i like that there was a laundry facility

good vending options and laundry availability

friendly, helpful staff - very clean, updated, more than i expected! pool, etc.

no elevator and travelling alone, i was put up stairs, next to room with screaming kids and door slamming

tv didn't work, filthy hall and stairs, people cooking in hall, wifi didn't work

the pool and hot tub was amazing also

pool area was great too, warm and relaxing

the bar to hold your wash cloth was missing

parking wasn't an issue and the front desk is very helpful

lack of optimum parking.

ice machine and laundry facilities were both out of order during our stay.

ice machine was out of commission for the entire four days of our stay and the laundry room was out of order

if you have a pet, they charged $50 per night, whereas most motels charge $10-$20

parking was crowded

they had free parking and complimentary breakfast

the breakfast was good

kids liked pool

was great though the breakfast was not like it used to be

pool closed

breakfast

having laundry facilities available was extremely helpful during my stay

another guest stole a couple items of clothing from the laundry facilities

the next morning while i was in the gym the manager on duty went up and banged on my door

gym was clean and smelled really nice

the mexicans in the parking lot drinking alcohol. ventilation system made alot of noise.

even laundry facilities

they were all friendly and they did our laundry when we fell asleep, they were all friendly and

(oh, and there s a great steak house across the parking lot

for a full breakfast, it was not the best.

front desk and morning breakfast staff super friendly and helpful.

o change at front desk for laundry

very clean. good breakfast.

friendly staff clean and a good breakfast

i didn t use the pool but loved there was one and a gym

working front desk and breakfast area were super friendly and kept the breakfast area well stocked and

location clean hotel slept soundly gym is in a converted hotel room with private shower, all hotel chains should

the landscape and the layout of parking lot and hotel

liked the location,and the staff was very nice and breakfast in the morning

would check out the hotel across the parking lot before staying here again

it was pet friendly. location was convenient.

good selection laundry available

that the room with the children was directly across from the staff laundry, which was loud

laundry facility was free

we were given a room outside the laundry room &they blasted music at 745am

and elevator was broke had to carry everything up to 3rd floor, guest laundry had no heat in dryer

the rules for pets kept changing

wifi was nonexistent. to get good wifi internet i have to walk 2 blocks to walmart

breakfast could b better

no help with connecting to wifi

the room was clean and comfortable. plenty of parking. close to all the attractions.

laundry services but liked how it was a locked room so didnt have to worry

the hot complimentary breakfast was a very nice change to what other places offer

breakfast was really good considering the covid rules in place, with a wide variety to chose from

the breakfast was nice, the pool was awesome

wifi seemed a bit slow--though we did only use the free wifi

they are white so i assume bleach is used to wash the laundry

restaurant selection in the hotel could ve been wider, we ended up ordering room service the whole night,

wifi and tv service were spotty

free parking was a plus

pool is open hot tub to

got to breakfast 20 mins before it closed

the staff was accommodating and the breakfast adequate

breakfast, while not gourmet, was quite good

limited breakfast options

location, facilities and breakfast were very nice but the outstanding feature of this place is the host, teresa

liked that they had coffee at all times of day. had a place to do laundry if needed it.

everything was excellent. the breakfast was very good.

the kids loved the pool area especially,very clean too

bad smell in room. pool closed. no wifi password.

room was by the back door so we could go straight to the parking lot and it was quite and the mattress was

was discriminated against both me & my guest we tried to enter the laundry room with our keys several times the

laundry room - 2

pet policy was not well explained and the deposit of $150, although promised to be refunded, was

com to purchase my room, where there was no option to select that i was bringing a pet

it was conveniently located and the staff were great. the breakfast is exceptional.

parking lot is used by locals as short cut, they think is their right.

who came with issues after me, i had to wait an additional 45 minutes which is crazy and i had my kids with me

pet fee was pricey and pool being closed

indoor pool could have been heated for this type of year but was still enjoyable to the kids

rocked and the pool was super fun even though a little cold till you got moving

no eggs for breakfast

breakfast could have eggs

it didn t have a swimming pool.

the staff was extremely friendly and i love that there s a gym

the parking spaces were a little better, had some questionable cars parked next to me but no damage was

no towels or coins for the laundry services on site

stained linen and also put us in room 108 next to laundry

the breakfast had good variety and i loved that it had a laundry room

very nice landscaping and parking area never had any trash on the ground

the property exceeded all expectations! pet friendly was the main reason we selected it.

could have been a little better breakfast. but other than that, it was a great place to stay.

