lack of laundry facilities no late checking out less food choices for breakfast

finally, three days later they 'discovered' it in their laundry

the pool was gigantic and we had it to ourselves all day

room service tried to come into the my room 236 and didn t knock, didn t have my room key

wifi has horrible

great amenities - (although we didn't use them), pool, gym and laundry

breakfast is good, spacy rooms and the hotel has guest laundry which is meaningful for long stay

no laundry detergent in the hotel store because

all in all pretty good. laundry was a little pricey.

i like the grill outside, the gym, breakfast, laundry, location.

and i did laundry & there are no timers so it s a total guessing game as to when your clothes will be done

they said they lost their laundry service and had no clean sheets for a room for me

bathrooms were falling apart, stains on the furniture, room doors didn t work properly the laundry list

there was no fireplace which was advertised

kids loved it as well

on-site laundry was clean and easy to use

the kids loved the pool

convenient for a family of four to have the kitchen area available

like the suite that had rooms for kids and also a separate room for us

suite, plenty of room, perfect kitchen

big room. great fitness center.

great pool, fitness center and lounge.

the wifi was excellent

business center is not open and the laundry room is not available

didn't like sunday morning when i came down to order breakfast 3 of the staff members was just standing there

kids putting towels into the pool

beds are so comfortable, breakfast is delicious.

was a bit crowded with young kids running around while parents sat in the lounge drinking

i couldn't do my laundry and had to air dry

little problem i had is with external laundry services

breakfast was fine. parking is good.

the pool was still closed

the gym was dusty

was adjacent to laundry room and was extremely hot

i especially liked all the little added details such as the laundry basket in the closet, the well appointed

having a laundry room, which is free for guests is definitely a unique aspect of any hotels i'm familiar

on site laundry and convenient to everything

used the laundry facilities, and caught staff taking my supplies of of my washer

the electric fireplace in the room is just for looks, because it lights up, but no fan, or heat

the gym is very old. needs an upgrade

i liked the spa in our room. it made our experience extra special.

for a spa tub, i kind of expected bigger softer towels in the rooms and the ones provided were not what i

also the room did not have a fireplace as was shown on booking

room i was in was very close to the laundry so i felt a lot of vibrations and shaking throughout my stay

also, the staff was doing laundry behind the counter where guests registered - the front desk lobby

the entire time you have people yelling to eachother in the laundry room about how they never see 40hrs in a

checking people in and doing the laundry

op laundry that only took quarters with no machine for change; front desk had no change the 'breakfast

the laundry facility is a joke the machines don't work!

lastly the laundry room could use some updating as one washing machine and one dryer was broken

the kids got breakfast which was good, however they didn't cater for vegans

good breakfast, did not shut it down right at 9am as scheduled

pool gym the room was clean every one is so nice the front desk are so helpful so nice they are great me

the laundry room was clean, dust free and in good working order with two washers and dryers for guests

laundry machines only took quarters, but there was no place to make change

laundry room which were an added bonus

location, breakfast, laundry room, and location to restaurants and stores.

were on the second floor apparently above the laundry facilities and you could hear and feel the spinning of

i enjoyed the buffet style breakfast n laundry room!also like the laid back n cozy environment!

oh and laundry room, i was able to leave with all our clothes washed

breakfast, laundry room, very comfortable beds, a spacious room, a number of hotel entrances from the parking,

the breakfast was great we enjoyed it definitely going back soon

the staff was brilliant, they were able to get us a super early check in and a late check out with no problems

laundry but advertised no phone did not work, call front desk but didn t fix no thermostat

staff are very friendly and accommodating the room was clean and cozy and the pool is nice n

was a pissy mattress that my kids had to sleep on because when i first got checked in i called the front desk

no jacuzzi. pool closed.

sounded like a lot of kids

laundry was too expensive and the staff although nice never at the front desk

comfortable beds and laundry room

breakfast

breakfast was very poor

parking available outside

no laundry room

the pool and surrounding areas were beautiful

an excellant swimming pool. there was also a great restaurant on site. we love indian cuisine !!

