laundry machine available (staff at the reception even had change for me since i had only bills)

the only pool was outdoors.

the 150.00 pet fine with the 50.00 pet fee. they definitely overcharged me on a few things.

for short stay, pretty good breakfast, clean towels and linens, fast wifi

breakfast was wonderful

eggs the most bed was comfortable my husband enjoyed the spa & pool after a long day at work self laundry

to the older gentleman that kept the indoor pool area clean and had patience with all the kids at the pool last

room, pool, and gym amenities were great

always kids in the hot tub not suppose to be rules never

my son love the pool

should put more laundry rooms.

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

rst assigned room smelled of smoke; reassigned to new room right away), dish washer in room, laundry room in

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

beautiful place very quit and pet friendly

there was guest laundry and a small gym

the breakfast

tried to go to sleep at 11:30pm but a large group of teenage kids arrived shortly after, running down the halls

free hot breakfast, very friendly staff, clean rooms, comfortable beds!

excellent breakfast and very kind and helpful staff

swimming pool not open.

small swimming pool. an on-site

plenty of free parking

hotel room was nice and enjoyed the pool with my grandson.

restaurant and bar were closed

in room sit in area comfy bed elevator bldg lots of entrance by key code pool outside deck laundry

this person was responsible for check in, laundry, housekeeping, etc

laundry hit or miss with leaking, temp regulation and payment system

appreciated having a refrigerator and free wifi

we were left sitting in a dark sketchy parking lot for nearly an hour before just booking a separate hotel for

i m thankful that there was a laundry room that didn t require quarters, so laundry was easy

was a sour smell by the door to exit near parking lot, on the right side of the hotel, on the first floor

pool

breakfast area is open and well lit, rooms are extremely comfortable

is perfect for familes very clean and comfortable indoor pool and jacuzzi nice breakfast free parking

front desk about dirty dishes left in hallway after room service

didn't eat breakfast at the hotel but i did order room service for dinner all three nights and it was fabulous

drinks at the bar were a bit pricey

had a room reserved for 2 adults and 3 kids

once we got into the room, the front desk called to inform us that several kids' sports teams were staying on

newer, clean, love the suite concept with a kitchen

the breakfast was good and continually stocked throughout the morning

liked that our room had a full kitchen, it had silverware and dishware as well

spacious room with complete kitchen

rooms were a nice size, kitchen was fully equipped, and everything looked fairly new

great breakfast, nice fitness room, self service laundry on site.

laundry not working, and no one able to help.

the laundry wasn't available but the desk clerk helped us fine a laundrymat

breakfast was slow had to wait for cook to refill dishes. no laundry.

easy parking and convenient location for our needs

not enough outlets or towels, no iron or ironing board or laundry bag

staff; comfy beds; electronic laundry facilities; great parking; easy access to highways & eating /groceries

staff, comfy beds, electronic laundry; byob detergent, inconsistent bar hours, non working vending/ice machines

in rooms, more sound proofing, more frequent housecleaning but staff nice, bed comfy & electronix laundry

countless laundry

and when i got home, the stink was in all my clothes, dumped my whole suitcase right in the laundry, even the

on them, the first room we had on the 4th floor had rattling noise from some sort of air unit or laundry room

laundry facilities were out of order and very expensive

nice desk staff. decent location. a nice guest laundry.

laundry didn't have coin exchange, checked out earlier than expected (job ended sooner) didn't

also, the people at the front desk were more interested in getting the laundry done than checking us in

our stay was great, the staff was very courteous, and the laundry facilities were wonderful

dirty - hair in bathroom - carpet dirty - musty smell to room strange people lingering in lobby / laundry room

it have kitchen

kitchen old and faded

the cleanliness and the pool. love how they have a laundry room- life saver.

i loved pet friendly hotels. and unable to tell it was a pet friendly hotel. very clean!!

the room was very clean. breakfast was great. many choices. staff was nice.

gym was not open due to construction. not mentioned on web page.

pool closed too early, but they all do. 11:00pm would be great.

convenient laundry facilities, convenient parking, very clean and comfortable room and facilities

i love that they had a guest laundry room on site

breakfast with plenty of seating; perfect location to visit downtown philadelphia, lancaster county

the pool was really cold!

