well furnished kitchenette

i had the fitness ctr to myself all the time.

complaint is bagels an english muffins extremely hard and pool still not open other than that this is my go to

the breakfast was good and changed the items on different days

location, nice, easy breakfast

location & breakfast

breakfast is the only thing i didn t like

loved the hot breakfast and staff was very accommodating

the starbucks coffee bar that was advertised was closed on a sunday morning

i like that there s a gym, that part is nice

the gym could ahold some tlc, the staff was very responsive to my issues.

could not make room keys, ice machine not working, loud music coming from parking lot all night

location easy access, spacious parking. large and clean laundry area for guests.

mattress was worn out. laundry was being replaced so there was not.

wifi was not free and our spectrum signal was weak or non-existent

the breakfast, restaurant and bar had only one person: it seems the hotel was near capacity

clean and provided all of the hygienic products in bathroom. big parking lot.

parking lot was uneven with high spots packed with snow

breakfast items were not kept full

the bed was comfortable though. the wifi worked great.

staff pool

there is a pool although we didn t use it

parking male staff could of been more polite

location and pet friendly.

great location. clean room. convenient parking.

attached bar restaurant seemed to be a popular local attraction

fruit and veg stand in the parking lot

the laundry service needed quarters but they pretty often were unable to exchange money

the bed was very comfy breakfast was good .

cleanliness breakfast was good with variety cooking staff very positive friendly and upbeat

nice little pool area for the kids

breakfast was wonderful had many choices staff was very inviting it felt like home away from

mind you, i had kids and a baby there where i celebrated the new year with

the breakfast staff could not keep up

and the perfect sized, well fitted out suites and pet friendly

to co-vid19; breakfast was available to-go

breakfast is ok, i would like just a bit more variety of the hot food food, but everything is very

no ice machines on site. laundry facilities not available.

the breakfast, the laundry room, microwave & fridge,, staff was very helpful

a lady from laundry

the ice machine, laundry and tv in our room weren t working either

the free breakfast

and found my clothes had been taken out of one garment bag and been stuffed into a plastic laundry bag (none

there is a laundry facility on site that i used, it was very clean

alarm at 1:30am because they were doing laundry and a washer belt went on the washer and smoke from that set

went to the hotel bar one night

just kids running and being loud around 9-10 pm last night

i also like the fact that there is a kitchenette and a fitness center and laundry facilities which were very

they have a laundry room and provide a laundry basket so you can stay here for extended stay

gym was small but nice

also laundry room door was left open all night so while staff did laundry was sooo loud it also kept

also all luggage transportation carts were used so a laundry cart was found to use

laundry room has been out of detergent for a week and the dispenser ate my dollar

they have a laundry facility that is of reasonable price

wifi poor reception if any

to clean room even if you were in pjs and didn't want to go to lobby, the stupid wristband policy laundry cost

none of the amenities were available: the pool was empty and the laundry room was closed and the ice machine

in wall furniture lamps air conditioner all broken breakfast limited hours 7 until 9am no ice laundry facility

we tried to have them replace our dirty/stained laundry, they did not

easy check in, clean ans quiet hotel and free parking

laundry room will be nice

my room was close to laundry room and staff was doing laundry all the time.

shampoo or conditioner, no dirty laundry bag

they let us have an early check in time

staff was extremely helpful and courteous breakfast was very enjoyable

and they said everything was closed due to covid no pool, gym, food

front door area was dirty. monday crowd took over sitting area and swimming pool.

guests were cussing loudly in parking lot, too many people hanging around outside that we not guests

everything was excellent - staff, breakfast, facilities, accessibility, location

pool looking soapy like a bathtub had particles floating on top of the surfaces.

did not have workout room, continental breakfast, laundry facility, tiles off laying in the safe, screws by

enough towel bars in the bathroom

construction, no lights in parking lot, no wake up call in the morning, restaurant closed for renovation, no

i didn t know the gym and pool would be closed. i feel that there should have been a discount

room service seemed like we were an annoyance... for ordering room service :(

no plastic bag to put dirty laundry in

pet friendly pool reservation

wifi never worked not staff did not help

from the cafe is excellent and the bar service is friendly and quick

we enjoyed having a nightcap in the bar when we got back in the evening

the pool and laundry were being repaired so i wasn t able to use

clean nice staff good breakfast

breakfast was good the place was great. good employees. they made sure u were satisfied....

