the lobby is pretty, the pool was nice, the outdoor fire pit area was nice as well.

construction going on. oven not working in bar/grill one night gym was very small

location close to the event where i needed to ho, free parking.

breakfast was not being served due to the current coronavirus pandemic.

no kitchen, unable to eat or drink anything in the restaurant/bar

was no breakfast the only food on the property were $3 twix and snickers bars

no breakfast

no breakfast of any kind and it said breakfast! no coffee in room.

breakfast was not a breakfast, sorry but a cup ofcoffee and choice between a couple of white bread

the only think worked was the wifi

breakfast was horrible

zero supplies or amenities in kitchenette

the kitchen appliances are not provided only upon request

additionally, the room was quite dim, and the kitchen's overhead lights being connected to the wall sconce at

we also had to take the trash out ourselves probably because we had a pet friendly room and we had a pet

services and niceties such as corkscrew availability, free water and bottled water, and guest laundry were a

free laundry facilities

breakfast looked amazing but we grabbed blueberry muffins for the car ride out

wish we would have brought swimsuits to enjoy the indoor pool.

weren t given wifi password, when i called back down to desk, never did get an answer

soda machine on each floor and laundry room

they rained out of apple juice for breakfast lol

the breakfast and the pool are awesome

to leave the bldg and enter down the street to wash clothes or use the gym

we were there for a football event so the kids used it as a snack

breakfast was delicious and rooms were nice and comfortable

are always clean and staff is always courteous and accommodating the free breakfast is a

also, i think $35 pet fee is high

wifi was down for entire stay. kept telling all the guests

asked for an early check in and although they were sold out they made sure our room

laundry facilities were higher than expected

from 3am on there was rolling of laundry bins and carts, banging and bumping

very quiet building. i was right next to the laundry room and never heard a sound.

it s been this way a while & it doesnt appear that s changing anytime soon laundry is limited & expensive

you're hotel chooses all white bed clothes, your laundry game needs to be flawless

pet policy and pet relief area.

breakfast was delicious and warm. very satisfied.

breakfast was excellent and i chose the hotel for the location.

breakfast was an added bonus

luckily, i could upgrade my planet fitness membership and visit their gym down the street from the hotel

availability of clean laundry room, little

laundry devices were excellent, available, when became necessary, and priced reasonable for use

the kosher options for breakfast and the ice machine availability.

the inside pool was still too cold. need some more heat in the pool.

than the fact they were working on the patio so i couldn't go outside while the kids were in the pool

laundry, room had previous guests items that smelled rancid

the fitness center was out of order, as with the elevator, the lights in our room, and the ice machine

everything including safety parking

conveniently located, lots of parking space near the entrance.

the only way out of the parking lot was up a steep hill it snowed

security u need camera in the parking lot vehicles were broken into it sad.

the warm and freindly staff, the clean room, comfy bed, big towels and delicious breakfast.

my kids loved the indoor pool

if you don't have a 4th floor room you can hear people walking above you and kids running up and down the

my kids loved the indoor pool

there could have been more information about the breakfast choices.

there was no complimentary coffee or breakfast items

maybe some snacks on the bar. enjoyed the bar area and staff was great!

absolutely no furniture the pool area

the only recommendation is to have lower lighting in bar area and make it a little cozier.

breakfast is not self serving

pet fee was $86

location, roof top pool, safety, restaurants and shopping within walking distance

room was comfortable and spacious and the pool/gym areas looked really nice

parking garage a little scary at night! no valet parking

need to fix the laundry, facilities, and breakfast could use some other options like some turkey sausage and

clean guest laundry facility

loved the large windows and kitchen, even though i didn't need to use it

parking was a problem when one night three trucks pulling utility or uhaul trailers took up a total

having a kitchen with all of the essential appliances was awesome

we liked having laundry facilities too

plenty of parking

pool was closed

had some great extras, pool, basketball court

the breakfast was excellent

i love the convenience of having a kitchenette and laundry facilities

laundry facility could use more washer/dryers or even a coin machine.

