the laundry availability. parking available

free parking

problem with kitchen sink knobs turning but it didn't effect me using them once i figured it

parking lot was a little small

and the free breakfast could be a little more options

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

not having laundry facility

the hallways were littered with trash and piles of dirty laundry on our floor

very clean and pet friendly for a great value

did not have a laundry room and i needed a dryer

no laundry facility

just wish it would have a laundry room.

nothing within walking distance, and no laundry room on premises.

the gym felt a bit cramped and claustrophobic

this was the end of our vacation, and reluctantly we had to do a small load of laundry

laundry

pool had long hours. laundry available. it was clean. staff were awesome!

we requested late check out and the lady at the desk was very helpful with that

close to our event in pittsburgh. no cost for parking. staff was friendly and helpful

i know we are still going through a pandemic but i wish the pool was open.

breakfast area was very messy and kitchen service was very slow as only one person was working

my kids couldn't get into their room after eating breakfast downstairs

pool area was over chlorinated. my daughter's eyes were burning and had to leave.

everything great, the only minor thing i would improve a bit is breakfast.

amelia in laundry and the rest of the housekeeping staff were

a very good laundry room

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

the breakfast buffet was kept stocked even if you slept in late

friendly and helpful, the bed was comfortable, the room was big and clean, there was plenty of parking, there

spacious rooms and laundry on site

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

i loved there was onsite laundry facility as well

no laundry no goods staff no cleanliness

or laundry bag

no pool

that the pool was closed.

though the breakfast is free; however there are not much options.

laundry took four hours to clean and dry

laundry aide was appropriate location privacy provided wifi connection

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

the laundry is very affordable and there are alot of great restaurants nearby

doors and guest laundry room

clean room, friendly staff, good breakfast

breakfast + swimming pool + parking+ location 15 mn from downtown pittsburgh

that allows dogs without a big pet fee, hampton inn turned out to be the best place

nice facility with a good amenities, including a fitness center and a nice pool

breakfast was extremely delicious. with a hot food selection that changed each morning.

nice size pool

pool and breakfast

i didn't eat breakfast but other family members did with children

staff was wonderful. exceptionally clean. great breakfast.

my son loved the pool

laundry, pool ,breakfast coffee 24 hours and most of all the staff

the beds were comfortable and the whole building including rooms were clean and breakfast was good

kids they like to bring their own food and snacks on a trip and the room did not have a microwave

the pet fee on their website and the hilton app said $50 but i was charged $75

location, clean, spacious, digital key, good breakfast, friendly staff.

i booked i call directly to the hotel to make sure they have laundry facilities

we got lucky and were right across from the laundry and my son was able to wash his workout clothes and pack

laundry facilities

the staff, breakfast, snacks, laundry..

i liked the kickback and that the hotel had a laundry facility.

the fact that there is a laundry facility on site it should be a easier process of getting quarters

very friendly staff, rooms clean, pool was very nice

the pool was closed the second day

the swimming pool water was chilly for the kids but other then that it was great.

kids running the hallways all night long

couldn t find a guest laundry

lobby and lounge areas nice staff at front desk very helpful room was nice and clean laundry room

breakfast was somewhat cold.

accommodating and very pet friendly. helpful staff.

breakfast included (part of the price package i selected)

no laundry

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

the shuttle was awesome, marty was very helpful, respectful as well as very dependable

from the hotel layout, to the lobby, pool area, and fitness room, this hotel exceeded my expectations for the

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

i would like if the restaurant had a kids menu.

super loud kids in the room next door until early morning hours.

