a little hard to find a parking space

the hotel bar needs to stay open on the weekend

helped when traveling with kids to get going to do sight seeing n

it is very reasonable priced, clean and the wifi is free.

wifi was strong in room 206

your id and credit card, then the kiosk spits out a key card and a receipt with the hotel s wifi info

breakfast for jokes, only milk and expired cereals so rude staff poor quality of the room bad wifi did not have

and layout of the room, amenities, laundry facilities, filtered water availability, front desk staff, comfortable

coin laundry machine is always occupied

we also ate and drank at the bar on the first floor

clean, modern and beautifully decorated. craig in the bar was amazing. i d love to come back.

room service stopped at 10:30 pm although the page shared with details mentioned a later time

parking at times can be difficult but that can't be helped.

service, clean room, amazing management, breakfast, parking. good rates $$$

dish tv was not hooked up so couldn't watch anything, some parking spots were tight but thankfully enough

a private room in sunnyvale on very low cost. the room is big. there is a parking spot.

the parking lot was very small with many construction workers trucks and found it hard to park late at

very clean, nice and friendly staff. great service. has laundry on-site.

has laundry on-site

the laundry machines are basic & economical

dryer in the laundry room did not completely dry my clothes, so i had to hang them out manually to dry

laundry facilities. no vending for washing even though a sign says there is.

laundry was terrible, charging by a very stupid system called shinepay which is hard or impossible

the restaurant and bar were excellent. nice gym and place do laundry.

my check in agent was amazing! heated pool was awesome pet friendly

my check in agent was amazing! heated pool was awesome pet friendly

clean and the gym

looks new and clean. very friendly lobby staff. everything worked. wonderful laundry.

ice machine no where to do laundry

vending and ice machines and laundry off the reception area were clean and tidy and in a safe spot

laundry didn t work

so there was no ice,no laundry or vending machines on

i only wished they had laundry facilities for guests

guest laundry services and the dry cleaning was too expensive

and then inquired about laundry and a workout facility neither of which this hotel offers

room service was adertised as 24/7 but in fact only ran from 3-11pm.

amazing custom breakfast delivered by room service at no charge

bed was so comfy, slept like a baby, did my laundry and was impressed how much it was a $1

added bonus was the coin laundry

there is a laundry room and also an exercise room (did not use)

laundry onsite was great, but dryer took 3 times to finish drying

plenty of washing machines for laundry have stayed in palo alto in the past but this was far more affordable

i liked the fact that it was quiet at night and office and laundry were all close by

laundry doesn't have instructions, for those who are not americans this is a problem

laundry equipment are broken and not even maintained by the staff

very clean and well kept, affordable guest laundry

i like that this hotel has laundry, is right next to the highway and dennys

laundry facility

on the bright side, there was a fridge and a microwave too, which is also useful, and a laundry machine and

internet speed, the wifi is very slow, the phone is present but not connected, the heater needs servicing

pricing , and easy parking , denny's next door

nice parking

i loved the free laundry and breakfast

friendly environment,enjoyed the basketball court, the gym, the pool and we were able to do our laundry

heated swimming pool, bbq area, laundry

the free laundry machine was really helpful

laundry is kind of tricky

laundry facility was not working.

not very modern but the staff are nice and helpful and the laundry is reasonably cheap

someone was doing laundry all night just down from my room so they were in and out all night.

sheets smelled like just came from laundry mat

the water temperature would randomly change while taking a shower due to being next to the laundry room, and

your lock latched in case u sleep in which is hard to do with all the back and fourth walking laundry cart

the laundry room!

loved that there was an ice room and laundry room nearby

laundry room is a disaster, nothing works properly

the room size is comfortable, clean, always great parking, laundry, front desk very accommodating compared to

breakfast was delicious and satisfying

spacious room, well- equipped kitchen

the breakfast was a bit disappointing but guess its because of my european

a little better variety with the breakfast

bigger pool or a heat spa.

laundry machines are not enough

they have laundry room so you just need to exchange for coins at the front desk

there is a laundry room for the exclusive use of guests: it has 2 washing machines ($2

there is a fairly well-stocked gym and various cross fitness equipment and underground parking

pool quite nice, gym too, room big, bed big, wardrobes

wifi didn't work in the

i m assuming it s because the laundry area and garage is right below

laundry facilities were maintained with messes cleaned up at the end of the day

were unable to download the app to pay for the laundry

nice pool and workout room

my kids loved every thing about

no atm for coin operated laundry machine and they did not allow coins to be bought at the front desk with a

breakfast was great, good variety. overall a very good experience!

asked for the wifi password every time i leave the hotel

the balcony was amazing! clean, bright, huge room! breakfast was amazing!!!

