continental breakfast, workout and laundry rooms are an added plus

must of been a laundry room above us because you could hear the washing machines chug chug chugging

laundry out of service

was friendly and as helpful as they could be, the facility is very lacking in cleanliness, the wifi would not

nice, convenient. got a good price on the room until i got the pet fee!!!! too much!!!!

we were able to do our laundry without disturbing any other rooms nearby

cleaning of the rooms, tv not working especially when you have kids and one room the phone didn't work

parking lot was tighter than most to get around, definitely no truck parking at hotel

the pool was closed,the gym was closed and the breakfast was not like the one in the picture

front entrance, pool and breakfast area were under renovation

loved the breakfast. the room was clean and the beds are comfy!

staff made kids be accompanied by parents when in the pool not just left to horse around for hours

breakfast was not bad but it could be better.

everything was great and the breakfast was very kid friendly!

was very clean and modern, pool was awesome, breakfast was the best we have had in a long while

no breakfast ike laundry room.

that was not a lot of handicap parking spaces

the wifi did not provide internet and the walls were so thin you could hear conversations and

super helpful and friendly staff, the fastest, easiest check in, pet policy is great

very pet friendly

they even have guest laundry

and the shower worked well; there was even a microwave and minifridge in the room and guest laundry facilities

it was an additional $10 for the pet

friendly staff, clean and comfortable for the price, lots of parking

my room was very easy to get to from the parking lot

oh and the wifi was dreadful

there was easy entrance and parking right in front of our room

and you park right outside your door so it s easy to deal with luggage or carrying sleepy kids into the room

ordered play two beds smoking room with a kitchen

i booked 2 double beds, smoking room and got 2 twin beds, and nonsmoking

location very clean nice outside area in back of hotel with fireplace etc.

of the staff members were wonderful and the pool was really nice

the kitchen manager placed easter eggs throughout the back yard space

using the pool left water all over the floors on the ground floor

wifi was incredible, staff was so friendly, our room was clean and beds were so comfortable, the tv

wish there was more parking spaces.

the weather in february , but parking was plowed and well salted

breakfast was good. pet friendly.

breakfast is always good with new smoothies added

they were even able to accommodate me with an early check in and a late check out with absolutely no issue at

the breakfast is the best, there s a lot of choices and drinks

breakfast was great. hostess was very nice

cleanliness and quality of stay. good breakfast

small parking lot

the continental breakfast was well maintained

had to ring the bell each time and no one was around, except once when i had to yell into the laundry where i

there was no laundry facility, but that s about it.

the hot breakfast is great

the parking lot was a bit rough.

breakfast was really good and generous

laundry services were most appreciated

parking safe

the breakfast was good. the coffee was good. glad to have wifi.

the virus shut down the pool half way thru our visit.

the pool too be warmer is my only complaint

ice machine and laundry in dark corner on second floor . no in room coffee

the bed was comfortable, the room was clean, parking was easy and convenient

the parking and space for car maneuver.

breakfast as advertised

the tub was dingy and i had a non-smoking room that didn't smell good

next door to commercial laundry machines that sounded like 757's taking off (room 126)

from guests and ice machine and laundry room, never cleaned my room the entire time there, bed was lumpy and

it is a pet friendly hotel

the room was very nice. it was very pet friendly.

first floor rooms, even though clean, smelled of wet dog and i did not have any pets.

looked like a homeless person had a makeshift bed in the third floor laundry room

the staff was folding laundry in the lobby

laundry only on 3rd floor

around the pictures the chipped paint slowest elevator i have ever been in you have to pay for laundry no extra

only one laundry set (washer and dryer)

lots of things out of order, ie no detergent for laundry, no quarters available for washer & dryer, internet

they also had a game room, laundry room and vending machines, which was cool and

people,complete services like an exercise room, office printer, indoor and outdoor pool, laundry, good breakfast

room service is non existent, we stayed here 3 days, and they never came in once

the outdoor pool was in poor condition and is awkwardly imposed in the parking lot outside

the free breakfast was not free

super clean, easy in and out of the parking lot, friendly staff

smell floor dirty feet black after walking on carpet never again will i stay at your hotel stayed there a couple

breakfast was delicious and a great value for hotel guests.

hostess and breakfast bar

amenities were enjoyable: fire pit patio with waterfall, exercise room, laundry room, cocktail lounge, pool,

breakfast and pool area were great with traveling with family.

i wish the bar opened before 5pm!

staff are wonderful. nice rooms, good breakfast considering covid-19 restrictions.

