i liked everything it was clean , comfortable and had a nice breakfast

also has a decent breakfast

breakfast was great

nicely updated. clean and comfortable. fantastic breakfast. good location.

need a little better variety for breakfast.

nice free laundry facilities

fact you have to take your dirty or used laundry to the front desk in order to get clean laundry

free laundry center

the laundry area was dirty and only 2 of 4 washers and dryer s were working ud83dude22

we also went to the gym while waiting for the guy to finish putting up curtains in our room, and there were no

next day i found no ice machine, vending machines didn t work but items in them, laundry was locked up, roach

bused laundry place there clothes didn't spin out so i had to wring out best i could and took long time

the drink machine is 2$ the dryer in the laundry doesn t work, hasn t for a while

not very knowledgeable about the facilities they offered such as laundry

laundry room

couldn t get into the vending or laundry, went down to the desk 3 times to have them correct it

dirty laundry under the bed

the layout was perfect the staff was amazing it had an laundry facility which i loved

laundry room looked dusty and the carpet throughout the first and second floor was dirty with

no laundry on 1st floor

the onsite laundry facility was out of order

wish the laundry room was operational and soda machine fixed

laundry machines took money and didn't return

inexpensive stay with the basics: shower, bed, wifi, and tv.

accepted our pet for free

well located pool was really good

staff, food, gym and rooms were excellent

location and free breakfast

the breakfast was delicious and the lady over the breakfast area was wonderful

the breakfast was good

only complaint is i wish they had laundry facilities

staff service & helpfulness, laundry availability, comfort, cleanliness were excellent.

no microwave in the room and no laundry facilities available

the location was great, the staff friendly and professional plus the breakfast was very good

wish the pool was open but due to covid not a big deal.

the laundry facilities were broken, no breakfast because it was under construction and the hotel

not have breakfast

arrived to learn on hot breakfast offered even though it was featured on the website

pool was under construction and there was no breakfast

no breakfast only waffles! main elevator broken

parking lot definitely needs to be repaved

no carpets in the room. clean and comfortable.

didn't even want to try the breakfast in fear of getting food poisoning (it's that dirty) wifi does not work

pool is closed as well

big smoking rooms comfortable bed

it's nestled back off the road and it has always been clean and smelling like fresh laundry in the dryer

i also did not like the fact you had to pay for laundry

also, laundry facilities made things much easier

on a motorcycle, i was unsure about security in the parking lot overnight

there is a comfort inn in same parking lot, and ran by americans it seemed very nice and clean, consider that

out of order; laundry out of order

parking was terrible horrible. . lots of utility trucks taking up 4+ spots

only thing was the wifi connection was lagging.

the breakfast it was bad .

pool was nice and warm

breakfast and parking

issues this is the 2 time ud83dude43, they never resolve that , i told them , there is no wifi at the tv and

crowded and the ice on the parking lot unsafe to me

gym (better selection of equipment) and netflix on tv

could not get into the pool area

the great nourishing and healthy breakfast

didn't enjoy breakfast bc the desk help was sick and coughing very bad

i liked that the property was new. it was clean and it came with a small kitchen.

everything breakfast could have been better couldn't enjoy bc the person that was there at desk was so sick

my kids was sleep and i didn t tell him to come in

parking lot was behind a barbed fence with key card access, which created the problem of staff not

requested a disability access room and was given a smoking room because the disability room had been given out

the parking was safe and gated. it was clean.

was good the tv was kindaud83dude2cand the wifi would boom at night ud83dude2cud83dude2cbut other than that it

are in the middle of remodeling so the parking lot is a bit cluttered

there was an overwhelming stench that reminded me of a 14 year old boys laundry hamper and my window would not

unreachable throughout the entire stay and after, the key would get shut off sporadically, the laundry was broken

staff were very helpful and let us use their laundry equipment to clean our clothes because the guest laundry

price, cleanliness, breakfast was very good,

breakfast was basic but perfect for our needs

washer in laundry center is broke

the hot tub and laundry facilities where out of order

the fa utility was very clean and the room was spacious. they also had guest laundry available.

excellent, friendly staff! clean hotel! indoor pool! nice room! great price!