staff, room size, cleanliness, breakfast everything

workout machines in the area by the pool were not in best shape

the laundry facilities were easy to use and reasonably priced

the lady at the breakfast counter was super nice and for that reason i would defiantly recommend this location

didn't understand the fitness room policy; while masks are currently not required and the breakfast bar is open

didn't understand the fitness room policy; while masks are currently not required and the breakfast bar is open

the room and breakfast were very good

the pool water was cold, found out this morning the heater was not on

our stay was restful and the kids enjoyed.

breakfast was good but, compared to previous visits, was getting a little like sysco-out-of the

clean, and had a really great breakfast!

clean and comfortable with excellent breakfast!

lady wasn't super helpful she wouldn't help me with doing a load of laundry for detergent

they have a laundry room

they have an exercise room and a coin-operated laundry available if you need it

breakfast was great

wifi and tv won't work

wifi didnt work for quite some time

the rooms were large, the kitchen had everything we needed and the bed was very comfortable.

we appreciated the water bottle refill station outside of the gym too

it wasn't pet friendly. we didn't stay.

eggs and bacon at breakfast did not seem as though they were real.

the parking lot had not been plowed after a snow

and breakfast were the best i have ever stayed in everything was great

pool and spa were very nice and the breakfast hit the spot

great staff. good breakfast.

a better gym.

laundry and vending available

parking lot was crowded

room with mini-fridge, beds & pillows comfy, good breakfast, nice pool & hot tub that were open 7am to 11pm,

unfortunately, our car was hit at their parking lot.

the gym and pool were amazing, i always look for a hot tub

i am not sure why the hotel bar could not serve as the restaurant was open but due to covid reason it was not

the food, the bar, the gym, the room, the staff, and the hotel really were excellent

nice size room, lovely shower. nice view towards the mall, gym, clean room...

there was room service, if you wanted to go that route, but no bar or restaurant to visit

pool (after seeing online there was a pool) the kids were really disappointed in that as we were

the building and facility is quite new, staff are friendly. however the guest laundry is dirty.

dirty laundry in hallways,

is unfortunately a laundry list: - stains that look like blood in the bed

entering our room we had to kick a pile of dirty laundry out of the way (still there the next morning) and the

was a tad small and house keeping left a pile of dirty smelly laundry on my 3rd floor in the hallway all night

parking was more than adequate

the staff was helpful and responsive. the pool was nice for our reserved hour.

fully stocked kitchen,gym,pool,breakfast

just how the room was with all the extras. kitchen area was awesome!

breakfast was prepared in compliance with covid-19

no laundry bag

parking lot filled up pretty quick but other than that no issues

breakfast and comfortable bed

the rooms were amazing breakfast was great

the breakfast had a great variety

loved having in facility laundry for our stay

laundry room was nice.

coin laundry and price.

the laundry facility had only half the machines operable

it had low occupancy/good parking

that my clothes did not dry in the laundry so i lost $ on that also that room smelled :(

laundry room very warm

we had laundry and would have loved an additional washer/dryer as there was only one set to use

no noise and ample free parking

the pool was as well they need to keep up the cleanliness in the pool area

it is clean and quiet with courteous staff and an excellent breakfast.

also staff are parking within 10 feet of the door

really liked the breakfast, it had such a variety which we really needed

rooms are nice. location, pool, free breakfast.

good breakfast room

laundry facility is convenient

the kitchenette makes it possible for me to just hunker in and relax

do the grab and go breakfast but keep in mind this hotel does not have a kitchen so no ordering room service

amenities are not as stated on their website, the pub jackson s associated with the hotels room service is no

the kitchen in the king suite was fantastic.

laundry was also convenient

the pool was cold. the eggs were weird.

