room tidied and laundry changed more regular.

wifi was very slow and intermittent

hotel dining room and bistro bar had huge windows so you could see the water, and the welsh shoreline, as part

ample parking space for those who drive

plenty of parking -nice outside seating

there was a laundry on site and an excellent restaurant and bar

bed, plenty of room and had a laundry

replacement bedding and towels ie laundry service amazing

and private huge place with good facilities and with restaurants laundry with 24 hr staff close by

laundry room available (requires chips though)

laundry trolley left in doorway by restaurant toilets

after the swim we went back to our room to have a shower to find that a the laundry had been taken and not

the laundry lorry arrived early, staff chatting to laundry lorry driver as if they were on dinner break

dirty laundry from previous guest was in the draw

room was located next to the service area for the laundry so not particularly quiet especially in the morning

1 pillow each in the bedroom, hair on bed on arrival, wifi didn t work at all - especially on the tv in the

plenty of parking near to the entrance

decor was very nice we also had an evening meal and drinks at the restaurant absolutely delicious breakfast the

parking facility on site a great bonus and all round it suited us very well in terms of location

pub bar and dining areas lovely with good atmosphere

chemical, perhaps from cleaning or laundry , caused persistent sneezing to my wife and itchy skin for me

the first room they offered me overlooked all the dirty laundry

a littl e disappointed that the kitchens were not working as usual because of the covid problem

furthermore, the gym had the essentials so it did the job

we also have a sofa bed setup for our kids

i was surprised and pleased with the very good coffee at the breakfast. mini gym is also cool!

the bar was still open

) intermittent wifi and unhelpful check in staff (although all the other staff members were

location, restaurant, room service

a gym!

staff in all areas were friendly and helpful, especially the breakfast waitress and the laundry lady

a room that's not on the back right next to the town as its really loud on the night time for the kids

good location beside the beach, family room was great size with separate room for kids

it has a restaurant and a bar which was ideal for us to relax

no room service, we ran out of toilet rolls but reception were helpful in this

2 laundry bins by the front door, one with clean dog towels and the other for dirty dog towels,

relaxed atmosphere. very nice food. pet friendly, i travelled alone with 2 small dogs.

enjoyed my stay there had my dog with me and can recommend this hotel to anyone who needs a pet friendly hotel

only being able to get wifi in certain areas and not in the room.

free car park, friendly staff, nice breakfast, pets friendly, pet bed and a bowl in a room

our room was next to the kitchen and the fan seemed to be on from around 7

room service were exceptional, prompt and very quick

the breakfast was just gorgeous lots of it. loved the pool area and the hotel was beautiful.

tv sound not working in our room then we were moved to another room and the spa bath plug did not empty

was nothing to dislike it was conveniently located in a residential area near a golf club the beach and a park

disused floor by mistake as i was greeted with missing carpet, a plywood floor and piles of dirty laundry

and the corridors could do with some more consideration as it feels like you're stepping into the laundry/service

service from staff, the floors were dirty in most places, poor amenities, and their laundry service is insanely

laundry on the landing outside our bedroom was there both days receptionis has stains down her

off lift to third floor and it had laundry placed everywhere, looked like i was in laundry room

nice to have a garden to sit in - also quick and efficient laundry service

one next to bathrooms used by restaurant guests, directly below a noisy bar and adjacent to the laundry/

to detail ,also stairs to the 3rd floor , laundry bags left in the hall way for a couple of

and they had to be carried down into the garden exposed to the element was told we could get laundry done, but

first room we were offered was in the basement, our door was between the laundry storage room and the bar/

register this until i sniffed the other towels and discovered it wasn't an unpleasant smelling laundry detergent

easy to get to and lots of parking

breakfast was delicious,plenty of choice

kids (3 and 5) absolutely loved the breakfast it had everything they needed

facilities to make tea and coffee were excellent as was the free wifi which you often have to pay extra for

our room was opposite the laundry rooms, often with laundry piled outside which we had to stepover to and from

the room laundry sheet provides options for both dry-cleaning and laundry, but when i tried to hand in

the stairs for the people like me who have mobility issues, and the housekeeping staff dragging laundry up so

it may have been a laundry cupboard at some point

the center of bristol close to the suspension bridge perfect breakfast the workers are friendly and all the time

the stairs were quite steep and we were woken at 6am on sunday by the laundry being delivered

at 5am the noise from a flatbed trolley being dragged around immediately outside by the hotel's laundry

into a wall, the door didn t close properly, on leaving the room for breakfast we had to move laundry bags