room was by freeway,too noisy, the other guest were loud and noisy in the hallway and parking beneath my room

it was in a sketchy area. breakfast was coffee and a packet of oreos!!

the breakfast wasnt good

also the continental breakfast was a bit disappointed

was not operational no breakfast as stated bad part of town and when it booked it had a rating of 7

yes false advertisement on serving confidential breakfast

and the pool not being open

nice and clean rooms!! free breakfast & wifi.... very discreet area!!!

the breakfast area was fully stocked, roomy and clean. the staff was very friendly and helpful.

also, there was trash, beer and liquor bottles in the parking lot

carpet had been tracked with muddy boots at both entrances and up the stairs from parking lot when we arrived

laundry cost money

the breakfast was just right and attended very well

my room was clean, bed was comfortable, and the free wifi was convenient/accessible.

i liked the availability and parking along with cleanliness and hospitality.

the breakfast was good

guest laundry was out of service

need to reopen laundry and offer back regular breakfast items covid options improving

the afternoon indian female desk clerk was always rude and sarcastic i ask for quarters too do laundry

ve been told at check in that we couldn t use the laundry facility

there was hair clogged in the kitchen sink; damage to the bath tub; body wash bottle spray was stuck

the drier did not work and i had a lot of laundry to do after 2 weeks of travelling

we enjoyed the hot tub and pool area as well

the hotel,cleanliness,reception process great breakfast was good, no compliants,the hot tub and pool were

the breakfast needs more options

we had to leave our prior hotel because of safety issues and this hotel has parking lot security who actually

could have been better if there is a laundry bag in the room even just one.

nice hotel, safest area to stay in memphis, full breakfast, laundry machines, mini fridge, large shower, and

covienient, comfortable, quiet, handy laundry room, good breakfast choices.

and that fitness center and pool were not opened

over all hotel very nice the bar area clean bartender very pleasant

they had a starbucks bar as well as an incredible breakfast

parking could be better

third night we had to use towels out the gym

ample parking

i didn’t get up in time for breakfast

lobby , dirty laundry in sight of front desk dirty elevator room was dirty when i opened the door

the pool was closed and the parking lot wasn t as big

one of my kids had to sleep on the floor

parking needs additional spaces , a better selection for continental breakfast is much needed

loud kids playing in the indoor pool at 5:30 in the morning

arrival i was treated very politely giving directions to the gym the pool the ice machine in the laundry room

it only had 1 shower curtain, the bathtub stopped up, there were not enough towels and the laundry was closed

laundry was out of order and the refrigerator would freeze my food and drinks despite being set

laundry facility was currently out of order

they were helpful in letting me do my laundry, and my kids were able to swim while i got some much needed rest

location, pool & the breakfast was awesome!!

they could have had limited access and social distancing with the pools and weight room

little more variety at breakfast would be nice but it was very similar to every other hotels offering since

was very clean pet friendly and u really can't bring your pet i loved the location around all the spots to

these hotels are pet friendly (which is good) but the towels did have some pet hair stuck in them

front desk person, false advertising there is no kids board games or dvds etc as advertised on booking under

free parking, comfortable bed

a holiday we so happen had a whole family on the floor we was on and omg they were so loud they kids was

it had a great breakfast. room was clean. staff fruendly.

maybe need to get the traditional flat cart kind that have the bar across the top to hang luggage instead of

not enough pillows. no laundry detergent in vending machines.

laundry room

we were right next to the laundry room .. and we needed to do laundry

where get ice do laundry is very hot put sing up do not disturb they still know and it keeps coming off

one smelled like mildew, maybe bc it was close to the laundry room

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

no laundry facilities. solid food.

breakfast there is good and the bar has good food and drinks

staff also informed us that the pool and gym facilities closed at 10:00 pm which was the main reason we chose

location was convenient and the hotel offered a hotel shuttle.

breakfast meats. selections of teas. not pet friendly.

pool was closed.

the hotel was clean. there was plenty of parking and a decent location.

gym available

breakfast should extend to 10am.

