no laundry detergent in the hotel store because

staff, good breakfast, very comfy beds, large rooms, laundry self-service (excellentwhen travelingwith a toddler

i like the grill outside, the gym, breakfast, laundry, location.

great amenities - (although we didn't use them), pool, gym and laundry

loved having the workout room and while i didn t need the laundry room, i m sure it would be helpful to

business center is not open and the laundry room is not available

were a ton of children staying that weekend so getting into the pool or hot tub was virtually impossible

i didn t like was on the website they said it was a pool when we got there there was no pool my kids wanted

there is not breakfast at this moment. i wish i could stay longer.

the bar and food area was poor, when asked for the breakfast they were old of product

the laundry facility is a joke the machines don't work!

lastly the laundry room could use some updating as one washing machine and one dryer was broken

everything it was good, very good experience the kids loved the poolud83dudc4dud83dude42

traveled with my kids so they slept on the sofabed but the mattress was paper thin

nice room for two adults and two kids. plenty of room for them and parents.

one person at desk, doing laundry

checking people in and doing the laundry

the entire time you have people yelling to eachother in the laundry room about how they never see 40hrs in a

room i was in was very close to the laundry so i felt a lot of vibrations and shaking throughout my stay

also, the staff was doing laundry behind the counter where guests registered - the front desk lobby

breakfast, laundry room, very comfortable beds, a spacious room, a number of hotel entrances from the parking,

oh and laundry room, i was able to leave with all our clothes washed

i enjoyed the buffet style breakfast n laundry room!also like the laid back n cozy environment!

but no pull out bed for kids

pool was not clean and kids got eye infection due to unclean water.

laundry was too expensive and the staff although nice never at the front desk

comfortable beds and laundry room

the room looked decent with a nice little kitchen area hotel was quiet

we pulled in to the parking lot, there were several cars/vans with people hanging around smoking drugs

breakfast was coffee and danish

the parking lot is a bit tight along the front.

the breakfast was also good & the amount of time they allowed you to get breakfast was accommodating

lots of choices for breakfast

the breakfast was great

gym was a bit too small. can you expand it?

lack of laundry facilities no late checking out less food choices for breakfast

finally, three days later they 'discovered' it in their laundry

7 to 9 am is tough sometimes when leisure travelling with kids

breakfast was offered a bit later

how early room service ended

parking lot lighting was not adequate

updated, clean facility, plenty of parking, on a major roadway but set back from the

one came to clean the room, wifi was not free and there was no way to lock the door, deadbolt lock was broken

1100 am no problem no extra charge for eary check in and they even let me check out 1130 with no late check out

plenty of parking

breakfast offered several very rich and fancy offerings, but they need to add some simpler options

breakfast was wonderful, nice presentation and very tasty

llimited breakfast offer with only one sweet option and not super tasteful no dining room for the breakfast,

breakfast was delicious, with quality ingredients

breakfast was just to be chosen from the brunch menu

we didn't use gym or pool but nice to have

there must have been 4 kids in the room, i never saw an adult but the kids were in and out of the room all day

gym was very good

the kids enjoyed the pool

went off at 6am - i didn't set the alarm :( also, the coffee was completely empty when i went to breakfast at

shower tiles could have been cleaner, no laundry bag

shuttle was a

food options available on site, pet friendly (for $75 fee), and free cookie at check-in.

no microwaves in the room and the wifi was horrible.

i just stayed a a pricey hotel in center city philadelphia and it smelled like old gym socks in the room and

also, do not use the laundry services

they have laundry facilities, but it was broken so they washed our daughters clothes in their facility

than the pool, one of the cleanest hotels i've stayed in

also having a towel bar inside the tub

but the bar and grill you have inside the facility is amazing

they have laundry, fitness room, and a meeting room

the laundry facilities were out of service

biggest issue: i didn't realize the hotel was pet-friendly

$50 charged for having pet - this charge a surprise

all breakfast menu

gym equipment all worked. laundry available. didn t need to use.

clean, affordable, free breakfast, gym, laundry facility, and great for traveling for work.

kids running around all night knocking on doors and loud

the lady at the breakfast bar must very nice. very large room

the rooms were great and most importantly my family and i enjoyed the breakfast

we were located above the laundry and it was somewhat noisy.

