the laundry facilities were easy to use and reasonably priced

pool was on the small side and no hot tub

i loved that they had a peloton in the fitness center

was our first time stay at this hotel and it was very clean, the breakfast was great, the staff were very helpful

the breakfast selection.

breakfast was awesome, the turkey sausage was not what we expected so you probably should stick

our stay was restful and the kids enjoyed.

breakfast was good but, compared to previous visits, was getting a little like sysco-out-of the

clean, and had a really great breakfast!

parking area not plowed or salted by handicap parking

did not have workout room, continental breakfast, laundry facility, tiles off laying in the safe, screws by

several rooms used room service dishes on hallway floor - both at checkin and in morning

the only bad thing is the wifi. everything else was amazing.

clean, nice hot tub, good room service, safe area, lovely town 2 minutes away. perfect location.

also would be nice to give the wifi access code at check in

they have an exercise room and a coin-operated laundry available if you need it

lady wasn't super helpful she wouldn't help me with doing a load of laundry for detergent

they have a laundry room

the staff was very accommodating and the room service were excellent.

the pool and hot tub had steps and railings so my elderly parents could walk in easily

i also like the fact that there is a kitchenette and a fitness center and laundry facilities which were very

they have a laundry room and provide a laundry basket so you can stay here for extended stay

gym was small but nice

alarm at 1:30am because they were doing laundry and a washer belt went on the washer and smoke from that set

there is a laundry facility on site that i used, it was very clean

and found my clothes had been taken out of one garment bag and been stuffed into a plastic laundry bag (none

the pool and hot tub were closed

arrived at 9:45, checked in and was told the restaurant served until 10 but the bar was open until 1

laundry and vending available

pool was great

nice breakfast, nice room.

very clean and the beds were comfortable. breakfast was excellent.

car was involved in a hit and run in the parking lot

clean hotel. breakfast. friendly and helpful staff. pool open.

parking lot was tired and needs an upgrade

pool and spa were very nice and the breakfast hit the spot

the parking lot had not been plowed after a snow

getting in and out of the parking lot is not good

no ice machines on site. laundry facilities not available.

a lady from laundry

the ice machine, laundry and tv in our room weren t working either

the breakfast, the laundry room, microwave & fridge,, staff was very helpful

pool was great for small kids

parking was slim to none the first and second night (the front desk staff informed us that there

pool, breakfast, and gym was very nice and relaxing

very clean and well lite parking lot nice size rooms very clean

hotel staff was so considering of kids here for birthday slumber party an let the kids enjoy the pool

breakfast was good and fresh the hot pool was opened i was kinda hesitated since last time it was

the pool and laundry were being repaired so i wasn t able to use

workout machines in the area by the pool were not in best shape

was nice for price and pool staff pretty nice i like it had on-site bar and food for

layout is weird, no counter in the bathroom, tv didn't face the bed, wifi was horrible couldn't even load a

pet fee of $75 was more than we expected and think it is excessive

breakfast hrs felt a bit rushed for late risers

awesome experience and early check in provided after a long road trip.

we appreciated the water bottle refill station outside of the gym too

free hot breakfast downstairs a bonus

eggs and bacon at breakfast did not seem as though they were real.

laundry room was nice.

loved having in facility laundry for our stay

coin laundry and price.

the laundry facility had only half the machines operable

pet policy

no laundry bag

the breakfast was delicious and had a great variety of food to choose from

parking lot filled up pretty quick but other than that no issues

kitchen lady was very rude to us even using inappropriate words towards our kids.

parking was easy and very accessible

breakfasts or dinner it s doesn t matter ,amazing bar also

there is a bar in the lobby & a steakhouse on the property, attached to the hotel

pool (after seeing online there was a pool) the kids were really disappointed in that as we were

loved the gym, was able to get my daily strength training in and cardio

nice size room, lovely shower. nice view towards the mall, gym, clean room...

the beautiful room quite pool area

pool

no swimming pool ud83dude1e but

easy parking and access to our room.

a diss, but the pool is very small

parking was a little crowded and the hotel was a little removed from the rest of the city and

party was 4 adults and 2 kids

bed was very comfy, i liked the channel selections, room service excellent and the staff very accommidating

location and free parking. room service was excellent.

