location, room , breakfast, parking

it was very clean and quiet. the free breakfast was great.

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in

the breakfast was enjoyable and the coffee was also very good.

the breakfast

the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

told me their were no security cameras in the parking lot when i asked about a large sign saying lock and remove

there was no breakfast. kitchen was closed.

early check in, reasonable privacy.

little kids jumping off hot tub/waterfall area into pool, kicking us and getting hit with footballs while

no laundry facilities on site

staff where amazing- the breakfast was fantastic and the gym and pool was an added bonus - great

kids were stampeding down the hall shaking the floor and screaming loud late at night, but that s

the carpets looked old, color scheme was outdated, wifi didn t work well - kept going on and off, elevator

chlorine level in the pool was very high.

the stuff didn't want to let use the dryer in the laundry despite the sign there

laundry room and 24-h market on the ground floor added comfort to our stay there

the parking

most convenient hotel for families with small kids

comfortable room, excellent breakfast, friendly staff

good for kids

once we did speak with her ( carmen) she did not care the fact we had several families with small kids checking

the breakfast there is also good for a free hotel breakfast

the ventilation in the pool area was terrible and chlorine was to strong it made my kids sick

kids enjoyed the pool.

wifi was extremely slow

super friendly and kind truly a pet friendly hotel

happy for the fitness center and the filtered water cooler there

it s also pet friendly

breakfast open 6-10am with 24/7 free coffee, tea and cookies

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

the fact that there was a laundry room for guests to use.

wifi kept dropping and my son was teaching, they had to move his room

while they say it's pet friendly it really wasn't super helpful having open space under the bed for a cat to

location fine. breakfast na due to leaving for work early

wifi was availavlw, but it was not secure

we also liked how the property has an enclosed parking area which makes it feel more private and safe

free parking, room has a/c and fridge

good parking - was able to park just outside my room

accused me of smoking in the room when i never did

no laundry room. they were offering their staff to wash guest clothes and priced 25.00 a load.

the poor wifi signal strength made it impossible to watch any streaming such as netflix,etc

booking.com did not specify a pet fee. wi-fi could be stronger, it was very slow to load pages.

we were there during a snowstorm but the staff had the parking lot plowed that afternoon and the walkways were

clean rooms and bathrooms staff very friendly and helpful pet friendly;i travel with my pet always;so wouldn't

the property, especially the outside was pretty run down. no laundry facilities as described.

nothing at all. staff were rude and wrongfully charged us 170.00 for smoking in room

great wifi signal, close to shopping

no free breakfast due to covid 19 i can understand this and was happy for the room

the free wifi

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

breakfast workers could have been a little friendlier and have kept the area a little more tidy

clean room and the breakfast was good

pool and gym

great breakfast

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

food was excellent , laundry on site and they even gave me detergent

we loved all the amenities, the bar, breakfast, gym, laundry room

i could hear the laundry room in the evening

i also loved the exercising to the gym and swimming in the pool

needed to do some laundry

self laundry was a big plus for us since we are travelling

as many tampons/pads as i needed, she upgraded our room at no cost, and we were able to have an early check in

shuttle not available as it stated in website

pet fee of $75 was very excessive and not transparent at the time of booking on booking

didn't like that there was no laundry or available exercise facility at this location

staff accommodated a very early check in after a long drive.

fast wifi, delicious breakfast, friendly staff

hotel allows pets but the areas they provide for your pet to go potty are not suited for pets at all

wifi did not work to well at all

pet friendly

i m beside the gym

regina at the bar was really great as well

somehow remembered my name amongst all the other parents bringing kids to college

pet friendly. had little gifts for pets

large laundry room and full kitchen to make a light dinner

pool was closed

large laundry room and full kitchen to make a light dinner

very clean and comfortable staff was very friendly early check in was very nice

could walk to hospital. great breakfast

we looked at the other towels thinking this had to have got tossed in the wrong pile in the laundry or something

wifi was horrible

guest wifi didn't work in our room, but we were able to get access to the private hotel wifi after

lisa in the bar was very helpful,she even drew us a map( i dont think we did a good job following it

i loved the history of the place. the bar was amazing. bartender was great. atmosphere 10/10.

