negative was the amount of laundry bags, hoover & general cleaning materials left outside our room almost

bar area was small and cosy with a log fire

stay staff exceptionally friendly and helpful, made very welcome in bar for a nightcap unlike some hotels who

historic building, bar on site, excellent breakfast, elevator

room service didn t seem to visit our room until about 4 pm on our last evening, when someone

laundry was all over the hallway outside our room all day and into the night machines welling away

laundry room doors always open to view

clean spacious room very good food fast wifi for the (sadly) inevitable work conference call

location and breakfast were lovely.

loved everything about this hotel, the staff were lovely, the room was spacious and comfortable, the spa was

free parking at the front and back of the hotel and a free cooked breakfast, which was delicious

ignore complaints about the parking, there is a good free car park at the rear

also east parking and breakfast was delicious

wifi - actually works

bar downstairs

wifi signal could be stronger upstairs

easy parking

a bit noisy with the window open (road noise). wifi was rubbish

staff were really accommodating, providing friendly room service on the first night when we had spent a long

also credit to your amazing bar staff, they were very friendly & very polite & well mannered

excellent breakfast,lovely room

beds, plenty of parking, views, food, staff

after a drink at the bar we were shown to our room , lovely & warm well laid out so spacious the bathroom had

wifi connection wasn t great.

friendly staff and were able to accommodate an early check in due to a wedding

and clean the meals were plentiful and tasty there is always a nice atmosphere and free parking the bar is also

the secure parking was a bonus for our two seater soft top sports car, you just know how passionate our host

free wifi was good in a data dead zone and breakfast was great with a good selection of choices and great

wifi signal also cut in and out/was slow, but easily avoided if you have 4g/5g connection

owners made us feel very welcome, lovely breakfast, kippers were on the menu , absolutely

the room,parking, breakfast all excellent. room very pleasant. fan useful as hot weather.

i asked for accommodation with 1 pet on booking

considering the price of the room i felt that in room wifi should be included in the price.

fabulous room with plenty of space, and having the parking right outside the door was really helpful for me

food very good,room clean well presented,location right in the middle of bishops castle,car parking right out

was no wifi and they accepted it wasn't good enough and offered alternative in the hotel

when we went there, the wifi did not work for us

parking could be an issue at peak times.

good parking for motorcycles

the beer was lovely in the bar too, with best and solstice available on tap from the local three tuns brewery

on checking in i asked for breakfast but was told there was no breakfast, the hotel also has a laundry service

was comfortable but a lot of noise from kids running about upstairs and doors slamming

location and parking as described

great parking and friendly staff rooms were clean and comfortable beds

excellent buffet breakfast warm and friendly staff rooms are superbly clean

very friendly and welcoming. free parking and wifi. food and drink good and well priced.

wifi was a bit unstable but still functional

smokey, sooty smell from log stove which permeates throughout. wifi kept dropping out.

welcoming staff, easy check-in and out, tasty good quality food and local beers, open fireplace in the pub

wifi & phone signal not 100% but pub is in the countryside so it is to be expected!

breakfast was fantastic and very allergen

large breakfast in the conservatory, watching the pheasant on the lawn

wifi dropped in abc out.

ere were a few of is staying in rooms due to a wedding nearby) perfect location, fantastic breakfast, highly

the bar area could have been made more cosy and a shame there were no facilities for bar meals and

team who were helpful when a wifi issue and made nothing feel too difficult

it is an old building and the room had a charming cast iron fireplace and a lovely deep pile carpet

get wifi in our room despite being advertised that it was available in rooms

location was lovely my breakfast was nice just bacon on dry toast my husband had full english asked for well

our room was out of range for the free wifi. we had to use the cloud instead.

30ish) and it sounded like there was a laundry room which noise continued throughout the night

wifi was very poor signal

wifi only available near the door and on the slower side, especially annoying as i had no signal at

wifi was a bit patchy.

electric car charging points and make these spaces clear no parking zones unless using charger

i find this happens quite often when contract laundry companies are used by the hotel

there was no fire which is why we were told there was no laundry, but there was a problem with laundry delivery

fantastic as always very good with our dog room service exceptional such friendly staff

facilities with a lovely spa and pool, steam room and gym

confusing wifi instructions

place beds were very comfy little added touches like an iron and ironing board and the use of kitchen also had

early check in weeks before the trip, arrived at the agreed time to be sat waiting outside over two

the wifi was good, the host was nice, free parking

quiet, clean and very comfortable beds easy check in, great wifi speeds kitchen is a nice touch.

a nice cosy room. a loverly kitchen with everything including a big tv

it was over the laundry room

2 x 7kw ev chargers available, one of which was unavailable due to a guest not moving their car

exceptional service as always. friendly staff. very large portion on bar meals.

beautiful setting, lovely big comfortable rooms, nice staff, plenty of parking.

