event if listed in the available features there was no laundry service available

location,nice staff, everything clean. i love the pool :)

breakfast was more than accommodating

wifi was down our entire stay.

internet (wifi) was not very fast and worked off and on

non smoking room with burn marks on the sheets and counters

first room, i request for a non smoking room but the room smelled like smoke soon as i opened the door

location looks completely abandoned and parking lot is broken and has weeds growing through pavement

non smoking room with burn marks on the sheets and counters

woke up to 3 cop cars and 2 escorts in the parking lot

laundry facility across the road to do our washing, clean facilities and accessible by public

the laundry lady said no one turned in anything dirty to her that morning

also had drink machines and a laundry

the washer and dryer didn't work and we had to take our clothes to a laundry mat

also no coffee and no laundry

they have a laundry room as well as a coffee station for early birds

the laundry facility had several out-of-order washers and dryers

the laundry room

tries to find it all but they can t, their washing machines never turn off, i went to their laundry room a

nice laundry room, all workers here are super friendly.

no laundry facility

not alot for breakfast, no laundry

patrons hung wet laundry on stairway railings.

that they didn t have a laundry room

very dirty, loud people and drugs being done in parking lot

towels had a smell like they didn't have enough laundry detergent to properly clean the towels

clean rooms and facilities (laundry room is i need of a folding table), but other than that everything was

access to bar for a beer and brekkie with cappuccino

safety. shuttle was fell & they got another in about 5 minutes. everything needed on property

the breakfast here is not free or a buffet you can order single items for breakfast/lunch off the bar menu though

something (sheets laundry?) caused a rash.

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

i don't like the room too close to the laundry room and smell the dryer

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

my laundry was stolen (1of 2); pair of gray sweat pants)

itself was clean and pleasant, but soap and shampoo had not been restocked, dryer in guest laundry completely

swimming pool, laundry room, snack vending machines

clothes had been left in the washer in the laundry room

proximity to airport, free shuttle, gated parking lot, and on-site laundry.

the room was excellent and very confort. there was laundry service on our floor.

laundry would be better in first floor

they said they have laundry facilities but it just takes all your money and doesn't work

concierge , took 20 minutes to check in, who was not experienced , also given a room near the laundry where the

hot breakfast was wonderful and i loved the gym

no laundry facilities. solid food.

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

have enough towels for the pool area and had to wait for them to given us towels to take a

the indoor pool and the movie theater being right next door.

restaurant bar attendant lela was unprofessional and lacking in customer service sjills

great to have an onsite laundry which was very well maintained and not expensive

laundromat did not have adequate signage about cost and use of laundry

easy walk to beale st and self service laundry facilities.

breakfast was just sausage and scamballed egg, good guest laundry but reception repeatedly had no quarters which

small shop self use laundry facilities

good laundry

on site laundry and ice

it was close to every thing n it was a smoking room

the pool was not open. no water.

the pool was a nice place to cool down and relax

loved the hotel and the location but what really helped was that the hotel had laundry facilities and i was in

also liked having laundry facility

staff cleanliness laundry to wash clothing

beds were comfty. room service was great.

pool was crowded

having a laundry room on the same floor

guest laundry very affordable and helpful

kept up, messy, the way to the stairs was back through all their offices and laundry room

laundry facilities

street but you can t access them there and the other set ends in their back area of offices and laundry)

rooftop bar not open. odd opening hours for other bar. location a little sketchy.

bar and recluse s very early we had to go to huey s which was fine but if your facilities had

everything about the hotel from the decor to the bar and the staff even valet was amazing.

i especially loved that they had a place for the kids to hang out and play games

i especially loved that they had a place for the kids to hang out and play games

no guest laundry

times there was dirty laundry in the halls

small room, no available pen and paper or dirty laundry bag and i needed both

the restaurant and bar area was wonderful.

