it would have been easier to park in the front and take luggage up elevator rather than parking on the end

room, excellent breakfast buffet, clean room especially the bathroom

clean, comfortable, quiet, excellent staf, very good breakfast

it would have been nice if the complimentary breakfast didn't end at 9:30am'.

breakfast was good like waffles,fruit .

the room was clean, and the breakfast was fresh and hot

sausage gravy and biscuits weren't served for breakfast every day of our stay.

very clean and quiet. breakfast was great! the staff was very friendly.

pool was out of order, the tv didn't work and the commode seat was coming off

good variety of breakfast foods

not enough pillows. no laundry detergent in vending machines.

we were right next to the laundry room .. and we needed to do laundry

laundry room

where get ice do laundry is very hot put sing up do not disturb they still know and it keeps coming off

to eat and they have a washer & dryer for guest use on-site as well should you need to do any laundry

bar type sink was in separate area and used as bathroom sink

my kids enjoyed the breakfast

was not enough handicap parking in front of hotel. other than that all good.

parking lot congested not enough staff the desk clerk was filling too many roles but she was very

free hot breakfast was exceptional and coffee always available

the pool wasn't open

$75 pet fee is ridiculous. blinds were broken.

location, pool & the breakfast was awesome!!

parking lot was very confusing

kitchen in room, besides stove top which u can get a griddle from the front free of charge

lobby , dirty laundry in sight of front desk dirty elevator room was dirty when i opened the door

the pool was closed and the parking lot wasn t as big

the pool, gym, and restrooms were closed due to covid

pool was open and the kids were happy

it s was clean everyone friendly and helpful. my grandsons loved the pool

location is close to the interstate. has a bar & bistro cafe.

i didn’t get up in time for breakfast

third night we had to use towels out the gym

thing we missed was the bar

the hosts at the bistro and bar were great as well

nice hotel, safest area to stay in memphis, full breakfast, laundry machines, mini fridge, large shower, and

covienient, comfortable, quiet, handy laundry room, good breakfast choices.

could have been better if there is a laundry bag in the room even just one.

t like the breakfast options but i understood that because of covid-19 they couldn t have the kitchen or

com stated this property had free breakfast, or that the breakfast bar was included in our room fee

the drier did not work and i had a lot of laundry to do after 2 weeks of travelling

room next to gym. noise at night. had to ask to keep it down.

monitor the pool better. i know you can't supply lif guards. just make sure their supervised.

i also like that there was security driving through the parking lot during the night watching out for our

was very clean inside and out the staff was extremely nice the parking lot is lit at night and the hotel is

need to reopen laundry and offer back regular breakfast items covid options improving

ve been told at check in that we couldn t use the laundry facility

guest laundry was out of service

the afternoon indian female desk clerk was always rude and sarcastic i ask for quarters too do laundry

the indoor pool was opened (required 45 minute time slots with 6 people maximum) which was perfect time for my

convenient location, laundry facilities

i had to take her to a laundry mutt to clean her off after we left

hot breakfast was very nice as well

breakfast

breakfast was not so great, even for continental.

because i wasn't going back up and i was unable to use my digital key to get any ice from the laundry area

the bathroom had lots of mismatched unfinished paint it was loud next to the laundry/

there was no detergents at counter to purchase for the laundry room had to wait for store to open on the

great location. clean, comfortable room. wonderful staff. kitchen staff went above

wifi

laundry cost money

breakfast was good each day

rooms was clean and parking was good l

breakfast was good. dining room is nice

was ok. parking available and close to restaurants and shops.

no microwave in the room and no laundry facilities available

only complaint is i wish they had laundry facilities

staff service & helpfulness, laundry availability, comfort, cleanliness were excellent.

easy to get to, close to ev charger

the water was brown, we couldn't bathe our kids because it looked like lake water .

out of order; laundry out of order

did not get breakfast left everyday at 5 am

the wifi was pretty poor. and there wasn t much parking. but i m really nitpicking.

