sausage gravy and biscuits weren't served for breakfast every day of our stay.

the room was clean, and the breakfast was fresh and hot

everything was clean, the staff was very helpful and the breakfast was great!

clean rooms, delicious food, nice gym. tyanla is always a gem.

excellent team; friendly, professional, courteous; great breakfast, plenty variety.

difficult parking and expensive parking

other customers were loud and kids and dog running and playing in the hall for everyone to

standard complimentary breakfast buffet

excellent shower, comfortable beds, fabulous breakfast offerings (much better than other fairfield inn s

the ladies cooking breakfast made a point of visiting with my kids

not enough pillows. no laundry detergent in vending machines.

we were right next to the laundry room .. and we needed to do laundry

laundry room

where get ice do laundry is very hot put sing up do not disturb they still know and it keeps coming off

to eat and they have a washer & dryer for guest use on-site as well should you need to do any laundry

bar type sink was in separate area and used as bathroom sink

my kids enjoyed the breakfast

was not enough handicap parking in front of hotel. other than that all good.

parking lot congested not enough staff the desk clerk was filling too many roles but she was very

free hot breakfast was exceptional and coffee always available

lobby , dirty laundry in sight of front desk dirty elevator room was dirty when i opened the door

close to everything we went to, nice pool area

parking needs additional spaces , a better selection for continental breakfast is much needed

and construction trucks took up some of the good parking spaces especially in the back

more parking spaces needed

revolving breakfast. for me not having gravy but one morning. i'm not much for oatmeal.

when in pool another family was not following the rules.

more parking space

pool area gets a bit humid

due to the snowstorm, the breakfast options were limited but still delicious

location is close to the interstate. has a bar & bistro cafe.

i didn’t get up in time for breakfast

third night we had to use towels out the gym

thing we missed was the bar

the hosts at the bistro and bar were great as well

nice hotel, safest area to stay in memphis, full breakfast, laundry machines, mini fridge, large shower, and

covienient, comfortable, quiet, handy laundry room, good breakfast choices.

could have been better if there is a laundry bag in the room even just one.

t like the breakfast options but i understood that because of covid-19 they couldn t have the kitchen or

com stated this property had free breakfast, or that the breakfast bar was included in our room fee

the drier did not work and i had a lot of laundry to do after 2 weeks of travelling

room next to gym. noise at night. had to ask to keep it down.

monitor the pool better. i know you can't supply lif guards. just make sure their supervised.

i also like that there was security driving through the parking lot during the night watching out for our

was very clean inside and out the staff was extremely nice the parking lot is lit at night and the hotel is

need to reopen laundry and offer back regular breakfast items covid options improving

ve been told at check in that we couldn t use the laundry facility

guest laundry was out of service

the afternoon indian female desk clerk was always rude and sarcastic i ask for quarters too do laundry

the indoor pool was opened (required 45 minute time slots with 6 people maximum) which was perfect time for my

the breakfast was good

location and free breakfast

breakfast staff was friendly and there was a decent variety of food for breakfast that tasted good

coffee, wifi

but the breakfast was absolutely unbelievable

no microwave in the room and no laundry facilities available

only complaint is i wish they had laundry facilities

staff service & helpfulness, laundry availability, comfort, cleanliness were excellent.

we had to use the tiny microwave in the kitchen area that was very old and didn't work that well

actually it's a bar with food that's way overpriced and not very good

extended stay for the on sight laundry, stove and fill size fridge

room includes kitchenette and there is also a full laundry for personal use

no laundry on 1st floor

dirty laundry under the bed

the layout was perfect the staff was amazing it had an laundry facility which i loved

laundry cost money

rooms was clean and parking was good l

no code needed for the wifi and plenty of parking

parking

i liked the availability and parking along with cleanliness and hospitality.

out of order; laundry out of order

breakfast

parking lot situation is awful (threatening to tow if too near other hotel

that breakfast was trash i didn t like it

room did not have any wifi reception, my child who i was taking on vacation could not connect their devices at

it's nestled back off the road and it has always been clean and smelling like fresh laundry in the dryer

i also did not like the fact you had to pay for laundry

also, laundry facilities made things much easier

left before breakfast - but they did have coffee going

pet fee

due to covid the pool was closed which we were hoping it was open.