we participated in the breakfast each day

the full kitchen was also helpful for storing drinks and snacks

staff was friendly and it is also pet friendly which i will remember for next time

stayed in room 231, aperantly there is a laundry room next to it

my room was opposite the laundry/maids room every morning loud voices disturbed my sleep

staff to accommodations to the pool to snack options it was perfect

i also would like room service

wasn't any bacon or sausages for breakfast, but other than that the breakfast menu was fine

free parking, great location

wish there was a bit more equipment in the gym like barbells, leg machines and a stair master

i loved the views from the gym and from the restaurant on the 9th floor.

wifi

staff was beyond outstanding from the kind and always friendly checkin staff to the bar staff and restaurant

the gym looked nice although i didn't use it

nice pool area and restaurant

was amazing , spacious very clean rooms, lobby was beautiful, also had a bar and restaurant

our pet peeve, seemingly everywhere now, are the ridiculously heavy duvets.

the free wifi was difficult/impossible

laundry was very clean and that was appreciated

laundry room is useful but needs a good clean

is a great hotel, from the two room suite with kitchen, breakfast, pool and deck, gym, laundry, location, upkeep

breakfast, spacious rooms, kitchen was nice and overall decor was lovely.

i realize the hotel is pet-friendly but there was an awful urine

omg finally a hotel with free laundry!

issue is there was construction outside such that there was only one way to enter the hotel parking area and it

plenty of free parking

despite the fact that i could hear kids screaming when i walked down the hallway, i could not hear it in my

i came to get away from my kids only to listen to someone else’s all night the whole two nights stay

vending, ice and laundry on different floors, its confusing

several times to get extra shampo and a laundry bag

helpful staff laundry room for extended

staff has been absolutely unhelpful and uninterested in helping us track down a bag of dirty laundry that was

they also didn t have change available for the laundry facilities

parking, and having to go back to the parking deck by myself very late at night, and being

noisy f or kids running up and down hallway

rooms weren't big enough for my family with 3 kids

need a better size pool

ve us early checkin/late check out)

pet friendly. free parking

the pet fee was waved when we stayed and we loved all the attention given to dogs while at the hotel

room service was excellent, clean towels daily

and i love that they had a bar and restaurant downstairs

ordered room service and after an hr and 30 mins it never came

2 tv's and tables and chairs, small snack and convenience area to buy things by the front deck, laundry: 2

value, hot breakfast,onsite parking, pet accommodation,even though we didn't bring pets, cleanliness, staff

the room was spacious & cozy. very clean & i loved that the pool was open.

gym room was ok. could be bigger and better stocked for weight training

not that i didn't like it. a few more breakfast options would be great.

it was very kind for the hotel to dry our laundry since their dryer was inop

nice outdoor pool when the weather is

very new and clean place, decently equipped gym. solid breakfast buffet, large clean rooms

very clean, nice gym. nice outdoor area.

existent, the pool was small and very dirty, while i was told to wear a mask just to walk to the gym, the gym

property good laundry facility nice pool- water is good cool

i like the set up of the room. the bar was nice. the vibe in the lobby was nice.

a bit in need of that same updating, and these days, it is always a good idea to put a grab bar in the

pool was nasty couldn t let my 3 yr get in wifi didn t work

the gym was real nice

laundry room could certainly use some cleaning

they have laundry facilities, a basketball court, a gym with a peloton, reclined bike, elliptical, treadmill,

it ended up getting so late that we just decided to wash them ourselves at the on site laundry since we had

the pool and basketball court area is a plus

coronavirus had gym, pool and kitchen closed.

pool table and bar in the lounge area are great features

the room was nice, the view was everything. open bar was lovely to we really enjoy ourselves

the hotel bar was nice and all off the staff at hotel was so nice.

