breakfast was mediocre

breakfast was great and the hotel itself was great

was amazing from location to room to staff and breakfast was a bonus

breakfast was pretty good as well

the breakfast was just okay could hv been slightly better.

clean room and breakfast area, great complimentary breakfast, well kept swimming pool, plenty of parking, friendly

parking could be an issue depending on occupation

breakfast area was spotless!

the pool was out of order

were able to have a family get together around the pool as we had family fly in and many live in germantown tenn

liked the kitchenette, hot breakfast, pool with towels and bbq patio, and laundry facility - just like home

various accommodation facilities, such as a dishwasher inside the room, business center, guest laundry, fitness

grounds, courtyard, pool area and rooms very nicely kept inside and out and throughout

the outdoor pool was a big win if the kids were given a chance to score this hotel

the third floor room made it hard to get our pets outside

the staff at front desk was unfriendly but the laundry lady went out of her way to welcome us

was too loud , we were next to the laundry room, doors being slammed , tub had rust in it, towels had a

room smelled stale. leaky toilet. needs updating. curtains did not block the parking lot lights.

good location, adequate, well-lit parking for trailer, very close to agri-center international

beds and spa tub

freezing cold indoor pool, wifi didn't work, jets in the hot tub weren't working properly, & the business center

wifi wasn t working the night we were there and we had to call in to confirm breakfast was

hotel pool was warm, staff was very nice

only drawback was we had to find towels from the gym for the pool

also the pool was being worked on so my kids didn't get to enjoy that

the hotel was clean. there was plenty of parking and a decent location.

gym available

pool was closed due to covid. wish would of said that upon booking online

due to covd no pool or hot breakfast

and of course the breakfast and mrs, michelle was so friendly

guess laundry wasn't operative and staff suggested to use the homewood hotel but their laundry was down

breakfast was excellent

pool was closed.

then finding candy bar wrappers under a table stuffed amongst wires that were plugged in the outlet

you need to improve your security, cameras and the parking lot visibility.

the laundry facility was a joke

comfortable and clean nice laundry mat plenty of parking close to everything food shopping etc

the laundry was obviously not changed from previous guests as there were pubic hairs on the beds in

the air conditioning did not work as well as the guest laundry room

later that evening we requesting towels for our room and was told laundry is gone for the day, i have no

parking could've been better

i booked 3 rooms and they only had 2 available, pool was closed, no room service

large room with dishes, appliances and free internet. nice fitness room.

great staff, access to indoor pool, great breakfast, basketball court.

would have brought my swim suit if i had known in advance we had access to indoor pool next door though

with separate bedrooms, living room and even full size fridge and everything you need in the kitchen

was wonderful, beautiful rooms, nice pool and basketball court, very helpful staff and excellent breakfast

fully staffed kitchen

paying for laundry! one of my main reasons for choosing this location.

floor 1 smelled like pool chlorine which smelled in the room

the staff was friendly and very helpful. breakfast was great. room was clean and comfortable

kids bday party

the parking lot is close to the door and they had car hops to help with luggage at your will

i don't know if it was the laundry across the hall or what

i was also able to do my laundry in a very large, multiple machine laundry room

kitchen

wifi could be better it sucks and the cable channels could be upgraded with a greater selection of

the dog park and pet friendly policy is super important

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

the guest laundry room was a mess

like the room service

nice, big outdoor pool

didn't like the fact that the restaurant and bar was closed

was operational, assistance required (beating up/on machine to release stuck quarters) to get laundry started

laundry was cheap to use, and had big machines

very nasty asked for extra bedding because the sheets&covers was nasty they didn t have any laundry done

we were not aware of the pet fees

i like the space of the room & the parking.

clean, friendly staff, good breakfast, nice location

i didn't like that my kids weren't able to connect their game to the tv.