the laundry room was clean, dust free and in good working order with two washers and dryers for guests

were on the second floor apparently above the laundry facilities and you could hear and feel the spinning of

location, breakfast, laundry room, and location to restaurants and stores.

laundry room which were an added bonus

obviously made changes per cdc guidelines but didn t follow through with cleaning pool area, pool or making

beautiful rooms, very friendly staff, great breakfast, etc

clean, friendly staff, basketball and mini golf putter for kids

like that you have a full kitchen if you wish to use

clean, friendly staff, basketball and mini golf putter for kids

laundry but advertised no phone did not work, call front desk but didn t fix no thermostat

bad wifi connection

i love this hotel very nice for a get away from reality with no kids.

no jacuzzi. pool closed.

pool with hot tub

the restaurant was closed, no laundry, no real store, nothing to charge so much for

there is no laundry service at hotel, breakfast was not available and the front driveway looked like it had

no laundry facilities on site 2

like smoke - carpet needs to be replaced with laminate flooring throughout hotel - disgusting laundry smell -

for longer stays, a fridge/microwave or laundry facilities would've been helpful

the staff were all so nice, welcoming us in and helping us out when we had questions about the laundry

though we didn't need to use them, it was nice to have a laundry room on premise

the swimming pool closes at 10:00 but not staff fault we checked in super late than expected, wished hours were

the kitchenette comes fully equipped with dishes and pots and pans/ utensils

unfortunately due to covid-19, alot of the hotels options were not immediately available like the gym

the front staffs were nice trying to deal with laundry problem

i spoke with everyone from front desk, restaurant area, chef, cleaning staff, laundry staff, engineering

breakfast is good, they have a fitness center and a laundry room, and the rooms are just perfectly sized for

needs a little updating and laundry needs updating and cleaning

after checking in, and i was told they had run out of towels because they were all in the laundry and that they

no laundry room

the room was very clean and the pool was relaxing. the staff is very nice

pool was really nice & a decent size (other teamates stayed at a bigger name hotel &

no room service,bar or happy hour

pool outside

very clean and the kids enjoyed the breakfast

need more towels in the pool area . kids need not be allowed at night at pool period

additionally, the pool area isn't tidy and the pool didn't open on time because it wasn't treated on time

location, outdoor pool, very new hotel with really nice and big almost apartment like rooms.

very clean and the kids enjoyed the breakfast

room was very clean and had a kitchenette. also a very nice laundry room.

the laundry facilities were great

very comfortable and has laundry facilities

they were running laundry down the hall from us and it was super loud

i asked for change and where was the laundry facility

ice machine and one of the vending machines, as well as the laundry soap dispenser was not working

they had good ice dispensers and a laundry section

laundry sucks, vending machines just not working because it was full in cash

also their laundry facility is disgusting i found a dead bed bug in one and all that they did was just

reception staff very helpful. laundry facilities great. good size room.

), there s a bad smell in the halls and room smelled of heavy fragrance, pool is permanently closed despite

i booked this on 4th of july for the pool and free breakfast

didn't have a pool , ignorant customer service , lazy workers everything about it was

the offset double doors plus the laundry carts are impossible to get around

pool was a little dirty. we found someone else s dirty laundry under the couch/trundle bed.

have like a laundry room

breakfast meats

convenient location, basic breakfast, basic gym, clean

the gym was nice

kids cruising their hot rods around the parking lots

very good breakfast,, very kind staff, good location, parking ,,

this time i had the kids & they really enjoyed themselves especially since they could walk across the street

the wifi wasnt working for me. luckily i had my own handy.

first room smelled like pet cleaner, my second room - while clean had no soap, and the stomping of the room

this is also a pet friendly hotel

i didn t like the set up of how breakfast was served.

large and quiet rooms, great staff and amazing breakfast.

my kids slept on top of the comforters because it wasn't clean

no laundry facilities no store to purchase

no laundry/dry cleaning services

laundry was not available at all, i was offered to have my laundry done myself at a hotel next door

mething got broken at the kitchen), pool and gym (lots of teenagers running and

the gym

the bed was absolutely comfortable and the laundry service a plus!!

minor imperfection - no dirty laundry bags.