beds were comfortable, bathroom clean/fine, kids were happy

no public whirlpool/hot tub in pool area

the kitchenette feature

lovely gym/laundry room and breakfast

warmly welcomed me on the freezing friday evening and also helped me with some quarters for the laundry machine

the hotel has a nice laundry room

nothing for kids to do

least should have been restocked), electronic blinds in the room did not work properly, wifi didnt

the bed was comfortable. i liked the 24 hour available snacks. the gym was nice.

bar down stairs

place is pet friendly

close to downtown, the gym and the modern appeal.

wifi was very unstable

free convenient parking site

loved that you could choose your breakfast

stay at schuster mansion was my first bed and breakfast experience

parking easy, check in easy, and there was no trouble coming and going

breakfast was excellent and room was great!

the room next to ours had a family (a few children and some adults) and we could clearly hear the kids tv show

great place to party just dont bring your kids

the staff had kids at the front desk

was nice, but the guy at the front desk was trying to charge me and other people extra money for early check in

laundry facilities not on our floor

everyone from the bell man to the waiter (ike)who brought our room service up made our stay exceptionally

near marquette; lots of noisy college kids staying at hotel.

it was helpful to have a free shuttle to downtown

free shuttle

free parking laundry in same building

laundry is in hotel cross the street - inconvenient

nice breakfast in the

gym is basically a couple of cardio machines, 1 multifunction and no weights

the bar in main hotel was a nice venue and relaxing to meet and chat with other guests and staff while

the front desk ladies were so nice! breakfast was very good!!

i also didn't like that the hotel bar is still not open because of covid

the parking lot is also very close to a juvenile detention center, but it felt safe and secure, and the

breakfast was limited, but that is to be expected with the current covid-19 situation

going to a brewer game i would have liked a cocktail at the hotel but the bar closed at 10:00 pm

large rooms with full kitchen. very friendly staff. great location.

were unable to use the fireplace although it was august it was chilly in the evening

loved the kitchen set up in the room. was nice to have places to store things.

with classic architecture, short walk to the lakefront and a shorter walk to a sports bar and excellent irish

the bar serves top notch beverages

loud construction outside. no laundry or room service.

stripped and made my own bed, had to bring my dirty laundry/garbage

there was no bag in the room for my dirty laundry

large bag of trash sat on one side of room door and a large pile of laundry on other

the smell of the bedding was too strong. they must use a very strong product for laundry.

also, access to laundry was a nice perk

it was great to have a full size kitchen in the room and laundry in the basement

also our room was as the end of the hall near the back door which allows access to the garage and laundry

kitchen, laundry, location, restaurant

for long stays i need a laundry, so i used the laundry here several times

also charged $100 pet fee, which seemed high

room service was late and most of it was cold or horrible tasting

rooms are small and gym needs more equipment

travel a lot and don't often leave reviews but this hotel has gone beyond expectation and set the bar for all

great location; friendly staff; nice bar and restaurant

i think the space could ve been used more spaciously with more machines and the laundry room was nice to

asked for change for laundry, just said no, didn t even check for us

comfortable lobby area, large rooms, great breakfast. hotel staff was very friendly and helpful.

if you have kids check out discovery world, it is a fabulous science museum with a small aquarium included

there was a golf ball under the desk and we weren

room service is prompt

very close to the park where the milwaukee pride fest was held, great rooms, restaurant and bar was

the bar had local brews and the bar tenders were fantastic

was safe, had many room service and order in options

gym was a little cramped but had a good workout anyway.

there was dirty laundry left from the previous renters

no self laundry machines

hotel was not willing to do anything about it as their laundry is handled off site

this is an extremely pet friendly place, with a

website says pet friendly and they were but, $50 was very steep for my dog to be there

worst breakfast!! slow wifi no parking

breakfast is so good very clean

breakfast had a great grab & go selection. comfy beds, quiet hotel.

the breakfast was really tasty. the room was spacious and the t.v. was outstanding.

loud street noise, no information given at checkin for wifi, amenities, or breakfast.

there was no laundry service or washing machine available

pool & hot tub were closed my entire stay. no guest laundry facilities.

