laundry was also convenient

breakfast could be better, too much chlorine in the pool.

breakfast was fantastic we really enjoyed it everything was delicious

happy hour m-w in the evening and breakfast in the

staff did not take out an empty pizza box that was on the kitchen counter

breakfast was good.

going to a brewer game i would have liked a cocktail at the hotel but the bar closed at 10:00 pm

love that parking was included i usually stay downtown and have to pay extra for parking i will definitely

location, overall cleanliness, available parking, excellent staff

crowded breakfast area. could be redesigned a bit to feel less tight.

there is a bar in the lobby & a steakhouse on the property, attached to the hotel

room & bar were quite pleasant

there was room service, if you wanted to go that route, but no bar or restaurant to visit

loved the gym, was able to get my daily strength training in and cardio

there was room service, if you wanted to go that route, but no bar or restaurant to visit

no laundry bag

felt like i was at my own gym

front desk upon check in & check out, cleaning staff always held the elevator door for us, kitchen staff were

price very clean linens and pillow choices free parking

had no difficulty finding handicap parking spaces/ones close to the entry, as we needed to come and go for hs

laundry room was nice.

coin laundry and price.

loved having in facility laundry for our stay

the laundry facility had only half the machines operable

room assigned had not been cleaned (crumbs on carpet, hair in shower, thick dust on window sills and tv)

the location is great and i love hot breakfast is served too

liked that there was a full kitchen

it would have be nice to use the pool or breakfast buffet however under the current circumstances the hotel

breakfast hrs felt a bit rushed for late risers

great breakfast, clean room, friendly staff

well maintained, pet friendly, location, laundry, friendly and helpful staff.

the shuttle service made it so convenient and saved me a ton of money in parking

i didn't want to stay downtown and have to pay for parking so i ventured to hampton inn and suites not expecting

wifi good

room service had to ask for towels washcloths and coffee.

and mold in washing machine i was about to wash my clothes and there is a horrible oder in the laundry room and

laundry only on main floor.

murky pool water

took our kids to the pool and there was a layer of sand in the bottom of the pool and all sorts of stuff

pool was too cold

extremely friendly and helpful, hotel very accommodating has laundry facilities, computer in lobby for guests,

good location and helpful staff. comfortable beds. laundry available

it felt very safe and the parking lot was easy to get in and out of

very inconvenient when parking

the breakfast isn't all that.

clean, friendly, easy to get to and bar and menu options.

loved how clean the lobby, rooms, bathrooms, pool area

we loved that there was a bar there also

the hotel was clean and modern. parking was great! the location was near tons of resturants.

shooting occurred at the theater across the parking lot at night

dirty microwave and laundry area

breakfast room service missed the bacon requested

it was clean and had a nice bar lounge area.

and last time staying there … the room wasn’t cleaned right didn’t get any sleep do to kids running up

the parking lot was full both friday and saturday when i came back in the evening

the owners are super nice and helpful, and you're given various choices for breakfast, individually prepared

loved that you could choose your breakfast

parking easy, check in easy, and there was no trouble coming and going

breakfast was good. bed was comfortable. parking was convenient.

neighborhood, but parking was off street and was close to down town.

gym is too small, pool is too dark, paint it bright. now it looks like the water is not clean...

room service was not working and i was charged twice for my stay

to some maintenance the swimming pool and spa were cold

breakfastt

noise from halls and bar at night

pool area and cleaning atmosphere

the gym and pool areas

pool was warm almost hot

gym was dirty and was never cleaned the whole time we were there

the bar only open till 9pm on a friday night. did not like that at all.

was nice, but the guy at the front desk was trying to charge me and other people extra money for early check in

the room next to ours had a family (a few children and some adults) and we could clearly hear the kids tv show

the staff had kids at the front desk

great place to party just dont bring your kids

a typical hotel of the chain. good guest laundry. not so clean.

really loved that you had a laundry room for us to use

also - if you provide a laundry that only has the option for quarters, then you should have a large number of

the construction in the parking lot was not a good thing. i'm not from norwalk ct.

kids wished the indoor pool water temperature was higher, a bit chilly for us.