gym is really small and not all is working well

it had laundry

it was located in the laundry room

were issues with the elevator where it would not open on the customer side at times, only on the laundry room

nice room, friendly staff, good breakfast and pool.

my kids wouldn't even stay in the pool with their eyes burning and their skin all itchy could be why

wifi did not work

they took us in at 5 am, made sure we had breakfast, coffee and snacks and helped us on our way

nice sitting area, no kitchen, comfortable bed, awesome bathroom

kitchenette easy and ready love the fireplace

kitchen in room with super comfy bed but best of all was that everything was spotlessly clean

laundry was inconvenient because of lack of quarters at the front desk

parking lot & grounds are well maintained with beautiful landscaping

only complaint was the restaurant and bar area of your staying on the side can be a little noisy in the evening

the breakfast the bar restaurant

embassy suites was quiet, clean and offered an amazing breakfast.

i love how there is a self service laundry on site, tea, coffee available in the lobby is a nice touch

and well appointed with everything that you could need - small pool and gym but all great - guest laundry and

gym is a bit sparse

location is older, and the breakfast was lacking, but i would definitely stay here again

loss of wifi in reception area

loved that there is a fully equipped kitchen

comfortable room with a fully functional kitchen. breakfast was very good

the full kitchen and fireplace was a nice touch as well

having a full kitchen was especially convenient as well as free breakfast included

cell signal is poor in the room and the area and with no wifi it was a disappointment

covid-19 had the pool shut down. wi-fi wasn't always available

the pool could have been a little warmer but it was still wonderful.

the rooms were a good size. bed was comfortable lobby was nice. ample parking.

no breakfast.... absolutely love this hotel, it s the king suite for me.

breakfast was good

laundry, ice, pool, hot whilpool, gym, restaurant, bar, outdoors tables

pool hours close to early.

nice that there was a nice looking bar on site

acted like i was bothering her when i asked about ordering food or when room service was

we were offered bagels danish fruit and yogurt for an outstanding price of $30 for 2adults and 2 kids

huge kitchen, usb chargers, good breakfast, place to do laundry, and they have environmentally friendly policies

the size and cleanliness of rooms, the laundry, the staff was excellent

but believe me they enjoyed the heck out of the indoor pool

room was really nice. loved the pool.

son has a dairy allergy and there was no labels on the breakfast food and the staff didn t know what the food

he gave me a room between the laundry room and front desk/

room was by laundry room, employees were loud

there was a basket of clothes (laundry

i asked for $ to wash my laundry since they were the cause & they refused

laundry room detergent machine was out of order so had to go out of the way to pickup detergent

old hotel, terrible internet connection, no room service.

in sitting room, rug has a burn hole size of a golf ball.

cleanliness and gym were great

t made aware of the pet fee policy even for service dogs

when traveling with kids a pool is a most

their dryer was broken so they dried my laundry for me

the facility was organized and pool was clean

the bar close early

disappointed the pool wasn't opened for our kids

good wifi speed

spa not working laundry facilities without detergent available

the bar was very nice indoors and the staff was very pleasant

free shuttle to event run by the hotel, not the event, with no additional charge

the hot tub was an extra bonus in the pool

kids loved pool

minor imperfection - no dirty laundry bags.

the bed was absolutely comfortable and the laundry service a plus!!

that does not provide laundry service

the only flaws were no handicap accessability and poolside bar and food truck should be open 7 days a week for

machines at the bar were all smoking

liked how spacious the suite was and appreciated the full kitchen (not having to leave the room to get ice was

construction equipment made entering and parking a bit awkward.

bathroom was somewhat updated, wifi worked.

not having the pool inside.

the staff were friendly, there was plenty of front row parking, and the room was clean.

at one point, the internet did not work either so that was an inconvenience because we had our kids traveling

breakfast and parking lot price (should be free)

i didn t like the set up of how breakfast was served.

large and quiet rooms, great staff and amazing breakfast.

the pool out couch was so disgusting and i had to sleep on there

no laundry facilities no store to purchase

laundry was not available at all, i was offered to have my laundry done myself at a hotel next door

no laundry/dry cleaning services

no smoking when in the ad it said it was smoking allowed and the bar was closed

the gym

small bar in lobby area

located next to a lot of eateries and a whole foods in the same parking lot.

convenient location. garage parking especially during bad weather.

