spa not working laundry facilities without detergent available

lots to do in the surrounding area, then back to hotel to relax in the pool and hot tub

the bar was very nice indoors and the staff was very pleasant

kids loved pool

cold indoor pool that kids wouldn t swim in due to temperature

the pool was closed. i was sad about it.

the breakfast was delicious.nice employees.ty

excellent front desk service and breakfast food and service was great.

advertised online as 'pet friendly'

they were very accommodating when it came to our pet. the rooms were clean as well.

design, the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast

pool, fitness, laundry

large room with kitchen and close to work location

the kids loved the pool i loved the jacuzzi

the room was fine, but no nightlights in the bathroom, a pet peeve of mine

room smelled like pet urine

the high unexpected charge for our small dog in what was advertised as a pet friendly facility.

just that the pool and resturaunt were closed due to covid 19

would not go to the bar ever again

it could be better to ad a jacuzzi close to pool area.

loved the pool and workout room

clean, friendly staff, basketball and mini golf putter for kids

i love 2 room suites with kitchen

convenient to have a small kitchen

great pet friendly property.

the offset double doors plus the laundry carts are impossible to get around

have like a laundry room

pool was a little dirty. we found someone else s dirty laundry under the couch/trundle bed.

overall great experience except breakfast

many kids unsupervised in the small pool and throwing footballs and basketballs into pool

minor imperfection - no dirty laundry bags.

that does not provide laundry service

the bed was absolutely comfortable and the laundry service a plus!!

couldn't order room service after 11 pm.

one stop shopping, casino hotel restaurants all in one location.

easy to get to, parking was convenient

plenty of parking

the parking lot was a little awkward, but besides that it was great!

big parking

lots of parking so finding a spot isnt an issue

very clean and quiet breakfast was great

breakfast was good and the staff was super friendly and wonderful!

this is also a pet friendly hotel

at one point, the internet did not work either so that was an inconvenience because we had our kids traveling

the couches had stands on them, with it already being a pet friendly hotel to me the rooms should be spotless

we witnessed staff folding clean laundry in the front desk office and placing the sheets on the desk

the laundry facilities were great

i knocked on a few doors, office, laundry and another door near the reception desk

the laundry room because of other inconsiderate guest but i picked up some things because i can not do

the laundry room was well maintained

no laundry/dry cleaning services

laundry was not available at all, i was offered to have my laundry done myself at a hotel next door

no laundry facilities no store to purchase

mething got broken at the kitchen), pool and gym (lots of teenagers running and

kids were disappointed

needs a little updating and laundry needs updating and cleaning

breakfast is good, they have a fitness center and a laundry room, and the rooms are just perfectly sized for

noticed there were two laundry machines and one guest was using the other while i tried out the other and it

laundry room was not clean at all

laundry facilities need renovation

their dryer was broken so they dried my laundry for me

was told online there was no pet fee. was charged $50.00. room was not very clean.

kids loved the

glass of white wine at bar $18

location. easy parking. indoor pool.

our toilet plumbing would back up and the kitchen sink was clogged

the gym was nice

that there are no utensils, paper towels, plates, or an extra box of tissues in the room with a kitchen

the only cereal was sugary kids stuff

early check in...no problem

the staff were all so nice, welcoming us in and helping us out when we had questions about the laundry

though we didn't need to use them, it was nice to have a laundry room on premise

hotel was clean, a pool and hot tub, and breakfast was good

unable to complete work during stay due to problems with wifi

i was disappointed that due to covid-19, we could not use the indoor pool.

no rooms available so i can stay in a bedbug infested room till tomorrow ohh but font bring your laundry back

for longer stays, a fridge/microwave or laundry facilities would've been helpful

no laundry facilities on site 2

the restaurant was closed, no laundry, no real store, nothing to charge so much for

the restaurant was closed, no laundry, no real store, nothing to charge so much for

at the pool blaring music with profanity while at the pool with my 5 yr old

love the fireplace

breakfast was excellent

really encounter any negatives, aside from there being no available tables at breakfast because everyone was

great location. very comfortable. having the full kitchen was a great help.

laundry was inconvenient because of lack of quarters at the front desk

bathtub cant take bubble bath for kids only shower

gym did not open until 9am

location and i loved the free breakfast with the omelet bar

for the past 2 years every hotel we stay at the chlorine is so high in the pool, it burns my kids skin

laundry sucks, vending machines just not working because it was full in cash

tv, wifi, able to keep a comfortable room temperature staff: friendly and very helpful misc: laundry on site,

laundry room detergentdryer sheets dispensers have been inoperable for a few months, no change

reception staff very helpful. laundry facilities great. good size room.

