wifi as a bit weak at times

pet fee is incredibly high, extra charges for laundry room

the pool, hot tub and ice machine were broken

paid 40 dollars extra to have a pet stay with us

be sure to ask for room on their parking lot side, the back of the motel borders a auto body service garage,

bed and pillow amazing, staff excellent, great breakfast and location. room spotless!!

no comfort height toilets. no access to guest laundry due to hotel renovations.

laundry room was a big plus

the laundry room a plus

the gym didn't look or feels so great

great morning breakfast & awesome room!!

i needed to use the laundry, but they had no quarters

the pool was closed indefinitely for maintenance.

pool n hot tub warm nice very good we will back prob number tines in new year as mother in

breakfast room under construction ....so continental breakfast was very skimpy

pool and hot tub are beyond words excellent

they let random non-paying people shower and do laundry there

laundry equipment was run down and parts were broken to expensive also. (washer and dryer)

like warm breakfast but can't because of corona

one thing i didn’t like was the advertisement for free breakfast

the price was right. included pool and breakfast. was clean and conveniently located.

it was great to have the bar and food available for purchase on property

advertised pool and fitness center were not available.

wasnt open at all after breakfast during my stay due to covid and they also didnt have the bar

pool and pool area was cold

24/7 snack bar where you can purchase snacks and drinks

they had the pantry open to get whatever you would like, and there was a coin operated laundry (you can purchase

awesome for kids, great breakfast. friendly breakfast staff. very clean. neat pool area.

very nice pool the kids loved it! really liked the walk in shower.

awesome for kids, great breakfast. friendly breakfast staff. very clean. neat pool area.

location location kids had a great time w/pool and water play adults liked the hot tub great food selections

and when we checked in (and every day after) the cleaning staff leave these big blue rolling laundry holders in

tried the pool yet, so can't rate

some pool restroom for women was out of order we just used men's also a washer was down but facility

the kids enjoyed the pool . the room is very nice and clean . the breakfast is good .

the kids enjoyed the pool . the room is very nice and clean . the breakfast is good .

have to walk too much if you are at the other side of the hotel to get to the laundry

pool, basketball court, clean room, free laundry

tried to do laundry and there were kids all over the gym equipment and hanging out in the laundry room

location, social evenings, laundry facilities, courtyard

the laundry room was

room, with full size refrigerator/kitchenette; lots of storage space, convenient laundry facilities

i like the rooms and that it has laundry.

like that it has laundry facility, the rooms and the staff provided excellent customer service

enjoyed all the amenities, the large room, and the kitchenette and the laundry room

laundry is low priced and provide laundry soap free if needed

didn't eat breakfast here, was meeting our son.

was nice the pool was open later, too

the room was wonderful. the pool was amazing. the breakfast was awesome

very hot (every single other guest we encountered down there agreed), but we just jumped in the pool after a

staff was very accommodating and breakfast was excellent!

wifi works easily

in pool / fitness room was not on at 6am, as the controls may not have been adjusted for dst

pool area was very nice

breakfast staff was super nice clean hotel bar connected in a good area

breakfast staff was super nice clean hotel bar connected in a good area

thought the price was a little expensive for the area and we were disappointed the bar was open until 11:00 pm

a little expensive for the area and we were disappointed the bar was open until 11:00 pm but the kitchen closed

parking was confusing, difficult to locate my car when i departed

parking ramp is a maze, parking a large suv could be trying. our view was the roof.

expected rooms to be not so ordinary. parking garage was not marked well .

to laundry'extremely noisy'doors banging all the time

staff, very clean room, comfortable bed, the suite made it nice for the kids to have their own television at

efficient facility, good breakfast buffet, terrific layout of the building with very pleasant staff in good

i personally don't like to walk through lobby to get to pool

staff, very clean room, comfortable bed, the suite made it nice for the kids to have their own television at

pool and hot tub great!

too much chlorine in the pool.

parking was outside and away from main bldg

/ pool area closed at 10 on a weekend and didn't open till 8 in morning

parking was very inconvenient.

