no complentary waters , no refill of milk etc or laundry bags

i also used their laundry service, and i found out it was not professional at all

very unfair as we found it difficult to get a sunbed at the infinity pool

the views of the golf, the sea, the pools

wifi wasn't very good

swimming pools were great (although the kids one seems to be colder than other ones), the rooms are spacious

more food options at bar pool

3 great pools and lovely kids

swimming pools buffet in the restaurant had a great choice of food staff very helpful food in the bar was

3 great pools and lovely kids

spa was paid and indoor pools were also paid

breakfast was really good, excellent spa, nice and well heated pools, good parking facilities.

furthermore, since it is a spa, the spa is quite big and impressive too, for such a hotel

pool bar was closed but we think this was seasonal.

the kids club staff were very nice but compares with other hotels, there were not that much activity

we even had santa visit as we were staying during christmas with the kids getting some great presents

breakfast excellent

and need to be replaced by hotel i was disappointed that the hotel had no arrangement with local golf club as

place to be with kids the staff is always friendly and helpful a lot of activities during day for both kids and

wifi if you have more than 4 devices you must pay wifi must be free

terrible diarrhoea that came out black after eating one night in the all inclusive i bought my kids away because

the apartments could be better soundproofed, our apartment was right next to the bar and i'm an early riser on

free car parking

bungalows are build to make a closed resort with the swimming pool in the middle

no wifi meals were cold sanitizer machines not refilled alot what was advertised not available.

great hotel for family with kids. great space. clean and very kind staff.

some furnishings need updates. rose bar and restaurant a little dated

there is however a great kids pool and the kids club is there, and we based ourselves there with our 7 and 2

spa room looked like it hadnt yet been

buffet breakfast was very good and plenty of choice from fresh fruit, bread and cooked meals

the bar closed too early

quiet, you can always get a sun bed no need to reserve. clean, no screaming kids.

we had a car and found parking easy so this was no problem and there was a shuttle bus food was fine if a bit

great location. very safe for kids. new year's eve night food excellent

good location access to the tourist places within 3km. supermarket are all nearby good size pool

2 level apartments with spacious kitchen and two bathrooms, also the facilities are great pool bar, sauna and

the cleaning staff, pool and maintenance are very helpful and super professional

the room is spacious and very comfortable, and you can cook your own food in the kitchen provided

the pool was warm, good jacuzzi and good sauna

helpful and sweet, beautiful pool and a very nice atmosphere, also amazing cocktails and great breakfast

i asked about laundry and the guy was not helpful, he looked at me like i was asking a very strange

the awful thing has happened when i received my dress from the laundry

for convenience, there is an extensive activity calendar for both kids and adults, plus a small gym and on-site

got back this morning, fantastic time kids absolutely loved it, hotel was clean, and like an

sadly hot water kettles are only in unique rooms so i couldn t make tea in the room and room service wouldn

location, good selection of food at the buffets, good gym facilities, restaurants all non smoking which is very

room service was very limited and took 1 hour 20 mins to arrive on first night (we arrived at 22

the not so good coffee from the automatic machines) although offered at extra charge from the bar in pool

lobby with amazing fragrance, spacious room and bathroom, very comfortable bed, black-out blinds, discrete but

not much for the kids to do and swimming pools mega cold

in the room, ac is set to a minimum of 22c which didn't bother me but is worth noting, spa costs extra (around

great spa experience

lots of lovely swimming areas and an infinity pool which was freezing but views amazing

maybe would be better to have a voucher for snack and drink to use by the unique pool so can enjoy the sunshine

pools and beautiful outdoor areas

or, you can have room service but we didn't want to eat in our room

very clean and nice hotel. staff is very friendly. breakfast selection is superb.

peace. gym. excellent managers. attention to detail.

resort, great restaurant and the breakfast buffet is superlative

welcoming of the hotel staff was excellent, the spa was very nice and clean, there was a great breakfast selection

the food in the restaurant was delicious both breakfast and dinner and the attentiveness of ivan was amazing

no kids and very clean

rooftop was closed and the infinity pool out of service.

