cleanness, laundry facilities, abundant breakfast, efficient service, and friendliness.

also, the laundry facility was not functioning and that is something i could have used to watch dirty soccer

the pool area was fantastic

the breakfast selections were not great and the egg omelette was not good

breakfast was decent but needed waffle maker or frozen pancake to microwave or toast

and clean laundry machines for $2

appreciated the laundry facilities

it had a nice gym and laundry inside the hotel

we were traveling from ny and needed to used the laundry area they had laundry soaps and fabric

folks upstairs kids were running

we were on the ground floor near the laundry, gym, pool and lobby

pool wasn't open for the kids

breakfast was nice and fast helping uswith our travel

parking was ok

drove 1 1/2 hours to the hotel with my husband and 4 kids

the only draw back was the small pool. you feel crowded if more than one family is in there.

no real restaurant, just a bar that you had to pick up food

pool was shut down and i would not have booked the hotel having 3 kids with me if i knew that prior

pool was small.

not enough parking.

to cold to use the pool but that s a timing issue.

ac unit in the room where our kids slept on the pull out sofa

parking

also, the gym has poor air circulation and was actually warmer than the hall or rooms

he basically threw the computer at me and my kids you could see that on the camera if you watch the surveillance

our room was right beside facilities laundry & housekeeping making for very noisy days & no naps

i had to go buy a new suitcase, find a laundry mat to put all my belongings through a dryer and have been

running all day an night loud bottom floor near door that you hear open and close an any wanna do laundry you

staff first put us across from the laundry with 3 staff who we asked if it would be loud

everything room was very clean pool was great and fitness center also breakfast was amazing and large selections

like weed the vending machine and laundry detergent machine took our money and they shrugged it off

no change for the laundry room

drug deals at the doors all the employees live at the hotel laundry isn t done until 8pm and on

apparently the laundry room had a leak because there were towels and sheets all over the lobby floor soaking

breakfast, no change machine in laundry room, and the pot smell on the 3rd floor

didn't like the fact that the pool stayed crowded so we weren't able to enjoy the pool

pool area had a group of music playing, beer drinking smokers every evening

with four kids, breakfast is a major factor in both determining our choice in hotels and the quality of the

and welcoming to the fur family but there isn t really any where to walk them besides the parking lot and

i like the fact that there's a full kitchen nice rooms okay breakfast

damage to all rooms, breakfast ran out of everything , had to take my own towels to laundry too

laundry

room with excellent ud83dudc4d it has slang glass doors where i can go right into the pool exactly what i was

breakfast was extremely good and hot

is the only hotel out of like 7 right here by carowinds that allows pets

it also has guest laundry, which we needed traveling with a toddler

hot tub. pool. breakfast. clerksawesome

parking a little funny.

it has all the normal amenities (gym, business center, 2 ice machines)

pool could have been cleaned. the water was murky.

i liked the convenience of having a fitness center

it was a clean hotel with excellent breakfast setup

one day the kitchen staff didn't show up

rooms, spacious bathroom, lots of parking spaces and just a stone throw away from food lion and restaurants

rest...and breakfast staff

and the breakfast was ud83eudd0cud83cudffd (chefs

very clean, quiet, safe hotel with a solid hot breakfast, nice gym and coffee all day.

it was clean and pet friendly

she even turned on the fire pit so the kids sit outside after they got out of the pool

the cleanliness and the staff. the breakfast was amazing a lot of choices

we also checked in the first room we were assigned to was not cleaned and still had trash, dirty laundry, and

the laundry room

laundry room policy is not ideal

so i washed my own linen in the laundry room

laundry room and hallway bathrooms across from my room which had a smell from one or both

this hotel also had the cleanest guest laundry i have ever seen

friendly staff, clean rooms, nice pool and loved the easy walk to carowinds

pool was closed. however, it is the smallest pool i've ever seen.

breakfast was amazing

no indoor pool

they only clean the room every three days?????? no hair dryer. no laundry bag

hallways smelt like w33d -they only had two housekeeping so they were behind on laundry -the room was stocked

about laundry was told there was no customer laundry facility desk attendant very abrupt and

property didn t have a place to do laundry

laundry broken, pool out of use and staff couldn't care less

laundry on site, breakfast options and helpful/friendly staff

bar was very convenient and the location was great

the pool being down i had my child with me and it was her birthday

entire staff from the front desk to restaurant & bar were extremely professional and friendly

breakfast bar had plenty to choose from

having to pay for laundry.