they had good ice dispensers and a laundry section

i booked this on 4th of july for the pool and free breakfast

didn't have a pool , ignorant customer service , lazy workers everything about it was

), there s a bad smell in the halls and room smelled of heavy fragrance, pool is permanently closed despite

additionally, the pool area isn't tidy and the pool didn't open on time because it wasn't treated on time

need more towels in the pool area . kids need not be allowed at night at pool period

everything was great. it was clean, and the staff were great. breakfast was good also.

very clean and the kids enjoyed the breakfast

areas were not very clean and there wasn t enough staff working either the front desk or the breakfast area

clean, affordable, free breakfast, gym, laundry facility, and great for traveling for work.

gym equipment all worked. laundry available. didn t need to use.

free parking/breakfast, the complete kitchen in the room with the curtain to divide the room,the bed was

i absolutely loved the room and all of the amenities. the gym was also amazing

breakfast was simple, yet they have a waffle maker which is always a plus with kids

the laundry facilities were out of service

they have laundry, fitness room, and a meeting room

very unprofessional for me and my kids

clean and organized. the staff were very helpful. breakfast was amazing

front staff had kids hanging in lobby for hours both nights

i love that they had a guest laundry room on site

convenient laundry facilities, convenient parking, very clean and comfortable room and facilities

breakfast in morning was good but nothing unusual

wifi is free and fast enough

pool again was very

shower tiles could have been cleaner, no laundry bag

and like to store and reheat them) we always travel around the us for fencing tournaments and kids usually feel

the restaurant bar downstairs was great, really good food actually

and they never returned our phone call when we left a message to request room

wifi never worked and no housekeeping

free laundry service continental breakfast

everything was great, spacious room, clean, nice pool, laundry, great breakfast

the value. nice breakfast. nice front desk people.

noise from kids running overhead after hours. 1-2am

the kitchenette came in very handy as did a door between the bedroom and sitting room

the breakfast was good. a nice selection of pick up quick choices.

we stayed in one of the suites and it had a very homie feel complete with its own little kitchen area including

the pool wasn't the cleanest

kept very clean and modern. bed was comfortable. breakfast was good.

spacious room with complete kitchen

wifi enrollment was difficult- i gave up- it seemed more important to collect all my information

bar was not open so nothing to bring me to the lounge area even though i was there for a week-long

nice gym

cleanliness and gym were great

bar at all

once we got into the room, the front desk called to inform us that several kids' sports teams were staying on

kids were out in the hallways playing actual hockey, playing ding dong ditch on our doors, yelling

a terribly behaved sports group was running wild overtaking the gym area and loudly disrupting the facility

was good, pool was great, the staff was very nice and helpful

also, the amount of chlorine in the pool was noticeable through the door in the hallway that leads to it, and

swimming pool not open.

everything down to the bar service. the bartender really stand out!!!!!!

easy parking

adequate available parking spaces near the main entrance

hotel room was nice and enjoyed the pool with my grandson.

i m thankful that there was a laundry room that didn t require quarters, so laundry was easy

with a kitchen, dining area and living area

having a kitchen to make my kids breakfast

breakfast was good and pool was always clean

dark carpeting and heavy drapery

laundry hit or miss with leaking, temp regulation and payment system

in room sit in area comfy bed elevator bldg lots of entrance by key code pool outside deck laundry

this person was responsible for check in, laundry, housekeeping, etc

caused issues on checkin with paying the pet fee; took close to ten minutes and multiple tried by the very nice

there were no dishes or utensils to use in the kitchen

rst assigned room smelled of smoke; reassigned to new room right away), dish washer in room, laundry room in

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

should put more laundry rooms.

beautiful place very quit and pet friendly

there was guest laundry and a small gym

door facing the parking lot is accessible to anyone with or without a key wreaked of marijuana smell comforter

the staff was outstanding & the breakfast was super!

