location, size of room, advertised amenities of restaurant, pool and laundry facilities

beds were comfortable. like the laundry facility.

was closed restaurant was not staffed due to a wedding reception onsite laundry facility stank so badly of mold

the location and laundry facilities

then that sign too the first floor *laundry room* just tell people when checking in

laundry room to small

or if they do not maybe offer room service or make breakfast longer than 10am

clean, well taken care of by staff. early check in was no problem.

i liked that it had a pool bar and food

clean place, nice staff, indoor pool for kids. close to other amenities

on-site laundry was clean and easy to use

& loved the breakfast

from kitchen to living room 60 tv french doors to bedroom awesome bed 50 inch tv in bedroom

when having kids, they make messes

the kids loved the pool

they even had a laundry which, after 8 days of traveling, was great!

the third floor smelled like body odor and cleaning chemicals because they left the dirty laundry carts and

i would have liked to have been able to use their laundry as i didn't have a car.

very comfortable bed and the spa tub was a nice perk

breakfast was hot and delicious

the wifi was excellent

big room. great fitness center.

great pool, fitness center and lounge.

lack of laundry facilities no late checking out less food choices for breakfast

finally, three days later they 'discovered' it in their laundry

the pool and jacuzzi are too refreshing

also loved the free ev charging stations right by the front door - a huge bonus

the complementary breakfast was delicious

close for two years, the fitness center is a joke 83 degrees hot and conjoined with wide open laundry room

used the laundry facilities, and caught staff taking my supplies of of my washer

guest laundry services were easy to use

having a laundry room, which is free for guests is definitely a unique aspect of any hotels i'm familiar

on site laundry and convenient to everything

i couldn't do my laundry and had to air dry

little problem i had is with external laundry services

pool was nice. good breakfast. and super friendly and helpful staff.

breakfast overall very good but scrambled eggs were not fresh

breakfast was fine. parking is good.

nice location, historic building, good kitchen, very friendly staff

for a spa tub, i kind of expected bigger softer towels in the rooms and the ones provided were not what i

also the room did not have a fireplace as was shown on booking

wifi connection / info on how to connect if available

the parking was great, etc

bathrooms were falling apart, stains on the furniture, room doors didn t work properly the laundry list

and i did laundry & there are no timers so it s a total guessing game as to when your clothes will be done

they said they lost their laundry service and had no clean sheets for a room for me

the property was convenient to where i needed to be and has a good pet policy.

the kids enjoyed the pool although a small pool and crowded while we were there

no cleaning, wifi only one day work!! not good , room is not cleaning

lots of parking so finding a spot isnt an issue

of the staff, cleanliness of the room, hallways, walk ways and outside parking lots, also pet friendly

1100 am no problem no extra charge for eary check in and they even let me check out 1130 with no late check out

the parking lot was a little awkward, but besides that it was great!

staff, good breakfast, very comfy beds, large rooms, laundry self-service (excellentwhen travelingwith a toddler

employees were very nice and helpful providing us with extra towels, help with the guest laundry and information

no laundry detergent in the hotel store because

breakfast is good, spacy rooms and the hotel has guest laundry which is meaningful for long stay

all in all pretty good. laundry was a little pricey.

pool not open

this is a great pet friendly property, however, their pet fee of $75 is a bit steep.

great location. every room has a sleeper sofa. great breakfast .

clean, friendly staff, basketball and mini golf putter for kids

spaciousness, beds, kitchen facilities

business center is not open and the laundry room is not available

snack bar limited

kids putting towels into the pool

were a ton of children staying that weekend so getting into the pool or hot tub was virtually impossible

comfortable, good value for money, didn t get a chance to use the pool (next time)

pool, fitness, laundry

design, the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast

we have stayed twice for kids sports tournaments

struggled to get wifi and front desk was no help

first occurrence was when i parked my car and started to take my items out she came out into the parking lot

very helpful and friendly staff, clean rooms, nice pool and fitness room

pool

shower safety bar was in an odd location

charging exorbitant pet fees

the high unexpected charge for our small dog in what was advertised as a pet friendly facility.

lastly the laundry room could use some updating as one washing machine and one dryer was broken

the laundry facility is a joke the machines don't work!

nice room for two adults and two kids. plenty of room for them and parents.