nice to have the kitchen as well, nice shower head and water pressure

the breakfast needs to add fruit. nothing much to dislike about the place,

front desk person friendly, helpful, and very competent

also since the hotel add said fully equipped kitchen, i was expecting pans and dishes

i had to request clean laundry/linen and toilet paper

free breakfast and great water pressure

awesome breakfast big rooms

lovely outdoor pool, managers reception with free drinks, free parking, free hot breakfast with a mto omlet

the truckers taking up all the parking spaces parking across multiple spots

my car for the weekend in the parking deck and enjoyed what the hotel had to offer from the bar downstairs and

very nice bar area and the bartender was knowledgeable and friendly

poor wifi. one of the women in the front desk wasn't very friendly and did realy want to help.

rooftop bar was an awesome place to hang out and have drinks with my girlfriend.

the bar and sitting areas were nice

mini kitchen with the dishwasher free laundry for guests socials done mon+wed w/ free beer wine some food the

for instance our room had a laundry basket and the kitchen was fully equipped and included a pitcher, extra

beds were comfortable and breakfast and laundry facilities awesome

el hotel tiene piscina indoor y te ofrece un laundry grande y sin costo

have a free laundry facility for the guests

maybe a complimentary coffee/tea bar in case you miss the breakfast hour. not a big deal .

wish the bar & bistro opened earlier, for early dinner

liked the property and the young lady at the bar who had chase step aside so the she could accommodate my

i definitely love the heated inside pool room - my main charlotte come to for relaxation ud83dudc4dud83cudffe

and it has pool inside that s a plus

someone took away our laundry bag while our clothes were washed

laundry $4 to wash and dry ridiculous and no special rates for one's with extended stays wow that's

laundry room is conveniently operated by credit cards. location is close to many businesses.

spacious, had a kitchenette, bed was comfortable, everything worked as it should.

phones did not work, could not connect to wifi

the mini bar in the room was extremely high if you pick it up it automatically charges your card to be

great location and property. service was excellent. amenities and spa were amazing.

spa was phenomenal

the food to room service was not special, very untasty

shuttle service to the bowl was helpful

the hallways smelt and the laundry smelled like something had died in it

laundry room was out out of order and i needed to use facilities

gym was extremely hot. laundry room only had 1 washer working.

breakfast was good and the room was so nice and clean. will definitely be staying again

was out 30 minutes before breakfast ended and they never made more

the room close to the main hotel laundry

onsite laundry, convenience store, and plenty of parking

shift great svc 7am shift not there at 7:15 my first morning and never returned my call about wifi not working

roomy kitchen area as well

room was clean and updated, good air conditioning, fully stocked kitchen

four floors, pool, laundry, vending, and gym

from the quick ease and friendly young lady at check in to the relaxing pool and beds in room and great french

swimming pool not operational

my door of the room and trying opening it with key and he was successful, we all wake up and my kids was screaming

add a better assortment of breakfast items

parking was also very confident

as well as the bar located in the lobby

in addition i was traveling with a pet and this hotel was well designed to receive and house pets

great location and indoor pool for the kids!!

just wish the golf side view had been done

laundry room could certainly use some cleaning

it ended up getting so late that we just decided to wash them ourselves at the on site laundry since we had

they have laundry facilities, a basketball court, a gym with a peloton, reclined bike, elliptical, treadmill,

the hot breakfast bar could've had a better selection of food to chose from.

wifi was impossible to connect then finally did it was very slow

it was very kind for the hotel to dry our laundry since their dryer was inop

i didn't like that the pool was cold

didn t have potatoes at breakfast on the day i went down for it lol

such an eyesore being located where everyone must see next to the gym

a bit noisy. there were kids on our floor who were unruly.

the pool was dirty every day

the kitchen area was also large with a coffee maker, toaster, sink, apartment-sized refrigerator and a

clean rooms, friendly staff, great breakfast

it's very hard to use your hair dryer and other appliances in the kitchen

the only thing was, when we arrived the parking lot reeked of marijuana.

they told me the washer/dryer was on the wrong floor and sent me to the staff laundry refrigerator didn

pool was too cold.

the breakfast is amazing!

room service meals should be available till at least 1am

me and my husband received 2 complimentary drinks from the bar upon arrival

parking lot is under surveillance, making it feel quite safe, with great walking paths as well

the parking lot is shared with a few other hotels and fills up quickly.