the staff the room the breakfast and pool and in and outside 10/10

the bed was really comfortable and they allowed an early check in

it's nestled back off the road and it has always been clean and smelling like fresh laundry in the dryer

also, laundry facilities made things much easier

i also did not like the fact you had to pay for laundry

there was a light in ikea parking lot that was flashing in the window

was pet friendly and boy you could smell it

no laundry on 1st floor

the layout was perfect the staff was amazing it had an laundry facility which i loved

dirty laundry under the bed

couldn t get into the vending or laundry, went down to the desk 3 times to have them correct it

laundry room looked dusty and the carpet throughout the first and second floor was dirty with

pool was inoperative

nice pool area, white bedding is good,

parking lot was super full.

tv wasn t working and no wifi

having breakfast and a bar within the hotel. very convenient

breakfast was sufficient and location is good.

breakfast was only mediocre

everything breakfast could have been better couldn't enjoy bc the person that was there at desk was so sick

i liked that the property was new. it was clean and it came with a small kitchen.

my kids was sleep and i didn t tell him to come in

the room was nicely furnished-linens very nice. the complementary breakfast was superlative.

only problem, if a problem was getting into and out of parking lot

room was very clean, staff super friendly,bed was comfortable,parking ample & safe locat

breakfast was good with nice assortment of food

my husband and i were very itchy when we tried to lay on the sheets, and the wifi didn't work during our entire

paying for laundry! one of my main reasons for choosing this location.

the breakfast and indoor pool

free breakfast whcih was really good,free internet, parking

the breakfast was put together well

lady who handles breakfast was rude to my kids and wife

location, car parking

excellent lighting in the parking lot and visible security patrols. staff was pleasant.

pool shut down and my room toilet was mess up in the inside but still flushable and work

was hoping exercise room would be a bit larger as well as the pool.

hot tub was foaming and the pool water was not clear, and there was an oder that prevented me from using either

liked the kitchenette, hot breakfast, pool with towels and bbq patio, and laundry facility - just like home

various accommodation facilities, such as a dishwasher inside the room, business center, guest laundry, fitness

our kitchen was stocked with everything we needed

the pool, breakfast, the location, the staff and the cleanliness of the room

pet friendly and a nice clean 0lace to stay

the hotel was clean. there was plenty of parking and a decent location.

pool was closed due to covid. wish would of said that upon booking online

very clean. close to doctor s office. breakfast excellent. safe area

gym was 3 machines in a tiny room, pool was very small

due to covd no pool or hot breakfast

the staff at front desk was unfriendly but the laundry lady went out of her way to welcome us

was too loud , we were next to the laundry room, doors being slammed , tub had rust in it, towels had a

beds and spa tub

we stayed as a family traveling, the kids enjoyed the breakfast.

floor in room was uneven. spa tub didn't look usable and damaged.

wifi is horrible!!

the whole point of me booking the room was for my kids to swim an then have breakfast the next morning

hotel pool was warm, staff was very nice

construction going on- parking lot was a little hard to navigate due to construction things in parking

room upon initial arrival smelled like a gym

there was no coin dispensing machine at the laundry or reception and so had to wait for almost half a day for

if you need to do the laundry you need to put 0

able to throw a load of laundry in, travel with my animals during our move from michigan to teneessse and close

else was very nice except uncomfortable sofa bed, and we couldn t find any guest laundry

uncomfy sofa bed, no guest laundry

breakfast was mediocre

the breakfast was just okay could hv been slightly better.

was amazing from location to room to staff and breakfast was a bonus

breakfast was pretty good as well

everything was amazing, the only thing that was disappointing was breakfast.

details taken care of, all inclusive , parking and breakfast and good gym and

clean room and breakfast area, great complimentary breakfast, well kept swimming pool, plenty of parking, friendly

details taken care of, all inclusive , parking and breakfast and good gym and pool

the location of the bed the overlooked the parking lot it was wonderful.

i needed a place to house my pet and i for the night, and everything worked out fine

fact you have to take your dirty or used laundry to the front desk in order to get clean laundry

nice free laundry facilities

free laundry center

the laundry area was dirty and only 2 of 4 washers and dryer s were working ud83dude22

location pet policy

breakfast was great

need a little better variety for breakfast.

breakfast was great, good options and good coffee

i liked everything it was clean , comfortable and had a nice breakfast

nicely updated. clean and comfortable. fantastic breakfast. good location.

