indoor pool was very cold n the hot tub was only lukewarm

the bar to hold your wash cloth was missing

free wifi but couldn't get it to connect on my phone to weak of a signal

lack of optimum parking.

the cafe next door was good, with a bar too

ice machine and laundry facilities were both out of order during our stay.

ice machine was out of commission for the entire four days of our stay and the laundry room was out of order

smell like smoke, they call cereal breakfast with nothing else, charge $50 extra for pet, room smelled old ,

was charged a $50 pet fee

the cancellation policy, the pet fee,and the air conditioning did not get very cold.

it was a great breakfast!

the breakfast was great, had some eggs and waffles and biscuits and gravy

the breakfast was good

breakfast was kinda lacking and the pool was not open

the pool was not working and that was one of the reasons we stayed there.

i like that there was a laundry facility

good vending options and laundry availability

the swimming pool was small

nothing really. the breakfast was ok but not great

like that, it had a pool for my kids to play

they were all friendly and they did our laundry when we fell asleep, they were all friendly and

even laundry facilities

the pool was too cold. our grandkids wanted to play in the pool but couldn't stand it.

we got out of the pool and walk out the door that area was very cold it was like the a

front desk and morning breakfast staff super friendly and helpful.

another guest stole a couple items of clothing from the laundry facilities

having laundry facilities available was extremely helpful during my stay

the next morning while i was in the gym the manager on duty went up and banged on my door

gym was clean and smelled really nice

reserved king size bed got queen size bed wifi patchy would not stay connected on system

o change at front desk for laundry

very clean. good breakfast.

friendly staff clean and a good breakfast

i didn t use the pool but loved there was one and a gym

working front desk and breakfast area were super friendly and kept the breakfast area well stocked and

they are white so i assume bleach is used to wash the laundry

free parking was a plus

i didn't like people smoking in the hallways. i was disappointed that the pool was closed.

was good other than the pool and spa was closed due to construction

i was disappointed that the pool and hot tub was shut down.

the breakfast had good variety and i loved that it had a laundry room

no towels or coins for the laundry services on site

stained linen and also put us in room 108 next to laundry

plenty of parking

you need more pool towels also don't let the staff have parties during busy times

great breakfast

beautiful, exceptionally clean, and neat of all, pet friendly.

i think the pet fee was a little too much.

nice gym and pool

only thing i did not like was the pool area was very cold so when the kids got out of the pool they were very

to covid rooms weren t cleaned beds made up laundry taken out other than that everything was

location was great with plenty of parking and easy access to many eateries

we didn't like the fact that the outside area and pool closed at 10 pm.

no complaints...really wanted to use the pool but no ones fault there..

aaron was so helpful at check-in and helping our family with the pool time

4 of us,and 2 towels in room,at the time there were hardly any guests,and we had to go to the laundry room with

to the weather and temperature and an old building or the fact that my room was attached to the laundry room of

no towels, had to ask& could only get one bath towel, as they were out 2x and once towels in laundry

parking lot awkward and small

wifi charge, lack of hair dryer, flimsy door.

the laundry room was out of order for guests laundry

the room and so quiet stays busy and still staff friendly and very polite very clean tge laundry facility was

laundry. cleanliness. price.

the pool, the coffeemaker and the laundry was all shown in the photos

parking was pretty tight

the motel smelled like dirty laundry.

old and needs to be updated. laundry room needs attention.

ice and laundry machines out of service

pool was out of order, gym equipment was not available, ice machines not working, guest laundry not working

doors to parking lot did not lock

breakfast wasn't available because of the covid-19 situation but not really a deal breaker

complaint was that we had to wait on paper plates for breakfast

the breakfast could have been a little better

and hotels nearby, with miniature golf, games, ice cream and a bar right across in the hotel parking lot (so

pool was very cloudy and things were floating on it

we were near the main laundry area and it was a little loud first thing in the morning.

the pool was closed and the breakfast bar ran out of sausage by 8 am.

breakfast was hot and delicious

gravy for the breakfast was a little too spicy for my kids

pool was closed.

it was very clean, comfortable, wonderful breakfast bar, laundry on site

coffee in lobby all day, reasonably priced laundry facilities and what seemed to be a very capable and happy

laundry facility and fitness room are clean and well kept

the indoor pool and coin laundry for customers to use

there are laundry facilities for use by hotel customers

enjoyed breakfast. bed was comfortable and bathroom was roomy. nice shower

good selection for breakfast and the receptionist went the extra mile to give us a room on the first floor

pool too small and kids playing in hot tub. kids in pool 2 or 3 playing with football.