i enjoyed the free parking too

t like the pillows, and was surprised by the 6 police in the parking lot at 5am when i woke up

cleanest pet hotel i ve ever been in. price was great also. the staff was very friendly.

the bar and restaurant was closed.

small pool .

restaurant and bar does not have late hours.

i was able to fill my water bottle up in the gym, though

clean room, hot tub, and pool area

comfort great breakfast laundry facilities price

the breakfast was delicious.

desk she said contact the manager on monday i live 200 miles away nothing was mentioned about wifi breakfast or

and the parking was a bit much seeing that we had to share spaces with other hotels

caused the pool and gym to be closed

dirty laundry still in our room from previous guest

they have a laundry room called the soap on the second floor where you can do your laundry

no laundry

laundry was useful for me, you can shop at the small market in the hotel

laundry room was too dark snd creepy

guest laundry

i was going to use laundry room at 6:00 am , my key card was deactivated

wish the pool opened sooner so my kids could play before we left

pillows were not too comfortable and room service staff did not make beds or leave enough towels

the pool was so cold i couldn't swim. it isn't summer the indoor pool should be warm.

the indoor atrium pool area was beautiful and spacious, giving the resort a tropical feel no matter the weather

the property was clean, the bed was comfortable. i loved having the kitchen area.

pool was out

only downsides i noticed were that the wifi could be a bit more reliable, and the pool hours went quite late

the utensils in the kitchen were not clean

visitors need to create airwallet for the laundry, being able to tap ypur card or phone would be easier

basic things like kleenexes,do not disturb signs,and laundry bags were missing

the gym was too open, and it was small

there was no kitchenette for cooking

the parking lot could be redone pretty rough on the backside.

laundry facilities worked properly and efficiently

laundry machines was not working properly and had to pay twice to make it run

under construction when we were there and just not enough parking

staff was amazing the bar makes great drinks! the breakfast was good too!

great breakfast and very friendly staff

accept cards for laundry rooms

parking wasn't the best

the pool was closed

the tv was old and the wifi was weak

your pool wasn't open.... make bacon apart of your meat choices....

the dryer in the laundry room doesn't dry the clothes all the way.

we couldn't get signed in to our wifi

other guest allowing there kids to run the halls and knock other guest room doors

they spoke with me and my 3 kids like we were family

other guest allowing there kids to run the halls and knock other guest room doors

place is ripped up laundry broken, the 5 o'clock wine and snack didn't happen

t have ocean view, felt like we were in the basement near the cleaning and laundry

to get my own towels, coffee refills for room , and kept the laundry as well as trash gathered

pool

we had a room full of kids and we asked for the room to be cleaned while we were out saturday and for new towels

pool, fitness facilities, laundry

no guest laundry room

there is an indoor pool and a small gym

hotel is perfect the staff is excellent they serve complimentary breakfast and dinner with drink vouchers all

comfortable room, everything worked well, ample parking

very good for family! kitchen and laundry very helpful! big room space!

laundry available in the

love the full sized kitchen and huge bathroom with laundry area

the only recommendation i have is that they make the gym accessible 24hrs and put a full body mirror in the

bathrooms no premade ice in the room in the lobby planting soak in the chairs fireworks in the parking lot next

love the pool area.

pool ac was very noisy dog next door was barking renovation in the bathroom was not completed there

we kept the room a mess but it wasn't and that they would have to buy a new mattress due to our pet having an

the pool was closed the whole time of my stay

room wasnt good cleaned the 1st time. pool water was green.

the studio kitchen, your own private balcony, good size bathroom spacious bedroom..

it was inexpensive and they have a pool.

the pool was closed

the pool was shut down while i was there

staff super nice, laundry facility on site

stated that they had a laundry room, and they serve breakfast, when we went to breakfast at 7:15am (breakfast

stains, we asked for another one, it never was brought even when we went to front desk was told laundry staff

the beds we're super soft and comfy!! nice pool area! clean pool towels.

the wifi went out

laundry on site took 5 times to get clothes dry

staff was terrible especially the laundry staff

our room was by the staff laundry room, so we constantly lost water pressure several times during the day

hanging around outside the parking lot talking with vulgar language and loud music

breakfast was basic, but met my needs

the laundry facilities were broken

there was no laundry

it had on site laundry facilities

laundry room smelled like urine

crawling in hallway, pool was not operational, no washer/dryer available ( we had to find a local laundry

didn't have hot water and when asked about it they said no one did because they were washing laundry but we didn

and how house keeping was knocking at the door seeing if i had laundry and trash than tried to mop the floor

breakfast

clean modern rooms, affordable price and free breakfast.