staff was very nice and breakfast was perfect

didn t participate in the free breakfast because we always slept in too late

did not appreciate a $75 fee for a pet

the breakfast is a little weak but is honestly on par with most hotels that serve breakfast.

clean, loved the facilities, the pool was nice and clean

the grounds were beautiful, the facility was very clean, and there was an outdoor pet area

the towels in the pool area could have been a little bigger if i had to pick something.

nice gym and pool

the breakfast was exceptional and it was perfect for our 2 little dogs

to the weather and temperature and an old building or the fact that my room was attached to the laundry room of

no towels, had to ask& could only get one bath towel, as they were out 2x and once towels in laundry

4 of us,and 2 towels in room,at the time there were hardly any guests,and we had to go to the laundry room with

parking lot needs work

ground floor with easy parking . room was small but clean

to covid rooms weren t cleaned beds made up laundry taken out other than that everything was

clean and quiet. parking for semi

pool is really nice but a little on the small side mostly because they were fully booked with

there was a hot breakfast and the breakfast attendant was friendly and helpful

friendly, i had stayed in 4 other hotels through the week and this was by far the cleanest, huge breakfast spread

kids from a travel ball team, but the staff had posted signs about quiet hours, so they weren't too

the breakfast could have been a little better

pool was very cloudy and things were floating on it

staff, amazing breakfast and we absolutely loved our room

staff said they cleaned the pool every hour after a group got out of pool

the pool, the coffeemaker and the laundry was all shown in the photos

laundry. cleanliness. price.

the laundry room was out of order for guests laundry

the room and so quiet stays busy and still staff friendly and very polite very clean tge laundry facility was

parking was pretty tight

we were near the main laundry area and it was a little loud first thing in the morning.

having a chik filet right across the parking lot was a major plus although they did give you a bag breakfast

as the 2 different ones that i stayed in on this trip were very clean and comfortable with great breakfasts

pool water too cold & too warm in entire place

and the lady at the breakfast bar was excellent as well

they did a great breakfast considering it was grab and go

enjoyed breakfast. bed was comfortable and bathroom was roomy. nice shower

kids in that group were allowed to run in and out, slamming doors, screaming and yelling

the breakfast and pool were closed during this time, which is pretty disappointing for a hotel stay but it was

main objective was to relax and enjoy the heated pool which clearly was not, the staff on duty said they would

it was nice to have a laundry room with three washers available

laundry facility and fitness room are clean and well kept

there are laundry facilities for use by hotel customers

it was very clean, comfortable, wonderful breakfast bar, laundry on site

gym, laundry, video games and an indoor pool

ice and laundry machines out of service

old and needs to be updated. laundry room needs attention.

pool was out of order, gym equipment was not available, ice machines not working, guest laundry not working

the motel smelled like dirty laundry.

description stated a hot breakfast

laundry room table was very

was friendly, free breakfast, guest laundry, clean hotel and comfortable rooms

liked the fitness room

parking, way to tight

the breakfast was very small but i understand because of covid.

location was great. hallway was spacious. ample parking. had a guest laundry room.

wanted a quiet room, but was placed near the hotel s laundry room. noisy during the night.

laundry was on the second floor only

room was spacious, mattress comfortable, breakfast was good

hot tub was broke and the exercise equipment was broke the toilet in our room was broke wifi didn't work tv

bathroom floor, air didnt work, smelled like stale tobacco, no light in laundry room, fridge was warm and smelled

the facilities, including the pool, were well-maintained and enjoyable to use

couple days we stayed this last time, there weren't many options for a healthy breakfast

they are pet friendly.

we had a blast in the indoor pool

hotel was amazing from front desk to restraunt and bar area. beds were comfortable and spacious.

the parking was full.

yes.... poor staff interaction. parking lot and sidewalks were an ice rink.

location and indoor pool

staff are very friendly. the lobby and gym are clean and very nice!

liked the laundry machines, vending machines, breakfast items, the small luggage carts

front desk person was having to do laundry

breakfast menu same both days we stayed.

the wifi was terrible

that i couldn't enjoy breakfast due to covid19

the kids lived it also

the room had everything and the wifi was very good

staff was great, shuttle service fantastic, beds comfortable, clean and very cozy.

we walked to pool so i could give my kids the towels and he was almost screaming at my kids to hurry up and

location and dark back parking lot. need lights there

of hotel, breakfast and coffee was a welcomed bonus, convenient ice machine and laundry on each floor was amazing

i needed quarters to do laundry

well lit parking lot, which was nice when checking in at night

pool was clean

phone number in my reservation didn't work for some reason so i was unable to call for shuttle pick up when i

the hotel rooms added kitchenette is a big plus as well as the laundry room.