love everything about this hotel the gym the people that works here are so nice and helpful

loud kids above the room waiting over an hour for sheets on checkin, holes on sheets and curtains

one person at desk, doing laundry

op laundry that only took quarters with no machine for change; front desk had no change the 'breakfast

the entire time you have people yelling to eachother in the laundry room about how they never see 40hrs in a

desk staff was very inefficient door behind the front desk was open and you could see and hear laundry

checking people in and doing the laundry

good position for visiting the valley forge area. small pool but cooling on a hot day!

no pool no wifi and we had to wait a additional hour to check inn due to under staffing

construction equipment made entering and parking a bit awkward.

breakfast was terrible. egg was terrible.

was not because we didn't like, it was wifi was not made available due to weather condition which was understandable

oh and laundry room, i was able to leave with all our clothes washed

breakfast, laundry room, very comfortable beds, a spacious room, a number of hotel entrances from the parking,

i enjoyed the buffet style breakfast n laundry room!also like the laid back n cozy environment!

my kids had a ball in the salt water indoor pool

bed was super comfy and gym very clean.

laundry was too expensive and the staff although nice never at the front desk

comfortable beds and laundry room

excellent hotel great accommodations for what they offer including your pets! fantastic

breakfast was coffee and danish

the breakfast food was fresher than at other stay america's

spa not working laundry facilities without detergent available

we went to the pool and hot tub area and soaked in the hot tub

location a++ safe parking lot

parking was easy and my floor was quiet

small kitchen area was a help, bet very comfortable and pillows good

the offset double doors plus the laundry carts are impossible to get around

pool was a little dirty. we found someone else s dirty laundry under the couch/trundle bed.

have like a laundry room

gym equipment specifically weights could be updated

asked for a double room and was sent to a king suite that i didn’t order my kids are teens they gave us a cot

that the pool was close

breakfast could be a little better but for the price i had no complaints

no indoor pool.

small pool

the photos appears swimming pool, but it was not working

we were located above the laundry and it was somewhat noisy.

laundry being coin-op

laundry room which were an added bonus

location, breakfast, laundry room, and location to restaurants and stores.

laundry machines only took quarters, but there was no place to make change

everything was great, spacious room, clean, nice pool, laundry, great breakfast

free laundry service continental breakfast

noise from kids running overhead after hours. 1-2am

the breakfast and staff are amazing.

pool

kitchen stocked with essential dishes

is a very nice little hotel for a longer stay especially when you have kids with you

me and my boyfriend use this hotel often we love the wifi, netflix and small kitchen area

carpet in room could have been cleaner

residents not considerate of others allowing kids to run halls at 1am being noisy if it were legal to taz their

laundry but advertised no phone did not work, call front desk but didn t fix no thermostat

alot to do with kids and ur mate

only complaint was the noise level in the pool room when it was filled with shrieking children, but that was

sounded like a lot of kids

i love this hotel very nice for a get away from reality with no kids.

no laundry room

they have a nice pool located on the second floor of the facilities, it looked really clean and fun (didn't

the room was very clean and the pool was relaxing. the staff is very nice

the pool was clean

no indoor pool

shower tiles could have been cleaner, no laundry bag

no microwave in the room is awful especially when you get in room service food delivered and you have nothing

stranded in the philly area and after searching 5 hours for a place for my kids to sleep i really could've used

we particularly liked the shuttle service for dinner

no room service. other amenities

i knocked on a few doors, office, laundry and another door near the reception desk

the laundry facilities were great

room was very clean and had a kitchenette. also a very nice laundry room.

the laundry room because of other inconsiderate guest but i picked up some things because i can not do

very comfortable and has laundry facilities

laundry facilities need renovation

noticed there were two laundry machines and one guest was using the other while i tried out the other and it

breakfast is good, they have a fitness center and a laundry room, and the rooms are just perfectly sized for

quarters or a coin machine should be available for clients doing laundry

after checking in, and i was told they had run out of towels because they were all in the laundry and that they

indoor pool, guest laundry everything was really clean easy to park right out front of the lobby really

place to stay while visiting family for the holidays-- breakfast was delicious and the indoor pool was a welcome

indoor swimming pool. breakfast good also.

gym smells horrible

hotel is pet friendly apparently

breakfast was okay but, didn t provide any turkey options

the old thing no play area for kids but everything else was wonderful

was clean, breakfast was perfect, staff was amazing, beautiful rooms, pool was awesome, parking was spacious,

not having the option of pork or turkey or even beef breakfast meats

00 pet charge

gym equipment all worked. laundry available. didn t need to use.

clean, affordable, free breakfast, gym, laundry facility, and great for traveling for work.