wifi wasn t working the night we were there and we had to call in to confirm breakfast was

room was clean and well laid out, the bar was a nice surprise and we got to enjoy a peaceful night in

were uncomfortable, was told when we checked in there would be breakfast and a bar open that night

it and when i started to use it it just pressed black stains all onto one of my favorite shirts wifi was spotty

only drawback was we had to find towels from the gym for the pool

was too loud , we were next to the laundry room, doors being slammed , tub had rust in it, towels had a

the staff at front desk was unfriendly but the laundry lady went out of her way to welcome us

breakfast food could have been warmer

though construction going on in hotel and on road outside it was difficult to get in and out of parking lot

there was kids running around the halls and parking lot at 1&2am in the morning

laundry was free to use

free laundry (washer and dryer) for all guests.

large rooms, front desk man was very polite, and free laundry facilities.

having complementary laundry facilities was very convenient

there is free laundry and the breakfast was outstanding

in addition, i enjoyed that the property had a laundry room as well

if i was picky maybe pancakes for breakfast. but not bad all the way around!

the bed was lovely and soft and the breakfast was so good

the staff, decor, room, location, breakfast

was traveling with my 7 and 8-year-old kids

don't have laundry

came there with our kids expecting to swim in the pool but then found out upon arrival it was closed for the

i am used to paying extra for my pet but $75

kids loved the pool! good breakfast.

parking a little sparse.

various accommodation facilities, such as a dishwasher inside the room, business center, guest laundry, fitness

liked the kitchenette, hot breakfast, pool with towels and bbq patio, and laundry facility - just like home

pet friendly, staff was super nice. very clean, and a great park to walk to.

kitchen and breakfast was awesome. digital keys was a plus

parking and construction

the room i was assigned was next to the was next to the laundry room/ storage room and they were talking loud

cleanliness, laundry machine

where the lobby is and all night we heard nothing but noise and screaming by the elevators and kids running up

pet friendly.

the hotel was pet friendly which is not ideal if you have allergies

laundry facility was available with multiple machines

i like that they have a small kitchen in the room and laundry area

laundry- all the dryers were broke

kitchen counter was dated

kitchen

my second night, i went to the front desk to get towels, wash cloths, and coffee creamer since room service

pool was small & indoor. lots of kids in it mist of the day.

their pool & gym was closed. wish we could have entered

the breakfast was great, and dinner at the italian restaurant was fabulous!

the staff was very attentive. breakfast was excellent. room service was excellent, but pricey.

the lack of a room service also is a low point to me

room service: meals are delivered in to-go containers and plastic flatware and in a bag

to much chlorine in the pool

superior rooms and very good breakfast and bar area.

they tried to compensate by giving us passes to a local gym with a pool

kind of hard to get out of parking

not the hotels fault, but there were kids doing the knock on the door at all hours prank.

parking

is difficult to find the entrance to the parking lot when you drive from the highway

the way to pull in and out of the parking lot from poplar avenue is awkward

laundry room were dirty place was smelly in our shower had

there is no gym there and the laundry does not work there

great fitness center and reasonable laundry facility rates

clean up laundry room

i do wish the laundry service was working at the location i was at

i don't know if it was the laundry across the hall or what

i was also able to do my laundry in a very large, multiple machine laundry room

the check in part was easy . the staff was nice & friendly . they are pet friendly also .

maybe a few more options on the grab and go breakfast lol

dog park for my dog, full kitchen, pull out couch

also that the facility did have a coin laundry (one washer & one dryer) for hotel

the guest laundry facilities were not working

i didn t like they didn t have a coin machine in the laundry department.

wifi access

loud guest pool not nice staff at front not friendly spiders in room

staff was very polite, i appreciated the onsite laundry room.

pillows twice before placing them on beds, & please keep change for the laundry

breakfast didn't have bacon and the pool was closed

the breakfast was also very good

luxury upscale roomy feel & fabulous breakfast

the staff were very nice while breakfast was being served

very clean. breakfast was as expected. the man @ the front desk was very friendly.

breakfast

breakfast wasn't very good

the pool

everything. that you are pet friendly!!

