the property, especially the outside was pretty run down. no laundry facilities as described.

the fact it has smoking rooms.

wish the breakfast was more thorough and with greater options

excellent wifi

the free wifi

no laundry room. they were offering their staff to wash guest clothes and priced 25.00 a load.

needed a 1 night stay in the pgh area that was pet friendly and reasonably priced

are pet friendly, however there is a charge

if you don t like dealing with finding & paying for parking when heading into the city, you are better off

parking wasn't good!!

room smelt kind of bad, we asked for a non smoking room and was put into a smoking room

accused me of smoking in the room when i never did

the parking lot is clean and well kept.

size room clean nice staff good parking close to a bus stop near a traffic light so it was easier to pull out

we also liked how the property has an enclosed parking area which makes it feel more private and safe

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in

it was very clean and quiet. the free breakfast was great.

breakfast great. handicap bathroom a pleasant surprise even though we aren't quite there yet!

there was great parking and it was free

extremely clean. nice breakfast.

the first room i was in was smelly and the gym facilities were very average

everything was good with the breakfast.

the breakfast was delicious

less chlorine in swimming pool.

the ventilation in the pool area was terrible and chlorine was to strong it made my kids sick

organized, clean, convenient location, wifi, breakfast, refrigerator and microwave and quiet.

had issues with the wifi when i was in my room

and attentive staff the 24/7 coffee bar the free breakfast the big comfy bed and comforter the pool

location with short drive to downtown or the south hills, nice outdoor pool, really friendly sunday evening host

breakfast was alright

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

the fact that there was a laundry room for guests to use.

friendly staff. had grab& go breakfast. pet friendlt

pet friendly

love the kitchenettes in rooms

the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

hotel i ever stayed in from nasty stains on the couch to viagara pills on the dresser for my kids to see and

little kids jumping off hot tub/waterfall area into pool, kicking us and getting hit with footballs while

it was 50 degrees in the poorly equipped gym and nothing could be done about it

room had burned out bed lamp. tv was tilted. hotel charges $5 for parking.

no laundry facilities on site

went very well we just wished the pool would have been opened but we understood

kids running up and down the hall and yelling past 11 pm

free parking and nice outdoor patio overlooking the river

kids were stampeding down the hall shaking the floor and screaming loud late at night, but that s

the stuff didn't want to let use the dryer in the laundry despite the sign there

laundry room and 24-h market on the ground floor added comfort to our stay there

was exactly what we wanted - a medium priced hotel with free parking and a free breakfast

gym was closed

bee/wasp nest in the rose bushes that really need pruning, trash in parking lot, ac was noisy and thermostat

lobby and lounge areas nice staff at front desk very helpful room was nice and clean laundry room

couldn t find a guest laundry

one of fee places that still have functioning fast wifi and a working business center

no free breakfast

breakfast was somewhat cold.

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

clean room and the breakfast was good

a pool and that's the only reason why i booked with that hotel was a ladies getaway for me and my kids

great breakfast

pool and gym

i could hear the laundry room in the evening

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

we loved all the amenities, the bar, breakfast, gym, laundry room

food was excellent , laundry on site and they even gave me detergent

we enjoyed the pool, size of room, comfort of beds and ease of checking, garage and breakfast.

the pool helped entertain our grandkids

my kids couldn't get into their room after eating breakfast downstairs

the pool and breakfast

some of the staff was very illiterate about the wifi

good breakfast, dried fruit and oatmeal, frequent replenishment

needed to do some laundry

self laundry was a big plus for us since we are travelling

the courtesy shuttle made exploring pittsburg simple and enjoyable

the hotel was very pet friendly

the gym was a plus with the basic equipments i needed for my workout

didn't like that there was no laundry or available exercise facility at this location

gym was amazingly dmall

only suggestion i would make is 6-9 breakfast on a sunday morning is a little early

wifi did not work to well at all

location, breakfast. room was clean, staff was super nice.

large laundry room and full kitchen to make a light dinner

beds would be better than full beds and the pool closing at 8 was kind of early for our

walking distance from university of pittsburgh, very friendly staff, and nice the free breakfast

the room was spacious and had a kitchen. the bathroom was bright and spa-like.

breakfast was probably a little better than some others we've had in hotels in the us, but still

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

has a laundry facility

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

my double queen room was so nice, we had a little kitchenette (fridge, microwave,coffee pot and dish sink

folks on 3rd floor very loud and kids running in hallway

somehow remembered my name amongst all the other parents bringing kids to college

staff was great - perfect location to attend event at the peterson arena

pet friendly

this time i asked for early check in and late check out

the location is handy and the inside bar was cool.