guess laundry wasn't operative and staff suggested to use the homewood hotel but their laundry was down

a robbery occurred overnight with two guest s vehicles in the hotel parking lot broken into by having their

the night clerk went above and beyond and i loved the breakfast

the pool wasn t open and no breakfast due to covid 19.

room was next to fitness center and the tv was very loud and kept me up

the laundry was obviously not changed from previous guests as there were pubic hairs on the beds in

the air conditioning did not work as well as the guest laundry room

comfortable and clean nice laundry mat plenty of parking close to everything food shopping etc

later that evening we requesting towels for our room and was told laundry is gone for the day, i have no

the laundry facility was a joke

parking could've been better

i booked 3 rooms and they only had 2 available, pool was closed, no room service

large room with dishes, appliances and free internet. nice fitness room.

staff were friendly and accommodating. the pool was great. the room was a good size

had holes, sketchy, no elevator, was a no smoking room smelled like someone had been smoking

that the pool wasn t open

car alarm going off in parking lot

the smoking rooms are on the first floor.

staff were very helpful and let us use their laundry equipment to clean our clothes because the guest laundry

there was an overwhelming stench that reminded me of a 14 year old boys laundry hamper and my window would not

unreachable throughout the entire stay and after, the key would get shut off sporadically, the laundry was broken

home during covid-19 was very stressful and i was so happy to find a place that was pet friendly

breakfast was good great to have a real breakfast and not a bag with a apple in it

wish the laundry room was operational and soda machine fixed

the onsite laundry facility was out of order

laundry machines took money and didn't return

my fiance smokes so i could not detect it was a smoking room as you can in other places

great wifi connections

room was very spacious and clean the site was very quiet and there was good wifi for me to do my online

was not operational no breakfast as stated bad part of town and when it booked it had a rating of 7

yes false advertisement on serving confidential breakfast

website said they offer breakfast and they do not

continental breakfast was disappointing.

parking lot definitely needs to be repaved

i went to work and forgot to tell them i didn't want room service while i was gone

internet wifi was decent quality

flooring in the rooms, easy access to freeway, pool was open and clean, staff was

parking lot was my only issue had a lot of potholes

the laundry facilities were broken, no breakfast because it was under construction and the hotel

was no breakfast available and the gym and pool were closed all because of covid

arrived to learn on hot breakfast offered even though it was featured on the website

no continental breakfast, doors broke and property cluttered

was no breakfast available and the gym and pool were closed all because of covid

they work to accommodate me and my handicapped requests and special parking for my motorcycle

the hotel looks to be extremely unsafe with people lurking in the parking lot, the entire hotel reeks of

also, there was trash, beer and liquor bottles in the parking lot

room and breakfast

from going onto floor, homeless people and trash outside, hallways and entrances filthy, outdoor pool unopened

the fa utility was very clean and the room was spacious. they also had guest laundry available.

the hot tub and laundry facilities where out of order

washer in laundry center is broke

the pool had to much chlorine, the kids eyes were burning after swimming

they should replenish the breakfast up until 8:45

not very knowledgeable about the facilities they offered such as laundry

bused laundry place there clothes didn't spin out so i had to wring out best i could and took long time

customer service, rooms, laundry

laundry room

needs updating it has mould in the ceiling, tv wasn t working properly,washing machine in the laundry wasn

the washing and dryer machines were out of service therefore had to travel out to get our laundry done

didn't like that trash/laundry bags was not supplied, since housekeeping wasn't servicing rooms that was staying

i asked front desk how did the laundry facilities work

loved everything even my wife and kids were satisfied the rooms are nice and extremely clean i will always choose

there was no breakfast for team, could only order room service

didn't eat breakfast

husband and kids loved it

pool was clean and had a barbecue grill for guests to use

my daughter loved the pool so

roshan ask me and my sister only 4 people can stay and the room which i book for 2 adults and 4 kids cause he

i was also able to do my laundry in a very large, multiple machine laundry room

i don't know if it was the laundry across the hall or what

no utinsels in kitchen not even plastic

the area where the hotel is located is very nice. my room had a full kitchen in it

breakfast it was only bars, packaged muffins, instant oatmeal and grits

the ice machine and laundry area are behind a door, which minimizes noise

everything parking lot was gated absolutely favorite thing!!!

