i had to take her to a laundry mutt to clean her off after we left

convenient location, laundry facilities

hot breakfast was very nice as well

we got the suite which was nice to have the extra room and kitchen

there was absolutely no utensils or cookware in the kitchen

there was no detergents at counter to purchase for the laundry room had to wait for store to open on the

the bathroom had lots of mismatched unfinished paint it was loud next to the laundry/

because i wasn't going back up and i was unable to use my digital key to get any ice from the laundry area

property is set back from a main road so you don t hear traffic and parking is easy and plentiful

wasn t offered my hilton honors perks and felt over charged for my pet even though i am a hilton honors member

everything. i enjoyed the pool and jacuzzi especially

hot tub was foaming and the pool water was not clear, and there was an oder that prevented me from using either

was hoping exercise room would be a bit larger as well as the pool.

the hot tub and pool area was clean as well

location, car parking

paying for laundry! one of my main reasons for choosing this location.

i was roomed by the pool area which wasn t an issue other than kids running in and out until the pool closed

the parking lot is not only hard but confusing.

lady who handles breakfast was rude to my kids and wife

loud guests, kids running and jumping. pool was nasty. by a train track.

nice breakfast on stoneware

the location was easy to locate. plenty parking.

big rooms, kitchen, appliances to cook, heated pool, jacuzzi

breakfast was good with nice assortment of food

pool was closed the whole time we were there

i felt safe and had option to wash my laundry

able to throw a load of laundry in, travel with my animals during our move from michigan to teneessse and close

there was no coin dispensing machine at the laundry or reception and so had to wait for almost half a day for

else was very nice except uncomfortable sofa bed, and we couldn t find any guest laundry

uncomfy sofa bed, no guest laundry

guess laundry wasn't operative and staff suggested to use the homewood hotel but their laundry was down

i enjoyed the breakfast, pool, the room i chose.

we did not use or inspect the pool area

i like the location. i also liked the parking.

a robbery occurred overnight with two guest s vehicles in the hotel parking lot broken into by having their

the laundry was obviously not changed from previous guests as there were pubic hairs on the beds in

the air conditioning did not work as well as the guest laundry room

comfortable and clean nice laundry mat plenty of parking close to everything food shopping etc

later that evening we requesting towels for our room and was told laundry is gone for the day, i have no

the laundry facility was a joke

i booked 3 rooms and they only had 2 available, pool was closed, no room service

large room with dishes, appliances and free internet. nice fitness room.

parking could've been better

didn't like that trash/laundry bags was not supplied, since housekeeping wasn't servicing rooms that was staying

the washing and dryer machines were out of service therefore had to travel out to get our laundry done

i asked front desk how did the laundry facilities work

room breakfast location bar menu

the pool was broken

modern decor and recently renovated; very convenient location; good free breakfast; great value for the

i didn't like that my kids weren't able to connect their game to the tv.

our kids had to leave their food

i didn't like that my kids weren't able to connect their game to the tv.

however, the staff working the breakfast and kitchen area was very rude and unprofessional

the ice machine and laundry area are behind a door, which minimizes noise

the only thing i found wrong is the wifi connection when try to hook up to my xbox

the pool was little dirty/cloudy. it seemed like it hasn't been cleaned in a bit.

gated parking, cleanliness, great room

gym had no water bottles or cups or wipes yuk i asked for late checkout - great

everything was amazing, the only thing that was disappointing was breakfast.

breakfast was pretty good as well

breakfast was mediocre

breakfast was great and the hotel itself was great

was amazing from location to room to staff and breakfast was a bonus

liked the kitchenette, hot breakfast, pool with towels and bbq patio, and laundry facility - just like home

various accommodation facilities, such as a dishwasher inside the room, business center, guest laundry, fitness

exceptional breakfast. very comfortable bed. helpful and friendly staff.

full kitchen with appliances and dishes

parking and when i got check in nobody gave me any information on where stuff was, time for

details taken care of, all inclusive , parking and breakfast and good gym and pool

breakfast area was spotless!

was rude, not all, a few front desk and the kitchen, were billed a pet fee after the fact, reservation never

it was pet friendly, so we could bring our dog

love the location, and breakfast was great

was too loud , we were next to the laundry room, doors being slammed , tub had rust in it, towels had a

the staff at front desk was unfriendly but the laundry lady went out of her way to welcome us

the spa tub

inside pool

room smelled stale. leaky toilet. needs updating. curtains did not block the parking lot lights.

