laundry but advertised no phone did not work, call front desk but didn t fix no thermostat

the location and indoor pool

was a pissy mattress that my kids had to sleep on because when i first got checked in i called the front desk

the hotel wifi was also very good

alot to do with kids and ur mate

laundry room was good & staff were amazing - they have readily available pack change for us users

laundry being coin-op

were on the second floor apparently above the laundry facilities and you could hear and feel the spinning of

we were located above the laundry and it was somewhat noisy.

laundry room which were an added bonus

no laundry room

the pool was clean

really strikes me as didnt like but i would have loved it, if there was an inside pool as well

the pool closed at 8 , i wish it stayed open longer

pool outside

i was so psyched that laundry was free and the gym was open

the coffeemaker needed to be cleaned but the free coffee in the laundry room solved that issue

great staff, general cleanliness was appreciated, free coffee 24/7, staff was available 24/7, laundry facilities

free laundry,has a weight room and the rooms have all the dishes you need for cooking and if it's not

liked the clean environment, the friendly staff, the spacious rooms, and most of the laundry room

was only 1 luggage rack thru out the entire hotel & we had to ( with the help of miguel ) use a laundry roller

to wait 30 minutes for a replacement room key while the night staff (2 months old) chilled in the laundry room

is on top of everything at this esa, the staff are friendly and helpful, rooms are clean and laundry/ vending

the staff was working hard cleaning and doing laundry and exchanging

noise from laundry area was extreme

laundry charges are too expensive

cannot think of anything needing approved upon other than maybe slightly bigger trash cans in kitchen area

location. and pool

i don t know how many kids were in the room but i would guess a dozen by the sound of the running and jumping

pool was great the kids loved it

the location : safe children & pet friendly

small gym with only free weights and no exercise ball

clean bed , bathroom and kitchen

pet friendly stay, plenty of space to walk your dog

the location, having a kitchen, modern interiors, breakfast included, etc

laundry vent out the front of the building

i'm unclear on the laundry facilities &if they're made available for guests to use or if it's a service that

was so kind and even gave us change out of her own money to exchange out dollars, so we could do laundry

iron was inoperable and the laundry facility needs to be updated which includes a bigger washing machine

we were near a laundry shoot so that could have been the source of most of the noise

business center is not open and the laundry room is not available

the pool closes too early.

restaurant and bar were closed--lack of staff

no online information about pool and gym being closed. being charged for coffee!

i would encourage better security or a policy that parents must watch kids

eta is always clean . the laundry on site is quite convenient as well.

laundry on site and a kitchenette with little ones was perfect for us!

the room had some great perks that we enjoyed (kitchenette), laundry facilities on site, everything we needed

she had been working extremely hard as the shift before didn't do laundry and other guests wanted more towels

free breakfast. laundry facilities on site.

no laundry lack of choices for breakfast no restaurant in the hotel .

the maple kilbasa instead of pork sausage or bacon isn’t a great choice for breakfast and kids dont drink

there was ample parking

we had breakfast in the morning which was fantastic

happy with the hot breakfast and the noontime check out

also, the staff was doing laundry behind the counter where guests registered - the front desk lobby

desk staff was very inefficient door behind the front desk was open and you could see and hear laundry

checking people in and doing the laundry

room i was in was very close to the laundry so i felt a lot of vibrations and shaking throughout my stay

one person at desk, doing laundry

always had clean towels also laundry on premises and gym was awesome

no breakfast. for the money you pay they should have included breakfast.

the kids went swimming and gad the pool to themselves the entire time

4 breakfast bar not manned with 4-5 people waiting

always had clean towels also laundry on premises and gym was awesome

the laundry facility is a joke the machines don't work!

