indoor pool, guest laundry everything was really clean easy to park right out front of the lobby really

only thing i wish the pool was a heated pool

place to stay while visiting family for the holidays-- breakfast was delicious and the indoor pool was a welcome

parking was simple, even with a jeep gladiator

more handicapped parking

the pool room looks like it hasn't been updated since 1975.

breakfast is very good! pool was closed due to remodeling, which was disappointing.

pool was dirty, filled with hair and filter wasn t on

construction going on, taking up parking spots with containers

staff was excellent, the breakfast was great as well.

free laundry service continental breakfast

everything was great, spacious room, clean, nice pool, laundry, great breakfast

breakfast and dinner served. hospitality

pet friendly and clean

everything was great, spacious room, clean, nice pool, laundry, great breakfast

the wifi was surprisingly good

they had a nice pool and its always nice to get a hot breakfast before hitting the road again

room was clean, breakfast, staff polite

really like the very spacious room with on suite and high bed and hotel swimming pool and hotel small

breakfast was good. the swimming pool was clean and in good condition.

bistro and bar was not open

they didn't have an open restaurant but i understood because of covid they did have the bar open and all of

pool wasn't ready for the first few hours

food and drinks expensive, quality fair, lovely pool, could use a jacuzzi

arrived on a weekend and the bar was not open until early evening

design, the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast

pool, fitness, laundry

many pets

the continental breakfast was excellent

first occurrence was when i parked my car and started to take my items out she came out into the parking lot

room smelt like it was a smoking room

non-smoking room smelled like cigarettes

price for a smoking room.

like i was in smoking room and maybe after check out they had mistakenly checked it smelled like cigarettes

smoking room smelled of smoke, dogs barking in room next door, people in another room very loud,

clean, nice gym, good breakfast

breakfast was excellent

clean and felt safe. staff was friendly. parking was easy. nice breakfast. nice pillows.

good breakfast options!

breakfast was good

parking and elevator cleanliness

the hot breakfast was excellent.the bed and linens were comfortable.

was amazing help when trying to find a restaurant to deliver as the girls were enjoying the pool

not having the pool inside.

was not because we didn't like, it was wifi was not made available due to weather condition which was understandable

spa not working laundry facilities without detergent available

cold indoor pool that kids wouldn t swim in due to temperature

clean everyone was so accommodating comfortable bed slept like u was home loved that there was a bar and

lots to do in the surrounding area, then back to hotel to relax in the pool and hot tub

parking is very limited if you return to late, rear parking lot could use more lighting

pool (looked bigger on website), trash around the pool and basketball court, room didn t seem

beautiful rooms, very friendly staff, great breakfast, etc

room was spacious and was a end room which was very quiet. allowed late check out at no charge.

great for families and the rooms were quiet you could not hear any children and we were above the pool area

i love 2 room suites with kitchen

no cleaning, wifi only one day work!! not good , room is not cleaning

of the staff, cleanliness of the room, hallways, walk ways and outside parking lots, also pet friendly

front desk forgot to give me wifi code when i checked in

tenants who made it slightly uncomfortable, the building looks nothing like the picture anymore, parking if your

easy to get to, parking was convenient

to covid restrictions the breakfast currently consists of prepackaged muffins, yogurt, and oranges

spacious room with complete kitchen

there was no hot breakfast the pool wasn t open and it was tall it was when i called

rooms were a nice size, kitchen was fully equipped, and everything looked fairly new

the fitness center and pool are very nice

have like a laundry room

pool was a little dirty. we found someone else s dirty laundry under the couch/trundle bed.

the offset double doors plus the laundry carts are impossible to get around

factor for picking this hotel was the breakfast included but the breakfast was only a granola bar and cup of

gym free coffee all the time and the atmosphere.

then that sign too the first floor *laundry room* just tell people when checking in

the location and laundry facilities

beds were comfortable. like the laundry facility.

was closed restaurant was not staffed due to a wedding reception onsite laundry facility stank so badly of mold

location, size of room, advertised amenities of restaurant, pool and laundry facilities

laundry room to small

the indoor pool wasn't heated, what's the point of having it you can't use it all year round

clean, well taken care of by staff. early check in was no problem.

both the fitness center and pool weren't open for obvious pandemic reasons, but that did not sully my stay

clean place, nice staff, indoor pool for kids. close to other amenities

that does not provide laundry service

the bed was absolutely comfortable and the laundry service a plus!!

minor imperfection - no dirty laundry bags.

to walk thru hotel with my daughter who was 18 to the pool cause she could not walk thru the casino so we could

drinks at bar were watered down. i had to order shots.

