laundry services were most appreciated

the virus shut down the pool half way thru our visit.

the breakfast was the best continental breakfast we have encountered in a long time

rooms where very large, lots of parking, good breakfast and nice weight room.

great breakfast!! easy parking! quiet, safe.

had to ring the bell each time and no one was around, except once when i had to yell into the laundry where i

there was no laundry facility, but that s about it.

breakfast area ran out of coffee (regular brew)

breakfast was really good and generous

plenty of parking

pool was open very early so it gave my kids the opportunity for a morning swim before heading

pool was excellent and everything was extremely clean. friendly staff!

we liked that the pool opened up early 6am and closed later than most 11pm, also that the gym was 24

of the staff members were wonderful and the pool was really nice

pool is a wading pool only

there was easy entrance and parking right in front of our room

and you park right outside your door so it s easy to deal with luggage or carrying sleepy kids into the room

there were drug addicts in some of the other rooms and in the parking area

no wifi outdated appliances

the bedding in non-smoking had burn holes in bedding the windows were dirty

easy to find, well maintained, parking lot was recently done

breakfast was very good

to find, good location off the highway, lots of parking space and easy check in

the pool was awesome and the breakfast was great too

from the greeting to the pool and how comfortable the beds were, we had a wonderful time

we were able to do our laundry without disturbing any other rooms nearby

it would be even better after covid because they would have a hot breakfast and the pool would be open

we also loved the outdoor space right behind the pool area

it was well stocked with hearty items so we didn't have to stop at a spot to eat with the kids

breakfast. i stayed for a week and the menu was the same all week long.

continental breakfast, workout and laundry rooms are an added plus

laundry out of service

must of been a laundry room above us because you could hear the washing machines chug chug chugging

is pet friendly and allows smoking

plenty of parking

no breakfast ike laundry room.

have preferred a room that didn't have view from parking lot

parking close to room

very pet friendly

the wifi did not provide internet and the walls were so thin you could hear conversations and

and the shower worked well; there was even a microwave and minifridge in the room and guest laundry facilities

they even have guest laundry

friendly staff, clean and comfortable for the price, lots of parking

both mattresses were brand new, as explained by desk manager, family and pet friendly

new vinyl flooring. pet friendly. staff.

the staff, the hot breakfast, the quiet atmosphere, did i mention the staff?

the hotel had comfy beds, check in was easy, plenty of parking all around the hotel

derek and team were wonderful. all clean and excellent breakfast.

wifi wasn t working for us to do any work on our laptop the tv kept glitching hard to

parking was ample and it was nice and quiet

was hot, wifi decent, bed and pillows comfortable, and tv worked fine

location, cleanliness, bob's donuts, pet friendly,, sitting chair instead of just a desk chair

hotel just was weird not having hampton breakfast and room service unless you request it due to covid procedures

breakfast is always good with new smoothies added

the pool was down for renovations.

wifi worked well

breakfast and the rooms are wonderful

ice machine and laundry in dark corner on second floor . no in room coffee

2 separate groups of people were getting high in the common area (parking lot)

the bed was comfortable, the room was clean, parking was easy and convenient

but maybe i think they should have a better selection of breakfast in the morning

breakfast was horrible

from guests and ice machine and laundry room, never cleaned my room the entire time there, bed was lumpy and

next door to commercial laundry machines that sounded like 757's taking off (room 126)

the room was very nice. it was very pet friendly.

adequate parking

there were lots of cigarette butts in the grass in the pet area outside

hotel was very clean, the room was spacious and comfortable, the staff was very friendly and the pool was warm

great breakfast, comfortable beds, nice pool, and great value!

price was right for large room with little kitchenette

the potholes in the parking lot.

have truck parking

room was spacious, clean ,hotel location is good, breakfast was great

the parking lot needs repaving the toilet sits very low

the traffic trying to get out of the parking lot.