riki at the desk was a great help at finding things for my kids to do

timing was off and it would have been better if there were room service but overall very

is no guest laundry facilities

laundry facilities is a huge concern when travelling out of state for a hyatt i expect much more

the furniture and carpet are in need of replacement and the tv should be a smart tv

scam about having to pay for parking

i stayed with you because of your name and you had a shuttle to the airport

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

services. no laundry. amenities. parking

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

website says there's laundry facilities in there or not

bad wifi connection

no plastic bags for laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

housekeeping did not clean the room - left trash and dirty laundry

swimming pool was a great amenity as my son and a few other families with kids had an activity to keep their

wifi was spotty and did not work very well - kept getting

they left dirty laundry in a basket in the closet

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

key room card maker, ice maker, laundry room, printer for receipt)

breakfast is awesome, staff will be there to help you with anything you need

however, it was visibly covered in pet hair (which i have photos of)

breakfast could use some improvement, but it was ok

very clean , excellent wifi

i wish i had stayed longer so i could've had a chance to use the gym but it looked well equipped

the desk staff, valet, and breakfast staff were great

also as a bonvoy member i felt i should have been with the protected wifi service

i also used the free laundry facility which was very handy and a nice perk

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

loved the early check in and really appreciate the 12pm check out

calling room service in the morning is not what i would do when i just got out of bed

wifi connectivity

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

front desk were totally amazing the spa is lovely and the team were amazing

well priced for what you got everything else was ridiculously overpriced: 15 dollars for wifi access (i would

wifi was $15 a day.

the place has been beautifully renovated and the complimentary breakfast is delicious: croissants, pastries,

this more a dorm room experience, not something i was looking for when i am out with kids

we did not see any breakfast. the location was nor bad, not the best.

attached bathroom, no tv in the room, you have to make your own breakfast, no parking

convenient parking,great location

there was no laundry service

very costly no room service

i was on the 5th floor and cell service was bad is you did not use the wifi

been some kind of sports tournament going on and during both days of our stay there were a ton of kids running

i didn't like were covid mandated - the courtyard, restaurant and bar were closed

dirty laundry left in room

a grab bar would be great now that alot of us baby boomers are seniors now

would have been quieter at a kids hotel in disney land

i love the restaurant aspect also the bar area was full, very nice hotel

gym had very few weights (negative comment)

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

several times were turned down for towels because they admitted they didn t do laundry for several days

the kids in particular liked the

breakfast was a bit unorganized

the free breakfast is very convenient and the location is fantastic

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

the pool and friendly staff

location, size of room, newly remodeled, complimentary breakfast

also the small kitchenette in the room, had a microwave, fridge, sink, coffee maker but no cutlery or crockery

the gentleman in the laundry was happy to dry them for me and tried to refuse my

the gym smelled

they also offer long-term parking at a reasonable rate with a free airport shuttle

wifi was adequate. nearby bar / restaurant.

outdated furniture, wifi quality needs work

a good gym for a hotel; however, many of the audio hook ups were broken.

since there's no pool, there's nothing for kids to do

getting a aaa upgrade, to the cleaning staff offering me water on my way to the gym

our kids, my husband, and i enjoyed our stay at the omni

room service food was quite tasty but suffered from the delivery as is typical for room service

there is no mineral water available even in the minibar no regular laundry service although you can ask the

the spa king room was the best decision we ever made, due to going to lush and using a few bath bombs

the rooftop bar

was great and staff were brilliant from the people that checked us in to the restaurant and bar staff

they have events for meeting with the guests, fast room service, beautiful and fully equipped rooms and much

wifi

room was very clean, i travelled with a pet and found the room to be nicer than expected

staff, gym, pool

the reservation and front desk told me we could get an adjoining room that accepted pets

i wish the restaurant and bar in the hotel had longer/ later hours.

has a laundry facility

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

was so very nice the lobby was very hot the rest of the hotel was nice there was a lot of kids and we didn't

i had 4 kids that didn't want to go take a bath because the bathroom was freezing

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

no room service

i was able to work on my laptop with very good wifi and that was wonderful

no room service

was saddened to know that there was no shuttle to and from airport and no complimentary breakfast

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

the pool and hot tub , the laundry facilities, and rooftop patio were all great

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

there was a coin laundry so it was convenient to use

helpful staff, guest laundry

seems they forgot to tell us they suspended daily room service

very clean room. staff was very friendly and helpful. love the shuttle to the casino.