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

could not sign on to wifi. no instructions on how to use the tv

t working and we were on the second floor, there was a repugnant smell in the hallway near the laundry machines

did i mention the cost of the laundry

coin laundry was available

the tv was accessible for my kids xbox game

another highlight was the pool

ample parking that is well lit

there were a lot of kids sports events going on ( which is why we were there) so some of that could ve been

the gym was nice

they were being cleaned meanwhile there was ice melt on the room floor, something sticky in the kitchen area

parking is easy, and staff are present

have like a laundry room

pool was a little dirty. we found someone else s dirty laundry under the couch/trundle bed.

the offset double doors plus the laundry carts are impossible to get around

convenient location, basic breakfast, basic gym, clean

bar are was packed every night as was the parking lot, all week

the laundry facilities were great

room was very clean and had a kitchenette. also a very nice laundry room.

the laundry room because of other inconsiderate guest but i picked up some things because i can not do

they were running laundry down the hall from us and it was super loud

the laundry room was well maintained

i spoke with everyone from front desk, restaurant area, chef, cleaning staff, laundry staff, engineering

laundry facilities need renovation

needs a little updating and laundry needs updating and cleaning

the front staffs were nice trying to deal with laundry problem

noticed there were two laundry machines and one guest was using the other while i tried out the other and it

i booked this on 4th of july for the pool and free breakfast

didn't have a pool , ignorant customer service , lazy workers everything about it was

), there s a bad smell in the halls and room smelled of heavy fragrance, pool is permanently closed despite

also their laundry facility is disgusting i found a dead bed bug in one and all that they did was just

has laundry room for guests but it s not free

laundry room detergentdryer sheets dispensers have been inoperable for a few months, no change

laundry sucks, vending machines just not working because it was full in cash

reception staff very helpful. laundry facilities great. good size room.

clean, ample parking,easy commute to property

choose this particular hotel specifically because it has an indoor pool

the free wifi is a little bit slow.

i wished they had an outdoor pool.

would not go to the bar ever again

need more towels in the pool area . kids need not be allowed at night at pool period

they have plenty of amenities even a full kitchen

breakfast was basic

it was convenient and clean. the breakfast was decent.

breakfast was great, and being able to order food in the hotel even though not a formal restaurant

design, the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast

pool, fitness, laundry

property was very clean, nice lobby, lots of seating for breakfast

pool was nice, breakfast was good, facilities seems updated.

we have stayed twice for kids sports tournaments

though we didn't need to use them, it was nice to have a laundry room on premise

the staff were all so nice, welcoming us in and helping us out when we had questions about the laundry

we enjoyed the breakfast. we enjoyed the gym and swimming pool. i enjoyed the bar.

there was a gym and a laundromat and a pool, including free breakfast that's a lot of amenities

breakfast, dog friendly ladies at front desk, location, parking

there is no laundry service at hotel, breakfast was not available and the front driveway looked like it had

no laundry facilities on site 2

the restaurant was closed, no laundry, no real store, nothing to charge so much for

for longer stays, a fridge/microwave or laundry facilities would've been helpful

the restaurant was closed, no laundry, no real store, nothing to charge so much for

gym equipment all worked. laundry available. didn t need to use.

clean, affordable, free breakfast, gym, laundry facility, and great for traveling for work.

were dirty dishes in the dishwasher, a roach came from underneath the fridge in one of our room (kids room 127

the room size, bed, kitchen area, how close i was to everything, the staff, shower.

location was great, the room was spacious with a great kitchen area

loved the pool and workout room

the room was spacious (king bed, separate sitting area with a small kitchenette)

pool not open

room was spacious and was a end room which was very quiet. allowed late check out at no charge.

rooms were a great size with lots of space for a family with two kids

the laundry facilities were out of service

they have laundry, fitness room, and a meeting room

clean and organized. the staff were very helpful. breakfast was amazing

noise (kids yelling, laughing, running with a dog) was quite noticeable inside our room

the hotel is pet friendly, and someone's dog pooped by the elevator and the dog owner didn't get it up, which

laundry room, gym, everything you

also large laundry room free to use

room was near the laundry room and i could hear the dryer beeping frequently

great service, great breakfast, clean throughout the hotel, free laundry on site, pet friendly.

