there no laundry bag available to place dirty clothes in

the pool area was very dark. it needs more lights or better lights

breakfast is hot with a great variety eggs, sausage, biscuits with gravy, sometimes omelets, plus

parking could be better but that s not that big of deal.

there was a variety of restaurants within minutes of the hotel, in fact one almost in the hotel's parking lot

other guests in the hall talking to loud and kids running up and down the hall

the peace and quiet. the pool and fitness center!

some rooms are in need of maintenance and update. extra charge for wifi.

elevator, the fan unit in room was noisy and there was no hand soap at sink dispenser or a soap bar available

we had super upset kids who had been looking forward to swimming all week

a great breakfast, pool, workout facility, a basketball court was a plus, and laundry facility

wonder hotel, nice staff, good breakfast

great location. pool was wonderful. hot breakfast was awesome!

the kitchen area had everything needed and was very clean

room size, cleanliness, staff, basketball court, breakfast

the laundry staff were extremely loud early in the morning and i had to ask them go please be quiet

disappointed there wasn t a laundry room for guest. also, floor in room dirty.

free wifi is basically not working

were very clean staff was very friendly breakfast was very good and relaxing in and by the heated pool was just

great selections at breakfast

paid this price because it had a pool for the kids

were lots of kids running freely in the halls

to you was difficult; had to travel through a restaurant parking lot, and i didn't see signs leading there

took the kids to the cincinnati area for a little weekend getaway

i did not eat breakfast.

have a laundry service

daughter and i stayed for a soccer tournament/showcase, and really appreciated the laundry facilities after a

the gym and pool were decent

a couple of the kids that were with the group forgot their toothbrushes, and they had them free of charge

limited parking

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

the staffs searched through the laundry, found it and returned

laundry on sight only a dollar wash and a dollar to dry very friendly staff

the price of the hotel and the laundry room.

laundry facility on-site was awesome

laundry machines could use a little clean up

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

beds were comfy, the kids enjoyed the pool

breakfast was very good

there was trash everywhere outside... they had us in a room across from the laundry room

more washers and dryers in the laundry room would have been great.

laundry machines and the ice machine were working and readily available anytime

choices with no hot food options, weak coffee both of our cell phones could not access free wifi

needs more parking

the breakfast provided and the laundry facilities

where one washing machine and no drier was working up until wednesday when that too broke with my laundry in it

was only one elevator which took a long time to access and the laundry facility was closed for the entire duration

also box on condoms in front window by lobby (laundry room) really

close parking was available near the entrance to the facility

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

they advertise that there is laundry service on site/laundry room

laundry facilities were down continuously

pet charge for a 5 pound yorkie.

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

location, breakfast, staff

access from the interstate; clean; great breakfast; pets allowed (fee required); staff was friendly and professional

pool was not heated, the best that i could come up with!

could use better parking

they own a mop, but come to think of it, in all my visits have never seen a laundry or housekeeping cart

laundry room disgusting

didn t get breakfast, the stay was amazing! they do need to fix the laundry dry don t work .

rude staff, filthy room, pool, ice machine, laundry room all out of order

the ice machine on the 4th floor as well as laundry facility did not work

that s what i believe we were put in 107 on the first floor and right beside the hotel s laundry room

at front desk who changed our rooms because the one we were given was discussing and next to the laundry

) she states that their laundry guy did not show up and they did not have clean sheets except for 2 thick blankets

my room was right next to laundry room

laundry $$$$$ only takes quarters an front desk had none

unfortunately due to covid the restaurant and bar was closed

was good, but parking is a little crazy and you have to park far away from the building if an event is going on

took my grandkids here specifically to get away and use the pool

hotel, friendly staff, location, pool and exercise facility

just wish the bar was done

was someone in laundry room that looked like they were homeless and there to wash their clothes

tv station choice were very poor and wifi signal was terrible

allowed late check out

room light shining from parking lot

nice clean room, comfortable bed, peaceful, nice amenities, convenient parking

to use hand towels for wash clothes because laundry was behind

he said ok, went in the laundry room and grabbed some out of the dryer i assume

the laundry area was clean, and appeared very affordable

free breakfast was hot and plenty

a hot tub in pool area would have been a nice perk

the breakfast wasn't great

more selection for breakfast and the pool could be warmer, but just a minor change.

good gym and pool

good gym and pool

brand new hotel that was very comfy and clean, would be great for a long stay really nice kitchen features

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

easy check in, plenty of parking, located close to restaurants and stores. clean, spacious room.