restaurant and bar were not open

was some type of event that brought a lot of kids to the hotel while i was there

swimming pool water was cold enough to swim

location and better than expected amenities- outside fire pit, stabucks and breakfast w/ bar and social seating

pool and gym still haven't reopened from pandemic, breakfast very limited

stuff, service, swimming pool, relaxing zones, wifi quality, breakfast, shuttle service

parking lot is always full no allowance for dropping off bags and registration then parking long

ease of parking, helpful front desk, clean room

didn't eat breakfast at the hotel but i did order room service for dinner all three nights and it was fabulous

even when kids were running the halls they stopped it before i could ask them to

laundry was inconvenient because of lack of quarters at the front desk

indoor pool was cold but kids still loved it

bathtub cant take bubble bath for kids only shower

i didn't like was that around this time lot's of sports activities was going and that the kids was running all

room was over the kitchen and i could gear the noise and smell the food/grill

the couches had stands on them, with it already being a pet friendly hotel to me the rooms should be spotless

my kids slept on top of the comforters because it wasn't clean

large and quiet rooms, great staff and amazing breakfast.

breakfast was good and the staff was super friendly and wonderful!

breakfast was above expectations

we witnessed staff folding clean laundry in the front desk office and placing the sheets on the desk

i asked for change and where was the laundry facility

room was very clean and had a kitchenette. also a very nice laundry room.

i knocked on a few doors, office, laundry and another door near the reception desk

the laundry facilities were great

i m thankful that there was a laundry room that didn t require quarters, so laundry was easy

around that has it set up like a apartment with two bedrooms, a living room, dining room, and kitchen in between

closed breakfast was horrible nothing for kids to entertain themselves had a bad smell and gym was dirty with

rude, dirty and did not allow us to stay because of pet even though it said pet friendly on the clarion hotel

parking good

laundry hit or miss with leaking, temp regulation and payment system

in room sit in area comfy bed elevator bldg lots of entrance by key code pool outside deck laundry

this person was responsible for check in, laundry, housekeeping, etc

didn't explain anything about the wifi when checking in

there were dead bugs in the cabinets in the kitchen

no laundry/dry cleaning services

no laundry facilities no store to purchase

laundry was not available at all, i was offered to have my laundry done myself at a hotel next door

i wish that the shuttle ran later and that the water temp fluctuated a lot in the shower

kids were disappointed

laundry room was not clean at all

needs a little updating and laundry needs updating and cleaning

breakfast is good, they have a fitness center and a laundry room, and the rooms are just perfectly sized for

noticed there were two laundry machines and one guest was using the other while i tried out the other and it

after checking in, and i was told they had run out of towels because they were all in the laundry and that they

i was not informed of $125 pet fee which would have doubled the cost of my room

real fireplace in room

at the pool blaring music with profanity while at the pool with my 5 yr old

there was no fireplace in ny room as shown in the picture.

dirty, bathtub clogged, smelled like pets

convenient laundry facilities, convenient parking, very clean and comfortable room and facilities

i love that they had a guest laundry room on site

parking was tight.

the pool was closed

precautions were great, they asked that everyone wear a mask in public areas, one family per pool, and gym areas

their dryer was broken so they dried my laundry for me

the pool and the bar

it s designed very good, beautiful reception and indoor space. clean pool and safe for kids

the bar close early

courtyard, the pool the little convient store theh bar and restaurant everything about the hotel it's

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

should put more laundry rooms.

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

rst assigned room smelled of smoke; reassigned to new room right away), dish washer in room, laundry room in

beautiful place very quit and pet friendly

the staff were all so nice, welcoming us in and helping us out when we had questions about the laundry

though we didn't need to use them, it was nice to have a laundry room on premise

love the pool and the breakfast. hey have a fresh food and an omelet bar that i love.

a dislike necessarily but the food at the bar took a little longer than expected

beautiful clean and friendly staff, i ll definitely be returning hopefully by that time the gym and pool will

she was also doing the laundry, she was super cute and really nice

cleanliness and the hole in the wall in the bathroom under the light switch, the laundry room was dark and not

give you extra towels the showers are moldy and rusted the toilets are filthy with pee stains the laundry

dirty. mouldy. smelled. no laundry soap available.

manager was very kind and accommodating-even gave me a king non-smoking room bed was comfortable and clean and

our toilet plumbing would back up and the kitchen sink was clogged

there was absolutely nothing in the cupboards in the kitchen which made it difficult for me to prepare my gluten

not enough breakfast due to flag football kids

breakfast, comfortable beds & off street parking.

