the bathroom is a little tiny. the gym could use a little room ventilation.

the bar had local brews and the bar tenders were fantastic

the staff, especially the restaurant and bar staff were exceptional!

accommodating, had late check out do to storm and it was nice to stay in and get breakfast which was very good

also ordered room service phone lines are never answered after several minutes finally got someone ordered the

no self laundry machines

there was dirty laundry left from the previous renters

hotel was not willing to do anything about it as their laundry is handled off site

this is an extremely pet friendly place, with a

several restaurants on site with reasonable prices and even room service prices were not bad

guest laundry services available

the activities for kids, little ducks and elf hunt.

3rd street market was closed which was one of the factors we stayed there so kids could play the games and eat

easy enough self-parking and good breakfast from starbucks

were impressed with the staff, they went above and beyond with explaining parking directions, the breakfast was

i think the space could ve been used more spaciously with more machines and the laundry room was nice to

asked for change for laundry, just said no, didn t even check for us

breakfast was great

breakfast is fantastic with lots of options

having to pay for wifi

loud street noise, no information given at checkin for wifi, amenities, or breakfast.

worst breakfast!! slow wifi no parking

great fitness area

hotel, l had some family with me from canada, and they love the hotel, they only think it was the breakfast,

breakfast is so good very clean

asked for housekeeping for towels, they never came dirty laundry in the halls we will never ever go back here

the walls are thin. laundry is to expensive they had no breakfast..

(no cups, no glasses, no bags in trash cans, no ice bucket, no laundry bags, when i called front desk to ask

the access to doing laundry was a nice extra!

good wifi

there was no laundry service or washing machine available

pool & hot tub were closed my entire stay. no guest laundry facilities.

location, easy check-in, friendly staff and the breakfast was convenient as always

pool was a bit narrow but not bad

the breakfast was tremendous! the pool was great for kids. awesome location.

on-site gym and laundry facilities were great, as was the breakfast buffet

free breakfast, and full kitchens in the room.

gym was nice quality

bathroom should be re-tiled. need better brighter lighting in kitchen area

pleasant front desk staff, great breakfast, clean room and always fresh smelling

stripped and made my own bed, had to bring my dirty laundry/garbage

), the rooms shouldn't smell like funky, old laundry with hints of urine hidden by carpet shampoo

the smell of the bedding was too strong. they must use a very strong product for laundry.

loud construction outside. no laundry or room service.

large bag of trash sat on one side of room door and a large pile of laundry on other

great location. good breakfast. free laundry facility. very helpful staff

all of the supplies you might need to make a meal were supplied in the kitchen area

i loved the space of the room with a very high ceiling with a very nice kitchen

modern and clean. spacious room. great breakfast.

great hotel, very friendly staff, comfortable beds and very good breakfast!

we really enjoyed the breakfast, kickback, pool, gym and laundry facilities were a bonus,

laundry available 24/7 with coins

comfortable room i find gym , laundry. good breakfast and dinner staff really friendly

the pool, laundry facilities, workout room, restaurant area, and bar were all gorgeous

includes laundry and gym which was really nice

we also really enjoyed the upstairs rooftop bar area and fresh cold water in the lobby

i was given a pet friendly room with no view

room service trays could be picked up more promptly

kids loved the pool table in the lobby

food was fabulous and rooftop bar excellent!

it had a guest laundry and was well located to river walk and 3rd ward

laundry machines

location, valet beds very comfy for one tall ceilings were excellent very clean room very good wifi

the bar staff was also great and very nice and clean

and also, we noticed a table in the 3rd floor lobby hallway that had old room service glasses that sat there

you can tell they have great smoke cleaners, the amount of smoke encountered in the casino is still noticeable

poor ventilation in casino

also charged $100 pet fee, which seemed high

the room service button didn't work, and then they just didn't bring my order up and i was late for

the small blood stain on the mattress protector. room service was slow.

perspective: this is rather petty

the bar is busy at night

the hotel bar has bartenders that don't know how to mix drinks. ugh.

wish the bar stayed open past midnight on a saturday night

bar closed 15 minutes early sat night, rudely sending customers away

the fitness room was very small

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude

over charging for laundry it s says pay $3 but you have to pay $8

nice and recommendable hotel offering a varied and good quality breakfast.

