easy walk to town centre the proprietor was so helpful for a small fee washed, dried & folded our laundry

no wifi connection in room but great in reception

nice and conveniently placed for the town,very clean room and plenty of parking.

excellent location and great parking

a lovely old town house with plenty of secure off-road parking

black mold around bathroom tiles. no daily room service.

did'nt have the breakfast

no daily room service/cleaning

lovely breakfast. location. garden. staff. will return x

the front desk staff were very helpful and the wifi in the room was good

help with luggage up stairs, laundry left in corridors, poor breakfast facilities burnt dry croissants , no

bathroom very tired, door constantly open to a bedroom that looked like a dumping ground for laundry

the bar and restaurant staff are always courteous and helpful, and the food is delicious

amazing friendly staff great breakfast could do with bar being open later than 9.30pm

building, plenty of parking onsite, clean throughout and lovely staff

decorated, clean, very good shower/towels, quiet room even though overlooking bath street car parking area at

location was excellent easy parking.

newly refurbished historic establishment, quirky rooms, nice bar and restaurant, good food and good value,

very central free parking

after a good night sleep for all, we had a really nice breakfast before leaving

in history and has been very tastefully updated to provide a friendly, traditional, locals bar with comfortable

smell from the bar in room directly overhead.

real ale in the bar was top notch

i dont think the pictures of the bar do it justice as it has a really warm cosy pub feel

the breakfast was amazing, as were the bar snacks we had.

on the way to our room, there was a sofa stacked full of dirty laundry and cleaning equipment (this was late

wallpaper peeling off dirty laundry left on the landing

the room had no toiletries, no wifi, no means to contact the desk

wifi access only for small business wifi for hotel not provided, i had no wifi inside the room

the room we had was big and bright, the bed was very comfy, and clean fresh and crisp linen the bar has a good

eferred to have a longer lie in).

can't comment on the breakfast as we didn't have it

advertised as pet friendly but wasn t, food wasn t great, especially breakfast

hotel is very nice, and above all pet-friendly, located in a very nice and quiet area where you can go for a

the room is perfect specially if u have kids and all.the member staff are kind very attentive

no laundry service and room service with a pre charge

walking through hotel to our room also terrible, rubbish and laundry pilled everywhere

storage nice fridge for drinks fantastic air con as we were in the middle of a heatwave lovely pool, small sauna

deluxe room very small wifi terrible stingy on tea bags in room

younger adults are working during the week so we should be able to book a weekend or one saturday night

room service food arrived stone cold and no on trays so we had the plates on the bed

bowling was great, but hotel could benefit from a spa or even hot tubs on the room

we had a few cocktails in the bar and played bowling

good room service & had a great time

parking a bit tight and it felt a little over priced for the location.

requested hand towels but none available as laundry comes tomorrow

dirty laundry and very old with holes

soap was provided upon request and the bath sheets were delayed coming back from the laundry and arrived later

wifi didn't work in our room on the top floor

the kids loved it

a shame we didn t get some sort of discount as the pool, sauna and gym weren t open due to covid

view from the room was amazing, the kids were able to wake up and see the ducks on the lake

pool area needs some improvement to make it cozy and kids friendly.

very busy, we arrived very late in the evening expecting to have to use room service as the restaurant closed

the view from my room over the golf course was great

room was really far from the reception long walk through courtyard and laundry shower tray had crack in it and

on the first night there were a couple of piles of dirty laundry left in the corridor

restaurant menu very (too) limited - the room service menu was different and, in some ways, better

we enjoyed the spa and had an evening meal in the brasserie and an after meal drink in the bar area

the gym and the pool is a credit to the hotel

the pool was lovely and warm and family room great

acoustics in the the rooms weren t great (could hear baby crying in the next room fairly well), room service

with a separate wonderful spa a 30 second walk from the hotel with excellent hydrotherapy pool and swimming pool

is often the case, more bar staff needed

the staff in the restaurant and bar couldn t do enough for you

there s no mini fridge, no safe box, no laundry bags nor cotton wools/buds

room was pretty noisy, with deliveries being made after 2330 and a laundry trolly rattling along at 0630

the spa, gym and pool facilities were brilliant, the only thing that was a struggle was working the lockers,

lovely friendly staff! especially t and emily in the bar and restaurant!

was no wifi in the bedroom you could only make and receive phone calls or messages in the car park

this was a major issue for us, as both my partner and i suffer from pet allergies

com would be great, i either didn't spot or see that there was a gym on site, had i of noticed or it was clearer

breakfast was exceptional served by shirley who is a gem

shower and bathroom was stunning with spa products

breakfast was perfect, good quality produce and poached eggs cooked to perfection with my full

bad wifi signal in our original room

no cleaning of the room service and we were there for a week

we were offered early check in at no extra charge and with ease of organising which is obviously a great first

requested an early check in so as to dress for a edging ceremony

early check in didn't happen at 12 - happend at 1245

rooms in the quad are lovely, other rooms good too, the breakfast area and evening bar are great too, nice

breakfast was a joke

registered disabled blue badge holder, disabled parking taken up by non disabled people (no blue badge displayed

the bar and food were very good

convenient, affordable, met all my needs, and good gym!

