kids liked pool

pool has so many chemicals it takes your breath away

the pool was nice and the parking was great.

kind people, spacious rooms, hot breakfast. handicap facilities with 2 beds.

was great though the breakfast was not like it used to be

ice machine was out of commission for the entire four days of our stay and the laundry room was out of order

ice machine and laundry facilities were both out of order during our stay.

the shower was fine the tv was great the microwave worked well the parking was easy

liked the breakfast

was charged a $50 pet fee

they were all friendly and they did our laundry when we fell asleep, they were all friendly and

even laundry facilities

the pool was so clean and the fitness center was sanitized to the best

the pool was to chilly to enjoy.

i ve there before and it s always been great. this we used the pool and omg it was awesome!

another guest stole a couple items of clothing from the laundry facilities

having laundry facilities available was extremely helpful during my stay

kitchenette, generous size bathroom

reserved king size bed got queen size bed wifi patchy would not stay connected on system

i quickly discovered that the kitchenette in the room was not really equipped with much of anything - no plates

o change at front desk for laundry

breakfast, location, pool, day time staff was very helpful and polite.

working front desk and breakfast area were super friendly and kept the breakfast area well stocked and

breakfast area was very clean, food was hot, several options to eat

-pool was on the cold side and cloudy

she didn't give us wifi password so i called front desk to get it and she was very rude

lack of optimum parking.

wished hrs of restaurant stayed opened longer wished gym was larger !

was an open/used bar of soap by the sink (the one in the bathroom was new in package) and there was an open/used

parking was convenient

stained linen and also put us in room 108 next to laundry

the breakfast had good variety and i loved that it had a laundry room

no towels or coins for the laundry services on site

people looking through the windows of all the cars in the parking lot when we pulled up at midnight

excellent location. quiet pet friendly with lots of green space. close to restaurants

na on breakfast location was good

the towels in the pool area could have been a little bigger if i had to pick something.

great set of kettlebells in the gym

it was pet friendly and we had a first floor room near an outside door for our little dog as requested

all the staff were very nice! the breakfast is amazing! this hotel is beautiful, new and clean!

no towels, had to ask& could only get one bath towel, as they were out 2x and once towels in laundry

to the weather and temperature and an old building or the fact that my room was attached to the laundry room of

4 of us,and 2 towels in room,at the time there were hardly any guests,and we had to go to the laundry room with

the sheets were dirty, i didn t get room service my entire stay.

i love the fact that there s no carpeting and they re pet friendly

to covid rooms weren t cleaned beds made up laundry taken out other than that everything was

free parking

parking seemed unsecured

ev charger did not work

new hotel. very clean and comfortable. friendly staff and great breakfast.

laundry. cleanliness. price.

the room and so quiet stays busy and still staff friendly and very polite very clean tge laundry facility was

the pool, the coffeemaker and the laundry was all shown in the photos

the laundry room was out of order for guests laundry

-the staff was friendly - kids liked the waffle maker -breakfast room was clean

breakfast was excellent, much more than we expected

pool was broken, ceiling in the bathroom was leaking

the free wifi is open. no password protection. it is not safe to use.

pool was very cloudy and things were floating on it

very good breakfast. warm and never ran out of food. liked the variety.

the motel smelled like dirty laundry.

pool was out of order, gym equipment was not available, ice machines not working, guest laundry not working

old and needs to be updated. laundry room needs attention.

ice and laundry machines out of service

i since have looked and found better pet friendly options in the area

we were near the main laundry area and it was a little loud first thing in the morning.

the wifi sucks! i will never pay your price again and not have a better wifi!

the bed and pillows the pool was cold.

very good breakfast

having a chik filet right across the parking lot was a major plus although they did give you a bag breakfast

there are laundry facilities for use by hotel customers

coffee in lobby all day, reasonably priced laundry facilities and what seemed to be a very capable and happy

gym, laundry, video games and an indoor pool

the indoor pool and coin laundry for customers to use

had laundry facilities & several food options within walking distance

main objective was to relax and enjoy the heated pool which clearly was not, the staff on duty said they would

we were on the third floor, kids were running up and down the hallway

the breakfast was one of the best offered by a hotel. i enjoyed the oatmeal very much.

pool was out of order.

