i asked where the amount of time for the laundry

the laundry was not functional

great location near an abundance of restaurants, stores, and luckily a laundry mat

them to have changed my dirty towels out because i know hotels want to save on water use or doing laundry but

3 story hotel and laundryroom only has 2 washing machines

laundry on 3 rd floor

room service came in when we were out and dropped our toothbrushes in the trash.

due to the construction, it had very little parking

not much handicap parking

girl at desk was fabulous and recommended the steak house next door and told me about breakfast

the parking was very convenient, staff was really nice & greeting was wonderful

needed more handicap parking

the location. the employees. the safety of the building. the cleanliness. the breakfast.

so, i had to do it myself and the towels she gave was pool towels

also i dont think they should allow trucks and trailers to take up 4 parking spots when the parking is limited

also they have really fast wifi, will help you with anything you can call or go ask at the desk and it's one

i work out and the gym was adequate

didn t like the fact that a soccer team was there a lot of kids it was extremely noisy i thought i was housed

first was better but that was only because on the 4th floor that we were on, there were several kids running

walmart is conveniently located behind this hotel as well as restaurants there was an indoor pool and the

the laundry room was really disgusting

he never offered me the in house laundry services that they offer either, he inconvenienced me in every way

garbage can be emptyed more often and laundry collected daily

wifi and laundry available

breakfast was fresh and excellent

i love the rooms with the kitchen in them

the pool area is deceiving and very small ,the sitting area had loose gravel on the ground that should

they say they have excellent wifi but the tv literally would only receive 2 channels

wasn t to much to eat for breakfast i don t like waffles and there was no milk this was around 8am not to much

didn't eat breakfast

didn t like the breakfast hostess

the gym was nicely equipped

not a breakfast person

the room was very comfortable and the breakfast was pretty good as well, and also the gym had some good equipment

the room was very comfortable and the breakfast was pretty good as well, and also the gym had some good equipment

not enough parking

parking area could be better.

the kitchen

i love the full kitchen in the room

clean and comfortable room at a fair price. really like the pantry and the kitchenette.

the 1st clerk that greeted me when i 1st got to facility and fact it had a pool

the free breakfast was nice (eggs, link sausage, cereals, toast, waffles, fruit, bagels, yogurt and muffins)

great location, clean room, pet friendly!

the breakfast was great

breakfast wasn t great but ok

wifi and laundry room!

extra laundry room. that's it

wifi is slow.

wifi is very weak

place charged my card an additional $100 for my puppy wen it is on the website they are a pet friendly hotel

i love you have an iron, ironing board, and decent priced laundry machines

was going to originally complain about the dirty pool but the staff treated my autistic son and grandson so

the pool

also, the pool is very small and just 3-4-5 feet deep which was fine for the kids with me but would be

more parking lot light needed around the sides and back parking areas.

laundry facilities were not functioning

there are no signs that the laundry room are on the fourth floor as well

such as a microwave in the rooms, clocks , places to hang wet towels, cleaner bags for laundry

wifi: to say it is unreliable is being kind

room service sucked

was a broken down car, jack up in the parking lot on two wheels

reasonable price and good breakfast

it had a nice kitchen area

people hanging out in the hotel parking lot possibly from the hotel next door.

everything was clean and nice breakfast was phenomenal

with 2 young kids that fell asleep quick) or i would have asked for a new room

very well lit parking lot. makes a single lady feel safe

nice breakfast bar clean facility excellent staff

black-out curtain did not overlap so there was a piercing light from the parking lot light but no problem, we

we booked a room with a kitchenette, however was not put in this room

is no on site laundry, but there is a flying j across the street which is a close enough walk to do laundry

breakfast was disappointing

the pool doesn't open till 11 then closes right at 7

the pool times weren t correct, my room smelled like wet carpet (which the ac unit was leaking ,

cable didn t work wifi was super slow the indoor pool was ice cold the hot tub didn t work properly only

did not just come up the shower rod was broke went to check out the housekeeping lady was doing laundry and

staff not friendly or helpful. unexpected $100 cash deposit to have pet

the ice machine and laundry area are behind a door, which minimizes noise

to get to, secure parking behind an automated gate, clean and comfortable rooms, friendly staff

the only thing i found wrong is the wifi connection when try to hook up to my xbox

coffee in lobby, no breakfast options, bar was closed, pool was closed, gym was dirty, hallway carpets are worn

the bar close at 10

i didn t get to stay for breakfast, i had to leave early the next morning ..