gym could do with a few more bits

perfect that it is adults only

laundry was a little slow 3 days wait for gym gear meant 3 days unable to use an excellent

proper room service menu and hours - lack of paying for water at evening buffet not great!

were with kids and they were missing animation team or more kids related activities

there were multiple swimming pool areas, gym and spa facilities, also access to the beach, where you can find

the food at the bar was very bland.

the breakfast was one of the best we've had

animation for kids was moderate. a la carte less good then buffet

they are provided but have to be collected from the pool attendants

made it impossible for us with 2 kids below 8 to use the spa facilities

made it impossible for us with 2 kids below 8 to use the spa facilities

golf was also fantastic

the kids were not allowed to use inflatable rings in the pool by the staff - i am not talking about the

there is ample free parking in front of the hotel

staff, early check in on request

no attractions for kids except tiny playground

breakfast was good and there were enough parking places at all time

the bar area in the evening was sometimes unbearable with the lack of fans or ac

non existent in bar area and restaurant and needs to be installed and improved

less live music, spa pools closed and all inclusive so expensive now we went for breakfast only, ate and drank

i also think that it is unacceptable for hotels to allow women to walk around topless in the pool area

laundry facilities on site

bit more explanation about the kids animation or what is included in the half pension versus all-in etc on

welcoming reception, spacious clean rooms with brilliant air con, amazing swimming pools for the kids - and a

fantastic breakfast with lots of choicea

grassed area out front which is great for those lazy days you can t be bothered going to the pool you can

crossfit gym was my main reason for booking and it didnt disappoint

for kids, pool and activities are so good

loved staying at this hotel, great location , great selection of beautiful food at breakfast and dinner and my

good equipped gym, two swimming pools and cross fit

kids club was fantastic , can t fault the animation team , they were superb

gym could have been better.

there is a possibility for early breakfast

the beds were really comfy, the room spacious, the breakfast tasty with lots of choice and most of all the

the food was incredible, breakfast so much variety

was great and the adult only pool is relax and not crowded

- door handle fell off laundry room, locking me inside

our kids loved it and we did too

were ants in the kitchen and bathrooms

good location and wifi

this was our first time away from the kids

room was clean, spaceous, with nice bathroom and comfortable bed, wifi worked well

the breakfast is everything one could want, staff is always friendly

the only thing which was a bit disappointing was the gym - it was very small compared to the size of the hotel

excellent wifi throughout

breakfast was excellent with many choices of fresh food and freshly cooked plates

excellent laundry service

could be a warmer even if is just in kids pool but robe honest kids still went in there

food was really good, the pool bar had a lot of bevarages to choose from, variety of everything

about this hotel one of the best hotel to stay in with your family plenty of activities for the kids and adults

gym is only token

staff were very helpful and friendly, it has a good gym, laundry facilities, nice shower, big pool and is gay

staff

there is no evidence of any recycling in this property, the wifi on this occasion was inconsistent /unreliable

bed, excellent cleaning nice pool area and bar room well equipped and good size, great gym

kevin sorted out with ease a late check out with a beaming smile

outside bar area is excellent and always clean, but as it s fully open, smoking is allowed in both the

all these years, the wifi is still dreadful and the rooms don t have basics such as coffee and tea making

i love working with kids but need a holiday from them

good value and adults only. great breakfast.

clean, comfortable and relaxing environment with a nice bar area.

the shuttle bus to the beach is a plus

perfect breakfast, super buffet, nice hotel staff everywhere -recepcion, restaurant, pool, housekeeping-

only thing they didn't have gluten free bread at the breakfast

was modern with a beautiful reception and pool area

nice pool and excellent gym- one of the best ever offered at a hotel

falta de personal y servicios , like real bartenders on the bar and two or three persons on the reception

pool was lovely and clean with available sunbeds all day and handy pool bar

free wifi in reception was a bonus

the pool and pool area was really nice and well laid out and i nice atmosphere

we even had to pay 12 more euros per night for our pet and they had no detail for him, so why to pay 12 more

cleaning service is not rigorous, like tea table with sand after room cleaning, no laundry bags refilled after

the bar staff round the pool

the hotel's adults-only setting created a relaxing vibe, perfect for a enjoyable stay

amazing food and cool pool area. gym also better equipped than usually.