seemed like a breakfast

my phone was hacked via the wifi

breakfast was excellent and the staff was very warm and welcoming and friendly and made me feel

my kids loving swimming at the pool on the top floor of the hotel- very unique experience

the room was so loud that my kids could not sleep, it wasn’t until almost midnight when it got quite enough

the rest of my party with had already been waiting in the lobby almost an hour and with all our kids we wanted

the massage at the spa was out of this world

the gym is in an awkward place.

the hotel has a nice laundry room

lovely gym/laundry room and breakfast

warmly welcomed me on the freezing friday evening and also helped me with some quarters for the laundry machine

clean , safe ,close to center ,friendly staff ,good breakfast,

the breakfast was yummy and just what you need to start your day off on a positive note

too many kids being over served and causing chaos

no whirl pool

room service was amazing. bed was very comfortable.

no room service

while you re there, be sure to grab a drink in the lobby bar and then head to the rooftop terrace for a

laundry facility is convenient

location, walkable, large , comfortable rooms with full kitchens, restuarant and bar attached

kitchenette was very useful even though i did no cooking if only to allow me to enjoy a glass of

i've stayed here before and i have enjoyed the room and jackson bar that was located down stairs from the hotel

amenities are not as stated on their website, the pub jackson s associated with the hotels room service is no

no room service. their listing said room service, but there is none

unaware that this is a pet friendly hotel and the dogs were barking all night

location and pet service was awesome

the staff, the wxyz bar , the room, the view, the beds. such an amazing night

loved that the pool is open 24 hours

no pet fee.

they had an amazing gym!!! great bar too.

they had an amazing gym!!! great bar too.

the bar and bartender were equally amazing

didn t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place

free parking laundry in same building

laundry is in hotel cross the street - inconvenient

excellent breakfast

loved the shuttle, fantastic time

the property was clean and the stuff was very polite and the breakfast was excellent.

laundry facilities not on our floor

we used to stay here when our kids went to school here

my 2 kids suffered with back pain

we did not see a room service menu. not sure if that is available.

24 hour room service

also our room was as the end of the hall near the back door which allows access to the garage and laundry

kitchen, nice room design, cozy patio, great food at restaurant, coin laundry super convenient

kitchen, laundry, location, restaurant

it was great to have a full size kitchen in the room and laundry in the basement

for long stays i need a laundry, so i used the laundry here several times

loved the kitchen set up in the room. was nice to have places to store things.

location and amenities, including spa and restaurant.

in many ways feels like it has been exactly the same for 100 years: large bedroom, fully equipped kitchen with

spa smell in the hallway was noxious.

we each (two of us) had wonderful 90 minute massages at the spa which looks spiffy and welcoming and is attended

is unfortunately a laundry list: - stains that look like blood in the bed

dirty laundry in hallways,

entering our room we had to kick a pile of dirty laundry out of the way (still there the next morning) and the

the building and facility is quite new, staff are friendly. however the guest laundry is dirty.

i booked this hotel because it said guest laundry

the room next to ours had a family (a few children and some adults) and we could clearly hear the kids tv show

the staff had kids at the front desk

was nice, but the guy at the front desk was trying to charge me and other people extra money for early check in

great place to party just dont bring your kids

breakfast was amazing - compliments to rick!!!

like that they have free parking behind the mansion

the breakfast was so delicious

parking is onsite and off the

the owners are super nice and helpful, and you're given various choices for breakfast, individually prepared

extremely friendly and helpful, hotel very accommodating has laundry facilities, computer in lobby for guests,

good location and helpful staff. comfortable beds. laundry available

and your hotel was the only hotel they offered breakfast included

breakfast was excellent

really nice hotel with a great gym.

the self-service laundry and huge refrigerator are very helpful

no breakfast no tea in our room no robe no laundry soap could use a comphy reading chair or 2

was often laundry stacked up all over kitchen in the afternoon so i didn t feel welcome or like i had

ease of check-in (could pay ahead of time and use the keypads for entry), as well as the on-site laundry and

wifi is super weak, i stopped using it and just used data

no plastic bag to put dirty laundry in

our first night, was a group of kids teen and younger, obviously unsupervised

i was a little concerned about the area, but the parking lot was well lit and that eliminated the issue

easy to get to, plenty of parking

i believe we paid $10 in advance for the breakfast and it was excellent.