they did a great breakfast considering it was grab and go

laundry room table was very

was friendly, free breakfast, guest laundry, clean hotel and comfortable rooms

staff was nice. breakfast was simple nothing fancy

parking could be a problem and the a/c was hard to regulate.

liked the fitness room

wanted a quiet room, but was placed near the hotel s laundry room. noisy during the night.

laundry was on the second floor only

location was great. hallway was spacious. ample parking. had a guest laundry room.

friendliness and helpfulness of staff, room was clean and nice smelling, pool was nice , and variety of items

parking in the back of the hotel with only one entrance opposite side of our room but it was still

bathroom floor, air didnt work, smelled like stale tobacco, no light in laundry room, fridge was warm and smelled

staff was easy to work with and very helpful, love it is pet friendly, breakfast is decent

pool area was nice also i was able to book a double bed with a sofa room.

clean. great staff. awesome breakfast '

great breakfast.

the parking was full.

plus we could hear people and/or kids walking or running above us

also, we were told the pool was heated but it was freezing

i should have moved to another but had 2 small grandkids with me and all of their stuff so it was too much to

large size of room and location. the bed was comfortable. sufficient parking.

liked the laundry machines, vending machines, breakfast items, the small luggage carts

front desk person was having to do laundry

staff was excellent. pool and hot tub were clean. room was clean and the bed was super comfy.

the wifi was terrible

wifi did not work very good so i just shut it off

awful stench in a non smoking room hair in the sink mold on the ceiling

no internet poor continental breakfast location -- finding it limited towels

breakfast of cereal, muffins and coffee was included

we had a small cat they put us in a smoking room

room was tidy and there was plenty of free parking

is the first hotel that i seen with free laundry free washer and dryer that you can use and that was all nice

i love the cleanliness, staff, great breakfast, and area.

not get wifi to work, was told there was something wrong with my computer

after renovation, it is very clean, very nicely decorated, staff is very professional and breakfast was limited

great warm breakfast, quiet with a nice swimming area.

i like that there was a laundry facility

good vending options and laundry availability

breakfast was nice. the pool was clean and being used. parking is easy.

rain led to the exterior wall leaking a small pool of water along the inside of wall on the floor

stronger coffee at complimentary breakfast.

i used the laundry facilities, it worked out ok

i had to dispose of my dog's waste bags in an indoor trash can by the door next to the laundry facilities

staff was great. good breakfast. room clean. bathtub a little old but adequate.

the friendly staff. the cleanliness of the hotel. the breakfast bar.

great breakfast buffet

and unable to communicate well bathroom not clean,falling apart, towels had stains on them, breakfast was bad

the breakfast area was to small and crowded

stated microwave there was none, no breakfast, room had cobwebs, didn't look to have been vacuumed, furniture

breakfast was minimal at best

parking outside my doot

pool, fitness room, breakfast, laundry room were all amazing

minimal supplies: no conditioner for shower, no plastic laundry bag, etc

laundry room detergent dispenser is managed by a third party and ate my money (was out of

no protein for breakfast.

comfortable, clean, friendly, decent breakfast (no protein).

hallways by laundry smelled really really bad

3- after 4 no laundry, can not request wash rags, towels

3- after 4 no laundry, can not request wash rags, towels

were a little small and parking lot was crowed

also was able to request a late check out due to my arrival time

laundry & cleaning staff very pleasant

pool has way too much chlorine. my kids didn t enjoy swimming at all.

we booked this hotel specifically for the outdoor pool after a long day of travel with two kids age of seven

breakfast was not entirely great

same breakfast as always

all parking is close to the building and property was well maintained

went to check on breakfast both days around 9:30/9:40 am, and they were out of scrambled eggs and whatever else

i was given one price to,bring a pet, and was charged a different price, unapologetically, when i arrived,

parking lot

wish you would have had more choices for breakfast , for gluten free people

clean rooms and breakfast area. great choices for breakfast too!

the breakfast options were great. the pool was a great size for my kids to play.

price was very reasonable, rooms were clean, the beds were comfy and the breakfast was excellent

the stain on the carpet looked like puke. the breakfast was not very warm

the swimming pool was the warmest and cleanest of any hotel we stayed.

good breakfast , nice staff and very clean

the pool is also small

the kids were not being particularly loud, though, so maybe the walls/floors are not as soundproof as

wonderful room and breakfast.