the staff goes out of their way to address your questions, and you cannot beat the hot breakfast buffet

the rooms are spacious and the hot breakfast is fantastic

loved having the workout room and while i didn t need the laundry room, i m sure it would be helpful to

staff, good breakfast, very comfy beds, large rooms, laundry self-service (excellentwhen travelingwith a toddler

no laundry detergent in the hotel store because

even better was the laundry room all the machines were clean and the dryers actually dry your clothes unlike

employees were very nice and helpful providing us with extra towels, help with the guest laundry and information

indoor pool, guest laundry everything was really clean easy to park right out front of the lobby really

very clean, quiet, staff was very courteous, pool and gym area were super clean

he showed us a room on the first floor, but i personally didn't want my window to be close to the parking lot,

there is nothing to do in the immediate area except for a nice miniature golf course, chip and putt, and driving

hot breakfast plus clean indoor pool at this price was amazing!

of old mattresses and furniture in the parking lot, unfinished construction work every where, dirty hallways

the parking lot is strewn with sea containers and construction supplies

staff was excellent, the breakfast was great as well.

pool was dirty, filled with hair and filter wasn t on

had everything we needed for a last minute getaway, the pool was a little cold but we still had fun

comfortable beds and laundry room

laundry was too expensive and the staff although nice never at the front desk

that if you wash you constantly have to check on you clothes and that i wished hotel offer full breakfast , pool

breakfast was very poor

the room looked decent with a nice little kitchen area hotel was quiet

i enjoyed the buffet style breakfast n laundry room!also like the laid back n cozy environment!

oh and laundry room, i was able to leave with all our clothes washed

breakfast, laundry room, very comfortable beds, a spacious room, a number of hotel entrances from the parking,

liked having the kitchen and the work desk, and liked that there were usb outlets everywhere

there was one large room with a comfy sofa and a kitchenette

there is plenty of things close by like pharmacy, deli, breakfast, wawa

and the bars and restaurants on site is amazing, lloyd the bar tender was amazing and definitely made the

& thoughtfully designed property, great location, very walkable to the town, lovely bar and restaurant spaces

new hotel with nice rooms, very clean, and a great gym got close to train station in

llimited breakfast offer with only one sweet option and not super tasteful no dining room for the breakfast,

they have laundry facilities, but it was broken so they washed our daughters clothes in their facility

also, do not use the laundry services

prices of beverages at the bar were $$$ steep

that the in door pool was cold and the whirl pool wasn t working either.

bar prices were costly too

small pool

the pool was closed

the limited gym equipment.

the pool was nice and warm

the photos appears swimming pool, but it was not working

lastly the laundry room could use some updating as one washing machine and one dryer was broken

the laundry facility is a joke the machines don't work!

pool should open earlier. i had little kids with me. they wanted to swim.

loud kids above the room waiting over an hour for sheets on checkin, holes on sheets and curtains

everything little sad that the pool was closed my kids really want to go to the pool hope when we go again the

gym needs some maintenance

kitchen didn't have a dish cloth to wash the dishes or pot holders like they usually

didn t bring dog cause they on phone they weren t pet friendly

they have a small hotel bar with 1 beer on tap

the pet fee is exorbitant

the entire time you have people yelling to eachother in the laundry room about how they never see 40hrs in a

one person at desk, doing laundry

desk staff was very inefficient door behind the front desk was open and you could see and hear laundry

checking people in and doing the laundry

room i was in was very close to the laundry so i felt a lot of vibrations and shaking throughout my stay

business center is not open and the laundry room is not available

i didn’t like was on the website they said it was a pool when we got there there was no pool my kids wanted

staff was very friendly pool open until 11

were a ton of children staying that weekend so getting into the pool or hot tub was virtually impossible

i didn t like was on the website they said it was a pool when we got there there was no pool my kids wanted

laundry machine available (staff at the reception even had change for me since i had only bills)

great wifi and nice

pet friendly

gym was super small

breakfast offered many choices each morning

eggs the most bed was comfortable my husband enjoyed the spa & pool after a long day at work self laundry

to the older gentleman that kept the indoor pool area clean and had patience with all the kids at the pool last

very dirty rooms ! parking lot was from hell ! very dark gloomy parking lot

sounded like their kids were playing in my room early in the morning

the room was clean and very comfortable!! the pool looked clean, the bar was nice as well!

the location and laundry facilities

was closed restaurant was not staffed due to a wedding reception onsite laundry facility stank so badly of mold

beds were comfortable. like the laundry facility.