pool was clean and had a barbecue grill for guests to use

kids had a great time in the pool

the pool was great and fitness center was okay, minus kids running in and out without parent supervision

didn't like that trash/laundry bags was not supplied, since housekeeping wasn't servicing rooms that was staying

the washing and dryer machines were out of service therefore had to travel out to get our laundry done

i asked front desk how did the laundry facilities work

parking was limited

the wifi was off but it was due to the weather but the staff did there due diligence to help

if you need to do the laundry you need to put 0

else was very nice except uncomfortable sofa bed, and we couldn t find any guest laundry

uncomfy sofa bed, no guest laundry

able to throw a load of laundry in, travel with my animals during our move from michigan to teneessse and close

i felt safe and had option to wash my laundry

i like that they have a small kitchen in the room and laundry area

laundry facility was available with multiple machines

laundry- all the dryers were broke

the staff is awesome the building stays clean just could use more parking lot space

i saw pet friendly but nothing that we would have to pay extra for our 29lb puppy

i do wish the laundry service was working at the location i was at

laundry room were dirty place was smelly in our shower had

clean up laundry room

there is no gym there and the laundry does not work there

great fitness center and reasonable laundry facility rates

the ice machine and laundry area are behind a door, which minimizes noise

gated parking lot. friendly staff. indoor pool.

the walk from the parking lot to the entrance

loved gated parking area

the food quality from the breakfast bar was over cooked but the food that was cooked off the menu was very

in addition, i enjoyed that the property had a laundry room as well

the pool and the size of the bathroom

when we arrived, the pool and hotel are under renovation, which will be great when it's done

hoped for a larger pool area.

seating areas and outside pool deck and chairs.

the kids ran around ( which i understand kids can be

the pool was closed

went to go to pool for adult swim after 9 pm and it was still full of kids

also, you had to request room service due to covid

pool was closed again due to the pandemic but it could have been cleaned to keep up with

the free breakfast is not good

the staff were very nice while breakfast was being served

did not eat breakfast. location was fine.

breakfast

very clean. breakfast was as expected. the man @ the front desk was very friendly.

pillows twice before placing them on beds, & please keep change for the laundry

staff was very polite, i appreciated the onsite laundry room.

great room, great food, great staff, and nice pool

location & rooms & staff & they are pet friendly

staff was great with our two small kids

laundry facilities supposedly broken, place smelled like a weed factory the first couple days, the

i liked the fully equipped kitchen

there is literally a new extended stay america less than a mile away with private security in the parking lot

the greatest area but it's the cheapest price especially since there's a full size kitchen

wifi wasn't very good

i didn t like they didn t have a coin machine in the laundry department.

also that the facility did have a coin laundry (one washer & one dryer) for hotel

the guest laundry facilities were not working

awful lot of unattended kids in the pool

that the outdoor pool was not open just yet

not the hotels fault, but there were kids doing the knock on the door at all hours prank.

freeway and come back to it again housekeeping never came but this covid era so to be expected pool and restaurant

super friendly welcome and service throughout. well appointed and comfy rooms, good wifi.

security was present...i saw him/ her in the parking lot patring many times...

the way to pull in and out of the parking lot from poplar avenue is awkward

location, breakfast, laundry services

laundry facilities were convenient and well-maintained

having complementary laundry facilities was very convenient

free laundry (washer and dryer) for all guests.

laundry was free to use

cleanliness, laundry machine

the room i was assigned was next to the was next to the laundry room/ storage room and they were talking loud

where the lobby is and all night we heard nothing but noise and screaming by the elevators and kids running up

when we awoke, we could take in the scenery and the beautiful pool

kitchen and living room area

and we got no sleep because the underage younger kids that stayed in the room across from us were loud all

to much chlorine in the pool

we loved the indoor pool and breakfast

room service orders are messed up, food is unbearable

superior rooms and very good breakfast and bar area.

don't have laundry

free parking and free wifi made this a bargain

we arrived very late with kids front desk was very accommodating!

in the bathroom and a shelf and then some extra storage above the hanging rack , bed comfy ,the pet area was

breakfast area a bit small for the crowd that was here on holiday weekend

the nasty smoke smell in my non smoking hotel room

marijuana smoking 24/7 and not me

it was smoking

into the building i almost lost my shoes the floor was so sticky, i booked a smoking room and when i got there

arrival i was informed that i did not want a smoking room, to which there were only smoking rooms available

the bathroom had lots of mismatched unfinished paint it was loud next to the laundry/

there was no detergents at counter to purchase for the laundry room had to wait for store to open on the

because i wasn't going back up and i was unable to use my digital key to get any ice from the laundry area

was limited, ongoing construction to hotel was inconvenient at times, gym was poorly located and lacked dumb

the breakfast was really good. i would have enjoyed plain scrambled eggs or cheese omelette!

no laundry facilities. solid food.