well maintained, pet friendly, location, laundry, friendly and helpful staff.

proximity to venue, breakfast, room was beautiful

maybe hash browns for breakfast

meager towels, pool is very shallow!

room service had to ask for towels washcloths and coffee.

line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer

laundry facility did not work

wifi was always giving some issue

i slipped in the parking lot and almost fell

shuttle was unavailable when i landed at mke

laundry

to the couple sleeping in the laundry room

couple sleeping in the laundry room on the 2nd floor and the guy with a a dog sleeping in the stairway

close to a bus stop. pool was nice. laundry facility worked good. breakfast was good.

breakfast choices, service and friendliness of the shuttle drivers, good bed

their laundry dispenser was out of order, my remote for my tv was broken

laundry area is clean, useable, $2 per wash or dry

the laundry area is excellent: brightly lit, uses quarters, works perfectly, kept clean

breakfast was really good

everyone's eyes are still red & swollen from it - we weren't in it very long because of it & the kids really

the pool was a disappointment.

the person in charge was very inviting to take some to go and jump in the shuttle right away

the bar was closed.

00 parking fee to leave your car

check in person did not give us the right shuttle times.

a long and convoluted walk from room to reception, a guest laundry with equipment that has seen better days,

friendly service, hotel has onsite laundry room, onsite restaurant

tried to do a load of laundry, they have no change machines and the dryer didn't work and ate a quarter, bed

attached diner was open early till late and did us a great breakfast

bed was comfy no breakfast.

too noisy- laundry ran all night

i got there i was so pleased the rooms were nice pool and the laundry room was a great amenity

the breakfast buffet had been included in the price of the hotel, but that was only complaint

everything! plus hot breakfast.

the beds were very comfortable. pool was nice

shampoo or conditioner, no dirty laundry bag

my room was close to laundry room and staff was doing laundry all the time.

laundry room will be nice

short ways to walk. parking space right outside of the lobby.

i like the breakfast

placed in a second room above the laundry so it was hard to sleep

room locationguest laundry

the breakfast was very nice

wifi was bad

breakfast was sufficient & enjoyable for me.

in wall furniture lamps air conditioner all broken breakfast limited hours 7 until 9am no ice laundry facility

none of the amenities were available: the pool was empty and the laundry room was closed and the ice machine

we tried to have them replace our dirty/stained laundry, they did not

to clean room even if you were in pjs and didn't want to go to lobby, the stupid wristband policy laundry cost

allows pets

laundry was also convenient

big room, very clean, good size gym, and lovely swimming pool

beds were comfortable, bathroom clean/fine, kids were happy

was disappointed that the bar was not open on weekends, just mon,tues and wed i think

the location and basketball court also the breakfast

laundry room has been out of detergent for a week and the dispenser ate my dollar

also all luggage transportation carts were used so a laundry cart was found to use

they have a laundry facility that is of reasonable price

also laundry room door was left open all night so while staff did laundry was sooo loud it also kept

the wifi was not working and i had a meeting to attend, the. bathroom was dirty.

smelled pot each time we walked passed the laundry room

the room was next to the laundry room and seemed a bit warm

pool area was like an atrium and awesome

bar area was nice breakfest had good seletion

also they didn't offer room service at all

we couldn't get extra towels because a manager took home the key to laundry room

guest laundry coin operated available

price, free shuttle & breakfast

the hot tub/pool was closed

the shuttle from the airport and back was wonderful

the parking was horrible

had a pool but the fitness room was right above the pool so it was kinda damp in like a moldy air so i wouldn

addicts is in the kitchen making the breakfast

had a pool but the fitness room was right above the pool so it was kinda damp in like a moldy air so i

yummy breakfast, room was fuckin massive. ran around like a dog for a lil bit. thanks.

love the fact that there was a laundry facilities.

the lobby, pool, gym, and laundry facilities are clean and sparkling

right next to the airport and the shuttle runs 24/7 every 15 minutes

pet fee was very high and not readily apparent on the web site

pool are was clean

love that parking was included i usually stay downtown and have to pay extra for parking i will definitely

the parking lot is also very close to a juvenile detention center, but it felt safe and secure, and the

parking was easy and close

and have to pay extra for parking i will definitely stay here again i overslept and missed the breakfast so i

there was no one at the bar to serve drinks, but that was really minor, i didn't book here for a bar

laundry only on main floor.