on of the best hotel gyms i've been to, and they had an amazing breakfast!

roshan ask me and my sister only 4 people can stay and the room which i book for 2 adults and 4 kids cause he

day not 8 hours i would have never paid that much for 8 hours the rude lady in the front put my kids and brother

pool wasn't working so our grand kids were very disappointed

kids had a great time in the pool

pool was clean and had a barbecue grill for guests to use

didn't like that trash/laundry bags was not supplied, since housekeeping wasn't servicing rooms that was staying

the washing and dryer machines were out of service therefore had to travel out to get our laundry done

i asked front desk how did the laundry facilities work

the indoor pool.

the wifi was down

parking could've been better

i booked 3 rooms and they only had 2 available, pool was closed, no room service

large room with dishes, appliances and free internet. nice fitness room.

the air conditioning did not work as well as the guest laundry room

the laundry facility was a joke

comfortable and clean nice laundry mat plenty of parking close to everything food shopping etc

the laundry was obviously not changed from previous guests as there were pubic hairs on the beds in

later that evening we requesting towels for our room and was told laundry is gone for the day, i have no

guess laundry wasn't operative and staff suggested to use the homewood hotel but their laundry was down

i did not like that the pool was not open. that was really the only reason i booked

i enjoyed the breakfast, pool, the room i chose.

i like the location. i also liked the parking.

didn t get any breakfast food

the guest laundry room was a mess

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

manager used handicap parking

the staff and parking lot accommodations.

could only pull into the parking lot from one way on a super busy street

very nasty asked for extra bedding because the sheets&covers was nasty they didn t have any laundry done

was operational, assistance required (beating up/on machine to release stuck quarters) to get laundry started

laundry was cheap to use, and had big machines

stuff was stolen, room service claimed they didnt see it when i called less than 12 hours from when i left the

the night during my stay at the hotel as well as someone approaching me and my friend in the parking area

able to throw a load of laundry in, travel with my animals during our move from michigan to teneessse and close

i felt safe and had option to wash my laundry

if you need to do the laundry you need to put 0

there was no coin dispensing machine at the laundry or reception and so had to wait for almost half a day for

else was very nice except uncomfortable sofa bed, and we couldn t find any guest laundry

laundry facilities supposedly broken, place smelled like a weed factory the first couple days, the

the greatest area but it's the cheapest price especially since there's a full size kitchen

the bed was very comfortable i had to get a late check out because it was very comfortable

has kitchen facilities.

there is not truck (18) wheeler parking space

the hot tub and pool area was clean as well

wish the staff would have given me a rating card from the bar area

pool not open!!!

pool shut down and my room toilet was mess up in the inside but still flushable and work

was hoping exercise room would be a bit larger as well as the pool.

we asked for a bag for laundry and they had nothing available

there were laundry facilities

if i had to pick something, maybe some more tvs in the bar / lounge area.

pool was cold, and for the price paid, breakfast should really be included.

staff especially edna the hostess in the restaurant/ bar area and allen the cook who prepared and arranged the

my daughter was doing laundry and said she seen a housekeeper dump mop water in the pool

to use the laundry, the machines worked fine but it was not clean on the floor at all

do, it has 1tv per room, a couch bed in main room, comfy bed in her room, nice bathroom, full kitchen with full

young kids standing outside and walking the hall look like they be looking for trouble or something and

our socks and feet were dirty, mostly from the front/sitting area and kitchen

the facility itself is very well kept, you can do laundry for free which was nice, free daily coffee and the

the indoor pool, the room size, and the mini kitchen were perfect

would've love a heated swimming pool.

loved having a kitchen for our use on the three day trip

cleanliness, spacious rooms, separate living room, kitchenette, and bedroom.

paying for laundry! one of my main reasons for choosing this location.

cook in the morning hastled my kids that breakfast wasn't being served yet to make us feel un welcomed so we

ants in room. small refrigerator did not work. kids allowed to run in hallway late at night.

the breakfast and cleanliness

the breakfast and indoor pool

we went to our room and started to get out three young kids, who were exhausted, ready for bed

we went to our room and started to get out three young kids, who were exhausted, ready for bed

the bed was very comfortable they had a gym in the facility

parking space

kids enjoyed breakfast

a lot of noisy guests wandering the halls - kids

was wonderful, beautiful rooms, nice pool and basketball court, very helpful staff and excellent breakfast

truck empty dumpsters @5:30 am, kids playing basketball early morning, train blowing horn 6:30 am, no ability

location was super and the gentleman i spoke with over the phone to inquire about early check in was very nice

breakfast was absolutely astonishing with the best

breakfast was awful. the room was non smoking but 100% smelled of smoke.