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

the bed linens are always top notch at doubletree. the room service was good but pricey.

understaffed housekeeping, thus inadequate room service

it had everything we need, dining, and snack bar with local eats nearby

convenient location, laundry facilities

i had to take her to a laundry mutt to clean her off after we left

breakfast

there was absolutely no utensils or cookware in the kitchen

didn't use breakfast...location was very good.

this was a great place gated, beautiful lobby, super coffee, and an excellent breakfast.

they gave me a handy cap room no jacuzzi tub and the wifi didn't

location was great, continental breakfast was great and lots of selections , it s gate controlled so cars

pet price was an additional $35

picked this hotel because they said (online & when i called to confirm) that they had an ev charge

and having a laundry room was a plus

the pool is decent and they have good laundry facilities

the in and outdoor pools, jacuzzi, gym and laundry were terrific amenities--clean, well kept, convenient,

no soap available in the laundry

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had

no laundry, no housekeepers

parking was good

not enough parking

the continental breakfast was great

no breakfast

it appears that they are upgrading ac s and laundry machines and that the hotel may have recently been revamped

at 1st they said no because their laundry was closed ,but when i explained the stains they gave me a new one

they didn t serve breakfast

another thing that was troubling but didn't really affect us was all the cars in the parking lot with a window

pet friendly, functional side entrances, and continental breakfast

pool shut down and my room toilet was mess up in the inside but still flushable and work

the hot tub and pool area was clean as well

the staff was super friendly and helpful, and the guy behind the bar made killer wings.

additionally, there is ample close, free parking

lack of access to catering and bar at all times during the day. hotel was a bit soulless

went outside to go swimming pool was discussing,then i couldn't get back in no swipe machin it was broken

bed was comfortable, breakfast was good

the hotel looks to be extremely unsafe with people lurking in the parking lot, the entire hotel reeks of

the pool wasn't clean

breakfast was fresh hot and tasty

i liked they had close access to handicapped parking

requested a disability access room and was given a smoking room because the disability room had been given out

fenced parking and good location.

we were in a non-smoking room and it didn't smell but you could smell it as soon as you were outside the door

the parking was safe and gated. it was clean.

nice free laundry facilities

the laundry area was dirty and only 2 of 4 washers and dryer s were working ud83dude22

free laundry center

fact you have to take your dirty or used laundry to the front desk in order to get clean laundry

the room had a simple kitchen which was good

unreachable throughout the entire stay and after, the key would get shut off sporadically, the laundry was broken

staff were very helpful and let us use their laundry equipment to clean our clothes because the guest laundry

there was an overwhelming stench that reminded me of a 14 year old boys laundry hamper and my window would not

the breakfast was very nice as well

no pool

room was very spacious and clean the site was very quiet and there was good wifi for me to do my online

also the continental breakfast was a bit disappointed

website said they offer breakfast and they do not

was not operational no breakfast as stated bad part of town and when it booked it had a rating of 7

breakfast-add fresh fruit or hard boiled eggs more friendly front desk service needed more towels,

nicely updated. clean and comfortable. fantastic breakfast. good location.

also has a decent breakfast

i think i arrived on a busy night. parking was bad

i liked everything it was clean , comfortable and had a nice breakfast

gym was well equipped and just as clean and immaculate as the rooms

the hot tub and laundry facilities where out of order

washer in laundry center is broke

the fa utility was very clean and the room was spacious. they also had guest laundry available.