wifi was intermittent and hard to navigate. should have had scambled eggs with breakfast.

getting in and out if the parking lot was a bit of a challenge.

elevators a d laundry facilities could use upgrade.

and a laundry facility

laundry room was close to our room

free laundry bag in room

staff was great, room had all amenities needed, laundry room available with cc reader- overall, good stay

we wish there was laundry facilities available for the guests.

the wifi didn't work half the time

breakfast was delicious

location and wifi were fine

cozy and good breakfast; did not like yogurt they provide

we paid an additional $50 pet fee to stay in a room that was horrifically dirty

wifi was poor.

love the coffee, tea, hot chocolate bar 24/7, as well as fruit, lemon water, bottled water

breakfast was good quality. coffee counter was 24 hrs. clean ailes, friendly staff.

the pool was a very nice size and the kids had a blast

the guest laundry came in handy as well

clean, great location, awesome breakfast, easy to navigate, wonderful staff.

did not find enough time to visit the pool and gym but kids were seen happily enjoying it

pool and outside fire place are good perks

gave us a code for wifi, but we could never get to that part to add the code

there appears to be a laundry room right in the front and there were dirty cloths every where

love the setup of the rooms the kitchenette is great nice to have a full size fridge the laundry room is nice

did not understand if we were responsible for stripping our bedding and bringing all laundry down the hall

laundry room was rundown

the lobby was dirty, trash was laying on the lobby floor and floor of the laundry room

the parking and the bistro which provided some options to dine in

not much of a kitchen unless you want burgers

indicated that it had a bistro and bar

is often blocked by cars lined up to exit the sheetz gas station and getting into the hotel parking lot was

there was no coffee. parking is tight.

i love the small kitchen

like the fact that it comes with a kitchen and all the room door shut they have privacy from the living

room was very big & like the kitchen area.

breakfast was very good although would have liked better selection of fruit and carbs.

it needed a good shampooing, the couch looked like it needed a good scrubbing, and the little kitchenette needed

they still had christmas decor up in january and were actively folding laundry in the lobby area

laundry only on 3rd floor

looked like a homeless person had a makeshift bed in the third floor laundry room

room was large and we had access to laundry

around the pictures the chipped paint slowest elevator i have ever been in you have to pay for laundry no extra

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

laundry only had a washer and dryer took 3 hours to dry one load of clothes there should be more

the dryer in the laundry room took almost three hours to dry a small load

the location, parking and free wifi throughout

i could park right outside of the paito the pool is very big and the restaurant had great

they also had a game room, laundry room and vending machines, which was cool and

lots of things out of order, ie no detergent for laundry, no quarters available for washer & dryer, internet

people,complete services like an exercise room, office printer, indoor and outdoor pool, laundry, good breakfast

website insinuated there was a pool and spa, and in a separate section it said there was an outdoor poor

the outdoor pool was in poor condition and is awkwardly imposed in the parking lot outside

pet friendly, nice breakfast, clean big pool, nice looking, clean room.

breakfast

breakfast was delicious but a little greasy for my taste

we were also traveling with cats and this is one of the only 2 pet friendly hotels in the area

super clean, easy in and out of the parking lot, friendly staff

hot breakfast

let a truck with a trailer take up 8 parking spots

advertised as a casino hotel. no casino located there.

the breakfast

5 hr drive) to ask about an early check in and were told that a room would be ready as soon as we got there

the property, especially the outside was pretty run down. no laundry facilities as described.

smoking rooms available

however, if your going to have smoking rooms, and charge more for those rooms,(and they do) atleast put decent

excellent wifi

breakfast was as expected for the price of the room, very limited.

no laundry room. they were offering their staff to wash guest clothes and priced 25.00 a load.