there is a gym and a spa and also an outdoor bar with lounging area which is stunning

spa treatments were very

loved the swim up pool in the junior suites. absolutely fantastic staff x

only issue we had was we were unable to connect to the wifi, but we never mentioned it as we didn't actually

hotel with a set of houses and a common pool so kids could meet and play together

place is not cramped, great for families with kids, the hotel has plenty of space for kids to run around

a few minor queries - no laundry service was a problem, there was no fridge in the room, and we did not like

numbers on our side of the bungalows making it difficult to find at first, very poorly equipped gym

anything you need (gym, pool, cocktails) all on site

breakfast was very nice but a little expensive if eating everyday

breakfast is a la carte, not a buffet which was a nice feature

really friendly from reception to breakfast/dinner and room service

was great and value for money, restaurant offered many choices and quality was high pool bar food was lovely

food was very disappointing and the terrace bar was never open in the evenings also in the evening you was very

not to like, big, modern enough hotel, good breakfast, didn't use the pool or anything, free car parking

parking is a bonus so this was really good

one very small dislike, no area around pool for non smokers

small pool poor breakfast room service cleaning only in the morning

little complex, beautiful gardens and pool area

the pool,the rooms,the restaurant and in particular the staff

really warm welcome from staff pool area really relaxed and great vibes breakfast was awesome!

spotless room, nice pool area, a bottle of water and cava waiting in the room upon arrival, and a small breakfast

wifi did not work with our mobile phones

i think the cleanliness of the pool and hot tub used to be better

just the decorations could be upgraded a bit along with the artificial grass around the pool area

the vibe of the heated pool is also excellent, clothing optional, and the jacuzzi is very good too, quite

hotel was great, pools, restaurants, bars & staff all 10/10 gym could do with some free weights.

didn t like how i was asked to wear a top over my bikini by the poolside bar as a woman but men could go

you re also about a 10 minute walk from the yambo centre if you are into gay bars, the food, although of a

a lot of people smoke cigarettes around the kids near the pool

room was comfortable with all you needed with nice view over pool and garden

the staff are amazing, the rooms (we stayed in a 4th floor suite) are exceptional, the breakfast and all

everything was great, from staff, to room, the outside pool, the bar, and the spa

the cocktail bar (atelier) was amazing and the gym was

after, our bedroom was always clean you get free water every night so don t buy some through room service we

room service twice a day

wifi would randomly drop a lot a dining room manager was kind of rude informing me no tanktops

was great: swimming pools, kids area, restaurant, variety of food

gym is too small

great enterainment for both kids and adults, food was fresh, loads of options for everyone

staff were very attentive and great with the kids

all great, food, gym, pool, nothing was missing. amazing hotel

jose in the pool bar very rude to a few customers

plenty of sun beds around the pool and hotel

we had view to the parking lot and it was very noise because of some huge machines located there for air

breakfast was good and the gym is small but has everything you s need except maybe some yoga

wifi is good

location is excellent, and the breakfast was plentiful

food, pool, garden, room, location, services, staff!

the beach is right in front of it, it is clean, the room is large and they have a varied and good breakfast

especially loved the pool area and the beautiful greenery throughout the property

is excellent, the view is spectacular and the swimming pool very nice even if the jacuzzi wasn't working

bar closed early should be a seperate pool for kids too many people smoking around the pool area

one thing i like about this place is you have another food area if you missed your breakfast or lunch or dinner

kids area with fountain slippery floor very danger for small kids you have to hold hands all time

you have to pay extra for a fridge in your room and extra for air con and extra for wifi

no wifi in rooms, prepaid international calls from room

all inclusive was great. i enjoyed breakfast lunch dinner n all the cocktails was brilliant.