we did not do that, but we did order room service the night before

mini kitchen with everything

the breakfast was great. staff was helpful and inviting. love the popcorn and cookies.

pool, fireplace, and grills

didn't like that the pool was outside and for all the buildings that they had they had a small pool outside that

sad pool closed covid! sad no breakfast covid! not their fault.

the laundry is convenient

the laundry area was very nice and clean

laundry 2$ bucks wash n dry

it was quiet, clean and we had the pool basically to ourselves both times we used it.

the cleanliness the staff it's outstanding pool area could use some attention

didn't use room service

room service was suppose to be until 11pm & our first night we it was storming so we didn't want to

parking lot needs to be resurfaced to fix potholes.

hotel was close to shopping & restaurants,pool was a nice temperature,hot tub was powerful,easy access to the

had the complimentary wifi but it was very spotty

was placed next to the laundry room and couldn't sleep due to the machines running all

the staff was wonderful and the room was nice! i loved the free breakfast as well:)

didn t have breakfast because i was late getting up.

close parking, newer facility

breakfast is back

the pool was too small

liked the pool for my kids because it was a decent size so i could have eyes on them at all times

skipped breakfast but husband enjoyed

liked the pool for my kids because it was a decent size so i could have eyes on them at all times

the pool was pretty small.

we were not given details regarding parking and room location

i can see the parking garage would be nice in the winter to keep vehicle out of the snow

loved the bar area, which also served food, making it convenient after a long day of driving

we went to the bar for a custom drink after the game

view room looked out to what i would call the back of the hotel looking toward the small parking area

no guest laundry.

especially the pool

the rooms were clean and the pool area was comfortable

also, unable to log on to wifi

best fitness center in a hotel i've seen with free weights and great treadmills and ellipical machines

suite with a city view and both times i ended up in a regular room with a view of the parking lot and

had a living room area and full kitchen which was excellent

the breakfast was very good too

could have used a laundry bag.

loved kitchen and laundry

to all stores very nice setting inside building everything is right there inside building laundry garbage and

they advertise free wifi

kitchen facilities was a plus

only negative was smelling chlorine at the entrance from pool area that was just off the

breakfast room outdoors grill fireplace

the breakfast was not very good, in fact we both skipped it

great sort bed , slept well, loved the coffee, didn't go to breakfast

clean facility, nice size rooms, breakfast included

well furnished kitchenette

i had the fitness ctr to myself all the time.

this place had on site laundry

my wife liked the laundry facilities

price laundry facilities location to restaurants free breakfast

laundry services, breakfast, staff is friendly and helpful, matresses, clean

it was very nice and clean! great breakfast as well.

clean room, friendly staff, great breakfast

location, nice, easy breakfast

we re hoping the pool was open but alittle disappointed that it was closed

breakfast was very good

had no breakfast

no breakfast included- spa was cold-

loved the grab and go breakfast

access the adjoining restaurant for room service

stayed with our children and grandchildren so the kids could swim and the heater on the pool was broke

pool & overall condition.

the fact i requested laundry to be done and when i went back 24hrs later it was dirty ( this was the evening

we were told to put dirty laundry/trash in hallway

friendly staff, clean nice pool and hot tub.

average breakfast. friendly staff. free parking.

our sliding door that lead to the pool did not have a lock and the security bar was not working correctly

mattress was worn out. laundry was being replaced so there was not.

location easy access, spacious parking. large and clean laundry area for guests.

the small gym was really nice too

had to deal with loud kids and parents who don't know how to make them mind

convenient location, comfortable room, great bar and restaurant.

location, cleanliness, wonderful breakfast

breakfast was convenient and delicious

main lobby bar area was extremely noisy until past midnight and then was busy and early for breakfast

crowded breakfast area. could be redesigned a bit to feel less tight.

fitness room was very nice with new machines

the other disappointment was the length of the pool

we enjoyed the pool, sitting area and it was very clean

convenience and easy parking

found the gym adequate and clean

all right in the parking lot

dirty microwave and laundry area

pool and tv

location and gym and pillows

that it was $180 and the air in the pool area was colder than expected

parking lot could be fixed up and attended to, but most important of all, get some new flags

laundry was also convenient

location, size of the room, pet friendly, gym.

breakfast could be better, too much chlorine in the pool.

