absence of laundry no fridge no enough blankets

wifi was no good.

although currently being renovated to the function room which looks lovely now there is also a bar which will

it s like home from home and the staff are amazing, i can t fault this place also has free parking you can

was friendly, hotel was fabulous, staff very smiley and helpful, food was excellent, parking a plenty, great

stayed before in the same room however this one was abit smaller next to a laundry room and there were things

unless you drive it isn t the easiest to get around room- view from the room was dirty laundry, the bed side

on the ground floor and looking out of the window all we got to see was the depot full of dirty laundry

clean laundry (bedding/towels) outside in cages open to the elements and wildlife on a rainy night

there is a good wifi signal throughout the hotel

room and bathroom comfortable bed, wifi free and tv, warm welcome on arrival

superbowl and arcade next door kept kids amused and pub up the road for tea was adequate

leisure facilities are excellent, especially gym and swimming pool nearby.

good size car park and good gym next door .

we've been moved with my kids to family room which was great

wifi very fast

early check in. and a good location.

nice staff on reception ,in the bar and the ladies that serve me breakfast were the best,10/10 ,lovely people

excellant breakfast and bar meals

we paid an extra £10 for a late check out at midday which was nice

good sized room, very clean breakfast was great

was excellent, maybe should have been more staff on the bar when we arrived back at the hotel after our concert

we got the prestigious room for a family of 4- including 2 kids who slept on the sofa bed that was beautiful

room service is but 24 hours and the room service menu online is not available

good location, nice bar and

and pillow covers were looking either too old and used or may be not laundry washed for new guest

i asked for it, the free wifi code was not provided

room service just walking in the room at 8 am

on the second night i was alone and went to the bar for a drink, sat alone, i was welcomed by the owner to sit

friendly staff and the bar downstairs is always lively and well priced

good wifi free parking

the staff were helpful and friendly and the bar area was big with s nice selection of drinks

to get room service for breakfast, however wasn t much of an issue as mcdonalds is over the road

i didn't try the breakfast as i didn't have time but the small bar menu was quite nice

don't clean your room everyday because of coranavirus, so you have to book a room service, but i don't think

handy location, close to motorway junction. comfortable room. friendly staff. plenty of parking.

my kids didn't eat any and i made do with a coffee until we could find a

convenient parking

free wifi. hot shower. full english breakfast included. free pool.

the lighting was very dark and i couldn t get the wifi to work

noise early in the morning even bank holiday monday with the bin wagon and laundry

and partner had an amazing weekend the spa facilities were brilliant, food and service was faultless and the

grounds, being sited way back from busy road traffic but had nice modern facilities including gym facilities

everything food staff room bed parking and the use of the gym and pool was great

wifi quality

really comfy room. good wifi and nice bar. breakfast was really good

wifi

old building , plenty of parking and beautiful grounds staff friendly room large and

we were able to get plugged into the one type 2 ev charger which was free to use so were able to fully charge

no tv lounge, only 1 ev charger

sounded like trollies from laundry or kitchen being pushed around a lot

no on-site laundry mat.

laundry service very easy to use

good breakfast

in the bar area staff were very professional

like laundry bag and slip, or hairdryer, were not on the room

fact that the hotel is pet friendly wasn t made very clear and so i was shocked to hear barking dogs at

kids had a great time. happy kids, happy grandparents

didn t use the pool as was cut short on leaving day for us, but looked beautiful

didnt eat there but the restaurant and bar looked

great spa facilities

very large gym

the spa + gym and sauna were excellent

the spa + gym and sauna were excellent

the sauna and pool was very relaxing and i got to use the gym as well

view (had a brick wall view) no laundry services no electric iron and ironing board in the

a lady staff taking laundry into a lift , rude and glared at us .

breakfast was plentiful but not very warm

early check in as room available. excellent location and wonderful breakfast

great indoor decor, superb location! nice selection for breakfast.

no hairdryer and no instructions for wifi etc were in the room but fortunately we had noticed the wifi password

seats in the bar area could do with refurbishment! several were worn and torn.

spacious rooms plenty of parking

we are very v pet friendly so dog s shouldn t be left alone

in the room loads of dust under the beds and toilet door and items had not been cleaned at all no wifi kids was

housed me next to the laundry store

no laundry facilities or service at all

no laundry facilities because christmas and no change of towels

be better if there's a laundry in the hotel

good wifi connection for working, parking options, helpful friendly staff and the breakfast was

location, easy wifi access, nice meal.