the pool area is clean and pleasant with comfortable outdoor furniture

free breakfast luxury style room for the price. quiet

plus the added security patrolling the parking out my at ease

great pool area. excellent breakfast, and extremely nice employees.

breakfast was pretty good as well

the breakfast was just okay could hv been slightly better.

breakfast was great and the hotel itself was great

everything was amazing, the only thing that was disappointing was breakfast.

the breakfast was great every morning and they have the friendliest staff

the laundry is coin operated, but there is no change machine

laundry mat on the premises

they had a coin-operated laundry, just upstairs from our room, so we were able to wash our clothes from the

dirty, filthy laundry facility, bad breakfast

i liked the convenience of the laundry room

pool was covered and had not been opened this year

pool was nice

the rude staff, the filthy parking lot

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

secure parking area and such a nice stop after a long days drive

the neighborhood is rough area, but car was safe in gated parking lot

seating and kitchen area closed up

great breakfast options in the morning

picked this hotel because they said (online & when i called to confirm) that they had an ev charge

no hassle pet policy is why i always try to find a motel 6

not enough parking

the location was central to a lot, parking was good, reasonable quiet, bed was large and comfy.

good parking quiet handy in and out

it was pet friendly

booked a king smoking room for 2 nights and my total was 210

arrival i was informed that i did not want a smoking room, to which there were only smoking rooms available

but we reserve smoking and had to be moved to non smoking but nicer

it was smoking

the nasty smoke smell in my non smoking hotel room

the in and outdoor pools, jacuzzi, gym and laundry were terrific amenities--clean, well kept, convenient,

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had

and having a laundry room was a plus

the pool is decent and they have good laundry facilities

no soap available in the laundry

no laundry, no housekeepers

not enough parking

hot breakfast and very loud guest inside and outside in the parking lot loud music it's spring break u need a

the breakfast looked good, although we didn't have time to eat

beds and free breakfast in the morning

laundry facilities supposedly broken, place smelled like a weed factory the first couple days, the

the bed was very comfortable i had to get a late check out because it was very comfortable

has kitchen facilities.

noisy (window towards the parking/entry and neibours upstairs very loud), also we have asked for a

i love that it has a full kitchen

at 1st they said no because their laundry was closed ,but when i explained the stains they gave me a new one

it appears that they are upgrading ac s and laundry machines and that the hotel may have recently been revamped

the big potholes everywhere in the parking lot

the pool was closed

pool was full of algae and mold.

very nasty asked for extra bedding because the sheets&covers was nasty they didn t have any laundry done

was operational, assistance required (beating up/on machine to release stuck quarters) to get laundry started

laundry was cheap to use, and had big machines

the parking.

the first off it not a kitchenette, its a kitchen

the guest laundry room was a mess

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

the swimming pool ready for use

food in fridge from previous guest swimming pool had geese and geese droppings in water

manager used handicap parking

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced

i don't like the room too close to the laundry room and smell the dryer

something (sheets laundry?) caused a rash.

we wanted to wash laundry but the hotel could not provide us change

i think that if the company doesn t have sufficient parking that it shouldn t commit to such large parties

more handicap parking needed

breakfast bar was excellent from the variety, appearance, and taste

the pool

guest laundry was out of service even though i was assured at check-in it was in working order

the laundry room facilities didn't work i spend my money for nothing

everything was perfect. clean, comfortable, very friendly staff, awesome breakfast.

the outdoor swimming pool was not working

outside pool, not enough parking lot lights

not alot for breakfast, no laundry

no laundry facility

patrons hung wet laundry on stairway railings.

that they didn t have a laundry room

large potholes in parking

clean and spotless, extremely comfortable beds, lush bathroom with good water pressure, great breakfast assortment

clean rooms, delicious food, nice gym. tyanla is always a gem.

great staff and facilities. breakfast was superb!

very clean and quiet. breakfast was great! the staff was very friendly.

very nice very clean very spacious room good breakfast with lots of options

the breakfast was delicious

the ladies cooking breakfast made a point of visiting with my kids

it would have been easier to park in the front and take luggage up elevator rather than parking on the end

it would have been nice if the complimentary breakfast didn't end at 9:30am'.

the breakfast was weak.