i arrived to them blowing all the leaves in the parking lot

it is an easy drive (25-30 mins) to the university of pittsburgh, affordable, and pet friendly

are pet friendly, however there is a charge

loved the landscaping and loved our room had a full kitchen

laundry room and 24-h market on the ground floor added comfort to our stay there

the stuff didn't want to let use the dryer in the laundry despite the sign there

was exactly what we wanted - a medium priced hotel with free parking and a free breakfast

it was clean, the staff was very friendly and sandy does a great job on the breakfast!

breakfast was great way to start our day.

the parking lot is clean and well kept.

was non-smoking, but could smell cigarette smoke in the bathroom.

good parking - was able to park just outside my room

room smelt kind of bad, we asked for a non smoking room and was put into a smoking room

it was quiet and my kids were able to go between 3 rooms

no laundry facilities on site

the free wifi did not work. frustrating.

free parking and nice outdoor patio overlooking the river

river view. clean rooms. breakfast

location. also, the hotel had an indoor pool for the kids.

the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

bar and pool area were shut down

the bar to open soon which was always

restaurant and bar still closed due to the virus with no food service at all

location is excellent, parking is easy.

location was perfect for where i had to go. breakfast was good.

lobby, pool, hallway, entire facility was absolutely spotless and clean

the ventilation in the pool area was terrible and chlorine was to strong it made my kids sick

our three kids were disappointed

the pool was clean. the rooms were clean and comfortable. all staff was friendly and helpful.

breakfast was excellent. room was comfortable. staff was great!

the outdoor pool was awesome

customer service oriented staff, plenty of parking, great breakfast, working a/c, endless hot water, shampoo

very clean. excellent breakfast. good parking lot.

i did not like that i couldn't receive free wifi

just the pool being little that was the main reason i booked this hotel.

the parking was well lit and safe

cleanliness , breakfast and parking availability

cleanliness , breakfast and parking availability

pool area was great, water nice and warm

some of the rooms were not updated yet and we noticed old materials piled in the corner of the parking lot

small parking lot

cleanliness and quality of stay. good breakfast

the continental breakfast was well maintained

breakfast service could have run 30 min longer for late sleepers.

great breakfast, especially the fresh pancake maker

breakfast was wonderful.

the pool area and the breakfast was good.

room and breakfast

the breakfasts were very good

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

the fact that there was a laundry room for guests to use.

kitchenette

breakfast (granola bars), but understandable

pet friendly

there is a free guest laundry at hotel with newer clean machines

had a gym and free laundry

loved the free laundry

they have a free laundry service!

is convenient that there are laundry capabilities and a small gym

the pool was nice for the kids

staff was very kind and welcoming, loved the gym and indoor heated pool,nice location,very comfortable beds

the entire hotel, including the pool area was very clean and well maintained

the breakfast was great, but the real plus was the staff, very friendly, courteous, and attentive

the wifi was spotty

amenities were enjoyable: fire pit patio with waterfall, exercise room, laundry room, cocktail lounge, pool,

breakfast was very satisfying and although i didn't use the pool or fitness center, these both appeared to be

hotel employee provided great service for breakfast

ample parking staff helpfulness bed comfort cleanliness

nice place and comfortable parking

of the carpet cleaner in the room, lack of healthy foods in the store, not many keto breakfast

the pool was closed which really disappointing our kids

clean, friendly,breakfast included

breakfast was good

location, gym, staff esp. greg

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

our room was next to your laundry room . did not get any sleep./

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

very clean, reasonable price, rooms are a very nice size, great breakfast!

wonderful staff. great breakfast and kids loved the pool.

we looked at the other towels thinking this had to have got tossed in the wrong pile in the laundry or something

the gym had adequate equiptment

free and easy parking

the kids ordered chocolate milks to the room that never came

particularly a the bar for drinks at night, and for breakfast in the morning

the kitchen closed at 10pm

the wifi was included, and the gym was functional enough for a quick workout

everything was good. i didn't go buy breakfast in the restaurant downstairs in the lobby.

room service was quick and tasty

wifi wasn't working for a day and the sheets were very dirty

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

good location. good staff and good breakfast.