laundry machines out of service

staff, pool was nasty, hotntub not working

i didn t use it but if you re a family with kids, they have a really great pool area

kids loved the pool, it was perfect if you have variety of age children

really everything was great and had fun at the pool and good breakfast

they have a pool table and also a laundry room that is a courtesy for the guests

loved having 24 hour access to the free on-site guest laundry with detergent

the free laundry imenities

was great and it was during a snow storm and they were very nice and worked hard to clear the parking lot and

centrally located with ample free parking on-site made it easy to get around

laundry was on main level in very well lit room so i felt safe when i had to go do laundry at

the size of the room and the fireplace

beautiful, staff friendly, great value, wonderful breakfast and the children loved the salt water pool

breakfast was great - hot scrambled eggs, sausage, potatoes and french toast sticks or pancakes

even the pull out sofa was comfortable for the kids

ice machine poor laundry facility as an established guest was asked to provide a cash deposit the carpets were

with good water pressure, the staff was nice and helpful, the wifi worked well and they had guest laundry

laundry

put me next to the laundry room they tried coming in my room twice with out my permissions and they checked me

parking lot icy

pool and very clean.

crew was amazing at all times and breakfast really good.

pet fee

the lobby tables don't get wiped down very often, so at breakfast, it's hard to find a clean table

loved having a full kitchen

the bunk beds in the rm for the kids was great along with the pool and water park!

everything else was great. the water park/pool area was magical for kids!

the water park wasn t open but the kids still had a blast in the water

nice restaurant and bar area and the patio is great

the broccoli in the cheesy potatos at breakfast were really mushy

thing i didn t like abt property, the ppl that serve breakfast always comes out to monitor me and my family

the breakfast at this hotel was actually food my family eats and i was so grateful

there was no info in the room as far as breakfast time or wifi

went to ask if i could take my breakfast to my room, and the nice young lady at the front desk said yes and

clean rooms with modern decor and comfortable beds. large gym area.

i also wish laundry rooms were kept better

had to go to laundry room for more

filthy laundry room

i could hear kids running in the halls , not very sound proof but whatever

i liked the big room, staff was very friendly,the bar right next door

ppol/hottub/kiddy pool facility

breakfast was just what the kids needed and wanted

bed, pool

staff, cleanliness, location and breakfast..great value!

kids yelling and running up and down hallways and common areas late into night

laundry facilities in the room was fabulous

washer and dryer right in the bathroom makes doing laundry easy and helps me have one less chore when i get back

lay out, loved the 3 bedrooms plus living areas, kitchen and laundry appliances great quality, kitchen has bare

staff, brand new apartment with everything you ll need inside (equipped kitchen, laundry and dryer, fast wifi

place if you want kitchen and laundry amenities

staff was wonderful, everything was clean and neat and breakfast was fantastic!

breakfast had great selections. grandchildren loved the pool. staff is very friendly.

staff was friendly and helpful. the breakfast was better than i had imagined.

but mostly, the staff and excellent breakfast

was great, should have the paper cups to go to room by the breakfast bar, did not know that they where by the

also the fragrances in the cleaning and / or laundry products were strong, overbearing and may be unhealthy

no laundry and the breakfast was way overpriced.

we did not stay long enough to take advantage of the breakfast or the bar, but we will next time for sure

hotel is built around the pool so in the hall at every level there is the strong pool chemical smell

the screaming kids in the pool. but, that s kids. they were quiet by 11:00.

the beds were comfy. breakfast/pool times were very accommodating.

breakfast was excellent, but was surprised that there was no meat { bacon/ sausage } offered!

the lodging and the breakfast were more than enough for our visit.

& cleanliness of our room, easy to find a handicap parking space even though we arrived after 9 pm

good breakfast, liked the pillows

no laundry facilities.

worst stay they had no laundry on site no good housekeeping and no vending machines and always had trouble with

no laundry & no vending machines

no guest laundry facilities. only one very slow elevator.

laundry smell

kids loved the pool. room was great.

even the lady that delivered the room service from the restaurant attached to the place next door

the pool was also small and no hot tub

smart design, new amenities,access to decent bar and grill, nice gym equipment

smart design, new amenities,access to decent bar and grill, nice gym equipment

the hotel was very clean, had a nice pool area, free parking, and wonderful, helpful staff

a large group with kids was also staying at the same time; they had all been allocated rooms on a separate

would have been nice to know when reserving it as part of the fun of the trip for the kids is swimming

would have been nice to know when reserving it as part of the fun of the trip for the kids is swimming

shuttle didnt go to the stadium or downtown at all

construction by location, gym, check-in

i couldn't get over the great breakfast they have even if i only got to eat once

cons: train noise, bright parking lot lights shine into room, lobby restroom needed cleaning

the breakfast was not the best - the eggs were very grainy and the pastries were definitely dry.