attached bathroom, no tv in the room, you have to make your own breakfast, no parking

this more a dorm room experience, not something i was looking for when i am out with kids

great coffee and healthy breakfast

lovely great room with breakfast

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when

on site restaurant, room service. valet parking

they rolled our room service in on a table, like in the movies, instead of handing you a dish at the door like

the service in the bar was slow

hotel is very clean, the beds super comfortable, great bar and restaurant with beautiful views

smell, water did not appear clean/safe to drink, hidden charges for pets, no main lobby; star rating of this

we looked at the other towels thinking this had to have got tossed in the wrong pile in the laundry or something

room was charming with its own tiled gas fireplace

love the stained glass and fireplaces

wifi didn t work in room 1301 but they did give me a $20 discount because of this

the bar and bartender were great, and the building was charming and historic

little more options on the breakfast will be fine

free breakfast has several options

also there was a pool , exercise facilities and a basketball court

wifi slow but everything else was great.

breakfast is very good.

the website only says the laundry facilities, gym and pool are closed until further notice

laundry facility was broken

laundry was a point to choose this hotel, but there was no soap, so i needed to go and by soap,

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

it might make things easier for guests if there was a laundry room instead of just the one washer and dryer

no laundry no goods staff no cleanliness

or laundry bag

really enjoyed my stay the rooms were clean bed was comfortable they had a outdoor pool the staff was friendly

no pool

location was good, strong wifi, free parking

in laundry room had to stand out in weather for hours

room was 116 directly across from the laundry room and staff cleaning facilities

spacious rooms and laundry on site

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

i loved there was onsite laundry facility as well

breakfast was available every morning and there was gym that's open 24 hours

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

breakfast was not as great as i expected and they ran out of the muffins i had wanted

breakfast could use some improvement, but it was ok

breakfast was great, location is a great location for walking to restaurants and bars, easy access

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

complimentary coffee or breakfast, no room service menu for dinner in the room, adjusting the temperature of

they did not have their amenities open such as the pool, gym or anything else

riki at the desk was a great help at finding things for my kids to do

bar was downstairs pool was also in the same building the room was spacious and the view was

very clean and early check in

thanks to covid the pool was still closed but there were things to do downtown

the restaurant had a breakfast buffet, instead of ordering off the menu.

room service, warm cookies, and an indoor pool!

were 4 kids running around playing tag in the lobby when we checked in at ~10pm

there was no laundry service

breakfast was not included. last year it was. this year there was a charge

we made use of the game room area, which was a big hit with our kids

showers needed recaulking, hvac unit was loud, valet too expensive. carpets worn.

breakfast was very nice and the restaurant made it easy to order and take up to the room

both nights we were woken at 2:30 am by kids/ people running and yelling in the hallways

breakfast had a huge range of options for my picky teens

wifi connections stuck from time to time until you refresh connection access via browser, this was

the registration /lobby is on the 2nd floor, which is a little inconvenient when you have kids and lots of

free breakfast is nice too

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

laundry only had a washer and dryer took 3 hours to dry one load of clothes there should be more

the dryer in the laundry room took almost three hours to dry a small load

the breakfast was excellent, the staff was helpful.it was much nicer than i expected.

breakfast could've been better

for example, they had the specific pillow and a gym bag in my room when i arrived

room service food was quite tasty but suffered from the delivery as is typical for room service

since there's no pool, there's nothing for kids to do

getting a aaa upgrade, to the cleaning staff offering me water on my way to the gym

no room service

there is no mineral water available even in the minibar no regular laundry service although you can ask the

early check in was a huge bonus. staff were incredibly friendly!

nice decor, great restaurant on premises that served takeaway breakfast and sit down dinner, rooms and public

everything was shut down. no gym, no rooftop access.

restaurant was so good, i wish it was open more & had a more extensive breakfast menu

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

coming back after the baseball game and kitchen was closed

the suite was spacious enough for 2 adults in the king bed and 2 kids on the pullout couch

on ottoman, stale chunk of bread on floor, food stained/crumpled room service menu, ice bucket lid not clean,

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

helpful staff, guest laundry

there was a coin laundry so it was convenient to use

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

the pool and hot tub , the laundry facilities, and rooftop patio were all great

i also used the free laundry facility which was very handy and a nice perk

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

also a band in the bar downstairs was playing loudly until probably around 2am

the only thing that was not up to par was the very poor wifi signal.

drunk hotel guests, dirt on the 'new' bar of soap

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

and also liked the fact that there were kitchen and laundry in the room

it was also great to have our own kitchen and have plenty of space to spread out

my sister and i could cook meals in a well stocked kitchen instead of needing to go to restaurants (we'd been

could you put a laundry on another floor

laundry room, small shop with food, snacks, drinks and toothpaste etc

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

they need new laundry equipment.

they had the pool and gym closed

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

is in my opinion that there should be no charge for wifi

dollars for wifi access (i would expect this to be free for guests) and nearly 70 dollars for a room service

the bar on the second floor is very nice

staff at rest. bar were a little rude and slow. werent ready for the amount of people

location, modern, friendly and great gym.