wifi worked well but we had no mobile phone coverage so problematic if you don t have whatsapp or

very pleasant bar area with well spaced tables

helpful staff, convenient spacious room, well appointed bar and lounge all in an elegant building and lovely

location with plenty of parking, just be careful of the peacocks wandering about the grounds

finally, the housekeeping team would leave dirty laundry, glasses and crockery piled in the corridor from the

didn't think it looked very nice having dirty laundry bags outside the rooms at this time being as check in

perfect location for the crucible. very friendly staff. lovely breakfast.

spa was closed due to covid19 but the pool is open so still really enjoyed it

pool times with the kids

shaving kit / laundry bag when we aked we were told that there was a charge for one (the shaving kit) and the

was great except we booked a late check out for 3pm but then on check out day we got an alarming message from

location was excellent. room was comfortable. free wifi.

our first experience of stzying at a novotel and everything was perfect, location, staff, room, breakfast

the bar and food area were nice

room - the view was a blank concrete wall and hotel laundry

character to the hotel, staff are lovely and helpful, decent food menu in the bar, and a handy gym

we opted out of room service and instead received 10 vouchers for the bar, a fair exchange for making our

the gym equipment was also adequate and breakfast was filling

i would have preferred secure wifi

others ,food at the restaurant was not upto mark, service was slow, there was a mess up with our laundry

in the early morning by noise from outside due to a laundry delivery within the hotel premises below my

said a/c worked well certainly nights and didnt a few others , was a bit of a mess up with our laundry where

room service and food were delicious

excellent room service while maintaining and encouraging eco standards

kids rooms were very small and stuffy

bar was great

check in, quick service at reception, room ready earlier, bar staff very tentative, bar area very atmospheric

i was going to order room service but the tray charge seemed rather excessive, so i just went down to the

couldnt tell us if we could get pay for late check out 2

if i stay there again i will ask for a 3rd floor room which is not opposite a laundry room

the reception was full dirty laundry bags of the refuges

wifi wasnt great.

disabled parking spaces could have been better with hatchings both sides

supply a kids menu,

i arrived at 1700 and walked in through into an untidy reception area with dirty laundry stacked up

of laundry left in hotel corridor floor for hours outside our room, not given wi-fi code upon check in

amazing value for money (there s also a bar and restaurant on site and loads of parking)

24hr bar was brilliant

the hotel has been recently taken over and the owner clearly wants to take this hotel forward, which he is

friendly and helpful- free cookie on arrival, clean room, comfy bed, good wifi signal, our room/floor was quiet

room was stunning and huge. room service and breakfast were so good too.

with connecting door, connecting with family with young children - fortunately v well behaved kids

location for our purpose - car park perfect room and beds were perfect - bar food and breakfast lovely

friendly staff, clean and lovely rooms, quality breakfast and comfortable beds

breakfast was delicious and excellent value

bonus points for being pet friendly

poor wifi

breakfast is not great value for money, but the room is so cheap it doesn't matter

i couldn't get an early check in,

corridor noise in the morning, our room was next to the laundry area, but that is a minor thing.

washing laundry hours shower flooding bathroom floor

no iron in the room means you have to use their laundry service

washing laundry service was not

we had some small kids in party and they were so friendly to them

, convenient location, cheap, good staff, bar and restaurant would have been nice but times are what they

huge comfy bed, cot as requested, lovely big windows and a table and chairs which we used to eat room service

room and breakfast were absolutely fine and what we paid for

staff were super helpful when we suddenly needed a late check out

eggs, for the price it was wonderful, the hotels a little dated but the rooms are spotless , the bar was lovely

no laundry facilities, no bathroom fan in room 411

spacious room, excellent variety and quality at breakfast, helpful and friendly staff.

many facilities to take advantage of including landscaped grounds around lake, spa and pool, gym all included

areas are a bit tired pool, grounds around building

com as a pet friendly hotel that then arrived and were charged 15 extra to have the dog there

not like cleaner girl having push laundry up hill

perhaps we got a rubbish room (don't stay in 46), the laundry room to the right was almost always open so we

laundry took 2 days instead of the 8 hours stated

and amazingly, all the pool facilities, including the jacuzzi, sauna and steam room were in working order the

mega comfy bed and i enjoyed the gym and pool facilities

dirty dishes and laundry left in the hall for at least 15 hours during my stay

we requested room service for the breakfast and this didnt arrive

resident bar closed early and room service carried a cost

large rooms and ample parking too

the old parts of the hall especially the garden room for breakfast, light airy bar area in a new conservatory

was allot of laundry on the landing and it looked like they need a specific room for it

there was laundry on the stair case when we arrived but not the end of the world!