made sure my pet was also welcome

lots of parking and a restaurant close by

ample car parking

staff was great. room was nice comfortable and quiet laundry services.

no breakfast, but free laundry was nice !!!

laundry room on property is handy for longer stays and it was very clean

to enjoy as it is also serving as a quasi- houseless facility where people do their laundry and hangout and make

thought there was a laundry area, but there wasn t

breakfast was delicious

children were excited about the pool and a pump or something was out , which made the pool freezing

the pool and easiness of the staff

no hot water in our room, pool wasn t working the day we arrived

breakfast was very good

we paid for breakfast with the room, wish we hadn t, had to pay extra for kids to have pancakes

for some reason get a hotel room for new year's eve and let their kids run wild all night

noisy and doors slamming kids running in hall

less chlorine in the pool!

they even had chalk and bubbles for the kids to play with

(maybe a day working in the laundry would help her appreciate the job she has

no change machine in the laundry room and no hot tube

pool was shockingly warm

breakfast was the only negative thing about our stay.

very clean and the breakfast was good. nice gym and pool area.

hallways full of dirty laundry

the wifi wasn't the greatest

fact that the spa wasn t working in the pool room

the pool wasn t working the heat

room service

first time confusing about parking

fun hidden tv screen and simulated fireplace add ambiance

we arrived on a sunday and unfortunately the bar was closed on sunday's & monday's as are many of the local

wifi & cell reception were awful, and the tv channels were frequently in & out.

like the king-size bed, walk-in shower, picture covered tv, fireplace, the national exemplary food was delicious

noisy outside in hallway, parking lot, room nextdoor very late

huge room, super clean, really nice breakfast, friendly staff

little league team made pool very noisy

breakfast was really good

trouble logging into wifi; the initial desk clerk who helped us struggled some with english but was very helpful

no change machine for guest laundry.

breakfast, the room kitchen is well equipped, 2 days a week they have free dinner, the coin laundry

had a 24 hr gym, laundry, and our room even had a full kitchen area including a dishwasher, stove and fridge

value the area the convenience, the clean rooms laundry facility is a nice size but workout room is a good size

the shining star was the laundry though, which has loads of machines which can be paid for and operated by an

for the price it seems that some sort of breakfast should be included.

pool closed

the staff were amazing and so welcoming and the guy that was running the breakfast area did an amazing job

pool area was clean and inviting

this was a great hotel. very family friendly. nice pool. great stay!

restaurant and bar were not operating

firstly i understand there is a pet fee, but $75 is excessive

room service has this bbq flatbread pizza that is amazing

parking

the bar wasn t open

the breakfast was lackluster and offered nothing gluten-free

wifi was horrid and breakfast was a joke. pool was recently full with concrete .

the location was okay, the breakfast sucked could have been a little bit more in a variety.

allowed pets

the floor has pseudo wood floors which is easier to clean but my older pet was slipping, afraid he would fall

nothing works: laundry machine, pancake machine, communal fridge, threadmill, all at of order

people arguing into the night in the parking lot until police were called

the breakfast bar had many varieties to choose from, the food itself was simply bland

the breakfast was very nice. lobby cookies also nice!

clean, nice area, pool

the staff very very accommodating and friendly the laundry lady!

that you had the accessibility to cook if you wanted to and do laundry.

the room was clean and the property was quiet. the laundry facility was nice to have available.

maybe a nice banana or apple offered with breakfast instead of only processed muffins.

did not eat breakfast

leaking from roof in work out room and middle of lobby with bins and signs/laundry bins collecting water

worn, frayed, mold in shower, stained mattress, rude staff, overflowing trash cans, dirty laundry on the floor

did not like that the bar and reception hour is closed on thursday

happy hour and breakfast.

my kids had a great time and it was very quiet the staff members were nice

the laundry facility could be cleaner than current status, the machines were quite dirty inside

no hot breakfast.

easy parking / friendly staff / very nice breakfast

advertise free breakfast, but a brown bag with a small muffin, a granola bar and small water isn't what i would

excellent brand new hotel with great staff and hot pool ! cool designs and workspace.

no laundry facilities

the pool water looked a little cloudy and pool had a heavy chlorine smell.

value for money plenty of parking comfortable bed some staff very nice (young man at front

hotel refused to plow or shovel snow from the walk way or parking lot so we could exit safely

the beds and the breakfast time

the laundry and gym areas were well appointed and clean

the kids loved the pool. wonderful breakfast especially the oatmeal with fresh blueberries.

gym was lacking paper cups at the water machine

breakfast - more options needed.

