i had to take her to a laundry mutt to clean her off after we left

convenient location, laundry facilities

hot breakfast was very nice as well

we got the suite which was nice to have the extra room and kitchen

there was absolutely no utensils or cookware in the kitchen

there was no detergents at counter to purchase for the laundry room had to wait for store to open on the

the bathroom had lots of mismatched unfinished paint it was loud next to the laundry/

because i wasn't going back up and i was unable to use my digital key to get any ice from the laundry area

property is set back from a main road so you don t hear traffic and parking is easy and plentiful

wasn t offered my hilton honors perks and felt over charged for my pet even though i am a hilton honors member

everything. i enjoyed the pool and jacuzzi especially

hot tub was foaming and the pool water was not clear, and there was an oder that prevented me from using either

was hoping exercise room would be a bit larger as well as the pool.

the hot tub and pool area was clean as well

location, car parking

paying for laundry! one of my main reasons for choosing this location.

i was roomed by the pool area which wasn t an issue other than kids running in and out until the pool closed

the parking lot is not only hard but confusing.

lady who handles breakfast was rude to my kids and wife

loud guests, kids running and jumping. pool was nasty. by a train track.

nice breakfast on stoneware

the location was easy to locate. plenty parking.

big rooms, kitchen, appliances to cook, heated pool, jacuzzi

breakfast was good with nice assortment of food

pool was closed the whole time we were there

i felt safe and had option to wash my laundry

able to throw a load of laundry in, travel with my animals during our move from michigan to teneessse and close

there was no coin dispensing machine at the laundry or reception and so had to wait for almost half a day for

else was very nice except uncomfortable sofa bed, and we couldn t find any guest laundry

uncomfy sofa bed, no guest laundry

guess laundry wasn't operative and staff suggested to use the homewood hotel but their laundry was down

i enjoyed the breakfast, pool, the room i chose.

we did not use or inspect the pool area

i like the location. i also liked the parking.

a robbery occurred overnight with two guest s vehicles in the hotel parking lot broken into by having their

the laundry was obviously not changed from previous guests as there were pubic hairs on the beds in

the air conditioning did not work as well as the guest laundry room

comfortable and clean nice laundry mat plenty of parking close to everything food shopping etc

later that evening we requesting towels for our room and was told laundry is gone for the day, i have no

the laundry facility was a joke

i booked 3 rooms and they only had 2 available, pool was closed, no room service

large room with dishes, appliances and free internet. nice fitness room.

parking could've been better

didn't like that trash/laundry bags was not supplied, since housekeeping wasn't servicing rooms that was staying

the washing and dryer machines were out of service therefore had to travel out to get our laundry done

i asked front desk how did the laundry facilities work

room breakfast location bar menu

the pool was broken

modern decor and recently renovated; very convenient location; good free breakfast; great value for the

i didn't like that my kids weren't able to connect their game to the tv.

our kids had to leave their food

i didn't like that my kids weren't able to connect their game to the tv.

however, the staff working the breakfast and kitchen area was very rude and unprofessional

the ice machine and laundry area are behind a door, which minimizes noise

the only thing i found wrong is the wifi connection when try to hook up to my xbox

the pool was little dirty/cloudy. it seemed like it hasn't been cleaned in a bit.

gated parking, cleanliness, great room

gym had no water bottles or cups or wipes yuk i asked for late checkout - great

everything was amazing, the only thing that was disappointing was breakfast.

breakfast was pretty good as well

breakfast was mediocre

breakfast was great and the hotel itself was great

was amazing from location to room to staff and breakfast was a bonus

area was extremely nice the hotel is only two years old very nice and clean friendly staff great breakfast

details taken care of, all inclusive , parking and breakfast and good gym and

free breakfast luxury style room for the price. quiet

pool is small

details taken care of, all inclusive , parking and breakfast and good gym and

various accommodation facilities, such as a dishwasher inside the room, business center, guest laundry, fitness

liked the kitchenette, hot breakfast, pool with towels and bbq patio, and laundry facility - just like home

no outside patio near the pool

the property is well cared for and the parking is easy with accessible doors nearby

loves the best and pillows and the pool.