handled breakfast very well in light of covid-19

everything was great. tv awesome breakfast as well beyond our expectations:)

laundry room table was very

was friendly, free breakfast, guest laundry, clean hotel and comfortable rooms

parking could be a problem and the a/c was hard to regulate.

location was good. breakfast good.

on one of the hottest days we were sent to park in the back which had no handicapped parking and no ramp to

wanted a quiet room, but was placed near the hotel s laundry room. noisy during the night.

laundry was on the second floor only

location was great. hallway was spacious. ample parking. had a guest laundry room.

pool

friendliness and helpfulness of staff, room was clean and nice smelling, pool was nice , and variety of items

bathroom floor, air didnt work, smelled like stale tobacco, no light in laundry room, fridge was warm and smelled

charge too much for pet. morning

bed was great and breakfast was great

everything was good free parking,wi-fi,indoor swimming pool was nice and room was clean

staff was easy to work with and very helpful, love it is pet friendly, breakfast is decent

pool was too small and surrounding very uncomfortable

also, we were told the pool was heated but it was freezing

hotel was amazing from front desk to restraunt and bar area. beds were comfortable and spacious.

large size of room and location. the bed was comfortable. sufficient parking.

yes.... poor staff interaction. parking lot and sidewalks were an ice rink.

front desk person was having to do laundry

liked the laundry machines, vending machines, breakfast items, the small luggage carts

very clean and quiet, large room, good breakfast, friendly staff, quick room access.

they had a pool which was the main reason i picked this

wifi didn t work the entire time we were there and we were out of state so we had to very little

did not appreciate a $75 fee for a pet

new buidling with very spacious room. grandkids liked the pool.

the wifi was not working and the tv channels were few and far between do to the computer system being

we didn't use pool or gym

loved that our pet could come stay with us

liked that they had coffee at all times of day. had a place to do laundry if needed it.

couldn t get in pool it had a sign that said only 4 people and it was always occupied plus the sauna was not

to have a bar tender there so you could actually use the bar

pool area was nice

wasn't to happy with hot tub in pool area being it was the reason of purchasing the room was to swim and relax

laundry room - 2

was discriminated against both me & my guest we tried to enter the laundry room with our keys several times the

elevator carpets were always dirty. pet poop bags to clean up were empty during my entire stay.

loved the breakfast and location was great

the room service was not done after first day

the pool was too cold. really needs to be heated to enjoy. my only complaint.

pet fee was pricey and pool being closed

who came with issues after me, i had to wait an additional 45 minutes which is crazy and i had my kids with me

the breakfast

the hours for breakfast were shorter than i thought they should be

no internet poor continental breakfast location -- finding it limited towels

no one was available to answer at desk during breakfast time for water

we had a small cat they put us in a smoking room

room was tidy and there was plenty of free parking

breakfast of cereal, muffins and coffee was included

the staff was extremely friendly and i love that there s a gym

site states it has an outdoor pool which doesn't exist

the breakfast was fantastic, filled with plenty to eat

there was nothing around it, not in a good location,more of a lay over for truck drivers, no pool, not for a

no pool

on site laundry and 24 airport

laundry room only accepts quarters, but there was no vending for quarters

room was for some reason across from the laundry on the first floor and they had huge carts in the hallway that

guest laundry machines were few

laundry facilities are good

air was off when we got there so room was hot. pool area was dirty from the night before.

otherwise, the room was great, loved the kitchen/dining area

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast,

2 people could not fit well in the kitchen area at the same time

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast,

has laundry on the second floor if you need to throw something in the dryer real fast like we had to

had to pay an uber to transport my family to the hotel because they had no one to drive the shuttle to the

the very best breakfast i have ever had at a hotel!

it was clean. staff was friendly. shuttle to the airport

i used the free shuttle to the nearby airport

no quarters available for laundry facilities.no vending machines.

not get any sleep, was very noisy with several buses of high school kids banging on our doors

electricity wiring, no bedding even when asked we were told there wasn't any available so my kids had asleep on

were given a late check out which was awesome, rm was very clean and spacious, courteous staff

they did not provide bedding for the pull out couch that we needed for our kids

microwave and no laundry area, and staff at front desk is very rude

but no laundry facilities the dryer was broken

very dirty and very loud outside. not only the airport but people in parking lot.