location, great mall is walkable. breakfast and parking included.

there was guest laundry and a small gym

free breakfast was great. my kids loved it.

the staff goes out of their way to address your questions, and you cannot beat the hot breakfast buffet

there was guest laundry and a small gym

very nice great breakfast

no rooms available so i can stay in a bedbug infested room till tomorrow ohh but font bring your laundry back

there is no laundry service at hotel, breakfast was not available and the front driveway looked like it had

no laundry facilities on site 2

for longer stays, a fridge/microwave or laundry facilities would've been helpful

the restaurant was closed, no laundry, no real store, nothing to charge so much for

indoor pool

we enjoyed everything but the smell in the hallways they smelled and the pool was not warmed

breakfast was good

was there for 1 night to attend the regional gymnastics meet

wifi worked great and tv was up to date with hulu and netflix

laundry, ice, pool, hot whilpool, gym, restaurant, bar, outdoors tables

clean, excellent breakfast. i love how the hotel provides times for breakfast, pool, gym.

restaurant and bar staff exceptional. very acommodating.

clean, excellent breakfast. i love how the hotel provides times for breakfast, pool, gym.

the shuttle that took us to the wedding and the location of the hotel to the wedding reception

has laundry room for guests but it s not free

laundry room detergentdryer sheets dispensers have been inoperable for a few months, no change

tv, wifi, able to keep a comfortable room temperature staff: friendly and very helpful misc: laundry on site,

laundry sucks, vending machines just not working because it was full in cash

ice machine and one of the vending machines, as well as the laundry soap dispenser was not working

), there s a bad smell in the halls and room smelled of heavy fragrance, pool is permanently closed despite

i booked this on 4th of july for the pool and free breakfast

didn't have a pool , ignorant customer service , lazy workers everything about it was

gym equipment all worked. laundry available. didn t need to use.

clean, affordable, free breakfast, gym, laundry facility, and great for traveling for work.

breakfast was simple, yet they have a waffle maker which is always a plus with kids

the bathroom was nice, bed was comfortable, room was spacious, and wifi was good

night there was some kids screaming all over the place, it was 12 midnight and nobody from the staff addressed

countless laundry

staff, comfy beds, electronic laundry; byob detergent, inconsistent bar hours, non working vending/ice machines

i wanted to know if they had laundry wanted to know if tgey had laundry, or breakfast

staff; comfy beds; electronic laundry facilities; great parking; easy access to highways & eating /groceries

not enough outlets or towels, no iron or ironing board or laundry bag

very clean and the kids enjoyed the breakfast

additionally, the pool area isn't tidy and the pool didn't open on time because it wasn't treated on time

i like about the property was it was very spacious and the outside with the patio in the pool looked very

breakfast can be improved, just a lot of things in plastic, would be great to have more fresh

hotel, brand new with lots of amenities (fire pit, outdoor area, pool) that unfortunately we didn't have a lot

our stay was great, the staff was very courteous, and the laundry facilities were wonderful

also, the people at the front desk were more interested in getting the laundry done than checking us in

dirty - hair in bathroom - carpet dirty - musty smell to room strange people lingering in lobby / laundry room

kitchen was a very nice add on manager is very accommodating

loved having a mini kitchen with our room, the bathroom was very clean and the room had excellent ac and heat

nice desk staff. decent location. a nice guest laundry.

and when i got home, the stink was in all my clothes, dumped my whole suitcase right in the laundry, even the

on them, the first room we had on the 4th floor had rattling noise from some sort of air unit or laundry room

laundry didn't have coin exchange, checked out earlier than expected (job ended sooner) didn't

laundry facilities were out of order and very expensive

they have laundry, fitness room, and a meeting room

the laundry facilities were out of service

neighbors with kids yelling at 8am slow leak in sink electric outlet by bed did not work refrigerator either

i guess it was a kids athletic team staying that night as well ,and the kids were playing in the halls all

they were pet friendly which is a ++

it was located in the laundry room

it had laundry

were issues with the elevator where it would not open on the customer side at times, only on the laundry room

breakfast was by far exceeded my expectations

location and good parking

the cleanliness and the pool. love how they have a laundry room- life saver.

clean and friendly staff, nice new room, quiet, good breakfast

the room was very clean. breakfast was great. many choices. staff was nice.

plenty of parking

pet friendly.

kitchen facilities were useful

wifi did not work

the breakfast was good staff was nice and friendly. nice size room very clean

very nice exercise room. small kitchen in the room.