someone to service bar would of been nice ! more staff

easy access. close by, clean, breakfast

the staff were incredibly kind and helpful, and there was even a little breakfast bar for the morning

the staff were incredibly kind and helpful, and there was even a little breakfast bar for the morning

of course, the bar lounge right on site is the icing on the cake

i went to office and sign said i had to go into the bar to get my key from the intoxicated employee and walk

worn towel and clothes, no breakfast as promise paid for 2 and stay only one because of

all the amenities are free, except the only one i actually used: you have to pay to do your laundry

i liked the decor in the lobby area, the pool was nice, i like that you have 24hr fitness and laundry facilities

staff was wonderful and helpful, breakfast was fine, there is a laundry facility (and fitness room and swimming

surrounding with golf course view

loved thw room full kitchen and the updates

atrium area, the hot tub was available, pool was heated, room was clean, and the price was right

pool area and cleaning atmosphere

pool area was not open

we were never told prior to arrival, nor upon arrival that the restaurant and bar were closed

$ pool hours

bed bug infestation in room 101. hot tub permanently capped off. no laundry facility as stated.

the laundry room was close to our room and the machines functioned propery

not knowing there was detergent for the laundry room at the front desk.

we found random tape come out in our spa tub.

pool. spa...breakfest...

room service was not working and i was charged twice for my stay

wifi seemed to be in n out for me

great value. pool, sauna, fitness room. free snacks, breakfast.

lots of parking, mall is 5 min away

great happy hour and breakfast

really loved that you had a laundry room for us to use

also - if you provide a laundry that only has the option for quarters, then you should have a large number of

a typical hotel of the chain. good guest laundry. not so clean.

clean, kids enjoyed the pool, beds & pillows were great, all of us enjoyed breakfast. thank you!

great breakfast pool area great we'll maintained plenty towels great location

room across from the laundry was humid. room 117. very damp.

the laundry facilities didn t work even though we called a head and were told they did

breakfast is excellent there. quiet for being close to the highway.

the swimming pool & hot tub

very convenient for us .right off the interstate and a great breakfast.

guest laundry, was not sure if they have that

the breakfast was great! i really liked the gym and the overall cleanliness of the hotel.

clean, parking, pillows

liked that my pet could be involved and there was an area where he can go to the bathroom and it wasn t far

parking lot has just enough parking, so when the hotel is full (as it was that night), it can be

clean water park

only thing disappointing was the bar was closed way to early

room service hard to get, mainly for clean dry towels, had to to keep asking

movies were overpriced, but the room service was pleasant and convenient

the indoor pool was also a nice option if we didn t want to go to the waterpark

a little run down and hard to find parking

parking

location and pet friendly.

great location. clean room. convenient parking.

good bar next door

parking lot filled with cement holes and cracks-watch where you walk

jaguzi was not working in by the pool

parking lot was uneven with high spots packed with snow

parking lot in poor condition

pool never opens on time and i would like to take a swim at 7a

the laundry service needed quarters but they pretty often were unable to exchange money

hotel advertised itself as pet-friendly, which is why i chose the hotel since we were originally going to be

i really liked the breakfast and i used the gym facilities

breakfast was terrific

pet fee was $125

cleaners , friendly and helpful staff, kitchen inside the room.

we would love to use the pool next time but their breakfast was great

partner did not care for the breakfast

to co-vid19; breakfast was available to-go

and the perfect sized, well fitted out suites and pet friendly

they have a laundry facility that is of reasonable price

laundry room has been out of detergent for a week and the dispenser ate my dollar

also all luggage transportation carts were used so a laundry cart was found to use

also laundry room door was left open all night so while staff did laundry was sooo loud it also kept

front desk woman with piercings sat there never answered phone, no working tv, had to get wifi replaced

none of the amenities were available: the pool was empty and the laundry room was closed and the ice machine

in wall furniture lamps air conditioner all broken breakfast limited hours 7 until 9am no ice laundry facility

we tried to have them replace our dirty/stained laundry, they did not

to clean room even if you were in pjs and didn't want to go to lobby, the stupid wristband policy laundry cost

spa tub was clean and the water circulation worked

well maintained, pet friendly, location, laundry, friendly and helpful staff.