questionable activity going on in parking lot late at night

and the worst thing was that it's a pet friendly motel

roaches. laundry room always out of order

laundry room price

laundry room could have been closer

facilities were unsanitary, the iron in the room had burnt plastic on it, the guest laundry wasn't working, late

check-in staff were willing to change our room when we complained of the pet urine odor.

pool is outdoors so not open in winter

the morning breakfast was also tasty

the kids had fun in the pool the water was excellent

to date furniture, clean room upon arrival, breakfast was good, and they provided a fitness

parking

i needed quarters to do laundry

of hotel, breakfast and coffee was a welcomed bonus, convenient ice machine and laundry on each floor was amazing

indoor pool

other marriot property were shuttled so since our hotel did not did this it cost us $15 a day for parking

the breakfast was ok but could have been better

close to airport. nice rooms, clean, nice fitness center

shuttle was convenient to take to amusement park. breakfast was very good.

great pool

staff - desk, shuttle driver, etc

sunny outdoor pool area and plenty of coffee available

but the young lady who checked me in was nice, explained the laundry situation, (that s how i knew to go next

lack of laundry facilities

the breakfast area was great with options for everyone

the shuttle service to the expo center was such a bonus

staff was polite, shuttle drivers were awesome! breakfast was delicious.

i had an issue getting my laundry cleaned, it was never sent out.

of parking was the only opportunity at during my stay

kids meals were priced well

24 hour shuttle

25 and the little bistro stops serving food at 10 am making it hard for my kids to get moving early enough to

my room, the pool, and laundry room was clean

room size, nice beds and bathroom and nice breakfast. friendly staff and shuttle to airport .

location was fantastic with in walking distance to the expo center where we had an even and the shuttle took us

the pool was nice and the staff was great

shuttle van from the airport is available 24/7 which was ideal for me since my plane arrive close

first night there were bags of dirty laundry and garbage in the hallway

not having laundry room for self laundry. no microwave in the room.

think that the staff in the restaurant and bar area could have been much friendlier

pet friendly is fine but when there is dog pee all over the lobby it's a little much

the crown bar was closed.

location to expo center. breakfast buffet, laundry, and newness of hotel. lots of parking.

laundry in sight

the hotel rooms added kitchenette is a big plus as well as the laundry room.

free parking, very happy with our stay

cute little kitchen area with everything you need

i like the cleanliness of hotel and the access to laundry was a bonus

location and laundry facility great

there was a big refrigerator and a kitchen sink and even a dishwasher, at other hotels you are lucky if there

i got in late on the first night and the driver of the shuttle offered to take me to the store for supplies

rooms were great! lots of space and liked the kitchenette.

this is the weekend fir big basketball tournament and not having the laundry option was

it would be nice to offer a shuttle to the fair and let us keep the car at the hotel

didn't have breakfast

the pool for the kids was great

not enough parking, adult breakfast way too expensive.

the laundry room is limited 1 washer 1 dryer it should be 2 washer and dryers

dirty laundry in the hallway all day and evening giving a terrible smell. no toilet seat!!

liked the parking, the room was a comfortable and clean

parking lot was too small and not laid out very well

was good parking lot was a bit crowded but it wasn t a big deal and the tv has basic cable i wish it was

whenever i tried to do laundry the laundry detergent dispenser was empty and then they tried to charge me $5

that checked me in kept on mumbling and cussing underneath her breath because i asked about the laundry room

stains on laundry

the accommodations i was counting on without a vehicle there were not what i was told at all , no laundry , no

laundry room although it's indicated on their list

being rude to me is one thing but my wife and kids, that's unacceptable

the restaurant closed early due to being slow so i could not order room service.

beautiful room,large size bathroom and bedroom was separate with closing door.lovely pool

we also would have liked if the pool was open a little later

booked here so my kids could use the pool. pool was gross, not clean at all

we did not use the pool or anything like room service or laundry

also the hotel shuttle to the expo center was an amazing service that we did not expect, but it made our travel

staff location and shuttle service

and bar staff was excellent

limited parking

dryer in guest laundry not

i liked the bed and the easy laundry with soap at the front desk $1.00!!