were dirty dishes in the dishwasher, a roach came from underneath the fridge in one of our room (kids room 127

were up until five am slamming things around screaming waking me and my kids up every half

at night it sounds like a playground full of kids where outside the room

they have laundry, fitness room, and a meeting room

the laundry facilities were out of service

were doing weed in next door rooms, our family with kids suffered a lot and had to endure the horrible smell no

very unprofessional for me and my kids

pete at the front desk. he was friendly and loved our dog!

the staff were all so nice, welcoming us in and helping us out when we had questions about the laundry

though we didn't need to use them, it was nice to have a laundry room on premise

shuttle was helpful breakfast was good

nice gym, hotel was clean

access to the pool and hot tub. the room was big and the kitchen surprised me and my girlfriend.

the restaurant was closed, no laundry, no real store, nothing to charge so much for

like smoke - carpet needs to be replaced with laminate flooring throughout hotel - disgusting laundry smell -

the restaurant was closed, no laundry, no real store, nothing to charge so much for

for longer stays, a fridge/microwave or laundry facilities would've been helpful

there is no laundry service at hotel, breakfast was not available and the front driveway looked like it had

minor imperfection - no dirty laundry bags.

that does not provide laundry service

the bed was absolutely comfortable and the laundry service a plus!!

the room service meal, which came from the hotel next door, was good.

free valet parking (which i did not use)

love the pool

were super accommodating when i requested an early check in due to a wedding i was attending

pool was chilly but it was 10 degrees outside so i take that in consideration.

free parking, good breakfast, great staff.

clean, friendly staff, good breakfast

food and kitchen staff attitude were horrible!

game room is awesome for kids and family play

and the gym is not well equipped

this time it was the disposal in the kitchenette

large parking area.

breakfast was above expectations

and their breakfast was very good

i didn t like the set up of how breakfast was served.

at one point, the internet did not work either so that was an inconvenience because we had our kids traveling

how clean it was and the breakfast layout

breakfast was excellent especially the cinnamon rolls

construction going on, taking up parking spots with containers

the most disappointing part was the swimming pool was under maintenance and closed during our entire 4 night

no parking spots.

the parking lot is strewn with sea containers and construction supplies

no laundry facilities no store to purchase

laundry was not available at all, i was offered to have my laundry done myself at a hotel next door

no laundry/dry cleaning services

the coffee bar wasn't refilled well

gregory the bellman took care of me gave me dinner ideas and promptly shuttles me wherever i wanted to go

was very clean, employees are very friendly and professional and breakfast was great and had great variety

rooms clean and spacious. nice breakfast buffet.

plugins for devices-no usb ports; weak wifi signal in room so couldn t use my ipad; couldn t get closed

early check in...no problem

our toilet plumbing would back up and the kitchen sink was clogged

free laundry,has a weight room and the rooms have all the dishes you need for cooking and if it's not

kitchen sink, stove, large refrigerator, free laundry

the laundry room and the bathroom was spectacular. the soap was the best ever!!

i had to think of one thing i would say the gym/laundry could have been cooler but that is really pushing it

the uniqueness of the free laundry.

it was convenient and clean. the breakfast was decent.

hotel, brand new with lots of amenities (fire pit, outdoor area, pool) that unfortunately we didn't have a lot

breakfast can be improved, just a lot of things in plastic, would be great to have more fresh

very clean and the kids enjoyed the breakfast

they have plenty of amenities even a full kitchen

laundry room detergentdryer sheets dispensers have been inoperable for a few months, no change

reception staff very helpful. laundry facilities great. good size room.

also their laundry facility is disgusting i found a dead bed bug in one and all that they did was just

laundry sucks, vending machines just not working because it was full in cash

tv, wifi, able to keep a comfortable room temperature staff: friendly and very helpful misc: laundry on site,

), there s a bad smell in the halls and room smelled of heavy fragrance, pool is permanently closed despite

i booked this on 4th of july for the pool and free breakfast

didn't have a pool , ignorant customer service , lazy workers everything about it was

she had been working extremely hard as the shift before didn't do laundry and other guests wanted more towels

eta is always clean . the laundry on site is quite convenient as well.

laundry room was not accessible

always a pleasure to stay at esa. having laundry facilities and free breakfast are great.

free breakfast. laundry facilities on site.

was sad the pool was not opened

our room was clean, the kitchen provided all of the essentials you could ever need for your stay

breakfast was great .