distance to state fair park, has restaurant and bar, clean, comfortable and modern, free parking

location for anything at state fair park or the speedway, free parking, close to restaurants and stores and near

breakfast is fine.can able fill my tummy. hope next time of our visit has a microwave in a room.

great breakfast and bar service was good

shampoo or conditioner, no dirty laundry bag

my room was close to laundry room and staff was doing laundry all the time.

laundry room will be nice

clean & secure location, friendly staff, quiet surroundings and good breakfast.

or at least employee of the month and the general manager's parking space for the entire month of july

no plastic bag to put dirty laundry in

went to the bar there and the guy who was bartending at that time did not acknowledge me, never came to assist

breakfast was expensive and only so-so

lost my reservation, over-charged for room, coffee machine didn't work, treadmills in fitness didn't work &

the kids running and screaming through the halls after 11 at night there were crumbs all over our floor

and mold in washing machine i was about to wash my clothes and there is a horrible oder in the laundry room and

laundry only on main floor.

convenient location and no parking fee

because, we, as adults, like to go out and about in the evening, i liked the fact that the pool was open for

very clean. comfortable bed. plenty of well lit parking.

fitness room was bare minimum...could use a few more pieces of equipment/aerobic machines

amazing hot tub in the pool area

breakfast was exceptional

good parking, close to restaurants. overall good location, helpful staff.

friendly staff, clean rooms, great breakfast

breakfast was excellent and room was great!

like that they have free parking behind the mansion

loved that you could choose your breakfast

but the fenced off-street parking made me feel as though our car was safe and we entered through a side door

breakfast was fabulous, offering a delicious and varied spread

was nice, but the guy at the front desk was trying to charge me and other people extra money for early check in

the staff had kids at the front desk

great place to party just dont bring your kids

the room next to ours had a family (a few children and some adults) and we could clearly hear the kids tv show

good location and helpful staff. comfortable beds. laundry available

extremely friendly and helpful, hotel very accommodating has laundry facilities, computer in lobby for guests,

stayed above us in room 320 was very rowdy, running, stomping (kids

it was close to other stores. early check in was available for us.

really breakfast was just ok i saw many kids from going to the game, box cereal or waffle machine bagels toast

laundry facilities not on our floor

room service but they didn't have a runner the outside looked sketchy but the inside was absolutely

it was helpful to have a free shuttle to downtown

there is room service and even a starbucks coffee house right off the lobby

the free shuttle to anywhere within 3 miles until midnight

laundry is in hotel cross the street - inconvenient

free parking laundry in same building

gym is basically a couple of cardio machines, 1 multifunction and no weights

property was amazing! spacious rooms and great shuttle! staff was amazing as well!

front desk service housekeeping breakfast

no laundry soap or dryer sheets.

i booked this hotel because it said guest laundry

entering our room we had to kick a pile of dirty laundry out of the way (still there the next morning) and the

the laundry is also ok

is unfortunately a laundry list: - stains that look like blood in the bed

laundry facility is convenient

the history behind the hotel. the rooms, and the bathroom. aldo great to have a kitchen in room.

kitchenette was very useful even though i did no cooking if only to allow me to enjoy a glass of

room service was a bit below the rest of the experience.

was no private wifi and the television was small and didn't have a whole lot of channels

warmly welcomed me on the freezing friday evening and also helped me with some quarters for the laundry machine

lovely gym/laundry room and breakfast

the hotel has a nice laundry room

from the valet to check in at desk to bartender

staff were very friendly, especially gladys from the kitchen

you can tell they have great smoke cleaners, the amount of smoke encountered in the casino is still noticeable

poor ventilation in casino

pool was extremely cold and i couldn't use it

pet friendly, staff was very nice and accommodating.

super pet friendly

it s a beautiful hotel. the location is nice. the gym was satisfactory.

couldn't get the menu to load on wifi or off wifi to order food and i couldn't get thr rent movies to load on

accommodating, had late check out do to storm and it was nice to stay in and get breakfast which was very good

the staff, especially the restaurant and bar staff were exceptional!

the bathroom is a little tiny. the gym could use a little room ventilation.