then that sign too the first floor *laundry room* just tell people when checking in

location, size of room, advertised amenities of restaurant, pool and laundry facilities

lack of laundry facilities no late checking out less food choices for breakfast

finally, three days later they 'discovered' it in their laundry

when i booked the room, it said that it had a fireplace and tub

he had fun music playing during breakfast to get everyone dancing and was interacting with all of the guests

wifi wasn't working and no suggestion of when it would be

laundry room to small

well equiped gym with a quality bike for serious cyclists

the prices for food were very high, in the restaurant and high even for room service, which os usually more

pool room was cold for the kids and i always feel like the room cost is higher then i would like to pay but it

pool room was cold for the kids and i always feel like the room cost is higher then i would like to pay but it

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

the bar was closed on a friday and sat night. the resturaunt was also not open.

clean, nice breakfast, parking garage, quiet neighborhood.

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

clean. friendly staff. covered parking available.

on-site laundry was clean and easy to use

ladies working breakfast could have been more professional and responsive.

too many kids jumping in the pool. needed supervision.

basketball court was great for our kids to run off steam

it was noisy, kids running above us

plenty of parking

i was traveling with a handicap person and they carried his bags, seated and served his breakfast and refilled

they had a nice pool and its always nice to get a hot breakfast before hitting the road again

it had a kitchenette, but no refrigerator

it was right off the highway with lots of parking

i wanted to know if they had laundry wanted to know if tgey had laundry, or breakfast

staff; comfy beds; electronic laundry facilities; great parking; easy access to highways & eating /groceries

in rooms, more sound proofing, more frequent housecleaning but staff nice, bed comfy & electronix laundry

staff, comfy beds, electronic laundry; byob detergent, inconsistent bar hours, non working vending/ice machines

not enough outlets or towels, no iron or ironing board or laundry bag

and when i got home, the stink was in all my clothes, dumped my whole suitcase right in the laundry, even the

nice desk staff. decent location. a nice guest laundry.

laundry facilities were out of order and very expensive

laundry didn't have coin exchange, checked out earlier than expected (job ended sooner) didn't

on them, the first room we had on the 4th floor had rattling noise from some sort of air unit or laundry room

also, the people at the front desk were more interested in getting the laundry done than checking us in

dirty - hair in bathroom - carpet dirty - musty smell to room strange people lingering in lobby / laundry room

our stay was great, the staff was very courteous, and the laundry facilities were wonderful

the kitchen, fridge, microwave were all useful

tv remote didn't work properly,no tv guide,and not enough channels,wifi wouldn't work either

breakfast was slow had to wait for cook to refill dishes. no laundry.

great breakfast, nice fitness room, self service laundry on site.

laundry not working, and no one able to help.

the laundry wasn't available but the desk clerk helped us fine a laundrymat

although staff tried, kitchen was still struggling with new pancake maker and the 2 new fancy coffee makers

the cleanliness and the pool. love how they have a laundry room- life saver.

gym was not open due to construction. not mentioned on web page.

the gym wasn't open

and is pet friendly to bring your dog

the pool was open

were issues with the elevator where it would not open on the customer side at times, only on the laundry room

it had laundry

it was located in the laundry room

the room was just what we expected and we loved the pool

location and good parking

i loved having the separate bedroom and the large livingroom, full kitchen and office area

nice gym, nice room design, women in guest services were hospitable

they took us in at 5 am, made sure we had breakfast, coffee and snacks and helped us on our way

great hotel gym

and the fireplace was a lovely unexpected bonus

very clean and spacious. the breakfast was good too.

everything. pleasant employees. good breakfast.

the pool was teeny-tiny! the corner market was rather small, also.

nice small gym and adequate parking spaces

good breakfast, comfortable room with great shower, couch, and two tvs (perhaps overkill).

the rooms were a good size. bed was comfortable lobby was nice. ample parking.

the pool could have been a little warmer but it was still wonderful.

didn t eat breakfast

indoor pool

i did not partake of the breakfast. the facilities were great.

laundry, ice, pool, hot whilpool, gym, restaurant, bar, outdoors tables

acted like i was bothering her when i asked about ordering food or when room service was

the gym is limited, for example, no barbell

the pool area was clean but the pool was obviously over chlorinated

the night front desk and bar and grill staff they were great

laundry room was good & staff were amazing - they have readily available pack change for us users

laundry room which were an added bonus

location, breakfast, laundry room, and location to restaurants and stores.

the laundry room was clean, dust free and in good working order with two washers and dryers for guests

laundry being coin-op

laundry but advertised no phone did not work, call front desk but didn t fix no thermostat