staff was wonderful and helpful, breakfast was fine, there is a laundry facility (and fitness room and swimming

all the amenities are free, except the only one i actually used: you have to pay to do your laundry

i liked the decor in the lobby area, the pool was nice, i like that you have 24hr fitness and laundry facilities

the complete kitchen was really nice with silverware, pans, plates, cups, etc

also room has small kitchen with small electrical stove and coffee machine

the laundry is convenient

laundry 2$ bucks wash n dry

the laundry area was very nice and clean

the gym was a bit small

no hot tub just pool

the pool and laundry were being repaired so i wasn t able to use

very comfortable bed, clean, spacious. nice bar and snack area in lobby, good breakfast.

staff is very helpful and friendly and the lobby has a very nice bar and food

the free breakfast was best of any other hotels where i have had free breakfasts!

clean nice staff good breakfast

the outdoor pool. the well kept grounds with trees. bushes. beautiful lawn. the breakfast!

the kitchen was well equipped and fully functional for our needs

sad pool closed covid! sad no breakfast covid! not their fault.

didn't like that the pool was outside and for all the buildings that they had they had a small pool outside that

a nice full kitchen w/a dishwasher

laundry facilities not on our floor

tired after doing orientation with my daughter @mu, i called the front desk to see if there was room service

large clean room. friendly staff. shuttle service to summer fest was appreciated.

there is room service and even a starbucks coffee house right off the lobby

rooms/shuttle mainly very nice driver

laundry is in hotel cross the street - inconvenient

free parking laundry in same building

gym is basically a couple of cardio machines, 1 multifunction and no weights

the complimentary breakfast with waffles, coffee, eggs bacon and sausage were very tasty

property was amazing! spacious rooms and great shuttle! staff was amazing as well!

great breakfast

had asked for an early check in which was not provided

everything was excellent - staff, breakfast, facilities, accessibility, location

breakfast and committed staff aplus plus.

i loved that they had a pool and a hot tub, also the breakfast was okay

the pool was too small

the room was great and the kids loved the fitness center.

breakfast is what you expect at a hotel like this (basic) property was clean and in a quiet area

liked the pool for my kids because it was a decent size so i could have eyes on them at all times

small indoor pool with no hot tub

you can tell they have great smoke cleaners, the amount of smoke encountered in the casino is still noticeable

poor ventilation in casino

the hotel has plenty of parking and near many places. the staff are nice and communicate well.

com said that breakfast and wifi was included with the price i paid when i got there the hotel had no knowledge

free breakfast, free wifi did not work very well, and they lost my reservation and sent me on a goose chase to

heater was filthy, the dust on it was at least a half in thick we where unable to order food from room service

king size bed and it's pool

laundry facility is convenient

i've stayed here before and i have enjoyed the room and jackson bar that was located down stairs from the hotel

i also liked the kitchenette in the room

amenities are not as stated on their website, the pub jackson s associated with the hotels room service is no

location, walkable, large , comfortable rooms with full kitchens, restuarant and bar attached

warmly welcomed me on the freezing friday evening and also helped me with some quarters for the laundry machine

lovely gym/laundry room and breakfast

the hotel has a nice laundry room

the kids were excited with the tv station's for kid's

lovely gym/laundry room and breakfast

could have used a laundry bag.

to all stores very nice setting inside building everything is right there inside building laundry garbage and

loved kitchen and laundry

parking was very easy

main lobby smelled like pet urine as soon as you walk in

had a sauna and laundry was decent price loved that it had 2 rooms and 2 tvs

the laundry is also ok

entering our room we had to kick a pile of dirty laundry out of the way (still there the next morning) and the

dirty laundry in hallways,

is unfortunately a laundry list: - stains that look like blood in the bed

very close to the park where the milwaukee pride fest was held, great rooms, restaurant and bar was

clean rooms, comfortable bed, excellent room service breakfast!

room service from the bar and grill until i was denied room service and asked to leave.

messed up our room service order, never put the order in

very nice, updated rooms. bar and restaurant. easy parking.

hotel was not willing to do anything about it as their laundry is handled off site

there was dirty laundry left from the previous renters

no self laundry machines

the gym was well equipped- much nicer than most hotel gyms i've seen

the room service ended too early. the bathroom in the room was dated.

i think the space could ve been used more spaciously with more machines and the laundry room was nice to

asked for change for laundry, just said no, didn t even check for us

beautiful location right on the heart of downtown. the free breakfast was super good!!

if you have kids check out discovery world, it is a fabulous science museum with a small aquarium included

there was a golf ball under the desk and we weren

the smell of the bedding was too strong. they must use a very strong product for laundry.

there was no bag in the room for my dirty laundry

large bag of trash sat on one side of room door and a large pile of laundry on other