lastly the laundry room could use some updating as one washing machine and one dryer was broken

me and my husband and kids been staying at this hotel for 5 years already we love it ud83dude0a

was great pool rooms gym people that work here are so nice me and my family are so thankful

close to shops , beauty salons , supermarket , gym , and restaurants

really enjoyed it very friendly people janice stephanie sara lunise kitchen and food lady an spoke to molly on

breakfast was basic, fresh coffee through out the day

three tv s were great, kitchen not needed but have already told friends from florida who travel up that way

the kitchen has everything you need

coffee and the breakfast were exceptional

drye was broken and had to go to different floor to finish laundry

laundry room on the same floor.

laundry service

i like the room size, the standard breakfast and the long time frame that was offered for it.

was given the room by the elevators and non-stop there were kids running the hallway and the elevators were

i enjoyed the buffet style breakfast n laundry room!also like the laid back n cozy environment!

oh and laundry room, i was able to leave with all our clothes washed

breakfast, laundry room, very comfortable beds, a spacious room, a number of hotel entrances from the parking,

pool was not clean and kids got eye infection due to unclean water.

there was one large room with a comfy sofa and a kitchenette

lack of laundry facilities no late checking out less food choices for breakfast

finally, three days later they 'discovered' it in their laundry

breakfast was offered a bit later

up my credit hold by doubling it to $900+, they added 4 people in my room, they misinformed of shuttles, there

beautiful suite 'n super comfy bed. the breakfast buffet was amazing 'n.

comfortable beds and laundry room

laundry was too expensive and the staff although nice never at the front desk

breakfast could have been better. there were very limited options

not likely she charged 50 every single day and wouldn t give me the the ten dollar rate per pet because

the breakfast food was fresher than at other stay america's

pet friendly

that the pool was close

the limited gym equipment.

this is not a dislike.. i just wished the site had a indoor pool too.

i like that it had a pool even though we didn t untalize it

and i did laundry & there are no timers so it s a total guessing game as to when your clothes will be done

bathrooms were falling apart, stains on the furniture, room doors didn t work properly the laundry list

they said they lost their laundry service and had no clean sheets for a room for me

the kids stayed busy

i like having a kitchen with all the dishes and utensils and pots & pans that make keeping my food requirements

breakfast is good, spacy rooms and the hotel has guest laundry which is meaningful for long stay

employees were very nice and helpful providing us with extra towels, help with the guest laundry and information

all in all pretty good. laundry was a little pricey.

staff, good breakfast, very comfy beds, large rooms, laundry self-service (excellentwhen travelingwith a toddler

no laundry detergent in the hotel store because

pool was chilly.

nice gym and a small pool

next morning we asked and they knew kids were running around so that

parking was open and well lighted

parking was no issue

breakfast was just to be chosen from the brunch menu

breakfast offered several very rich and fancy offerings, but they need to add some simpler options

there are restaurants and a bar within the hotel

and the bars and restaurants on site is amazing, lloyd the bar tender was amazing and definitely made the

& thoughtfully designed property, great location, very walkable to the town, lovely bar and restaurant spaces

with all free breakfast hotels, there s not a lot of vegan options but i know one day this will become more

gym needs some maintenance

there must have been 4 kids in the room, i never saw an adult but the kids were in and out of the room all day

great breakfast lovely and helpful staff nice pool

they have a small hotel bar with 1 beer on tap

big room. great fitness center.

great pool, fitness center and lounge.

the wifi was excellent

i couldn't do my laundry and had to air dry

little problem i had is with external laundry services

excellent complimentary breakfast

breakfast overall very good but scrambled eggs were not fresh

we were only there one night as a stopover from visiting family, so didn't get to try the pool or anything else

i especially liked all the little added details such as the laundry basket in the closet, the well appointed

having a laundry room, which is free for guests is definitely a unique aspect of any hotels i'm familiar

used the laundry facilities, and caught staff taking my supplies of of my washer

guest laundry services were easy to use

close for two years, the fitness center is a joke 83 degrees hot and conjoined with wide open laundry room

they have laundry facilities, but it was broken so they washed our daughters clothes in their facility

also, do not use the laundry services

checking, the pool area was completely empty so the kids got to enjoy themselves, location was close to different

that the in door pool was cold and the whirl pool wasn t working either.

