well maintained, pet friendly, location, laundry, friendly and helpful staff.

we enjoyed the pool and had a great breakfast

the breakfast was hot and great loved the oatmeal section and the toppings for the

i didn't want to stay downtown and have to pay for parking so i ventured to hampton inn and suites not expecting

the desk clerk said no room due to no reservation even though the parking lot was empty

and mold in washing machine i was about to wash my clothes and there is a horrible oder in the laundry room and

laundry only on main floor.

the continental breakfast was great as well

wish you would have a hot tub in the pool area

breakfast was always full and offered a variety of hot food items

extremely friendly and helpful, hotel very accommodating has laundry facilities, computer in lobby for guests,

good location and helpful staff. comfortable beds. laundry available

breakfast was excellent

stayed above us in room 320 was very rowdy, running, stomping (kids

really nice hotel with a great gym.

laundry was also convenient

i like the kitchen was located in my room

the beds were very comfortable and we had our own little kitchen area!

helped us with our pet needs during our cross country travel and schedules

big room, very clean, good size gym, and lovely swimming pool

i also didn't like that the hotel bar is still not open because of covid

very good location, very close to to a supermarket. plenty of parking

and have to pay extra for parking i will definitely stay here again i overslept and missed the breakfast so i

main lobby bar area was extremely noisy until past midnight and then was busy and early for breakfast

fitness room was very nice with new machines

breakfast was amazing - compliments to rick!!!

breakfast was good. bed was comfortable. parking was convenient.

the breakfast was so delicious

breakfast was fabulous and owners were extremely generous and hospitable

the owners are super nice and helpful, and you're given various choices for breakfast, individually prepared

the room next to ours had a family (a few children and some adults) and we could clearly hear the kids tv show

great place to party just dont bring your kids

the staff had kids at the front desk

was nice, but the guy at the front desk was trying to charge me and other people extra money for early check in

breakfasts or dinner it s doesn t matter ,amazing bar also

loved the gym, was able to get my daily strength training in and cardio

i am not sure why the hotel bar could not serve as the restaurant was open but due to covid reason it was not

room & bar were quite pleasant

there is a bar in the lobby & a steakhouse on the property, attached to the hotel

free parking laundry in same building

laundry is in hotel cross the street - inconvenient

the shuttle worked well and the staff were so nice

free complimentary breakfast and gym for exercises

was clean, comfortable, the bath towels were nice, the free breakfast was nice and i appreciated the 11 am

no laundry bag

parking was easy and very accessible

the juice machine was empty for breakfast. the garbage cans were also full.

good breakfast and good bed

had no difficulty finding handicap parking spaces/ones close to the entry, as we needed to come and go for hs

laundry facilities not on our floor

rooms/shuttle mainly very nice driver

the breakfast provided by room service was quick stayed warm well after i arrived home and literally were all

it was nice that the bar was open after midnight so we could get a night cap after a busy day

restaurant and bar located inside the hotel and food was great

laundry room was nice.

coin laundry and price.

loved having in facility laundry for our stay

the laundry facility had only half the machines operable

there were guys sitting in the parking lots smoking

you can tell they have great smoke cleaners, the amount of smoke encountered in the casino is still noticeable

poor ventilation in casino

line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer

laundry facility did not work

got charged for parking

wd got the place bc it was pet friendly but they made our babies feel unwelcome the whole time and tacked

parking was in the back unlit

close to a bus stop. pool was nice. laundry facility worked good. breakfast was good.

to the couple sleeping in the laundry room

laundry

couple sleeping in the laundry room on the 2nd floor and the guy with a a dog sleeping in the stairway

the breakfast is so good and has so many years options

what they put in the breakfast bag

kitchen facility

liked that there was a full kitchen

location, overall facilities, kitchen, breakfast

small pool

laundry facility is convenient

the kitchenette makes it possible for me to just hunker in and relax

i've stayed here before and i have enjoyed the room and jackson bar that was located down stairs from the hotel

no on-site dining or room service. no housekeeping refresh for short stays.

it has a good hotel bar too

room service

room service is prompt

the staff in the hotel, bar and restaurant were very friendly and helpful

very nice, updated rooms. bar and restaurant. easy parking.

very close to the park where the milwaukee pride fest was held, great rooms, restaurant and bar was

also - if you provide a laundry that only has the option for quarters, then you should have a large number of

a typical hotel of the chain. good guest laundry. not so clean.