the free laundry facilities

it really was a non-smoking room

wifi was very weak and inaccessible when other guests were awake

did not like the smell of the smoking, it s supposed to be (non- smoking)room

i ended up getting both rooms the rooms weren t really clean they didn t even write down the wifi password

non-smoking room smelled of smoke terribly

that was truly the only reason we booked your hotel was because it had a laundry facility and a pool

the pool was closed

the pool was close

she let us know about the discount at texas roadhouse restaurant across the parking lot

was great, clean, staff was very nice breakfast was good , pool area was large and very clean

i think hotels should offer free laundry.

laundry room, swimming pool and small shop

is fantastic, staff is friendly, place is comfortable and clean, enjoyed the pool, has on site laundry

property includes an arcade, pool, basketball court, a gym, and a laundry room

only feedback would be to get laundry facilities that take your debit card or have an atm and change machine

shower tiles could have been cleaner, no laundry bag

i just stayed a a pricey hotel in center city philadelphia and it smelled like old gym socks in the room and

dirty plates from room service would sit outside of rooms for 12 plus hours

nice pool area. great gym.

no room service

no guest laundry facilities

guest laundry washing machine doesn't work sometimes

the laundry room didn t seem clean or well functioning

not open gym equipment broken room was old and not at all updated, ceiling previously had a leak and had a

there's plenty of free parking

free laundry service continental breakfast

everything was great, spacious room, clean, nice pool, laundry, great breakfast

breakfast in the morning was amazing and i loved that there was a indoor pool for when i bring my kids

i also love having a full kitchen in my room

we loved having the kitchenette too, so we could just have food there

really good breakfast buffet, heated indoor pool, good quality small gym and laundry on site

there were laundry rooms and multi purpose rooms, like laundry, etc

good location with a bunch of restaurants close by. very nice pool and the laundry helps a lot.

amazed at the array of facilities - laundry room, pool etc and the room itself was enormous with full kitchen

fitness center was well equipped and there was a guest laundry available on site

getting out and in from parking lot is tough do to highway

close to my worksite. plenty of parking, room was clean, staff was friendly.

no wifi lied ! no tv ! mold everywhere!!!no breakfast!! disgusting dirty. i have photos

felt very safe there and enjoyed having breakfast at rooster restaurant across the parking lot

loved our spacious room with sofa, refrigerator, microwave, stovetop, and kitchen supplies since we stayed a

love the kitchenette in this spacious room

how warm the pool was

the rooms are modern, very clean, the staff is very friendly and helpful, the pool was amazing.

a broke out amongst under aged guest who were drinking- per the parent screaming at kids at 1am

tenants who made it slightly uncomfortable, the building looks nothing like the picture anymore, parking if your

of the staff, cleanliness of the room, hallways, walk ways and outside parking lots, also pet friendly

one came to clean the room, wifi was not free and there was no way to lock the door, deadbolt lock was broken

of the staff, cleanliness of the room, hallways, walk ways and outside parking lots, also pet friendly

plenty of parking

everything. pleasant employees. good breakfast.

staff was very friendly and helpful. room was very clean. gym was great

the pool was teeny-tiny! the corner market was rather small, also.

high ceilings were a bonus, good breakfast with hot items available, refrigerator and microwave in room, shower

we arrived early evening and tried the hotel's small bar and grill, the meatball sub was great

indoor pool, guest laundry everything was really clean easy to park right out front of the lobby really

they went out of their way to accommodate any requests that were made to include a late check out

he showed us a room on the first floor, but i personally didn't want my window to be close to the parking lot,

very clean, quiet, staff was very courteous, pool and gym area were super clean

have never stayed at a hotel where i had to pay for wifi , he was a definite surprise that i had to pay for

one of the housekeeping staff indicated the laundry was underneath our room & it may be the fabric softening

plenty of parking. modern rooms.

i didn't use the facilities like business center, gym, and pool, but it's nice they are available

weekend i was there they had a gathering for a children s hockey team these kids were carrying on playing

she went above and beyond to help everyone enjoy their breakfast

the breakfast was great

no parking spots.

breakfast was excellent especially the cinnamon rolls

of old mattresses and furniture in the parking lot, unfinished construction work every where, dirty hallways

the options for the free breakfast and the quality of the food.