room and facilities were great. location central and splendid. breakfast was very good.

excellent location, staff very helpful, very good breakfast options rooms clean,

liked the breakfast

sell it as an appartment, but there is no kitchen and you have to do the dishes in the bathroom sink

we had a wonderful holiday, lovely heated pool, lots of delicious food, lovely staff, good sun beds

a area for kids to kick a ball

breakfast was delicious and you have a lot of choices at dinner too

amazing breakfast buffet and friendly staff

wifi was not always best

no race for sunbeds was plenty to go around nice pool bar snacks available through the day

the spa was excellent we had a couple massages and a facial very good and enjoyed it

bed, fabulous breakfast, beautiful pools and gardens

gym was very limited with equipment

the swimming pools were freezing cold, including the kids pool, also falsely advertied as having 3 or 4 hot

no iron in bedroom. but they did offer a laundry service to us swim pools were not heated.

free internet, and expensive to buy, food smell in the room, laundry old (towels and pillows

very relaxing hotel plenty of choices in restaurant staff very helpful and friendly loved the pool areas with

the mini golf was good fun, quite difficult

the gym was recently renovated and well equipped (only towels were missing from the shelves and water

small drying area for laundry/towels

aircon (humid feeling in the apt), lots of insects in the bathroom, wifi very bad, drinks (not even water)

the pool also had a great lead

there is a bar as well and sometimes live music, but at the same time it doesn t get loud so that you can

room has a kitchen with a microwave, electric hob, fridge, coffee maker, toaster, dishes

didnt cook dinner as nearby bar had really good food and good

pool side bar was excellent-olga is so friendly

at least the small one for kids could be heated

and kitchen wide and clean; terrace, patio and pool excellent

was amazing, the garden was so beautiful, the staff was super helpful, and there is an amazing bar right next

delicious dining: the restaurant impressed with a variety of breakfast options and delicious evening meals

breakfast buffet as well as dinner were outstanding throughout

there are great facilities, gym, pool, giant chest and the food is delicious

the location, the swimming pool, the jacuzzi, the staff, the food.

breakfast was fresh and plentiful, staff were amazing. peaceful location, felt very welcome

we chose the accommodation because of the washing machine, but where it was and the mold and laundry smelled

breakfast was amazing!

kids enjoyed pools, stuff is friendly and breakfasts were outstanding

maybe some sort of (classy) entertainment would tempt people to come down to the pool bar in the evening to

the staff are amazingly friendly, the pool, gardens and kids club are fantastic.

there was no laundry/iron option

but impossible to book since they never pick up - i could not lend an iron for my clothes - laundry/ironing/dry

next to kids water activity area, there was so deep pool. no kids pool :(

rooftop pool with a bar (20% off) and sunbeds (big beds) - main pool with sunbeds and umbrellas - parking is

location of the kids pool at the front of the building means all you can hear are kids screaming when you are

swimming pool and leisure area in hotel

there is a different show on each dinner, location is quite good as hotel is on the beach, free wifi and parking

the brach in front of the pool is super relaxing

it says there is a gym however this is not the case!

the cash lunch bar food was poor

you should ask the reception for clean laundry

infrastructure - pools, laundry on site supermarket , beach is v

laundry room drier was broken so couldn't dry clothes

was often served cold even direct from kitchen

were allocated an excellent apartment with a useful kitchen area and sitting room

do not ever order anything from room service

we also really enjoyed the large pool and jacuzzi area

vibes, lovely staff, clean and comprehensive gym, nice selection of breakfast items

the staff was friendly enough, the bar service was great and entertainment also very good

the were plenty of sun beds around the pools regardless of what time you arrived which seem to stop the early

we had an early check out but they wouldn t provide us with a breakfast

22 o'clock you have to choose go to bar drink cocktails in silent or go to bed

our child loved the pool (a bit cold but ok - february), the playgrounds and the kids’ disco

no floats are balls allowed in the pool.