as well as the bar located in the lobby

the fact that they are pet friendly with lots of green space is everything

we had booked becuase they had a nice looking pool on line

the pool was closed most of the day on friday bc they had put chemicals in earlier in the morning but

pink stain on wall behind toilet wifi did not work

didn't have breakfast there

i've never stayed on this side of the hotel but the cell phone and wifi reception is horrid

laundry room was out out of order and i needed to use facilities

gym was extremely hot. laundry room only had 1 washer working.

the hallways smelt and the laundry smelled like something had died in it

breakfast was great and beds were very comfortable

breakfast was okay could have a little more of a variety and location was perfect for what i was

quality staff in every aspect, dining, room service, front desk

shuttle service to the bowl was helpful

the spa offers all of the services you expect along with the quiet comfort of its amenities

nothing, i just wished there was more options for room service for families and young children

we enjoyed the pool and the grounds

someone took away our laundry bag while our clothes were washed

laundry room is conveniently operated by credit cards. location is close to many businesses.

laundry $4 to wash and dry ridiculous and no special rates for one's with extended stays wow that's

the breakfast menu

spacious, had a kitchenette, bed was comfortable, everything worked as it should.

clean, nice design/set-up of room, pull-out mini-couch, indoor pool & jacuzzi, outdoor courtyard

last 2 times i stayed at this location their is something wrong with the pool a month ago they said the air

liked the property and the young lady at the bar who had chase step aside so the she could accommodate my

pool was very nice plus outside fireplace area was nice

the pool was a little chilly, but other than that, everything else was great!

the laundry room

pools closed and gym understandable due to the covid-19 situation but kids wasn t happy

breakfast was amazing! location was near shopping and many good choices of restaurants!

service, quick checkin, rooms were very clean, breakfast was really good

about this hotel was exceptional from the breakfast, staff, pool, room, just everything

onsite laundry, convenience store, and plenty of parking

the room close to the main hotel laundry

and people in the parking lot were a little sketchy

people hanging around smoking outside of their rooms, strong smell of curry in the room, possibly from cooking

the convenience to our family, nice kitchen, bed was comfy.

customer service , suite , breakfast, laundry room

for instance our room had a laundry basket and the kitchen was fully equipped and included a pitcher, extra

have a free laundry facility for the guests

sherell the breakfast/laundry attendant it was truly a blessing to get a cup of coffee every morning

beds were comfortable and breakfast and laundry facilities awesome

i would have liked a little more options for breakfast

the fitness room was basic but had everything you needed - cardio, weights and nice yoga/stretch area;

had fun hanging by the pool

waffles for breakfast, feces found in the pool and pool was closed for two days, non hotel residents in the pool

pool was very nice

the location was great, and the staff was very friendly. went to the bar and she was amazing.

open bar and fire place

staff at bar being inattentive

was some young kids in they 20-30s had got drunk and disturb our sleep from 3 o'clock

very nice bar area and the bartender was knowledgeable and friendly

loved that you all had laundry facilities as well

were under construction and l think there should have been notifcation and the pool was closed on memorial day

smoking patrons in the outdoor hallways

beds were comfy, breakfast was ok.

pool was out of order, but that was ok

they are making beds in there smoking rooms with burnt sheets to charge customers for it

the woman who did the breakfast was very personable

smell of marijuana around building. no smoking should include this.

breakfast was good

they always had fresh breakfast out

four floors, pool, laundry, vending, and gym

there wasn t a lot of handicap parking.

if it wasn t for the little sleeve on the keys with the wifi password and room number we wouldn t have

staff was excellent, rooms very pleasant, pool was great, breakfast was good. coffee great!

fitness center is small but nicely equipped and the outdoor pool was clean and well maintained

having to pay for laundry.

love the cleanliness, the friendly attitude of the staff, and the kitchen

kitchen counters, bathroom vanity & tub were chipped & had lots of stains

the breakfast needs to add fruit. nothing much to dislike about the place,

nice to have the kitchen as well, nice shower head and water pressure

i had to request clean laundry/linen and toilet paper

no gym that i could find

hot breakfast

the breakfast was also good

the pool is outside

the gym was not well equipped, for a big space it was very basic.