breakfast was fine, good location

the grandkids loved the pool. the breakfast was good

you have a pet, you have to check out every 2 days

my son and granddaughter enjoyed the outdoor pool

specifically told them a week an advance that i wanted a bottom smoking floor way before the power went off up

the fact that the room was clean and it had a pool

internet wifi was decent quality

the onsite laundry facility was out of order

wish the laundry room was operational and soda machine fixed

laundry machines took money and didn't return

to pay $100 deposit for a non smoking room but was given back after i checked out

it is pet friendly and there isn t a charge for that

the laundry facilities were broken, no breakfast because it was under construction and the hotel

no continental breakfast, doors broke and property cluttered

arrived to learn on hot breakfast offered even though it was featured on the website

was no breakfast available and the gym and pool were closed all because of covid

was no breakfast available and the gym and pool were closed all because of covid

the drink machine is 2$ the dryer in the laundry doesn t work, hasn t for a while

customer service, rooms, laundry

needs updating it has mould in the ceiling, tv wasn t working properly,washing machine in the laundry wasn

bused laundry place there clothes didn't spin out so i had to wring out best i could and took long time

next day i found no ice machine, vending machines didn t work but items in them, laundry was locked up, roach

didn't enjoy breakfast bc the desk help was sick and coughing very bad

i liked that the property was new. it was clean and it came with a small kitchen.

breakfast was only mediocre

everything breakfast could have been better couldn't enjoy bc the person that was there at desk was so sick

the great nourishing and healthy breakfast

laundry cost money

room, pool, breakfast were all great. thanks

was always cleaning halls or common areas- pool was awesome and breakfast was plentiful with waffles, eggs,

i could hear highway noise from my room and the parking lot is way to small

my room was clean, bed was comfortable, and the free wifi was convenient/accessible.

indoor pool had very strong chlorine smell & pool was on cold side

the indoor pool area wasn t open

no wifi service in our room.

no room service available

due to covid the pool was closed which we were hoping it was open.

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

i don't like the room too close to the laundry room and smell the dryer

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

something (sheets laundry?) caused a rash.

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced

it's nestled back off the road and it has always been clean and smelling like fresh laundry in the dryer

i also did not like the fact you had to pay for laundry

also, laundry facilities made things much easier

pet fee was not advertised, said included in our stay only to be stiff armed by front desk clerk

the breakfast waffles batter

out of order; laundry out of order

the bed was really comfortable and they allowed an early check in

is in the middle of everything, but there was lots of construction on the road and parking lot

breakfast

the pool area well kept

laundry room looked dusty and the carpet throughout the first and second floor was dirty with

didn't have an ice machine and they didn't have a quarter machine in the laundry area

dirty laundry under the bed

extended stay for the on sight laundry, stove and fill size fridge

i asked about a blanket and i was told that they were doing laundry

only complaint is i wish they had laundry facilities

staff service & helpfulness, laundry availability, comfort, cleanliness were excellent.

no microwave in the room and no laundry facilities available

parking lot needs to be fixed

jasper definetely did a great job in the kitchen

ve been told at check in that we couldn t use the laundry facility

need to reopen laundry and offer back regular breakfast items covid options improving

guest laundry was out of service

the afternoon indian female desk clerk was always rude and sarcastic i ask for quarters too do laundry

the pool and spa

the drier did not work and i had a lot of laundry to do after 2 weeks of travelling

breakfast was good

really sure how to get the free breakfast as i had a pet i could not leave alone in room or bring into dining

y'all, they even keep the bathroom in the pool area, spectacular

clean room clean pool

could have been better if there is a laundry bag in the room even just one.

covienient, comfortable, quiet, handy laundry room, good breakfast choices.

nice hotel, safest area to stay in memphis, full breakfast, laundry machines, mini fridge, large shower, and

over all hotel very nice the bar area clean bartender very pleasant

anyway i was given plenty of healthy food and snacks from the kitchen worker that i carried on the plane

the rooms could use a full body mirror and breakfast could be until 10/10:30am

the bar was not open

area, well lite parking lot

third night we had to use towels out the gym

location is close to the interstate. has a bar & bistro cafe.

this was by far, the cleanest hotel ever! breakfast was great. staff was accommodating!

gym, pool, outdoor seating and grills, pet areas

parking lot was very confusing

the amenities and the size of the room. great staff support. good breakfast options indoor pool

was a broken tile in the kitchen area

no laundry facility

not alot for breakfast, no laundry

that they didn t have a laundry room

patrons hung wet laundry on stairway railings.