wifi was very poor shower drain was very slow clock/radio was not set correctly and was very

i was in town for a race and were very amendable to late check out

she did not inform us about the wifi, the breakfast hours or the location of the pool

self laundry was a big plus for us since we are travelling

needed to do some laundry

free shuttle

modern. clean. comfortable beds. restaurant on site. fee shuttle to football game

pet fee of $75 was very excessive and not transparent at the time of booking on booking

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

food was excellent , laundry on site and they even gave me detergent

i could hear the laundry room in the evening

we loved all the amenities, the bar, breakfast, gym, laundry room

a real bar would make this place perfect. the

laundry room, small shop with food, snacks, drinks and toothpaste etc

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

they need new laundry equipment.

could you put a laundry on another floor

don t usually travel with our dog primarily because hotels that allow pets are typically not as clean and you

regina at the bar was really great as well

the room service was okay

this time i asked for early check in and late check out

pet friendly. had little gifts for pets

its nice that the restaurant and bar is open for takeout

the valet service was awesome. great bar and food.

room service and support at the reception not a the level of the hotel

and rooftop bar were great

they rolled our room service in on a table, like in the movies, instead of handing you a dish at the door like

the gym is very good for a hotel-gym: it has treadmills, dumbells and few machines, and was never

they cleaned the room and gave us a laundry basket of towels, washcloths and hand towels but snd isn t empty

the website only says the laundry facilities, gym and pool are closed until further notice

newly renovated , self laundry

laundry facility was broken

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

didn't like that there was no laundry or available exercise facility at this location

free wifi, free breakfast bar, clean rooms, friendly staff, fast maintenance requests, very

the bed is good, breakfast is fine

location, breakfast. room was clean, staff was super nice.

clean, great breakfast, good location!

large laundry room and full kitchen to make a light dinner

clean and modern facilities, the gym, swimming pool and office areas

breakfast was probably a little better than some others we've had in hotels in the us, but still

kids refused to eat it due to being picky

gym and pool

we even left early before breakfast the staff person that morning gave us a couple muffins to go

hotel is clean; staff was pleasant; convenient location; breakfast included (didn't try).

cold breakfast sucks! covid-19

our room was was great and we loved the kitchen and refrigerator available to store food

better breakfast selection

my family really enjoyed the pool and our suite was spacious enough for our family and some

staff, the breakfast, parking, wi-fi all good

staff were very friendly and breakfast was very good.

needs more variety of creamer for breakfast coffee bigger area to make coffee when busy a get and go style for

clean, great customer service, nice breakfast

staff was very loud at 11pm we were right next to the laundry room and snacks machine

smelled like marijuana whole time so obviously nothing is enforced about drugs, there's only laundry and vending

breakfast and room cleanly ness

hotel employee was great in the morning i was running a little late to the breakfast and she had taken down

the cleaning staff did not honor our late check out & made excuses for not going down to see the list instead

i think it may have been from laundry detergent/fabric softener used

i was none the less glad they had a laundry

the breakfast was great

pool closed at ten and we got there too late to use it.

the breakfast bar had fruit that was over ripe. it had oatmeal but i would have enjoyed grits.

has a laundry facility

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

also loved that there was a mini kitchen/microwave area

was so very nice the lobby was very hot the rest of the hotel was nice there was a lot of kids and we didn't

staff was on site early each morning to lay out breakfast

self-serve breakfast options were extensive

this more a dorm room experience, not something i was looking for when i am out with kids

convenient parking,great location

excellent bicycle parking facilities

kind staff and a reliable wifi

has valley parking a bar and a restaurant upstairs with the most amazing view the elevator ride the lobbies are

nice bar in the lobby

they gym was a little small but clean and functional.