friendly staff, gym and pool nice

great location with plenty of restaurants around.great breakfast options

breakfast was great

check in, lots of activities, family friendly, great complimentary breakfast, quiet room, comfy bed, great night

clean and fresh - great design comfortable beds and pet friendly

pet friendly hotel but you couldn't tell, its so clean

we were not told about pet

free breakfast, good manner staff

kitchen items, new facility so it was very clean

the breakfast is a little weak but is honestly on par with most hotels that serve breakfast.

the pool should stay open to 11:00.

new buidling with very spacious room. grandkids liked the pool.

breakfast was very good, and a variety of items were available

liked that they had coffee at all times of day. had a place to do laundry if needed it.

i like it had a pool and bar but pool closes to early for those arriving late.

couldn t get in pool it had a sign that said only 4 people and it was always occupied plus the sauna was not

breakfast was great

my daughter the pool needed to be open more

air was off when we got there so room was hot. pool area was dirty from the night before.

did not have breakfast there.

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast,

the pool closed at 10

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast,

front desk needs change for the laundry room.

nice, staff was amazing, clean, room was amazing, u r able to do laundry there and the breakfast is always a

the only problem was their laundry facilities or not working if they have been working they would have got a

the laundry was out of service, which sucks, so i had yo bring back all my dirty clothes

guest laundry machines were few

has laundry on the second floor if you need to throw something in the dryer real fast like we had to

the very best breakfast i have ever had at a hotel!

the friendly staff , the location, the very well lit parking lot .

the front desk staff was very helpful. and the shuttle was a plus,

when calling for room service, i was told that we had to come and get out food ourselves because of not having

no quarters available for laundry facilities.no vending machines.

the pool was pretty bad. moldy and fishy smell

check-in, friendly staff, hot breakfast was a plus, good price and close to where i needed to be

had to keep being harsh with the kids to quit rolling it back and forth

had three rooms to accommodate our family of 7 adults and 5 kids

was discriminated against both me & my guest we tried to enter the laundry room with our keys several times the

laundry room - 2

friendly staff and great breakfast!

was ok, but $30 was a lot of money for our pet to stay

room was clean. location was convenient. breakfast was good. pool was warm.

they also had an amazing breakfast

i usually use stairs instead of the elevator but the only stairs went to the pool.

shuttle to the expo was awesome

late check out was very helpful

breakfast rocked and the pool was super fun even though a little cold till you got moving

microwave and no laundry area, and staff at front desk is very rude

but no laundry facilities the dryer was broken

they do allow pets so perhaps someone's dog slept on that bed

pets are free , with a $50 pet deposit in case pets destroy room he said it will credit back

stuff was nice building was in good shape parking lot was clean so was all walkways

roaches. laundry room always out of order

laundry room price

facilities were unsanitary, the iron in the room had burnt plastic on it, the guest laundry wasn't working, late

laundry room could have been closer

easy to get to and plenty of parking for a truck and trailer

the staff was extremely friendly and i love that there s a gym

of the machines in the gym were broken

parking was limited and on a busy street to get out of.

breakfast could have eggs

we didn't like that it didn't have a pool

vending machines always broke or empty,laundry never

the accommodations i was counting on without a vehicle there were not what i was told at all , no laundry , no

way there got dropped off and told me i could not book the room because my wife had her head on a laundry basket

stains on laundry

laundry room although it's indicated on their list

location and dark back parking lot. need lights there

the kids had fun in the pool the water was excellent

updates in rooms. indoor pool.

someone threw gummy bears down all over and our kids seemed to find every one of them

the rooms had new carpet updated counter tops in the kitchen and bathroom.

i needed quarters to do laundry

of hotel, breakfast and coffee was a welcomed bonus, convenient ice machine and laundry on each floor was amazing

great for families with kids in attendance, right next to kentucky kingdoms amusement park

even got on to us about kids running the isle ways and our kids were in the room eating dinner

also, you can't walk because the fence prevents you from walking to the next parking lot which is a direct shot

and shuttle service was a bonus, they would take us in 3 mile radius of hotel which was nice

pool was great

the breakfast was really good, and the shuttle service was good

pool was really nice on such hot summer days

free airport shuttle!

but the young lady who checked me in was nice, explained the laundry situation, (that s how i knew to go next

lack of laundry facilities

no carpet. decent breakfast. ev charging.

