an crockery an microwave not much spoken english but all was well an resolved the best was laundry cleaning lady

the breakfast and the pool were very pleasant

breakfast, atmosphere

free parking, breakfast, and hospitality was great!

2mins both superb on site weight room was well equipped (if you like that sort of thing)plenty of parking

) - washing maschine/tumble dryer out of order, don t excpect to do laundry

wifi connected tv was very welcome for the

bit tight especially in kitchen area but otherwise perfect place for holiday for families with small children

nothing we didn't like but more crockery in kitchen would be useful.

kitchen is very well equipped could do with a plastic chopping board that’s all

pool facilities and grounds are stunning

the pool and the view is nice

), however it is always available in the common areas in the courtyard and around the pool

breakfast could be better.

breakfast was great

quietish, decent view, good breakfast, friendly staff, good parking.

the staff the room the pool the breakfast the location

poor wifi

parking is easy at the hotel

free wifi

location is perfect - quiet, the oldest spanish golf club just by the corner

surroundings, both to the golf course and the mountains as well as the volcanic caldera

room was cold and it was not possible to change the temperature no wifi at room dirty shower

golf hotel significantly exceeded my expectations

position in the mountains with fabulous views of the coast, the view from the room over the pool to the golf

the food was excellent, great choice at breakfast and exciting dishes for evening meals

pool looked so invuiting but water was too too cold in january _ invedt in solar panels and a cover

coffee machine at breakfast had lots of options but the cups were small and a pot of coffee would have been

decent breakfast

breakfast was very good, nothing was too much trouble for staff

free parking (you need a car for shopping& sight seeing)

the breakfast is a bit simple, but still quite acceptable.

can see and visit vegetable field), there is a nice terrace and a place for events with a round pool

we had the best breakfast since we arrived

move around since you cant do much there - the pool is very cold and is not heated - there is no spa as mentioned

her apartment was clean with well equipped kitchen

clean, comfortable and pet- friendly appartment

the kitchen was absolutely fine, but the living room was a little bit too small

wonderful fully fitted kitchen which was a great help for us

the apartment was spacious enough, super clean and very well-equipped (dishwasher, spacious kitchen fully

wifi not always on, twice had to ask for it to be put on

wifi only in the reception/courtyard area which is fine but becomes difficult in the

advertised as parking included, but it was 'fend for yourself' parking

very helpful staff who helped us find parking nearby and

parking is a pain - trying to find something close to the hotel was challenging (we ended up a few

breakfast is well organised and comprehensive and dinner is from a very good menu and is well

perfect service, the staff is very kind. very clean and amazing breakfast! the location is great

amazing room with comfy terrace to relax. stunning views delicious breakfast.

staff is amazing - ladies that helped us with breakfast, small things to make kids happy - highly recommended

breakfast on christmas day was good

worse than that there is a storeroom directly opposite the room where the laundry is collected anytime between

the roof garden and small pool are beautiful

beautiful hotel room excellent staff super friendly breakfast outstanding great location honesty bar on roof

a small fridge as it can get really warm, to keep a bottle of water for example, better wifi

the staff are warm and friendly offering the best service and an exceptional breakfast

location right next to the cathedral on a pedestrian street very helpful staff lovely breakfast well designed

bar / restaurant seems to be a little under utilized

the staff was very friendly and the breakfast was delicious

the staff, the location, the room we got. everything was excellent. breakfast was very good.

kindness of staff, great breakfast, everything clean and fresh. in the middle of old city center

included washing machine, dryer not described so in future would travel hand luggage only as laundry easy, saving

the laundry washing is so freaking expensive, we had to look for one nearby

there's also a sizeable gym with reasonable equipment, which we used every morning

the wifi was great, we could stream a tv show on our phone, and for entering and leaving the key card

good breakfast and we got two rooms with connected door, that was great with kids.

was not working sent two shirts to laundry, returned as expected on the same day but in one shirt there were 2

beautiful rooftop pool with a view. very peaceful atmosphere

the room service seemed expensive.

a large hotel, with a nice bar and restaurant area

tea and coffee facilities, bar with good food, shower, bed

parking is on the road nearby and the house is accessed via a very steep path

parking was a five minute walk away as the house is accessed by a path only so don't bring too much

at nights it can be cold, but there are enough blankets to be warm very well stocked kitchen or apartment in

although some may find it very remote there was wifi although no mobile reception so you couldn't make

free wifi was available at the property but did not always work

also wifi excellent which i needed to keep my family overseas updated on my husband's condition

wifi worked well

to wifi involved giving a lot of sensitive personal data and we kept getting logged out

wifi/ internet absolutely sucks at this price point

easy to find, friendly staff, good wifi.

greatest staff ever: especially cindy and calors (massageurs), ruyman (wellness centre), araceli (room service

wifi constantly needing to be manually reconnected

the swimming pool was salt water, so the kids didn't enjoy it that as much, but still had fun.