really loved that you had a laundry room for us to use

comfortable and clean room, tv channels, location close to starbucks, mall, panera, accesible parking

we love it there. stayed there multiple times and kids love it

lots of parking, mall is 5 min away

breakfast was awesome. love the embassy suites!!

closed the pool early because of too many unsupervised children

breakfastt

upon arrival, i was concerned because they did not have my early check in request, but the lady at the counter

hotel was not willing to do anything about it as their laundry is handled off site

no self laundry machines

there was dirty laundry left from the previous renters

although we did not travel with pets this hotel is pet friendly! they even have 2 dog concierges

say it is pet friendly but they charge you $50

lovely gym/laundry room and breakfast

warmly welcomed me on the freezing friday evening and also helped me with some quarters for the laundry machine

the hotel has a nice laundry room

the kids were excited with the tv station's for kid's

free gym

pool was warm almost hot

restaurant and bar on site. pool area looked nice. room nice.

breakfast bar was out of coffee creamer 3 days in a row

pool atrium is very nice. workout room nice. staff very nice. location convenient.

was so cold out by the pool that i didn't even go out there i really wanted to use the pool and hot tub it was

dirty microwave and laundry area

pool and tv

i only like the big parking lot.

parking lot could be fixed up and attended to, but most important of all, get some new flags

that it was $180 and the air in the pool area was colder than expected

all right in the parking lot

the pool was on the colder side but everything was clean and comfortable/

we enjoyed the pool, sitting area and it was very clean

we loved that there was a bar there also

convenience and easy parking

i think the space could ve been used more spaciously with more machines and the laundry room was nice to

asked for change for laundry, just said no, didn t even check for us

like to be extra loud, not sure if it was racing or just people trying to be cool, but with 3 kids, all 6 and

if you have kids check out discovery world, it is a fabulous science museum with a small aquarium included

breakfast is fantastic with lots of options

guest laundry services available

rooms, location, and nice pool/hot tub that was good enough to entertain 7 kids under 7

the breakfast was good

she helped me with an early check in, remembered my name, was fast and helpful with any reuqest i had and she

blackout curtains, terrible wifi, bedding did nothing but absorb heat from you making you terribly hot, garbage

hotel, l had some family with me from canada, and they love the hotel, they only think it was the breakfast,

delightful room. great view. delicious breakfast. excellent service.

the wifi was fast and reliable enough to get some work done and join some zoom meetins

great breakfast with great starters, fruits, beverages, and ambience

worst breakfast!! slow wifi no parking

the smell of the bedding was too strong. they must use a very strong product for laundry.

large bag of trash sat on one side of room door and a large pile of laundry on other

there was no bag in the room for my dirty laundry

), the rooms shouldn't smell like funky, old laundry with hints of urine hidden by carpet shampoo

loud construction outside. no laundry or room service.

tried to do a load of laundry, they have no change machines and the dryer didn't work and ate a quarter, bed

friendly service, hotel has onsite laundry room, onsite restaurant

a long and convoluted walk from room to reception, a guest laundry with equipment that has seen better days,

of nose all night long kids running around all night long book room with pet and got there big sign saying no

smelled like pet urine

pool & hot tub were closed my entire stay. no guest laundry facilities.

there was no laundry service or washing machine available

wife with getting a uber driver on my wife's phone to pick us up at the hotel and take us to the casino

the pool water looked like it needed to be fresh

really liked the breakfast, so many extras,,

asked for housekeeping for towels, they never came dirty laundry in the halls we will never ever go back here

the access to doing laundry was a nice extra!

(no cups, no glasses, no bags in trash cans, no ice bucket, no laundry bags, when i called front desk to ask

the walls are thin. laundry is to expensive they had no breakfast..

there s heated swimming pool (no hot tub), gym, electronic bluetooth mirrors in the bathrooms are a nice

on-site gym and laundry facilities were great, as was the breakfast buffet

floor to ceiling windows, comfy bed, smart tv with netflix access, hairdryer, kitchenette

thank you all so much for the parking and pet fee deductions

didn't use the kitchenette but seemed very helpful

the staff was amazing &?very helpful! great room & very good breakfast!

the staff, the wxyz bar , the room, the view, the beds. such an amazing night

it s a beautiful hotel. the location is nice. the gym was satisfactory.

