i needed to stand on my laundry bag to operate the microwave

only two entrances in the front and most parking was in the back

it felt like we were in a small apartment with a big kitchen

made it to breakfast on time

not much was offered for breakfast but with the pricing i wasn t disappointed.

convenient. had a laundry.

staff made this stay outstanding, would stay again. the breakfast were better than expected.

there was a leak in the roof in the pool room?????

genuinely friendly woman at desk - spotlessly clean - comfortable bed - parking - location was walking distance

our room faced the parking lot where a bright light was on all night shinning through the room

we really needed another trash bag - we told the front desk and all they provided was a flimsy laundry bag, and

the amenities, i loved how there was fresh iced water as well as fresh coffee available for free, laundry, free

it was also great to have a laundry facility for extended stays

not a major issue, but there was not dirty laundry bag in the room

pool bathroom floor is slippery. need warning or no slip flooring

the parking area was well lit, greatly appreciated

bagged breakfast not mentioned on the reservation and closed amenities (gym).

breakfast was very good, anything you could want.

breakfast had a great selection

the breakfast choices were fresh and excellent

breakfast was kinda skimpy

did not use pool

nice new hotel property. good location with nice breakfast. friendly staff.

breakfast needs bacon. that is it. everything else was perfect.

breakfast due to covid, but a good selection and conveniently prepped to warm up in the room

shower curtain needs mold bleach. clean in laundry

pet friendly

great location. great hotel for the money. loved that they had a pool

the wifi works

the room smelled of urine, the wifi was trash, the cable was maybe 10 channels and the tv buzzed the whole time

breakfast was very minimal

inoperative hot top low grade breakfast choices

breakfast was just enough

pool area was nice

however, when it comes to the breakfast that is offered in the pictures are very misleading

i didn't like the fact that there wasn't a laundry facility on site.

there is no laundry room as advertised

no laundry facilities

the hotel featuring free breakfast, choices were limited

breakfast could be little better

was quiet and they also had a laundry room and everything was in walking distance to store to put in place

also, the pet fee is ridiculous

the location was convenient, and there was luckily plenty of parking and food options nearby.

wifi was useless. called front desk and they didn't do anything to resolve the issue.

good wifi

they had laundry facilities down the hall on the first floor that were very convenient

they had a small office area were i could print off a few things for work and laundry facilities which i also

on-site laundry available, and staff provide free laundry supplies

pool and hot tub was a hit with the kids! breakfast was typical but good. bed was comfortable.

gym could use some improvement.

clean, friendly staff, 24 hour laundry, comfortable beds, handicap friendly

pool was a nice area nice landscaping dud give a late check out clean

good breakfast, and the pool area is great

safe, quiet, warm breakfast parking lot was plowed well

limited fitness center hours.

there was a laundry machine making noise in the morning right next door on the wall next to the tv and the

beds. hardware floors, room was very quiet. shuttle bus vertical efficient.

no room service

gym and bed

the kids enjoyed the pool

wish the vending machines were stocked and laundry room was more efficient

didn't have breakfast and there were no sheets for the pullout inside the room there was also no laundry bag

smoke detector in another room beeping, dryer in laundry room running all night clanking around against wall,

dryer in laundry cost $2 per 40 minutes

laundry facilities snacks

we were adjacent to the laundry, so we heard those noises throughout our stay

clean and comfortable room with amenities such as hot breakfast, laundry facilities,hbo & airport shuttle that

love the availability of laundry facilities for guests

laundry on premises

breakfast was in the cleared out gym and closed at 9:00, way to early to stop serving breakfast

the pool was nice and the laundry facility was definitely a plus aswell

ended up having to do my laundry late one evening and the guy at the front desk i guess thought acting suspiciousor

they also have the resort wifi and it worked awesome

in the rudy sweet and it was nice needs darker curtains in bedrooms but came fully furnished nice kitchen

kids loved the swimming pool and playground

i needed the laundry, but it was out of order

laundry for guest was only one washer and one dryer and the room was super warm

needed to do some laundry and there was no information about where the laundry was

convenient parking. morning coffee in the lobby. good restaurant in house.

to airport with convenient shuttle service

nice room good breakfast

pet friendly, location, amenities in room, breakfast & price

told they raised the pet fee to $150 but honored the fee i pd

the bathroom had a nice walk in shower, it also had a nice kitchenette

could improve on take away breakfast.

laundry facility is good but there's only one washing machine and one dryer so having more than 1

weren t any extra blankets available in our room, and there weren t any dirty laundry bags to put our dirty

close to the airport with shuttle has a pool, hot tub and laundry clean

so close to the airport, available dining and laundry mat.