were not as friendly or as attentive as i would have liked apart from the room service staff who were

i was happy with the restaurant and bar staff, and the valet seemed very dedicated to guest satisfaction

nothing they could do about it they eventually after me complaining about it gave me $30 towards room service

had a early check in didn't get in the room till 5

i ordered room service twice and food arrived quickly, hot and very high quality, impressive

could still get food from bar and tons of restaurants close by

re-using towels saves the environment from needless laundry

front desk asked me to place the used towel in a laundry bag and leave it in the hall and they would bring

no laundry area no refrigerator in room.

our server at the bar was very helpful and informative and the general manager assisted me carrying my drinks

good wifi and wonderful bed and linens

i was surprised to see full laundry service and room service which you don't always see at hotels these days

bed and pillows very comfortable. self serve guest laundry was very handy.

they did not have laundry bags

homeless around and no laundry facilities but hotel does offer shuttle to take you to

garbage left by elevators, bags of dirty laundry left and it was past 6pm

they may want to figure out a new way of doing laundry or order enough linens to go around

have to pay for breakfast, lunch, and dinner

i asked if it was near my other room with my kids in it

no breakfast

room service was awesome

* there are laundry facilities on the rooftop (you ll need coins to use them), which is really useful if you

queen studio room has kitchen, guest laundry and roof for relaxing at night

retro architecture and spacious rooms with kitchen and sitting area.

the roof terrace bar and cocktails were a bonus

free breakfast close to everything you need, such as restaurants

courteous, nice, attentive employees and the free laundry facilities :)

nice front desk and bar personel and location

kids were in the hot tub splashing like a pool and the fire pit didn t work

spinach salad in the bar - and enjoyed the free refills of coffee

they desperately need to upgrade guest laundry facilities.

the microwave was in laundry room area

i didn't have a trash can in the room nor laundry bag

there are guest laundry machines available (it was free)

staff was great. pet friendly.

breakfast no laundry service could not do laundry there had to go to a laundromat the place was dirty bedspread

the laundry room smelled of stale urine, cannot recommend and would never stay

called down to the front desk, i had asked for a blanket and was told the laundry was closed

room smelt,and wifi was not assessible

wifi, microwave didn t work, toilet seat was broken, sink did not drain properly, everywhere was

free laundry

i was really thankful for the free laundry, and the room really felt like a comfortable apartment

loved the complimentary laundry and

modern clean big room great gym + pool nice breakfast provided no charge for laundry facilities

location to attractions. heated pool. free breakfast. cleanliness and spacious. pricing

laundry facilities need some attention

free laundry facilities were a bonus

(traveling with teens) good breakfast and free guest laundry facilities; lobby offered coffee

room very spacious and kitchen with fridge and microwave but nothing at all to cook or eat

checked in around 8pm i was with my family ,2 kids

quieter air conditioning. no on site laundry facilities

a guest laundry would be good.

we would have liked a laundry there.

lack of guest laundry

i did enjoy using the laundry room at the weekend when laundry service was not available

the wifi was not very good.

i'm used to more conventionally accomodations. this would be great for younger adults

included and nadia on the front desk was excellent - friendly and helpful with transport, early check in,

i loved how the seating areas were, games, bar etc

i chose the moxy, because the website states that the moxy has ev charging stations on premises

this was a great place gated, beautiful lobby, super coffee, and an excellent breakfast.

carpet was showing signs of wear

they gave me a handy cap room no jacuzzi tub and the wifi didn't

pool

they are not offering breakfast

don't have laundry

nice and the breakfast was hot and served

the gym was closed too

the breakfast was good

location and breakfast

no laundry services or a boutique

a guest laundry would be nice as

no laundry facilities

no laundry bags available

pool could ve been cleaned out

the pool is decent and they have good laundry facilities

no soap available in the laundry

and having a laundry room was a plus

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had

the in and outdoor pools, jacuzzi, gym and laundry were terrific amenities--clean, well kept, convenient,

at 1st they said no because their laundry was closed ,but when i explained the stains they gave me a new one

it appears that they are upgrading ac s and laundry machines and that the hotel may have recently been revamped

there was trash in the parking lot

pot holes you can swim in in the parking lot

pet friendly, functional side entrances, and continental breakfast

it also has a laundry room facility for hotel guests to use

first arrived, dirty laundry at the room door, no phone in room to call front desk, ice machine on 3rd floor,

the smell of the washing coming from the laundry

laundry room dirty need attention you go to was but washer and dryer need some attention with

the dirty laundry room with no seats.