we reserved a smoking and got moved to non smoking and had to go outside to smoke

but we reserve smoking and had to be moved to non smoking but nicer

booked a king smoking room for 2 nights and my total was 210

marijuana smoking 24/7 and not me

i also didn t like the fact that they said they had laundry, but you had to pay three dollars to wash and

hallways were way too cold, the noise from the people walking on the floor above us, the pet that was allowed

pool was clean

had i realized the property was pet friendly, would have requested different room

location was in the heart of the city....also had a good quality breakfast and coffee

and i also liked that i was able to use the laundry facilities to dry

we enjoyed the pool & work out room

the heated salt water pool was my son's favorite thing

parking

patient with my kids making noise

we were in town all weekend for a travel ball tournament so we need access to the laundry facilities to wash

door to outside parking lot by pool did not lock by elevators

breakfast was very good

the fact there was a pool and towels available near it

easy parking, room was clean, breakfast usual for these types of hotels

their laundry room was down!

the indoor pool and spa was nice and clean

the shuttle was convenient to transport my party to an event

not offer wifi in room

the pool and hot tub were much needed

the carpet was not vacuumed well, the kitchen floor was dirty, (i mopped it myself), the couch had dog hair

breakfast

location. having a kitchen.

a variety for free breakfast: kid and pet friendly

due to covid 19 no clean towels for pool or for room was available for well over 12 hours

pool was not maintained the chlorine levels were too high strong smell of weed laundry

breakfast could be better. more variety. more fruit

breakfast had several choices.

breakfast was only ok

parking

'bistro' they advertised was a choice bar with 3 pieces of fruit

did not get breakfast

clean pool and hot tub with towels provided

we didn't eat breakfast so im not sure how it was

my kids really enjoyed the indoor pool

at 1st they said no because their laundry was closed ,but when i explained the stains they gave me a new one

it appears that they are upgrading ac s and laundry machines and that the hotel may have recently been revamped

pot holes you can swim in in the parking lot

pet fee could be a little cheaper.

breakfast not worth it

no laundry, no housekeepers

the continental breakfast was great

the wifi connection

and you had to wear a mask in the fitness room

many kids at the pool and the water was unclean and cloudy,the fire alarm went off at 6 am and we has

the pool was closed

the parking and security

t know where to start-kitchenette, comfortable bed, huge walk-in shower, clean, free showtime & crackle movies

i loved the cleanliness. i loved the breakfast. the staff was courteous and helpful

wifi not free. location not convenient to memphis. area surrounding hotel less than desirable.

no soap available in the laundry

the pool is decent and they have good laundry facilities

the in and outdoor pools, jacuzzi, gym and laundry were terrific amenities--clean, well kept, convenient,

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had

and having a laundry room was a plus

no laundry on site, was able to use the neighboring hotel

laundry in next door hotel no room servicing during our stay breakfast could be better coffee only

everything was great breakfast room wifi quiet location very clean

parking lot

the breakfast was nice

were placed right next to the laundry room and you could hear all of the the noise they made which doesnt make

liked the parking lot

lock it the room wad like a two bed room it had a bad smell i wad in a room that held someone old pet rm 212

wifi went out frequently

wifi is not working good

private gated parking

waffle maker was broken and pool temperature could've been better as

parking lot enclosed by a fence.

the staff was rude and the pet policy was unreasonable

thing and being able to order food from there without leaving and the security of the parking

laundry room charges $2 in quarters and they don t have a change machine

cozy bed, clean bathroom, complimentary laundry room, best tv channel selection, clean carpet

pool, hot breakfast, comfortable bed

the pool

the breakfast was smallest i ever seen.

duvae covers the housekeeper didn't refresh towels after i asked her to didn't have enough soap pool wasn't

booked the room because it was pet friendly and noted i'd be bringing my two dogs at check out they charged me

very little lighting in the back parking lot by the pool area

the rooms were clean, bed comfortable and the breakfast amazing

some the the best restaurants soon has you come out the parking lot

breakfast was terrible

the wifi not good

much parking, side security light out, tv in room didn't work

parking is small but not a big issue. pool was closed.