i used the laundry facilities (1 washer/1 dryer) and glad i got to it early as someone else needed it

we needed more coffee cups and laundry bags and they brought them right to our room within 5 minutes

pool and breakfast, bed was comfortable

clean - shuttle- room

fyi the pet fee is $45. it was busy and hard to find. the bathtub drained slow.

pet hair covered chair and top bed cover

housekeeping only done every other day so no new towels and laundry never take out

customer service, smelly carpet, the continental breakfast was poor, no laundry room and the closed one was

my room was next to the laundry facilities so it was rather loud, but other than that i had no

pet friendly

the breakfast cod be improved

the lobby is in a hallway that used to be the laundry room while under construction

wish they would have had on-site laundry

wish there was laundry facilities for guests.

very friendly staff and shuttle was great getting to the airport. breakfast was good.

the breakfast. it offer a variety of items.

flickered like there was some kind of electricity short, my boyfriend found a big toenail in the laundry bag,

needed laundry detergent and they were out as well as many other items

we had kids and that was one of the main reasons staying there

heated pool. omg so needed

the website said pet friendly, i guess i took that to mean no extra charge

room did not have a microwave and there was no way to get change to use the laundry machines, which i think it

my husband watched him go to a hopper and dig through a bunch of laundry to find some towels for us

friendly staff. shuttle to airport

in spa tub, smoke detector in my room was partially hanging, the fridge needs to be

surprise pet fee was not pleasant upon arrival

mattress strewn on the front of bldg , storage laundry room exposed front of the entranceway

to use the laundry amenities but they were out of order

of all the woman today this morning just came up to me very rude telling me not to do my laundry it starts at

laundry facilities but had a lock on the washer

are clean, on-site coin laundry, small breakfast, friendly staff, shuttle service, and i really love that it is

it was fine. it has a place to do laundry onsite.

going to the pool but the water was too cold

hotel was clean and the indoor pool was a bonus

location! pet friendly!

which we appreciated, and still close enough (within 10 minutes) of a nice mall, the speedway casino, and

great staff!! loved the sports bar as well!

the gym was sad. broken equipment and no water in the gym was a problem.

i wish the pool was a warmer temperature and the beds were a little more comfortable.

clean, modern, easy access to airport. has a good restaurant bar on site. easy easy easy,

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 9

we usually never complain, but there apparently were young kids one floor above us and they were running,

we loved the room! it was spacious, clean and comfortable. the breakfast variety was excellent.

that the pool was closed after checking in

pool, rooms

also the rooms are big, the downside is you could here kids running all around above

available games and misc items to borrow, the cleanliness, great supply of cooking utensils, free laundry services

in a lot of the amenities since we were only there one night, but we noticed there was free laundry and a nice

friendly, near great wolf lodge, very clean, smells lovely, wonderful workout facility, laundry, room has a

the staff was super nice, and helpful. free laundry is awesome yo!!

we did laundry a couple times during our stay

that laundry costed money

guest laundry room needs to be remodel overall great

don't do your laundry here takes ten dollars to dry a load

bring your own change if needing to do laundry

the hall was full of dirty laundry containers that we had to try to manage thru getting to our room

laundry onsite option was a huge perk

some of the dryers in the laundry area didn t work properly

with some table wear are useful,room is clean,the indoor pool is open,very good breakfast,good laundry

the laundry room was right down the hall

there was a nice breakfast in a spacious dining area

flat top cook top, coffee maker, toaster, hair dryer, dish soap, sponges, dishwasher pod, laundry facility $2

staff was helpful when i needed to use the laundry

kids kept opening the side door and there was at least 20 unsupervised kids in the pool while their

the 150$ pet fee is ridiculous!

pool was closed due to the virus, but gets a 5 star rating

was only 1 washer and dryer so i had to wait 3 hours to get my laundry in

room we were put in was next to the laundry room

our child loves the pool too

the hot breakfast and supper every night was a super bonus for us

great location: breakfast was good, lots of parking for larger vehicles and vans

very easy to use laundry service as well

don t really offer any breakfast, it s mostly a frozen sandwich that you can microwave; - the laundry service

room was located right next to the laundry and the dryer was not fun to listen to that night

they have an indoor swimming pool, gym, and a laundry room

loved the swimming pool and whirlpool

no bible in room, had to tell day before to have room cleaned,no laundry bag

staff was friendly, hotel was clean, nice pool, great breakfast

room was very huge, features were all great and luxurious. huge free parking on property.

the breakfast, staff friendliness, and affordability.

