wifi very poor in room, was receiving and going off all the time

having to go outside to get to the bar and dining room.

, country scenery amazing and parking plentiful

the secure parking was a bonus for our two seater soft top sports car, you just know how passionate our host

the breakfast was lovely and very big

impressive orangerie used as the restaurant and a well-stocked bar with relaxing fireplace and everything from

was half way between our friends and our homes so the location was perfect we also wanted pet friendly accomodation

the bar area could have been made more cosy and a shame there were no facilities for bar meals and

the bar shut too early.

ere were a few of is staying in rooms due to a wedding nearby) perfect location, fantastic breakfast, highly

beds, plenty of parking, views, food, staff

a well stocked bar with good ale and a large well equipped bedroom with a very comfortable

the free wifi was good with no need to log in or supply an email address

large airy room -spotless - plenty of parking welcoming atmosphere with helpful and friendly staff

the breakfast and dinners were delicious. staff friendly and helpful.room clean and comfortable.

i didn't try the pool/spa facilities but it they looked good

pool and the view having breakfast

the area it is set in. the swimming pool. the helpful staff.

free internet and free access to swimming pool, sauna and steam room

swimming pool was nice and warm

there was no fire which is why we were told there was no laundry, but there was a problem with laundry delivery

i find this happens quite often when contract laundry companies are used by the hotel

great gym breakfast staff sauna etc

good gym and swimming pool, good breakfast, the rooms are good with wifi

staff weren t as friendly and as helpful as the rest of the staff around the hotel and bar and the breakfast

bar staff very friendly and knowledgeable about drinks etc

the bar closed at 6pm so needed to book food elsewhere but plenty of options

excellent food & bar

lovely old fireplace and classic decor

our room was out of range for the free wifi. we had to use the cloud instead.

room allocated, no heating second room, no hot water, beer cans amd dirty laundry in wardrobe, dirty sheet on

selling point for me turned out tobe the laundry room

of lovely staff showed us some interesting things around the hotel, which was nice of her, the bar area was

what a lovely place this is, and the view of the small lake from the bar was just icing on the cake

being charged for a dinner when i only had pate room service

30ish) and it sounded like there was a laundry room which noise continued throughout the night

parking was good and food was great

breakfasts were hearty, the hotel has wifi, was very clean and has a restaurant and bar

couldn t get the wifi on my laptop to work and no phone signal

easy walk into ironbridge the grounds parking easy breakfast dinner room everything perfect including all the

suite was excellent with good room service

room bar / terrace restaurant good menu excellent breakfast staff friendly and

the staff in the bar on saturday night we re just brilliant

was lovely ,found the hotel on-line as close t the darts, had parking and a bonus still served us to bar meal

very good value for money. lots of parking. food and service in restaurant was excellent.

eventually a lad appeared as he was dealing with laundry at the far end of the car park

food was unbelievable fantastic breakfast and bar food was superb, the staff were super friendly and very helpful

the borrowers kids would have had a field day larking about in the simulated snow

paid for early check in and the room was ready when we arrived which was ideal as we had a wedding to attend

we d travelled frkm london and kids were tired so an apology and empathy would have improved my rating

full english breakfast next day just delicious

free parking and the staff were very friendly & helpful. good shower & fast wifi.

breakfast was extensive

very comfortable room, excellent price and a fantastic breakfast to top it off

no private parking

on checking in i asked for breakfast but was told there was no breakfast, the hotel also has a laundry service

lovely staff clean room room service great .

as well as the restaurant they could have done bar food.

free parking, clean, pleasant staff.

great parking and friendly staff rooms were clean and comfortable beds

easy parking

wifi, they should of put something on booking

for a two day stay we had insufficient tea and coffee facilities, but we could have asked for a room service

the wifi and mobile phone connections were intermittent

we were delayed checking in but the lady behind the bar was so understanding

is extremely good value swimming pool sauna breakfast parking all for under 100 you'd be paying double at some

a lovely old building with plenty character. nice breakfast. pool and spa was a lovely bonus.

for me, the wifi is a bit patchy and the tv in telford a pain yo turn on and off

no room service

free parking and access to the heated pool, spa, sauna, steam room and gym was great

laundry service on the weekend which wouldn't of been a problem if it stated that

get into dinner one night but that was our error in not making a reservation earlier and having kids meant an

location, pool, and spa facilities were great. good selection for breakfast.

everything was very pleasant and we had a one hour swimming session with kids

pool is such a great facility, kids loved it

checked out early,should of asked for refund,but didnt want to come in contact,with any of the kids running this

did not let me check i'm between the hours of 11-12 i had my wife and 2 little kids with me

rooms need better soundproofing if staying with kids

we booked our breakfast for the following morning and when asked what kids wanted the kids shouted pancakes

were provided along with tea, coffee, milk great location right in the centre of town free wifi reasonable value

piles of laundry in the corridor

laundry facilities in room

into the lobby area friendly staff on reception extremely welcoming restaurant on site to and a bar lovely and

continental breakfast included, plenty of bacon and beans to keep the kids

, clean, friendly, breakfast great, everything was perfect , excellent clean lifts , clean room , clean hotel

lovely and clean and great choice of breakfast. staff friendly and very helpful.

early breakfast finish.