the kids loved the pool. wonderful breakfast especially the oatmeal with fresh blueberries.

convenient, price,staff,laundry room

the location, parking, room. friendly staff

price convenient easy parking good environment

could've provided a better breakfast

10 year-old son was a little disappointed in the free morning breakfast: nothing for him to drink

room, comfortable beds, courteous staff, and easy access to elevator and parking, great breakfast

gym had limited equipment

the breakfast bar was fantastic

we used the ev charger, which was one of the reasons we chose this place

the breakfast was great and the pool also was great as a family of 4

i loved the stocked kitchen

had a small kitchen and refrigerator which would be nice if staying longer

the location and the kitchenette

having kitchen facilities

it was a large room with a kitchen.

the staff was pleasant. the parking was great. the area location was great.

no laundry riom

the pool was outside and that was not made clear when booking. no laundry facilities on site

not sure if it was the laundry facilities, just a lot of banging noises and maybe a washing machine was being

needed laundry facilities on this trip, though i rarely do, but it would have been nice

would like to see microwaves in room also some type of laundry facilities

how ridiculous to work out while someone is doing laundry in the same space

the pool was not open

very clean room. beds are comfortable. free parking

would have been a 10 if the pool and gym was open

the pool being closed but can definitely see why since it was decently cold outside

also, we didn t need laundry services, snack machines, or the ice machine, but if we had, they were two

nice to have laundry available

was no laundry product vending machine in laundry room, i asked front desk where the laundry room was when

room with full kitchen, stove dishwasher and large refrigerator

there are no sound barriers across rooms - there were a half dozen kids in a neighboring room who frequently

no room service and the bistro was closed

pool was perfect

the pool area was nothing like the picture on the website.

bathroom was very awkward, party in the parking lot, noisy in the hotel

the staff was very friendly. my kids loved the parrot!

breakfast person just made it a bit uncomfortable when getting breakfast

i have a gluten allergy and no options were available for the breakfast included in our purchase

not enough time to try breakfast

of parking - easy access to restaurants and attractions

we grabbed a glass of wine from the bar and sat outside and enjoyed the fireworks of kings island

didn't offer laundry service, only coin laundry.

i asked if the bar would be open and was told it opened at 5pm and then shortly after that was told it would

staff friendly ac worked well bathroom nice king bed nice kitchen nice

it was nice having a full kitchen to use also

loved the kitchen!

the guest laundry room was ran down and looked dirty

i also like that there is a laundry facility on the premises

were very polite room service was there every morning to change out laundry and clean the room they were helpful

a pet friendly hotel that didnt charge per pet

pet friendly and location. mattress was comfortable. budget friendly.

they don't have the laundry

wish coffee shop were open longer hours room service was not available due to short staffing

nothing was wrong with our stay. the parking garage was different but still good!!

so nice they have a parking garage and a very clean building !

parking garage is small with limited spaces that are awkwardly arranged between huge columns and

room size, cleanliness, location of hotel, gym, hotel staff very welcoming

the breakfast is great and the pool was nice and warm

easy road access and well lit parking lot

pool was down the first night

did not like the wifi, it was very difficult to connect and reconnect each day

in explaining times of breakfast, the swimming pool location and hours, where i could do my laundry, etc

we didn t use the pool, laundry, or fitness room but nice to have the option

laundry was fresh and clean.

we had to go down the road to do laundry because the washer and dryer was in use

wifi dropped out couple of times...

the kids activities were fun for the grandkids

so much to do and all the kids were excited like they were at a concert

we loved the waterpark and the outdoor pool area

so much activities for the kids!!

pool, water, hotel

laundry facilities were not operating

it has false advertising there no breakfast no laundry room it more like a motel 6 than a hotel

completely ran out of towels even after they said they d give me some more once they finished laundry

they don't use laundry sanitizer so you are basically sleeping on someone elses germs as simple washing does

) no fridge or microwave, no coffee pot, no bag for dirty laundry

friendly helpful staff, large clean room, ice and guest laundry, pool, breakfast

the smell of marijuana was strong at the front desk at check in and as we passed the laundry room on several

only have you two small pillows and when my husband went to ask for another one that told them laundry was closed

breakfast bar even though i only got juice it was still clean.

breakfast had very limited choices.

full kitchen with dishes

location within parking lot for mall

that convenience the space kitchen modern update look

ok the kids wanted bacon.

the complimentary breakfast is great

loved that you can use your bank card for the laundry facilities

*laundry room closed twice this week: on tuesday and closed again on friday thru sunday morning when

pet friendly

the kitchen in the room.