the location : safe children & pet friendly

pet friendly stay, plenty of space to walk your dog

their dryer was broken so they dried my laundry for me

it’s designed very good, beautiful reception and indoor space. clean pool and safe for kids

the air conditioning in the room did not function, so my kids had to sleep in a room that was 77

good wifi speed

booking you told me there was a pool n gym open the pool nor the gym was available the bar nor restaurant was

placed over the reception desk where they do laundry all day and night

laundry room charges $2 for 60 mins of dryer time

also when i wanted to do laundry i was surprised to see that there was no change machine you had to go to the

to wait 30 minutes for a replacement room key while the night staff (2 months old) chilled in the laundry room

the staff was working hard cleaning and doing laundry and exchanging

and the bars and restaurants on site is amazing, lloyd the bar tender was amazing and definitely made the

& thoughtfully designed property, great location, very walkable to the town, lovely bar and restaurant spaces

breakfast was just to be chosen from the brunch menu

website advertise breakfast included but is not

llimited breakfast offer with only one sweet option and not super tasteful no dining room for the breakfast,

laundry charges are too expensive

breakfast was great, so many choices and well presented.

ross from walmart- next to outback), close to other shopping and dining options , breakfast was amazing ,

i loved the pool area

was very pleasant and the pool was always nice clean area and much to do with the kids and family

gym was very good

pool wasn't heated as advertised.

went off at 6am - i didn't set the alarm :( also, the coffee was completely empty when i went to breakfast at

i understand with covid-19 that we couldn t use the pool, the gym or have a good breakfast

i called before booking and was advised that breakfast was at 630

drye was broken and had to go to different floor to finish laundry

laundry room on the same floor.

laundry service

easy check in, convenient free parking.

was advertised as having free breakfast and a fitness center

also, do not use the laundry services

they have laundry facilities, but it was broken so they washed our daughters clothes in their facility

than the pool, one of the cleanest hotels i've stayed in

checking, the pool area was completely empty so the kids got to enjoy themselves, location was close to different

prices of beverages at the bar were $$$ steep

i'm unclear on the laundry facilities &if they're made available for guests to use or if it's a service that

iron was inoperable and the laundry facility needs to be updated which includes a bigger washing machine

laundry vent out the front of the building

was so kind and even gave us change out of her own money to exchange out dollars, so we could do laundry

we were near a laundry shoot so that could have been the source of most of the noise

always had clean towels also laundry on premises and gym was awesome

clean, staff was very nice, and the pool was warm

the indoor pool was permanently closed the day before we arrived

the kids went swimming and gad the pool to themselves the entire time

cafe was sorely lacking in options for breakfast in the morning and the staff was not at all helpful at alternatives

no laundry lack of choices for breakfast no restaurant in the hotel .

it woke our kids up and made for a sleepless night

well lit parking lot and plenty of staff onsite

per state mandate no gym was available.

the property was very clean, parking was good and the lot was well lit.

was advertised free wifi, there was no note in room how to get on wifi and we got in late so i wasn't going to

the size and comfort of the beds. the space to park. the wifi.

breakfast was excellent

wish the pool had longer hours

the pool , the room , the breakfast

love the fireplace

i loved the breakfast

were friendly and also very helpful with my noise complaint and also with my request to send out laundry

laundry

it was well stocked and the kids loved making waffles

pool,people drink and smoke out side their doors, non smoking room but people do out(no good in my

the pool jets shot off at a certain time / just one

my husband had the breakfast and said it was very good i loved the large shower, our room did not have a bathtub

that they had an indoor pool and hot tub

there was plenty of parking

good breakfast selection and nice indoor pool and therapeutic hot tub good restaurant near by.

breakfast was very good and lots to choose from

the pool laundry and fitness center all close together

location is great, the breakfast is great, the rooms are always clean and is always perfect for our couple times

disappointed that i could not get secured wifi during my stay, even though i signed up for hilton honors just

only one treadmill was working in the gym.

very clean and pool was a plus.

laundry facilities available in basement (1 washer and dryer) but needed quarters and no machine

some extras they offered like guest laundry room being a bit dirty.