access to alis rooftop pool and bar was well worth an upgrade to a suite

seating area with bar service and a piano with gentle music that floated up to us as we enjoyed room service

missing things in the room, no kettle, no laundry bag, no tissues etc

our room a little noisy at times but we think it was close to laundry door and lift access so possibly due to

the gym is small but with lots of lights

they do not have a spa/wellness but they have a little gym with good technogym machines

hotel has everything you d need for a luxurious city break, roof top bar serving excellent food and cocktails

no kettle in the room. not very stable wifi in the room. no parking place.

gym not accessible

wifi was also slow in the room

the bet was good and the gym and the breakfast were okay

very good wifi, very comfortable beds, excellent breakfast and coffee, location is perfect

the pool on the roof is decent size and there are enough sun loungers as well

i absolutely loved pool, sauna and roof terrace

very cheap bar in the hotel as well

was nice - the staff were friendly, the room was nice, it was so good that the pool was heated otherwise it wood

we loved the rooftop pool and bar

great kitchen and laundry facilities, and such a perfect location so close to the beach!

is a bathroom and a kitchen on the ground floor, to hang your laundry you will have to climb two huge steep

free laundry facilities are a big plus, though with one machine there is sometimes a queue so bare that

the bed was comfortable - lots of space in the kitchen area and many social events to attend if interested

good shower and well stocked kitchen

slow and intermittent wifi

wifi was only one or two bars.

wifi good

wifi reception in room

staff is friendly and helpful, and the rooms are of decent size, with good wifi connections

hotel has a gym and small swimming pool and sun beds overlooking the sea

the breakfast options were a bit simple and limited, but of good quality.

wifi was slow and the pool area very small, but those things are not enough for me not to go back

onto the promenade, there s a supermarket next door, as well as many restaurants and the wifi was excellent

pool was smaller than appeared in the photos. bar closed before 11 pm.

is no wifi network in rooms (only on the ground floor)

sometimes it is very noisy and wifi is available only at the reception.

maybe a possibility of installing a wifi every 2 floors on the main hall will be perfect for mail and home

a lounge / bar area , that sadly doesnt function

that i only had one night there!! no wifi

gym is super small

need a mat for sit ups in gym. location is on main road (not much to be done about that)

the hotel has a gorgeous roof top bar which serves drinks and food until around 11pm

rooms were very clean and even the wifi works amazing in the rooms

the gym,small but more than adequate

good wifi and pc available in reception

there could be more equipment in the kitchen like sponge or tea towel.

free wifi in room although not such a good signal, that seemed to be an issue at most hotels

the microwave in our room was not working properly and the kitchenette is not well equipped for a long stay or

great location, luggage service after check out and nice to have a fridge and a kitchenette

been changed, we had to ask clean new ones and the bed linen didn t smell like coming from the laundry the

the square - city (the good part) but not city (the bad part), everything you needed in the room (wifi, safe,

not all rooms have a kitchenette just a mini fridge

in shower and glass door so didn't feel safe, no english speaking tv channels and no access to wifi without

the little kitchenette is sufficient for a summer meal in the evening

convenient location price late checkout wifi was great

wifi connection was good and you can use the laptop on the 1st floor for free

internet wifi extremely slow

much noise, room too hot, no ac in the building, the internet wifi wasn't good, it only connected well in the

of the hostel, receptionists speak english, wifi conection was great

staff, room service staff (laundry), chamber staff and duty manager were all fabulous, friendly, provided a

clean, fantastic view, nice pool area, comfortable beds.

lady in the bar was nasty and rude

soft pillows , but that is a matter of taste anyway poor 24 hours room service menu

they made sure of the room service, even though language was a barrier for us since we didn t know spanish,

laundry was so expensive

close to beach, restaurants, las canteras boardwalk, markets, laundry. clean, quiet.

wifi only available in room

in bathroom and lazy room service

excellent breakfast and rooftop terrace with swimming pool and

the wifi provided could be better.

, over priced , suppose to be apartment with balcony, kitchen,sitting room , your photoes showed that , but we

tght i had booked kitchen with balcony, website not clear enough on type of room you are getting

the kitchen utensils were limited to one bread knife and a soup spoon, two cooking plates but no oven

booked family room with kitchen

great staff, excellent localization good same day redelivery laundry service

breakfast, very varied choices

gym and spa also great

free parking (if available) loved that room included access to all facilities

wifi worked very well in all areas

daily cleaning and changing laundry and bed linen in

one block behind the excellent beach with many bars, restaurants etc

to log in to the wifi through a web browser after not using it for a while

first you only get 1 wifi account

the wifi was also a bit slow during the day but that's negligible

also allowed us an early check in which was great

staff particularly reception staff and excellent breakfast fantastic at cleaning room and other areas perfect

have liked coffee facilities in room or machine on floor to get a drink when coffee bar closed

i quite enjoyed the breakfast too

throw from the beach, right next to an amazing coffee shop where you can have a pastry for breakfast and a latte

room service menu is poor

swimming pool etc very nice area and clean

additionally, the rooftop pool and bar provided an exquisite escape with stunning views over the city, making

loved the room top pool .and bar and day beds

very clean and gym facilities basic but did the job

room pretty basic with poor view. no laundry cleaning on weekends.mediocre breakfast