location to expo center. breakfast buffet, laundry, and newness of hotel. lots of parking.

laundry in sight

the kids would have loved a pool. the shower heads could have a little more pressure.

shared parking lot with adjacent hotel fills up quickly.

laundry room only accepts quarters, but there was no vending for quarters

room was for some reason across from the laundry on the first floor and they had huge carts in the hallway that

the laundry was out of service, which sucks, so i had yo bring back all my dirty clothes

laundry facilities are good

nice, staff was amazing, clean, room was amazing, u r able to do laundry there and the breakfast is always a

i like the cleanliness of hotel and the access to laundry was a bonus

location and laundry facility great

staff was very helpful, rooms were large, and they provided a shuttle to the expo center

the room was beautiful, clean and spacious and the kitchen was nice to have

saline pool, kitchenette, free breakfast, comfortable bed and pillows, patio, modern decor.

left for airport at 3:00 am breakfast was not made however given an snack

parking was limited and breakfast very crowded with limited seats

pool was really nice on such hot summer days

the breakfast was really good, and the shuttle service was good

pool and halls could have been cleaner

otherwise, the room was great, loved the kitchen/dining area

air was off when we got there so room was hot. pool area was dirty from the night before.

breakfast....need to more

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast,

i also liked the full size refrigerator and kitchen utensils

lack of laundry facilities

but the young lady who checked me in was nice, explained the laundry situation, (that s how i knew to go next

there is small gym 24/7 coffee stand, games and drinkable water dosposer

free parking and complimentary shuttle service to the kentucky fair and expo center where our daughter

clean, free breakfast

this is the weekend fir big basketball tournament and not having the laundry option was

no free breakfast. no streaming services on thr tv

kids eat free breakfast

the room, the breakfast, the pool, and the staff

the pool for the kids was great

i had an issue getting my laundry cleaned, it was never sent out.

some of the people that were with us tried to get breakfast, the area was closed and it was only around 10 am

kids meals were priced well

and last thing, the shuttle bus was very very convenient and the drivers very friendly and accommodating

i guess i was dissapointed it didn't have a breakfast buffet

my room, the pool, and laundry room was clean

shuttle van from the airport is available 24/7 which was ideal for me since my plane arrive close

i was going to sit by the pool and read my book while the kids played but realized it would not be

shuttle pu at airport was quick

pool wasn't open the entire time for our stay and the kids was kinda upset they didn't get to swim

has laundry on the second floor if you need to throw something in the dryer real fast like we had to

great breakfast and clean

it had an indoor pool and gym

breakfast was great and location

the room service came

no quarters available for laundry facilities.no vending machines.

wifi connection sucked!

staff was nice. very clean. breakfast was great!

breakfast was hot with plenty of variety

pool my granddaughter cut her foot on the bottom of the pool and one of the group of kids that was with us their

the laundry room is limited 1 washer 1 dryer it should be 2 washer and dryers

dirty laundry in the hallway all day and evening giving a terrible smell. no toilet seat!!

limited breakfast options. other than that, nothing negative here.

very clean , good breakfast

parking, quite room.

the pool was nice and big for the kids and other guest

covid19 restaurant bar and pool was closed

pool no restaurant not being informed about them not being open

booked here so my kids could use the pool. pool was gross, not clean at all

front desk staff and shuttle driver were very friendly. bed was comfy.

we did not use the pool or anything like room service or laundry

the bar really everything

restaurant and bar was under construction.

they had a shuttle take us there

hotel shuttle took us to the stadium, then a short walk back to hotel

first night there were bags of dirty laundry and garbage in the hallway

not having laundry room for self laundry. no microwave in the room.

better menu for room service.more snacks and sandwiches

ate breakfast, lunch, and dinner at the hotel

we opted to have the breakfast included

microwave and no laundry area, and staff at front desk is very rude

but no laundry facilities the dryer was broken

there were also people hanging in the parking lot so we couldn't sleep

pain peeling from the ceiling, cobwebs in corners, weird musty smell, lots of trash in parking lot

questionable activity going on in parking lot late at night

i liked the bed and the easy laundry with soap at the front desk $1.00!!