gym also had no clean towels

and the breakfast was ud83eudd0cud83cudffd (chefs

beds, the quietness of the location, the friendly staff, the complementary breakfast and the free parking

with that being said, i didn't like the cold pool even with the sun shining on it all day

laundry on site, breakfast options and helpful/friendly staff

breakfast could of been better

good breakfast. great large room and bath. helpful staff. great location.

it s a good standard, wifi is quite fast

pool was broken and we weren t made aware until we walked up to the front desk to check in

the desk attendant told my wife to follow her to the laundry room only to be told there were no large bath

laundry broken, pool out of use and staff couldn't care less

property didn t have a place to do laundry

they only clean the room every three days?????? no hair dryer. no laundry bag

asked not to be on the first floor and was on the first floor right by the janitors laundry room

laundry room policy is not ideal

the laundry room

we also checked in the first room we were assigned to was not cleaned and still had trash, dirty laundry, and

laundry room and hallway bathrooms across from my room which had a smell from one or both

so i washed my own linen in the laundry room

it also has guest laundry, which we needed traveling with a toddler

hotel does not have a bar in the true sense that you can sit at a bar and order a drink

entrance to parking lot was a little tricky.

room coffee creamer curdled, hairs in bathtub, internet lousy, room service too slow

indoor/outdoor pool was heated.

excellent front desk staff, super clean, and attractive. fantastic breakfast! a++++

parking

there was an odor in the hallway by the fitness center.

thank you for the comfort, breakfast, coffee, wifi, and rewards for my first stay

i liked the convenience of having a fitness center

restaurant, bar, pool, room, breakfast, check out time

the breakfast bar was out of a lot of products, but that was shipping issues

the breakfast was good, room was clean

the complimentary breakfast tasted great and had plenty variety

had a bar and a pool

pool closed ,no laundry ,parking was expensive

there were some things being remodeled, such as the pool, and the laundry room

also the guest laundry was not

breakfast and very clean room with plenty of towels.

machines in gym were good

brought the bedding up to us in a reasonable time but when we ask her to take the dirty laundry she told us to

there was laundry from a previous stay, laying in the room.

the toiletries, laundry bags, coffee making kit and trash bags were all changed every day

no laundry facilities

was told weekday hours for breakfast instead of weekend which starts an hour later.

the front desk stated they do not do laundry before 10am and they knew they were out the night before

too $$$ to bring my pet when it didn t need anything from the hotel

hotel advertises a hot made room order breakfast which is included in the price but the kitchen was closed the

the saltwater swimming pool was absolutely divine in february

the staff from the breakfast kitchen to the security is amazing

no ice, no laundry, no restaurant

the gym was not open but it was nice they let us use the hampton gym. and the noisy pipes in

that the bar wasnt open

restaurant in the hotel was absolutely horrible the bartender was nice and frustrated with the kitchen

phenomenal customer service at front desk, early check in without an additional charge

all of the staff were so helpful, less than a 2 minute walk to the lightrail, laundry facilities on site, pool

good coin laundry but not laundry service and when i tried the first time, no coins available at reception

the hotel was family friendly & has a laundry

everything besides the dirty laundry

poor wifi and breakfast area was not as advertised

comfortable bed, very clean room. laundry!

laundry room provides detergent and has coin operated machines

was offered and recorded 1 laundry detergent when i checked in after mentioning i would utilize

guest laundry should have contactless option to pay for the service (actually, coins are needed )

the bar closing at midnight

location n staff. breakfast

the gym was fabulous

the breakfast was limited for the price of the hotel

breakfast was really good

bar staff and egg chef were super friendly and welcoming

nothing too crazy, the free laundry is an amazing choice as wellud83dudc4fud83cudffe

it was nice and clean, but it was located across the hall from the laundry area

staff was rude they act like they didn't understand english they didn't want to get the dirty laundry the phone

roaches and waterbugs spotted in the laundry area that was close to our room

random laundry from guests remained scattered across one part of the hallway during the entire stay

restaurant room service was good....room clean but floor we stayed on smelled like pot!