the absence of wine glasses in the room, no extra pillows, laundry bag, luggage rack in the closet

gym was closed for repairs, although things like that happen, there was no warning of that until i

convenience staff was accommodating bkfast good ample parking

for room service but was hung up on twice by restaurant staff

i was exhausted one evening and ordered room service

also, do not use the laundry services

they have laundry facilities, but it was broken so they washed our daughters clothes in their facility

alittle disappointed that legends was not open and there was no room service

gym well equipped lobby nice staff pleasant restaurant adequate

that the in door pool was cold and the whirl pool wasn t working either.

did not eat breakfast.

would have like to have free continental breakfast

slow wifi

easy check in, lots of parking

granola and fruit breakfast was just fine

and the bars and restaurants on site is amazing, lloyd the bar tender was amazing and definitely made the

the breakfast at the hotel was delicious and loved the open eating area for it

breakfast offered several very rich and fancy offerings, but they need to add some simpler options

llimited breakfast offer with only one sweet option and not super tasteful no dining room for the breakfast,

there are restaurants and a bar within the hotel

it has a kitchen dining area and livingroom

my kids love it and want to come back

the pool area was dirty

did not like that when i would stay, important things would be missing, such as thinkgs for the kitchen or

many kids too over the pool stayed there almost my entire stay 2 days everytime we checked they were in

parking is close to building

and we arrived back at the hotel after the pool had closed and the staff

the view of the parking lot of the hotel and the burger place next door was quite charming (not)

the spa was down

pool could ve been a little warmer but i am really nitpicking.

pool was also

the breakfast, delicious

parking lots

parking was easy as were entering and exiting the property

we brought our dog because the website said that this is a pet friendly hotel and we left to go on a 2 hour

laundry machines need cleaned of detergent muck buildup

the pool was closed.

seemed quiet and they had a bar available.

plenty of parking

parking lot...

there was a gym and laundry room

located right next to the high way and laundry room

was an oven and iron box in the room, and laundry facility downstairs

snacks cost an arm and a leg, pool is small and hot tub was not working.

pool and gym were closed

smells like pot no guest laundry no hot water some days

parking right outside the door is great, free breakfast is nice, and the room was quieter than in

my tv did not work my whole stay there or wifi..my sheets were dirty

parking was convenient.

the rooms were well equipped and the wifi worked

didn t like how i was told the pool closes at 11 and inside the pool area on the wall it says 11-12am adult

very nice but both bar and evening hours for restaurant were not open

the staff is awesome and it s good parking

ac didn't work, beds where to soft and wifi didn't work.

we had room service and it was greta1

,quiet neighbourhood, very close to the train station, complimentary parking, facilities like gym

the gym

room service

easy and free parking

water cold or keep some snacks is a big inconvenience these days; especially because there is no room service

laundry facility on sight-affordable

free snacks, convenient laundry, close to my work so it's its been nice

the room was small. it smelled like smoke and dirty laundry.

cleanliness. fridge and coffee. ice and laundry available on site.

laundry is convenient, rooms are quiet and comfortable

room which was a little cleaner and smelt a little better vending machines don t work guest laundry don t

old drug paraphernalia by the night stand and missing the iron, blow dryer and the laundry facilitys were

very close, walking distance, i don t like that there is no more free breakfast, and the laundry facilities

the laundry room dryer didn't work.

laundry room has a fully stocked vending machine close by

no laundry facilities (we were there as part of a soccer tournament).

the location, shopping near, quiet, clean hotel. free parking.

and was told that the pool is no longer available and that it will be expanded into a workout/gym facility

the bar renovations wasn t finished.

staff, i ask them twice for room service but no service was provided.

indoor pool

the room has a kitchen with a medium size refrigerator, a small living area with an extra tv

kitchen supplies, tons of closet space, desk with comfortable chair, eating areas, etc

the breakfast,concierge,front desk, everything immaculately clean

only thing i can say is parking in the back in the side needs more lighting

very limited gym equipment, poor ventilation in the gym room

the hotel has a small gym and pool and a nice outside area

great staff, convenient location, pool/spa

chlorine in pool was especially strong.

the bar area and food was very expensive for mediocre food