i during continental breakfast time helping to pour things when my hands were full, offering my kids crayons

kids in the pool area were unsupervised and very rough

location, easy check-in, friendly staff and the breakfast was convenient as always

restaurant and room service are great. corner room is huge.

we had room service for a late lunch and breakfast in the restaurant in the hotel and both were excellent

restaurant room service trays let in hall way to long

spa suite is weird

the hotel also has a great bar and the bartenders were great

laundry available 24/7 with coins

includes laundry and gym which was really nice

we really enjoyed the breakfast, kickback, pool, gym and laundry facilities were a bonus,

comfortable room i find gym , laundry. good breakfast and dinner staff really friendly

the pool, laundry facilities, workout room, restaurant area, and bar were all gorgeous

guest laundry services available

had plans so not much room to just hang out, but would definitely come back, maybe even bring the kids b/c this

i booked the description of the hotel said they had a restaurant, a bar and an indoor swimming pool

not a huge issue but the pool tiles were a little dirty. besides that..amazing.

the wifi didn't work

on-site gym and laundry facilities were great, as was the breakfast buffet

bathroom should be re-tiled. need better brighter lighting in kitchen area

thank you all so much for the parking and pet fee deductions

we had a king studio for my wife and i plus our 3 kids

the room was large and included a small kitchen area

breakfast, indoor pool and safety measures

the pool was wonderful for the teen agers

champagne from room service the bottle was wrong

the gym is in an awkward place.

the massage at the spa was out of this world

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude

bar closed 15 minutes early sat night, rudely sending customers away

wish the bar stayed open past midnight on a saturday night

the fitness room was very small

the hotel bar has bartenders that don't know how to mix drinks. ugh.

it had a guest laundry and was well located to river walk and 3rd ward

laundry machines

we had ordered room service and it took a long time so he comped the meail for us

00 parking fee, and that breakfast was not included, nor was wifi

never received room service so sheets were not changed and garbage cans not emptied

the access to doing laundry was a nice extra!

asked for housekeeping for towels, they never came dirty laundry in the halls we will never ever go back here

the walls are thin. laundry is to expensive they had no breakfast..

(no cups, no glasses, no bags in trash cans, no ice bucket, no laundry bags, when i called front desk to ask

troy and jacob at front desk were exceptional and emily in the bar was superb and friendly!

great location. good breakfast. free laundry facility. very helpful staff

breakfast was great...lots of seating. great location

hotel shows there is a pool but upon arrival found out they do not

modern and clean. spacious room. great breakfast.

well equipped kitchen with cleaning supplies

you can tell they have great smoke cleaners, the amount of smoke encountered in the casino is still noticeable

poor ventilation in casino

over charging for laundry it s says pay $3 but you have to pay $8

nice and recommendable hotel offering a varied and good quality breakfast.

the way the breakfast was closed covering the area with a sheet.

the bed was comfortable and the breakfast was great

breakfast was excellent and the staff was very warm and welcoming and friendly and made me feel

didn t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place

hotel restaurant and bar was exceptional

they had an amazing gym!!! great bar too.

the bar and bartender were equally amazing

they had an amazing gym!!! great bar too.

bar staff was kind of rude

we went to the hotel for a 1 day vacation from our dogs & kids

i was given a pet friendly room with no view

boyfriend and i stayed in the king suite and loved the spa tub

didn t know upon booking that there wasnt a secure wifi service, we needed it to work a few mornings but needed

good location and helpful staff. comfortable beds. laundry available

extremely friendly and helpful, hotel very accommodating has laundry facilities, computer in lobby for guests,

breakfast was excellent

parking on site is so nice

the breakfast area was nice and clean

well maintained, pet friendly, location, laundry, friendly and helpful staff.

very clean and airy. nice simple, free breakfast. clean 4 foot indoor pool. friendly staff.

i didn't want to stay downtown and have to pay for parking so i ventured to hampton inn and suites not expecting

wifi good

it was clean, the parking was safe, the breakfast was decently presented and tasty.