spots on screen it annoying and the streaming was way too slow fridge made too much vibration wifi was ridiculous

parking is horrible

location and parking

breakfast and parking

the great nourishing and healthy breakfast

breakfast was sufficient and location is good.

i liked that the property was new. it was clean and it came with a small kitchen.

my kids was sleep and i didn t tell him to come in

didn't enjoy breakfast bc the desk help was sick and coughing very bad

free laundry center

fact you have to take your dirty or used laundry to the front desk in order to get clean laundry

nice free laundry facilities

the laundry area was dirty and only 2 of 4 washers and dryer s were working ud83dude22

the room had a simple kitchen which was good

gym was well equipped and just as clean and immaculate as the rooms

nicely updated. clean and comfortable. fantastic breakfast. good location.

the breakfast

also has a decent breakfast

typical breakfast, staff was polite and helpful

the onsite laundry facility was out of order

wish the laundry room was operational and soda machine fixed

laundry machines took money and didn't return

had a smoking room no ashtray, toilet seat was dirty

no breakfast, glass in in the parking lot.

the laundry facilities were broken, no breakfast because it was under construction and the hotel

arrived to learn on hot breakfast offered even though it was featured on the website

no continental breakfast, doors broke and property cluttered

not have breakfast

maybe i was late but, i didn't have free breakfast at the hotel

you have a pet, you have to check out every 2 days

pool was small but clean

i had a non smoking room that smelled like smoke

ud83eudd22 they provide you with the password for the free wifi yet if your room is more than a couple

the carpeting in the hallway outside of the room looks old and has an odor

bused laundry place there clothes didn't spin out so i had to wring out best i could and took long time

customer service, rooms, laundry

the drink machine is 2$ the dryer in the laundry doesn t work, hasn t for a while

not very knowledgeable about the facilities they offered such as laundry

next day i found no ice machine, vending machines didn t work but items in them, laundry was locked up, roach

guest laundry was out of service even though i was assured at check-in it was in working order

the laundry room facilities didn't work i spend my money for nothing

spent an hour in the awesome gym! thank you!!

i think the pet fee is too high and $75 when we stayed at another location for the wedding it was $25

breakfast was warm and fine

wifi was horrible

parking lot was behind a barbed fence with key card access, which created the problem of staff not

we were in a non-smoking room and it didn't smell but you could smell it as soon as you were outside the door

for use in our room even though the website stated it was also we had no access to the wifi information for

had holes, sketchy, no elevator, was a no smoking room smelled like someone had been smoking

unreachable throughout the entire stay and after, the key would get shut off sporadically, the laundry was broken

there was an overwhelming stench that reminded me of a 14 year old boys laundry hamper and my window would not

staff were very helpful and let us use their laundry equipment to clean our clothes because the guest laundry

you can t use any door to enter except the front and there isn t a lot of front parking

very quiet, especially considering i was in the 'pet wing'

i looked until i finally found someone in the laundry room

in lobby no breakfast fixed and remotes in bedroom didn't work didn't have batteries no clean laundry very poor

booked about a week or so in advance checked in we were put in the room right next to laundry and elevator so

staff were very accommodating to our needs, extremely clean facility, excellent breakfast buffet and the location

wifi

continental breakfast was disappointing.

did not have continental breakfast

breakfast-add fresh fruit or hard boiled eggs more friendly front desk service needed more towels,

the breakfast wasnt good

room was very spacious and clean the site was very quiet and there was good wifi for me to do my online

washer in laundry center is broke

the hot tub and laundry facilities where out of order

the fa utility was very clean and the room was spacious. they also had guest laundry available.

they wasn t able to serve breakfast and the pool wasn t open

security in parking lot

pool was closed with 95 degree weather

nice and clean rooms!! free breakfast & wifi.... very discreet area!!!