the bar and restaurant staff were beyond great

on site restaurant, room service. valet parking

the valet service was awesome. great bar and food.

we checked in no one told us there would be no room service

the food in the restaurant and through room service was just awful

no pool, no gym, no laundry, even the

they cleaned the room and gave us a laundry basket of towels, washcloths and hand towels but snd isn t empty

laundry was a point to choose this hotel, but there was no soap, so i needed to go and by soap,

the website only says the laundry facilities, gym and pool are closed until further notice

newly renovated , self laundry

breakfast was ok- fairly typical for a breakfast buffet

la fitness for free (a little crowded, but its a gym, at the beginning of the year, it'll free up in april,

only thing we had an issue with was the kids running down the halls and loudly yelling at 10pm

had ev charging, the food was good

only thing we had an issue with was the kids running down the halls and loudly yelling at 10pm

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

has a laundry facility

it was nice and clean. the room was spacious and the bonus is that they had a pool

one poor kitchen lady is all i saw trying to keep up with the amount of people coming in to eat

checking in with my family, we asked where the pool was and was directed

am i baby wanted to swim in the morning in the pool was out of service

breakfast wasn t that good and the next morning the pool was out of order

the only downfall is there was no oven in the kitchen.

location. kitchen.

laundry room, small shop with food, snacks, drinks and toothpaste etc

could you put a laundry on another floor

they need new laundry equipment.

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

the hotel staff told us that these people pay a lot of money for their lessons and asked our kids to stop

excellent bicycle parking facilities

the place has been beautifully renovated and the complimentary breakfast is delicious: croissants, pastries,

we did not see any breakfast. the location was nor bad, not the best.

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when

free street parking around the block

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

the dryer in the laundry room took almost three hours to dry a small load

laundry only had a washer and dryer took 3 hours to dry one load of clothes there should be more

like the breakfast, and the bar to accommodate in the evening the restaurant food was a little over

ample parking

we appreciate pet-friendly hotels and this was. bed was really comfortable, too.

angel at the bar was so sweet and nice and made the drinks really well and was a great addition to the amazing

wifi connection was flaky all the time (laptop got disconnected every 3-5mins)

no breakfast

the wifi was included, and the gym was functional enough for a quick workout

location, gym, it was clean, nice atmosphere

staff, gym, pool

one of the main reasons why i booked that hotel was so my kids could swim

room was very clean, i travelled with a pet and found the room to be nicer than expected

room service, warm cookies, and an indoor pool!

also as a bonvoy member i felt i should have been with the protected wifi service

breakfast was not as great as i expected and they ran out of the muffins i had wanted

breakfast could use some improvement, but it was ok

breakfast was great, location is a great location for walking to restaurants and bars, easy access

very clean , excellent wifi

there was no laundry service

right downtown! zen environment gym equipment inside your room

partner & i were traveling with our pet dog on holiday, and this location was perfect for exploring the downtown

pet area, but most of it is still under construction. you can not hear the construction at all!

our only recommendation is to add a handicap bar at the bed.

and also liked the fact that there were kitchen and laundry in the room

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

my suite was incredibly spacious with a lovely kitchen, a kitchen table and a desk, a very comfy sofa and bed

and also liked the fact that there were kitchen and laundry in the room

room service delivered a complementary cake for my husband

our kids, my husband, and i enjoyed our stay at the omni

did not know i needed to pay separate pet fee of $50

great location. very convenient to hockey arena and football stadium. the gym was fantastic!