the pool was clean

the room was very clean and the pool was relaxing. the staff is very nice

they even had a laundry which, after 8 days of traveling, was great!

the third floor smelled like body odor and cleaning chemicals because they left the dirty laundry carts and

i would have liked to have been able to use their laundry as i didn't have a car.

the staff was friendly, breakfast was amazing and the room was huge and comfy and clean

easy to get in and out of the parking lot

laundry room to small

the pool was a little small but it is a nice place to relax

my kids wanted to swim. it was kind of a little party for my daughter birthday.

well equiped gym with a quality bike for serious cyclists

clean place, nice staff, indoor pool for kids. close to other amenities

was closed restaurant was not staffed due to a wedding reception onsite laundry facility stank so badly of mold

the location and laundry facilities

location, size of room, advertised amenities of restaurant, pool and laundry facilities

beds were comfortable. like the laundry facility.

then that sign too the first floor *laundry room* just tell people when checking in

free parking, clean , breakfast and fruit

gym has no weights, washers, nothing; only 2 mats

contential breakfast could have been a lil better with more options and coffee to be hot

the limited gym equipment.

breakfast was great

of the staff, cleanliness of the room, hallways, walk ways and outside parking lots, also pet friendly

back view to golf

easy to get to, parking was convenient

plenty of parking

only real problem was that there was a lot of noise from the parking lot on one night

me and my boyfriend use this hotel often we love the wifi, netflix and small kitchen area

kitchen stocked with essential dishes

three tv s were great, kitchen not needed but have already told friends from florida who travel up that way

really enjoyed it very friendly people janice stephanie sara lunise kitchen and food lady an spoke to molly on

is a very nice little hotel for a longer stay especially when you have kids with you

i had to think of one thing i would say the gym/laundry could have been cooler but that is really pushing it

free laundry,has a weight room and the rooms have all the dishes you need for cooking and if it's not

the laundry room and the bathroom was spectacular. the soap was the best ever!!

liked the clean environment, the friendly staff, the spacious rooms, and most of the laundry room

great staff, general cleanliness was appreciated, free coffee 24/7, staff was available 24/7, laundry facilities

i did see the police on site and witnessed a pretty uncomfortable situation by the pool, but it was not in the

the location, having a kitchen, modern interiors, breakfast included, etc

our room was clean, the kitchen provided all of the essentials you could ever need for your stay

pool was open on the hottest day of oct

staff, big rooms with full kitchen, and with a large bathroom

is on top of everything at this esa, the staff are friendly and helpful, rooms are clean and laundry/ vending

to wait 30 minutes for a replacement room key while the night staff (2 months old) chilled in the laundry room

noise from laundry area was extreme

the staff was working hard cleaning and doing laundry and exchanging

also when i wanted to do laundry i was surprised to see that there was no change machine you had to go to the

she had been working extremely hard as the shift before didn't do laundry and other guests wanted more towels

laundry on site and a kitchenette with little ones was perfect for us!

the room had some great perks that we enjoyed (kitchenette), laundry facilities on site, everything we needed

free breakfast. laundry facilities on site.

laundry room was not accessible

laundry charges are too expensive

nice big room. good a/c. lots of parking. good swimming pool and gym.

we were here during the fire, it was handled perfectly, the rooms were comped, they were in the parking lot

adequate parking

$100 is a lot for a pet when they also take a security deposit

no real breakfast option

there are restaurants and a bar within the hotel

breakfast was just to be chosen from the brunch menu

new hotel with nice rooms, very clean, and a great gym got close to train station in

llimited breakfast offer with only one sweet option and not super tasteful no dining room for the breakfast,

they provide a full kitchen, it would have been nice to have a tea kettle and a selection of teas and sweeteners

there must have been 4 kids in the room, i never saw an adult but the kids were in and out of the room all day

gym needs some maintenance

hotel room was very comfortable, kids loved the room and the breakfast was great

gym facility was as-promised

spaciousness, beds, kitchen facilities

had us sitting in the parking lot for 2 hours and finally got back in and ive stayed here before and has smelled