the rebel flag flying at entrance of parking lot

of ball teams there wished they had a larger laundry area

parking was a little tight. but we were in big buses .

the wifi network wasn t too good.

great setup after a long day out and you need to get the kids something to eat back at the hotel

very friendly staff and the snacks they off great when you have kids

room was too close to the laundry area and washers/dryers could be heard throughout the stay

i loved the laundry room

the laundry room was a disaster as well as none of the washer and dryer worked

breakfast was wonderful too

clean, friendly staff- pet fee only $20 a day $40 max for multiple stays.(that is cheap folks)

in the hallway and in the room, a/c had no knob to control temp, ice from machine tasted like laundry detergent

breakfast had much to be desired

better breakfast real orange juice

plus it has an outdoor pool which was very nice

i was strictly there to sleep, but it looked like the pool was nice and had vending machines and washer and

we finished playing and arrived back to the hotel after the laundry room closed

laundry faciity

clean room and had guest laundry facilities was a bonus.

the pool was green

the bed was so comfortable felt like sleeping on clouds. big breakfast for family.

breakfast included sausage, eggs, cereal, waffles, bagels, yogurt and more

we kept checking our vehicle, cause we kept hearing lots of cars in the parking lot running,

no hot breakfast

and wifi did not work most of the time

the pool was out of service.

the desk agent about this at midnite, and was told that they had no policy about guests leaving a pet (especially

to go to office to change rooms, new room door handle was so hard to open, couldn't connect to wifi and, the

hallways were a lil crowded and the parking was pretty tight but that s not a big issue

trash in the parking lot

great customer service, price breakfast cleanness

something (sheets laundry?) caused a rash.

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

i don't like the room too close to the laundry room and smell the dryer

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced

love that our room was equipped with a kitchen and it was within walking distance of restaurants

it would have been nice to have a full breakfast other than continental breakfast

breakfast was mediocre. could have used some hot foods and decaf coffee.

breakfast was not ready yet

room was extremely clean and very spacious, the bed was comfortable it was nice to have a little kitchen to put

there was no detergents at counter to purchase for the laundry room had to wait for store to open on the

the bathroom had lots of mismatched unfinished paint it was loud next to the laundry/

because i wasn't going back up and i was unable to use my digital key to get any ice from the laundry area

soft towels, great breakfast, lovely pool

breakfast was impressive each day

laundry room. great staff.

room (#103) is next to the laundryroom and they're doing laundry in the middle of the night

gym equipment needs to be updated as some of the equipment was old

1washcloth and 2 towels for 3 people between headboards and wall needed a good vacuuming weak wifi

the staff was very helpful and friendly. breakfast was good. room and facilities clean.

convenient location, laundry facilities

i had to take her to a laundry mutt to clean her off after we left

breakfast was not so great, even for continental.

clean. breakfast great.

there was absolutely no utensils or cookware in the kitchen

very clean. breakfast was as expected. the man @ the front desk was very friendly.

breakfast

did not eat breakfast. location was fine.

breakfast. biscuits was too hard to bite. had 8 inch waffles and 3 inch plates.

it was clean were they did breakfast

i don't know if it was the laundry across the hall or what

i was also able to do my laundry in a very large, multiple machine laundry room

had limited access and tv remote didn't workand even with paying for better wifi i couldn't use it

breakfast it was only bars, packaged muffins, instant oatmeal and grits

), told on arrival they couldn't put us in a king room due to 'full capacity' (parking lot possibly half full

staff was very polite, i appreciated the onsite laundry room.

pillows twice before placing them on beds, & please keep change for the laundry

wish they had an inside pool

great gym and pool area

great gym and pool area

the guest laundry facilities were not working

also that the facility did have a coin laundry (one washer & one dryer) for hotel

i didn t like they didn t have a coin machine in the laundry department.

awful lot of unattended kids in the pool

the pool wasn't open the day we checked in

there is no gym there and the laundry does not work there

clean up laundry room

i do wish the laundry service was working at the location i was at

laundry room were dirty place was smelly in our shower had

great fitness center and reasonable laundry facility rates

patrons hung wet laundry on stairway railings.

no laundry facility

not alot for breakfast, no laundry

that they didn t have a laundry room

large potholes in parking

breakfast was great and the hotel itself was great

was amazing from location to room to staff and breakfast was a bonus

the breakfast was just okay could hv been slightly better.