bills burger bar was excellent

i thought that the gym facility was outstanding

i also liked the fact that this was a pet friendly hotel, you would not know this until you actually see a pet

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

the breakfast was okay but not the best. the coffee station in the room was not stocked

the gym wasn't as nice like i thought it would be.

i was able to work on my laptop with very good wifi and that was wonderful

close to the con center. good price. large rooms. good ac. staff very friendly great gym

no laundry facilities

great location, helpful staff, good gym, comfortable and clean.

we're a family with grown kids and everyone liked it

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

front desk staff was great, love the hotel style and the upper lobby and bar layout

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

also they were folding laundry in the lobby of the hotel

rooms, comfortable beds, fast wifi, very friendly and helpful staff, modern gym and pool

the gym and patio

and comfortable the staff was exceptional at all levels from amazing and kind valet breakfast room server

services. no laundry. amenities. parking

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

website says there's laundry facilities in there or not

the location was perfect! you could walk to north shore and the stadiums and casino easily!

had an issue with guest laundry

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

has laundry too for long trips

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

the pool was a little small, but it was fine for the kids.

the coffee bar and snack/restaurant were closed

they let us check in early which was helpful since traveling with kids and attending an event

there is no restaurant but a breakfast/coffee bar - with ridiculously poor choices and even more ridiculous

didn t get to enjoy the gym or pool just look

clean with a nice entrance and free parking

pool had long hours. laundry available. it was clean. staff were awesome!

this was the end of our vacation, and reluctantly we had to do a small load of laundry

laundry

swimming pool, gym, location and coffee maker.

breakfast wasn't good. the kitchen employee was serving the food with a very dirty shirt.

the breakfast buffet hours. they could make it until 11am.

dinner stayed open late and had a gym

to the bar i wanted to go out to for the night

nice breakfast

ordered room service and the food was very good but they didnt bring me the vegtable as it was listed on

just wish it would have a laundry room.

did not have a laundry room and i needed a dryer

no laundry facility

nothing within walking distance, and no laundry room on premises.

wanted to sit around the pool in the sun, not swim. no chairs though so we sat on the bench.

no plastic bags for laundry

housekeeping did not clean the room - left trash and dirty laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

wifi was mostly ok, but sometimes slow and

my kids get mad if i don't get it booked in time for our concerts

several times were turned down for towels because they admitted they didn t do laundry for several days

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

clean room, pleasant service, nice breakfast.

the to go breakfast

at pool and gym was missed

dirty laundry left in room

not having hot breakfast option like normal.

close to pnc park,shuttle driver was great and the breakfast crew was wonderful

as the dishwasher smelled bad as well and wasn t provided any cleaning supplies as far as the kitchen area

, no room service on home games

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

the hallways were littered with trash and piles of dirty laundry on our floor

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

not having laundry facility

was great and the staff at the bar was just ok

key room card maker, ice maker, laundry room, printer for receipt)

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

they left dirty laundry in a basket in the closet

the free breakfast was delicious

traveled with my wife and kids and i had to work and the kids do virtual school first day we were there

cleanliness of the place, the combination of modern and classic, the breakfast, the shuttle and the staff overall

they have a breakfast sandwich and a coffee station downstairs with a grab and go bag that you can sit and eat

parking was no problem

we utilized the gym, the ice machine and monk s bar

the best breakfast

good breakfast and nice staff. decent gym facility.

the pool was nice, it was clean and neat

the gym was far inferior to any other hotel gym, and the breakfast was deplorable

i thought the pool water was to cold

have stayed here many times- always receive superior service- and i like the breakfast that they offer

laundry available

trashcans overflowing, dirty laundry in the hall for day

breakfast ran out food 45 mins before cut off so my kids didn t get to eat and was bummed no

wifi was not working. breakfast was a bit under stocked.

i was not able to check out the pool or gym this trip, the balcony at night was very nice with a beautiful view

the guest laundry came in handy as well

clean, good breakfast

nice facility gym and pool nice and we liked our room.

size of rooms, friendly staff, gym facilities, comfortable, high quality bathroom

hotel had an abundance of kids staying there and they were running up and down the halls late at night and early

the lobby was dirty, trash was laying on the lobby floor and floor of the laundry room

did not understand if we were responsible for stripping our bedding and bringing all laundry down the hall

laundry room was rundown

laundry facilities

love the setup of the rooms the kitchenette is great nice to have a full size fridge the laundry room is nice

gym televisions didn't work

small gym, with no guaranteed access to the rooftop bar i would not stay here again

kind staff and a reliable wifi

rooms are very big, and it s pet friendly

very clean and comfortable. the rooftop bar is awesome!