the staff is friendly and the breakfast good

i love 2 room suites with kitchen

rooms were a great size with lots of space for a family with two kids

need to pay more attention to their gym

best priced option for 20 min drive to doylestown that has guaranteed ev charger

was clean, breakfast was perfect, staff was amazing, beautiful rooms, pool was awesome, parking was spacious,

front desk, housekeeping and (especially) the breakfast area representatives were helpful and went out of their

that pool closed at 10 pm

laundry vent out the front of the building

we were near a laundry shoot so that could have been the source of most of the noise

iron was inoperable and the laundry facility needs to be updated which includes a bigger washing machine

i'm unclear on the laundry facilities &if they're made available for guests to use or if it's a service that

was so kind and even gave us change out of her own money to exchange out dollars, so we could do laundry

shower tiles could have been cleaner, no laundry bag

the pool was clean and it s pet friendly so i never have to leave my fur baby home alone

pets stay free? 50.00 for a pet seems excessive.

wonderful for the dogs, and the stores snd shopping at king of prussia mall were wonderful for my kids

have to ask for room service and i would love to know why is it required to use your room key going to your room

laundry room on the same floor.

laundry service

drye was broken and had to go to different floor to finish laundry

made evenings a little long in the room with the kids with no entertainment

the most pet friendly hotel i could find in the area for the inexpensive price

they have laundry facilities, but it was broken so they washed our daughters clothes in their facility

also, do not use the laundry services

bar prices were costly too

pool and lounge area was really nice

their bar area was fun and lively with several wedding parties in and out, but not too crowded

always had clean towels also laundry on premises and gym was awesome

no free breakfast. breakfast counter was a little pricy

i wish there were more suite's available to accommodate different bed times for parents vs kids.

a free breakfast bar would be nice but otherwise no complaints.

for the area considering half the reason we stayed there was for a pool which was closed and a bar which was

the laundry facilities were out of service

they have laundry, fitness room, and a meeting room

$50 charged for having pet - this charge a surprise

charged for wifi even though when checking out in the morning the clerksaid we would not be charged

was a very friendly staff. i really enjoyed the breakfast was amazing.

no laundry lack of choices for breakfast no restaurant in the hotel .

it woke our kids up and made for a sleepless night

breakfast area and the food was one of the best i have ever been to in a hotel

the breakfast was good, but it could've been a little more

there was ample parking

gym equipment all worked. laundry available. didn t need to use.

clean, affordable, free breakfast, gym, laundry facility, and great for traveling for work.

breakfast was hot and the area was cleaned each time a family left a table no matter how messy it

night there was some kids screaming all over the place, it was 12 midnight and nobody from the staff addressed

i liked the location, the kitchenette, and big fridge with freezer.

the restaurant was closed, no laundry, no real store, nothing to charge so much for

for longer stays, a fridge/microwave or laundry facilities would've been helpful

like smoke - carpet needs to be replaced with laminate flooring throughout hotel - disgusting laundry smell -

no laundry facilities on site 2

no rooms available so i can stay in a bedbug infested room till tomorrow ohh but font bring your laundry back

the staff were all so nice, welcoming us in and helping us out when we had questions about the laundry

though we didn't need to use them, it was nice to have a laundry room on premise

the indoor pool and hot tub.

great location, comfy rooms. gym was good.

love the kitchenettes with every room

have like a laundry room

pool was a little dirty. we found someone else s dirty laundry under the couch/trundle bed.

the offset double doors plus the laundry carts are impossible to get around

the room was spacious and comfortable for three adults and 2 kids

pool was under repair (not too good when you have kids)

noticed there were two laundry machines and one guest was using the other while i tried out the other and it

needs a little updating and laundry needs updating and cleaning

laundry room was not clean at all

quarters or a coin machine should be available for clients doing laundry

laundry facilities need renovation

they were running laundry down the hall from us and it was super loud

i knocked on a few doors, office, laundry and another door near the reception desk

we witnessed staff folding clean laundry in the front desk office and placing the sheets on the desk

room was very clean and had a kitchenette. also a very nice laundry room.