i was told the kitchen was closed which was ok

staff in hotel and bar were very friendly

room, complimentary breakfast (better than most chain hotels) and they honored my request to an early check in

restaurant and bar on site

i appreciated having a hot breakfast as part of my stay

parking lot not being taken care of

laundry room was a bit crowded, creating a wait for the 4 machines

was enjoyable & we appreciated the ability to launder grandchildren clothes at the convenient laundry room

was perfect for a quick breakfast and go

breakfast.

my brother and his kids spent two nights in the hotel as well (in their own room)

on-site laundry was clean and easy to use

kids could play basketball while there

ladies working breakfast could have been more professional and responsive.

liked that it had a kitchen even though we didn't use it

wished the pool could have been open until 9:30

laundry was also clean, no one seemed to be using it so we took the chance

never brought me clean towels when i requested them 3 times, i wand up using the onsite laundry mat and washing

tried to use the laundry facility twice and both times the washer was broken and one morning at breakfast the

it was a huge bonus that there were laundry machines

not a lot of parking space

staff location everything worked and was clean,,,ice machine, vending , laundry , a/c, tv , bedding,

it had a laundry room with one washer and one dryer

that i wasn't even warned about, and despite being told the night before that there were no parking restrictions

bed nice and firm, linens crisp and clean easy parking and good sized room

not enough chairs and get in and out of the parking lot was hard

breakfast was good, not great but it was exactly what i expected.

pool is very nice

could have had better breakfast options

they have a delicious complementary breakfast

all if the amenities including the indoor pool

i would have liked to have been able to use their laundry as i didn't have a car.

they even had a laundry which, after 8 days of traveling, was great!

the third floor smelled like body odor and cleaning chemicals because they left the dirty laundry carts and

the spa and breakfast were wonderful

it was ok to walk around in open pajamas in the morning and parents thought is was ok for their kids to run

also extra facilities for individual laundry and a well equipped gym

laundry services

however, this time trash and laundry were in the halls when i checked in (around 5pm), and the tub had not been

there is a gym and a pool which is wonderful

the location, staff, service, and pool was just great.

no laundry service on the weekends.

beautiful, clean, great location for event attending. bar was a nice plus.

room service entered my room while i was out,and housekeeping supervisor was unsympathetic

lack of on premise parking. open shower/no tub. no bumpers for the kids

the pool was nice

laundry was efficient

useful guest laundry facility

hated the laundry area

laundry and a pool was available

and my kids loved the pool

shower tiles could have been cleaner, no laundry bag

and they never returned our phone call when we left a message to request room

didn t see much son said the gym and the pool looked great!

the gym was spacious, and the restaurant was lovely for breakfast.

stranded in the philly area and after searching 5 hours for a place for my kids to sleep i really could've used

i didn't get a chance to check out the pool

i arrived following a significant snowstorm and the parking lot was clear and the free of ice

pool was chilly but it was 10 degrees outside so i take that in consideration.

parking- pillows, beds, tv choices.

the breakfast was great

of the staff, cleanliness of the room, hallways, walk ways and outside parking lots, also pet friendly

big parking

1100 am no problem no extra charge for eary check in and they even let me check out 1130 with no late check out

no cleaning, wifi only one day work!! not good , room is not cleaning

parking lot lighting was not adequate

they have laundry, fitness room, and a meeting room

the laundry facilities were out of service

clean and organized. the staff were very helpful. breakfast was amazing

very helpful staff, easy parking, good gym

looking for wifi instructions. (front desk was helpful to resolve.)

they accepted dogs. clean. gym. pool. nice staff

my husband had back spasms by day 2 and the kids were miserable

kids got to use the pool and had it to themselves as scheduling was required due to covid

refrigerator and small kitchen space was nice too

game room is awesome for kids and family play

gym equipment all worked. laundry available. didn t need to use.

clean, affordable, free breakfast, gym, laundry facility, and great for traveling for work.