staff gave us a much appreciated upgrade to a larger room and my kids got their kids pack when we checked in

there is no mineral water available even in the minibar no regular laundry service although you can ask the

restaurant was so good, i wish it was open more & had a more extensive breakfast menu

only complaint was the in-room breakfast in the morning

not a place for families with kids

they have events for meeting with the guests, fast room service, beautiful and fully equipped rooms and much

the pool and hot tub , the laundry facilities, and rooftop patio were all great

helpful staff, guest laundry

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

there was a coin laundry so it was convenient to use

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

my kids enjoyed the layout of the rooms n it gave

room service was great

kids running up and down the hallway all night waking people up and other guests yelling

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

pool, restaurant, and little shop perfect for kids, pool was clean

there were no towels in the pool or the gym either day

first inning of ballgame i traveled for, no key to get to the pool, plus was told parking ticket would be stamped

staff seemed polite. clean rooms,pool and gym.

room service is also a great option as well

i like the location of the facility and that it is pet friendly without extra charges.

i wish i would have taken advantage of the 24 hour room service

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

awesome gym

no laundry facilities

gym and common areas were not as clean as i would expect

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

the gym was great , nice to have microwave on the floor.

decor, lobby bar view

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

limited bar hours and no

breakfast only from 7-9, some of us are not there for work and have kids that sleep later

facilities are great, the gym is large and well-stocked, and the lobby is an excellent spot to relax

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

i also used the free laundry facility which was very handy and a nice perk

we went in one morning and sat at the bar and servers were around but noone came up to us for 10 minutes so we

no room service on sunday.

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

breakfast station

loved the staff breakfast was exceptional

my only complaint would be that i wish they offered a complimentary breakfast.

this is resolved and a new restaurant and pub is in i look forward to staying again but without room service or

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

had an issue with guest laundry

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

has laundry too for long trips

they took care of the noisy kids, as soon as we called

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

no too many options for f&b limited services for laundry

spa was top notch

pool not an amenity, which is usually a great option when traveling with kids

additionally, charging for wifi is not a good start

was a lot of loud noise coming from kids in the open restaurant right next to the check in desk

they let us check in early which was helpful since traveling with kids and attending an event

picked this place so my kids could swim but weren t able to

and room service knocked on my door three times before it was time to check out, so much for sleeping

there is no restaurant but a breakfast/coffee bar - with ridiculously poor choices and even more ridiculous

website says there's laundry facilities in there or not

services. no laundry. amenities. parking

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

came with my wife and two kids, our room had two double beds and was a bit small but did the job

some of the staff was very illiterate about the wifi

everything great, the only minor thing i would improve a bit is breakfast.

clean rooms and gym and pool are decent.

pool was very small.

breakfast area was very messy and kitchen service was very slow as only one person was working

or laundry bag

no laundry no goods staff no cleanliness

location was good, strong wifi, free parking

great price, good parking, & great location

room they gave me turned out not being cleaned before i entered, they had to give me a smoking room which did

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

spacious rooms and laundry on site

i liked the laundry facility onsite also

i loved there was onsite laundry facility as well

in laundry room had to stand out in weather for hours

that there was an option to accommodate two kids - the bunk beds

liked how pet friendly they were

very clean and comfortable. the rooftop bar is awesome!

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

staff accommodated request for early check in - much appreciated

rooms and building, good to go breakfast, freshly prepared with cold and warm drinks, hot ham-cheese-croissant

a few great spots to eat but there were a lot of addicts in the area it was close to pnc park the casino and

we didn t take the shuttle but great that you have that option

free on-site parking and shuttle service

loved the free shuttle service and the delightful bar

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

several times were turned down for towels because they admitted they didn t do laundry for several days

the gym and pool were perfect for our family

hotel website mentioned a shuttle that could take you to the local casino

bottle filler would have also been a nice touch, although there was a jug you coud use in the gym

dirty laundry left in room

liked the mini-kitchen

had to pay for wifi for every device.

we didn't eat at the restaurant or use room service, but we did use the fridge/microwave in our room and both

comfortable and large room with a mini fridge and semi-kitchen

trashcans overflowing, dirty laundry in the hall for day

laundry available

wifi was not working. breakfast was a bit under stocked.

could not use wifi even with password that was

i was not able to check out the pool or gym this trip, the balcony at night was very nice with a beautiful view

housekeeping did not clean the room - left trash and dirty laundry

no plastic bags for laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

when there was a problem with the wifi, our room rate was adjusted immediately, which was also very

loved that there was a gym/fitness center! location was great!!