about this very good hotel is the excellent, friendly and helpful staff on reception and in the bar and breakfast

my kids and i we loved our stay at the hotel

a much better view for hotel guests and good view from the bar and lounger area

the pool bar food was expensive and disappointing

aircon and wifi worked very well

loungers on the balcony would have been perfect and a full size fridge in the kitchenette, rather than the tiny

friendly staff, close to the beach, tasty breakfast

wifi connection works fine; good price for accomodation near the beach; also near the supermarket

the small kitchenette was handy for breakfast

bar non-existant, but use highly sophisticated ginger bar (next door) instead

gym wasn't great

never mentioned gym

in other nh hotel through streets), no place to rest and spend time at hotel , nothing for kids ( only lounge

entertainment at all in hotel no pool or bar to sit at not an area to even sunbathe can't even attend the bar

did not have breakfast

free wifi

lovely boutique hotel with great breakfast.

everything. perfect location. the owners are so nice. great breakfast.

a very generous breakfast with great coffee and to boot the staff let us leave our luggage after checkout

laundry bill was very dear.

nothing springs to mind - mini bar overpriced but not needed with a shop just over the road

position and gym were excellent. nice room. professional staff .

the many times i have stayed in both nh imperial and nh las canteras, i have found the wifi quality/signal/speed

good location. nice with gym, even though it s basic you can get a workout in.

room above the bar is noisy and there should be a small fridge in the room

wifi is fast

super fast wifi, bathrooms super modern and glamorous

wifi strong

kettle in the room but staff made us lovely teas at the bar downstairs

sauna is a really nice touch that is also free of charge like the gym

lovely room, gym, room service. loved the bathroom.

receptionnist is friendly and it is open 24h/24h for check in the pool is great on the top of the hotel very

clean, tidy with great staff. bar food was lovely too.

although there were not much of things for the kids but they try their best to accommodate them

swimming pool cold in february

the parking is free

we were given room #001 and it was on the very ground floor, near the laundry, view from our window wasn't

the first i had to pay for everything, i mean for safe , internet ,laundry and

the food was good nice pool area and friendly staff. large room and balcony.

noise from pool bar at night

air con in the gym

not a spa hotel: it's very child friendly

the wifi connection could be stronger.

great hotel for kids and families

music around the pool areas at times

the gym and sauna were not included, for example

an adults bar or space for on a night would be brilliant

hotel takes large area with beautiful pool areas with very good looking tropical plants and trees

- food was average in general, but i was really impressed by breakfast and the cakes

swimming pools, room, night time entertainment and kids club

bar area poorly staffed with long queue for drinks

clean, quiet and a great beach.excellent breakfast

bars closed at 11pm, paying for wifi

wifi is strong and can stream netflix etc without any buffering

the pool area, evening entertainment and the food selection.

i loved the breakfast and the dinner with the different cuisine

but impossible to book since they never pick up - i could not lend an iron for my clothes - laundry/ironing/dry

there was no laundry/iron option

the little water play area is great for kids… while it is true that the kids pool is deep we got the kids

very friendly staff and vey good food great for kids

loved the chill out area on the roof and happy to pay extra for the peace and quiet with no kids

it says there is a gym however this is not the case!

there is a different show on each dinner, location is quite good as hotel is on the beach, free wifi and parking

many old people coughing all the time; sounded like pulmonary sanatorium - unfortunately and the gym was really

gym room was quite small and limited. interior could have been updated - especially bathroom.

we were looking for 5 nights late summer sun, and wanted to just chill out

lovely pool and facilities

the location, the swimming pool, the jacuzzi, the staff, the food.

breakfast was good, dinner too

all equipped living room but with no view and all the noise and smell from the restaurant s kitchen

an amazing infinity pool with jacuzzi, everything spotlessly clean

super close to the beach walkway very modern great towels, hairdryers, toiletries great wifi cold pool not very

super close to the beach walkway very modern great towels, hairdryers, toiletries great wifi cold pool not very

equipment in the kitchen was in good condition, the room included even a full-size fridge

great bar with tasty food just at entrance

wifi was just ok

free internet, and expensive to buy, food smell in the room, laundry old (towels and pillows

no iron in bedroom. but they did offer a laundry service to us swim pools were not heated.

we have to buy wifi if we need internet

look more for clubs) - each night they have entertainment shows in spanish for seniors or small kids

staff particularly welcoming, friendly & helpful, all except the bar staff

coffee in main restaurant - really poor - maybe to make you buy nespresso for 1,70 during breakfast staff is

gym was the worst i have ever seen there's was nothing in there

no race for sunbeds was plenty to go around nice pool bar snacks available through the day

dont have good wifi connections in our room and there is this bad smell always coming i dunnu from where but

the hotel has 3 swimming pools (1 big pool the main one, 1 smaller and 1 kids paddle pool) the hotel rooms are

wifi is good

cavar for breakfast if you want it, and good

a area for kids to kick a ball

small pool

infernet connection not so good, all entertainment is paid, pool and bar close early

kids swimming pool was not heated