breakfast was ok too and free parking was a plus and most importantly the price of the room is unbeatable by

the rooms were great and most importantly my family and i enjoyed the breakfast

workers was nice, the wifi was easy to connect with

the pool, restaurant and gym were all closed which was 1 of the main reasons i chose that hotel

restuarant/ bar closed too early

i didn t have wifi and i woke up with people drilling some stuff on the wall

the light breakfast was good, kids enjoyed the waffle maker

whole reason i booked a room there for 2 nights so my kids could swim and i didn't find out until after i paid

the restaurant was closed, no laundry, no real store, nothing to charge so much for

no laundry facilities on site 2

for longer stays, a fridge/microwave or laundry facilities would've been helpful

no rooms available so i can stay in a bedbug infested room till tomorrow ohh but font bring your laundry back

there is no laundry service at hotel, breakfast was not available and the front driveway looked like it had

laundry room to small

clean place, nice staff, indoor pool for kids. close to other amenities

loved watching kids/adults play a giant connect4 game

the prices for food were very high, in the restaurant and high even for room service, which os usually more

the indoor pool wasn't heated, what's the point of having it you can't use it all year round

the staff were all so nice, welcoming us in and helping us out when we had questions about the laundry

though we didn't need to use them, it was nice to have a laundry room on premise

i was disappointed that due to covid-19, we could not use the indoor pool.

the bar and hot tub should stay open longer for adults

and the hotel is pet friendly

i like about the property was it was very spacious and the outside with the patio in the pool looked very

everything was great. it was clean, and the staff were great. breakfast was good also.

it was convenient and clean. the breakfast was decent.

breakfast can be improved, just a lot of things in plastic, would be great to have more fresh

breakfast was great, and being able to order food in the hotel even though not a formal restaurant

reception staff very helpful. laundry facilities great. good size room.

ice machine and one of the vending machines, as well as the laundry soap dispenser was not working

laundry sucks, vending machines just not working because it was full in cash

tv, wifi, able to keep a comfortable room temperature staff: friendly and very helpful misc: laundry on site,

has laundry room for guests but it s not free

i booked this on 4th of july for the pool and free breakfast

didn't have a pool , ignorant customer service , lazy workers everything about it was

), there s a bad smell in the halls and room smelled of heavy fragrance, pool is permanently closed despite

the location and laundry facilities

then that sign too the first floor *laundry room* just tell people when checking in

was closed restaurant was not staffed due to a wedding reception onsite laundry facility stank so badly of mold

beds were comfortable. like the laundry facility.

location, size of room, advertised amenities of restaurant, pool and laundry facilities

noticed there were two laundry machines and one guest was using the other while i tried out the other and it

needs a little updating and laundry needs updating and cleaning

laundry facilities need renovation

after checking in, and i was told they had run out of towels because they were all in the laundry and that they

the front staffs were nice trying to deal with laundry problem

the laundry room was well maintained

i asked for change and where was the laundry facility

we witnessed staff folding clean laundry in the front desk office and placing the sheets on the desk

i knocked on a few doors, office, laundry and another door near the reception desk

room was very clean and had a kitchenette. also a very nice laundry room.

its close proximity to my daughter and grand kids

wasn’t always at the front desk to help pool was overrun with kids and people that weren’t obviously staying

rooms were a great size with lots of space for a family with two kids

obviously made changes per cdc guidelines but didn t follow through with cleaning pool area, pool or making

pool (looked bigger on website), trash around the pool and basketball court, room didn t seem

there were a lot of kids sports events going on ( which is why we were there) so some of that could ve been

a short 5 minute drive from the big mall and free parking

friendly staff, very clean, breakfast, parking free of charge.

the kitchenette had a clogged sink

also, it was nice to be able to have a hot breakfast to start our

the offset double doors plus the laundry carts are impossible to get around

pool was a little dirty. we found someone else s dirty laundry under the couch/trundle bed.

have like a laundry room

the rooms were nice, beds comfy, breakfast got us going in the morning.