laundry 2$ bucks wash n dry

the laundry area was very nice and clean

the laundry is convenient

great place, clean, very friendly staff, snack breakfast, very good wifi

overall cleanliness of hotel & room. liked the hotel is also pet-friendly

convenience and easy parking

we enjoyed the pool, sitting area and it was very clean

bar was very nice but would ve appreciated it opened later on a saturday night

well, the pet fee of $75 ,was a bit high as we left the room in perfect clean order

all right in the parking lot

sad pool closed covid! sad no breakfast covid! not their fault.

the breakfast was sub-par. i was surprised by this.

pet friendly

breakfast included with the stay was nice it had a outdoor in ground swimming pool right below my room 234ud8

it was very quiet. the breakfast was amazing. the staff was very friendly and helpful.

dirty microwave and laundry area

the parking lot was full both friday and saturday when i came back in the evening

location and gym and pillows

that the inside pool was closed all day

the outdoor pool looked nice

laundry only on main floor.

and mold in washing machine i was about to wash my clothes and there is a horrible oder in the laundry room and

parking. overcrowded. landmark in front could've made more parking spaces

was nice for an over night stay with our kids

free parking

very clean. great breakfast.

skipped breakfast but husband enjoyed

excellent breakfast

the breakfast could have been a bit better overall.

the pool was pretty small.

pool full several times.

wish the jacuzzi was open along with the pool

pool and gym closed at 9 pm.

the rooms right outside the pool area. was woken up to kids swimming and screaming at 8am

the gym and pool areas

wifi seemed to be in n out for me

breakfast was awesome. love the embassy suites!!

friendly staff, great room, very nice breakfast.

great happy hour and breakfast

we called for room service saturday and no one answered

i liked the decor in the lobby area, the pool was nice, i like that you have 24hr fitness and laundry facilities

all the amenities are free, except the only one i actually used: you have to pay to do your laundry

staff was wonderful and helpful, breakfast was fine, there is a laundry facility (and fitness room and swimming

the large rooms are great, very comfortable. the breakfast bar was also fabulous!

location was beautiful, the room was so nice and clean, best hotel breakfast i ve ever had

the closing of the pool and gym

reliable wifi and comfortable bed

pool was quite crowded

parking good, front desk staff friendly and fast, room clean and great amenities, cleaning lady was

heater was a bit problematic and wifi was not performing

a typical hotel of the chain. good guest laundry. not so clean.

really loved that you had a laundry room for us to use

also - if you provide a laundry that only has the option for quarters, then you should have a large number of

i realize that it was from a rude pet owner but i just wanted to let you know

loved the breakfast but the lady working in the breakfast room was kinda rude rushing everyone to finish

the self-service laundry and huge refrigerator are very helpful

was often laundry stacked up all over kitchen in the afternoon so i didn t feel welcome or like i had

ease of check-in (could pay ahead of time and use the keypads for entry), as well as the on-site laundry and

no breakfast no tea in our room no robe no laundry soap could use a comphy reading chair or 2

when i bumbled with the wifi (user error), i was able to call for immediate, patient, and kind help

could have used a laundry bag.

to all stores very nice setting inside building everything is right there inside building laundry garbage and

loved kitchen and laundry

friendly staff clean rooms the drains worked well the vending machines worked and the kitchen was nice and clean

good sized room. lots of parking.

we went to the bar for a custom drink after the game

we were not given details regarding parking and room location

i can see the parking garage would be nice in the winter to keep vehicle out of the snow

loved the bar area, which also served food, making it convenient after a long day of driving

went to the pool an hour before it closed on a monday night and had the whole pool to ourselves

had a living room area and full kitchen which was excellent

the breakfast was very good too

suite with a city view and both times i ended up in a regular room with a view of the parking lot and

no guest laundry.

best fitness center in a hotel i've seen with free weights and great treadmills and ellipical machines

the woman working the breakfast buffet was also very nice

great breakfast and lovely pool!

and helpful personnel, great breakfast, clean rooms nice set up of hygene products and easy access to elevators

was placed next to the laundry room and couldn't sleep due to the machines running all

the properties fault, but there was no pool or hot tub, parking was really full late at night

clean, comfortable, very nice staff, great breakfast, great coffee. would stay here again

there wasn t enough parking

close parking, newer facility