i like the location of the facility and that it is pet friendly without extra charges.

thought the gym area was clean and had plenty of good options for working out

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

the laundry area was out of order. i had to use the laundry facility at a property next door.

the staff were very accommodating and let us do an early check in

just wish the pool was working

just one of the staff members during breakfast was very rude but other than that it was a great stay

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

and also liked the fact that there were kitchen and laundry in the room

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

was so nice, the shower was hot and the pressure was decent, everything was clean, having a whole kitchen was

- the pet fee is an additional $110, which would have been nice to disclose to us in advance or factor

i really appreciated how friendly the staff was and the laundry room was excellent.

many amenities for a decently priced hotel (pool, fitness center, free parking, laundry facilities, excellent

laundry for guests, spacious and comfortable rooms, and a delicious breakfast

layout of room, updated kitchen, breakfast, social gatherings. free laundry for guests!!

i also loved that the laundry facilities are free, but you must bring your own detergent

no laundry facilities

the tv worked great, the wifi

i am an executive director of a non profit mission organization but i smile and my kids do too

i love the fact the the gym have to be key access only and the building as well

front desk staff was great, love the hotel style and the upper lobby and bar layout

there was hardly any room for us in the hot tub or the pool because there were atleast 20 kids there with hardly

bed was nice loved the shower and kitchenette was stocked with all accessories

have previously stayed at this location and had no complaints so i wanted to bring my kids to let them bring

small pool

were 3 adults and 3 kids 6 and under, so it was important to stay in the same room and the 2-bedroom suite with

had 2 rooms 3 adults and 2 kids

the best breakfast

couldn't get the wifi to work well

for breakfast you put your order in for any item on their list

ultra critical and very petty .... bit better wifi.... however never in the room out exploring:)

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

had an issue with guest laundry

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

has laundry too for long trips

close and safe for a mom plus 3 small kids

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

the gym and patio

the pool smelled heavily of chemicals

breakfast only from 7-9, some of us are not there for work and have kids that sleep later

area near office and laundry area smelled horribly of pot

laundry service due to renovation

i had to take my used towels to the laundry myself and request fresh towels

know to use the laundry i needed quarters, nothing was really said about it and didn't know it even existed

room is smaller than expected. laundry facilities were outdated.

laundry available

trashcans overflowing, dirty laundry in the hall for day

wifi was out

breakfast was wonderful. free parking in the city. room was clean, comfortable and quiet.

friendly staff. onsite parking. gym and pool onsite. rooftop deck.

the laundry facility is old and worn.

the cleartoken laundry setup is not useful for foreigners to setup

free laundry service

the staff is amazing, free coffee, free laundry, perfect

the hotel was also equipped with a laundry room and a small but well stocked pantry

glad to have laundry facilities on the property

for shopping and dining, curtains kept the room dark and the 2 room separation was great for our kids

the pool, gym and outdoor grill area are also great for relaxing

kitchen and microwave

very roomy. easy parking. decent hot breakfast.

there s a laundry room which was clean

there was stinky large amounts of trash in the stairwells, the manager was very sober, while the fitness area

no dish ware or utensils in the kitchen

stayed here over night but we enjoyed the staff, cleanliness, furnishings in the room, and the breakfast

the breakfast

thing i would say is that they should have eggs , bacon , sausage for breakfast

no breakfast, safe area, room cleaned every day

actually like that there was no breakfast, because i'd rather make my own meal choices

free secure wifi connection that was strong

hotel is pet friendly, clean, fairly quiet with comfortable beds

good location, great laundry prices compared to surrounding laundromats. good size room

this was the end of our trip and being able to do laundry on site was really handy

very friendly staff. so helpful. nice laundry facilities!

also had to pay for leaving car while we traveled because parking isnt included through booking

world delivery drivers finished their shift come back to the parking lot and throw their trash all over the

used on site laundry and staff was v

the receptionist seemed a little put off when we asked her for change for our laundry.