that does not provide laundry service

no room service for meals

i admit, a lot of my time was spent in the fitness room and spa but they were so good

on-site laundry was clean and easy to use

basketball court was great for our kids to run off steam

from kitchen to living room 60 tv french doors to bedroom awesome bed 50 inch tv in bedroom

kids didn't like the breakfast, but i found it to be adequate

terrible wifi breakfast below standards

bathrooms were falling apart, stains on the furniture, room doors didn t work properly the laundry list

and i did laundry & there are no timers so it s a total guessing game as to when your clothes will be done

they said they lost their laundry service and had no clean sheets for a room for me

i like having a kitchen with all the dishes and utensils and pots & pans that make keeping my food requirements

micowave in breakfast area to warm up coffee.

their dryer was broken so they dried my laundry for me

nice pool and comfy beds

gym could have been better equipped - i understand it's going through renovations

sucked the pool was closed, but that was not the hotela

first went in and the bar was spilled over the lobby

the wifi was excellent

big room. great fitness center.

great pool, fitness center and lounge.

laundry room to small

i liked that it had a pool bar and food

both the fitness center and pool weren't open for obvious pandemic reasons, but that did not sully my stay

my kids wanted to swim. it was kind of a little party for my daughter birthday.

loved watching kids/adults play a giant connect4 game

was amazing help when trying to find a restaurant to deliver as the girls were enjoying the pool

major, just a lot of money for very good accommodations loved the precor machine in the little gym

only complaint is the size of the parking lot, there aren't many spots when staying at the hotel for a convention

the breakfast was delicious.nice employees.ty

no pool no wifi and we had to wait a additional hour to check inn due to under staffing

spa not working laundry facilities without detergent available

parking was easy and my floor was quiet

the early check in and late check out times

room smelled horrible, like a sweaty gym

we ordered room service

little problem i had is with external laundry services

i couldn't do my laundry and had to air dry

the setup of the parking lot.

very clean, plenty of parking, restaurant in shared parking lot, very good breakfast

the free in room wifi worked well (but must be activated daily) the hotel is located far back in the complex

was closed restaurant was not staffed due to a wedding reception onsite laundry facility stank so badly of mold

then that sign too the first floor *laundry room* just tell people when checking in

the location and laundry facilities

location, size of room, advertised amenities of restaurant, pool and laundry facilities

beds were comfortable. like the laundry facility.

close for two years, the fitness center is a joke 83 degrees hot and conjoined with wide open laundry room

on site laundry and convenient to everything

guest laundry services were easy to use

i especially liked all the little added details such as the laundry basket in the closet, the well appointed

having a laundry room, which is free for guests is definitely a unique aspect of any hotels i'm familiar

the electric fireplace and spa tube were perfect for relaxation.

for a spa tub, i kind of expected bigger softer towels in the rooms and the ones provided were not what i

) wifi was down in our room, but the lady at reception was super accommodating and set up my husband

no room service

the gym is very old. needs an upgrade

old hotel, terrible internet connection, no room service.

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not

in sitting room, rug has a burn hole size of a golf ball.

bar was not open so nothing to bring me to the lounge area even though i was there for a week-long

bar at all

free laundry,has a weight room and the rooms have all the dishes you need for cooking and if it's not

i had to think of one thing i would say the gym/laundry could have been cooler but that is really pushing it

liked the clean environment, the friendly staff, the spacious rooms, and most of the laundry room

i was so psyched that laundry was free and the gym was open

the laundry room and the bathroom was spectacular. the soap was the best ever!!

the third floor smelled like body odor and cleaning chemicals because they left the dirty laundry carts and

i would have liked to have been able to use their laundry as i didn't have a car.

they even had a laundry which, after 8 days of traveling, was great!

a little frustrating, inability to link my phone up to the tv ,even with using the qr code and wifi for 2 evenings

location, price, pet friendly, friendly staff, comfort, cleanliness.

laundry room charges $2 for 60 mins of dryer time

also when i wanted to do laundry i was surprised to see that there was no change machine you had to go to the

is on top of everything at this esa, the staff are friendly and helpful, rooms are clean and laundry/ vending

placed over the reception desk where they do laundry all day and night

to wait 30 minutes for a replacement room key while the night staff (2 months old) chilled in the laundry room

laundry charges are too expensive

the breakfast was nice

was closed on sunday so that took away pool hours for the kids

location, outdoor fire pits, complete kitchen with a full refrigerator, excellent staff

everything was great, the swimming pool was heated, the kids enjoyed the game room and the weight room

pool, fitness, laundry

design, the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast

the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast, and

the kids loved the pool i loved the jacuzzi

which bummed that kids

the breakfast was very good and tasty, a large selection

the full breakfast was delicious

i liked that it had a full kitchen and the room was spacious.