updated but has zero wow factor. wifi was wonky.

no room service for breakfast on monday

is definitely comfortable in terms of facilities and wifi reliability for a business stay

found out to late about your exercise gym on the roof top so i missed out on my exercise but i will be

no burner top or electric skillet in the kitchen

the kitchenette area was absolutely adorable and convenient

couldn't swim in the pool :( apparently we should've checked it was open season

kitchen staff was amazing, items were readily available and i love that there was turkey sausage

pet friendly, kind staff, and great location.

breakfast was great, the location was great. it really was an incredible stay!

breakfast was great. my kids enjoyed the stay.

the bar wasn't available due to an event.

had to insert your room key in a slot by the door to get some of the the lights to come on in the kitchen area

they are pet friendly, but you have to walk a block to the nearest potty area. not a fan.

the menu of the lounge could have more entrees and room service from the lounge

those breakfast goody bags could ve been just a bit better.

also the kitchen chairs had sticky liquid on them

use some updating, not enough linens for 2 people, epicenter gone downhill, no stove in full kitchen, didn t

make sure plenty breakfast bar was well stocked. replace items as they run out.

friendly staff. loved the dog space, that was so convenient, definitely worth the pet fee!

breakfast was a bit expensive. having a turkey option for non-pork eaters would be awesome!

good breakfast (they have nutella so it was a plus for my kids) and nesspresso was a plus for me

the gym was one of the best we have seen at a hotel

no pool, so many homeless people in the area. room service did not broom. no robes

pool not open for the kids

impressive decorations (kids blown away by how fancy it

room service was prompt & food exceeded expectations

room service was excellent the food was great

our room was very clean and room service was fast and delicious

laundry out of order

service was great check in was quick amenities and location was key bar was a treat

staff was super friendly the bed was comfortable the location was excellent for my needs wifi is

wifi was in and out , very annoying. tv went out, fixed next day

convenient room service from restaurant

quiet good breakfast fast food nearby if you really need it gas station across the street and good mex tex bar

the breakfast should have had more options and not just eggs. overall will definitely be back!

ok breakfast

everything was clean the breakfast was basic but good

that you guys do not have shuttle buses

we ordered room service more than once and was greeted warmly upon delivery

my family for the birthday of my 19-year-old and my granddaughter her only child to swim in the pool and for me

we ordered room service when we got back to the hotel from the concert

if the pool and fitness center was open

valet, front desk staff and spa staff were amazing. the bed was super comfy.

vending machines in hot laundry room

a lot of options for delivery, there's a reasonably priced laundry room and dishes/pots are provided or available

to take their own room trash to outside dumpster and carry their own dirty towels & linens to laundry, to receive

i was told to go to the laundry myself to pick up the bed sheets and pillows case, and there was no hot water

we were able to do our laundry nice breakfast great staff

didn t get clean towels only certain days was laundry day

the stairwell system is confusing making it hard to find vending machines/laundry while also being disgustingly

the laundry facility.

place to stay full kitchen

didn't like how the room attendants didn't check the wastebasket under the kitchen sink

enjoyed our visit to the bar post-concert

we ordered room service to get 2 sodas and when they thought they didnt have the drinks we wanted, they still

location, great value, rooftop pool

pet hair in carpet and also on furniture

great location. the gym was the best hotel gym i have ever seen

the only trash can was in the bathroom; oddly none in the kitchen area

the staff couldn t have been nicer. they also had a pool which you never mentioned

close to our kids walking distance

good wifi

appreciate the stocked kitchen and amenities in the room

no frige no laundry

wish it had an indoor pool and continental breakfast included

it was very clean ,had a gym, and nice bar

from another customer, many homeless walking streets near hotel, and in order to use hotel wifi, we had to give