however, the hotel contacted us stating that there would be a 30 charge for having a pet

when i booked the standard double room i had applied the pet-friendly filter, but was only told after notifying

not enough disabled parking spaces.

the spa and lesiure facilities were still not open which was a shame during the hottest weekend of the

spacious room, reasonably priced bar and good breakfast.

no wooden pallets and laundry trolley by entrance would make first impression better

very firm bed tuesday morning early moving of dirty laundry to van - woke us up

breakfast was excellent and the location was excellent for our needs

it is a bit far away from town, but there are parking spots available at the hotel, and the bus 15 goes to the

great breakfast

facilities (with high quality tea, coffee and hot chocolate provided), hot and powerful shower, laundry facilities

than the day we checked in there were only 2 girls who we assume to be the laundry people

the room had everything we needed and free wifi, tea and coffee

not have the breakfast but the location was very nice

wifi was intermittent in the bedroom, but it is an old building with thick walls

in terms of our room, i think we must have been next to the laundry dept

breakfast service can take a little longer than a chain / larger hotel. bar menu limited.

in a lovely setting, ease of parking.

free parking is fine for my self-driving tour

beautiful setting, nice hotel ambience, comfortable room, superb spa, pool and gym.

laundry pick up lorry arrived right outside our room at 6

changing rooms in the pool area need to be tidied up

staff in gym helpful

food, both breakfast and evening meal, was excellent

the hotel pool and jacuzzi were lovely a very good temp pool which is rare

as no room service

free wifi not secure, did not

clean, well equipped and the bonus of a small gym room

breakfast and room , car parking and evening meals

gym was quite tiny, but still great to have one at all

no self service laundry facilities as in holiday inn in usa

great price +kids friendly +good breakfast included in the price +beautiful room, very clean, +great bathroom

i like dogs so this wasn't a problem save for the room having a distinct pet smell

the bar manager charlotte was very helpful. excellent staff

comfortable room with wifi

noise from the laundry area, it sounded like the washing machine it woke me about 3 o/c couldn't get back to

t always the hotels fault) with traffic, creaky staircases, hearing other bedrooms moving around, laundry machines

room service had changed

the wifi seemed intermittent

stayed here 15 times but unfortunately at breakfast this morning the usual lovely friendly lady mustr have been

and dirty laundry bags left outside our room smelt and it was a none smoking room but smelt of

bags of laundry left in passage way to reception

also hotel does not have a laundry

cramped room set above laundry room

of damp in the corridors me room was really hot a stuffy, and was woken at 6 am every day by the laundry lorry

minor niggle - no number identified either on menu or phone for room service or reception

front desk, room service, restaurant

we loved the pool area and room service was fast, tasty and served by friendly

unfortunately, for some reason none of our wifi devices could connect to the free wifi offered.

loved the room service dinner and hot breakfast. good customer service. good-sized room

we were over the laundry and could hear the machines going all night and there were bed sheets drying on the

not sure how they do their laundry but the smell of their towels was a disgrace two peacocks outside the window

laundry on the floor outside every room in the morning unhygienic

cant watch tv fr the kids bunk bed so we had to all squeeze in the main bed for a little night tv b4 the kids

complimentary wifi

iron, laundry service and hair

that i didn t like but i wish there s a self service laundry for long term of family size or group it will

to access our rooms we had to use service stairs passing the laundry store

will be even better if the self service laundry room can be made available rather than drop off

the only thing i can think of is a self service laundry facility.

private parking available and good food

parking provided in the swan hotel car park for two classic cars

private off road parking

friendly bar and great food

there was also ample parking and opportunities to purchase breakfast if desired

laundry not made easily available.

they had a reasonable priced laundry service and our clothes were washed and

we could also do the laundry

lists laundry facilities but these are not self service, though the set is on site, and the fee for

free wifi

i took a picture of it which i am refraining from posting as no doubt it came back from the laundry in that

was excellent, the staff were lovely although having asked for a quiet room we were opposite the laundry store

hotel felt rural despite being only a couple of miles from leamington spa

the setting is in beautiful grounds and the gym is well

always try and stay here when i m in leamington. staff, gym, rooms and restaurant all great.

place, very peaceful and quiet, also the fact it has free parking is a huge bonus for anywhere in

lovely continental breakfast with pastries warm from the oven

continental breakfast was very good & the property was conveniently located to the park & ride car parks

breakfast excellent. area lovely

we used thornhill- plenty of parking and easy to use

great location for the golf course

it s was cold in the bar and restaurant.

breakfast had few options - perhaps as we were a bit late and the hot ones had gone

the only place that looked open to eat was the bar which was depressing

the rooms were clean modern and bright and loved the balcony overlooking the golf course

breakfast standard was unbelievably delicious

room service due to covid unavailable

air conditioning, friendly staff and excellent room service

lovely rooms, great staff and delicious breakfast

wifi arrangement requires giving out a lot of personal information, maybe it could have been less

room near laundry room so a little noisey in morning

some items of laundry could have been better.

laundry the first time my clothes came in the same bag i gave them for wash, not folded and in a

re laundry facilities available to guests

delicious room service food