breakfast was fine.

was sad the pool was not opened

enough space and so neat, also the super breakfast

the kitchen has everything you need

would like to see a few more options offered for breakfast.

breakfast was ok

i like 2 bed room and kitchen. breakfast was good too.

charging exorbitant pet fees

arrived on a weekend and the bar was not open until early evening

they didn't have an open restaurant but i understood because of covid they did have the bar open and all of

the free wifi is a little bit slow.

the high unexpected charge for our small dog in what was advertised as a pet friendly facility.

friendly staff, spacious rooms, great location, with a full kitchen

pool being outdoor.

i loved the breakfast

full kitchen

love the privacy the pool area very clean & safe the bed is super comfty rooms very spacious & spotless i loved

the room had some great perks that we enjoyed (kitchenette), laundry facilities on site, everything we needed

laundry room was not accessible

she had been working extremely hard as the shift before didn't do laundry and other guests wanted more towels

always a pleasure to stay at esa. having laundry facilities and free breakfast are great.

eta is always clean . the laundry on site is quite convenient as well.

laundry vent out the front of the building

able to do laundry without delays.

we were near a laundry shoot so that could have been the source of most of the noise

iron was inoperable and the laundry facility needs to be updated which includes a bigger washing machine

was so kind and even gave us change out of her own money to exchange out dollars, so we could do laundry

laundry was inconvenient because of lack of quarters at the front desk

only complaint was the restaurant and bar area of your staying on the side can be a little noisy in the evening

the chef made the effort to come out of the kitchen to check on the diners, highly recommend this hotel

embassy suites was quiet, clean and offered an amazing breakfast.

bathtub cant take bubble bath for kids only shower

breakfast area was so nice, it felt like we were eating in a gourmet coffee shop

both the breakfast and location were amazing

amenities in room were nice. kitchen was clean and equipment was good.

spacious rooms with a real kitchen, comfortable living area, including couch and a great bed

has amenities like a gym and indoor pool two restaurants 24 hour coffee, tea, water and small snack shop

no laundry lack of choices for breakfast no restaurant in the hotel .

nice hot breakfast, clean, comfortable and good location.

the maple kilbasa instead of pork sausage or bacon isn t a great choice for breakfast and kids dont drink

location was nice with plenty of parking

gym area

laundry room on the same floor.

laundry service

drye was broken and had to go to different floor to finish laundry

upon leaving there was a blood thirsty call heard in the parking lot asking for help

made evenings a little long in the room with the kids with no entertainment

always had clean towels also laundry on premises and gym was awesome

i paid for breakfast, i thought it was a buffet or something similar

the swimming, and other pool

grandkids wanted a place with both an indoor pool and a hot tub

a free breakfast bar would be nice but otherwise no complaints.

convenient laundry facilities, convenient parking, very clean and comfortable room and facilities

i love that they had a guest laundry room on site

pool area was clean and well appointed, but i noticed that the pool itself seemed to need cleaning

breakfast with plenty of seating; perfect location to visit downtown philadelphia, lancaster county

the bathroom door had to be closed very firm and my kids could not get it to latch on their own

no laundry service on the weekends.

room service was fast

the schedule time for the bar closing

the room was very clean. the staff were very friendly. room service was good.

com it says this hotel has an indoor heated pool that's open all year round

laundry was efficient

useful guest laundry facility

hated the laundry area

laundry and a pool was available

pool access was difficult to locate

laundry services

however, this time trash and laundry were in the halls when i checked in (around 5pm), and the tub had not been

also extra facilities for individual laundry and a well equipped gym

bar staff was super accommodating

location, self parking directly in front of property, free wifi, upscale ambiance.

bonus pool and gym facilities, recommended

pool was chilly.

nice gym and a small pool

the old thing no play area for kids but everything else was wonderful

need to pay more attention to their gym

had a snow storm, they did their best to clear the parking area - it s a small lot in front of the hotel -

only one chair. small pool.

breakfast,parking

the pool was teeny-tiny! the corner market was rather small, also.

nice small gym and adequate parking spaces

clean, nice breakfast, parking garage, quiet neighborhood.