unaware that this is a pet friendly hotel and the dogs were barking all night

nice amenities, loved the breakfast and the bar options on site, pool, games, the courtyard, accommodating staff

wish they had disney channel for kids

great location. good breakfast. free laundry facility. very helpful staff

the kitchen staff was attentive, and the breakfast was delicious

the full kitchen is a nice option

the breakfast food could have been better.

the breakfast on sunday was very good

coffee maker in room, asked for hot water and a cup for tea and room service brought me a plug in hot water

better machines in fitness room

food was fabulous and rooftop bar excellent!

the room was nice especially with the spa tub that allowed my wife to unwind and relax.

kids loved the pool table in the lobby

the brochure says 24 hr room service

food prices of hotel room service was pretty high and quality was so/so at times the room service took almost

having young kids at home we don t get out much and this stay was sure a real treat

no wifi

the room was gorgeous! restaurants and bar were fantastic ..food and drinks were excellent.

laundry available 24/7 with coins

we really enjoyed the breakfast, kickback, pool, gym and laundry facilities were a bonus,

the pool, laundry facilities, workout room, restaurant area, and bar were all gorgeous

comfortable room i find gym , laundry. good breakfast and dinner staff really friendly

includes laundry and gym which was really nice

it had a guest laundry and was well located to river walk and 3rd ward

laundry machines

also loved that it is pet friendly

and front desk doesnt mention that you can go to gold's gym and

the staff was great and the food at the bar was very good

all the amenities are free, except the only one i actually used: you have to pay to do your laundry

staff was wonderful and helpful, breakfast was fine, there is a laundry facility (and fitness room and swimming

i liked the decor in the lobby area, the pool was nice, i like that you have 24hr fitness and laundry facilities

felt like a luxury stay being so close to the golf course

love that they are pet friendly

had a sauna and laundry was decent price loved that it had 2 rooms and 2 tvs

no laundry soap or dryer sheets.

entering our room we had to kick a pile of dirty laundry out of the way (still there the next morning) and the

the laundry is also ok

i booked this hotel because it said guest laundry

the hotel bar has bartenders that don't know how to mix drinks. ugh.

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude

the fitness room was very small

bar closed 15 minutes early sat night, rudely sending customers away

wish the bar stayed open past midnight on a saturday night

over charging for laundry it s says pay $3 but you have to pay $8

the breakfast guy, i think he was wonderfully hospitable, so were all the front desk ladies

the breakfast was a plus, considering we had 5 people in our group.

breakfast was excellent and the staff was very warm and welcoming and friendly and made me feel

proximity to where we needed to be. decent basic continental breakfast.

the room was so loud that my kids could not sleep, it wasn t until almost midnight when it got quite enough

the pool was wonderful for the teen agers

great location and room. the hotel has a lot of amenities including a long bar and restaurant.

was not open on the evening we stayed (12/25) and felt it should have been, given that the lobby bar was packed

we were traveling for a kids event, so we were a little scruffy - not the usual high end business traveler but

restaurant and room service are great. corner room is huge.

the little cab is gone and the pool was closed.

restaurant room service trays let in hall way to long

i recognize this is a pet friendly hotel, but that should not exempt them from city ordinances that say animals

there was a brown smudge on the wall by the toilet, the fireplace was not worth the extra $30, as it was broken

the self-service laundry and huge refrigerator are very helpful

was often laundry stacked up all over kitchen in the afternoon so i didn t feel welcome or like i had

ease of check-in (could pay ahead of time and use the keypads for entry), as well as the on-site laundry and

no breakfast no tea in our room no robe no laundry soap could use a comphy reading chair or 2

we wanted something quiet with our 2 small kids and it was perfect

didn t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place

the staff in the bar were really great as was the restaurant and the food was amazing

they had an amazing gym!!! great bar too.

the bar and bartender were equally amazing

they had an amazing gym!!! great bar too.

the laundry area is excellent: brightly lit, uses quarters, works perfectly, kept clean

laundry area is clean, useable, $2 per wash or dry

their laundry dispenser was out of order, my remote for my tv was broken

convenient, clean, plenty of parking

shuttle arrived promptly at the airport in a snowstorm

also, access to laundry was a nice perk

kitchen, laundry, location, restaurant

also our room was as the end of the hall near the back door which allows access to the garage and laundry

it was great to have a full size kitchen in the room and laundry in the basement

kitchen, nice room design, cozy patio, great food at restaurant, coin laundry super convenient

check in person did not give us the right shuttle times.