nice gym, nice room design, women in guest services were hospitable

shower tiles could have been cleaner, no laundry bag

amazing bar and service was stellar

and of course we can not forget about the pool which the kids didn't want to leave

00 pet fee and since my reason for travel is to attend dogs shows with our dog, i i will probably not

i loved having the shuttle to take us around and

laundry machine available (staff at the reception even had change for me since i had only bills)

the only pool was outdoors.

the outside pool was a huge value for us traveling for summer lacrosse so the girls could enjoy some swim time

breakfast was good, staff serving it were very attentive.

pool was great

eggs the most bed was comfortable my husband enjoyed the spa & pool after a long day at work self laundry

also the pool had about five kids that took over the whole pool playing with a football, so i wasn't able to

indoor swimming pool and whirlpool

the hotel description states the pool was heated it was not my kids were not able to use the pool

sounded like their kids were playing in my room early in the morning

the laundry wasn't available but the desk clerk helped us fine a laundrymat

great breakfast, nice fitness room, self service laundry on site.

laundry not working, and no one able to help.

breakfast was slow had to wait for cook to refill dishes. no laundry.

room was close to multi family booking and the kids were noisy in the corridors until midnight and woke up by

loved having the workout room and while i didn t need the laundry room, i m sure it would be helpful to

breakfast is good, spacy rooms and the hotel has guest laundry which is meaningful for long stay

great amenities - (although we didn't use them), pool, gym and laundry

employees were very nice and helpful providing us with extra towels, help with the guest laundry and information

staff, good breakfast, very comfy beds, large rooms, laundry self-service (excellentwhen travelingwith a toddler

on-site laundry was clean and easy to use

pets (even though i did not bring mine this visit), close to an event i was attending, clean and

wifi wasn t working on 5th floor where i got the room and i asked reception they said will be

it was noisy, kids running above us

convenient for a family of four to have the kitchen area available

nice gym

bar at all

in sitting room, rug has a burn hole size of a golf ball.

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not

old hotel, terrible internet connection, no room service.

the size and cleanliness of rooms, the laundry, the staff was excellent

huge kitchen, usb chargers, good breakfast, place to do laundry, and they have environmentally friendly policies

huge kitchen, usb chargers, good breakfast, place to do laundry, and they have environmentally friendly

the breakfast was reduced but you could find on the ground floor in the morning yogurts, milk, tea,

arranged with a kitchen area with sink, comfortable couch and plenty of bedroom space

laundry

were friendly and also very helpful with my noise complaint and also with my request to send out laundry

was very clean quite and nice my kids loved it

spacious rooms and common area, pool + work out room, and a stellar hot breakfast with good selection

spacious rooms cool parking right in front of room separate living room with tv and bed

the pool laundry and fitness center all close together

the worker who took care of breakfast.

only comment would be having scrambled eggs instead of an omelet; however, the breakfast was well staffed and

the room was clean,the bed was very comfortable and the breakfast in the morning was good

disappointed that i could not get secured wifi during my stay, even though i signed up for hilton honors just

breakfast offered several very rich and fancy offerings, but they need to add some simpler options

& thoughtfully designed property, great location, very walkable to the town, lovely bar and restaurant spaces

there are restaurants and a bar within the hotel

breakfast was delicious, with quality ingredients

breakfast was wonderful, nice presentation and very tasty

nice amenities such as coffee in the lobby, small pool that the kids enjoyed

nice amenities such as coffee in the lobby, small pool that the kids enjoyed

loved everything, very clean very comfortable and my kids loved the pool, also the pool was very clean and there

loved everything, very clean very comfortable and my kids loved the pool, also the pool was very clean and there

breakfast design did not allow for easy social distancing when getting your food

desk should have a supply of quarters for laundry as not everybody has $4 to wash & dry for only 1 load of

laundry available

i have to find something, i wouldn't ask customers to pay for the car parking at the hotel's garage

great breakfast

i had a late check out that was not charged to me

they have laundry facilities, but it was broken so they washed our daughters clothes in their facility

also, do not use the laundry services

checking, the pool area was completely empty so the kids got to enjoy themselves, location was close to different

prices of beverages at the bar were $$$ steep

gym well equipped lobby nice staff pleasant restaurant adequate

been here before, and for pet-friendly, family comfort, breakfast, and location, it is very good

if i had not been placed in a room directly across the hallway from my kids (501), i would have requested to

the kids enjoyed the pool

only reason i didn't give a 10 is because the wifi was spotty; we didn't receive a strong signal and it kept

there must have been 4 kids in the room, i never saw an adult but the kids were in and out of the room all day

convenient location. garage parking especially during bad weather.