were very flat, blowdryer overheated very fast, not very handicap friendly(no elevator), the laundry area is

the area down stairs for laundry use was very creepy and also was moldy smelling

offered me early check in

laundry was inconvenient because of lack of quarters at the front desk

not aware that pool and gym were closed

breakfast is fantastic especially the cheerful guy who makes the omelets

pool and gym were trashed , children allowed to run trashing hotel for days

breakfast was awesome

desk should have a supply of quarters for laundry as not everybody has $4 to wash & dry for only 1 load of

laundry available

i have to find something, i wouldn't ask customers to pay for the car parking at the hotel's garage

twice in 8 weeks from out of state, and the beds were comfortable, the rooms were clean, and the wifi was fast

things away getting ready to settle for the night when a white truck and jeep pulled into the parking lot outside

bar was not open so nothing to bring me to the lounge area even though i was there for a week-long

old hotel, terrible internet connection, no room service.

cleanliness and gym were great

when traveling with kids a pool is a most

wifi enrollment was difficult- i gave up- it seemed more important to collect all my information

i love that they had a guest laundry room on site

convenient laundry facilities, convenient parking, very clean and comfortable room and facilities

the parking was tight one night when i got back late.

convenient laundry facilities, convenient parking, very clean and comfortable room and facilities

were five buses of kids from canada staying there for a basketball tournament in philadelphia

ample and free parking

through the walls from the rooms next to us; good selection of channels on the tv; didn't use the pool but it

the pool, breakfast

stuff, breakfast was delicious and fresh fruits, slept so comfortably and bed was soft and clean sheets,

location is really close to pottstown lots of parking. free cold waters

pool, the water was not tempered and the paint at the ceiling was falling down, i expect to use the

the breakfast was good. a nice selection of pick up quick choices.

the pool wasn't the cleanest

very basic breakfast

spacious room with complete kitchen

parking lot is always full no allowance for dropping off bags and registration then parking long

really wish these places would leave pool open a little later than 10:00 -- it was away from sleeping area and

there were 6 kids in the pool with no adult supervision

once we got into the room, the front desk called to inform us that several kids' sports teams were staying on

pool and spa were great

at price point though without covid i'd probably still choose your bistro/bar, pool, workout room etc

restaurant and bar were closed

small swimming pool. an on-site

great location, nice clean pool

restaurant and bar were not open

i m thankful that there was a laundry room that didn t require quarters, so laundry was easy

rude, dirty and did not allow us to stay because of pet even though it said pet friendly on the clarion hotel

parking was good

parking places directly around the hotel

having a kitchen to make my kids breakfast

in room sit in area comfy bed elevator bldg lots of entrance by key code pool outside deck laundry

this person was responsible for check in, laundry, housekeeping, etc

laundry hit or miss with leaking, temp regulation and payment system

parking kitchen in room sit in area comfy bed elevator bldg lots of entrance by key code pool

there were no kitchen supplies available.

was not what it said we would be getting- 1 bed non-smoking instead of two bed smoking

non-smoking room smelled like cigarettes

like i was in smoking room and maybe after check out they had mistakenly checked it smelled like cigarettes

room smelt like it was a smoking room

i asked for a non smoking room because my fiance gets deathly sick from cigarette smoke, it was not a non

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

rst assigned room smelled of smoke; reassigned to new room right away), dish washer in room, laundry room in

should put more laundry rooms.

luxurious amenities, very spacious and comfortable rooms. quiet. fast wifi

there was guest laundry and a small gym

for commute to work, free full hot breakfast, and it was across the street to target and wegman's for every

easy access and parking. clean and quiet.

free hot breakfast, very friendly staff, clean rooms, comfortable beds!

the staff was outstanding & the breakfast was super!

they started sanding in the room above me, none of the staff were wearing masks during covid 19, wifi didn

breakfast was excellent

clean and felt safe. staff was friendly. parking was easy. nice breakfast. nice pillows.

construction materials scattered all over the parking lot nails sheetrock all over

breakfast was good

loved kitchenette with utensils, plates, even salt and pepper

breakfast area was so nice, it felt like we were eating in a gourmet coffee shop

with hot water in room, pool heater not working (disappointing - we looked forward to using indoor pool), hallway

all if the amenities including the indoor pool

they have a delicious complementary breakfast

no laundry service on the weekends.

only 2 machines in the gym worked, you share a pool and gym with the hilton homewood suites

the room service was very quick and breakfast was fine

room service server was very polite and timely

worked well for us visiting our kids and grandkids

also extra facilities for individual laundry and a well equipped gym

laundry services

however, this time trash and laundry were in the halls when i checked in (around 5pm), and the tub had not been

pool was nice, so was the big window and view

also the gym wasn t taken care of and missed the mark on several things