however, the staff member at the front desk resolved this issue for us and gave us a deal on parking

smell in room,clammy polyester bedding,trash overflowing from cans in parking lots,sticky drip on elevator

staff was cooperative. location was good and room was clean and equipped with full kitchen

our room was next to laundry room washer and dryer ran all night ud83eudd74

also provided us with a shuttle and held our bags after we checked out while we explored the city a bit

location for airport travel; leave your car and get front door shuttle service for departure and arrival

before the official breakfast time they still had several options for me to eat before taking my shuttle over

nice hotel for economy prices, breakfast is decent food, the free airport shuttle bus is great

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

we loved all the amenities, the bar, breakfast, gym, laundry room

i could hear the laundry room in the evening

food was excellent , laundry on site and they even gave me detergent

room setup with the mini kitchen was perfect, the staff was very friendly, and the complementary breakfast was

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

wifi was very poor shower drain was very slow clock/radio was not set correctly and was very

great breakfast

breakfast was wonderful with a wide variety of items

the breakfast was very good and the pool and gym looked inviting, but we did not have time

room service food was terrific.

were rerouted to pittsburgh due to bad weather, and the hotel is a free shuttle away from the airport

the hockey kids screaming and running up and down the halls till 11:30 at night and flight at 5

the pool was freezing cold. i think they had the a/c blasted.

very clean, beautiful fitness room and pool

didn't like that there was no laundry or available exercise facility at this location

i thought $50/night for pet was excessive. it doesn t cost $50 to wash the blankets.

gym was amazingly dmall

free wifi, free breakfast bar, clean rooms, friendly staff, fast maintenance requests, very

immediate neighborhood had few restaurants nearby but there was a shuttle service from the hotel

needed to do some laundry

self laundry was a big plus for us since we are travelling

the shuttle was excellent. staff very friendly.

pet fee of $75 was very excessive and not transparent at the time of booking on booking

staff was very nice, and the water that i was able to get from the bar to fill my water bottle tasted amazing

large laundry room and full kitchen to make a light dinner

breakfast was probably a little better than some others we've had in hotels in the us, but still

large laundry room and full kitchen to make a light dinner

wifi just wouldn t work

wifi was very poor

had a restaurant, no room service

staff was great - perfect location to attend event at the peterson arena

wish i could of ordered room service, no facility available

this time i asked for early check in and late check out

i m beside the gym

no breakfast, no laundry, and no cart to transport my property from the car to my room

no housekeeping service due to covid and yet bags of dirty laundry laying in the halls

the same as the laundry bag

i had hoped the continental breakfast went later than 9:30

bartender was friendly and tried to be helpful with the wifi

our waitress in the bar was awesome

the bar and restaurant staff were beyond great

room service and support at the reception not a the level of the hotel

some of the guests were snooty! some bar staff were not friendly.

the valet service was awesome. great bar and food.

no pool, no gym, no laundry, even the

laundry facility was broken

laundry was a point to choose this hotel, but there was no soap, so i needed to go and by soap,

it might make things easier for guests if there was a laundry room instead of just the one washer and dryer

newly renovated , self laundry

laundry facility came in handg

to pay to wash laundry

breakfast was decent. parking was free.

breakfast was awesome

comfortable beds, good wifi

breakfast was good

friendly staff, cleanliness, breakfast options

the breakfast was not exactly what i would have loved

cleanliness, personnel and breakfast selection and quality.

breakfast was very good. seating was spacious. good selection of food and seating.

very clean and comfortable. the rooftop bar is awesome!

standout feature: the rooftop bar is absolutely phenomenal

that there was an option to accommodate two kids - the bunk beds

we traveled with my service dog, and the facility is pet friendly, but there were no poopie-bags nor outside

staff accommodated request for early check in - much appreciated

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

the fact that there was a laundry room for guests to use.