the laundry room could have been bigger

the laundry facilities are super helpful

quarters to use laundry facilities

dryer in guest laundry not

facilities were unsanitary, the iron in the room had burnt plastic on it, the guest laundry wasn't working, late

laundry room could have been closer

laundry room price

roaches. laundry room always out of order

free wifi was good,

breakfast of cereal, muffins and coffee was included

no internet poor continental breakfast location -- finding it limited towels

no one was available to answer at desk during breakfast time for water

awful stench in a non smoking room hair in the sink mold on the ceiling

we had a small cat they put us in a smoking room

whenever i tried to do laundry the laundry detergent dispenser was empty and then they tried to charge me $5

laundry room although it's indicated on their list

the accommodations i was counting on without a vehicle there were not what i was told at all , no laundry , no

way there got dropped off and told me i could not book the room because my wife had her head on a laundry basket

vending machines always broke or empty,laundry never

check in left me with one of the rooms next to the laundry room

as if it was flooded before and now it smells like wet old laundry

laundry rooms

there was no shampoo or laundry bag in room

fridge, microwave, and kitchenette style was awesome

laundry was broke ,no sign on it and ripped me off 2 dollars.

need clean laundry

mainly muttered, name, id, credit card, breakfast 6 to 9, doors lock at 9, use your key card

free breakfast in the morning was a major plus to get my day started

room was excellent, breakfast was wonderful and the staff very friendly

the laundry area was ok

there is a gym and laundry facilities

laundry room, exercise room and pool were all closed

plenty of parking

waffle mix at breakfast was the only thing that wasn't excellent

i wish that it were slightly cleaner and that they had guest laundry.

away from restaurants and other amenities like laundry because the location didn t have a laundry facility

breakfast was great too

breakfast was good

pool was out of order

clean room laundry facilities breakfast location

couldn t break it up because she was too busy answering phones, checking people in and doing laundry

nice pool

very clean and nice pool.

modern/sleek design, breakfast area was outstanding (food was okay), side entrance near parking was convenient

no cleaning in four days, couldn t get anyone to pick up my tray or trash, not even a plastic laundry bag

room service breakfast (eggs, potatoes, bacon) could have been better.

took the shuttle to the hotel, walked, and took the shuttle back

the staff are all friendly and helpful, it was very clean, and the lobby bar had excellent food

the fitness center had plenty of equipment that was clean and well maintained

my kids for their birthday to swim

also there was some type of group being hosted there (maybe a kids softball team

parking lot was covered with ice from the weather.

breakfast was good and had lots of options considering

next door at 12:30 and the next day at about 2:00 in the morning slamming doors and kids running down the hallway

guest laundry also a bonus

pet friendly but didn t really have any grass outside of hotel for our dogs to go to the bathroom

comfortable rooms, liked the pull out couch for our kids!

flat sheet wasn t tuck properly, and duvet had a pet smell

peloton bike was broken in gym, wish they had more exercise bikes

large room and bed. kitchen and all that came with it was great.

great to have your own kitchen, spacious bathroom and shower, bed was comfortable

modern design, clean, delicious breakfast, friendly staffs

full kitchen

fantastic bar area with super friendly bartender

staff, laundry not available because of broken machines

guest laundry and gym

the property was clean, and we appreciated having access to a laundry room

laundry facilities on site

have scrambled eggs. need a pool for the kids.

room with mini fridge, microwave, tv, laundry area, clean. reception was great. staff was great.

good breakfast, laundry, gym, pool, game room, office, and coffee

, a person from room service called to say the kitchen was out of a certain ingredient to our order and addressed

240$ a night is a little steep. used bar of soap was in shower.

2 in our group enjoyed having a gym

accommodating to early check in

no room service

we were able to meet with larry johnson and he took my kids and myself around and showed us the oak room and

our family members have sever allergies so having the hotel being pet friendly seems ridiculous to inconvenience

the bar area is very nice-try to hit happy hour or it's abit more expensive

laundry amenities and kitchenette

everything about this hotel with the exception of the wifi

super friendly staff, clean beds and rooms, kids loved the pool.

pool is small.

very comfortable rooms with kitchenette, on top of nice breakfast provided in the ams.

i liked that it was 15 minutes from everything and they had free laundry facilities.

laundry and gym has a faulty card reader

clean hotel love the kitchen and free laundry room

there s a gym and free laundry

like the space kitchen but no utensils or dishes due to coronavirus free laundry

breakfast was a very good price for in room service

onsite restaurant and bar were excellent

breakfast was not included in the rate but it was very good and reasonably priced

like a swimming pool and extensive workout gym facilities, but the ambiance and food make this my first choice

be careful with young kids as some of the art is provocative.