is great value for money - food and drinks available at all times - pools were amazing for the kids - lots of

overall welcoming atmosphere very accommodating even laundry was done for us and delivered to room cannot be

spacious apartment, excellent staff, amazing pool and beautiful pool bar restaurant ud83dudc95there are some

lovely helpful reception staff(especially jan), fabulous facilities&side bar ,delicious breakfast and superb

, room was very spacious which was great when you have kids

they also offer late check out well in to the evening for 50 which is great with the late night flights

noise from apartment drilling at 9 am and rubbish and laundry trucks coming during the ngt right outside our

the spa was lovely. breakfast buffet was lovely and the staff were very friendly

pool (indoor and outdoor), gym

was lovely and so relaxing had everything we needed spa gym, the staff were friendly and helpful

the beds, lounge & kitchen all in one room, it was like a bedsit not an apartment

very clean, good location and ideal for a quiet adults stay

the pool wasn t that big

breakfast had a really good selection and also kitchen service for hot food

great choice for breakfast

kitchenette lacked space to do much prep/cooking

lovely walk in shower and kitchen area was fresh and clean

bit strange a lot of irish but pool bar did not sell magners irish cider a big

comfortable beds great balcony and lovely staff stayed on floor 7 1714 handy for getting too the pool on floor

works happening there was some debris in the lifts which could have possibly hurt feet (meaning kids with no

free wifi

laundry room with no iron

pools closed, games room closed, laundry closed, reception are was closed, haddocks bar was closed

loved the pool and kids activities

the tv didn't work, most gym equipment is not working

the pool, bar and restaurant were great and the front desk with the books and open windows gave it a nice

laundry is a joke, only two machines and you need to buy tidepods separately

the facilities were excellent and our duplex suite had a fantastic private pool

cocktails and spirits can be served behind the bar which was included in the price

the snack bar was usually pizza, burgers, chips, nuggets, pastries and desserts

quieter areas if you dont want the busyness of the main pool, and fab slides and splash area for kids

they had a laundry service but only needed to iron creases out of clothes

there is a laundry service but you cannot get an iron

for example there is not really the option of using a iron in the room but just use the laundry service which

wifi was very poor

spa pool facilities seemed highly priced for just a couple of hours, particularly as we were

we also appreciated the self-service laundry on site, which was easy to use

loads of activities for kids and families, 2 pools which were big and clean

to find hotel in first attempt very very limited parking sofa bed is just a sofa not bed for kids

pool area and the gym was nice, entertainment was good, kids area was good too and clean

food and local food, the rooms were clean, the entertainment staff was good, the people at the bar were helpful

no iron in the room, laundry service(extra charge) takes 2 days

my flight was cancelled so i had to stay more, so laundry room would be useful, they have laundry service which

there are no laundry facilities at the hotel and if you do use the service you won t get your clothes back

the stuff are amazing and the hotel has everything for a good holidays with family and kids.

waiting for lifts during busy periods (e.g. breakfast).

location was fine breakfast was dissapointing

open bar very nice touch, can make drinks yourself according your taste.

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold,

food could have been better more fresh fruit for breakfast would have been nice

was excellent staff where very friendly pool very clean food very good taxi very cheap to the port or europa

no iron in room but there are laundry facility s at cost. kettle in room would have been nice.