there are no signs that the laundry room are on the fourth floor as well

such as a microwave in the rooms, clocks , places to hang wet towels, cleaner bags for laundry

laundry facilities were not functioning

room was so clean and the front desk clerk was very nice and helpful, also the breakfast was excellent

restaurant and bar were not open in the evening

the staff at front desk was unfriendly but the laundry lady went out of her way to welcome us

was too loud , we were next to the laundry room, doors being slammed , tub had rust in it, towels had a

the spa tub

breakfast was until 9 am, which was great and the inside pool was a plus as well.

i did notice that there was a lot of humidity in the hotel, probably from the pool

pool not open

the complimentary breakfast was great

i only wish the pool was ready but i understand that part

location was safe and parking seemed secure

pool not open

i love you have an iron, ironing board, and decent priced laundry machines

pool was closed

my husband and i and 3 grand kids

perfect location with a 24hr gym across the way with plenty of restaurants to choose from.

pet fee of $50 is stiff

also i was on the first floor and had to go to the 2nd floor or bar for a bucket of ice

also kids soccer being loud very late at night

peaceful kids enjoyed the pool

even though covid-19 is affecting things they allowed families to reserve the pool

i don't know if it was the chlorine from the pool or something else, but it wasn't pleasant

is no on site laundry, but there is a flying j across the street which is a close enough walk to do laundry

the indoor pool & the staff was very nice and friendly

no good breakfast

breakfast could have been a little more appealing.

pool times weren t correct so instead of opening at 11 am it was 12(checkout) but the maintenance

did not just come up the shower rod was broke went to check out the housekeeping lady was doing laundry and

staff not friendly or helpful. unexpected $100 cash deposit to have pet

the guest laundry room was a mess

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

clean, comfy, located in a business district, felt safe, perfect for traveling with kids or solo

parking area

pool could ve been cleaned

staff (specially at night) we're helpful with recommendations about restaurants/things to do, the breakfast lady

price and outside pool

pool, location, rooms, parking, breakfast. i loved everything! very family friendly hotel!!

we saw them the first night, but decided to stay since we had kids and didn t want the hassle of dealing with

there were also no garbage cans, only one in the kitchen and it was dirty and without a bag

the breakfast was very good, plenty to offer and hot with eggs and fresh made waffles

lot of parking places

very clean, easy to locate, and the breakfast was good!

reasonable price and good breakfast

was a broken down car, jack up in the parking lot on two wheels

laundry was cheap to use, and had big machines

was operational, assistance required (beating up/on machine to release stuck quarters) to get laundry started

very nasty asked for extra bedding because the sheets&covers was nasty they didn t have any laundry done

was nice to have a small kitchen with with modern fixtures

kitchen in the rooms could have been cleaner.

i was also able to do my laundry in a very large, multiple machine laundry room

i don't know if it was the laundry across the hall or what

location in east memphis with easy access to all of memphis grocery store right near by, full kitchen in the

wifi not dependable.

), told on arrival they couldn't put us in a king room due to 'full capacity' (parking lot possibly half full

laundry on 3 rd floor

the breakfast

breakfast and location were great

parking lot could use more/brighter lighting

we chose the space based on it having a pool and it was out of service, but that wasn't said until we go down

laundry facilities supposedly broken, place smelled like a weed factory the first couple days, the

pet friendly

has kitchen facilities.

the bed was very comfortable i had to get a late check out because it was very comfortable

very friendly and helpful staff, kitchen utilities for free

laundry facility was available with multiple machines

i like that they have a small kitchen in the room and laundry area

laundry- all the dryers were broke

great location for getting to the pga tournament free shuttle parking lot.

location. allowed pets, but didn t care for extra pet fee

great room, plenty of space, great tv channels, laundry, restaurants so close, kitchen, & staff is so friendly

them to have changed my dirty towels out because i know hotels want to save on water use or doing laundry but

the laundry was not functional

3 story hotel and laundryroom only has 2 washing machines

great location near an abundance of restaurants, stores, and luckily a laundry mat

laundry cost money

i think the hotel should get security and/or cameras to monitor the parking lot

breakfast was good each day

outdoor pool

better access to pool towels

there is no gym there and the laundry does not work there

great fitness center and reasonable laundry facility rates

i do wish the laundry service was working at the location i was at

laundry room were dirty place was smelly in our shower had

clean up laundry room

everything my kids really enjoyed the breakfast

i had to keep leaving to find something to do with my kids cause we couldn’t get in the room

free parking, comfortable bed

very clean, non- smoking throughout, no 'motel cleaner' smell, good breakfast.