breakfast served was hot, fresh & of exceptional quality

pool

nice and clean rooms!! free breakfast & wifi.... very discreet area!!!

we wanted to wash laundry but the hotel could not provide us change

pool and gym still closed bc of covid as well as lounge

kindness of staff. we loved the late breakfasts!

the pool, gym and location.

they also served a cold breakfast

wires running out window to wifi box

the location was central to a lot, parking was good, reasonable quiet, bed was large and comfy.

amount of ice in the parking lot on the shady side of the building

pet friendly

for the next level you could hear everbody going up and down, the room also was right in front of parking so

the hotel was clean. there was plenty of parking and a decent location.

the pool, was full of hair balls, yuk,, that is the only negative i have.

pool not open

very clean. close to doctor s office. breakfast excellent. safe area

pool not open

various accommodation facilities, such as a dishwasher inside the room, business center, guest laundry, fitness

liked the kitchenette, hot breakfast, pool with towels and bbq patio, and laundry facility - just like home

ran out of towels in the pool area but gave us some immediately upon asking

the breakfast was great and the location was awesome! we will be back

they could use more parking.

also the pool was being worked on so my kids didn't get to enjoy that

i liked the location and the lighted parking, and the helpful staff.

wifi wasn t working the night we were there and we had to call in to confirm breakfast was

peaceful kids enjoyed the pool

i don't know if it was the chlorine from the pool or something else, but it wasn't pleasant

the staff at front desk was unfriendly but the laundry lady went out of her way to welcome us

was too loud , we were next to the laundry room, doors being slammed , tub had rust in it, towels had a

pool was warm though

the area was very congested and hard to get out of motel parking lot.

location. friendly staff. breakfast was ok.

pool was nice

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

my own batteries for the remote that we finally got and had to buy good pillows for the bed and pool wasn t open

the rude staff, the filthy parking lot

non-smoking room that smelled like cigarettes and burn holes on the bedspread

were able to have a family get together around the pool as we had family fly in and many live in germantown tenn

00 and some change for one night wifi should be free

parking was super easy

trouble with wifi connections with my phone

was rude, not all, a few front desk and the kitchen, were billed a pet fee after the fact, reservation never

breakfast was mediocre

breakfast was great and the hotel itself was great

the breakfast was just okay could hv been slightly better.

the breakfast was great every morning and they have the friendliest staff

was amazing from location to room to staff and breakfast was a bonus

laundry facility was currently out of order

no laundry detergent available at front desk. 3rd day towel service but default.

laundry was out of order and the refrigerator would freeze my food and drinks despite being set

it only had 1 shower curtain, the bathtub stopped up, there were not enough towels and the laundry was closed

they were helpful in letting me do my laundry, and my kids were able to swim while i got some much needed rest

they had a coin-operated laundry, just upstairs from our room, so we were able to wash our clothes from the

flushing noise from the toilet every 20 minutes also every 10 minutes there was a noise as if laundry machine

the on site laundry was handy

location was very good. guest laundry.

laundry on site was useful

i like that they have a small kitchen in the room and laundry area

laundry facility was available with multiple machines

laundry- all the dryers were broke

parking lot to small

kitchen

wifi is non-existent - completely useless!

breakfast was absolutely astonishing with the best

to change rooms due to the fact that the couch had pet hairs for which my husband is allergic to, however the

location was super and the gentleman i spoke with over the phone to inquire about early check in was very nice

pool was closed the whole time we were there

i was also able to do my laundry in a very large, multiple machine laundry room

i don't know if it was the laundry across the hall or what

no utinsels in kitchen not even plastic

the room was clean, kitchen was immaculate

i liked the kitchen area/space of the room

paying for laundry! one of my main reasons for choosing this location.

amazing staff, above average breakfast, amenities all worked, great location

free breakfast whcih was really good,free internet, parking

i have three other kids so i got the room for them a place to sleep

ants in room. small refrigerator did not work. kids allowed to run in hallway late at night.