close to where i needed to be. easy to get into and out of parking lot and onto highway

pool is temp regulated which is nice

some issues with breakfast but when addressed they addressed it immediately

did like that they had a pool, but i wish the pool was a little deeper

great free breakfast

my son was having eye surgery, and we needed an early check in

room upon initial arrival smelled like a gym

also kids soccer being loud very late at night

also the pool was being worked on so my kids didn't get to enjoy that

peaceful kids enjoyed the pool

the guest laundry room was a mess

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

nice, big outdoor pool

clean, comfy, located in a business district, felt safe, perfect for traveling with kids or solo

clean, comfy, located in a business district, felt safe, perfect for traveling with kids or solo

was operational, assistance required (beating up/on machine to release stuck quarters) to get laundry started

very nasty asked for extra bedding because the sheets&covers was nasty they didn t have any laundry done

laundry was cheap to use, and had big machines

wifi wasn't working

the kitchenette

there are no signs that the laundry room are on the fourth floor as well

laundry facilities were not functioning

such as a microwave in the rooms, clocks , places to hang wet towels, cleaner bags for laundry

wifi: to say it is unreliable is being kind

beds were great. front desk was great. breakfast was fantastic.

i was also able to do my laundry in a very large, multiple machine laundry room

i don't know if it was the laundry across the hall or what

i expected more but, attest i had something for breakfast

lots of parking quiet even though on a major

didn't like that it said a full kitchen when it only had a stove

i love you have an iron, ironing board, and decent priced laundry machines

i did not partake in breakfast. all other amenities were excellent!

pool was very clean and comfortable too and open until 10 pm

wifi

the pool

laundry- all the dryers were broke

i like that they have a small kitchen in the room and laundry area

laundry facility was available with multiple machines

loved being near rear parking with a corner view and on the 1st floor

we had our dog with us so finding a place that takes pets is hard

laundry cost money

the decoration is beautiful i love the coffee and tea the hotel offered also has late check out at 12pm and

outdoor pool

wifi did not work properly had to use hotspot

room, pool, breakfast were all great. thanks

laundry facilities supposedly broken, place smelled like a weed factory the first couple days, the

cc machines were down, i had to wait an hour while they tried to get it fixed to take my pet deposit

there is literally a new extended stay america less than a mile away with private security in the parking lot

hanging out in parking lot staring and cat-calling women

the greatest area but it's the cheapest price especially since there's a full size kitchen

great fitness center and reasonable laundry facility rates

clean up laundry room

there is no gym there and the laundry does not work there

laundry room were dirty place was smelly in our shower had

i do wish the laundry service was working at the location i was at

the great nourishing and healthy breakfast

my kids was sleep and i didn t tell him to come in

breakfast was sufficient and location is good.

everything breakfast could have been better couldn't enjoy bc the person that was there at desk was so sick

didn't enjoy breakfast bc the desk help was sick and coughing very bad

the indoor pool area wasn t open

ambience, cleanliness and parking access.

issues this is the 2 time ud83dude43, they never resolve that , i told them , there is no wifi at the tv and

tv wasn t working and no wifi

parking is horrible

in addition, i enjoyed that the property had a laundry room as well

breakfast was ok. we like to buy breakfast food to have in the room.

we booked the hotel specifically because a pool is listed on the website

the breakfast was great!

room itself is comfortable and the kitchen area as well, did not like the shower, one day, had to let it run

the kids ran around ( which i understand kids can be

we have four kids so finding one room that can accommodate all 6 of us will always be at the top of my list

the pool was open for the kids

kids n the pool all day

the kids ran around ( which i understand kids can be

i had to keep leaving to find something to do with my kids cause we couldn t get in the room

toaster at breakfast needs work.

room had everything we needed. very good breakfast.

thing i didn't like was that the blinds did not shut all the way and the lights from the parking lot shined

2 nights was a nightmare i could not sleep at all after a 19hr drive from new york there was kids running up in

breakfast

the free breakfast is not good

breakfast wasn't very good

breakfast. biscuits was too hard to bite. had 8 inch waffles and 3 inch plates.

the staff were very nice while breakfast was being served

pillows twice before placing them on beds, & please keep change for the laundry

staff was very polite, i appreciated the onsite laundry room.

the breakfast and the staff was friendly an helpful.