breakfast was good

desk for extra washcloths this was about 4 am and was told that they didn't have any and that the laundry lady

flooring is tile, the laundry folks were at it with carts at 6:00am on sunday morning and our room was directly

i enjoyed having the gym directly across the hall from our room and i was impressed there were laundry facilities

the room that i reserved and when ask if there was any room available upstairs so i could use the laundry room

i wish there was one more laundry room or another washer and dryer

laundry room next to my room was also noisy in morning

first room they put us in was right by their laundry, and we heard the dryer running all night, then the next

room had roaches, toilet was running all night, and the room was right next to the hotel laundry room

we were also placed over the laundry, apparently, and the washer and dryer ran all night

and wanted me to sleep on dirty sheets until the housekeeper came in the following day to do laundry

staff was excellent. and the laundry facilities were a plus. quiet, clean and comfortable

was on 1st floor across from laundry and breakfast area wall

good location. affordable. pet friendly. great staff!

pool closed, gym closed, bathtub was stained, room smelled of a strong disinfectant.

pet friendly and located on

i love the convenience of having a kitchenette and laundry facilities

laundry facility could use more washer/dryers or even a coin machine.

breakfast had a good variety and location was great for access to interstate and shops/restaurants

our only one option, and it felt awesome spend night there, best hotel in us so far and it s pet

we participated in the breakfast each day

we liked having laundry facilities too

is pet friendly and our room smelled like cat urine

kitchens were excellent

the room was very big and clean. the bed was awesome and breakfast was also great

speaking loudly and kids running from room to room

very friendly and helpful, 2 laundry there

laundry room

wifi is pretty good. plenty of parking not crowded at all. location is pretty cool

we chose a non-smoking room. it was clean, but there was smell of smoking.

advise anyone with a family and pets to always keep their space clean

room was convienantly located near the pool and laundry room

ripped and had cigarette burns, the room stunk of cigarette smoke, the pool was closed, in the laundry room,

property was meticulously maintained and the breakfast was delicious.

room was convienantly located near the pool and laundry room

great breakfast choices. nice pool.

clean , nice location, loved staying here me and my husband, 3 kids love, loved it

and the gym was not accessible due to

staff was extremely friendly and there is an ev charger, pet friendly

desk staff only gave us 1 key,didnt get a wifi password,didnt get information on breakfast hours,they simply

beds were great and the staff and the gym and the water in the gym

staff was horrible we waited 20 minutes before we went looking and found the guy standing in the laundry room

when i called to ask for some he told me it was too late that they can't get in the laundry room

clean room, sheets, and bathroom. hardwood floors, flat screen tv, and quiet. strong wifi signal

room had cockroaches. wifi didn't work. front desk was of no help

requested a smoking room but none were available, no big deal, everyone was outside smoking anyways

we were able to do our laundry nice breakfast great staff

i was told to go to the laundry myself to pick up the bed sheets and pillows case, and there was no hot water

vending machines in hot laundry room

laundry room only had 2 washers and 2 dryers

a lot of options for delivery, there's a reasonably priced laundry room and dishes/pots are provided or available

about this place it has everything that i need if i could change something it would be the laundry using quarters

the room was clean and spacious. breakfast was decent. guest laundry was tidy and accessible.

no laundry room

we had to travel every other day to a laundry mat to do our

the room was nice, the laundry facilities was great and the breakfast was tasty.

the stairwell system is confusing making it hard to find vending machines/laundry while also being disgustingly

the laundry facility.

didn t get clean towels only certain days was laundry day

upon checking out there was a transsexual man in the parking lot smoking weed wearing

i would let my pet stay in this place

the complementary laundry was a big

free laundry was a plus

free laundry (bring your own detergent) was such a great benefit as well as the 2 burner stove top

they had free laundry facilities

everything especially the complimentary laundry.

great & all my requests were granted i have a list quiet area ,top floor if possible ,away from laundry room

i didn t like having to wait to use the laundry

excellent on-site restaurant, dinner and breakfast amazing

parking

only 2 things that buggd me was the very limited equipment in the gym

i like the lobby, breakfast options, quick elevators, pool although closed for this stay, convenience of the

the breakfast was good and they did have a variety to eat to include grits's

didn't get to use the pool - stayed one night

our room smelled horrible, like wet filthy carpet and the gym

parking

and security guard would not let my guest use the laundry

the room we had, had a broken curtains and less laundry towels.