in addition, i enjoyed that the property had a laundry room as well

the bed was lovely and soft and the breakfast was so good

yes, the bed was wonderful! breakfast was terrific!

hoped for a larger pool area.

the pool and the size of the bathroom

the kids ran around ( which i understand kids can be

went to go to pool for adult swim after 9 pm and it was still full of kids

my second night, i went to the front desk to get towels, wash cloths, and coffee creamer since room service

their omelette bar was top notch

also where the carpet meets the kitchen/bathroom area it s pulled up from the floor and raveled

great fitness center and reasonable laundry facility rates

i do wish the laundry service was working at the location i was at

laundry room were dirty place was smelly in our shower had

there is no gym there and the laundry does not work there

clean up laundry room

laundry facilities were convenient and well-maintained

large rooms, front desk man was very polite, and free laundry facilities.

laundry was very helpful there was social hour in the evening on monday gave us free food

laundry was free to use

having complementary laundry facilities was very convenient

cleanliness, laundry machine

the room i was assigned was next to the was next to the laundry room/ storage room and they were talking loud

they didnt let us know that it was a pet friendly floor and one of the other guests had left their dog in the

did not like that it allowed pets

the pool wasn't on the inside

kind of hard to get out of parking

super friendly welcome and service throughout. well appointed and comfy rooms, good wifi.

also parking spaces are kind of close

i love that the pool actually was a real pool, it went to 7ft

breakfast, affordable, in east memphis which is safe, very friendly front desk staff, nice gym

also that the facility did have a coin laundry (one washer & one dryer) for hotel

i didn t like they didn t have a coin machine in the laundry department.

the guest laundry facilities were not working

the wifi would not allow me to connect. i used my cellular data.

the pool was locked and breakfast was expensive for what it was

pillows twice before placing them on beds, & please keep change for the laundry

staff was very polite, i appreciated the onsite laundry room.

the room was perfect. also, the breakfast, bar and snack area was easy to find and nice.

a pet fee was charged to me and my wife that was not disclosed when making the reservation.

location & rooms & staff & they are pet friendly

breakfast wasn't very good

the free breakfast is not good

put they breakfast away earlier than posted.

the pool

breakfast. biscuits was too hard to bite. had 8 inch waffles and 3 inch plates.

i had to take her to a laundry mutt to clean her off after we left

convenient location, laundry facilities

we got the suite which was nice to have the extra room and kitchen

there was absolutely no utensils or cookware in the kitchen

breakfast

the bathroom had lots of mismatched unfinished paint it was loud next to the laundry/

there was no detergents at counter to purchase for the laundry room had to wait for store to open on the

because i wasn't going back up and i was unable to use my digital key to get any ice from the laundry area

wifi

nice pool and staff

the indoor pool and bar

the pool, whirlpool, and gym are all great

but they did offer us free passes to the local gym with a pool

never got them, no microwave was in my room as i thought no towels where by the pool, prices for room service

the pool and hot tub was closed

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

no laundry facilities. solid food.

staff was phenomenal: rashonda and mario at the front desk; nikki in the restuarant; shuttle drivers paul and

didn't like that the pool was connected to the outside pool which made the entire pool cold

no free breakfast and the gym is pretty small

don't have laundry

none of the equipment in the gym worked, very disappointing

not a lot of parking area.

was my girls were going down to get something from the vehicle and i hear the security say, 'you kids not making

made me mad- i didn't have my smart phone with me,and why my room key wouldnt letme access the gym infuriated

i felt safe and had option to wash my laundry

able to throw a load of laundry in, travel with my animals during our move from michigan to teneessse and close

if you need to do the laundry you need to put 0

else was very nice except uncomfortable sofa bed, and we couldn t find any guest laundry

uncomfy sofa bed, no guest laundry

guess laundry wasn't operative and staff suggested to use the homewood hotel but their laundry was down

we did not use or inspect the pool area

no shuttle service to the golf event this year like last year

a robbery occurred overnight with two guest s vehicles in the hotel parking lot broken into by having their

no shuttle service to the golf event this year like last year

comfortable and clean nice laundry mat plenty of parking close to everything food shopping etc