the room did not have a full kitchen

trash and cigarette butts throughout the parking lot

and drug sales in the parking lot all night long

laundry facilities available with one washer and dryer

) i also like the fact that the comfort suites had coin laundry if one ever needed to do laundry

parking lot was hard to get into

loved that the free breakfast had a variety of food that everyone in my family could enjoy.

breakfast was decent enough

one laundry room for a hotel that has a lot of rooms

staff told me i could not get clean towels cause it wasn't laundry day

to the main building and they said they didn t have any, and he directed me to the employee laundry room and

quiet, kind, helpful staff, good breakfast, laundry facilities!

pool was nice and clean, there was a laundry for guests

parking lot felt like driving on pot hole back roads

had to take pool towels back to the room for fresh towels

1st floor bed and sheets very comfortable large tv and refrigerator breakfast was very good

to kings island and the free breakfast was decent

could see kings island firework show from room and pool area

breakfast could be better

i got the manager he told him to stop three o'clock in the morning when they came back from the bar

the staff was very friendly breakfast was good price was very affordable thanks

late check out

they gave me a complimentary late check out.

was no laundry facility just a single washer and single dryer both very small and cost 2

wasn t very clean. had an odor similar to damp laundry in the halls

the room was directly next to the laundry room

cleanliness, socks on the floor near laundry. hole in the bathroom wall. doors to rooms dirty.

i liked the pool and laundry room

beds had cigarette burns all over them and said they didn t have any more because laundry wasn t done

laundry facilities on site. close location to food.

also wouldnt give us quarters for the laundry so we had to go elsewhere to find quarters so we could wash our

should put pics of pool online. its a nice clean pool

fact that i paid to stay in a smoking room so i wouldn't have to go outside in the heat to smoke but it had a

the laundry was washed in some kind of chemical that caused an allergic reaction to myself

laundry service

getting a whiff of it all night which kept me awake all night 5) the manager needs to provide the laundry staff

charged $75 pet fee

the pool wasnt open

shower had good water pressure. laundry facility in the hotel. beds were comfortable

laundry

like the laundry across from the room, very convenient, very good price to use

it had a laundry area

laundry facilities but no place to purchase detergent

i was told on expedia that the pool was open but when we got there it wasnt open

for a day of upgraded wifi but only got 4 hours worth

the pool was closed which was a bummer but it wasn't a deal breaker.

breakfast was okay

breakfast, pool, water upon check in

bathroom laundry items (towels, cloths, etc

the hotel or our stay, but full-size trash cans in the rooms would be helpful, especially with a kitchen in the

full kitchen was convenient and well stocked

checking out with peta was amazing

breakfast, parking is kind of limited, but great location

breakfast, ready made very dry scrambled eggs, ev chargers only catering tesla

limited breakfast

parking was a little tight as the place was booked

could work on a better breakfast for the price of the stay other then that every thing else was great

breakfast area was spacious and tables spread out-i didn t feel jammed in next to people,

the breakfast.

the kitchen and that i was about to cook instead of going to a restaurant everyday.

didn't have the complimentary breakfast so can't comment on that

easy access, very clean, complimentary breakfast.

my kids would have preferred it to be deeper

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

pool a little small but fun. wifi didn't work well in our room.

but the downside was the pool was too cold

the pool was out of order

front desk says can't make change for laundry

the gym was great. the laundry was great. the customer service was awesome.

we enjoyed the pool & hot tub, and the breakfast was excellent

was in a sketchy area, parking lot was occupied by what appeared to be a drug dealer who repeatedly tried get

clean towels, no room service, no working remotes, no breakfast, no working hot tub, no access to gym equipment

we spent a lot of time in the pool, which was great, and used the laundry as well

excellent gym, nice pool, wry good breakfast. clean rooms, well equipped kitchen.

liked that it was pet friendly, the pool was nice just had to much chlorine in it

staff was hospitable and friendly. room was comfortable. breakfast was good

garbage bags unavailable for trash in kitchenette

laundry is old machines

they have a nice breakfast area and really appreciated they had laundry appliances available

the hot breakfast! and everything was very nice!

free parking and good wifi

wifi was very spotty. sometimes it failed to work at all

laundry is convenient

the convenience of the onsite laundry facility

laundry facilities were perfect and loved that they accepted credit cards

location to the laundry services - stuffy near it

no blanket for cough bed, floors was dirty when we got there, tolit sits so low to the ground, laundry was on

front desk clerk also covered breakfast set up and the laundry room

the pool and vending machines were down but the kroger is only 2 mins away

was comfortable, everything was very clean, very close to kings island park, complimentary breakfast was good,

they only suggestion i would give the hotel is that the pool room could be a little warmer and if they could

unfortunately due to covid-19 there is no breakfast available.