clean room, friendly staff, good breakfast

rooms are pet friendly rooms

no hot breakfast

breakfast + swimming pool + parking+ location 15 mn from downtown pittsburgh

breakfast, clean room, extra towels available on request, someone always at front desk, easy access

had to ring the bell each time and no one was around, except once when i had to yell into the laundry where i

there was no laundry facility, but that s about it.

the parking lot was a bit rough.

they allowed us an early check in of

we lived the bed, the breakfast, the coffee,the quietness, and the staff

laundry services were most appreciated

food was good, the room spacious and clean. i liked the late check out at noon.

paid extra to stay at this hotel for the kids bc they had a pool and then we got there the pool was down bc

great staff, plenty of parking places,

breakfast was excellent! we enjoyed the pool also.

the breakfast presentation was very good. i only had waffles and they were good.

difficult to get in and out of parking lot because of traffic.

getting out the parking lot was a times difficult

the stay, room was nice and spacious, area was quiet, didn't have any issues with wifi or anything

breakfast not great but that's because they are not serving the regular stuff due to covid, which i

at the desk was super helpful after a long day of driving and went out of her way to greet my kids

highly recommended for families with little kids

wifi was poor.

gym pool

room, clean, fast wifi, complimentary water bottles when checking in friendly reception

elevators a d laundry facilities could use upgrade.

and a laundry facility

staff was great, room had all amenities needed, laundry room available with cc reader- overall, good stay

for your wealthy businessman traveling type but a low key quiet nice place for a stay and do some laundry and

laundry room was close to our room

room windows were very breezy, when we turned the heat on it smelled like urine, there was a kitchenette with

disappointed no pool, gym, and breakfast

free wifi

to use pool with our kids but had to leave due to numerous african american young teenagers playing football,

1 tv with kids not so good and not enough room when you let out the bed

the swimming pool was little but it was nice. the workers were amazing.

cleanliness , breakfast and parking availability

pool and gym are nice

loved the coffee availability, breakfast was great. loved the pool

just the pool being little that was the main reason i booked this hotel.

room and breakfast

the room was very clean and the breakfast was delicious

the room was spacious and comfortable, the breakfast was great, staff was super

price was a little bit more than i thought, but the hot breakfast made up for

the pool area and the breakfast was good.

wifi terrible

thumping in room above during early evening both nights (probably kids)

the pool was nice for the kids

the entire hotel, including the pool area was very clean and well maintained

how clean it was. the big room we had and the choices for breakfast.

the laundry availability. parking available

free parking

the breakfast was a granola bar and a small one at that

the kitchen in the room

parking was kinda weird , smelled like dogs and all kinds of food

they have a free laundry service!

loved the free laundry

there is a free guest laundry at hotel with newer clean machines

free laundry services

had a gym and free laundry

lots of things out of order, ie no detergent for laundry, no quarters available for washer & dryer, internet

they also had a game room, laundry room and vending machines, which was cool and

people,complete services like an exercise room, office printer, indoor and outdoor pool, laundry, good breakfast

the pool needs a little attention (the water was green)

there is a fitness room and two good size meeting rooms

the free breakfast was not free

s a pet friendly hotel and it shows the place reeked of urine

the restaurant had great food and appreciated the discount but i thought breakfast was included?

the amount of time we had to wait when ordered breakfast wait time was almost a hour

wifi wasn t working correctly, which was a little bit of inconvenience, but becky and brad were

the parking was great, i was able to leave my boxes in my car

breakfast was great, beds are comfortable, and the pool was nice and warm.

breakfast was so good

i was put in a pet room, house keeping told me, i m allergic to animals

the hotel was very clean and the breakfast was run very well and clean.

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

our room was next to your laundry room . did not get any sleep./

breakfast was great including the lady making it

front desk, house keeping and kitchen staff were very friendly

we wish there was laundry facilities available for the guests.

staff, location, breakfast, parking

there was a breakfast included

was safe, super affordable, and there was sufficient free parking

the parking lot looks straight into the room windows

amelia in laundry and the rest of the housekeeping staff were

a very good laundry room

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

friendly staff, clean, comfortable room, good breakfast with lots of choices.

the free wifi worked well

the laundry is very affordable and there are alot of great restaurants nearby

doors and guest laundry room

laundry took four hours to clean and dry

laundry aide was appropriate location privacy provided wifi connection

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

dirty laundry was piled out to the evaluator

he went into the laundry room and folded some towels from the dryer for me

laundry attendant, exceptional

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

didn't have heat, no towels or wash cloths no wifi , tv didn't work our tv stand had broken drawers no toiletries

laundry, pool ,breakfast coffee 24 hours and most of all the staff

premium wifi w/ multiday option is great as well

great location, covered parking, quiet.

nice and clean and very friendly. kids loved the pool.

having a shuttle to the airport was very important