great gym and pool area

friendly staff, location, cleaninness, breakfast

the drier did not work and i had a lot of laundry to do after 2 weeks of travelling

was very clean inside and out the staff was extremely nice the parking lot is lit at night and the hotel is

really sure how to get the free breakfast as i had a pet i could not leave alone in room or bring into dining

our room was clean and the breakfast was nice

better breakfast!

also that the facility did have a coin laundry (one washer & one dryer) for hotel

the guest laundry facilities were not working

i didn t like they didn t have a coin machine in the laundry department.

the pool wasn't open the day we checked in

and the pool was not open although the pool at the hotel next door was

the amenities, the indoor pool (it wasn't as warm as we hoped, but it was comfortable enough to enjoy)

parking lot was very confusing

$75 pet fee is ridiculous. blinds were broken.

$75 pet fee for one night

breakfast good and location great

could have been better if there is a laundry bag in the room even just one.

covienient, comfortable, quiet, handy laundry room, good breakfast choices.

nice hotel, safest area to stay in memphis, full breakfast, laundry machines, mini fridge, large shower, and

cameron did do his very best to get our rooms as close as he could and gave us breakfast vouchers

com stated this property had free breakfast, or that the breakfast bar was included in our room fee

out of order; laundry out of order

didn't much care for the breakfast, particularly the microwaved scrambled egg discs

did not get breakfast left everyday at 5 am

parking was terrible horrible. . lots of utility trucks taking up 4+ spots

just wish that the market were open & that the gym had free weights & funcuoning machines, but i understand that

area, well lite parking lot

great breakfast and nice bar

breakfast was great! friendly informative staff

only stayed one night. bar was exceptional.

the rooms could use a full body mirror and breakfast could be until 10/10:30am

i also did not like the fact you had to pay for laundry

also, laundry facilities made things much easier

it's nestled back off the road and it has always been clean and smelling like fresh laundry in the dryer

the breakfast waffles batter

parking

need to reopen laundry and offer back regular breakfast items covid options improving

guest laundry was out of service

ve been told at check in that we couldn t use the laundry facility

the afternoon indian female desk clerk was always rude and sarcastic i ask for quarters too do laundry

unsupervised kids made swimming in pool hazardous

lobby , dirty laundry in sight of front desk dirty elevator room was dirty when i opened the door

loud kids playing in the indoor pool at 5:30 in the morning

more parking spaces needed

parking needs additional spaces , a better selection for continental breakfast is much needed

the breakfast was nice with coffee, juice, bagels and cereal

room includes kitchenette and there is also a full laundry for personal use

didn't have an ice machine and they didn't have a quarter machine in the laundry area

extended stay for the on sight laundry, stove and fill size fridge

laundry room looked dusty and the carpet throughout the first and second floor was dirty with

i asked about a blanket and i was told that they were doing laundry

staff service & helpfulness, laundry availability, comfort, cleanliness were excellent.

no microwave in the room and no laundry facilities available

only complaint is i wish they had laundry facilities

i noticed parking lot car patrol during the night

my kids really wanted to swim, but it was too cold

not the hotels fault, but there were kids doing the knock on the door at all hours prank.

breakfast was scant, pool didn't open before i needed to leave each morning.

have booked this hotel if breakfast was not included as it is something that makes traveling with kids a bit

freeway and come back to it again housekeeping never came but this covid era so to be expected pool and restaurant

could have been a microwave in the room; an indoor pool would be nice

not enough pillows. no laundry detergent in vending machines.

to eat and they have a washer & dryer for guest use on-site as well should you need to do any laundry

one smelled like mildew, maybe bc it was close to the laundry room

where get ice do laundry is very hot put sing up do not disturb they still know and it keeps coming off

we were right next to the laundry room .. and we needed to do laundry

laundry was free to use

free laundry (washer and dryer) for all guests.

free laundry facilities are an added bonus

having complementary laundry facilities was very convenient

laundry facilities were convenient and well-maintained

cleanliness, laundry machine

the room i was assigned was next to the was next to the laundry room/ storage room and they were talking loud

pets-$50 fee not mentioned on site

my kids loved the elevator, pool

when we awoke, we could take in the scenery and the beautiful pool

no pool

staff was very professional and friendly from front desk, cleaning staff to breakfast personnel

super amazing fried chicken place in the same parking lot

breakfast staff was friendly and there was a decent variety of food for breakfast that tasted good

only thing that could be different is better access to the building from the north side parking however this

the breakfast bar and service!!!! the food is delicious!!!!!