), the rooms shouldn't smell like funky, old laundry with hints of urine hidden by carpet shampoo

loud construction outside. no laundry or room service.

the bed was comfortable. i liked the 24 hour available snacks. the gym was nice.

it s a beautiful hotel. the location is nice. the gym was satisfactory.

nice amenities, loved the breakfast and the bar options on site, pool, games, the courtyard, accommodating staff

unaware that this is a pet friendly hotel and the dogs were barking all night

location and pet service was awesome

guest laundry services available

rooms, location, and nice pool/hot tub that was good enough to entertain 7 kids under 7

currently the bar at this hotel is not open.

we like the location, rooms and staff. it s our second time staying here. we loved the gym

the wifi didn't work

great breakfast with great starters, fruits, beverages, and ambience

variety available for breakfast

delightful room. great view. delicious breakfast. excellent service.

phenomenal breakfast

breakfast had a great grab & go selection. comfy beds, quiet hotel.

there was no laundry service or washing machine available

pool & hot tub were closed my entire stay. no guest laundry facilities.

pillows, don't recommend white bedding, there were lots of kids there that weekend including our own

the staff was all very friendly and the family enjoyed the clean pool

booked the hotel months in advance specifically because it had a pool for the kids to swim in on spring break

we loved the lobby and its bar and art gallery spaces. the room was comfortable and fun.

also charged $100 pet fee, which seemed high

not being familiar with milwaukee and having 3 kids we took a shot and nailed it

room was above the bar so it was quite loud

having young kids at home we don t get out much and this stay was sure a real treat

on-site gym and laundry facilities were great, as was the breakfast buffet

awesome breakfast spread and the staff were so friendly!

pull out couch accommodated our kids well

the room size and cleanliness. however the buffet breakfast was the icing on the cake!

was extra clean, rooms are huge with fully equipped kitchen

the walls are thin. laundry is to expensive they had no breakfast..

(no cups, no glasses, no bags in trash cans, no ice bucket, no laundry bags, when i called front desk to ask

asked for housekeeping for towels, they never came dirty laundry in the halls we will never ever go back here

the access to doing laundry was a nice extra!

construction around building. terrible wifi. no daily room cleaning.

we really enjoyed the breakfast, kickback, pool, gym and laundry facilities were a bonus,

the pool, laundry facilities, workout room, restaurant area, and bar were all gorgeous

includes laundry and gym which was really nice

comfortable room i find gym , laundry. good breakfast and dinner staff really friendly

laundry available 24/7 with coins

great location. good breakfast. free laundry facility. very helpful staff

the other amenities this place had to offer ( cold breakfast instead of the buffet, no jacuzzi or pool access,

having a built-in kitchen is always a plus, even though we did not utilize, it's nice to have

since i wasn t listed as a registered guest i couldn t use the wifi

great continental breakfast variety. kitchen staff very friendly. room was a great size.

laundry machines

it had a guest laundry and was well located to river walk and 3rd ward

the bar was a good place to watch the masters and have some beers

friend staying in another room did not have tv working in his room, need to fix it himself, also wifi in his

we arrived at check-in with a request of late check out due to having an online interview the following day

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude

wish the bar stayed open past midnight on a saturday night

bar closed 15 minutes early sat night, rudely sending customers away

the hotel bar has bartenders that don't know how to mix drinks. ugh.

the fitness room was very small

no whirl pool

pool was under construction and could not be used

restaurant and room service are great. corner room is huge.

too many kids being over served and causing chaos

the room service breakfast was delicious and arrived quickly

my kids loving swimming at the pool on the top floor of the hotel- very unique experience

very good room service and food delivered all hours of the day

i booked this hotel stay on bringfido as we were traveling with our pet

spa and amenities in the lounge were above and beyond our expectations

my kids loving swimming at the pool on the top floor of the hotel- very unique experience

didn t know upon booking that there wasnt a secure wifi service, we needed it to work a few mornings but needed

we went to the hotel for a 1 day vacation from our dogs & kids

coffee maker in room, asked for hot water and a cup for tea and room service brought me a plug in hot water

bar staff was kind of rude

great fitness center

over charging for laundry it s says pay $3 but you have to pay $8

location. room was really nice. free breakfast.

very pleasant people,great rooms, great breakfast and great prie

day i arrived, a very nice guy from the front desk treated me in a good way and helped me with wifi problems

nice and recommendable hotel offering a varied and good quality breakfast.