coffee and tea are complimentary, location is good, beside a fun golf park, safeway is an 8 minutes walk

most pet friendly place i have ever stayed

oh and the gym is one of the best i've seen at a hotel and the public bikes were run to use

other than the pool area, my little pooch was allowed everywhere on the property

loved the lobby in a greenhouse, valley goat is delish and we soaking up sunshine at the pool

the property was great, only one missing item and that was a laundry bag for dirty clothes!

i was disappointed there was no laundry

the damp smell and it was near where the laundry was done

the pool

i enjoyed the spa pool

con: no laundry facility for guests like me who stay longer than 1week

i believe that it was a room that pets were allowed into

impossible to get daily room service but that's life

communal areas disappointing business rather than tourist focus no pool

clean. and roomy and pets allowed

nice staff, very helpful, friendly, clean. gym was nice!

destination fee of $20 + tax felt a bit extortive it is a credit for drinking at the bar or using the

the amenities were awesome (loved the japanese whisky bar and outdoor fire table)

my kids love he outside lounges n

gorgeous room (with a sitting area to eat at!), smooth checkin, fast/high-quality tv/wifi

room 350 had some kind of gas smell. maybe coming from laundry?

laundry facilities (inexpensive) including selling the wash powder was unexpected and very welcome

the gym was great along with the

gym was small but very very equipped

the pool was lovely and warm, breakfast was excellent though light on healthy food

suite was so loud between the pool and the paper thin door and walls shared with the room next door

pool was warm and close to our room

a very lovely lady who went beyond her work scope to help us get the pool view room that we hoped for

advised there would be no pool open due to construction before booking

they closed the pool at 8:30pm even though it was advertised to be open till 10:00pm.

there's a guest laundry, and housekeeping is also excellent

how the laundry room was on the first floor

laundry at the facility

guest laundry on site

there s laundry service though i didn t use it

new hotel, exceptional value for money nice quite room tasty breakfast with omelet bar laundry facilities in

great hotel staff and best hotel breakfast!

it would also be nice to add a jacuzzi by the pool

craig helping out down at the amazing breakfast with omelet bar also so personable

omelet bar laundry facilities in the building comfortable parking space very friendly staff good gym

was not firm, no afforfable/internal laundry, breakfast should give/rotate options, poor wifi into the

wasn't available, laundry wasn't available, staff was unfriendly seemed annoyed when

there is not a on site self service laundry room .

extera charge if you wanted change room before coming no laundry

no coin laundry.

they even have laundry on site, and vending machines if you want a late night snack

facilities were good incl laundry, ice and vending

also minimal parking spaces

pool area was beautiful and clean

the breakfast was great

shower and mattress are very comfortable, the hotel has a very clean laundry room, i will be back soon

the laundry room was consistently grubby and at one point flooded

laundry facilities clean rooms kitchen

the staff. laundry mat. bed. kitchen

the laundry was very clean-i actually saw the maintenance man on his knees scrubbing the floor

pool and basketball for the kids

had a great stay ,staff was very nice and helpful ,breakfast was nice would definitely be back

was nice that the pool was heated and that the room was large

room had everything we forgot, ha (kitchen utensils)

very roomy clean, specially kitchen was very convenient.

dryer and washer can be used for free, no coins needed plus laundry supplies were complimentary

the laundry machines

it is also extremely difficult to get from parking garage to lobby to check in

hotel was immaculate and breakfast excellent

the gym has a bit smell. it is great to have a pool in it.

husband was an outpatient at stanford med center and spent his days in the room, unfortunately pool construction

the pool area is nice, but the pool itself is a little dated

the rooftop pool, hot tub and shaded lounge cabanas were just an oasis of relaxation

check-in was quick and smooth, and they even helped us with valet parking

the breakfasts are great, and the 24 hour open kitchen is a great amenity

no lobby hang out space with only a small bar and seating area.

was undergoing renovation and did not let us know in advance that the food service/ restaurant/ bar were closed

the gym is small but decently equipped

the room service food arrived barely warm and was not very good :/

the pool looked very inviting however we forgot swim wear

laundry facilities closed at 9 and only one washer and dryer.

guest laundry is too small

laundry inside the gym choose 2nd floor to be near laundromat near the venue excellent and helpful

they also have a laundry room for guest which locates on 1st floor and the washing machine/ dryer cost around

need to remind the front desk to deliver laundry

there was no breakfast and the pool was not open.

outdoor pool space a bonus

just 2 large towels in family room (problem with house keeping service after hours), problem with wifi range in

most of the pool furniture was broken and unusable.

