breakfast room well stocked.

hour complimentary breakfast has set the bar that i will judge all future hotels by

breakfast facilities were excellant as was the attached bar the room and bathroom were spotless

it has a great little bar attached to the hotel

staff, room , public spaces, buffet bar is a great idea

better options in bar to sit after meal

our bill was also incorrect, an extra bar item

good secure car parking in courtyard

location with easy parking

the walls needed painting in the cottage just needed modernising to bring inline with the lounge bar and restaurant

the swimming pool and associated facilities were great and although damp and wet at times we enjoyed walking

though on several occasions we mentioned about having a gluten free breakfast the choice was very poor when we

there is plenty of car parking spaces and the bus stop is across the

location with parking and bus stop just outside with short bus ride to york centre characterful period property

free access to a small gym, pool and sauna/steam with jacuzzi too

might have missed it, but no laundry bag

wifi signal in our room was very poor

s the point of having 24hr room service if you re cannot get a drink or something to eat after

there was a cosy lounge in the hotel, but the fireplace was never lit, which is such a shame because i believe

charged 5 room service for the 'cutlery and tray' when i carried my dinner to my room

lots of noise during the night from staff up and down the corridors, and what i assume to be the laundry lorry

dirty laundry and unpleasant staff

we were located above the laundry room which was annoying as uplifts took place every morning and very noisy

slightly tired room and the very noisy laundry truck at 0730

us on bottom floor where a laundry lorry stopped bang outside our window at 745 am and made as much noise as

parking can be tiring at night without availability space

ample, easy car parking too

room was very clean and comfortable, breakfast excellent

breakfast was fresh, delicious, and something for everyone's taste and choice

lovely place, room was big enough, and the pool was lovely

laundry facilities

and a laundry room on each level

value for money for a longer stay to make use of the kitchenette fully and other things like laundry facilities

hot drinks always available, fresh croissants every morning, small shop in the lobby, and laundry facilities

free laundry was a bonus

they arrived to their room having not been made up, dirty laundry , towels all over

guessing there s an issue with the laundry

the entrance, the area with toys for kids was beautiful, kind music in the entrante and the bar, decoracion

facilities were great, pool was lively

like, but did order the bronze package (a bottle of wine and some treats from the chef) and rose petals beforehand

which i did not realise on booking this meant it was noisy and we had a permanent view of the laundry storage

no offer of the bedding laundry to be changed daily lack of toilet roll and tea coffee and milk

beds were old and laundry very tired and stained we had to request to move our room as the first one smelt like

as we arrived and when we left, there were piles of dirty laundry left outside our room

our room not what was booked- no one wants to see the dirty laundry from the hotel whenever they look out of

even), understaffed with wait at the counter, stained sheets (either have not been changed or bad laundry

dark being overshadowed by the neighbouring building and overlooked the rubbish, waste bins and laundry cages

had problems with wifi - on fifth floor. pity no laundry.

a laundry room would be good for travellers.

laundry left in the corridor!

noisy outside our ground floor room with laundry trolley and bins.

dirty trolley near reception dirty floor carpets laundry in walkway before i even got to the room

room was unfortunately backing on to the laundry and the spin cycles kept me awake and when i did fall asleep

pasta menu in evening and a lot of that out of stock wifi was great on laptop but for some reason not on my

good food at the bar and breakfast was very good

the entrance to the block looked like a door to a laundry room or utility area with temperamental lock and the

laundry service was average

laundry trucks, workmen and kitchen staff where all quite noisy too at times

we realised that we were very close to the laundry room

a problem getting our laundry done but it was resolved to our satisfaction

little touches missed whilst staying in a hotel of this standard for instance laundry bag, pad and pen, fridge

during the day was an issue, laundry bags and cleaning equipment seemingly abandoned in the corridors and on

free wifi was good was able to use multiple devices,loved the coffee machine and pods in the room great

easter egg hunt was lovely for kids

room service should be available overnight ud83dude01

we would have been happy to use the same towel for three nights and cut down on laundry

get into our room until a few hours after expected due to laundry not being delivered

i believe above the bedroom there is a laundry room, as the noise i heard for nearly 2 hours sounded like

we had a street facing clean room with clean laundry

same laundry bags in the corridor for two days. towels rough.

windows are small and keep them closed at night as the laundry lorry comes quite early as well as bin collectors

location. rooms and beds . laundry.

deliveries and laundry truck in the mornings outside the hotel clattering round

apparatus are missing in the room like kettle, coffee, paper and pen, laundry bag

room was dusty and there was dirty laundry in the bed

and skirtings poor workman ship toilet roll holder broken and attempt to fill holes was shabby laundry room was

paint peeling off the doors, the fire exit door was unsecured, and the piles of laundry on the other side was

was red hot , heating came on at 1am and room (a1) was over the laundry room and driers whining all night so

room very clean but stained sheets, maybe a new laundry provider required

we were at the top of the hotel so struggled to get wifi otherwise everything else was perfect.