kitchen, laundry, location, restaurant

kitchen, nice room design, cozy patio, great food at restaurant, coin laundry super convenient

also our room was as the end of the hall near the back door which allows access to the garage and laundry

for long stays i need a laundry, so i used the laundry here several times

also, access to laundry was a nice perk

loved the bar area, which also served food, making it convenient after a long day of driving

view room looked out to what i would call the back of the hotel looking toward the small parking area

i can see the parking garage would be nice in the winter to keep vehicle out of the snow

we were not given details regarding parking and room location

we went to the bar for a custom drink after the game

suite with a city view and both times i ended up in a regular room with a view of the parking lot and

had a living room area and full kitchen which was excellent

the breakfast was very good too

hotel restaurant and bar was exceptional

the bar and bartender were equally amazing

the staff in the bar were really great as was the restaurant and the food was amazing

no pet fee.

didn t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place

no guest laundry.

best fitness center in a hotel i've seen with free weights and great treadmills and ellipical machines

good breakfast, nice room, easy access from parking lot and comfortable bed

also, unable to log on to wifi

very clean great breakfast awesome staff

location and amenities, including spa and restaurant.

large rooms with full kitchen. very friendly staff. great location.

with classic architecture, short walk to the lakefront and a shorter walk to a sports bar and excellent irish

we each (two of us) had wonderful 90 minute massages at the spa which looks spiffy and welcoming and is attended

in many ways feels like it has been exactly the same for 100 years: large bedroom, fully equipped kitchen with

the breakfast, the laundry room, microwave & fridge,, staff was very helpful

the ice machine, laundry and tv in our room weren t working either

no ice machines on site. laundry facilities not available.

a lady from laundry

the staff was excellent. pool was excellent. breakfast was great.

no plastic bag to put dirty laundry in

the restaurant bar was well designed, comfortable ambience and great food

pool and hot tub are over chlorinated, no microwave in the room, no room service, no free breakfast which that

pool area and whirlpool were very good as well

service, excellent breakfast, excellent bar and bartenders, and very comfortable beds

was placed next to the laundry room and couldn't sleep due to the machines running all

there wasn t enough parking

the wifi did not work and i was hoping to use it for business so we had to leave early.

we didn t have breakfast on sunday morning because we were meeting family out

close parking, newer facility

nice place for your pet

kitchen had all the utensils for preparing meals

tidy hotel and pet friendly

large rooms, with kitchen fridge and dishwasher

would have liked to try the pool but it was jam packed with kids!

my room was close to laundry room and staff was doing laundry all the time.

laundry room will be nice

shampoo or conditioner, no dirty laundry bag

staff was extremely helpful and courteous breakfast was very enjoyable

short ways to walk. parking space right outside of the lobby.

and found my clothes had been taken out of one garment bag and been stuffed into a plastic laundry bag (none

there is a laundry facility on site that i used, it was very clean

alarm at 1:30am because they were doing laundry and a washer belt went on the washer and smoke from that set

kids being loud around 9-10 last night. people above us being noisey

at check in they let us know right away that there were a lot of kids in the hotel that night so offered a top

price laundry facilities location to restaurants free breakfast

this place had on site laundry

laundry services, breakfast, staff is friendly and helpful, matresses, clean

my wife liked the laundry facilities

free breakfast

laundry facility did not work

line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer

no breakfast. not enough parking.

for adults their orange juice machine was broken and so was their ice machine so no ice and wifi kept disconnecting

parking lot was full of snow and cars covered in snow so not many places to park

to the couple sleeping in the laundry room

laundry

couple sleeping in the laundry room on the 2nd floor and the guy with a a dog sleeping in the stairway

close to a bus stop. pool was nice. laundry facility worked good. breakfast was good.

airport shuttle

to clean room even if you were in pjs and didn't want to go to lobby, the stupid wristband policy laundry cost

in wall furniture lamps air conditioner all broken breakfast limited hours 7 until 9am no ice laundry facility

none of the amenities were available: the pool was empty and the laundry room was closed and the ice machine

we tried to have them replace our dirty/stained laundry, they did not

parking is a horrible situation especially in the evenings

laundry room has been out of detergent for a week and the dispenser ate my dollar

also laundry room door was left open all night so while staff did laundry was sooo loud it also kept

also all luggage transportation carts were used so a laundry cart was found to use

they have a laundry facility that is of reasonable price

the free wifi was near non-existent

good parking and location

the pool had a nice hot tub

parking

the staff and the cleanliness! pool area was awesome!