easy parking

room clean and well stocked with towels, nice breakfast assortment, close to everything, ice and laundry facilities

recommend this place it's convenient, they have breakfast, nice rooms, fridges n microwave, laundry

really appreciate laundry facilities for guests

left a small pile of laundry and have called they stated that couldn

the rooms had a microwave, coffee machine (well stock coffee supplies) iron, iron board, desk, laundry bags,

the laundry isn t free

the whole lobby area smelled like mildew because the laundry room was right there and they obviously have mildew

clean room and laundry facilities and staff always friendly and welcoming

laundry facilities need work. but i was refunded.

breakfast

guest laundry was in terrible shape

liked the fact that there was a guest laundry

shuttle service ends early

breakfast was very good with an omelet station and many choices both hot & cold

nice kitchener great view of airport area so i could see planes landing and taking off

more diversified breakfast, a working clothes washer, hallways too noisy from all doors opening and closing,

location was great the breakfast was too late in the morning for me to try overall it was a decent place to stay

the breakfast was mediocre, but it was better than our experience in durango s fairfield inn

had the train out at 6am so didn t get your breakfast

breakfast was served at 7:00am and it would have been better if it were at 6:00

clean, breakfast, shuttle to airport.

construction was a mess and the equipment was parked in the road making it hard to get into the parking lot

close to airport shuttle service

advertised swimming pool, jacuzzi/spa

change the wifi password every sunday

specifically chose this hotel for the airport shuttle

the pool area and basketball court was great for kids

was very noisy the first night we got no sleep we went out for breakfast bc there were kids and baseball players

nice courtyard with pool and basketball court.

we arrived with two kids under 5 at 11pm and couldn t or wanted to waste time one requesting another room

the staff went way out of their way to get us quarters for the guest laundry, and that was very much appreciated

breakfast was not very good.

the beds could be a little more comfortable, but not terrible. pool is cold, but very clean.

over all a good place to stay the pool was cold but it s not exactly summer

wifi did not work, no room service and got price of room noting special

the pool, ice machine, laundry room all were closed

had issues all weekend and the parking lot was a little slick due to recent snow/the direction the building

the staff was great, the pool is fun, and the breakfast outstanding

only minor comments, the parking wasn't convenient and the sat nite bartender was young and inexperienced but

actually wanted to go to the swimming pool, but just ran out of time due to opening and closing.

my son called the desk,as i was covered in soap, to which the staff replied, we re doing laundry right

laundry was not in operation

comfortable breakfast was good

recent pool experience was not good - my grandkids are 6 & 8, kids that were in there with them were between 1

great breakfast and pool was open unlike most hotels right now!

the key card did not get the pool door open and the laundry soap was out.

clean, nice saltwater pool, friendly staff.

pool was out of commission

great breakfast

we enjoyed the indoor pool and the breakfast. our room was great and we enjoyed our stay.

a cheap room to sleep in head out or if you want to lay low for a few days it's great but the laundry facilities

people loitering, drinking, smoking, hanging out in parking lot, and the stair wells

easy to walk to room from parking lot.

good price including breakfast

the eating area is very small and makes it hard to get around to prepare breakfast and still have a comfortable

we used the laundry facilities with no problems

things for the hotel to consider would be: add a change machine in the laundry room, turning up the temp in

getting locked in the laundry room. it's been fixed lol

easy access to building from parking lot

pet friendly hotel but no pet bags provided outside to pick up after the dog and it just happen to

parking good

breakfast was so good and the staff was very professional

pool smelled like algae and our bathroom looks like it was not fully cleaned lots of half empty

breakfast was excellent. the kids enjoyed the pool.

parking lot is kept clean and well lit

small indoor pool, laundry facility

our room was very clean and the facility also offered a laundry room to wash our dirty clothes at also a great

tub leaked into laundry room below our room and we were accused of damaging it even though there was excessive

laundry facilities available

with the weather issues laundry was delayed, but it couldn t be helped.

then my kid was sick so i had to do laundry & the residents left clothes in the only working washer & dryer

heavily of nicotine and cigarettes, walls, ceiling and fixtures were stained with years of smoking residue

will charge you deposits they are not supposed to be charging for your pet even after you have been bringing

the pool was not available . the towels were low thread count.

good outdoor pool, very close to restraunts and shopping

broken elevator, flood laundry/ice machine room

are wrong and need to be changed, especially since the ice machine is located in the guest laundry, and only

dryer in the laundry room needs to be replavef. it took 2 hrs to dry a small load of laundry

staff is very friendly, good breakfast, warm pool, and clean facilities.