breakfast was mediocre

everything was amazing, the only thing that was disappointing was breakfast.

pool was just blahhh...

not the hotels fault, but there were kids doing the knock on the door at all hours prank.

bed was to firm. must’ve been prom night kids were very loud and in the hallway

is difficult to find the entrance to the parking lot when you drive from the highway

it clearly had better days in the past it had a very nice gym

laundry- all the dryers were broke

laundry facility was available with multiple machines

i like that they have a small kitchen in the room and laundry area

they didn't provide eggs they only had muffins and breakfast bars only

full sized refrigerator & kitchen. staff was also very good.

hotel was very busy friday and saturday nite and parking was very limited on sat

the pool was out of order

breakfast was good

more choices on the breakfast bar

attractive decor, great room size, very good bed, good breakfast, attractive common space, friendly to our

pool was small & indoor. lots of kids in it mist of the day.

pool still closed because of coronavirus and limited gym access

from the front desk, to the housekeepers and the kitchen employees

wifi could be stronger

the kids also was running around the

in addition, i enjoyed that the property had a laundry room as well

wanted to go swimming but the pool was close the entire trip.

the breakfast was great!

pool was not opened

swimming pool was close for health reasons( covid) a darn good reason to close

property had a bar and a restaurant in it and it was close to a lot of different stores

also, there was two buss of kids running up and down the hallways and slamming doors all night long and no one

room service food was terrible

the bar attendant on a saturday night could certainly be a little more knowledgeable of the offerings

the pool, whirlpool, and gym are all great

cleanliness, laundry machine

the room i was assigned was next to the was next to the laundry room/ storage room and they were talking loud

the staff were nice and welcomed our pet.

i called back down to follow up and the kitchen staff informed me that there was an error with my order

location and lobby / gym.

having complementary laundry facilities was very convenient

free laundry facilities are an added bonus

there is free laundry and the breakfast was outstanding

large rooms, front desk man was very polite, and free laundry facilities.

laundry facilities were convenient and well-maintained

don't have laundry

loved this location!! pool was wonderful. great rooms and staff!!

the pool and breakfast

came there with our kids expecting to swim in the pool but then found out upon arrival it was closed for the

not a lot of parking area.

various accommodation facilities, such as a dishwasher inside the room, business center, guest laundry, fitness

liked the kitchenette, hot breakfast, pool with towels and bbq patio, and laundry facility - just like home

can't speak to the pool, fitness or business center and we did not use those

we had 2 dogs traveling with us, this hotel is listed as pet friendly

to do with the hotel but the police always had someone pulled over in the parking lot and the blue lights would

was too loud , we were next to the laundry room, doors being slammed , tub had rust in it, towels had a

the staff at front desk was unfriendly but the laundry lady went out of her way to welcome us

the spa tub

also a clock in the pool area would be nice

the area was very congested and hard to get out of motel parking lot.

trouble getting wifi with iphone. tv different in room from lobby

my son was having eye surgery, and we needed an early check in

i liked the location and the lighted parking, and the helpful staff.

also i was on the first floor and had to go to the 2nd floor or bar for a bucket of ice

wifi wasn t working the night we were there and we had to call in to confirm breakfast was

the hotel was clean. there was plenty of parking and a decent location.

due to covd no pool or hot breakfast

i only wish the pool was ready but i understand that part

breakfast should extend to 10am.

great free breakfast

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

no laundry facilities. solid food.

majority of parking is on the side of the building away from the entrance.

room didn't have a phone so i had to walk downstairs to order room service

room service for desert took over an hour plus they charged tip without notification

tub was nasty, sheets had burns, and we could not get clean towels because they were behind on laundry

i wish there are a few more laundry machines.

parking lot needs work. pool not clean. no view. poor breakfast choices.

everything i needed was in the room & the pool was beautiful

parking next to my room

comfy bed, nice pool, breakfast was great!

parking was difficult. there were no usb ports in the room.

the facility was very clean, but the best part was the exceptional breakfast buffet offered.

breakfast was delicious and i appreciated all of the covid precautions they took

well furnished, clean, free parking, in a convenient location, and at a reasonable cost.

laundry room was directly behind us and was off and on noisy

it sounded like a commercial laundry

it is a pet friendly place but i feel there should be some rooms in which pets are not allowed

that the pool was closed

i love the breakfast