the air conditioning did not work as well as the guest laundry room

the laundry was obviously not changed from previous guests as there were pubic hairs on the beds in

later that evening we requesting towels for our room and was told laundry is gone for the day, i have no

the laundry facility was a joke

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

the guest laundry room was a mess

pool could ve been cleaned

could only pull into the parking lot from one way on a super busy street

i would have known that the swimming pool wasn't open bar wasn't open i would not have stayed there the room

was operational, assistance required (beating up/on machine to release stuck quarters) to get laundry started

laundry was cheap to use, and had big machines

very nasty asked for extra bedding because the sheets&covers was nasty they didn t have any laundry done

i like the space of the room & the parking.

the parking lot also seemed to get filled with trash, including broken glass (beer bottles) overnight

i booked 3 rooms and they only had 2 available, pool was closed, no room service

large room with dishes, appliances and free internet. nice fitness room.

parking could've been better

laundry facilities supposedly broken, place smelled like a weed factory the first couple days, the

there is not truck (18) wheeler parking space

the greatest area but it's the cheapest price especially since there's a full size kitchen

wifi a bit jacked up

drawer was broken in kitchenette

additionally, there is ample close, free parking

the staff was super friendly and helpful, and the guy behind the bar made killer wings.

the hot tub and pool area was clean as well

other parents allowing their kids to run around hotel, knocking on doors, throwing ice

wish the staff would have given me a rating card from the bar area

the washing and dryer machines were out of service therefore had to travel out to get our laundry done

didn't like that trash/laundry bags was not supplied, since housekeeping wasn't servicing rooms that was staying

i asked front desk how did the laundry facilities work

other guest taking up multiple parking spots with trucks and trailers.

lady at the front desk and the guy behind the bar were very friendly and greeted you with a smile everytime you

roshan ask me and my sister only 4 people can stay and the room which i book for 2 adults and 4 kids cause he

i had no problem. they need an indoor pool

our kids had to leave their food

day not 8 hours i would have never paid that much for 8 hours the rude lady in the front put my kids and brother

breakfast was very good and kitchen staff were very attentive the food as well as us

the ice machine and laundry area are behind a door, which minimizes noise

and the food and bar is always a plus

room service came every morning had clean towels and rags and a freshly made bed during my

brand new property. indoor pool!

the pool was little dirty/cloudy. it seemed like it hasn't been cleaned in a bit.

arrival i was informed that i did not want a smoking room, to which there were only smoking rooms available

booked a king smoking room for 2 nights and my total was 210

the nasty smoke smell in my non smoking hotel room

marijuana smoking 24/7 and not me

breakfast was awful. the room was non smoking but 100% smelled of smoke.

waffle maker was broken and pool temperature could've been better as

the pool room needs more color, the color looked sad.

wifi, no fitness room, not a working pool

picked this hotel because they said (online & when i called to confirm) that they had an ev charge

keycard access to the pool from outside was broken during our stay, which was a minor inconvenience

the in and outdoor pools, jacuzzi, gym and laundry were terrific amenities--clean, well kept, convenient,

the pool is decent and they have good laundry facilities

and having a laundry room was a plus

no soap available in the laundry

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had

no laundry, no housekeepers

security, friendly staff, and breakfast

location, convenient to freeway and attractions. excellent breakfast.

the fitness room and staff were awesome.

great price. friendly staff. good breakfast. well lit parking lot.

it appears that they are upgrading ac s and laundry machines and that the hotel may have recently been revamped

at 1st they said no because their laundry was closed ,but when i explained the stains they gave me a new one

up to hotel was nasty, trash all in the parking lot

the pool was closed

pet friendly, functional side entrances, and continental breakfast

something (sheets laundry?) caused a rash.

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

i don't like the room too close to the laundry room and smell the dryer

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced

patrons hung wet laundry on stairway railings.

no laundry facility

that they didn t have a laundry room

not alot for breakfast, no laundry

there are always people roaming around the parking lot at all times of night and honestly for the price the