no daily room service

laundry was not available at all, i was offered to have my laundry done myself at a hotel next door

no laundry/dry cleaning services

no laundry facilities no store to purchase

i love the beds the pool

my wife and i stayed there over the weekend in hopes of getting away from the kids for a little and do some

and their breakfast was very good

my kids slept on top of the comforters because it wasn't clean

breakfast and parking lot price (should be free)

i wish the pool area was bigger

how clean it was and the breakfast layout

that does not provide laundry service

minor imperfection - no dirty laundry bags.

the bed was absolutely comfortable and the laundry service a plus!!

no room service for meals

wonderful bed and outside pool and bar area

their dryer was broken so they dried my laundry for me

everything else... the bar , gym

courtyard, the pool the little convient store theh bar and restaurant everything about the hotel it's

it’s was so many kids unattended at the pool and the was really rude.

gym could have been better equipped - i understand it's going through renovations

all pork products during breakfast no foot rest to go with the lounge chair laundry room water was leaking from

great pool and gym

i really liked the late check out. the room was clean.

no paid wifi

pool closes early.

there was construction. the laundry room was very hot. the rates were too high.

laundry was affordable

i like the laundry room

hotel room was loud, lots of kids running around all day & night, banging noises, smoke alarm went off late at

wifi was not working and front desk said no password needed and hung up

needs a laundry room for guests.

fitness center out of order. free breakfast over too early . no laundry room.

breakfast was excellent. only negative...no laundry room for the guest.

no laundry facility!

the fire alarm went off unexpectedly at 3am and they allowed a late check out for the inconvenience

opted to be 'green' by not having any laundry / cleaning while there

i hope this comment will help the hotel carefully monitor the laundry better

on the shower curtain, towels left outside the laundry chute, holes in the wall in the hallway, door was hard

of free wifi & self laundry

our waiter at breakfast was amazing and great with our kids

one of the towels was so worth it had a piece missing, there was just one cup for coffee, no laundry bag, no

was nothing to comment except that there were no laundry facilities at the hotel

it had an indoor pool, outdoor afternoon acoustic music in a courtyard with waterfall, rooftop lounge/bar with

excellent gym with variety of equipment

room service was great so

in room 117, it was right next to the laundry room

they provide grills for guests use, affordable laundry room, & working ice machines

i dropped dirty to office & when they said go to laundry ask for a new one, staff never want to give me a clean

and the laundry facilities are on the second floor

construction nearby, no morning breakfast , expensive laundry.

the laundry room was convenient

should be explained more about things in the hotel that guess can use and floor tht it's on ex: laundry facility

there were some loud kids running over top of us. that was the only downside.

the room was amazing, it came with a kitchen with dishes in the dishwasher

my kids were bummed

laundry facilities on premises. great gym and pool staff was amazing

business center,laundry facilities

clean towels, clean sheets and regularly cleaned dishes (and laundry if requested)

location was great . small want to my kids schools, drexel and upenn

1) they did not offer room service. 2) the breakfast that was offered was awful.

no problems with the wifi

have had room service a couple of times, and loved both meals

safe area and good gym

used the gym a few mornings and it was well equipped

clean, comfortable, great lobby, coffee in the morning, large gym

i liked they had a laundry basket for towels

we loved the access to the grill and use of free laundry

free laundry right next to the fitness equipment, so we could exercise while doing two loads of laundry

i loved the in room kitchen, the availability of the laundry, and the bbq grill on the property

good location for other activities. free laundry. nice staff. ample parking.

no laundry room and valet parking only

i would have liked a robe in the room rather than on demand, and i would have liked a plastic laundry bag,

the hotel bar closed at 10:30pm

wish you had a bigger, better gym,

the wifi worked very well

loved having a coin laundry on my floor, made it so easy to wash everything

i used the laundry room services, which was such a nice feature to offer

could do all the laundry in the laundry

laundry service available on 12the floor

location, rooftop pool. thoughtful details (roomservice, laundry room). very friendly staff.