the laundry room because of other inconsiderate guest but i picked up some things because i can not do

need more towels in the pool area . kids need not be allowed at night at pool period

breakfast was good, hotel very clean, room clean and smelt fresh, helpful staff.

need more towels in the pool area . kids need not be allowed at night at pool period

breakfast can be improved, just a lot of things in plastic, would be great to have more fresh

they have plenty of amenities even a full kitchen

tv, wifi, able to keep a comfortable room temperature staff: friendly and very helpful misc: laundry on site,

reception staff very helpful. laundry facilities great. good size room.

also their laundry facility is disgusting i found a dead bed bug in one and all that they did was just

has laundry room for guests but it s not free

ice machine and one of the vending machines, as well as the laundry soap dispenser was not working

), there s a bad smell in the halls and room smelled of heavy fragrance, pool is permanently closed despite

i booked this on 4th of july for the pool and free breakfast

didn't have a pool , ignorant customer service , lazy workers everything about it was

breakfast is always good. the rooms are clean

they were being cleaned meanwhile there was ice melt on the room floor, something sticky in the kitchen area

was impressed with the return of buffet breakfast! great selection of choices

the wifi wasnt working for me. luckily i had my own handy.

gym, staff pleasant and helpful

that does not provide laundry service

minor imperfection - no dirty laundry bags.

the bed was absolutely comfortable and the laundry service a plus!!

the parking

unclear and confusing advice about the free local shuttle

the pool out couch was so disgusting and i had to sleep on there

breakfast was above expectations

very clean and quiet breakfast was great

how clean it was and the breakfast layout

the couches had stands on them, with it already being a pet friendly hotel to me the rooms should be spotless

no laundry/dry cleaning services

laundry was not available at all, i was offered to have my laundry done myself at a hotel next door

no laundry facilities no store to purchase

they also provide a shuttle service back and forth

i wish that the shuttle ran later and that the water temp fluctuated a lot in the shower

clean and nice room, friendly staff, good breakfast, quiet. easy parking.

breakfast was good, healthy option for me

if we stayed longer we would have used the pool

i didn't get a chance to check out the pool

pool and hot tub

clean, kind staff, very good breakfast, pool, and fitness center!

grandchildren loved the pool

and the gym is not well equipped

kids got to use the pool and had it to themselves as scheduling was required due to covid

the housekeeping, kitchen, and front desk staff were all wonderful

location was convenient, parking was difficult

staff was great as was the pool

parking lot was full, so had to park car at bob evans for awhile

very clean pool and most staff accommodating.

breakfast was terrible. egg was terrible.

spa not working laundry facilities without detergent available

the kids were running in the hallways at 2am

we ordered room service

we went to the pool and hot tub area and soaked in the hot tub

the bartender at the bar was phenomenal!!! room was cozy food was great location was perfect

their dryer was broken so they dried my laundry for me

the room was extremely small. no water bottles in room, pool was murky. i never saw a gym.

everything was close by. the pool was very clean. they had a restaurant and a starbucks.

nice pool and comfy beds

it’s designed very good, beautiful reception and indoor space. clean pool and safe for kids

design, the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast

pool, fitness, laundry

large room with kitchen and close to work location

the kids loved the pool i loved the jacuzzi

loud family above us parents must of screamed fo 2 hours at there kids at 8am in the

the pool was closed for maintenance.

pool

it could be better to ad a jacuzzi close to pool area.

clean, ample parking,easy commute to property

they didn't have an open restaurant but i understood because of covid they did have the bar open and all of

laundry room was a bit crowded, creating a wait for the 4 machines

was enjoyable & we appreciated the ability to launder grandchildren clothes at the convenient laundry room

the continental breakfast had a lot of choices: yogurt, fresh fruit, muffins, toast, waffles with toppings,

breakfast was great!