breakfast was good

room service for 5 days

room was good so was breakfast parking not to easy

on site restaurant & bar with evening meals helps if it pours with rain and you don t fancy walking to other

was a great size, location was ideal for our stay, staff were attentive and bar was open

the addition of a bar was a bonus

looking hotel with parking close to bristol

room had laundry baskets in front of our door and a rolled up old carpet when we arrived

the corridors seemed to be full of laundry bags during the day, don't know if this was in relation to the

there were always laundry bags lying around in the hallways

laundry facility was available but i did not use it

wifi could have been better

the 1 remaining lift had to be shared with laundry trolleys only big enough for 3 people

was out of service all weekend leading to congestion especially for the poor staff trying to move laundry /

receptionist let us book in early at no extra charge and gave us free breakfast for following morning

location, staff, facilities and breakfast.

friendly helpful staff centrally located tasty breakfast good value for money

a portion of fries (room service) and was given an eta of an hour they also didn t send out laundry bag

the children especially enjoyed the pool and the room service was delicious

couldn't connect to wifi was only problem

room service breakfast could have been better considering the price

impressive huge building, amazing interior and really good gym facilities for a hotel

incorrect info on available laundry facilities.

was one day that we didn't get wifi until around 6pm

location * friendliness of staff * exceptional bar area * very comfortable room * good cleaning

the wifi was good and the tv was a good size

comfortable room. bar staff friendly. cocktail bar had good music.

reception area was full of crates and laundry type items on arrival which felt more like a hostel than a hotel

bar area was clean and inviting, very comfortable

everyone was very pet friendly. loved the bathroom.

lovely welcome, great room service and comfortable upgraded room

room service is available and great if you manage it, when you scan the qr code for the menu it

when we poped out later on we found there was a laundry bag with 1 toilet roll and extra coffee, teabags ect

odd, but suggests something was not right in their laundry process

were not allowed to put drinks or laundry on a tab to settle on departure: immediate payment was required for

wifi was good as well

i had assumed the direction card was just a wifi instruction, it may need to be pointed out to new guests

multiple times at 3-6am on a bank holiday monday morning hearing very loud thuds of beer kegs and laundry (

when we went out for breakfast the cleaning staff had all the dirty laundry and dirty plates from the other

to the hotel, but by booking with booking,com i discovered that i had to pay extra to use the pool 10 p

bath, cold, no windows or natural light in basement, no wifi in room, spa was so busy with non hotel guests we

was a nice central area ,the restaurant was nice and the spa and pool were wonderful ,the room was very

corridor up to room had three piles of used dirty laundry left on the floor , we arrived at 7:20pm and took

we eventually had a room the walk to it though the corridors was littered with dirty plates and laundry piled

great laundry

was unclean on arrival - toilet etc corridor's were still strewn with dirty laundry at 4 pm, both days we stayed

not being attained chipped skirting graffiti on walls terrible artwork mismatched lighting maids laundry carts

the bar staff did offer me a menu for takeaway

clean, friendly staff, nice bar area and food.

clean and comfortable accommodation with secure parking

easy to find, easy parking, amazing room, friendly staff, delicious food and drinks.

breakfast was excellent

a small onsite laundry would be great , particularly for overseas visitors

personally i enjoyed the gym , well equipped

usual extortionate bar prices. i went off premises to a bar.

maybe the usual hotel problem of room service food trays left in hallways

also the young lady on reception downstairs was great as was the young man on duty at the bar and restaurant

good restaurant / bar with a great (and gigantic)

good bar good breakfast

great location, friendly helpful staff, 24 hr room service

friendly and efficient staff and early check in.

prices for parking, breakfast and early check in felt a bit steep.

room was above the laundry and was noisy in the morning.

one person in the kitchen was a bit rude

very quiet room, small but well equipped gym.

comfortable bed and plenty of variety of food for breakfast

location, beautiful tidy rooms and breakfast was okay as well

there could be a laundry room for guests to use as the hotel laundry service was very expensive.

i would leave that to laundry staff, except there were none

no laundry room

i enjoyed the bar and the breakfast, really nice bar area

couldnt get wifi to work

room could've been a smidge larger the housekeeping staff seem to leave the trash and the dirty laundry in the

were traveling for two weeks and selected this hotel because it listed that it had laundry facilities available

for hygiene evelyn & crabtree bathroom bottles but no conditioner room 305 is next to the guests laundry room

laundry on site

handsets - two did not work and previous guest's laundry still in the drawer when i arrived - no big issue though

over getting my laundry done receptionist said today after 5 pm but due to holidays laundry was not

the kids are desperate to go back as are we

the stuff was really helpfull to take care of an early check in

were fantastic offered an early check in instead of bag drop and put a bday card in the

gym was one of the best i have been in and very quiet 7-8 breakfast was excellent with everything

laundry service

laundry very expensive

and breakfast good

drinks at the bar were a bit pricey.