have a laundry service and for 5 pounds did a whole bag of laundry for me and put it in my room while i

the information i saw online included mention of laundry facilities

no complaints, although the cost of the laundry service was very high

maybe a bar fridge in the room

we had some very noisy kids running riot one night - though in fairness we took it up direct with parent instead

challenge with the code to get in but we got over it within a few minutes and the lady doing the laundry in the

apartment is spacious and have a small kitchen which got all the equipments

the kitchen is well equipped

downstairs kitchen and front room with sofa bed and dining table

the wifi wasn't working but there is plenty of places in the centre where you can connect

laundry left outside lifts all day and night when change over not happening in the bar staff

we realised under neath was the laundry area

rooms were very clean, superb walk in shower, comfy beds with fresh smelling laundry, pillows quite soft though

my breakfast wasn t included so i had to pay ud83dude15

rooms, bar and hotel overall were clean and tidy

found stains on the slippers & creases on laundry bag, decided not to use them at all

breakfast was lovely and bar in evening is comfortable

our favourite cocktail had been taken off the menu in the bar but when we enquired the lady made it for us

spa was excellent, room very nice, bar great

the best bar and the the best breakfast room in england

needed to use the wifi for a zoom meeting during our stay and it was excellent

a big thank you to the room service staff for always been polite and friendly too

gym has fairly limited hours due to it being a health club that has supervised hours

there wasn't a kids menu

we found that the hotel wifi was on an unsecured network which is a concern

view of bins and laundry

gorgeous hotel with perfect location and amazing sky lounge , the gym is so damn perfect

say the hotel is pet friendly but it really isn t

i didn't use any of the spa facilities but will be booking for my next

the roof top bar was lovely

free laundry

clean and comfy great kitchen facilities free laundry and dryer

showers and laundry services were better than most hostels (free washing machine and dryer

free laundry facilities

to an apartment with own kitchen and shower room the bed was a good size soft with clean fresh laundry the

noise / door slamming from the staff/ private laundry room located next to court yard twin room.

room was located right next to laundry and staff areas so noise from staff in and out upto midnight and from

at leat 20 laundry & rubbish bags piled up outside the door

room on ground floor as break/vaping/phone call area which disturbed us, dirty dishes and laundry from rooms

midnight and 5am and 7am and loud noises from staff down stairs you have to walk past all the laundry and delivery

room but my view was if the laundry

room changed to was much bigger but area filthy and dirty laundry thrown

our room overlooked the laundry rooms. no scenic views. the lift system was overly complicated.

room overlooked the laundry so very noisy very early but other than that, it was great

it was noisy outside, there was laundry being delivered and distributed from early morning and multi people

wifi didn t work unfortunately

no room service was also an issue

the food was fantastic and i was very impressed with the breakfast options

no room service either

can you look at putting a selection of draught beer on the bar ,not much to choose from.

the wifi kept cutting out

wifi wasn t consistently good

quaint room in a lovely building that has a great bar / restaurant on premises as well

wifi was weak in active room

food, staff a massive plus, breakfast a great addition, atmosphere in bar & restaurant ( charlie & bella where

not convinced doing the laundry in the front reception area is giving the right vibe

great location, staff really helpful and friendly. laundry service. great breakfast.

very helpful staff including doing our laundry for a small fee

breakfast was great and appreciated that they had laundry service in addition to housekeeping servicing the

good to be able to get our laundry done for a small fee

wifi a bit dodgy - no laundry facilities

would have been helpful to be told on arrival about the laundry availability.

the little access corridor was often the dumping ground for bags of laundry

the app they have is great and makes it easy to order room service or anything you need to your room

great car park and easy walk into town. lovely stay for 4 nights 2 adults and 2 kids

asking about laundry turnaround time, i was told to just check the form in my room

the staff were so helpful, contacted the external laundry team and managed to locate them for me which i am so

returned with 1 tshirt still dirty, 2 tshirts shrunk, we were told to contact the independent laundry ourself

pet fee of 25 per day - was not expecting that when it came to check out

extremely pet friendly, one off pet fee

nice towel/laundry drying rack

bedroom, breakfast room and bar decor was fabulous

were large and comfy, and very nicely decorated, the bar and garden area were superb, and plenty of parking

excellent blackout curtains ud83eudd29 well stocked bar with a relaxing lounge

we didn't venture into the bar or for breakfast, but they looked great

great staff who gave their time generously to explain places and find a laundry for us

parking, warm, clean, cosy rooms, good wifi, comfy beds, nice and bright, plenty of tea, coffee in room

it is comfy and big enough for the four of us (with two teenage kids)

my 2 kids absolutely loved it on the private roof terrace

bunker bed in a second room works very well for my two kids.

good car parking on site, laundry facilities

had to iron my clothes in the laundry room and mattress was thin.

it was nice to be able to do our laundry at the facility

there is ample, secure parking and laundry facilities

great location . staff was very helpful. loved the bar and the ability to do a load of laundry

no fridge, no aircon,no laundry

spa pool closed

location was excellent for us as we were only 3 minutes away from the bikers bar where we were holding an event

the only negative was the bar closed early.

had a lovely bar meal at night

room, no 115, was right next to the laundry room

the parking was okay but spaces a little small

they made all of us welcome and my kids loved it because the staff were amazing with

they made all of us welcome and my kids loved it because the staff were amazing with

clean, tidy, friendly, great location, value for money, good breakfast.