breakfast was very satisfying and although i didn't use the pool or fitness center, these both appeared to be

was hot, wifi decent, bed and pillows comfortable, and tv worked fine

location, cleanliness, bob's donuts, pet friendly,, sitting chair instead of just a desk chair

the staff, the hot breakfast, the quiet atmosphere, did i mention the staff?

staff was attentive. met all needs. breakfast was clean, simple, good.

the gym area and staff was very nice

the hotel had comfy beds, check in was easy, plenty of parking all around the hotel

the breakfast was very good

cleanliness , breakfast and parking availability

cleanliness , breakfast and parking availability

breakfast was not the usual breakfast we would get, as it was packaged food

i didn t like that breakfast started at 7 because we missed it for our tournament

beautiful layout in this 2 year old facility. excellent breakfast with multiple choices.

everything from our room, to the breakfast, to the amazing staff!

the pool area and the breakfast was good.

the room was very clean and the breakfast was delicious

room and breakfast

price was a little bit more than i thought, but the hot breakfast made up for

there is a free guest laundry at hotel with newer clean machines

had a gym and free laundry

is convenient that there are laundry capabilities and a small gym

free laundry services

they have a free laundry service!

we love the central location to our family and the pool. breakfast delish

great breakfast. great price for room.

staff was very kind and welcoming, loved the gym and indoor heated pool,nice location,very comfortable beds

i arrived at a time the pool was be refurbished

breakfast was great, the downstairs where we ate was spacious

laundry facilities were appreciated as was the bike wash

laundry facilities were new and clean

good laundry facilities

the breakfast was great and it was nice to be able to do laundry

squeaky bathroom door, harsh laundry detergent used on sheets caused a rash, despite requesting to pay at hotel

great lobby and access to highway. very nice breakfast. very nice staff. very good wifi.

to stay for a day rooms where nice carpets alittle outdated but beds where good bathroom good breakfast is good

convenient location for my purposes, allowed pets, had area to walk pets.

breakfast

very good location breakfast was good

coin operated laundry washer and dryer

laundry available

onsite laundry room

newly renovated bathroom. very good value for money. easy access. friendly staff. free parking.

no alarm clock in room. no wifi charging option. no tissues available. no thermostat in room.

we wish there was laundry facilities available for the guests.

check in, the hotel is clean overall, it met my expectations for a budget hotel room, convenient parking

the room was nice parking was ok

staff, location, breakfast, parking

breakfast was delicious

had to pay separately for parking, which is stupid to me

only option was a 1st floor room by rowdy kids

great breakfast, comfortable beds, nice pool, and great value!

kitchen staff exceptional

bed, large room for kids, and mom who stayed with us

the breakfast bar area could have been a little bit bigger with more seating available

we really liked the breakfast bar each morning

the parking lot needs repaving the toilet sits very low

breakfast was good for free

sons liked the breakfast very much

staff was great, room had all amenities needed, laundry room available with cc reader- overall, good stay

laundry room was close to our room

for your wealthy businessman traveling type but a low key quiet nice place for a stay and do some laundry and

free laundry bag in room

elevators a d laundry facilities could use upgrade.

recycling, too much single use plastics at breakfast

lack of parking

very friendly staff, clean room, excellent shower, delicious breakfast, pool

parking

great breakfast, nice staff! clean, comfy, big room! working cable tv!

the guest laundry came in handy as well

pool and fitness center are a plus

they had a nice pool

clean, good breakfast

nice facility gym and pool nice and we liked our room.

there appears to be a laundry room right in the front and there were dirty cloths every where

love the setup of the rooms the kitchenette is great nice to have a full size fridge the laundry room is nice

the lobby was dirty, trash was laying on the lobby floor and floor of the laundry room

laundry facilities

did not understand if we were responsible for stripping our bedding and bringing all laundry down the hall

indicated that it had a bistro and bar

pool not open and no breakfast bar due to covid-19

the pool was out of service. so that was disappointing for my kids.

parking was a little cramped, water pressure in the shower was low, sheet had a stain on it.

was a lot of loud noise coming from kids in the open restaurant right next to the check in desk

pool was closed cuz of covid

room was very big & like the kitchen area.

i loved the 2 bedroom suite great with old kids

breakfast is very good.