don't think there was anything i didn't like , except for the ice in the parking and up along the entrance door

smelling hallways, moldy peeling wallpaper in laundry area, broken security door, food quality was poor

the parking lot..

the breakfast was limited, breads, muffins were stale .. juice from machine was watery .

construction was taking place and we couldn't figure out how to even get into the parking lot

suggest some warm items on the breakfast menu

it may seem small and i m sure it came down to not having laundry staff but it made our life miserable because

we happened to go in the middle of a snow storm, they made sure during that time the walkways and parking lot

the hot tub was not hot. it was barely warmer than the pool.

the water was warm loved that we could also buy drinks by the pool

missing a few key amenities in the room a blanket for the pull out couch, coffee creamer, and bar soap to

the staff was most excellent and they helped me out a lot with cleanliness and laundry among other things

the indoor water slide and pool area

pool had a water slide which was fun

cleanliness, size of room,pool!!

bed was very comfortable and the hot breakfast was very good

complimentary laundry not so great.

having a gym and laundry on the same level as the room

also kids were running up and down the halls and stairs for hours

loud kids in pool until 10 pm

clean. excellent breakfast options

said 'we put two of everything in your king bed room' as if they are really worried about the laundry bill

sounded like laundry spin cycle

only one ice machine. hotel looks dated, no laundry soap.

fitness room equipment outdated or did not work

pool and hot tub were perfect temperatures

great complimentary breakfast

excellent breakfast

bed was very uncomfortable couldn't sleep the two nights that we stayed there there way kids running up and down

pool area is outdated looks like it could use some remodeling

there and i was able to get in at 1 pm and the room was very nice nice warm breakfast nice warm pool and hot

of free parking the facilities in the hotel are good with a small well equipped gym, pool and laundry facility

it was also really nice to have a pool, hot tub, workout room, and laundry room

breakfast is great and having the laundry was really helpful

plenty of free parking the facilities in the hotel are good with a small well equipped gym, pool and laundry

and close to chanhassen with all rooms pet friendly

the laundry room is very useful and the front desk has laundry detergent and quarters

planned everything for the bachelorette party and made the bookings, but was getting done at the spa last, so

from checking in to the breakfast room we felt very welcome and well taken care of

suite layout which included a full kitchen where we could prepare our meals, as i had just had outpatient eye

while the hotel does not have a swimming pool, you can use the pool at the spring hill suites next-door

free parking with lots of spaces available

pool was great. just wish there was more tables pool side.

room service plates (from another room)sat out in the hallway for at least two days

nice room, great staff. room service was excellent.

room service didn?t pick up for a long long long time.

there is laundry for $1 wash/dry so you can head home with clean clothes

the breakfast was awesome

pool is smaller than expected and they put breakfast away at 9:45 instead of 10 on monday so i

great staff, rooms, breakfast & location! we d stay here again:)

the pool was out of order

wonderful facilities, including a laundry

the breakfast was very good every morning

very clean and a friendly staff. really all you need. the breakfast was good as well :)

location was great - plenty of free parking

front desk staff, clean hallways, rooms, pool area, room and bed very comfortable, nice hot breakfast, great

was pretty quiet and staff was friendly. ladies in laundry were especially polite and helpful

i especially loved breakfast and the swimming pool

wifi never worked the whole stay

this property was a pleasant surprise. staff super friendly, very clean. breakfast good!

were non smokers and dont have pets thanks

the continental breakfast was bad, old hard stale bread, hard muffins

the breakfast was substandard very little food no milk and outdated cereal ud83dudc4e

did not sample the breakfast--had to get on the road very early

no juice or milk for the cereal at breakfast

one day they cleared breakfast an hour early and there is no staff during the day to ask for some food

fitness center was perfect for what was needed for only one night

the reveal bar on the sixth floor is to die for: great bartenders and a view of downtown minneapolis

roof top bar was nice.

not enough parking so we had to walk a little ways away.

small parking lot

the pool was open but laundry and breakfast and everything else wasn't.