event if listed in the available features there was no laundry service available

the wifi worked and was adequate

breakfast and gym

recommended as a place with young kids

the carpet was damp

close to the city, free parking

the entire night because of guests yelling and talking loud outside, revving cars outside in the parking lot

the room was a smoking room which i did request

non smoking room with burn marks on the sheets and counters

the location was good for parking and close to the bus stop to get into town

room was comfy the laundry super usefull the people at the front desk was perfects good location and a quiet

laundry facility across the road to do our washing, clean facilities and accessible by public

also had drink machines and a laundry

good location from downtown. laundry just across the street

they had a laundry room that didn t even work, the ice machine didn t work nor did the drink

the laundry facility was a joke

the air conditioning did not work as well as the guest laundry room

comfortable and clean nice laundry mat plenty of parking close to everything food shopping etc

later that evening we requesting towels for our room and was told laundry is gone for the day, i have no

the laundry was obviously not changed from previous guests as there were pubic hairs on the beds in

guess laundry wasn't operative and staff suggested to use the homewood hotel but their laundry was down

close to where i needed to be. indoor room entrances. free breakfast,coffee!

no shuttle service to the golf event this year like last year

no shuttle to airport

breakfast staff and food area clean and well stocked

location was super and the gentleman i spoke with over the phone to inquire about early check in was very nice

my husband and i were very itchy when we tried to lay on the sheets, and the wifi didn't work during our entire

to change rooms due to the fact that the couch had pet hairs for which my husband is allergic to, however the

breakfast was very good

truck empty dumpsters @5:30 am, kids playing basketball early morning, train blowing horn 6:30 am, no ability

paying for laundry! one of my main reasons for choosing this location.

i was roomed by the pool area which wasn t an issue other than kids running in and out until the pool closed

lady who handles breakfast was rude to my kids and wife

clean , front desk staff nice and efficient. good parking available.

electrical cord dangling in and out the pool,the spa or hot was out of order

they may want to figure out a new way of doing laundry or order enough linens to go around

room service is limited at late night hours

clean, comfortable, nice pool and bar area

bar area was nice and breakfast was good but a little pricey for what was offered

they even had an omelete bar which is not something you see very often

i didn't have a trash can in the room nor laundry bag

they desperately need to upgrade guest laundry facilities.

there are guest laundry machines available (it was free)

the microwave was in laundry room area

the gym had lot of equipment but half of it didn't really work

parking could've been better

i booked 3 rooms and they only had 2 available, pool was closed, no room service

large room with dishes, appliances and free internet. nice fitness room.

room was under the rooftop bar so at closing, we could clearly hear the chairs moving around above us for a few

the area there is very crowded, so parking can be an issue at times.

would have liked the option of coffee in the room since i slept through breakfast and also potential room service

parking could have been less confusing.

great prices there but kind of dim but to be expected with a more bar setting

our room 226, shared a wall with the industrial laundry center

us in room next to laundry

everything; clean, convenience of shuttle bus into downtown. facilities within the hotel.

i liked the in door patio it was nice for the kids to play on and safe.

we also ordered room service for dinner

we liked having a laundry available and the shuttle to travel around memphis.

laundromat did not have adequate signage about cost and use of laundry

easy walk to beale st and self service laundry facilities.

breakfast was just sausage and scamballed egg, good guest laundry but reception repeatedly had no quarters which

self laundry

the gym didn t have a lot of equipment but it was decent and clean

everything about the hotel from the decor to the bar and the staff even valet was amazing.

i especially loved that they had a place for the kids to hang out and play games

we couldn t explore the city cause of the weather but my teen girls love the top golf room, gym and board

bar and recluse s very early we had to go to huey s which was fine but if your facilities had

quieter air conditioning. no on site laundry facilities

we would have liked a laundry there.

lack of guest laundry

i did enjoy using the laundry room at the weekend when laundry service was not available

a guest laundry would be good.

courteous, nice, attentive employees and the free laundry facilities :)

kids were in the hot tub splashing like a pool and the fire pit didn t work

nice front desk and bar personel and location

spinach salad in the bar - and enjoyed the free refills of coffee