my stay, the hotel manager petar was extremely disappointing

we would like to reuse our towels to avoid unnecessary laundry, but the towels were taken away anyway, despite

if laundry facilities are available, that should be excellent

the smell in the room was of laundry washed in an old washing machine with a dirty filter - especially the bed

there was also a strange incident with the laundry service: the service was advertised, and the price list was

room service was available

laundry service here could be a bit tricky

the wifi was excellent and the bathroom hot water 1st thing on a morning

shower only rooms wifi speed

s not hundred percent clear around room service

gym and restaurant and room high standards and staff amazing

location was perfect reception area and bar with lots to do pool etc really top notch

the lobby was great, friendly staff l, plenty of space and kids had a great fun

the lobby was great, friendly staff l, plenty of space and kids had a great fun

pet friendly and i loved the artwork on the walls

perfect for a night away from the kids for some rest and relaxation

easy early check in

they also manned the bar and were very chatty, helpful

really friendly and welcoming staff. the rooms are great even with two kids

room was clean and comfortable, the rooms have plenty of toiletries if you forget yours plenty of parking

plenty of electric plug-ins, both usb and classic, free parking, free wifi, convenient location, breakfast

wifi is still up and down

kids squealing in the pool at 9pm, needs to be a cut off time for children using the pool, not any

nice big breakfast & kids eat free, staff are always pleasant & helpful.

hotel was clean large rooms nice nice tv swimming pool and right next to the icc business

the personal sent me email about availability of swimming pool

of the hotel; construction was going on all around the hotel it would be great to have onsite laundry facilities

decent bar and lovely staff exceeded my

two room keys late check out of 12 was a bonus room was a good

excellent breakfast

great location, friendly staff, nice breakfast

upgraded to double bed room. receptionist polite and pleasant. wifi codes available on request.

tawdry 1, sop 1, toilet paper 1, overs three days bend no charge, no kitchen for breakfast

comfortable bed. free wifi

you pay for an hotel this should be ok, unless your providing food ,there is reason to pay the kitchen service

unstable room doors, bad lock system, no wifi, bed sheets not clean

there wasn't much of a vegan option for breakfast

staff friendly and efficient spa was lovely shuttle bus was a great service to the twenty ten course

i know its only a gym towel but the principle of someone taking something that doesn't belong to them remains

to a broken lift, room service was unavailable

were too high i guess - i was expecting a spa but more of a swimming pool vibe including full of kids, hopefully

rooms, good breakfast attentive staff.

gym only open for limited hours. the walk to icc was complicated. very expensive.

well a bit noisy as we were next to the gym

also i think its tight making guests who don't play golf walk to the conference venue

gym did not open until 7am, which is too late, if you have to have breakfast and leave by 8am

clean tidy room with excellent free wifi, with a pub/restaurant a few meters walk away

the staff in both the bar and reception were super friendly and helpful

went with 12 others before the start of our golf trip, recommend to stay if you're looking for a cheap night

and access was just what i wanted, it was clean , well maintained , the wi-fi was good and the parking was great

loads of free parking, free wifi

however the room was noisy (room 4127) as it sounded as if we were next to the laundry room or some sort of

property was clean and there were plenty of activities for the kids

great gym, pool and hot tub

room was spacious, bed comfortable, breakfast plentiful

very good value bed and breakfast, great facilities and kids loved pool

gym was well equipped

plates left outside doors in the corridor and not collected by room service until after we went down for a meal

had a bit of an issue with connecting to wifi in my room

ordered a room service and specifically mentioned not to do it in my absence but the room service team

bar staff decided to close its draught beer pumps for cleaning at 10

i went to the floor above but there was no laundry or maintenance room there

parking was perfect, our room and beds and bathroom/shower were

plenty of off-road parking

great location with parking on site. large room and en-suite which was exceptionally clean.

wifi and other things

never seen cleaners and dirty laundry on other visits in the corridor not a good impression

coffee, mini bar, laundry etc

changing room other guests had left their used towels on the benches and chairs i didn't notice a laundry bin

didn t provide bath robes, laundry bags or hand cream in the rooms

they upgraded to on arrival. the gentleman on the desk also gave us a late check out. top man