pet friendly

it was a huge bonus that there were laundry machines

tried to use the laundry facility twice and both times the washer was broken and one morning at breakfast the

never brought me clean towels when i requested them 3 times, i wand up using the onsite laundry mat and washing

laundry was also clean, no one seemed to be using it so we took the chance

easy parking

staff location everything worked and was clean,,,ice machine, vending , laundry , a/c, tv , bedding,

it had a laundry room with one washer and one dryer

strong wifi. clean rooms.

there weren't any smoking rooms available.

dis they advise that would happen the red roof inn 20 minutes from there is much nicer and suoer pet friendly

t made aware of the pet fee policy even for service dogs

room was very clean and the location of my room was close to the gym and outdoor patio

nice gym

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not

old hotel, terrible internet connection, no room service.

beautiful pool

amenities in room were nice. kitchen was clean and equipment was good.

with hot water in room, pool heater not working (disappointing - we looked forward to using indoor pool), hallway

both the breakfast and location were amazing

breakfast was included in the price

i thought about using the swimming pool but it did not look very clean

i loved the breakfast

great location, fairly quiet and rather like little apartments, but the fireplace in the room, (never did figure

real fireplace in room

the pool was closed was misleading thought it was indoors

laundry was inconvenient because of lack of quarters at the front desk

put all the families with young kids together

pool and gym were trashed , children allowed to run trashing hotel for days

the staff was friendly, the room was great, and the breakfast bar was fantastic

front desk told us the wrong times for breakfast and when the bar closed.

however, this time trash and laundry were in the halls when i checked in (around 5pm), and the tub had not been

also extra facilities for individual laundry and a well equipped gym

laundry services

everyone was friendly. the gym was really good.

failed to provide room service

no laundry service on the weekends.

paid parking? really? the pool was not very inviting.

1-3am bar tender/ server told me a seltzer i ordered wasn t available and proceeded to upsell different

hoping to relax at the pool

lack of on premise parking. open shower/no tub. no bumpers for the kids

hated the laundry area

laundry and a pool was available

useful guest laundry facility

laundry was efficient

very clean, nice staff, great breakfast

i love that they had a guest laundry room on site

convenient laundry facilities, convenient parking, very clean and comfortable room and facilities

gym is very basic, but does the

the parking is free, a nice breakfast is included

precautions were great, they asked that everyone wear a mask in public areas, one family per pool, and gym areas

free laundry service continental breakfast

everything was great, spacious room, clean, nice pool, laundry, great breakfast

pet fee was steep for one day, but overall with a discounted room rate the price was decent for a

on-site pool & breakfast and can walk to starbucks

everything was great, spacious room, clean, nice pool, laundry, great breakfast

was advertised free wifi, there was no note in room how to get on wifi and we got in late so i wasn't going to

the size and comfort of the beds. the space to park. the wifi.

everything. pleasant employees. good breakfast.

staff was super friendly!! tv in breakfast area and large selection of items.

i'm spoiled by perfect and unbeatable motel parking, so i have to say parking is distant and horrible in bad

staff was very friendly and helpful. room was very clean. gym was great

plenty of parking

you have free parking in the hotel

didn’t like that my room bathroom didn’t lock so my kids kept getting into it

is close to the city but in north east philadelphia we re its lots of shops and restaurants and parking

like that the kids cant swin after 8 maybe 9 would of been ok but everything else was

was 40-60 kids booked on my floor

small bar in lobby area

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

clean, nice breakfast, parking garage, quiet neighborhood.

parking was great once we realized it was underground

the bar was closed on a friday and sat night. the resturaunt was also not open.

very basic breakfast

absolutely love the room, the layout,the kitchen..very stylish and comfy.

the indoor pool temperature was very cold and we were unable to swim due to temperature.

the continental breakfast was good with their own waffle maker

pool not in operation

also, the amount of chlorine in the pool was noticeable through the door in the hallway that leads to it, and

front desk about dirty dishes left in hallway after room service

once we got into the room, the front desk called to inform us that several kids' sports teams were staying on

wifi is pretty good

there were 6 kids in the pool with no adult supervision