no breakfast

room smelt kind of bad, we asked for a non smoking room and was put into a smoking room

ease of parking rare in the city

clean, parking just in front of ur room door, staff mr deepak was good

wifi was availavlw, but it was not secure

good parking - was able to park just outside my room

laundry only had a washer and dryer took 3 hours to dry one load of clothes there should be more

the dryer in the laundry room took almost three hours to dry a small load

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

the breakfast, free parking and wifi were great perks.

pool house

the ventilation in the pool area was terrible and chlorine was to strong it made my kids sick

the first room i was in was smelly and the gym facilities were very average

they was able to give me a room next to the pool and with no neighbors

was friendly; ample (and free) parking and more than enough room for one person

hot tub:( pool was a little on the small side although it did work for all 9 of the kids traveling with us so

fitness center could have been a little more up to date but happy it was there

staff allowed us late check out without hassle, that was huge

super friendly and kind truly a pet friendly hotel

breakfast was excellent. room was comfortable. staff was great!

to our venue, ample parking, great breakfast options, clean room, quiet, endless hot water, soap/shampoo/lotion

* parking was easy and there was plenty of space * proximity to shuttle services

26 steps no assigned parking

expect a little more complimentary items in hotel room - laundry bag, water, etc

sidewalks were not salted and the kids were slipping

the layout was a maze and the wifi was super low quality in the rooms.

the location. the spa was excellent.

the fireplace in the lobby is not working this season.

breakfast was good

nowhere to take kids unless you go to mellon park

party boomers get second dibs on rooms ( i called a couple days before and said we have three kids and need the

party boomers get second dibs on rooms ( i called a couple days before and said we have three kids and need the

loved the fact that it is connected to a proper public gym which you have access to

we looked at the other towels thinking this had to have got tossed in the wrong pile in the laundry or something

the staff was warm and helpful and if there were lots of cool places to relax including a bar with live music

was confusing to enter the premise at night about parking accommodations

but i really didn't want to start my day walking a few blocks and there is little to no free parking

wifi was horrible

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

well the breakfast so basic

pool and gym

my kids love the free suckers at the front desk

breakfast was wonderful with a wide variety of items

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

food was excellent , laundry on site and they even gave me detergent

i could hear the laundry room in the evening

we loved all the amenities, the bar, breakfast, gym, laundry room

friendly staff. good and tasty breakfast. nice gym and pool. shatels to town. warmly reccomend.

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

our room was next to your laundry room . did not get any sleep./

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

the parking for us was a level down requiring steps or walk around which is a very large building

kitchen worker screaming at guest to clean up behind themselves she was very rude

needed to do some laundry

self laundry was a big plus for us since we are travelling

as many tampons/pads as i needed, she upgraded our room at no cost, and we were able to have an early check in

clean, stylish, helpful staff, free shuttle, stay with included breakfast was robust!

the hotel was very pet friendly

food was amazing, we ordered room service. the room was spectacular and will go back!!

wifi wasn't working for a day and the sheets were very dirty

everything was good. i didn't go buy breakfast in the restaurant downstairs in the lobby.

wifi was poor

the gym was pretty well-equipped

laundry room, small shop with food, snacks, drinks and toothpaste etc

they need new laundry equipment.

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

could you put a laundry on another floor

gym, good features in the room for using electronic devices, preparing or storing food, laundry on

didn't like that there was no laundry or available exercise facility at this location

tiny gym, parking fee

i thought $50/night for pet was excessive. it doesn t cost $50 to wash the blankets.

my paid wifi service kept cutting out. it made watching movies with my children troublesome.

hotel was great! clean rooms and friendly staff. it was nice having free breakfast each morning.

its nice that the restaurant and bar is open for takeout

regina at the bar was really great as well

st as at bar alison went out of her way to help us

gym

allowed an early check in and told me about the parking garage 1

large laundry room and full kitchen to make a light dinner

large rooms with full kitchens.

the sofa bed was not that comfortable. kitchenware was not cleaned, so we did not use it.

pool was closed

- gym and pool were rather small - and poorly equipped

the seats at the bar were really uncomfortable. they slant forward and hard to sit in.

smell, water did not appear clean/safe to drink, hidden charges for pets, no main lobby; star rating of this

they rolled our room service in on a table, like in the movies, instead of handing you a dish at the door like

the bar and restaurant staff were beyond great

the service in the bar was slow

they cleaned the room and gave us a laundry basket of towels, washcloths and hand towels but snd isn t empty