the laundry facilities are super helpful

quarters to use laundry facilities

the laundry room could have been bigger

laundry rooms

there was no shampoo or laundry bag in room

check in left me with one of the rooms next to the laundry room

as if it was flooded before and now it smells like wet old laundry

oh, and wish there were an indoor pool, but we knew that before we booked

need clean laundry

laundry was broke ,no sign on it and ripped me off 2 dollars.

that the pool was open yet other than that everything was excellent

pool was nice

it was clean and had a gym.

laundry room, exercise room and pool were all closed

there is a gym and laundry facilities

the laundry area was ok

i also liked the parking availability

breakfast was on my floor

there s a gym and free laundry

like the space kitchen but no utensils or dishes due to coronavirus free laundry

i also like the laundry room

clean hotel love the kitchen and free laundry room

laundry and gym has a faulty card reader

like the laundry facilities

have a laundry basket with extra towels in front lobby for guests

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

room very clean, laundry facilities good

laundry services is located in the most unsafe area of the property and has no cameras for safety

no cleaning in four days, couldn t get anyone to pick up my tray or trash, not even a plastic laundry bag

a business traveler my basic needs are bed, desk and wifi

t wait to try the room service on our next visit

front desk told me they didn't have a shuttle to take me to bus station but bell told me they would take me in

the shuttle to the airport is excellent and 24 hrs

guest laundry also a bonus

pet friendly but didn t really have any grass outside of hotel for our dogs to go to the bathroom

roof top bar was excellent food was very good

noise the whole time it was on, after checking in i discovered it is $22 a day for parking and wifi was not free

i used the gym in the morning, which was clean, easy to access and available 24/7

needed to do laundry and it was no charge, wow, this was very good, never ran across this

supposed to have a laundry center but it was non-existent yet it was in the room info

to find the water fountain needs to keep clean the guest laundry room and washer door was

there was a laundry room or storage room nearby

was no clean towels available there was only one person doing laundry for the entire hotel

good breakfast, laundry, gym, pool, game room, office, and coffee

room with mini fridge, microwave, tv, laundry area, clean. reception was great. staff was great.

the pool area is lacking size and a cozy feel. the elevators are terrible.

i wish the showers got a little hotter and room service was available for breakfast.

it was very clean employees were very helpful and nice breakfast was awesome

facility was gorgeous, and the bar served an excellent variety of drinks and food

i like the bar in the hotel

the bar and bourbon selection

we were able to meet with larry johnson and he took my kids and myself around and showed us the oak room and

location was ideal, the staff was exceptional and the bar was very good, the hotel tradition and lore makes it

great location great free breakfast modern bedrooms with kitchen and all cleanliness to the max

breakfast was excellent all three days of our stay

fantastic bar area with super friendly bartender

the room had a kitchen and the parking access was great

gym is basic hotel gym, however equipment is well-maintained

the property was clean, and we appreciated having access to a laundry room

staff, laundry not available because of broken machines

laundry facilities on site

guest laundry and gym

the screaming kids whose parents did not know how to say stop.

clean and had good facilities (decent gym, laundry and fresh cold water bubblers)

fan, no change machine and no one had enough change at front desk or the hotel shops to use the laundry facilities

charged. to. much. for. pets. and. parking

couldn't use the wifi

love having the restaurant and bar onsite

across the hall was the laundry and maintenance room

then when we leave he s in laundry room just looking at us

to me was the first room down the hall from the desk, across the hall from housekeeping and laundry

friendly staff, clean rooms, very good breakfast, they have a nice laundry room (we didn't use it though), they

location, laundry area, breakfast, hot coffee, comfortable rooms.

there were also no laundry facilities

but just want to use the sauna, the spa is available only between 9 and 5pm, there was no laundry service

bill had room service (food) charges that we did not order

staff loved even the kids that were there

the spa was beyond amazing

laundry amenities and kitchenette

the hotel was very friendly towards my pet

kids ran up the hall a few times at about 2am but stopped when parents came out

a pet it was challenging being on the 4th floor and the location of the hotel downtown gave us

kids enjoyed the pull out bed

the hotel didn't have a lot of complementary continental breakfast.

in-room services didn't start until 9:00am and ended by 10pm

we ended up wondering around the hotel trying to find the gym and spa area because we weren't told where it

very negative experience with a staff member when ordering room service

the hotel is super clean, very cool, artsy building! love the spa and the gym

no hot tub or laundry area for guests. not really really a relaxing place.