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

key room card maker, ice maker, laundry room, printer for receipt)

they left dirty laundry in a basket in the closet

the pool was crowded and exceeded the occupancy rule as well as kids unsupervised playing with life saving

staff was great breakfast was excellent

the guest laundry came in handy as well

parking lot is small

breakfast was good. gym was phenomenal. layout of room was clever and roomy

parking lot was crowded

hotel had an abundance of kids staying there and they were running up and down the halls late at night and early

the lobby was dirty, trash was laying on the lobby floor and floor of the laundry room

did not understand if we were responsible for stripping our bedding and bringing all laundry down the hall

love the setup of the rooms the kitchenette is great nice to have a full size fridge the laundry room is nice

laundry room was rundown

there appears to be a laundry room right in the front and there were dirty cloths every where

couldn t find a guest laundry

lobby and lounge areas nice staff at front desk very helpful room was nice and clean laundry room

all of the staff i interacted with were great. food at the bar was good and not way overpriced.

pool was dirty and a million flying bugs at the pool

easy parking

this was the end of our vacation, and reluctantly we had to do a small load of laundry

pool had long hours. laundry available. it was clean. staff were awesome!

laundry

in kitchen area of suite did not work bed against the wall, it was difficult to set up cpap but that

breakfast buffet, well maintained pool with ample seating and the room was clean and comfortable

nothing within walking distance, and no laundry room on premises.

did not have a laundry room and i needed a dryer

no laundry facility

just wish it would have a laundry room.

gym small but sufficiently maintained

were attending an event early in the afternoon and the front desk clerk was able to get us an early check in

wifi was not that great

the breakfast was great , staff was very friendly .kids enjoyed the pool.

wished there was a hot tub. pool was very comfortable, though.

gym and pool were closed

the traffic trying to get out of the parking lot.

parking lot was small, no ev charging.

breakfast not great but that's because they are not serving the regular stuff due to covid, which i

the parking lot needs repaving the toilet sits very low

parking was very tight, limited

and a laundry facility

elevators a d laundry facilities could use upgrade.

free laundry bag in room

for your wealthy businessman traveling type but a low key quiet nice place for a stay and do some laundry and

staff was great, room had all amenities needed, laundry room available with cc reader- overall, good stay

great breakfast, comfortable beds, nice pool, and great value!

free wifi

price was right for large room with little kitchenette

only option was a 1st floor room by rowdy kids

hotel was very clean, the room was spacious and comfortable, the staff was very friendly and the pool was warm

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

the hallways were littered with trash and piles of dirty laundry on our floor

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

not having laundry facility

like the bar and the restaurant

our room was next to your laundry room . did not get any sleep./

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

were old and falling apart beds were uncomfortable room service was lacking room smelled like

i liked: amenities (pool, courtyard, gym), the staff, the proximity to pittsburg

the laundry availability. parking available

parking lot could be a little larger

parking lot was a little small

problem with kitchen sink knobs turning but it didn't effect me using them once i figured it

clean, friendly staff, comfortable room, excellent breakfast

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

dirty laundry was piled out to the evaluator

he went into the laundry room and folded some towels from the dryer for me

laundry attendant, exceptional

we ended up using my phones hot spot to connect to my kids devices to get service

we wish there was laundry facilities available for the guests.