the parking lot wasn't safe

we were right next to the laundry room .. and we needed to do laundry

not enough pillows. no laundry detergent in vending machines.

one smelled like mildew, maybe bc it was close to the laundry room

laundry room

to eat and they have a washer & dryer for guest use on-site as well should you need to do any laundry

didn't enjoy breakfast bc the desk help was sick and coughing very bad

breakfast was sufficient and location is good.

the great nourishing and healthy breakfast

i liked that the property was new. it was clean and it came with a small kitchen.

my kids was sleep and i didn t tell him to come in

love the indoor pool it was very comfortable beds very clean and the staff was very nice

nice indoors pool

also they have really fast wifi, will help you with anything you can call or go ask at the desk and it's one

kids enjoyed the heated indoor pool

the kids had fun at the pool

in addition, i enjoyed that the property had a laundry room as well

breakfast was good

clean, friendly staff, good breakfast

was traveling with my 7 and 8-year-old kids

the pool and the size of the bathroom

parking lot, staff, food etc all horrible

the parking was very convenient, staff was really nice & greeting was wonderful

parking lot could use a little more work, just because it s the first thing you see but we don

nice staff and breakfast in the morning

parking area

kitchen in room, besides stove top which u can get a griddle from the front free of charge

the kitchen staff was nice and the breakfasts were good.

nice, big rooms with kitchen and lots of storage space. great waffles! good coffee.

the room was small than other property and the parking was very high and not with the hotel

$75 pet fee is ridiculous. blinds were broken.

wifi could be stronger

wifi password kept changing and i would need to call the front desk to get an updated password

from the front desk, to the housekeepers and the kitchen employees

sure if they allow pets, but that would be nice if they don't

excellent breakfast!!!!! it was super cold and nasty outside so it was nice to

the drier did not work and i had a lot of laundry to do after 2 weeks of travelling

the breakfast was okay but didn't provide oat milk or honey; instead, there was just dairy, creamer,

breakfast was fresh and good, everything was prepared and on time.

room next to gym. noise at night. had to ask to keep it down.

clean; smoke-free; quiet; decent free continental breakfast; lots of restaurants nearby: texas roadhouse

loved the fire place, heated pool and the open breakfast where they cook the omelette the way the customer wants

pool was inoperative

the wifi didn't work for my android phone.

nice pool area, white bedding is good,

crowded and the ice on the parking lot unsafe to me

the free breakfast is not good

breakfast wasn't very good

it was clean were they did breakfast

very clean. breakfast was as expected. the man @ the front desk was very friendly.

breakfast. biscuits was too hard to bite. had 8 inch waffles and 3 inch plates.

pillows twice before placing them on beds, & please keep change for the laundry

staff was very polite, i appreciated the onsite laundry room.

i enjoyed the bar and the pool

staff was great with our two small kids

great room, great food, great staff, and nice pool

could have been better if there is a laundry bag in the room even just one.

covienient, comfortable, quiet, handy laundry room, good breakfast choices.

nice hotel, safest area to stay in memphis, full breakfast, laundry machines, mini fridge, large shower, and

wish the bar area was opened for more than five hours of the day

was disappointing that the bar wasn t open for all of our stay (closed sunday and monday)

breakfast had a price

also was surprised in the morning to wake up and to discover no complimentary breakfast

the hosts at the bistro and bar were great as well

they had a starbucks bar as well as an incredible breakfast

free breakfast, but it wasn?t a big deal.

i didn t like they didn t have a coin machine in the laundry department.

also that the facility did have a coin laundry (one washer & one dryer) for hotel

the guest laundry facilities were not working

-pool closes at 8pm so since we were doing other things during the day we never got to swim

the pool was locked and breakfast was expensive for what it was

guest laundry was out of service

ve been told at check in that we couldn t use the laundry facility

the afternoon indian female desk clerk was always rude and sarcastic i ask for quarters too do laundry

need to reopen laundry and offer back regular breakfast items covid options improving

spacious. they let us check in early so our kids could swim

lobby , dirty laundry in sight of front desk dirty elevator room was dirty when i opened the door

convenient location, good breakfast!