fan, no change machine and no one had enough change at front desk or the hotel shops to use the laundry facilities

clean and had good facilities (decent gym, laundry and fresh cold water bubblers)

clean and had good facilities (decent gym, laundry and fresh cold water bubblers)

location for walking to restaurants and activities; spacious, quiet, clean and comfortable rooms; pet friendly

downstairs bar only had a few selections

there were also no laundry facilities

but just want to use the sauna, the spa is available only between 9 and 5pm, there was no laundry service

great for families with younger kids

pool was too busy...lol

the library bar was really good and liked that you could order food while there

had the last guests laundry left in our room and overall it was clean but could have used a good dusting and

the pool was disappointing, no laundry, no room service.

no hot tub or laundry area for guests. not really really a relaxing place.

i would have liked for them to have a guest laundry room

hotel bar staff was very nice as well

partner could not access the wifi on her phone

excellent hotel if traveling with your pet - dog bed and bowls are provided - and the staff was super friendly

could use a grab bar in the shower

free wifi and breakfast

surprise pet fee of $150!?! no wonder they are pet friendly.

light switch - each lamp needs to be turned on/off separately, noise at night probably from laundry / washing

the music, atmosphere, bar and porch restaurant was 5 star

cost of parking very expensive pool area not maintained well through the

manager of the front check in was absolutely amazing to me and my kids i wish i remem his name, the manager from

a hotel this large and priced at this rate should definitely offer room service

wifi not really working, barely good enough for emails

had no issues or concerns the entire time i was there with my wife and 3 kids

wasn t able to swim d/t kids throwing football around

gym facilities were open

stated breakfast wouldn't be served nor the pool open and the gym closed

the very important thing is the laundry option ($1 - washing, $1 - drying) - you will need quarters

laundry room nice perk

good location. nice free breakfast.

indoor pool (which we didn t get to try)

breakfast was great as well as the location.

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

where to wash your laundry

find any laundry bags that are usually the norm in most hotel closets to pack up dirty clothes

parking expensive, road noise from interstate, food and bar expensive, no laundry

in room book says daily laundry service monday to saturday but upon depositing laundry on saturday morning before

thing i would recommend is microwaves in the rooms and laundry on-site

laundry tickets provided in rooms but reception said there was no laundry service, took no

it could use more sound proofing and self service laundry.

the gym - one of the two treadmills was broken and the one machine was missing many attachments.

pool was freezing so my kids didn’t swim, the shower was falling apart and there was mold in the ice bucket

families were there for a soccer event -- the kids were out of control, but that is not the hotels fault --

elevator was barely working and the staff was not very friendly, and there was no wifi.

comfortable beds and great swimming pool.

we always come back. wish the bar didn't close early on game nights.

breakfast made to order clean pool the kids enjoyed

it was great they still offered something for breakfast

laundry facilities are downstairs with a great-looking fitness area

pet friendly, which we appreciated since we were traveling with our dog

convention center (we could see it from our room), the lobby was very updated & had a modern cool kids vibe

was new and exciting, wonderful staff, great bar with good food and they are pet friendly

our view was of the parking lot and the wifi was out most of the evening

music that meets you at the curb to the energy and cool city vibes spilling over from the bar and restaurant

anything, maaaybe would love room service option because restaurant is so good- but that s really reaching

the restaurant and bar downstairs were outstanding

location , room, restaurant was amazing .. room service, the location

best hotel lobby bar we have ever been to

laundry facilities were great and front desk exchanged for quarters and detergents

loved being able to do a load of laundry

alot of people in the pool and kids in the jacuzzi like it was a pool

nice gym, pool and jacuzzi area

the pool & hot tub were bonuses

the gym had all the required equipment, a swimming pool, and laundry facilities

were a bit dated and the sink in the kitchenette didn t drain well when i was washing dishes

the gym had all the required equipment, a swimming pool, and laundry facilities

it was very roomy, the kitchen area was very nice to have.

friendly staff! great breakfast.

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

like the laundry facilities

laundry services is located in the most unsafe area of the property and has no cameras for safety

have a laundry basket with extra towels in front lobby for guests

room very clean, laundry facilities good

laundry service bar shut 2 of our nights' stay (monday and tuesday) location no breakfast

thought the bar staff was in a bit of a hurry to close up and were a bit snooty

lovely clean comfortable rooms in trendy neighborhood. great beds. pet friendly.

loved the room and the bar on the 6th floor with a nice view

we enjoyed quick breakfast at the cafe and loved the rooftop bar for great cocktails and atmosphere

general lobby, bar and breakfast area needs to have some kind of sound control to lower the noise level

it s right across the street from a 3 am bar and it was very noisy and woke me up.

i wish this hotel was pet friendly.

breakfast, bar and workout facility was very good.

pet friendly