shuttle driver gentleman was very nice.

the whirlpool was broken

have to request room service

and she helped me out no problem, and also arranged a lyft to pick me up from the airport, as the shuttle was

too noisy- laundry ran all night

i got there i was so pleased the rooms were nice pool and the laundry room was a great amenity

fitness room also out of order

kind of dingy and lots of people with kids screaming all night

the pool.

laundry 2$ bucks wash n dry

the laundry is convenient

the laundry area was very nice and clean

the pool wasn't warm enough.

pool area could use some attention

in many ways feels like it has been exactly the same for 100 years: large bedroom, fully equipped kitchen with

size and kitchen in my room were phenomenal

large rooms with full kitchen. very friendly staff. great location.

a very nice location with great views, we found the hotel charming and very romantic in the king spa

room with a kitchen, quiet and confortable bed

i don't think they have an indoor pool.

the pool was outside and not indoors

smelled clean. staff were friendly. staff answered questions. grill area nice. kitchen adorable.

clean, good area, friendly staff, great breakfast

) and the pet fee was $100 - this should be noted in the reservation, not after the fact

the pool had a nice hot tub

breakfast was very good

parking lot being repaved, so it was difficult to get in and to park.

$3.16 expensive for small bag of chips keys didn't work good and pool was ice cold

the breakfast....

the room was great and the kids loved the fitness center.

pool looked dirty

skipped breakfast but husband enjoyed

breakfast selection was nice, pool was really warm the rooms/bathrooms were decorated beautifully

the pool was too small

breakfast was very good

very good breakfast.

room was very clean....breakfast was ready with plenty of seats

were on the second floor right over the pool, and you could really hear the noise from the people below

the pool is small, chilly and there is a sign not to use the door to the outside for security reasons

wifi was crappy

breakfast was huge, hot

breakfast was fine

the breakfast, the room and the tv channels

no hotub (pool was amazing temp though)

laundry area was dirty, and the dryer was not working, which i found out after i had washed one

like dog urine and the air conditioner was broken and the hotel had a horrible smell like dirty laundry, the

i was in a king suite (pet friendly) and it was nice and spacious for my dog to play in

thrilled i didn’t have to go on a search for the next hotel, i was too emotionally drained and kids were tired

holly at the desk was such a pleasure she in gaged with the kids and was very friendly and helpful

the room was next to the laundry room and seemed a bit warm

smelled pot each time we walked passed the laundry room

no hot breakfast

the bar & grill attached to the hotel is one of the best i have ever eaten at.

bar area was nice breakfest had good seletion

placed in a second room above the laundry so it was hard to sleep

room locationguest laundry

manager sanjay was very accommodating and the shuttle van pickup from the airport was super convenient and

breakfast was basic

breakfast choices could be better

nice size hot tub and clean pool

the room was excellent, very clean, plenty of parking space, staff and service was great.

had to leave early so did not get to try breakfast

not a big deal but pool and hot tub close at 9. i think 9:30/10 would be better.

shuttle driver shane offered to drive me to a restaurant since there was none on property

love the fact that there was a laundry facilities.

the lobby, pool, gym, and laundry facilities are clean and sparkling

could have eggs and hot items for breakfast

great location. fantastic hot breakfast every morning.

i believe a family with preteen age kids

guest laundry coin operated available

we couldn't get extra towels because a manager took home the key to laundry room

breakfast a list of what's available at check in so you m8ght get things you like.

the shuttle from the airport and back was wonderful

the continental breakfast has been replaced with limited sack breakfasts, and there is no pool/hot tub

very nice simple hotel with a great pool and breakfast.

no breakfast options n sundays

did not like that upon checking in i was not informed about where the breakfast is held and i was told in correct

the breakfast was good. the staff was pleasant.

had a pool but the fitness room was right above the pool so it was kinda damp in like a moldy air so i wouldn

parking lot was not well salted after heavy snow fall. tricky to walk on ice.

king size bed and it's pool

i like the parking how easy it was to pull up and just park and go inside

heater was a bit problematic and wifi was not performing

goood indoor lap pool and jacuzzi

the laundry in the pool area was overflowing with dirty towels and there weren't clean ones available

no laundry room.