even got a bigger room as we were with kids

were very helpful room was excellent food was excellent music in the bar gym and sauna

were very helpful room was excellent food was excellent music in the bar gym and sauna

great breakfast spread

breakfast was great

wifi was really very bad

gym classes at the lawn, kids stuff by the pool and the disco/shows in the evening

plus the complimentary mini bar in our room fully stocked with water and soft drinks

great hotel for kids and families

the first i had to pay for everything, i mean for safe , internet ,laundry and

we were given room #001 and it was on the very ground floor, near the laundry, view from our window wasn't

the kids enjoyed the gym, playing on the pool table and table tennis

swimming pool really nice

jacuzzi fantastic for evenings :) fantastic swimming pool, small pool for kids and jacuzzi, great bar with lunch

plus no laundry service at hotel

*varied buffets for breakfast, lunch and dinner + tasty snacks and cocktails at the pool

not too busy quiet pool

do with more variety of food especially for dinner in the week we had breakfast and lunch every day but dinner

wifi not useful

machine, while the washing machine is available for the guest with a little payment in the laundry area (5

bar staff very very helpful

the hotel is equipped with a swimming pool and breakfast

pool and bar area were brilliant and restaurant was great too

clean,all utensils lined up/beautiful view/big balcony/great wifi without interruptions everything you could

maid service ok but missed out on item replacements and took laundry when indicated not necessary to save water

once there were no towels due to laundry delay and we got the towels only after i asked if hotel does not have

easy to get too, free parking

hotel level corresponds with the price, breakfast and dinner buffets are varied and the quality of meals is

the hotel has two pool areas - one for kids and activities and the other is a quiet area with a jacuzzi -

the housekeeping is very average and the smell of the sheets and towels coming out of the laundry is very bad

laundry service ridiculously overpriced (which isn t unusual) however it s possible to use

there are no laundry facilities other than those offered by the hotel which are very expensive

the housekeeping is very average and the smell of the sheets and towels coming out of the laundry is very bad

hotel had everything you needed and i would definitely bring kids here

displayed a total lack of interest in his work and his general behaviour and antics around the kitchen area was

the breakfast and dinner were great throughout our stay

you cannot pre-book a room and some of the rooms are located above the kitchen areas and directly overlooking

to the spa was not advertised

spa treatments expensive

wifi connection, very slow and also no more wifi connection since 10pm until 8am in the morning

late check out, buffet breakfast was brilliant,

hotel had a pool, gym, breakfast, nice bathroom and comfortable bed

lovely room, gym, room service. loved the bathroom.

had booked a twin executive room and a late check out and had been informed through booking

there is no mobile signal in the area but the house has wifi connection

parking is on the road nearby and the house is accessed via a very steep path

wifi connection was sometimes unreliable

parking was a five minute walk away as the house is accessed by a path only so don't bring too much

free wifi was available at the property but did not always work

parking was incredibly difficult to find, would have been good to have a parking lot to navigate to

very helpful staff who helped us find parking nearby and

parking is a pain - trying to find something close to the hotel was challenging (we ended up a few

wifi signal not so good in rooms, better to go downstairs into dining

center of town, lovely room, comfortable bed, super nice and helpful lady running the place, good wifi

swimming pool was my favourite place

the breakfast at the golf club right next to the hotel was amazing with a great view of the surroundings

wifi would have been better. wifi would be

no wifi in rooms, only in shared area

liked the continental breakfast downstairs

an crockery an microwave not much spoken english but all was well an resolved the best was laundry cleaning lady

snack and water in the room. breakfast included in the price. nice staff, big parking.

the gym is not really in a good state

private parking, excellent rooms, pleasant staff

parking

) - washing maschine/tumble dryer out of order, don t excpect to do laundry

the kitchen was well equipped, the bed was comfortable with plenty of extra pillows and the bathroom /

some very small ants in the kitchen at times despite keeping it clean and food free.

bit tight especially in kitchen area but otherwise perfect place for holiday for families with small children

there is a good kitchen area in the room where you can make breakfast, lunch easily

there is plenty space for car parking

parking is easy at the hotel

swimming pool, breakfast and location

plenty of parking and a restaurant on site

it was relaxing, tranquil and we enjoyed spending many hours by the pool

breakfast, easy parking, quiet location about 3min walk from golf clubhouse stunning building, very friendly

wonderful! very special and very quiet. not suitable for kids.

very nice pool area, where you can enjoy evening/night with wine or beer

i thought the breakfast was a little disappointing, there wasn t much on offer.

far from everything wifi in the room done not exist