pool/gym closed covid

loved gated parking area

i loved the room the parking in a gated parking lot it was just wonderful

laundry facility was available with multiple machines

i like that they have a small kitchen in the room and laundry area

laundry- all the dryers were broke

sounds petty but when you take a shower and the water barely gets warm and lasts at that temperature for

great experience but i was missing countinatle breakfast

in addition, i enjoyed that the property had a laundry room as well

breakfast was good

they were a heavy pull for the kids and grandma

for this amount, i could've gotten a room with a kitchenette

staff extremely friendly. good breakfast items.

no room service

the pool was open for the kids

the kids also was running around the

the bed was incredible! breakfast completely exceeded my expectations.

the complimentary happy hour and cooked to order breakfast that embassy suites provides

i do wish the laundry service was working at the location i was at

there is no gym there and the laundry does not work there

laundry room were dirty place was smelly in our shower had

great fitness center and reasonable laundry facility rates

clean up laundry room

i didn t like they didn t have a coin machine in the laundry department.

the guest laundry facilities were not working

also that the facility did have a coin laundry (one washer & one dryer) for hotel

were kids running up and down the hallway at 12:30 in the morning slamming doors and blowing

that the outdoor pool was not open just yet

staff was very polite, i appreciated the onsite laundry room.

pillows twice before placing them on beds, & please keep change for the laundry

charged 75 dollars, half of the entirely stay cost, for the pet fee

i didn't get to enjoy the pool due to closing time on it

breakfast was good

breakfast. biscuits was too hard to bite. had 8 inch waffles and 3 inch plates.

it was clean were they did breakfast

breakfast wasn't very good

the free breakfast is not good

did not eat breakfast. location was fine.

there is free laundry and the breakfast was outstanding

large rooms, front desk man was very polite, and free laundry facilities.

laundry was free to use

laundry was very helpful there was social hour in the evening on monday gave us free food

free laundry facilities are an added bonus

the guest laundry room was a mess

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

pool was dirty due to rain ud83cudf27. breakfast is costly

there were no adjoining rooms so our kids ended up sleeping on the floor

didn't like the fact that the restaurant and bar was closed

handicap parking was very good

enjoyed the pool

it clearly had better days in the past it had a very nice gym

a very clean room. strong wifi.

got to use the pool for about 20 minutes because my wife is pregnant and couldn't handle the smell from the

the room i was assigned was next to the was next to the laundry room/ storage room and they were talking loud

cleanliness, laundry machine

even though it didn t seem like a good place for a family of four with two little ones my kids loved the view

will never order breakfast again from room service

couldn t use gym or drink the water

very nasty asked for extra bedding because the sheets&covers was nasty they didn t have any laundry done

laundry was cheap to use, and had big machines

was operational, assistance required (beating up/on machine to release stuck quarters) to get laundry started

water leaking in parking lot. puddles of water had to walk through

enjoyed the kitchen in our room

never got them, no microwave was in my room as i thought no towels where by the pool, prices for room service

loved it just should have let me no about the pool i had messaged y all and ask did they have one y all yes

indoor pool and hot tub and the hrs that it was open

but they did offer us free passes to the local gym with a pool

room service food was terrible

laundry facilities supposedly broken, place smelled like a weed factory the first couple days, the

pet friendly

there is not truck (18) wheeler parking space

floors were sticky the tub dripped constantly had a full kitchen but we had to ask for a coffee pot and

wifi a bit jacked up

in lobby no breakfast fixed and remotes in bedroom didn't work didn't have batteries no clean laundry very poor

i looked until i finally found someone in the laundry room

booked about a week or so in advance checked in we were put in the room right next to laundry and elevator so

free breakfast is a bonus

the pool was out of order

don't have laundry

most friendly overall staff you could desire. the cleaning and breakfast staff were exceptional.

kids loved the pool! good breakfast.

nice and the breakfast was hot and served

friendly staff, comfortable bed, free breakfast, free wifi, and ample parking.