the only thing that was disappointing was the breakfast

the self-service laundry and huge refrigerator are very helpful

no breakfast no tea in our room no robe no laundry soap could use a comphy reading chair or 2

was often laundry stacked up all over kitchen in the afternoon so i didn t feel welcome or like i had

ease of check-in (could pay ahead of time and use the keypads for entry), as well as the on-site laundry and

wifi is super weak, i stopped using it and just used data

laundry area was dirty, and the dryer was not working, which i found out after i had washed one

like dog urine and the air conditioner was broken and the hotel had a horrible smell like dirty laundry, the

young kids screaming the halls at 2am. police activity early in morning.

i was told a straight up lie ,and my kids had nothing to do

service very good. stay out of room 313. kids running up and down hallway at all hours.

they have a laundry room and provide a laundry basket so you can stay here for extended stay

i also like the fact that there is a kitchenette and a fitness center and laundry facilities which were very

gym was small but nice

the laundry room was close to our room and the machines functioned propery

not knowing there was detergent for the laundry room at the front desk.

bed bug infestation in room 101. hot tub permanently capped off. no laundry facility as stated.

very clean place, great breakfast, friendly staff

they charged me twice for a pet fee when they were only authorized for 1 day charged

tried to do a load of laundry, they have no change machines and the dryer didn't work and ate a quarter, bed

friendly service, hotel has onsite laundry room, onsite restaurant

a long and convoluted walk from room to reception, a guest laundry with equipment that has seen better days,

we were there in aug 2017 and the parking lot resurfacing was completed just as we left

all the hallway smelled like pet urine as soon as you come in from outside, we had only enough towels for one

the laundry area is excellent: brightly lit, uses quarters, works perfectly, kept clean

laundry area is clean, useable, $2 per wash or dry

their laundry dispenser was out of order, my remote for my tv was broken

fed the kids a hot breakfast and got a late check out so we could sleep

hot breakfast, airport shuttle, close to airport

location and shuttle provided to airport

the location near the airport, pleanty of parking, halls and room were very clean.

how small the pool was

the person in charge was very inviting to take some to go and jump in the shuttle right away

pool hours. gym and pool very small

i got there i was so pleased the rooms were nice pool and the laundry room was a great amenity

too noisy- laundry ran all night

kind of dingy and lots of people with kids screaming all night

only complaint is that i registered at night for a 5:30am shuttle, and when i came downstairs at 5:28, the

i liked best, the young man working at the front desk and the young man who drove the airport shuttle

know it was kind of out of the staff control, many kids and they were running the hall on my floor and the floor

only thing would have been not being charged for room service i ordered and didn t get.

staff, a good breakfast, a spotless room, lots of parking and a good location

location and free parking. room service was excellent.

didn't make up room one day. room service coffee carafes don't keep coffee warm

i love the kitchen in the room and i expressed to my partner that the next time we stay i would prepare a meal

the layout of the room was perfect we love the kitchen

the pool room key card entry didn't work, so you had to go wait in line at the front desk to get that

the breakfast staff could not keep up

and the perfect sized, well fitted out suites and pet friendly

the laundry service needed quarters but they pretty often were unable to exchange money

breakfast could be better

nice little pool area for the kids

staff was great. bed was comfortable. pool enjoyable. breakfast good.

great amenities- breakfast, pool, fitness and netflix enabled tv

were on the second floor right over the pool, and you could really hear the noise from the people below

limited breakfast offering

great breakfast, great location. very clean, very friendly staff.

the pool is small, chilly and there is a sign not to use the door to the outside for security reasons

breakfast ended at 9. i sleep.a bit late.

breakfast was good and the location was also a good choice.

small, but well equipped gym

they got back to me right away asking if it was a service dog or pet and i responded and told them it was a

roomy room, clean and comfortable. good breakfast.

wifi was crappy

room locationguest laundry

placed in a second room above the laundry so it was hard to sleep

it made it difficult to enjoy breakfast

breakfast was basic

airport shuttle was available to the nearby airport, with parking at the hotel for my trip

no free breakfast

a diss, but the pool is very small

i like that there s a gym, that part is nice

the pool could have been cleaner

when i was working out in the gym i had opened the door bc it was hot, an employee went outside and was smoking