our shuttle drivers were extremely helpful

staff was horrible we waited 20 minutes before we went looking and found the guy standing in the laundry room

when i called to ask for some he told me it was too late that they can't get in the laundry room

room had cockroaches. wifi didn't work. front desk was of no help

wifi

for a non smoking room

no personal laundry service and no free breakfast

- restaurant breakfast doesn't start until 8am, no tv guide in the room, no fitness access, no laundry, no real

room service menu could have had a few more options or at least affordable items

a young lady ( believe her name was ariana or something similar) and the nice driver of the hotel shuttle

the bar in the hotel closes at 10pm as does room service.

my view wasn t that good from the room and the spa beds weren t neatly made

the spa was wonderful! bar and restaurants on site plus room service available

pool area very shaded.

the hotel building shades the pool area.

t o expensive the spa i ended paying for a massage at a different location lobby small

went well from valet parking, check in/check out process, quality of room, breakfast, bar , health club, overall

limited spa facilities

our stay was very short, only for one night but we sincerely appreciated their pet friendliness and they were

room service was fast

and visit the gorgeous bar and parlor after checking in with their lovely, friendly staff in the entry

room service food

the only thing i didnt like was the bar food but love the place

the amenities are great and the lobby lounge, bar and coffe shop are really great too, very pleasing, comfortable

the bar did not open until 4:00 pm.

the hotel bar has some great bartenders and they made their drinks strong

about this place it has everything that i need if i could change something it would be the laundry using quarters

no laundry room

we had to travel every other day to a laundry mat to do our

the room was clean and spacious. breakfast was decent. guest laundry was tidy and accessible.

the room was nice, the laundry facilities was great and the breakfast was tasty.

you get a card key to access the hotel elevators, pool, laundry and your room

everything, the bar was my favorite

gym was under renovation but they offered free use of the ymca nearby.

the parking is a bit weird. no room service available

you get a card key to access the hotel elevators, pool, laundry and your room

the brunch was great. roof top bar is awesome. location was great and spa was great.

the restaurant, rooftop bar, fitness center and everything else is great and you don t even have to leave

paying for wifi and room service was not open as

no area for pet to use the bathroom

spa was nice, but there was no option to add a customized gratuity--- 20% was automatically added,

we got the king corner room with the spa bathroom and that room is amazing

also there was not a microwave in the room, it room service brought one right up

the bar closed early and we wasn t made aware beforehand

didn't like that they don't offer room service

we ordered room service because we missed our dinner reservations

you need quarters to use the laundry machines, which was kinda inconvenient

extremely clean a d comfortable, beautifully decorated, good breakfast and friendly staff.

good breakfast

clean hot breakfast busy walking location!

breakfast was awesome!

very friendly and helpful, 2 laundry there

laundry room

no smoking rooms

poor wifi connection

that we paid a fee for our pets.

it has parking, self service laundry and fitness centre.

i enjoy the comfy bed, the space of the room, the customer service, and accessibility of wifi

the shuttle to the airport was really convenient

someone would come to fix it, and never did we got it working no hot water and had to give my kids cold showers

booked this hotel thinking it had a bar at the bistro

we used facilities like a laundry which was very useful

friendly staff laundry

and the pool was under repair

at the hotel next door the amenities listed are not available what i m most angry about is saying pet friendly

airport shuttle / free week parking was nice

only issue was the crowd (volley ball conference) in the morning and at breakfast

great location, shuttle service, breakfast, large room with 2 bathrooms, 3 tv's, loved it all

elevator was loud, no ice machine on each floor, continental breakfast was cold, no room

staff, nice happy hour, clean, well appropriated rooms and nice and clean fitness

in bar very friendly and helpful in evening

the price was good and it has a pool and laundry facilities

laundry smells like mold

the room had a kitchen and dishwasher, refrigerator and microwave

non-refundable pet fee

very nice large room with all needed space , kitchen