and mold in washing machine i was about to wash my clothes and there is a horrible oder in the laundry room and

good breakfast and perfect location right off the

liked that it was right off the freeway and had good parking

was nice for an over night stay with our kids

breakfasts or dinner it s doesn t matter ,amazing bar also

nice size room, lovely shower. nice view towards the mall, gym, clean room...

there was room service, if you wanted to go that route, but no bar or restaurant to visit

there was room service, if you wanted to go that route, but no bar or restaurant to visit

i am not sure why the hotel bar could not serve as the restaurant was open but due to covid reason it was not

breakfast, comfort, free laundry, gym, setup - plates, silverware, a table for dining or work

i never do laundry but my newborn had a couple accidents, so the complimentary washer and dryer was a huge

the pool and free laundry as well as the comfy beds!!

the laundry room was really free

the free laundry came in handy as well

there is also a small bar available downstairs

only 5 minutes from the airport with an on time shuttle

staff - all of it from the front desk to the bar/restaurant to the shuttle/transportation driver

good variety of equipment in fitness center

free shuttle from airport, to nearby restaurants and train station

no laundry bag

staff were very courteous very helpful and very polite hotel was clean parking was good all in all it was a

the pet friendly and people friendly staff. coffee bar was good to make a evening stop.

parking lot filled up pretty quick but other than that no issues

front desk upon check in & check out, cleaning staff always held the elevator door for us, kitchen staff were

loved having in facility laundry for our stay

the laundry facility had only half the machines operable

laundry room was nice.

coin laundry and price.

kitchen facilities in room, good for longer stays

as i was trying to request a new tissue box but end up doing myself explored as found a employer laundry room

no laundry room.

the laundry in the pool area was overflowing with dirty towels and there weren't clean ones available

location and breakfast.

not enough parking sat night, but was allowed to park in front of maintanence garage.

plenty of long term parking for our vacation and shuttle was quick

left prior to breakfast but they made up a travel bag with an apple , nutri bar water,etc

breakfast was enjoyable and our rooms were comfortable

a shuttle to the american family field would be nice and a working hot tub

the professionalism of the staff, comfort of the room and airport shuttle service added to the experience

went back towards room and saw laundry door open and grabbed some cleaning supplies and liners

not having a microwave or fridge in room, laundry room

housekeepers laundry people and the people at the front desk.

laundry room without machine that gives quarters and the front desk will not give change, as it is

the provided towels were sparse and i had to exchange my own with the laundry room, there was no housekeeping

i did use the laundry facilities and they were in some need of maintenance

d be charged for each towel and my deposit was held and i spent 5 hours at the facility while the laundry was

lots of kids running around lobby reception area

the breakfast offerings leave nothing to be desired, exhibiting uncompromising quality

then we got to our room and it had a full kitchen, sofa and was not at all what i expected for the price

whatever laundry soap they use was really strong smelling

i like that there was free wifi for the kids tablets. that's about all i liked.

location and you can bring your pet, clean and friendly staff!

clean , plenty of parking , walking distance to restaurants , friendly staff , affordable,

parking was easy

no laundry facilities or s microwave

i thought parking was included. it was not. it was $8 per day.

breakfast should be like every other hotel, without a breakfast coupon

of its location (close to airport and some shopping), the airport shuttle, and long-term parking make this

wifi for my homework, access to buy small toiletries and snacks in the lobby, access to pool, gym, and yoga

and laundry was 24/7

we were across from the laundry room and it was a bit loud

were very happy with the breakfast

the bed and small kitchen type area.

overnight stay at end of vacation, convenient shuttle to drop of rental car & trip back to airport in the morning

the only thing i can think of is i wished it had a hot tub. had a nice pool though

location, interior decor, customer service and breakfast eas excellent

breakfast was excellent, location was great, everything i wanted to visit was minutes away

sample size dish soap, kitchen towel would be helpful

great breakfast

clean, staff were very responsive, shuttle to airport, can do laundry on site, great bathroom supplies

the elevator was in full working condition and the laundry being free was a well needed plus being that i have

it s nice having laundry on premise

another bonus is that the laundry is free

kitchenette & free laundry. closer to many places.

which i was thankful for since we had a long day of travel with kids ahead

the shuttle to the airport goes every half hour so that did work out well when we returned at midnight

location of breakfast was ideal. food was okay. the waffles were a huge hit!!