had the last guests laundry left in our room and overall it was clean but could have used a good dusting and

i would have liked for them to have a guest laundry room

the pool was disappointing, no laundry, no room service.

being charged for breakfast buffet. it should be complimentary, especially for kids.

light switch - each lamp needs to be turned on/off separately, noise at night probably from laundry / washing

had a roll away bed (that literally was almost the size of a full and was so comfortable for my kids it fit 3

had a roll away bed (that literally was almost the size of a full and was so comfortable for my kids it fit 3

kids cancer alliance gala

com didn t put the late check out on our booking and she changed our checkout time to 2 with no extra charge

could use a grab bar in the shower

excellent hotel if traveling with your pet - dog bed and bowls are provided - and the staff was super friendly

free wifi and breakfast

the bar was well stocked and the staff were friendly and

uncomfortable and not pet friendly, although they accept pets

breakfast every day was very nice and good

wasn t able to swim d/t kids throwing football around

pool was main reason we chose this hotel and the people allowing their kids to scream in there made it where we

pool was main reason we chose this hotel and the people allowing their kids to scream in there made it where we

a lot of kids

the very important thing is the laundry option ($1 - washing, $1 - drying) - you will need quarters

laundry room nice perk

at the gym the pool and the amenities and how everything was walking distance

breakfast was great as well as the location.

we were traveling with our kids

laundry tickets provided in rooms but reception said there was no laundry service, took no

it could use more sound proofing and self service laundry.

families were there for a soccer event -- the kids were out of control, but that is not the hotels fault --

the breakfast was great for families with kids.

the staff was very friendly especially the guy during breakfast.

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos

to be free for all five which i paid for and they gave me a coupon for two adults and two kids under 12 which

craving a coffee, and their starbucks bar was not open contrary to the sign s hours of operations

loved the bar soap

no breakfast, no starbucks coffee, and the coke machine on the 6th floor doesn t work.

to be free for all five which i paid for and they gave me a coupon for two adults and two kids under 12 which

thing i would recommend is microwaves in the rooms and laundry on-site

where to wash your laundry

in room book says daily laundry service monday to saturday but upon depositing laundry on saturday morning before

parking expensive, road noise from interstate, food and bar expensive, no laundry

find any laundry bags that are usually the norm in most hotel closets to pack up dirty clothes

laundry facilities are downstairs with a great-looking fitness area

however, hotel s bar was the part of the stay

convention center (we could see it from our room), the lobby was very updated & had a modern cool kids vibe

spotless truly pet friendly

room design and furniture. enjoyed the fitness center also.

we loved the decor, the bar area and drinks, and the beautiful quiet room!

once in the bar and once in the dining area with a reservation

anything, maaaybe would love room service option because restaurant is so good- but that s really reaching

everything about this hotel was fabulous. a special shout out for the staff at the bar .....

the restaurant and bar downstairs were outstanding

laundry facilities were great and front desk exchanged for quarters and detergents

loved being able to do a load of laundry

pool area needs for ventilation or less chlorine our eyes were burning after being in there for so

the receptionist was very nice and the kids loved the pool/hot tub and weight room

did not use pool due to strong odor of chlorine. workout facility was fine,

the gym had all the required equipment, a swimming pool, and laundry facilities

breakfast was good

breakfast wasn t the best

friendly staff! great breakfast.

facilities were amazing including a pool and a very nice gym

laundry service bar shut 2 of our nights' stay (monday and tuesday) location no breakfast

everyone from the valet, front desk, coffee shop, to the rooftop bar is so friendly, kind, and welcoming

the downstairs bar was closed and the breakfast wasn't advertised well

we finished the night upstairs at bar genevieve talking with others about everyone's distillery tours, super

we enjoyed quick breakfast at the cafe and loved the rooftop bar for great cocktails and atmosphere

gym facilities well equipped and well maintained

staff and location were great. please drink with the bar tender.

petty but

great bar and the room was comfortable and clean.

breakfast, bar and workout facility was very good.

they have a laundry room which is very convenient

strip and mcdonald's also professional and polite staff and management also free ice and on site laundry wash

desk clerk was nice an helpful, debbie laundry was also an security makes sure u feel safe an that u really are

the guest laundry room washer was broken and the smell of marijuana was coming through the room vents

much activity, there was a disturbance with another guest having their clothing stolen from the laundry, the

laundry hours