very clean and amazing room service

parking spaces on the property are limited.

bar would be good / when covid more relaxed although your staff served us a lovely drink on the

great staff ,great size of room and gym facilities great, really good value

the hotel that night and they had a bouncy castle in the field underneath our room with screaming kids on it

wifi was very poor would have stayed longer if wifi better

good bar and restaurant

friendly staff close amenities spacious bedroom gym selection of foods

good parking outside

the shower was dirty, and the food was ok, but not anything for kids had to ask for salt building

said the bar closes at 11 but was closed well before half 10

me the only item missing was gym facilities although if you like walking there are the extensive gardens and

no room service whatsoever if the chef or staff don t feel like it

aircon was not working. no fridge in room. no guest laundry.

like the multiple bags of dirty laundry scattered throughout the halls, which was there when i arrived at 10pm

very helpful staff, reception , bar and room service.

friendly staff on arrival and at check out, efficient room service, clean and v comfortable room

staff, very friendly and professional, clean room and great restaurant for dinner and breakfast

property, only one way in and slight delay on morning (10 minutes) when we were leaving due to laundry pick up

location in the town centre, with parking

a little cold in bar area during the evening

were very helpful, location central, breakfast (we had full english) was great and good parking

the breakfast was the best hotel breakfast i have ever had

there was a laundry truck parked outside my room at about 5:30am, that disrupted my sleep a great deal

turned in laundry to get washed & was returned a black sweatsuit with bleach spots all over it

store her milk in their fridge, the travel cot was set up ready with bedding when we arrived, and laundry was

downside was the room service food

room service

me from our phone call and remembered what i was travelling for and made an effort to help with late check out

the bar is very quiet. but otherwise ok.

room service delivered on time

wifi not good, not air conditioned however not cold on a winter night. no fridge

t get paper to order breakfast in room service despite asking twice

stained fitted sheet, it had the ironing folds still on it, but showed stains, meaning that the laundry isn't

wifi log on

ideal location ,clean rooms,excellent breakfast ,superb staff

the view of the motorway and the noisy kids running around at midnight (not the hotels fault)

brilliant hotel, staff and a fab breakfast.

late check out of 11am

clean rooms, in a great location and bar facilities open til late.

location to the shops and the car park is very big for the position to help with the parking

the room was basic and clean and comfortable, with good wifi connectivity

the hotel bar was perfect for what we all wanted

hot and no fan or air conditioning, no laundry facilities, could not cancel room even when i booked a different

no air con, no fan, no laundry service and expensive

dirty laundry in corridors all night and still there in the morning

photos are of the laundry that where in the corridors when i checked in on saturday

great breakfast and delightful evening meal menu

building, very thin walls, no laundry facilities, no heating

to make matters worse, a door directly opposite our room was propped open, pumping humid laundry air directly

room was very clean had eveything we needed parking perfect location to centre

the television was very old and the wifi was slow

good free parking at rear of hotel

room was noisy due to service vehicles and service traffic such as laundry trollies passing very very close to

as this was an over night stay for us to head out to a concert locally staff on reception and in bar area and

i was given a noisy, cold with awful wifi in the annex as i m not a good customer (booking

gym

good gym and spa area . good room , nice and clean

food was exceptional and so was the service including room service.

beautiful property, lovely bar and great rooms. staff all really friendly and helpful.

nice decor. close proximity to doncaster racecourse. lots of parking

is excellent we had a lovely stay and will definitely be returning for the races next year, the bar was

wifi, really kind and helpful staff, nice big rooms, iron and ironing board in the room

i will definitely advice you take your own snacks especially if travelling with kids

then used the room service for dinner - food was excellent and arrived very quickly after ordering, as hot as

wifi was a little slow, but could have just been our room.

the staff were very attentive due to there not being pet

my partner used the gym there

brilliantly laid out with a gym facility on the same floor

perfect right from checking in to room service 10/10

my daughter would have liked a pool at the property!

room service was very nice

nothing much... faster wifi

what to expect given the rundown decor and poor cleanliness which culminated with a pile of dirty laundry bags

our room was next to bags and bags of laundry which were stacked on the floor in the corridor

there is car parking onsite and has cctv around the car park which is nice to see

location for a night out in worksop, nice clean comfortable room and great experience in the bar before we met

needs to be wifi in room

dinner in the restaurant / bar really nice

better wifi

it's also right in the middle of worksop town centre, but has loads of parking

location, free parking, lovely rooms

lovely comfy bed, big room nice bathroom, parking onsite