no guidance of laundry service.

didn't like the temperature of the water in the pool and jacuzzi

i loved how clean the pool area was, even in the corners and niches that usually get forgotten

desk manager helped me with using the pool when empty

we had a room with a big spa tub and it was the best part of all

was a pool and jacuzzi that were closed down during our stay because of the covid19 i guess but we still

location and the pool was open late so our newborn could sleep in the room and we could talk/hangout there

very friendly!! clean! excellent breakfast, staff kept up on everything and was very busy!!

the location in the down and the parking lot very small and acquired parking spots

not crowded followed safety lots of sanitizer everywhere parking easy

i liked that they had early check in

that we wanted for a nice weekend bar restaurant swimming pool jacuzzi was available

great rooms, good size. gym was well equipped. pool and hot tub were open. nice stay

flooring around the pool is extremely slippery when it is wet

best room service breakfast i've ever had

would have preferred for hot tub to be outside, there were lots of loud kids in the pool area which prevented

awesome smart tv so we could login to netflix for the kids

free parking(spent $41 for overnight parking in denver one month ago)

the free parking was nice.

onsite coin operated laundry

no kitchen open that was my dinner and breakfast

wasn t that big of a deal because i was able to hang out in the lounge area and use the free wifi

loved the breakfast, my room that had a mini fridge and a microwave, the pool room which was lined with cider

convenient location for our needs. pool and hot tub.

i usually would've checked out all the amenities like the pool and breakfast, but our room was so comfortable

breakfast offerings

great breakfast.

staff, clean rooms, nice breakfast variety

lots of parking, and very quiet location.

real wood burning fireplace!

rooms were nice and the breakfast was great.

best breakfast of any hotel. large rooms.

parking lot could have used a little more lighting.

excellent breakfast buffet with lots of variety and healthy options

room was right across from kitchen and laundry room and close to front desk

like the friendliness of the staff, the early check in, wi fi, and the free breakfast

room way super clean and bed was big and comfortable. great service. free breakfast.

it was clean and outside parking was well lit.

the pool area was very clean and there were towels, unlike many places

the staff gave us some from the staff kitchen

that it is pet friendly

lack of parking, especially boat trailers or business trailers. cramped.

more breakfast food.

the only thing i thought was misleading was the breakfast

great - staff - food - location - breakfast - friendly staff

hotel, clean, new facilities with breakfast included

the pool was alittle bigger

clean, friendly staff, great breakfast

parking is terrible

laundry option

no pool no laundry breakfast outrageously priced

no breakfast other than a bagels and muffins.

the only bummer is the pool area is closed for remodeling (i wish they could update online to let people

even though i had to pay $50 for early check in

laundry facility options and staff suggested we talk laundry to a neighboring hotel and use theirs

microwave in the rooms and going outside to do laundry

out just cus it was raining a lil out, desk chair looked like a dog chewed on it, no hot tub or laundry

no laundry facilities

that they don t have a laundry machine s specially when you stay with a kids

there was laundry, office area and workout

kid friendly. has a laundry room.

the hotel's fault but there were kids running up and down our hall pretty late at night and they were quite loud

with our 2 little kiddos and the room set up was perfect, the pull out couch worked great for the kids, and we

too many kids in pool for a small pool and hot tub;(

of dirty laundry and garbage were still in the hallway till 6pm waiting to be picked up

i liked that it was a decent place to stay and keep the kids entertained for a couple of days.

pool area could have been bigger

location, good breakfast, kids loved the pool

very helpful, breakfast was good. pool open until 11pm, it was amazing!

laundry room in the main building was nice , staff were very nice

waffle maker made the already great breakfast selection even more diverse and appetizing

pool area was very small and not private.

pool was closed.

kitchen, size of the room

no breakfast

it had a very cute kitchen we were anxious to cook

while friendly, staff ran out of inserts for room card and didn t tell us anything about wifi, checkout time

i did not have the breakfast

card and didn t tell us anything about wifi, checkout time, how to find our room, or the free breakfast

guest laundry area clean and pleasant

i got the room with kitchen and had everything i needed

the room was great and really enjoyed the kitchen area and comfy bed

thoughtful items like kitchen roll and dishwashing liquid provided as well as kitchen napkins

the breakfast was satisfying and the area was clean

they did have trash bags in the trash cans and they also didn t have dirty laundry bags either

the cleanliness, the bar and room was beautiful and spacious.