also ordered room service phone lines are never answered after several minutes finally got someone ordered the

the bar had local brews and the bar tenders were fantastic

hotel was not willing to do anything about it as their laundry is handled off site

there was dirty laundry left from the previous renters

no self laundry machines

plus, the room service was amazing and so delicious

smelled like gym socks

), the rooms shouldn't smell like funky, old laundry with hints of urine hidden by carpet shampoo

large bag of trash sat on one side of room door and a large pile of laundry on other

the smell of the bedding was too strong. they must use a very strong product for laundry.

stripped and made my own bed, had to bring my dirty laundry/garbage

there was no bag in the room for my dirty laundry

i think the space could ve been used more spaciously with more machines and the laundry room was nice to

asked for change for laundry, just said no, didn t even check for us

good location. good breakfast and walking distance to restaurants, parks etc.

free breakfast, pet friendly, location

comfortable lobby area, large rooms, great breakfast. hotel staff was very friendly and helpful.

phenomenal breakfast

the wifi was fast and reliable enough to get some work done and join some zoom meetins

fitness center needs a bike or 2 .

breakfast is so good very clean

the fitness room was nice

the small blood stain on the mattress protector. room service was slow.

enjoyed the champagne bar, aria breakfast, art gallery, vinyl albums and turntable in the room

room was above the bar so it was quite loud

perspective: this is rather petty

when i ordered room service, the food was cold by the time it got to me.

guest laundry services available

rooms, location, and nice pool/hot tub that was good enough to entertain 7 kids under 7

pool for my kids to swim

staff was awesome & kind, able to grant my request for early check in & late check out

the hotel is very good. great location and staff. we enjoyed the pool.

pool & hot tub were closed my entire stay. no guest laundry facilities.

there was no laundry service or washing machine available

location parking and breakfast

due to covid no breakfast or pool wasn't open.

pillows, don't recommend white bedding, there were lots of kids there that weekend including our own

on-site gym and laundry facilities were great, as was the breakfast buffet

we had a king studio for my wife and i plus our 3 kids

breakfast was the best i have had except when i was in europe

bathroom should be re-tiled. need better brighter lighting in kitchen area

free breakfast, and full kitchens in the room.

laundry available 24/7 with coins

comfortable room i find gym , laundry. good breakfast and dinner staff really friendly

the pool, laundry facilities, workout room, restaurant area, and bar were all gorgeous

includes laundry and gym which was really nice

we really enjoyed the breakfast, kickback, pool, gym and laundry facilities were a bonus,

the walls are thin. laundry is to expensive they had no breakfast..

the access to doing laundry was a nice extra!

asked for housekeeping for towels, they never came dirty laundry in the halls we will never ever go back here

(no cups, no glasses, no bags in trash cans, no ice bucket, no laundry bags, when i called front desk to ask

the staff was friendly, the hotel clean, the pool was warm and the bed was comfortable

there is no laundry bag in the closet for dirty clothes

breakfast

pool, and fitness equipment

pool was nice room was clean & updated breakfast was delicious!

clean. breakfast.

awesome pool, hot tub and gym

location! loved the easy access, restaurant within walking distance, great pool and hot tub!

parking

the breakfast....

breakfast, quietness, early check in, comfortable room

also, access to laundry was a nice perk

it was great to have a full size kitchen in the room and laundry in the basement

kitchen, laundry, location, restaurant

for long stays i need a laundry, so i used the laundry here several times

kitchen, nice room design, cozy patio, great food at restaurant, coin laundry super convenient

spa suite is weird

restaurant and room service are great. corner room is huge.

the hotel also has a great bar and the bartenders were great

restaurant room service trays let in hall way to long

the little cab is gone and the pool was closed.

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude

wish the bar stayed open past midnight on a saturday night

bar closed 15 minutes early sat night, rudely sending customers away

the hotel bar has bartenders that don't know how to mix drinks. ugh.

the fitness room was very small

laundry machines

it had a guest laundry and was well located to river walk and 3rd ward

location, valet beds very comfy for one tall ceilings were excellent very clean room very good wifi

the pancake we ordered for room service was very good

hotel was gorgeous, and the people working the front desk, valet and bar area were very friendly

the room was so loud that my kids could not sleep, it wasn’t until almost midnight when it got quite enough

our kids loved the swimming pool with the beautiful views, and my husband and i loved taking in all the

room service food was kinda bland.

the room was very clean, the food was awesome and the spa was the best

beautiful through and through. excellent facilities with a well stocked gym and pool.