holes in parking lot only front doors open even during day

the parking lot was kind of small.

because of covid-19 we missed some extras like breakfast, fitness room, etc

free hot breakfast was exceptional and coffee always available

2 nights was a nightmare i could not sleep at all after a 19hr drive from new york there was kids running up in

everything my kids really enjoyed the breakfast

lobby , dirty laundry in sight of front desk dirty elevator room was dirty when i opened the door

friendly staff. great breakfast

parking needs additional spaces , a better selection for continental breakfast is much needed

it s was clean everyone friendly and helpful. my grandsons loved the pool

love everything, the service, the staff was very nice and the breakfast was great

breakfast staff was friendly and there was a decent variety of food for breakfast that tasted good

i liked that it had a pool and it had continental breakfast

staff, food, gym and rooms were excellent

free parking and free breakfast great location

breakfast ends at 10am.

i love you have an iron, ironing board, and decent priced laundry machines

i didn't like the gym, and pool was closed.

the staff was super friendly. the breakfast was great. hot bar! so comfortable and quiet .

breakfast was delicious! covid precautions were followed by staff and guests.

wish breakfast would have biscuits. indoor pool

laundry facilities were not functioning

there are no signs that the laundry room are on the fourth floor as well

such as a microwave in the rooms, clocks , places to hang wet towels, cleaner bags for laundry

restaurant and bar were not open in the evening

there's plenty of truck parking

the pool sign said it closed at 11:00 but made us get out at 10:00

didn t like the breakfast hostess

the breakfast was great and the room was exceptionally clean

breakfast was adequate

they had to close the pool down, but they offer the hilton suites but it was great

pet fee was little high $

comfortable bed, chair, bathroom had great water pressure, we liked having a full kitchen

clean and comfortable room at a fair price. really like the pantry and the kitchenette.

it had a kitchen

they offer plenty of parking

the gym had dumbbells and strength equipment in addition to the standard treadmill

no wifi

first was better but that was only because on the 4th floor that we were on, there were several kids running

convenient to restaurants and shopping.. clean and neat. comfortable bed. good breakfast.

cleanz friendly, warm pool good breakfast.

very good breakfast.

and breakfast was enjoyable

parking lot could use a little more work, just because it s the first thing you see but we don

room nd pool breakfast nd the staff

also i dont think they should allow trucks and trailers to take up 4 parking spots when the parking is limited

the pool was covered some what clean had coffee but no coffee maker

the pool area is deceiving and very small ,the sitting area had loose gravel on the ground that should

pool, the kids enjoyed it.

breakfast and pool was open. thank you!

no breakfast

the laundry room was really disgusting

wifi and laundry available

garbage can be emptyed more often and laundry collected daily

he never offered me the in house laundry services that they offer either, he inconvenienced me in every way

breakfast was nice too

the room above me 224 must have had kids or kid in room or they stumped and ran around or they was running back

breakfast could use a few more items but everything was really nice and safe

the 1st clerk that greeted me when i 1st got to facility and fact it had a pool

great breakfast

everything! amazing view and pool!

wifi and laundry room!

extra laundry room. that's it

wifi is slow.

they also asked me to sign that i was not sneaking in a pet, extra people, having a party, and that if i had

size of the room, location of the room and good handicapped parking.

them to have changed my dirty towels out because i know hotels want to save on water use or doing laundry but

great location near an abundance of restaurants, stores, and luckily a laundry mat

cheap, very rough; thin-hard toilet paper; absolutely no extras (bottle water, blankets, plastic laundry bag,

i asked where the amount of time for the laundry

laundry facility needs upgrade

laundry on 3 rd floor

pool wasn t open

the breakfast was good

breakfast was great snd the lady there eas very friendly

my son feet got cut up around the pool

laundry room

to eat and they have a washer & dryer for guest use on-site as well should you need to do any laundry

we were right next to the laundry room .. and we needed to do laundry

one smelled like mildew, maybe bc it was close to the laundry room

not enough pillows. no laundry detergent in vending machines.