shared laundry facilities were clean and functional and reasonably priced

the hotel also has a self service laundry and a small gym

big room, great shower, comfy bed a fridge and free parking

pet friendly with 10 euros per day it is a fair price in bordeaux region 7

free off-road parking

a trailer and my companion border collie, this hotel provided easy car parking, easy unloading with a trolley

on a weekend the resturant and bar are closed. we did know this, but it spoilt our stay

breakfast ended earlier but staff was so nice and brought out pastries and cooked food for us

the breakfast was a bit bare, could do with a bit more variety.

the options for room service were not

nice breakfast

the breakfast as well, perfect for a road

the staff were very friendly and the breakfast was delicious.

breakfast was great

great breakfast and friendly staff

is surprisingly ,quiet and modern, well used for courses and conferences with adequate secure parking

also a bedroom was prepared for 2 adults and 2 kids and only two towels and no refill was done on shampoo and

laundry looks perfect and water pool has warm water

convenience. laundry facilities (self service) great for long stay.

the driver then proceeded to stack tall, steel baskets, full of laundry, against our vehicle

good small gym & pool

it had a kitchenette so could cook

restaurant and bar on-site

breakfast in nice surroundings

very comfortable rooms and rich breakfast

value for money close to city center, good wifi, great breakfast, huge bed, easy access to public

pet friendly and staff very helpful, english spoken to aide our french

the housekeeping staff didn't follow the property's signage (about respect) on not removing guest laundry from

great breakfast + a community kitchen fully outfitted and a free laundry

station on each floor 24/7 - no running down to the lobby :^) the rooftop bar and pool are fun too

vintage vinyls and fleamarket books) isn't very necessary and the pool is not the biggest, but wifi is superfast

swimming pool and roof bar so lovely

the facilities of hotel was without wasserette (only laundry service e

laundry service although expensive

close to a laundry and short walk to catch the tram

beds are comfy and the wifi works

breakfast was excellent. the staff was very kind. the location was very close to the center.

no laundry facilities

it was short 6 minute walk to nearby laundry mat

the outside bar seating upstairs needs a bit of attention.

the breakfast was very good and i liked the bar area also

great breakfast buffet that the kids loved

everything was great although we didn t feel the buffet breakfast was good value for money.

the room service was slow, we did require a few things which did not turn up.

staff uniform to desk to bar and restaurant designs are all very casual in a nice way

hotel has great restaurant and bar area and rooms are super and very comfortable

my friend has an allergy and the kitchen staff made her a whites only scrambled egg

out of service elevator and mix up with getting laundry done.

thing that let the hotel down, pleasant staff but no compendium, no local information in rooms, laundry service

wifi worked somehow but i needed to download one 1,7 gb file, and simply couldn t do it with

minor details like towel holders or the wifi password were missing or non-obvious

hotel, great service, spa was nice with dedicated hours for guests staying at the hotel without reservation

they obviously were out of the laundry, but full of dust, crumbs, hair

we had breakfast and some bar food and both were really good

great service from the bar and felt very at home

staff very friendly & efficient late check out was a dream cool decor great

superb staff gorgeous breakfast and stylish interior design.good location

late check out at 12 am and good buffet breakfast

room service tray left outside our neighbour's room for many hours.

good selection and variety of food and a pleasant breakfast room

there is no bar fridge in the room, but if you need to keep anything in the fridge eg medication the staff is

good breakfast and opened very early as we were getting the airport shuttle

there was a convenient laundry and mini grocery store less than 5minutes away

helpful staff and on-site bar and cafe

maybe some more equipment for the gym.

great breakfast and nice little gym. great opening hours.

room service menu needs updating

expensive laundry.

new room did not have wifi

food quality room service

we order room service

a bit more fruit at breakfast would ave been nice

restaurant not open on weekends (maybe when quiet??) no laundry facilities

the room was immaculate; the bar and restaurant staff were so very friendly

breakfast woth goodies into the garden, the room was very clean and enough space

i was looking forward to ordering room service and couldn t

the breakfast was plentiful and had many choices

bar/snack restaurant reception stock lots of useful items to buy including umbrella @ 11 shared laundry 4

there are two washing machines also in the kitchen so you can wait the laundry while cooking/eating

there is also 1 washing machine and dryer for laundry which was great (though these were in high demand)

everything, delicious breakfast, and even a facility to do laundry.

the community kitchen and laundry access made for an easy stay

also the laundry service is quite expensive: 4 to wash a pair of socks

perfect blend of a small but genuinely beautifully decorated room, and a rooftop bar that welcomes both trendy

pet friendly- yay

the roof top bar and the staff were amazing.

great vibe and lovely rooftop bar / restaurant

the staff was so nice, breakfast was perfect, and the bar was a nice touch for evening cocktails

the beautiful cocktail bar and space was a real bonus

cocktail prices at the hotel bar were too high

room service is minimal

the bar in the evening was very welcoming

there was a laundry mat just a few blocks away and a nice spa which was unfortunately closed but we were able

corridors and the whole smelled of garbage and dirty laundry

location , double glazed windows so very quiet , nice breakfast , comfortable beds , very clean

great location. good wifi.

breakfast with a variety of options

only one dryer in the laundry room; and was not drying well

was laundry that free to guests

basic hotel, it was good for the easy parking and for the self laundry available

had some issues with the dryers while doing f laundry

the free laundry was an unexpected bomus

the staff were outstanding. tea bar in room was unexpected bonus in continental hotel.