the pool was heated

loud kids playing in the indoor pool at 5:30 in the morning

love everything, the service, the staff was very nice and the breakfast was great

out of order; laundry out of order

the wifi was pretty poor. and there wasn t much parking. but i m really nitpicking.

parking lot situation is awful (threatening to tow if too near other hotel

just wish that the market were open & that the gym had free weights & funcuoning machines, but i understand that

that breakfast was trash i didn t like it

i also did not like the fact you had to pay for laundry

it's nestled back off the road and it has always been clean and smelling like fresh laundry in the dryer

also, laundry facilities made things much easier

parking

breakfast adequate to start my morning, blueberry muffins and a couple tiny but sweet tangerines

not a breakfast person

i liked the breakfast, location and overall service.

suite with kitchen was okay

the room was very comfortable and the breakfast was pretty good as well, and also the gym had some good equipment

they had to close the pool down, but they offer the hilton suites but it was great

love that you have a kitchen with everything you need. staff is very nice as well.

not enough parking

clean and comfortable room at a fair price. really like the pantry and the kitchenette.

parking area could be better.

the kitchen

dirty laundry under the bed

no laundry on 1st floor

the layout was perfect the staff was amazing it had an laundry facility which i loved

extended stay for the on sight laundry, stove and fill size fridge

i asked about a blanket and i was told that they were doing laundry

garbage can be emptyed more often and laundry collected daily

he never offered me the in house laundry services that they offer either, he inconvenienced me in every way

wifi and laundry available

the laundry room was really disgusting

the breakfast was good in the room was very neat and clean

staff service & helpfulness, laundry availability, comfort, cleanliness were excellent.

no microwave in the room and no laundry facilities available

only complaint is i wish they had laundry facilities

room assigned to guests with pets was convenient to the outside.

the kitchen staff were very friendly & kind

bed was to firm. must’ve been prom night kids were very loud and in the hallway

kids enjoyed the pool

security was present...i saw him/ her in the parking lot patring many times...

freeway and come back to it again housekeeping never came but this covid era so to be expected pool and restaurant

breakfast was scant, pool didn't open before i needed to leave each morning.

breakfast and pool was open. thank you!

12 hour drive to stay in a hotel that has crater holes in parking lot

need more handicap parking

i love the rooms with the kitchen in them

the bull was great the staff was great and the breakfast was decent and the pool was

free laundry (washer and dryer) for all guests.

laundry facilities were convenient and well-maintained

large rooms, front desk man was very polite, and free laundry facilities.

location, breakfast, laundry services

there is free laundry and the breakfast was outstanding

cleanliness, laundry machine

the room i was assigned was next to the was next to the laundry room/ storage room and they were talking loud

no real room service

the bar was under staffed and we wish the pool had been open!

we enjoyed the bar, pool and other facilities.

the breakfast was delicious and the lady over the breakfast area was wonderful

breakfast staff was friendly and there was a decent variety of food for breakfast that tasted good

location and free breakfast

wifi kept going off so work could not be done

parking lot entrance

to much chlorine in the pool

our kids were highly

room service food was terrible

the pool was closed for maintenance

the pool, whirlpool, and gym are all great

fact you have to take your dirty or used laundry to the front desk in order to get clean laundry

free laundry center

nice free laundry facilities

the laundry area was dirty and only 2 of 4 washers and dryer s were working ud83dude22

the wifi password was in the room key holder but he didn't point it out

typical breakfast, staff was polite and helpful

i liked everything it was clean , comfortable and had a nice breakfast

breakfast was great

i think i arrived on a busy night. parking was bad

nicely updated. clean and comfortable. fantastic breakfast. good location.

great breakfast

the cost of the room, i would have liked to seen a little more variety in the breakfast food

the 1st clerk that greeted me when i 1st got to facility and fact it had a pool

the pool. it really felt at home

breakfast could use a few more items but everything was really nice and safe

great staff and facilities. breakfast was superb!

pool was out of order, the tv didn't work and the commode seat was coming off

excellent team; friendly, professional, courteous; great breakfast, plenty variety.