parking lot was absolutely terrible

breakfast was great with lots of options: bagels, eggs and bacon/ sausage, pancakes, cereal,

i had an issue getting my laundry cleaned, it was never sent out.

i also prefer the ability to go down to the lobby for a breakfast bar that i can pick and choose from at my

rooms were nice, the lobby was nice and we were with a group, so the kids could play

there was no parking, and many people had to park on the street.

luckily we had wifi or my kids would have went stir crazy until bedtime lol

my room, the pool, and laundry room was clean

pool wasn't open the entire time for our stay and the kids was kinda upset they didn't get to swim like the hope

free shuttle within 3 miles

staff and the quiet and my kids loved the pool and it was closet to kentucky kingdom and the food in the

at the front desk when we were checking in and everyone else from there on was so nice about the kids coming

not having laundry room for self laundry. no microwave in the room.

first night there were bags of dirty laundry and garbage in the hallway

the hotel parking was fantastic

parking, more needed for handicap clients.

less noise from the kids staying at the hotel.

laundry in sight

location to expo center. breakfast buffet, laundry, and newness of hotel. lots of parking.

the hotel rooms added kitchenette is a big plus as well as the laundry room.

loved all the items available in our kitchen

a mother with a child came down late for breakfast, and the kitchen was closed

i like the cleanliness of hotel and the access to laundry was a bonus

location and laundry facility great

bonus: pet friendly

the breakfast was awful, we ended up going to burger king down the road.

the room was nice. the shower was big. it was nice to have a kitchen.

laundry rooms

there was no shampoo or laundry bag in room

check in left me with one of the rooms next to the laundry room

as if it was flooded before and now it smells like wet old laundry

oh, and wish there were an indoor pool, but we knew that before we booked

this is the weekend fir big basketball tournament and not having the laundry option was

bar onsite and restaurant on

the pool is closed

check in was fast and very friendly. modern style decor, with updated lounge and bar area

water too cool in pool

dirty laundry in the hallway all day and evening giving a terrible smell. no toilet seat!!

the laundry room is limited 1 washer 1 dryer it should be 2 washer and dryers

breakfast was better than expected for the price of stay

i enjoyed the location and breakfast

towels were plentiful and room service came daily

they have a shuttle which was very much appreciated

and they let us leave our car there for free, saving at least $60 on airport parking fees

booked here so my kids could use the pool. pool was gross, not clean at all

the pool was nice and big for the kids and other guest

the free shuttle to kentucky kingdom was also a huge bonus

we did not use the pool or anything like room service or laundry

the shuttle driver was great and this saved me a parking fee at the convention center

very clean hotel. the bar was nice. the beds were comfortable.

the bar really everything

smelled marijuana from the parking lot before we got into the hotel

the laundry facilities are super helpful

dryer in guest laundry not

the laundry room could have been bigger

i liked the bed and the easy laundry with soap at the front desk $1.00!!

quarters to use laundry facilities

need clean laundry

laundry was broke ,no sign on it and ripped me off 2 dollars.

the gym and pool were both in good shape, as well

pool was nice

location pool and breakfast

i liked that it was 15 minutes from everything and they had free laundry facilities.

like the space kitchen but no utensils or dishes due to coronavirus free laundry

there s a gym and free laundry

clean hotel love the kitchen and free laundry room

i also like the laundry room

room very clean, laundry facilities good

like the laundry facilities

laundry services is located in the most unsafe area of the property and has no cameras for safety

have a laundry basket with extra towels in front lobby for guests

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

the laundry area was ok

laundry room, exercise room and pool were all closed

there is a gym and laundry facilities

everything was very nice and clean. liked it had a kitchenette

they had a huge bathtubs with jacuzzi jets. lots of parking and a lovely pool.

needed to do laundry and it was no charge, wow, this was very good, never ran across this

to find the water fountain needs to keep clean the guest laundry room and washer door was

there was a laundry room or storage room nearby

supposed to have a laundry center but it was non-existent yet it was in the room info

was no clean towels available there was only one person doing laundry for the entire hotel

laundry hours

then when we leave he s in laundry room just looking at us

to me was the first room down the hall from the desk, across the hall from housekeeping and laundry

across the hall was the laundry and maintenance room

friendly staff, clean rooms, very good breakfast, they have a nice laundry room (we didn't use it though), they

location, laundry area, breakfast, hot coffee, comfortable rooms.