the bar was closed on a friday and sat night. the resturaunt was also not open.

also, parking garage clearance is quite low, our truck wouldn't fit and we had to park in one of four

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

clean, nice breakfast, parking garage, quiet neighborhood.

laundry facilities available in basement (1 washer and dryer) but needed quarters and no machine

some extras they offered like guest laundry room being a bit dirty.

were very flat, blowdryer overheated very fast, not very handicap friendly(no elevator), the laundry area is

the area down stairs for laundry use was very creepy and also was moldy smelling

very helpful and the breakfast room and attendance ere grest

breakfast

plenty of parking

staff was very friendly and helpful. room was very clean. gym was great

loved having the bar open for evening drinks and munchies after a long day

high ceilings were a bonus, good breakfast with hot items available, refrigerator and microwave in room, shower

no laundry service on the weekends.

we there for kids for indoor swimming pool recepnaist told us the pool was open when we went with kids the pool

room clean, great mattress & decor. loved bar area & ate there. the car guys were so nice too.

only 2 machines in the gym worked, you share a pool and gym with the hilton homewood suites

the pool should be open for longer hours

useful guest laundry facility

hated the laundry area

laundry and a pool was available

laundry was efficient

clean room, good parking, nice staff and the complimentary breakfast.

laundry services

however, this time trash and laundry were in the halls when i checked in (around 5pm), and the tub had not been

also extra facilities for individual laundry and a well equipped gym

very friendly staff and a great atmosphere. food and bar at the bistro were outstanding

great room and great gym

should be explained more about things in the hotel that guess can use and floor tht it's on ex: laundry facility

the laundry room was convenient

big room suite with kitchen, microwave and fridge, free wifi, quiet and clean,friendly staff

the breakfast was good

there were some loud kids running over top of us. that was the only downside.

no laundry room and valet parking only

i would have liked a robe in the room rather than on demand, and i would have liked a plastic laundry bag,

didn t try the food there but the bar area looked nice

we felt safe walking to and from the center, and we had a good lunch at the bar downstairs

the hotel bar closed at 10:30pm

business center,laundry facilities

laundry facilities on premises. great gym and pool staff was amazing

clean towels, clean sheets and regularly cleaned dishes (and laundry if requested)

was big, they did turnover service on time, they checked me in early at no extra charge, and the gym was small

don't think they should call themselves pet friendly with the pet policy they've got

fast wifi

ordered drinks from room service; they never came. ended up canceling the order after an hour.

ease of check-in/check-out. wifi access, comfortable lobby/reception area

we requested a late check out due to a marathon and they were very understanding

then the valet took forever to get our car because he was helping a family with kids and multiple suitcases

it is fully equipped with free weights, cardio equipment, lap pool and hot/cold plunges

do not consume the alcoholic mini bar items

nice boutique hotel attached to a high end gym/social club in philadelphia

but of course the gem is the giant gym with fascinating views over the river - a dream place to exercise

the pool was wonderful

one of the towels was so worth it had a piece missing, there was just one cup for coffee, no laundry bag, no

was nothing to comment except that there were no laundry facilities at the hotel

late at night when your kids are hungry for some pretzels or chips there wasn t really much we could do

super clean, spacious, with a restaurant and rooftop bar on site.

pet friendly aspect is wonderful for pet owners

of free wifi & self laundry

i hope this comment will help the hotel carefully monitor the laundry better

on the shower curtain, towels left outside the laundry chute, holes in the wall in the hallway, door was hard

opted to be 'green' by not having any laundry / cleaning while there

it takes just a few minutes' walk to franklin institute, which's the kids' favorite

room service price of food

the food is fantastic; the pool, spa, rooms, gym all fantastic

the breakfast was delicious. location of the hotel was perfect. the view was stunning!

the spa and the pool were super nice

beautiful lobby bar, gym

could do all the laundry in the laundry

loved having a coin laundry on my floor, made it so easy to wash everything

location, rooftop pool. thoughtful details (roomservice, laundry room). very friendly staff.

laundry service available on 12the floor

location is very central. nice suite in the center of philadelphia. laundry room is a plus.

i wish there was a microwave to warm up my food and a coin machine to do laundry but other then that, awesome

they had a swimming pool, a laundry room, and a gym

friendly staff. good facilities including laundry.

advertise a laundry facility but only have one washer and dryer for the whole building and never have quarters

did not like the wait we had to endure to get our room, also your kitchen was getting overwhelmed and had to