the room was clean, and the breakfast was fresh and hot

very clean and quiet. breakfast was great! the staff was very friendly.

other customers were loud and kids and dog running and playing in the hall for everyone to

room, excellent breakfast buffet, clean room especially the bathroom

the ladies cooking breakfast made a point of visiting with my kids

the pool was nice

it would have been easier to park in the front and take luggage up elevator rather than parking on the end

extra laundry room. that's it

wifi and laundry room!

wifi and laundry room!

small parking lot

close by pet

booked a king smoking room for 2 nights and my total was 210

marijuana smoking 24/7 and not me

smoking handicapped on 2nd floor toilet seat was in need of replacing shower floor was very

the nasty smoke smell in my non smoking hotel room

into the building i almost lost my shoes the floor was so sticky, i booked a smoking room and when i got there

don't have laundry

the breakfast was good

mr alfredo got a request from my kids and he delivered some yummy bacon for them

parking a little sparse.

excellent free breakfast, vey friendly people.

no pool was available

poor wifi, rates go up and down, no netflix on tv, no room phone

staff were friendly and accommodating. the pool was great. the room was a good size

pool wasn't open

car alarm going off in parking lot

unreachable throughout the entire stay and after, the key would get shut off sporadically, the laundry was broken

staff were very helpful and let us use their laundry equipment to clean our clothes because the guest laundry

there was an overwhelming stench that reminded me of a 14 year old boys laundry hamper and my window would not

staff friendly, was allowed an early check in

no pool

shady part of town, parking lot full of beer cans/whisky bottles

breakfast was fresh hot and tasty

the pool wasn't clean

good clean rooms and a great breakfast with scrambled eggs and sausages

pool was closed with 95 degree weather

room was very spacious and clean the site was very quiet and there was good wifi for me to do my online

website said they offer breakfast and they do not

the breakfast wasnt good

continental breakfast was disappointing.

also the continental breakfast was a bit disappointed

the hot tub and laundry facilities where out of order

washer in laundry center is broke

the fa utility was very clean and the room was spacious. they also had guest laundry available.

the gym was small, didn't really have the equipment to workout in and only one machine worked out of

we didn t have breakfast. the location was good.

laundry machines took money and didn't return

the onsite laundry facility was out of order

wish the laundry room was operational and soda machine fixed

to pay $100 deposit for a non smoking room but was given back after i checked out

the staff was super nice and i love the fact that they don't charge extra for your pet

location was good for a short car journey downtown: plenty of parking and not busy.

said their room was non smoking but it smells like cigarette

it was raining when i arrived water was running from the drain and the parking spaces were flooded and had to

parking lot was my only issue had a lot of potholes

pool was small but clean

pet price was an additional $35

poor wifi connectivity some folks smoked in the elevator - there should be a no smoking sign inside or

the neighborhood is rough area, but car was safe in gated parking lot

secure parking area and such a nice stop after a long days drive

he walked me over to the kitchen area and gave me

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had

the in and outdoor pools, jacuzzi, gym and laundry were terrific amenities--clean, well kept, convenient,

the pool is decent and they have good laundry facilities

and having a laundry room was a plus

no soap available in the laundry

no laundry facilities. solid food.

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

parking

staff was phenomenal: rashonda and mario at the front desk; nikki in the restuarant; shuttle drivers paul and

the cookies are good. they have a gym, though it is small. clean room.

the laundry facilities were broken, no breakfast because it was under construction and the hotel

said indoor pool and breakfast buffet, but pool was closed and there was no breakfast at all

arrived to learn on hot breakfast offered even though it was featured on the website

breakfast was not served during our stay

no breakfast only waffles! main elevator broken

no laundry, no housekeepers

hotel put me a room where about me was 5 kids that stay up all night manager was aware of this so i couldn't

parking was good

breakfast and staff was great

the fitness room and staff were awesome.

at 1st they said no because their laundry was closed ,but when i explained the stains they gave me a new one

it appears that they are upgrading ac s and laundry machines and that the hotel may have recently been revamped

they didn t serve breakfast

said it had a pool but when we checked in it had a tarp over it so i was very upset about that cause it should

parking lot entrance is rough - no vending machine - so no way to get a late night snack