dirty hotel garbage. cans overflowing men drinking in parking lot

spacious rooms with kitchenette

while they say it's pet friendly it really wasn't super helpful having open space under the bed for a cat to

dirty laundry was piled out to the evaluator

he went into the laundry room and folded some towels from the dryer for me

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

laundry attendant, exceptional

although there was wifi you could not connect the tv to it, which you need to do in order to utilize the tv as

the pool wasn't opened, and the water was turned off from 11am-3pm due to fixing pipes.

there was no pool and they canceled the hot breakfast

also allowed us late check out for free

customer service oriented staff, plenty of parking, great breakfast, working a/c, endless hot water, shampoo

entry to the parking lot was blocked.

hot tub in the pool area

our three kids were disappointed

all good. breakfast was good.

great coffee available 24/7. breakfast was fresh and hot. bed was very comfortable.

the first room i was in was smelly and the gym facilities were very average

we looked at the other towels thinking this had to have got tossed in the wrong pile in the laundry or something

love the stained glass and fireplaces

i loved the history of the place. the bar was amazing. bartender was great. atmosphere 10/10.

weak wifi.

the gym had adequate equiptment

they need new laundry equipment.

could you put a laundry on another floor

laundry room, small shop with food, snacks, drinks and toothpaste etc

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

king room was over my expectation, it has fully functional kitchen, a very roomy working space, super nice and

the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

have to pay for parking

there was no breakfast. kitchen was closed.

told me their were no security cameras in the parking lot when i asked about a large sign saying lock and remove

it was 50 degrees in the poorly equipped gym and nothing could be done about it

no laundry facilities on site

great location , had a river view. clean and complimentary breakfast was great

complimentary breakfast was great, and the winner here is the location

the pool was closed because of the abundance of kids staying for the hockey tournament

wifi, no one to answer the phone

the pool & fitness room are in good conditions and the laundry machines are fully operable

we sat at the fireplace and relaxed while the kids played cards at the

the pool water is too cold

staff was very good, and my families enjoyed the hotel amenities like the pool, gym and the restaurant for

the decorating and the snack bar area

no breakfast restaurant and bar closed

the bar restaurant was very nice staff was very friendly! food was delicious!

airport shuttle driver asked the cafe employee to make us something to eat, even though it was closing time

unfortunately, at this point, we had missed our shuttle

contractor that runs the shuttle bus for this hotel prioritizes their own parking customers over hotel customers

was non-smoking, but could smell cigarette smoke in the bathroom.

decent parking

room smelt kind of bad, we asked for a non smoking room and was put into a smoking room

free parking, room has a/c and fridge

it was quiet and my kids were able to go between 3 rooms

airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

fitness machine not working properly

shuttle service to airport was great as well.

beautiful room, friendly staff, free shuttle to airport, and reasonable price for long term parking

asthma attack, hard time breathing, didn't know hotel allows pets in all rooms

extremely clean. nice breakfast.

breakfast and coffee were great.

there was ample parking, the breakfast seating area was a good size so that guests weren t forced to share

wifi password should be located in room also a port to pull in tables, phone computer

the gym was under construction, but we were unaware until we got there.

t find them nor the valet, they seemed understaffed and when i tried calling the valet and for room service

the desk staff was also in charge of breakfast

we came for a little honeymoon weekend and the front desk person gave us drink tickets to the bar which was a

also didn't like that the hotel was so pet friendly -- way too many dogs around

the gym was pretty well-equipped

the stuff didn't want to let use the dryer in the laundry despite the sign there

laundry room and 24-h market on the ground floor added comfort to our stay there

gym was closed

good breakfast, good location, easy parking and check in.

didnt eat breakfast

party boomers get second dibs on rooms ( i called a couple days before and said we have three kids and need the

the registration /lobby is on the 2nd floor, which is a little inconvenient when you have kids and lots of

breakfast was good

had ev charging, the food was good

my kids enjoyed the facilities as well

the decor is lovely, the bed was comfortable, the gym was adequate, and the breakfast was passable

lot of kids in pools area sunday

the proximity to the airport as well as restaurants and the parking spot were all the reasons we booked there

lot of kids in pools area sunday

no pool