i did not like was the fact that we were doing laundry and someone stole all of wife's clothes that she just

coin op laundry

the wifi was awful. gradually kept getting weaker and weaker until it was basically useless.

love the fact that red roof inn are pet friendly

the smell of constant cigarette smoking in

price the location the amenities the spa the food the friendly welcoming staff

clean, the pool, breakfast

parking lot was shared with cracker barrel

parking was easy, and in a good location

clean big room, free drinks and food, pet friendly

like the updates, more modern rooms, pool, laundry and exercise space

the pool was closed, yes we wanted to let the kids have time with cousins in the pool and the laundry was closed

facilities laundry pool etc are in the same building and the facility is clean enough for a person with

i wasn't concerned about my car being broken into, the outside along with the inside lobby, laundry room,

laundry room was completely out of service

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

gym and pool areas were available but no frills.

i loved having the kitchen, workout room, and pool to use!

mostly quiet but a friendly atmosphere. great breakfast, internet, accommodating staff.

the staff was nice. i liked the complementary breakfast. it was quiet and the area seemed safe

just across the parking lot at tru my room was 20

unfortunately the pool was temporarily closed.

it offered room service

the pool wasn t not open or the gym facility.

since we wanted to spend more time in the city of cincinnati and we had trouble finding parking there on the

our room was near the laundry room

more washer and dryer for the guest cause one is not enough- took me almost 4 to 5 hours to do laundry and had

i love the fact that there was a 24hr laundry facility

pool, exercise room, laundry, pet friendly, pool table, all day coffee, and daily breakfast

parking laundry needed it's own app with a min load amount that was more than the cost if

wifi is a bit slow.

thought i would be disappointed because when i called for early check in it was not available, however, i was

that is all i liked oh yeah laundry room that was ok

the parking lot isnt a bunch of confusion and chaos

no parking for truck and trailer.

com was both the cancel it because they did not have truck parking

for cash deposit of $100 for a hotel with people doing drugs in the parking lot and some questionable ladies if

room service did not show up for entire

at the waterpark, very little adult supervision of kids and kiddie pool was freezing

the bar was great plus. everything was great

the gym was lacking and needs new equipment that is functioning

pool, parking, very nice beds

could use a laundry facility within the hotel.

didn't make breakfast! pool was great for the kids

parking situation was odd, it has the sharonville convention center parking in the same lot so

room service was perfect

friendly staff, clean rooms bar everything was great

did need more towels and washcloths than was provided, but were able to get them from laundry

there were not enough towels in the room but we were told towels were in the laundry and would be delivered to

the ice machine on my floor was out of order and the laundry vending machine was out of order

laundry room is all coin operated with not coin machine or atm on site

i usually can request the 3rd floor close to the laundry room, but got the 1st floor where the sink did not

good location. ice and laundry a plus. comfortable bed.

non smoking room bedspread had cig burns

not that much parking

breakfast was nice

breakfast was bananas and capri sun

room carpet was sticky. housekeeping was every other day. the washer to do laundry was broken.

the lighting, customer service, pool and gym area, parking, lounge and our room

i couldn t believe how nice the kitchen staff was, and how good the vegitarian options were

kitchen chef was less than friendly

the room was very clean, the entire hotel was very clean, we didn t swim or work out but the pool looked nice

had something stolen from laundry room, and there is not enough room to stay in there while doing laundry

they had no one to do laundry

has laundry and basketball court and outside

ice maker,nice stove with oven,wifi worked well,had good cable tv channels,also offered breakfast,laundry

on the rules such as when to expect cleaning services, the location other amenities such as laundry room, fees

i really liked the fact that they had on site laundry facilities

said laundry for guests

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

our room was very clean and the spa tub was comfortable and clean the hallways smelled nice

was a wonderful host she went out of the way to accommodate an early check in time and was very friendly

dogs that employee had to run to laundry room for safety

wifi did not work

it had a kitchen and i could cook.

for the price, and loved the pet policy

we got a smoking room and pet friendly, yet no smells

the only thing i didn't like was that the breakfast wasn't complimentary. it was $9 a person.

the breakfast was good too

didn t like that the pool was so cold and the jets weren t that warm

they kept our rooms cleaned, we had a long ten nights with them, i thought i had pay for breakfast as app said

pool wasn't available, no free breakfast, said if we liked something we could buy it and it would