wish they had room service for food instead of just the restaurant

indoor pool and hot tub and the hrs that it was open

we loved the indoor pool and breakfast

room service orders are messed up, food is unbearable

fact you have to take your dirty or used laundry to the front desk in order to get clean laundry

the laundry area was dirty and only 2 of 4 washers and dryer s were working ud83dude22

nice free laundry facilities

free laundry center

pet fee is not posted on booking

gym was well equipped and just as clean and immaculate as the rooms

need a little better variety for breakfast.

very clean and quiet. friendly staff and excellent breakfast

breakfast was great

nicely updated. clean and comfortable. fantastic breakfast. good location.

is no on site laundry, but there is a flying j across the street which is a close enough walk to do laundry

cable didn t work wifi was super slow the indoor pool was ice cold the hot tub didn t work properly only

super nice (and clean) pool and hot tub area.

breakfast could have been a little more appealing.

breakfast buffet and area left a lot to be desired rooms and halls had a musty smell

did not just come up the shower rod was broke went to check out the housekeeping lady was doing laundry and

staff not friendly or helpful. unexpected $100 cash deposit to have pet

i like everything about the property but breakfast was slow

second - returned to room after day's work (two night stay) - no room service had been performed

the location was great and the parking had good

love the location it's close to the knight transportation parking

limited parking and some of the guest didn't abide by the policy's of the hotel.

lot of parking places

the parking lot to the room everything was clean and easy to navigate

family and i originally booked a double queen room with a kitchenette

it had a nice kitchen area

the parking is great and the outside is just beautiful

don't have laundry

bed i slept in was rock hard and the couch bed my kids slept on wasn t much better but the room was clean and

free breakfast was good.a lot of variety. room was clean and staff very nice.

the pool, gym and breakfast were all very nice

in the bathroom and a shelf and then some extra storage above the hanging rack , bed comfy ,the pet area was

laundry on 3 rd floor

difficult to keep lights from parking lot from shining in even with drapes closed

due to the construction, it had very little parking

pool was nasty trash all in it, the bathtub was rusty and the curtain wasn't long enough flooded

it was clean, the beds were comfortable, and the breakfast was good.

cheap, very rough; thin-hard toilet paper; absolutely no extras (bottle water, blankets, plastic laundry bag,

great room, plenty of space, great tv channels, laundry, restaurants so close, kitchen, & staff is so friendly

laundry facility needs upgrade

the laundry was not functional

them to have changed my dirty towels out because i know hotels want to save on water use or doing laundry but

! everything!!!!the pool! the breakfast

pool was open in the morning

the breakfast area was kept spotless and replenished

kids were running the halls before 8am, yelling and slamming doors

entrance was nice to walk into, the staff was very friendly, the parking was a lil tight but overall the property

the location was good, around lots of places/food. gated parking.

car alarm going off in parking lot

i liked they had close access to handicapped parking

how early the pool closed

had holes, sketchy, no elevator, was a no smoking room smelled like someone had been smoking

there was an overwhelming stench that reminded me of a 14 year old boys laundry hamper and my window would not

staff were very helpful and let us use their laundry equipment to clean our clothes because the guest laundry

unreachable throughout the entire stay and after, the key would get shut off sporadically, the laundry was broken

no wifi or it didn't work

the wifi was horribly slow and kept disconnecting

and breakfast was enjoyable

parking lot, staff, food etc all horrible

location, parking area, room, lemon infused water, staff pool and breakfast

parking lot could use a little more work, just because it s the first thing you see but we don

stayed there to enjoy the pool during vacation

they have good customer service if they have the ability they will award you with late check out

the hotel looks to be extremely unsafe with people lurking in the parking lot, the entire hotel reeks of

but the there was no pool as stated on website, the wifi was very week we could not connect our computers

the wifi did not work at all

the breakfast area was fully stocked, roomy and clean. the staff was very friendly and helpful.

arrival i was informed that i did not want a smoking room, to which there were only smoking rooms available

booked a king smoking room for 2 nights and my total was 210

but we reserve smoking and had to be moved to non smoking but nicer

the nasty smoke smell in my non smoking hotel room

breakfast was awful. the room was non smoking but 100% smelled of smoke.

also the continental breakfast was a bit disappointed

website said they offer breakfast and they do not

room was very spacious and clean the site was very quiet and there was good wifi for me to do my online

continental breakfast was disappointing.