room service was worth every penny

wifi did not work very well

lots of parking, friendly staff

was no laundry facilities it stated on the website that there were was dissapointed

secure on site parking

claudia on reception and the bar was so friendly, chatty and helpful

ely was great comfortable room was nice and clean bed was good lounge really nice and the breakfast and evening

parking, the friendliness compared to a large chain hotel, the chance to stay in a nicely converted

difficult to connect to wifi and you have to reconnect often.

the bar area was a little small and too close to the dining area

breakfast superb, amazing staff

very clean , friendly staff and excellent breakfast

super friendly and efficient staff very comfy bed no husband or kids present.

bed, excellent location, breakfast, staff were all friendly and helpful even the laundry lady helped us

extra comfy bed. great pool & sauna facilities. food in restaurant was lovely, superb breakfast.

swimming pool, room, quiet

great pool for kids, friendly staff, comfortable beds, nice bar area and restaurant

spa needed ie sauna steam room and jaccuzi

woken before 7am laundry van

were in room 202 the only thing that was annoying was the laundry door banging every minute from about 6am

free parking and wifi

affordable room service costs are recommended; 51 for 4 x bottles of water & 2 x pizzas are more aligned to

facilities, bed was great! late check out time

staff are brillant. great with kids. jackie is an amazing worker and person.

we had a parade view which the kids absolutely loved and was a good experience but people were smoking under

the day after, the staff were great the food was great easy to find and lovely rooms, plenty of parking and 10

travelling with group of kids nothing in hotel for them to do

probably the best lasagne i've ever had, nice bar and restaurant area

bar was open late on the friday night when we were there

late check out

the staff were amazing and the room service gorgeous

it's the only thing you need to upgrade, i did not like the fact i had to pay extra for room service to have

is always great, with an adequate selection to suit even fussy kids

it was over the laundry room

i guess you worked to a low budget but it did your kitchen no favours

customer service was exceptional and room service superb.

late check out was helpful stay several times before ,would definitely stay again

specifically, bar and restaurant staff were all brilliant; and the food was first-rate

on the balcony of room smoking and there was dirty broom 4 black bags of rubbish and dirty laundry in

we thought the room service meal was wonderful - vegetables beautifully cooked and the main dish excellently

easy parking

that we could take our dogs. very pet friendly hotel with lovely staff.

wifi, good beds, bath, toilets, breakfast and a comfy room that was cool if i needed

clean and kitchen and laundry

the laundry facilities and games room

close to plenty of restaurants. laundry available for us

hotel also has a gym and laundry / lounge but didnt use these

( laundry room or main reception

linen cages were outside the room view, thrown in laundry bags over the ground (i only hoped it was bagged

lots of clanking and banging right under the window which had to be open as it was very hot, the laundry bus

staff here are so friendly and went above and beyond from the reception, to the restaurant to the pool

great service from the girls in the bar and restaurant. lovely location and great stay overall.

breakfast was excellent, nice bonus that you can have room service

a shame there is no parking at the property as it could be a problem on occasion

nothing they could do about it but parking was a problem.

tiny thing to mention is that the hotel does have some parking just outside which is great but there is also

parking was on the road in front

nothing really apart from the bar wasn't open but saved me money haha

plenty of takeaways near by and room service available from local pub

place beds were very comfy little added touches like an iron and ironing board and the use of kitchen also had

a lounge bar would be a bonus

early check in weeks before the trip, arrived at the agreed time to be sat waiting outside over two

sweet it was very comfortable i had the whole house to my self so i relaxed with a gin in the kitchen lounge

the bar is well stocked and a good selection of draught beers and cider

we didn t eat in the pub downstairs but we had a few drinks in the bar which was lovely

location handy for my purpose, good wifi

complimentary breakfast hamper was nicely done with a nice range of food including fruit and porridge

wifi dropped out a couple of times

the following night we had room service, which was fab

bar area could do with a little updating in comparison with the rest of the hotel

very good variety at breakfast & the location of hotel was just exceptional

the choice of food on both the bar and the restaurant menus.

have really gotten the plumbing and the wifi right in this property - both of which can be difficult to achieve

the breakfast was fantastic

that a wedding was taking place on the night we stayed, it does mean that some of the facilities, bar etc

the bar area is small and uninspiring - no views, as contained between the kitchen, dining room and big

i ordered room service and nothing was too much trouble

nice room, nice bar lounge area, breakfast

very clean and quite new. parking easy. wifi free and good.

laundry was all over the hallway outside our room all day and into the night machines welling away

laundry room doors always open to view

and welcoming staff, spacious rooms, nice and warm, good wifi, and the breakfast was very nice with many options

the only minor issue was that the wifi wasn't great in our room

excellent in room mini bar although we did not need to use and tea and coffee facilities

negative was the amount of laundry bags, hoover & general cleaning materials left outside our room almost

great character, good staff, delicious food in the restaurant. free wifi worked well.

historic building, bar on site, excellent breakfast, elevator

we had a nightcap in the bar and chose irish/liqueur coffees

we also enjoyed a nice drink and some snacks in the bar area

having to go out of my room to use the laundry room to get my shirt ironed

free parking is a great bonus and breakfast was good

plenty of parking and space in reception to relax

friendly staff, comfy bed, friendly bar, good facilities, nice outside space to sit, lots of parking space,

clean lovely breakfast great clean hotel