no laundry, no housekeepers

room was clean, though a bit small. breakfast was good and kept filled and the area kept clean.

night noise from the breakfast area and the pool area as there was no one to enforce any kind of quiet time

parking is a little frustrating

kids were running up and down hallway from 11pm to after 2:30 am yelling and partying

the laundry room soap vending machine was empty and the front desk didn t have any

there was no bag for laundry in our room, and we could not get one after lots of trying!

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room

not even looking up, had to call front desk (room phone didn't work) for a tv remote, no wifi info given - very

have signs inside the elevator about where to find the lobby, the lounge, the listening room, the fitness center

us in room next to laundry

our room 226, shared a wall with the industrial laundry center

i also liked the fireplace

it was just hard without any extras for the kids to do

spa was amazing

they will change your towels and ask if you need anything which is unusual for 1 star hotel paid laundry on site

had a guest laundry $2 a load

there is an ice machine and laundry facilities

friendly owner. close to airport. laundry service, refrigerator, microwave.

friendly staff, close to graceland which was the purpose of our visit and able to do laundry!

parking could have been less confusing.

were a bit outdated, greeting could have been a bit more friendly, bar under staffed, we did enjoy our stay very

took lyft all over -city parking is bad

like plenty of free parking available

parking

into the building i almost lost my shoes the floor was so sticky, i booked a smoking room and when i got there

booked a king smoking room for 2 nights and my total was 210

the nasty smoke smell in my non smoking hotel room

it was smoking

but we reserve smoking and had to be moved to non smoking but nicer

marcus, who was very busy handling the phones, made time to check out the guest laundry services for me

excellent location, friendly staff, laundry facilities, good breakfast, very good value

i wish the room was provide with bigger bags for laundry and for trash to sit outside the door

guest laundry was not functioning.

wear masks please if you offer laundry self serve, then have soap and quarters available.

superior rooms and very good breakfast and bar area.

there were teenage kids running ip & down the floor, yelling, slamming doors until 10pm

the indoor pool and bar

only thing was the pool was closed but my stay was great

and we got no sleep because the underage younger kids that stayed in the room across from us were loud all

the room i was assigned was next to the was next to the laundry room/ storage room and they were talking loud

cleanliness, laundry machine

the restaurant on friday evening had no staff the kitchen was understaff and unable to serve guest

they didnt let us know that it was a pet friendly floor and one of the other guests had left their dog in the

they had security on site, they had great food and bar options.

we got into our room, we had dirty laundry all over the floor and several bags of trash next to it

microwave in the room no laundry on site - we had to use a run down laundromat around the corner restaurant ran

would be nice to have guest laundry or laundry service available.

no laundry service for them to be tied to the wedding venue next door

didn't see any info on breakfast, the only bar in the hotel opens at 5pm it looked like, but we were there just

laundry facilities were convenient and well-maintained

free laundry (washer and dryer) for all guests.

free laundry facilities are an added bonus

there is free laundry and the breakfast was outstanding

having complementary laundry facilities was very convenient

fast check in late check out

have booked this hotel if breakfast was not included as it is something that makes traveling with kids a bit

is difficult to find the entrance to the parking lot when you drive from the highway

not the hotels fault, but there were kids doing the knock on the door at all hours prank.

we literally checked out the next morning i wouldn t recommend to anyone with kids honestly

no laundry detergent available at front desk. 3rd day towel service but default.

laundry was out of order and the refrigerator would freeze my food and drinks despite being set

they were helpful in letting me do my laundry, and my kids were able to swim while i got some much needed rest

arrival i was treated very politely giving directions to the gym the pool the ice machine in the laundry room

laundry facility was currently out of order

- awful breakfast - no laundry service available

t work and the tv didn t have anything but cooking and shopping channels , and they offered laundry soap to

the shower head has what looks like pink mold growing on it and the laundry bag was all wrinkled, it looked

was a bit dated, carpet was a bit dirty and sticky. no laundry room.