parking

plus, laundry facility on-site was super-convenient and affordable for me

hotel, then it will work for you, just ignore the stale cigarette smell in the lobby, rooms and laundry/bedding

breakfast is acceptable, small pool if we wanted to swim

wouldn t hook up to xbox, wifi wouldn t work in my room, bathroom wasn t clean when i received the room,

one of my kids got scalded trying to shower

no laundry facilities

the location and the design of the parking lot. it could have been bigger and wider.

even though we arrived late the staff was very friendly. the breakfast they served was amazing!!

the pet fee is outrageous (30$ a night) for a

not enough parking space

gal at the desk did not pay attention to the needs of the people at breakfast

the 'continental breakfast' left a little to be desired.

wifi was horrible but the staff kept fixing it for me

breakfast. add some assorted pastries, boiled eggs better yogurt, bagels

oh also, of course, the breakfast in the

20 dollars a day for our pet was steep.

get very many channels on the television pool towels rough & hard when dried off no spa needed more breakfast

pet friendly. clean. in good location (neighborhood).

the breakfast was good. the staff was very accommodating. i will stay here again.

said the pool was heated but when we got there it was cold as ice no temperature gauge anywhere to see how

coin only laundry

the guest laundry. more machines are needed.

great sitting area. nice pool.

the breakfast both mornings was hot food and made fresh, not pre made and warmed up in a microwave

breakfast was amazing - very very good

it smelled of cigarettes and cheap air freshener in what was ostensibly a no smoking room

for non smoking and was put in a room clearly that was smoking

rooms were good size for 2 adults and 2 kids they do have coffee and soda in lobby area.

there were also people doing drugs in the parking lot

i had a room on the 1st floor but i had to park 6 parking spaces down from my room.

breakfast was the standard marriott-style breakfast, but just what was needed to start the day off

breakfast was great with lots of choices

huge tv, nice kitchen set up, comfort bed (pillows were really poofy

wonderful breakfast

good breakfast considering the covid times.

some seminar going on and parking was a nightmare

wish they would have separate designated parking areas for overnight paying guests and those just attending an

really a problem, but we went to the bar about 5:15 to have a drink, and the lady was still counting the register

too expensive, cafe/coffee bar should be open all day

we didn t plan any evening activities because we dedicated that time to the pool for our kids

very much enjoyed my stay here. gym was great and the breakfast was awesome

not a big deal but i had to ask what time breakfast was and where the gym was and where the pool was

bar because there was no soda machine back there so she left the bar many times to go back to the kitchen

the bar was closed as it was between liquor licences

i did not like that there was no room service with our 3 night stay.

the lack of amenities made the stay boring, the fitness and laundry rooms looked thrown together just for the

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

the room had working air conditioning, comfortable beds, and plenty of parking space

there was about four guys in their 20s all tatted up just hanging out in the parking lot so i didn't feel

breakfast, spacious rooms, and great staff who were super welcoming even when i was later evening

laundry facility

no laundry room for guests

just like cheap laundry soap

had a smoke free room, but there was plenty of smoking right outside our room

clean, not too far away from harrahs casino , good price.

smelled like weed in laundry area

quality was poor, cleanliness was not up to decent standards-cockroaches in room, laundry and trash in hallways

we like the laundry/ and restaurant within the hotel was cool

large guest laundry- 3 washers and 4 dryers

had a great stay at this property out door pool amazing air flow , just didn t have free

room was clean, gym was incredible for a hotel

t find my reservation for almost an hour and a half also later on after coming back from the casino, my room

the wifi was not working on the tv our whole stay.

microwaves should be in the rooms. pool was out of use.

the pool was very cold. it was hard to enjoy more than 20-30 minutes.

laundry room

the pool is a little small, but the seating poolside was comfy!

they had a yogurt bar and much more

more handicapped parking places would be useful.

by the way, the pool was heated, and the room was warm even in january

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

they did not have a laundry facility

asked for one when we got back and did not have keys for the laundry room

it was ok and they have a laundry area for customers

fact that you don't have a laundry room

gym equipment didn t always work

the staff was amazing! the room was super clean and room service was superb!

extremely pet friendly. staff was lovely.

the wifi wasn t working for 24 hours

the gym was really cool and i loved the penguins

clean, comfortable beds, good breakfast

staff were friendly and helpful, especially the chef in charge of breakfast

then the breakfast excellent so close to the convention you can walk and ride the train for free

hotel, great gym, very clean, polite staff, central located, good spacious rooms and very comfy beds

breakfast could be better

bar soap in bathroom, also cleaning people did not supply a laundry bag

however no laundry bag nor any bar or hand soap

checking in we went to our room and the hallway was full of dirty laundry

i love the location! we bring our kids here to have a staycation! they enjoy it!