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

laundry was a point to choose this hotel, but there was no soap, so i needed to go and by soap,

it might make things easier for guests if there was a laundry room instead of just the one washer and dryer

quite a few things broken in rooms, laundry, ice

has a laundry facility

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

free wifi, and good breakfast

the rooms were very nice and clean. we enjoyed the continental breakfast

the hosts were super friendly, they had a great selection of food for breakfast, the location is great for

this more a dorm room experience, not something i was looking for when i am out with kids

staff was on site early each morning to lay out breakfast

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when

we did not see any breakfast. the location was nor bad, not the best.

couldn t find a guest laundry

lobby and lounge areas nice staff at front desk very helpful room was nice and clean laundry room

pool closed at 5 and pillows where so thick i couldn't use them because they hurt my neck and gave

close to the south hillsvillage mall, aaa and banks. has a swimming pool and athletic center.

the service at the bar was quite good. i had no meal, but the french onion soup was fine.

better breakfast selection

i loved the well stocked kitchen with plates, pots, pans and all needed equipment for extended stay

rooms were new and well laid out. full kitchen plus table for 4 in our room.

great bed with lots of pillows. :) liked the kitchenette. super clean room/bath.

the pool was a little cold but still good :)

smelled like marijuana whole time so obviously nothing is enforced about drugs, there's only laundry and vending

staff was very loud at 11pm we were right next to the laundry room and snacks machine

could not access the wifi from our room, only in lobby

comfy bed! well lit desk! good wifi.

hotel employee was great in the morning i was running a little late to the breakfast and she had taken down

i think it may have been from laundry detergent/fabric softener used

i was none the less glad they had a laundry

they have a beautiful pool and exercise room

good size comfortable room no traffic noise my side , adequate clean pool

the staff was extremely pleasant and there was always parking.

staff, gym, pool

they also have a delicious breakfast on weekends

rooms are small, no available local area information or for room service

thanks to covid the pool was still closed but there were things to do downtown

staff, gym, pool

history of then building being an old vo tech school and how things were repurposed the roof top bar is amazing

we traveled with my service dog, and the facility is pet friendly, but there were no poopie-bags nor outside

nice bar in the lobby

staff accommodated request for early check in - much appreciated

lexie in the bar was great

also as a bonvoy member i felt i should have been with the protected wifi service

location and pet friendly for our large dog

we will be back again with our kids

beautiful views from breakfast

very clean , excellent wifi

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

and also liked the fact that there were kitchen and laundry in the room

my suite was incredibly spacious with a lovely kitchen, a kitchen table and a desk, a very comfy sofa and bed

again staff was accommodating), we were woken up on a sunday around 8:30 (first night without kids in about a

there was no laundry service

free breakfast would make it 10/10.

very nice place. awesome included breakfast

didn't have dinner, limited breakfast, extremely expensive options for any change to a breakfast

close to everything. pet friendly, nice exercise room.

there was a coin laundry so it was convenient to use

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

the pool and hot tub , the laundry facilities, and rooftop patio were all great

helpful staff, guest laundry

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

getting a aaa upgrade, to the cleaning staff offering me water on my way to the gym

treated my kids so well!

treated my kids so well!

room service was also prompt and delicious

staff checked us in and made sure to acknowledge my 6 year old daughter and got her a kids pack of crayons and

there is no mineral water available even in the minibar no regular laundry service although you can ask the

everything was shut down. no gym, no rooftop access.

from reception to check out, the service and the services, including restaurant and bar were really a cut above

i also used the gym, which had everything i needed

the staff were extremely friendly, the server who brought up my room service was even wearing a suit

we had 5 kids under 10

my kids complained that there were no donuts but liked the blueberry muffins

clean rooms and gym and pool are decent.

my kids couldn't get into their room after eating breakfast downstairs

kind of cold in the pool area

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

also they were folding laundry in the lobby of the hotel

had to offer due to covid restrictions (not their fault) and a full hotel that reserved the bar and billiards

fiance and i really like the food bar that was in the room since it was a hidden surprise for us

rooms, comfortable beds, fast wifi, very friendly and helpful staff, modern gym and pool

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

we came in from 6 hours away and they were even able to accommodate our early check in request at noon

the staff in the dining room and those doing room service were very friendly and welcoming

the bar was very nice and friendly

no laundry facilities

was amazing for pnc park and rivers casino

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

great location, helpful staff, good gym, comfortable and clean.

i love the fact the the gym have to be key access only and the building as well

i thought that the gym facility was outstanding

room service was great, the bed was awesome.

there was no room service, no housekeeping, no shuttle, no gym

awesome gym

the beds were very comfortable we enjoyed the free wifi