wifi was not good.

also that the facility did have a coin laundry (one washer & one dryer) for hotel

i didn t like they didn t have a coin machine in the laundry department.

the guest laundry facilities were not working

were kids running up and down the hallway at 12:30 in the morning slamming doors and blowing

wifi wasn t working

staff was very polite, i appreciated the onsite laundry room.

pillows twice before placing them on beds, & please keep change for the laundry

location & rooms & staff & they are pet friendly

was great: staff and crew, and front desk crew, kitchen crew, maintenance crew, shuttle driver

i didn't get to enjoy the pool due to closing time on it

very clean. breakfast was as expected. the man @ the front desk was very friendly.

did not eat breakfast. location was fine.

breakfast

the free breakfast is not good

it was clean were they did breakfast

carpet torn up feomworm out, smelled, pet stints by door and nasty intake for air full doe dust,

in the cleaning crew were short staffed and i needed to put a request in the night before for room service

from the front desk, to the housekeepers and the kitchen employees

many kids unsupervised in the pool and hot tub

the kids enjoyed it a lot

in addition, i enjoyed that the property had a laundry room as well

pool looked great but we didn't have time to swim

the kids had their space and we had ours

seating areas and outside pool deck and chairs.

the last couple of months, service has been awful, the doorknobs are close to falling off, the kitchen is not

laundry room were dirty place was smelly in our shower had

i do wish the laundry service was working at the location i was at

great fitness center and reasonable laundry facility rates

clean up laundry room

there is no gym there and the laundry does not work there

washer in laundry center is broke

the hot tub and laundry facilities where out of order

the fa utility was very clean and the room was spacious. they also had guest laundry available.

wifi only worked in certain areas of the room

the complimentary breakfast was good

went outside to go swimming pool was discussing,then i couldn't get back in no swipe machin it was broken

but the there was no pool as stated on website, the wifi was very week we could not connect our computers

car got stolen from the parking lot

but the there was no pool as stated on website, the wifi was very week we could not connect our computers

they work to accommodate me and my handicapped requests and special parking for my motorcycle

did not have continental breakfast

was not operational no breakfast as stated bad part of town and when it booked it had a rating of 7

it was in a sketchy area. breakfast was coffee and a packet of oreos!!

website said they offer breakfast and they do not

the breakfast wasnt good

the drink machine is 2$ the dryer in the laundry doesn t work, hasn t for a while

pool wasn't open, no coffee in room, no breakfast and they had laundry but no change machine

needs updating it has mould in the ceiling, tv wasn t working properly,washing machine in the laundry wasn

customer service, rooms, laundry

next day i found no ice machine, vending machines didn t work but items in them, laundry was locked up, roach

the laundry facilities were broken, no breakfast because it was under construction and the hotel

arrived to learn on hot breakfast offered even though it was featured on the website

breakfast was not served during our stay

said indoor pool and breakfast buffet, but pool was closed and there was no breakfast at all

the sheets wasn't changed, no breakfast, the pool area was out of order

poor maintenance on outside parking lot

to deny me my stay because i had a pet although the booking didn t ask

available ice machine, pool closed, no kitchenette, needs stickies in the tub

my son and granddaughter enjoyed the outdoor pool

parking lot definitely needs to be repaved

there was an overwhelming stench that reminded me of a 14 year old boys laundry hamper and my window would not

unreachable throughout the entire stay and after, the key would get shut off sporadically, the laundry was broken

staff were very helpful and let us use their laundry equipment to clean our clothes because the guest laundry

was also very clean and was pet friendly and didn't charge me for my pet

listed as pet friendly, but there's not really anywhere to take your pet outside

no pool was available

the smoking rooms are on the first floor.