great staff, good location, great breakfast choices and dog friendly

there was bunk beds in the room which the kids loved

breakfast and kettle in room and very clean and free parking

breakfast, really excellent

loved access to the gym down the road.

nice, clean chain hotel with everything i needed, including free public wifi

the location couldn t be better. the staff are very friendly and attentive. the gym is good.

you can fill up your water bottles easily downstairs, there is a bar and beautiful little lounge there too

wifi connection was not good and not always available

clean room, with a fridge and a kettle, excellent breakfast

well located close to the airport and has 24h reception desk, free parking on site.

i did not get to use pool but looked lovely near tram super

great breakfast and lovely outdoor space with pool, games and seating

breakfast was great tons of choices - kids enjoyed the pool

the wifi worked great and the room was very spacious

the wifi was free and good

half which means it was not enough and was used by previous people the corridors smelled bad the wifi is very

good location, friendly stuff, wifi is fast

gel air conditioning is effective lots of socket points and usb good lighting large smart tv good wifi lots of

room, the secret room, was on the lower ground floor next to the laundry and staff room

the mini bar contents were delicious and well curated, the breakfast was lovely and the setting on the terrace

had a wonderful pet friendly room in the annexe

breakfast will need a full review to itself to do it full service

it is more a private restaurant of the hotel where they prepare food in the kitchen

the pool has too much chlorine and the laundry service was not available when required.

we are a family of 4 (2 adults,2 kids) and we had booked an apartment accordingly

nothing really , other than the outside space and pool being too small

was just great; one of the best i ever been; 2 rooms, 2 bathrooms, 3 tvs, small kitchen; just great

sometimes slow wifi connection tip for the female travelers: make sure u bring the conditioner with you

no coffee/ tea in room, min bar fridge not working, shower head broken.

one bottle of water in the room for two people, the other bottle was part of the mini bar and only available

if you do not clean the furniture and tiles and keep old smelling cigarettes on the tables - the kitchen in one

good location in the old town plenty of little bars and restaurants yo cater for your needs and pet

no complimentary water no working mini bar or kettle in room charged 3

wifi is good

wifi not working

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

the wifi was not working well

also, wifi was rather

no room service despite that being advertised unless you want a microwave meal

the gym could be better- small and dark in the basement.

would hsve liked more weights and more variety of equipment in the gym

location. it was very clean. staff was friendly and they smiled! loved the room service option.

warm and comfortable,with a gym

dickheads in best western next door unloading laundry truck at 03:00!!

rooftop bar was disappointing.

the room was cavernous and well suited to our needs[ we had dogs as pets and nothing was left undone with

wifi was weak

ordered kids desert just plain vanilla ice cream and it arrived with crumble

was good value, but the restaurant and bar are very expensive with a limited menu, especially for kids

the staff was super nice. there is a spa with indoor pool. very nice breakfast

wifi was down for 2 days which was inconvenient

we needed parking on the premises and we had it

the pool area is lovely and the front bar area is a treat, plenty seating and very comfortable

wifi, breakfast but specially the staff

the wifi was the fastest i have ever encountered

to a beautiful and large park « jardin public » for a pause during the day (perfect for kids) and as well

to a beautiful and large park jardin public for a pause during the day (perfect for kids) and as well

also the wifi was good

it would great to have a kids menu option but i have been told its coming soon

breakfast was delicious

food was amazing but we would have liked to see a few more things on the room service menu- possibly a few

are very few lounge chairs available at the pool area - it was difficult to find a space to sit in the shade

nice clean hotel and room was great given we had 2 kids and a dog

however the landings were very narrow and the laundry that was outside each door made it difficult to pass with

good location, lovely big room with a window that opens. coin laundry facilities

carpets dirty rooms felt damp cleaners were leaving laundry in the corridors

laundry was dark and on one visit the lights did not come on which was a bit scary

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on

wifi internet was super slow but overall the hotel was super nice, clean, and its location is

wifi was non existent for us who use ipads

slow wifi

room, bed, bathroom, daily room service are really high quality

no laundry service at weekend in a 4* hotel!

wifi connexion, and noise from other rooms

is no way this room should have been offered as a guest room, but it should be used as a store or laundry room

gym location

not working, jacuzzi not working and they wanted me to pay euro 16 to use a claustrophobic gym

wifi access poor and complicated. we ended up using my husband's mobile system

spa was a real treat, lovely friendly prompt room service nothing was too much

10 minutes waking in my case due to my flight was earlier than the hour of the shuttle bus

great host. nice hotel. comfortable room. very good breakfast. excellent shuttle to airport.

snacks expensive and bar prices far above average

there as had to catch early flight and it is close to the airport with free parking

reception, friendly bar and restaurant staff

good wifi direct bus to city

no snacks is available in the bar only restaurant food

two girls were supposedly working on reception and in bar next to breakfast room but kept disappearing and

very quiet, conveniently located close to the airport, free parking

wasn t offered wifi code

in although there were a room, she asked 30 for each room, to my friends room as well for the early check in

a good large selection of food for breakfast

breakfast is a good spread, plenty of choices of hot and cold food

staff are very helpful, there is a free shuttle to and from the airport which is just 5 mins away

ordered room service which was quick and tasty

wish you could have swim in the pool

the small gym and pool were a bonus to relax in after a day in the city

amazing team, breakfast was out of this world! great spa :-)

the bar was well appointed and comfortable for our nightcaps

we went to a suggested restaurant and bar - both of which were disappointing and old fashioned