it was nice and clean, but it was located across the hall from the laundry area

staff was rude they act like they didn't understand english they didn't want to get the dirty laundry the phone

laundry facilities were ok

small laundry

parking was a little tight due to construction next to the hotel.

breakfast was not as good as other hi express hotels

good breakfast, great customer service!

newer, clean hotel with a nice staff and good breakfast

hadn't been vacuumed, long black hair all over, waste basket in kitchen was dirty, drawer pulls on bathroom

no breakfast

the room suite was large enough to accommodate 5 adults and 2 kids

very clean and pet friendly. nice big room.

friendly staff. loved the kitchenette and pool area.

no frige no laundry

restaurant and bar on site was great as well

bed, accessible accomodations (walking distance to restaurants, shuttle)

while sitting at hotel bar which i do every night for a drink and dinner, one of your employees approached me

it was very clean ,had a gym, and nice bar

the beds we comfortable, the breakfast was delicious.

the gym is small but adequate

tv & wifi were excellent

the outdoor pool was a plus for my children, the lobby had a pretty big seating area to hangout as well as the

hamptons are not typically pet friendky

also the laundry services were out of order

the water was freezing and my kids could not enjoy it which was the whole reason for choosing this hotel

and if you have smaller kids they could just pull it right open no locks on the doors so no privacy in bathroom

clean, yummy breakfast and at a great price!

breakfast was great n location is great

the staff and the wash room for laundry

under construction and no indoor pool

easy access, plenty of parking, clean, quiet.

having to pay $50 in case of damages or if you order any room service or purchase anything.

outdoor pool was a plus

to the hotel tired from work at 11 and decided to do laundry then bc im not much of a morning person to wake up

parking, free breakfast, gym and pool area, laundry on site

i loved the indoor pool and it was quite. it s right off the interstate with little traffic.

it was a beautiful hotel, with comfortable beds and great shower and kitchen area

my friend and i enjoyed the fact that this hotel had a kitchen and appliances such as pans, so if you want to

location of my room was next to the laundry room

we also utilized and appreciated the pool and laundry room

my son was grateful for the 24 hour laundry facility and the availability of the fitness center

cool that it has laundry

the laundry center was a little outdated and could use some extra love.

pool access, gym, laundry room and places to sit to do work or just relax with a cup of coffee (coffee available

the laundry room everything was so

loved the location, the parking, and the facility

had a kitchen. was overall clean.

the breakfast did not have much healthy alternatives such as prepared fruits or black bread.

laundry smells like mold

the price was good and it has a pool and laundry facilities

-indoor pool -breakfast had lots of choices

they treated everyone well and made my kids and i feel welcomed

the bed was cozy and the showers were hot. the kids loved the pool!

there were no extra linens for the pull out bed, there were no laundry bags to use for dirty laundry

remodeled room, super clean, easy access to laundry facilities

mattress dirty , old , and not comfortable at old, employees not friendly at all , laundry room out of

very comfortable beds nice warm indoor pool and pet friendly

room was spacious with wonderful beds and breakfast was nicely presented

was very clean but had a musty odor no trash bag 4 towels n 2 wash clothes a underwear sat in the laundry room

don't like that they clean once every 15 days, look at some cockroaches also, the laundry machines are a bit

trash in laundry area, not a large variety of breakfast, and the bathroom door in my room did not stay

laundry machines were all going until 11pm or later

the laundry area was conveniently located and clean

as well as being able to use laundry services

the common areas, including the fitness center and laundry facilities, were also well-maintained and easily

location and cleanliness, laundry accommodations! staff are great!

the laundry facilities needed work 3 of 5 washing machines were out of order the entire 14 days we

to park elsewhere and walk to the hotel because there wasn t a single parking spot

there is a laundry room available on site

laundry is a bit messy and i had to run the dryer multiple times to dry my clothes completely

i loved the workout room and laundry facilities too

clean rooms , plenty of parking, nice lobby

were kids running around running into people

no hot breakfast, no coffee in room

breakfast was just ok

ample parking and staff are friendly, helpful and courteous

there and it stated pet friendly

good breakfast , comfortable beds, most staff friendly, free newspaper