the wifi was so bad we could not connect, there were no vending machines on the property, there was a

smoking room

i liked they had close access to handicapped parking

laundry- all the dryers were broke

i like that they have a small kitchen in the room and laundry area

laundry facility was available with multiple machines

we stayed while vendors at an art festival and enjoyed the kitchenette which allowed us to save money by cooking

i saw pet friendly but nothing that we would have to pay extra for our 29lb puppy

laundry machines took money and didn't return

wish the laundry room was operational and soda machine fixed

the onsite laundry facility was out of order

wifi was fairly slow.

carpet was old and musty. room was king delux but square footage very small.

i don't know if it was the laundry across the hall or what

i was also able to do my laundry in a very large, multiple machine laundry room

fell twice in it), beds aren't super comfy, no soap in the bathroom when we arrived, slow wifi, cards for hotel

wifi not dependable.

the area where the hotel is located is very nice. my room had a full kitchen in it

laundry facilities supposedly broken, place smelled like a weed factory the first couple days, the

pet friendly

cc machines were down, i had to wait an hour while they tried to get it fixed to take my pet deposit

it would be a great place to stay for a longer period with the kitchenette giving you the option to cook

the greatest area but it's the cheapest price especially since there's a full size kitchen

laundry was cheap to use, and had big machines

was operational, assistance required (beating up/on machine to release stuck quarters) to get laundry started

very nasty asked for extra bedding because the sheets&covers was nasty they didn t have any laundry done

harassed by people walking around in the hotel and in the parking lot

that it had a kitchen

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

the guest laundry room was a mess

i didn t like the fact that the pool was closed

the parking lot guard needs some training

the hotel is definitely old. the pool is closed for renovation.

also has a decent breakfast

need a little better variety for breakfast.

i think i arrived on a busy night. parking was bad

the breakfast

very clean and quiet. friendly staff and excellent breakfast

the laundry area was dirty and only 2 of 4 washers and dryer s were working ud83dude22

fact you have to take your dirty or used laundry to the front desk in order to get clean laundry

free laundry center

nice free laundry facilities

the full kitchen, the space in the room, and how clean it was, front desk check in was fast and he was

breakfast was a bit lean on choice and contents but overall this place rocks

cozy and clean room nice pool around alot of shopping areas.

clean, staff polite, lots of parking, close to my job.

us pay a cash deposit due to having a pet and was not prepared for that

limited parking under construction

wifi wasn t working the night we were there and we had to call in to confirm breakfast was

no bar was open and breakfast consisted of cereal and bagels because the kitchen was down due to a recent fire

requested an hour early check in and called beforehand to confirm this

peaceful kids enjoyed the pool

trouble getting wifi with iphone. tv different in room from lobby

laundry faciity

clean room and had guest laundry facilities was a bonus.

we finished playing and arrived back to the hotel after the laundry room closed

the pool closed at 9 pm

the breakfast was awful.

the staff at front desk was unfriendly but the laundry lady went out of her way to welcome us

was too loud , we were next to the laundry room, doors being slammed , tub had rust in it, towels had a

the back was locked and we had to walk around the entire building because there was no parking

good parking & breakfast

beds and spa tub

details taken care of, all inclusive , parking and breakfast and good gym and

i needed a place to house my pet and i for the night, and everything worked out fine

great pool area. excellent breakfast, and extremely nice employees.

good parking, and lighting

breakfast area was spotless!

in the hallway and in the room, a/c had no knob to control temp, ice from machine tasted like laundry detergent

breakfast wasn't what i was expecting after being woken up at 4 that morning with all the banging

plus it has an outdoor pool which was very nice

the pool was a little dirty

only complaint is the whole hotel smelled like smoke and the pool wasn't as clean as it could have been

some issues with breakfast but when addressed they addressed it immediately

close to where i needed to be. easy to get into and out of parking lot and onto highway

the pool was closed

accommodations were outstanding and breakfast was great!

the parking lot was well lit and this was much appreciated as well

breakfast was great and the hotel itself was great

was amazing from location to room to staff and breakfast was a bonus

breakfast was mediocre

breakfast was pretty good as well

the breakfast was just okay could hv been slightly better.