staff clean rooms and breakfast every morning,good

pet allowed 8

was safe, super affordable, and there was sufficient free parking

breakfast was delicious

reasons stated above plus excellent parking and it's free

staff was wonderful. exceptionally clean. great breakfast.

free parking, free breakfast, close to shopping, bars and restaurants

the pool was the best part. very warm...

were adults drinking alcohol in the pool area while my husband and i were trying to let our 7 year old swim

well lit parking lot

clean, spacious, great ac, good breakfast, nice decor, good dog walking area, low $25 pet fee, close enough to

clean room, friendly staff, good breakfast

staff, quick check-in and check-out, room was ready when we arrived, breakfast was available in the time specified

there was a bunch of random caution tape in the parking lot and made parking confusing, not sure what was up

amelia in laundry and the rest of the housekeeping staff were

a very good laundry room

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

the parking lot is terrible - slanted, hard to navigate, can t turn left out of it.

manager/owner was very kind and assisted us when we had to call in order to request early check in

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

laundry aide was appropriate location privacy provided wifi connection

the laundry is very affordable and there are alot of great restaurants nearby

laundry took four hours to clean and dry

doors and guest laundry room

there was no laundry facility, but that s about it.

had to ring the bell each time and no one was around, except once when i had to yell into the laundry where i

breakfast was really good and generous

they even offered us a late check out free of charge since we were have construction done on our house

continental breakfast was fantastic

laundry services were most appreciated

kids did not like the foldout couch and they are used to fold out couches, which was our only

the virus shut down the pool half way thru our visit.

a lil more people at the pool ud83dude0a

clean room, good breakfast and great pool

breakfast was changed due to covid-19,while i understand why it still sucked.

i loved the well stocked kitchen with plates, pots, pans and all needed equipment for extended stay

the bananas at breakfast were grey (lol).

we even left early before breakfast the staff person that morning gave us a couple muffins to go

hotel is clean; staff was pleasant; convenient location; breakfast included (didn't try).

i think it may have been from laundry detergent/fabric softener used

i was none the less glad they had a laundry

pool didn't have any towels available a couple times saturday evening, so we had to ask multiple

breakfast was awesome and the location was perfect

room 510 overlooks the parking lot & the highway beyond that

smelled like marijuana whole time so obviously nothing is enforced about drugs, there's only laundry and vending

staff was very loud at 11pm we were right next to the laundry room and snacks machine

the cleaning staff did not honor our late check out & made excuses for not going down to see the list instead

hotel employee was great in the morning i was running a little late to the breakfast and she had taken down

wifi was spotty

the pool was cold

great breakfast. staff was helpful and attentive to our needs.

had a great visit, only problem besides the smoke detector was the fact the pool was closed due to covid-19

i got a chocolate milk from the breakfast to take in the car

my family really enjoyed the pool and our suite was spacious enough for our family and some

laundry, pool ,breakfast coffee 24 hours and most of all the staff

free breakfast was not good

breakfast was fully stocked and delicious

location, staff, bedding, shuttle

the pool was closed for maintenance & my five year old was disappointed that he couldn t swim.

we got lucky and were right across from the laundry and my son was able to wash his workout clothes and pack

there's also a laundry room where you can wash and dry your clothes for $4

the staff, breakfast, snacks, laundry..

laundry facilities

i liked the kickback and that the hotel had a laundry facility.

the fact that there is a laundry facility on site it should be a easier process of getting quarters

pool was not able to be used (maintenance)

wifi. common area was not completely clean in the seating area.

the pool was closed the second day

was closed for maintenance sunday morning which is understandable but the kids were bummed

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

no laundry

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

awesome breakfast and pool!

surprise evening snacks in lobby. enthusiastic shuttle driver.

is no guest laundry facilities

laundry facilities is a huge concern when travelling out of state for a hyatt i expect much more

free parking

the breakfast

the bar was nice and surprisingly cheaper than i assumed it'd be