start this was thebprocess or ensure the allergy information is effectively communicated to the kitchen staff

room allocated, no heating second room, no hot water, beer cans amd dirty laundry in wardrobe, dirty sheet on

selling point for me turned out tobe the laundry room

the food was lovely and 24 hour bar

being charged for a dinner when i only had pate room service

he was also very helpful when we used room service

the room was above the laundry/kitchen/staff area of some sort with an extractor fan outside near the window

outside room at 0500hrs every morning (laundry loaded on to van) people smoking in room below drifted into our

lovely location, but our room looked out onto the pool building with huge towel and robe laundry wheelie bins

a selection of varied laundry bags outside bedrooms not attractive

laundry service outside the room making a racket from 6am

the bar is lovely too, huge garden amd overlooked a duck pond

the only negative remark is that the wifi connection was not great.

breakfast was tasty and served promptly

hotel was too popular on our third night so it took some time to get served in the bar but when we were the

wifi was excellent

plenty of parking

breakfast was excellent. breakfast room was lovely.

bar was well stocked, thoroughly recommend tom s negroni

evening meal and breakfast good quality and presented well and hot

the following night we had room service, which was fab

the gentleman on front of house was also run ragged looking after the front desk and the bar and taking the

the bed was extremely comfortable and the wifi was free

friendly staff. nice big room with a comfy bed. secure parking. good wifi. excellent breakfast.

t like the fact i wasn t made aware at any point that s its a pet friendly place

is in a nice town and good facilities including parking

on the balcony of room smoking and there was dirty broom 4 black bags of rubbish and dirty laundry in

location is brilliant for walkers ,and dog owners . hotel pet friendly . liked a balcony .

wifi reception was poor in the room i stayed in 55..

hotel, & being pet friendly is a huge bonus

park was not really well laid out could do with parking bay lines repainted as people parked very inconsiderately

side panel of bath loose and broken; two plugs, neither of which fitted the washbasin; dirty laundry in corridor

laundry bags left in corridor, dirty cups/kettle

not overly clean and in poor state of repair, building overall poor state of repair and laundry left out jn

dirty laundry was stored on the

with plenty of space comfy beds heating works tea and coffee facilities and a working tv free wifi and a fairly

laundry service on the weekend which wouldn't of been a problem if it stated that

was great for kids, air con worked well and when i didn t like the hard pillows reception sent up soft pillows

in fact, the restaurant and bar service was very good, with helpful and obliging staff

lovely rooms, swimming pool, gym

loved the spacious room, good shower, plentiful breakfast, the gym and pool including jacuzzi, steam room and

the breakfast was good in the morning

lovely breakfast tray in our room which was a lovely touch

nice four post bed comfy and room really nice and lovely window view plus love spa bath we really enjoy love to

excellent location with easy access to the town without being inside the madness, easy parking, wifi is good,

the continental breakfast hamper was a lovely touch

pool and gym facilities excellent very helpful staff

bed was so comfy, had a great evening meal and breakfast. having a swim in the pool was great.

beer in the bar could be a bit better

free access to the gym was also a bonus to our stay

good gym facilities

was not ready at 3pm, due to late delivery of laundry, but was sorted quickly

the only thing i wish they had was laundry on property. they have a nice referral, however.

bianca went to the kitchen to make this request to the chef and he yelled at her about it

are late snackers, so we would've taken advantage of room service, but it isn't a necessity at

breakfast excellent and was evening meal

from the room i was staying in, i saw laundry (pillows and duvets) sitting on a stone floor like outside

well kept and presented rooms and common areas to the incredible breakfast, to the warm fireplace and excellent

was good but due to a problem in the kitchen the wait was impossible on the first mornings

stayed 3 nights no room service/cleaning

off street parking , a bit tight and obviously when hotel originally built , more

on day of leaving and coming down the many stairs, there were lots of laundry bags, cleaning materials and

for the location and size of the property, it would be useful to provide services like laundry

wifi code could have been better advertised -there was just one notice on reception as far as i

kids were playing with the bread and cereals

free wifi was good and it

laundry facilities in room

piles of laundry in the corridor

there is also very good free parking with easy access to all destinations in the

comprehensive restaurant or at least basic bar meals on site for the evening is really needed.

wifi was really good as well, very important for evenings with a small child

we found a laundry cupboard in the room with spare duvets in

delicious freshly cooked breakfast and home made cake on arrival which was much appreciated after a long journey

easy parking

lovely people & breakfast beautiful good food

good tv reception and limited free wifi

to be doing everything from greeting you ,to serving breakfast and evening meal also behind the bar

the rooms, we're clean and comfy and breakfast was lovely

noise from adjacent bar and distance from car park to hitel

comfortable bar but lacking in little touches. floral displays

a terrific bar area (poor selection of local real ales) but great room for a night cap

in the bar there is a pool table and darts, so there is plenty to keep you entertained

ate in the bar in the evening and the food was fabulous and all the staff were very efficient

good location with parking and reasonable prices

had a great time at the bar with the locals

could do with separate parking for people staying or designated spaces

they also had the secure locked outer door wedged open with a laundry basket

car parking is a little tight when the hotel is busy.

wifi in the annex kept dropping out, which was a pain, but didn t detract from a great

parking is difficult

room service with us within 20mins and great quality all round