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

no laundry facilities. solid food.

my wireless key did not work and the parking lot was crowded

location was convenient and the hotel offered a hotel shuttle.

not enough parking space

they were helpful in letting me do my laundry, and my kids were able to swim while i got some much needed rest

no laundry detergent available at front desk. 3rd day towel service but default.

it only had 1 shower curtain, the bathtub stopped up, there were not enough towels and the laundry was closed

arrival i was treated very politely giving directions to the gym the pool the ice machine in the laundry room

laundry facility was currently out of order

marijuana smoking 24/7 and not me

the nasty smoke smell in my non smoking hotel room

smoking handicapped on 2nd floor toilet seat was in need of replacing shower floor was very

into the building i almost lost my shoes the floor was so sticky, i booked a smoking room and when i got there

but we reserve smoking and had to be moved to non smoking but nicer

parking lot enclosed by a fence.

love that the parking is gated

they gave me a handy cap room no jacuzzi tub and the wifi didn't

wifi and hot tub

my children didn't get to go to the pool

the pool is decent and they have good laundry facilities

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had

the in and outdoor pools, jacuzzi, gym and laundry were terrific amenities--clean, well kept, convenient,

and having a laundry room was a plus

no soap available in the laundry

no laundry, no housekeepers

hotel put me a room where about me was 5 kids that stay up all night manager was aware of this so i couldn't

location and reviews about recent security issues of parking lot.

kids were running up and down hallway from 11pm to after 2:30 am yelling and partying

location, convenient to freeway and attractions. excellent breakfast.

it appears that they are upgrading ac s and laundry machines and that the hotel may have recently been revamped

at 1st they said no because their laundry was closed ,but when i explained the stains they gave me a new one

i liked that we were allowed to bring our pet for a reasonable fee

debris scattered along the parking

pet friendly, functional side entrances, and continental breakfast

something (sheets laundry?) caused a rash.

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

i don't like the room too close to the laundry room and smell the dryer

not alot for breakfast, no laundry

patrons hung wet laundry on stairway railings.

that they didn t have a laundry room

no laundry facility

large potholes in parking

they have a laundry room as well as a coffee station for early birds

tries to find it all but they can t, their washing machines never turn off, i went to their laundry room a

the laundry room

the laundry facility had several out-of-order washers and dryers

nice laundry room, all workers here are super friendly.

event if listed in the available features there was no laundry service available

like that breakfast bar was open

younger teenage customers on pool

very friendly staff, clean hotel , comfy bed and a decent breakfast buffet.

it was parked in front of the hotel, 4 pm, bright day, next to the pool and a highly traveled street

close to the city, free parking

the parking is very close to your room

the location was good for parking and close to the bus stop to get into town

the room was a smoking room which i did request

was meant to be non smoking but the room did not smell clean, no outside tables to sit at

towels had a smell like they didn't have enough laundry detergent to properly clean the towels

clean rooms and facilities (laundry room is i need of a folding table), but other than that everything was

kids running,screaming in the hallway all nigh'i called to complain3 times and nothing was done '

hotel and staff but a shame they had a roof problem on the new extension and gym, sorted by now i'd

very comfortable room with 24-hour free shuttle that does not require reservation in advance 2

the washer and dryer didn't work and we had to take our clothes to a laundry mat

good location from downtown. laundry just across the street

laundry facility across the road to do our washing, clean facilities and accessible by public

room was comfy the laundry super usefull the people at the front desk was perfects good location and a quiet

laundry room great, staff very helpful

clothes had been left in the washer in the laundry room

up and drop off services by the staff, laundry was available for use, complimentary

itself was clean and pleasant, but soap and shampoo had not been restocked, dryer in guest laundry completely

laundry facilities are worthless

my laundry was stolen (1of 2); pair of gray sweat pants)

laundry would be better in first floor

concierge , took 20 minutes to check in, who was not experienced , also given a room near the laundry where the

they said they have laundry facilities but it just takes all your money and doesn't work

the room was excellent and very confort. there was laundry service on our floor.

hot breakfast was wonderful and i loved the gym

good laundry

on site laundry and ice

refreshing pool

the breakfast was good. if there were milk, that would be better.

the location of my smoking room on the bottom floor, in a corner....quiet location.