staff accommodated request for early check in - much appreciated

son and i stay in a lot of hotels and double tree by far had the best breakfast out of all of them

it looked like kids had a water balloon fight

was very friendly, and accommodating when we were put next to a room full of disrespectful kids

pet friendly but the pet friendly rooms has full bed but my reservation was for a queen bed

great breakfast include in the price

and also liked the fact that there were kitchen and laundry in the room

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

my sister and i could cook meals in a well stocked kitchen instead of needing to go to restaurants (we'd been

we loved having a kitchen to cook breakfast every day

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

the pool and hot tub , the laundry facilities, and rooftop patio were all great

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

there was a coin laundry so it was convenient to use

helpful staff, guest laundry

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

also they were folding laundry in the lobby of the hotel

clean, pool table was nice for the kids.

beautiful pool!!

kids enjoyed the pool

location and pet friendly for our large dog

the desk staff, valet, and breakfast staff were great

friendly staff, comfy beds, big shower, breakfast

breakfast was great, location is a great location for walking to restaurants and bars, easy access

we will be back again with our kids

there is no mineral water available even in the minibar no regular laundry service although you can ask the

fabulous bathroom with spa tub

great gym - large room - beautiful decor - friendly staffer

not a place for families with kids

i expected so much more for the price i paid, i took my wife for a night away from the kids and this was not

wouldn't normally matter, but i was traveling with kids and i guess i just assumed a 4 star hotel would have

getting a aaa upgrade, to the cleaning staff offering me water on my way to the gym

kids were running up and down the halls late at night.

although we didn't use it we went in to check out the gym and it has everything you need to continue your work

staff checked us in and made sure to acknowledge my 6 year old daughter and got her a kids pack of crayons and

there was no laundry service

close to everything. pet friendly, nice exercise room.

been some kind of sports tournament going on and during both days of our stay there were a ton of kids running

right downtown! zen environment gym equipment inside your room

my playstation would not connect to the wifi at all

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

has laundry too for long trips

had an issue with guest laundry

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

bottled water in the room, wifi not accessible for all electronics, not all staff were accommodating

no laundry facilities

i love the fact the the gym have to be key access only and the building as well

we're a family with grown kids and everyone liked it

was amazing for pnc park and rivers casino

the gym was great , nice to have microwave on the floor.

location, modern, friendly and great gym.

room service friendly. beds comfortable

i like the location of the facility and that it is pet friendly without extra charges.

room service was great, the bed was awesome.

staff at rest. bar were a little rude and slow. werent ready for the amount of people

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

had to order room service in order to get dinner because there wasn t enough seating for fit a family of five

we came in from 6 hours away and they were even able to accommodate our early check in request at noon

nice pool and fitness facility

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

city view wasn't great, but not terrible either. no room service or minibar.

i would like and inclusive breakfast, but the stay was amazing.

the place was quiet, the room big and location was great. 24 hr snack bar was a welcome bonus!

the gym

i also used the free laundry facility which was very handy and a nice perk

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

loved the early check in and really appreciate the 12pm check out

we traveled from san fransisco and arrived super early

wifi in the room kept getting disconnected.

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

no too many options for f&b limited services for laundry

my kids wanted a pool.

the bar on the second floor is very nice

we booked massages in the spa and they were the best we've ever had (mary and jessica were professional and

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

first inning of ballgame i traveled for, no key to get to the pool, plus was told parking ticket would be stamped

location was great rooms were clean bar & restaurant right on location

we went as a fun night away with our kids so they could go swimming and the pool was absolutely freezing

no pool open yet

laundry available

trashcans overflowing, dirty laundry in the hall for day

the breakfast left a lot to be desired.

wifi was out

could not use wifi even with password that was

cozy room, nice courtyard, and overall more peaceful than major hotels the shuttle service was a wonderful

we were close to lots of attractions ( pnc park, acrisure stadium, stage a&e)we were going to the casino, and

wifi signal was not very strong

great staff and support with shuttle for our activities. great bar!

there is free parking right across the street and as i walked by myself m, i was greeted with the bartender