as i was trying to request a new tissue box but end up doing myself explored as found a employer laundry room

everything pool was great as well as breakfast. we definitely will be back

get to breakfast early though cause food was not replenished for the remainder of the breakfast time

flight was delayed, it was a last minute need to stay the night and they made it so easy, free shuttle service

location, good parking

clean rooms, great breakfast,price!

hotel is very near the airport, and very convenient for the parking

clean rooms and pool

housekeepers laundry people and the people at the front desk.

not having a microwave or fridge in room, laundry room

the provided towels were sparse and i had to exchange my own with the laundry room, there was no housekeeping

laundry room without machine that gives quarters and the front desk will not give change, as it is

went back towards room and saw laundry door open and grabbed some cleaning supplies and liners

d be charged for each towel and my deposit was held and i spent 5 hours at the facility while the laundry was

i did use the laundry facilities and they were in some need of maintenance

people right next to entrance door smoking all the time so kids got smoke blown in face everytime we walked in

is pretty flimsy, so if you re counting on that for your stay, it s definitely for the kids

it was noisy from kids playing and running around on upper floors early afternoon and evening

whatever laundry soap they use was really strong smelling

parking

several other guests complained to me about the lack of snow removal blocking walk to rooms from parking lot

wifi has a poor connection

wifi kept cutting out and i could not get my work done

no laundry facilities or s microwave

wifi for my homework, access to buy small toiletries and snacks in the lobby, access to pool, gym, and yoga

no, the room, hotel, parking and staff were excellent!

dispenser holders in the bathroom were empty and replaced with a bar of terrible soap

wasnt thrilled anything the best about this hotel other than the food and bar was probably the

we were across from the laundry room and it was a bit loud

and laundry was 24/7

close to airport. on demand shuttle. clean, well-appointed rooms.

rooms are spacious and perfect for my kids and i

breakfast was great

kitchenette & free laundry. closer to many places.

the elevator was in full working condition and the laundry being free was a well needed plus being that i have

it s nice having laundry on premise

clean, staff were very responsive, shuttle to airport, can do laundry on site, great bathroom supplies

another bonus is that the laundry is free

loved kitchen and laundry

could have used a laundry bag.

to all stores very nice setting inside building everything is right there inside building laundry garbage and

i love the kitchen setup. you have a fridge , microwave, and 2 burners to prepare your meals.

the kitchen and how friendly most of the front desk people were.

it has a pool and a laundry room for guests

they had great amenities such as laundry room, pool and gym

second, the laundry facilities, while on location, did not vent the dryer properly so it took too long to dry

could of been better for the breakfast but over all i loved this hotel

staff was very friendly the rooms were clean and the pool area for my 3 kids was awesome

breakfast ever in a hotel

hot tub and pool

excellent early morning service including shuttle driver.

had to make several calls to the front desk after 10pm since there were kids running

had to make several calls to the front desk after 10pm since there were kids running

was great, very friendly, place was so clean, so nice, free laundry, had everything and more that was needed

the laundry room was really free

the free laundry came in handy as well

gym, free laundry, kit in room,freindly staff

the pool and free laundry as well as the comfy beds!!

location, cleanliness, car parking while away, and convenient shuttle

the guy at the front desk told us the pool was closed but a few minutes later we saw kids swimming in the pool

even wifi cost extra unless you sign up for their hilton club

no room service

the pool and hot tub weee great too, our room was nice and overall the staff was

the pool and laundry were being repaired so i wasn t able to use

friend went to use the gym and found that children had used the gym as a playground after using the pool

breakfast was good

staff was great. pool was nice and water was warm. room was neat and clean.

pet fee of $75 was more than we expected and think it is excessive

good facilities with free parking, pool and a little

breakfast was good and fresh the hot pool was opened i was kinda hesitated since last time it was

have a pool which i feel could be a bit cleaner, there was growing mold on one of the tables

the breakfast was great and the stay was peaceful.

parking lot

no plastic bag to put dirty laundry in

fitness center

quiet /breakfast hostess/helpfulness

bed very comfortable, everyone was friendly, has a nice pool, restaurant on site.

easy to get to, plenty of parking

for help with wifi, no one was there then i saw the front desk lady folding the towels in the laundry room

was next to the laundry room and it was to noice couldn't sleep well, lock the door when work late at

neat room, good condition gym, , easy access from airport , close to my desired endpoints, friendly & efficient

staff was great and the rooms were nice and large. applebee's across the parking lot was nice.

clean room, free breakfast, fast wifi.