1 room however had no tv, no dresser, no safe and nothing to sit on, wifi not working

alot to do with kids and ur mate

no jacuzzi. pool closed.

the pool wasn't heated!!!!

the wifi was excellent

big room. great fitness center.

great pool, fitness center and lounge.

and i did laundry & there are no timers so it s a total guessing game as to when your clothes will be done

they said they lost their laundry service and had no clean sheets for a room for me

bathrooms were falling apart, stains on the furniture, room doors didn t work properly the laundry list

about to fall on our heads, we paid for breakfast and other services but they never offered it or gym or pool

breakfast was great but could add potatoes to the weekend menu

no laundry room

hmmm and indoor pool would have been nice :)

the pool and surrounding areas were beautiful

the room was very clean and the pool was relaxing. the staff is very nice

they have a nice pool located on the second floor of the facilities, it looked really clean and fun (didn't

having a laundry room, which is free for guests is definitely a unique aspect of any hotels i'm familiar

guest laundry services were easy to use

on site laundry and convenient to everything

used the laundry facilities, and caught staff taking my supplies of of my washer

close for two years, the fitness center is a joke 83 degrees hot and conjoined with wide open laundry room

little problem i had is with external laundry services

i couldn't do my laundry and had to air dry

the indoor swimmer pool and hot tub were great amenities

the in room free wifi has to be activated daily.

need more handicappd parking also need handicappd double accessible rooms

like i was in smoking room and maybe after check out they had mistakenly checked it smelled like cigarettes

smoking but smelled of cigarettes

i asked for a non smoking room because my fiance gets deathly sick from cigarette smoke, it was not a non

room smelt like it was a smoking room

was not what it said we would be getting- 1 bed non-smoking instead of two bed smoking

i would have liked to have been able to use their laundry as i didn't have a car.

they even had a laundry which, after 8 days of traveling, was great!

the third floor smelled like body odor and cleaning chemicals because they left the dirty laundry carts and

the staff was friendly, breakfast was amazing and the room was huge and comfy and clean

a little frustrating, inability to link my phone up to the tv ,even with using the qr code and wifi for 2 evenings

the electric fireplace and spa tube were perfect for relaxation.

staff in hotel and bar were very friendly

beautiful grounds,well maintained,nice bar small but excellent nartenders

parking lot not being taken care of

nice location, historic building, good kitchen, very friendly staff

room was very clean. most comfortable bed i have had in a hotel room. really good breakfast too

the pool wasn t open

the parking lot was a little congested but that was understandable with the complete overhaul the place

construction materials scattered all over the parking lot nails sheetrock all over

to remodeling, the pool wasn't filled

i love how there is a self service laundry on site, tea, coffee available in the lobby is a nice touch

and well appointed with everything that you could need - small pool and gym but all great - guest laundry and

breakfast was adequate with coffee, juices, yogurt, cereal and scrambled eggs and sausage

liked the wifi service for getting on the internet

everything that you could need - small pool and gym but all great - guest laundry and a great breakfast buffet

the size and cleanliness of rooms, the laundry, the staff was excellent

huge kitchen, usb chargers, good breakfast, place to do laundry, and they have environmentally friendly policies

no utility lights in the parking lot, not much gym equipment.

pieces of fingernails on the floor in the bathroom. pool not opened

having a kitchenette in your room was such a convenience. the bathroom was roomy.

breakfast was delicious and they provided a lot of options

has a free parking lot.

very clean, nice friendly hotel with plenty of parking bar restaurant there with decent food.

there was no complimentary breakfast

the pool was closed . coronavirus sucks!

room was by laundry room, employees were loud

he gave me a room between the laundry room and front desk/

i asked for $ to wash my laundry since they were the cause & they refused

laundry room detergent machine was out of order so had to go out of the way to pickup detergent

there was a basket of clothes (laundry

amenities in room were nice. kitchen was clean and equipment was good.

free breakfast

the free breakfast they serve was one of the best i've had at a hotel and the staff at the breakfast was

could have had better breakfast options

interior kitchen cabinets have debris and dust from installation

close to my worksite. plenty of parking, room was clean, staff was friendly.

getting out and in from parking lot is tough do to highway

felt very safe there and enjoyed having breakfast at rooster restaurant across the parking lot

no wifi lied ! no tv ! mold everywhere!!!no breakfast!! disgusting dirty. i have photos