the breakfast wasnt good

not a breakfast person

the room was very comfortable and the breakfast was pretty good as well, and also the gym had some good equipment

suite with kitchen was okay

didn t like the breakfast hostess

they had to close the pool down, but they offer the hilton suites but it was great

love that you have a kitchen with everything you need. staff is very nice as well.

parking area could be better.

pet fee was little high $

comfortable bed, chair, bathroom had great water pressure, we liked having a full kitchen

arriving the parking felt unsafe - the area was not well lit and people on the corner standing around

washer in laundry center is broke

the hot tub and laundry facilities where out of order

the fa utility was very clean and the room was spacious. they also had guest laundry available.

wifi only worked in certain areas of the room

breakfast was fine, good location

wish the laundry room was operational and soda machine fixed

the onsite laundry facility was out of order

laundry machines took money and didn't return

just didn't look clean at all and unsafe for my kids

the wifi is great, the location is great!

available ice machine, pool closed, no kitchenette, needs stickies in the tub

wifi didn?t work

flooring in the rooms, easy access to freeway, pool was open and clean, staff was

non smoking room when i booked a smoking room.

room stunk of old cigarettes and it was a non-smoking room

wifi and laundry available

the laundry room was really disgusting

garbage can be emptyed more often and laundry collected daily

he never offered me the in house laundry services that they offer either, he inconvenienced me in every way

free breakfast was good, kids loved the indoor pool, and the location was convenient and close to many

the laundry facilities were broken, no breakfast because it was under construction and the hotel

the sheets wasn't changed, no breakfast, the pool area was out of order

no continental breakfast, doors broke and property cluttered

said indoor pool and breakfast buffet, but pool was closed and there was no breakfast at all

was no breakfast available and the gym and pool were closed all because of covid

hotel itself is nice, the pool is lovely, and there are many restaurants near so just in case you thinking about

wasn t to much to eat for breakfast i don t like waffles and there was no milk this was around 8am not to much

they say they have excellent wifi but the tv literally would only receive 2 channels

breakfast and pool was open. thank you!

breakfast is out early and had plenty of options

the drink machine is 2$ the dryer in the laundry doesn t work, hasn t for a while

not very knowledgeable about the facilities they offered such as laundry

customer service, rooms, laundry

laundry room

bused laundry place there clothes didn't spin out so i had to wring out best i could and took long time

no laundry facilities. solid food.

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

no free breakfast and the gym is pretty small

oh and they have a shuttle service too

the wifi never did work even when asking for help at the front desk

also, having a gated parking lot is a huge plus for memphis

pet price was an additional $35

pool

the service the pool also the breakfast was excellent the rooms are clean bed are comfortable

the breakfast was really good

very clean and quiet. breakfast was great! the staff was very friendly.

sausage gravy and biscuits weren't served for breakfast every day of our stay.

clean and spotless, extremely comfortable beds, lush bathroom with good water pressure, great breakfast assortment

very clean. kind staff. excellent breakfast.

good variety of breakfast foods

the pool is decent and they have good laundry facilities

the in and outdoor pools, jacuzzi, gym and laundry were terrific amenities--clean, well kept, convenient,

no soap available in the laundry

and having a laundry room was a plus

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had

the pool was nice

excellent shower, comfortable beds, fabulous breakfast offerings (much better than other fairfield inn s

clean, comfortable, quiet, excellent staf, very good breakfast

the location felt safe and had security making rounds in the parking lot

the staff was helpful and the breakfast was

no laundry, no housekeepers

hotel put me a room where about me was 5 kids that stay up all night manager was aware of this so i couldn't

the beds were comfortable, easy parking, the hotel was quiet

the continental breakfast was great

night noise from the breakfast area and the pool area as there was no one to enforce any kind of quiet time

it appears that they are upgrading ac s and laundry machines and that the hotel may have recently been revamped

at 1st they said no because their laundry was closed ,but when i explained the stains they gave me a new one

there was trash in the parking lot

said it had a pool but when we checked in it had a tarp over it so i was very upset about that cause it should

no breakfast option

outside swimming pool

great location, clean room, pet friendly!

the breakfast was also delicious and had a lot of options

the breakfast was great

the cost of the room, i would have liked to seen a little more variety in the breakfast food

extra laundry room. that's it

wifi and laundry room!

didn't get wifi to work in our room on 3 rd floor.

enough parking spaces

pet friendly