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

no complementary breakfast. bar prices were ridiculous!

under ground parking garage, brightly lit

parking was great once we realized it was underground

free laundry service continental breakfast

everything was great, spacious room, clean, nice pool, laundry, great breakfast

our room was spacious, clean and well stocked with kitchen items.

the breakfast was very good.

breakfast every morning was great, and monday through wednesday they provide free dinners along

comfortable and great location. nice rooms and good breakfast.

pool and hot tub

clean and nice room, friendly staff, good breakfast, quiet. easy parking.

i didn't get a chance to check out the pool

they have a pool,gym and a play area for the kids

laundry room was a bit crowded, creating a wait for the 4 machines

was enjoyable & we appreciated the ability to launder grandchildren clothes at the convenient laundry room

my kids enjoyed the indoor pool

no real table in kitchen no shaving mirror no shower cap

communication regarding pet fees during booking process and at check-in

laundry was also clean, no one seemed to be using it so we took the chance

it was a huge bonus that there were laundry machines

never brought me clean towels when i requested them 3 times, i wand up using the onsite laundry mat and washing

tried to use the laundry facility twice and both times the washer was broken and one morning at breakfast the

pool and gym areas were clean

game room is awesome for kids and family play

i greatly appreciate the kitchenette

staff, very polite, clean rooms, loved the option to cook in the room, pool/gym very clean, overall hotel

great location when visiting the area; pet friendly!ud83dude01

grandchildren loved the pool

staff location everything worked and was clean,,,ice machine, vending , laundry , a/c, tv , bedding,

it had a laundry room with one washer and one dryer

i got a smoking room that stunk to high heaven

dis they advise that would happen the red roof inn 20 minutes from there is much nicer and suoer pet friendly

smoking ud83dudeac rooms (truly missed & need to be returnedg motels/hotels), clean, location &

kids were out in the hallways playing actual hockey, playing ding dong ditch on our doors, yelling

it was very loud at night. the pool is small (but very nice) but was filled with a lot of kids.

it was very loud at night. the pool is small (but very nice) but was filled with a lot of kids.

pool and spa were great

there were 6 kids in the pool with no adult supervision

i m thankful that there was a laundry room that didn t require quarters, so laundry was easy

friendly staff, clean, comfortable, pet friendly

having a kitchen to make my kids breakfast

cozy room and clean room large bedroom with livingroom and kitchen

i loved the pool was a little cold but my son loved it!! i also loved breakfast so delicious.

pool not in operation

like that kitchen is complete with a set of 4 dishes, bowls, glasses, pots, pans, strainer, dish towel, dish

the breakfast was good. a nice selection of pick up quick choices.

the indoor pool temperature was very cold and we were unable to swim due to temperature.

the location of the pool and the outdoor courtyard was ideal

laundry hit or miss with leaking, temp regulation and payment system

in room sit in area comfy bed elevator bldg lots of entrance by key code pool outside deck laundry

this person was responsible for check in, laundry, housekeeping, etc

parking kitchen in room sit in area comfy bed elevator bldg lots of entrance by key code pool

staff, convenient location, good parking

hotel room was nice and enjoyed the pool with my grandson.

small swimming pool. an on-site

was some type of event that brought a lot of kids to the hotel while i was there

clean, quiet, starbucks and chick-fil-a in parking lot

location and better than expected amenities- outside fire pit, stabucks and breakfast w/ bar and social seating

there was guest laundry and a small gym

very clean, friendly staff, free parking, good location

for commute to work, free full hot breakfast, and it was across the street to target and wegman's for every

location. plenty of available parking. internet service.

the staff goes out of their way to address your questions, and you cannot beat the hot breakfast buffet

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

should put more laundry rooms.

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

rst assigned room smelled of smoke; reassigned to new room right away), dish washer in room, laundry room in

the parking is great

pool and workout room were nice

if breakfast is free

the pool was under renovation during the summer.

didn't have the breakfast bc they weren't serving breakfast bc of covid 19 vivrus

i complained to the staff they had two security guards but the kids just ram from them