out (instead of calling) that took the cake by the way then i had to find my husband (he was at laundry mat

desk clerk was nice an helpful, debbie laundry was also an security makes sure u feel safe an that u really are

strip and mcdonald's also professional and polite staff and management also free ice and on site laundry wash

they have a laundry room which is very convenient

much activity, there was a disturbance with another guest having their clothing stolen from the laundry, the

no cleaning in four days, couldn t get anyone to pick up my tray or trash, not even a plastic laundry bag

i was a little disappointed that there was no complimentary coffee bar in the morning.

the fitness center had plenty of equipment that was clean and well maintained

they gave us coupons for a few free drinks and room service breakfast

t wait to try the room service on our next visit

guest laundry also a bonus

this hotel, restaurant and bar certainly delivered

pet friendly but didn t really have any grass outside of hotel for our dogs to go to the bathroom

comfortable rooms, liked the pull out couch for our kids!

the rooftop bar was great, and the food up there was way beyond what we expected

good breakfast, laundry, gym, pool, game room, office, and coffee

room with mini fridge, microwave, tv, laundry area, clean. reception was great. staff was great.

breakfast was wonderful, everything was delicious.

the bar staff at happy hour rocked

the wet bar sink was broken and the toilet paper holder fell off the wall.

accommodating to early check in

location was ideal, the staff was exceptional and the bar was very good, the hotel tradition and lore makes it

hotel provides no in-room information about its own restaurants (hours, menus, room service availability)

the hotel offers room service but room service was paused

our family members have sever allergies so having the hotel being pet friendly seems ridiculous to inconvenience

fan, no change machine and no one had enough change at front desk or the hotel shops to use the laundry facilities

clean and had good facilities (decent gym, laundry and fresh cold water bubblers)

but we ate and then went to the bar for after dinner drink to complete our evening

there was no room service but the staff was wonderful in the facility

downstairs bar only had a few selections

there were also no laundry facilities

but just want to use the sauna, the spa is available only between 9 and 5pm, there was no laundry service

room service was excellent

hotel, great staff, excellent pool area and gym

loved the rooftop pool

the room had a kitchen and the parking access was great

breakfast was just ok could use some better options

clean hotel with really nicely designed rooms, good variety of breakfast choices, really friendly staff and a

there is a full bar available from 5pm-10pm for hotel guests

the hotel was very beautiful and modern the room very nice and comfortable and it comes with a kitchen

no hot tub or laundry area for guests. not really really a relaxing place.

the pool was disappointing, no laundry, no room service.

had the last guests laundry left in our room and overall it was clean but could have used a good dusting and

i would have liked for them to have a guest laundry room

liked the fresh/modern look of the room and their indoor pool

light switch - each lamp needs to be turned on/off separately, noise at night probably from laundry / washing

manager of the front check in was absolutely amazing to me and my kids i wish i remem his name, the manager from

free wifi inaccessible unsatisfying breakfast as no hot chocolate for kids....its unacceptable

cost of parking very expensive pool area not maintained well through the

kids enjoyed the indoor pool

staff, laundry not available because of broken machines

laundry facilities on site

the property was clean, and we appreciated having access to a laundry room

guest laundry and gym

the other thing is the wifi connection is very slow and bad and should be better for guests

how accommodating they were w/ early check in and late check out

inside swimming pool was also nice and clean

breakfast eggs cold. ran out of sausage. only had fat free milk.

gym facilities were open

there wasn't a lot to choose from at breakfast.

the very important thing is the laundry option ($1 - washing, $1 - drying) - you will need quarters

laundry room nice perk

pool was open

everywhere i would look would be clean and fresh smelling, no trash anywhere, room service was very discreet

from the staff wasn t too pleasant they didn t have our kids close to our room we had to rebook them and

laundry amenities and kitchenette

location and the patio. gym looked good

in the garage kinda sucked as a single mom with kids

they had a pool table in the lobby

the evening receptionist was on her phone in a lobby chair as a 20+ kids pool party was happening with little

laundry tickets provided in rooms but reception said there was no laundry service, took no

it could use more sound proofing and self service laundry.

with finding information about wifi

the pool is huge

pet fee was excessive