which i was thankful for since we had a long day of travel with kids ahead

everywhere and they were running in the pool area through the hall ways and even playing in the gym

it has a pool and a laundry room for guests

second, the laundry facilities, while on location, did not vent the dryer properly so it took too long to dry

they had great amenities such as laundry room, pool and gym

great stay great hotel especially with kids, we would definitely

not get a shuttle pickup

mind you, i had kids and a baby there where i celebrated the new year with

partner did not care for the breakfast

awesome place. clean, comfortable with a great exercise room and breakfast.

comfortable bed and furniture. kitchen area would have been useful if we had time.

pillow cases were a bit scratchy and pool is very small. no hot tub.

the laundry service needed quarters but they pretty often were unable to exchange money

nice little pool area for the kids

the pool was as small as could be....but at least they had one--surprising for this price range.

great amenities- breakfast, pool, fitness and netflix enabled tv

parking was good.

was next to the laundry room and it was to noice couldn't sleep well, lock the door when work late at

for help with wifi, no one was there then i saw the front desk lady folding the towels in the laundry room

handicapped parking spaces are not up to code

with a lot of dog hair, rooms very unclean, a definite 1 star perfect if you are traveling with pets

they allow pets which is disgusting. carpet in hall is worn and needs stretched.

the pool and laundry were being repaired so i wasn t able to use

workout machines in the area by the pool were not in best shape

bar was open until 11pm

breakfast could have been more variety

the wifi was a little spotty, but it still worked.

breakfast was good and fresh the hot pool was opened i was kinda hesitated since last time it was

very clean and well lite parking lot nice size rooms very clean

guests were cussing loudly in parking lot, too many people hanging around outside that we not guests

pool, breakfast, and gym was very nice and relaxing

didn t work didn t have wipes to sanitize after gym use wasn t a variety of food for us that doesn t

the pool was too cold to swim in comfortably.

trash can in kitchen needs to be bigger.

great property on the outskirts of milwaukee good facilities and the kids found the gym the best on the trip so

clean, amazing breakfast, nice staff

loved the pool and fitness room

the breakfast buffet was great

limited breakfast offering

were on the second floor right over the pool, and you could really hear the noise from the people below

very good breakfast.

room was very clean....breakfast was ready with plenty of seats

no hotub (pool was amazing temp though)

breakfast was fine

more natural breakfast

breakfast was very good with a wide selection

the breakfast was very good, and the facilities were excellent (pool, work-out room)

breakfast and spa were great.

need to better mark the entrance to the parking lot since the hotel shares the driveway with other businesses

the pool really smelled of chlorine & hot tub wad even worse.

ample free parking and wifi

breakfast was quite good

loved the kitchen

pool broke entire stay

the free breakfast was delicious an the hallways still had that new scent smell.

having a kitchen was really handy

breakfast was over at 10 on the dot. not 10:01. i love the rooms.

gym is too small, pool is too dark, paint it bright. now it looks like the water is not clean...

breakfast, pool, size of rooms, location.

ambiance, great service at the bar by hotel employee and huge rooms

expensive parking

breakfast great but missed bacon. rooms clean. problem w tv remote was resolved immediately.

loved how clean the lobby, rooms, bathrooms, pool area

no hot tub in the pool area. the pool was cold. there was no free coffee nor breakfast.

convenience and easy parking

shooting occurred at the theater across the parking lot at night

clean, friendly, easy to get to and bar and menu options.

also - if you provide a laundry that only has the option for quarters, then you should have a large number of

a typical hotel of the chain. good guest laundry. not so clean.

really loved that you had a laundry room for us to use

nice sized room, clean and comfortable. attached sports bar was a bonus to grab a drink from.

pet spots in room and pet odor

dirty microwave and laundry area

that the inside pool was closed all day

that it was $180 and the air in the pool area was colder than expected

i loved that the staff was friendly and helpful at all times.my son loved the pool!

the outdoor pool looked nice

the bar only open till 9pm on a friday night. did not like that at all.

no where on their website did it state that the restaurant and bar plus pool was closed had to find a place that

was so cold out by the pool that i didn't even go out there i really wanted to use the pool and hot tub it was

pool area and cleaning atmosphere

pool area was not open