comfort wise the place was satisfactory although i was a little disappointed the facilities(pool,gym) closed

there were at least two wedding parties the weekend we were there so i get that laundry was busy but we did

they have one vending machine in the gym to get a drink

no room service, nickel and dime you rooms were pretty noisy.

attached restaurant sat us in the bar and werent very attentive

spent more than we normally would as a treat to ourselves for a weekend getaway without kids

we were looking for laundry facilities in the hotel and there was none.

noise from laundry???

hotel was short staffed, no linens for the pull out mattress for the kids and their were stains

location, great staff, excellent room service

room service for breakfast

hotel bar staff made fantastic cocktails and the decor of the lobby and bar is perfect for a 1920s

the only thing we didn't like was no option of a hot breakfast in the hotel.

did not eat the breakfast.

for that cost i wish the hotel would provide a breakfast

great breakfast and coffee

staff on the front desk and the bar (drum) we're amazing, saw i was on my own and took the timeout to interact

worst problem was 3 kids followed me back to the hotel yelling at me

short staff and no room service due to quarantine so understandable.

over priced room service

i also did not like the fact that the bar does not open until 4pm

the room service doesn't come with basics like salt and pepper

lobby looked like hotel from john wick. bar was well stocked.

the room service was nice, but make sure to ask for ketchup for potatoes, salt, and pepper

was never told about shuttle service, left an old room service menu on my bed that was filled out by previous

restaurant food was not good nor cooked correctly due to kitchen staffing not coming in, the mini bar pricing

you should allow kids at your hotel.

long distance to walk for parking and casino.

losing at the casino

very kid friendly but to be expected i guess as it's a casino

big comfy beds, casino downstairs, nice place.

the staff was friendly and they made everything easy by texting (room service, checking out, etc)

i wish the spa and salon would of been open.

the $100 pet fee was a bit steep.

pool and jacuzzi was way over packed with kids

everything from valet to late night room service were amazing!

they had a guest laundry facility, which i did not use, but seemed useful

self-service laundry room

great hotel with excellent amenities. free guest laundry.

nice breakfast, coffee in the very early morning. good guest laundry.

happy with everything. breakfast was normal size, but slightly better choices.

breakfast was not included and the parking fees are excessive at $28 per day

pool, and fitness center

breakfast was good

the bar staff was amazing!!

pool

i wasn't able to use the pool or gym, but i had no issues using their laundry room

the bar was only for private party.

breakfast options were excellent for any dietary needs

nice gym

breakfast could be warmer

excellent complimentary breakfast and everything was clean.

breakfast was delicious and awesome

the breakfast was okay at best

great location! very nice clean rooms! great breakfast!

stops at the door of the hotel, the staff was extremely friendly and very professional and a nice gym &

tv didn't work, the fridge didn't work, the laundry facility was filled with laundry for hours and front desk

it does have a laundry room

trash bags, and dirty laundry old paint buckets, dry wall pieces everywhere

room was across from laundry facilities and there was a machine beeping all night

when talking to the staff they said we have not anyone to do laundry the elevator was broken so we had

modern and updated, free laundry (self serve)!

it totally ruined our plans for celebrating the kc chief’s super bowl parade with our kids, a waste of $200

was told i couldn t go into the gym due to vivid

it totally ruined our plans for celebrating the kc chief s super bowl parade with our kids, a waste of $200

breakfast was outstanding. location was perfect for attending an event at t-mobile arena.

location, cool vibe, the bottom floor bar and rooftop bar were both excellent

a pet friendly hotel would love a pet station out front so i dont have to bring in the dog poop bag

i have stayed here before but experienced the bar for the first time on this trip

cool design, big room, great shower, nice gym.

rooftop bar could of been open

indoor pool, beds, nice facilities.

although hilton honors booked us here as a family friendly and pet friendly location, it was neither

did not like the nonrefundable pet deposit

loved being able to swim in the pool after a hot day

use of space. kitchen area. style

room was spacious, and having an in-unit laundry was a huge convenience

gym and location were great

beautiful bar that was open until 11pm, last call at 10:45pm

nice bar in the lobby with ample room

also, a few hiccups with check in and my breakfast voucher but the staff was so helpful, i can't complain

up there was 3 police cars rite out side the property and a meth head girl walking through the parking lot bare

the only positive is they kept the parking lot lights on at night

i did not feel safe leaving my car in the parking lot or spending the night in the facility

parking lot was under construction, the room was average at best

was extremely unsafe, had to switch rooms because we had a none smoking room and the room we were given stunk