the wifi was great

the cleaning staff removed the mugs and when i asked for them back and some additional tea bags, room service

location, excellent restaurant in the hotel, gym equipment is new and includes peloton bikes, super clean

i paid for breakfast inclusive option which on site showed up to be 40 usd per person per morning only

restaurant excellent breakfast is really good calked beforehand for a recommendation for salon -didn t hear

bar is being re-done as a mid-high end restaurant just at the moment

one head-up is that in the manual it says that there is a laundry room, but in fact there is none anymore

this was a visit to play golf with friends and i can emphatically say that this is one of the nicest hotel

the wifi was great and the amenities were great

good location and good wifi

the laundry opens late 10am.

a/c was noisy and the guest laundry wasn't the greatest

everything laundry pool clean

only thing missing the last couple of times was the food and pub bar was closed on fridays

was here only for 1 night so i was not able to take advantage of the entire hotel meaning the pool, restaurant

the breakfast was good and a good laundry

location of our room was by the laundry room and where the cleaners started their day with their trolly

location of my room, was given the poorest, un-wanted room near the stairs and laundry

was so clean and it had a clean laundry room and a gym, and breakfast was available and big parking lot

they do have laundry facilities, but are very reluctant into exchanging coins necessary to operate them

breakfast had lovely hot options it was s hock - i expected continental muffins - and it was omelet

wifi was junk

location, very friendly staff, convenient meal/breakfast

wifi strongest i've experienced in a hotel

complimentary breakfast was great

and pillows were sooo comfortably, friendly staff, super clean, delicious breakfast included, parking available

having a small kitchen in the room was also very convenient for us

the kitchen area is separate from the bedroom

the cleaniness of the rooms. the breakfast was good.

when i asked for a late check out he offered an additional 30 min past check out time, which i thought was

laundry was available and very cheap, it needs some quarters but they're available at the front

laundry facilities weren t available

laundry room was right across hall from my room, and the ladies working in there were really loud

my god, the noise from the cleaners dragging the laundry bins down the steps at least four times from as early

laundry facilities were not secure, even past hours that the hotel indicated it would be

the bar never seemed to be open

i also think the staff was exceptional, clean rooms, room service came in early in the day and has done an

no bar or common area to sit and lounge.

didn t use the free wifi have my own mifi

limited common space and amenities. ice only available through room service.

i would use the laundry, but i couldn t find it

updated interior, spacious room, fully furnished kitchen and food.

the kitchen. i didn't know i was getting a kitchen;-)

fitness center was small but still useful , staff were not very engaging or welcoming and my

also it woulda been nice to have a jacuzzi as there was only a pool, and it was very very small

cleaning - sink was clogged with hair - bed was very uncomfortable - room was across from the laundry room, and

laundry is coin operated only but hotel does not offer exchange for quarters

was quite but it was very dirty and it says that they have a laundry room but the dryer doesn t

laundry is not available 24hours

lack of free automatic wifi 2) lack of 24-hour laundry room capability

needed to do laundry since we had been there for a couple days due to a family member at stanford and the

breakfast was sparse and no laundry

no breakfast due to covid

breakfast was good and there were little patio areas outside your room or sitting areas round the pool to eat

location was very convenient. i like being able to use the gym.

one of the showers in the spa was out of order...and theirs only two.

the prices for the mini bar were outrages

phone not working, steam bath in spa not working, room service wrong, shower not working properly

cocktails at the bar never disappointed

turn the screen on, maybe you can, but there wasn't much info in the room, like no book with pool hours, wi-fi

we had to take the service elevator and go through the laundry and kitchen

the room phone didn't have numbers for reception, restaurant or laundry service

great pool, awesome gym. loved the free breakfast and free drink each night.

pool was not heated and jacuzzi was not working. pool had leaves.

grave yard desk employe rude! i ask questions about wifi! ...

they ve thought of everything, from robes, to a laundry basket, coffee maker in the room, make up mirror,

the pool area was great

spa and room service are professional and efficient

it is beautiful, with nice restaurant, bar, terrace and pool.

spa and room service are professional and efficient

it would ve been perfect if i had my kids with me

the gym was well equipped

incompetent and unreliable staff (bar, kitchen, conference), no restaurant available

no covid, bar closed, pool closed.

modern and updated. cute bar area and outdoor patio.

great kitchen setup in room and rolling table and setup/layout to make room feel biggger

not enough kid friendly breakfast options

it is clean, good breakfast

this time we didn't use the kitchen but that is a plus

laundry macine would have been in the room....

the breakfast was amazing and the omelette was delicious

after driving for hours with kids in the car i did not want to load everyone up again to get dinner

nice pool, nice breakfast.

staff really needs to monitor the noise level of the kids staying at the hotel while attending sports tournaments

laundry on premises

laundry room is no longer there and i guess the descriptions need to change

stores and laundry are in walking distance

laundry carts are next to the room i stayed you don't need an alarm as loud as they are you will

breakfast room with tv and board games, great housekeeping, helpful staff, and laundry room