nice bar area to hang out at and great bartender in wes

the wifi doesn t work well in the room

the wifi is slow and unstable, making it hard to work at night if you need to

be awesome if there was more than one washer and dryer in guest laundry but so grateful they actually had one

in addition, it got self laundry service which is really the traveling people need

clean. spacious rooms, friendly helpful staff & good breakfast

location, comfortable room & bed, good breakfast, easy parking, courteous staff.

a deal breaker, but breakfast was so busy that food was running out

were lucky enough to receive a room upgrade, the breakfast was wonderful and the location was

beds are just ok for two persons, sofas only ok for younger kids, too narrow for two teenagers

great staff, location and amenities especially the kitchen. you have everything you would need.

also a full kitchen

large rooms, friendly staff, nice pool, great location!

no breakfast and laundry facility.

bed linen had not gone through the laundry

very generous breakfast, friendly helpful staff

wasnt available due to kitchen issue

staff was amazing! lots if breakfast options, and late check out time!

elevator malfunction. no laundry service.

poor room preparation - my bath towels were wet though fresh, staff unsurprised because laundry is difficult

the gym, was small but well laid out and had a good amount of equipment

premium design, breakfast, bikes available to borrow, convenient location, art on exterior windows of ground

the property itself was very nice obviously this place is not a hotel for if you have little kids as there

laundry to reception just before 09:00

speedy delivery of room service

the bar downstairs was sufficient for what i wanted

claimed to be pet friendly with many amenities available for the dogs but upon arrival none of those amenities

carole very very friendly. spa tub worked great and was very relaxing.

really comfortable and spacious, lobby, gym and laundry were also nice and convenient

laundry room did not have a chance machine and front desk did not have change either at the time

conversation from next room, carpet stained and no l audrey bag, had to ask front desk for laundry bag

for the price, but college-age age kids seem to go here to party

no pool like advertised,not pet friendly,ice maker broke only hbo no movie ordering nothing special at all

and we were never changed to a different room; - there was a cockroach covered by towels in the laundry room

hotel, pool, laundry, fitness, spacious beautiful rooms, about a three minute walk to the target center through

no quarters were available to do laundry on our last morning there

family wasn't cleaned and ready for check-in until after 6pm and they were there with two young kids by 3:30

the pool area was adequate and loved the large tv's in our room

do not have laundry machines on site, nor are there any in the immediate neighborhood

our kids were obviously bummed, but i am thankful she took initiative to get it cleaned up

the lobby was amazing the bar was great

location, 24/7 room service

the free wifi is not usable as you cant get on it

the self serve laundry on the 3rd floor - only 1 washer was able to accept coin and neither drier was able to

before i made reservations i asked if there was laundry facilities

was a laundry list of issues , no staff was willing to help or something to justify

no laundry service is unacceptable

along our path coming back which put us out in the frigid cold walking back to the hotel with our kids

room was right next to a utility or laundry room

there s a laundry facility & gym but i didn t use those on this occasion

very nice kitchen

the breakfast was excellent. the room was super clean and very modern.

2 bedroom suite with 2 private bathrooms, living room and kitchen

wifi would've been helpful with what we payed for the upgrade

room service, no valet parking, we had power cut during our stay and no one was there to fix

) this hotel is pet friendly and that part was awesome, too

clean front desk staff fantastic bar and restaurant staff fantastic rooms clean and modern

great location and room service.

paid $23 for the express laundry service, to have them press a dress shirt and steam a two-piece suit

close to rooftop bar and grill and mayo sports to include pwc bldg.

our stay was short so we didn't have the opportunity to use the gym or wood & paddle

the gym, and the spacious reception area.

the 24/7 gym was convenient and allowed me to get a workout in while i was there

i wouldn’t consider this place for little kids, but for a romantic night with your spouse it is perfect

beautiful, clean space and attentive staff. great gym!

i had problem connecting with the wifi

breakfast isn't free, but it's delicious and reasonable

able to accommodate a late check out per our request

liked that they had the laundry room, although due to the number of people, it was tough to get a machine

facility, but do not stay in 104 or 105 which back onto the laundry that runs all night

on-site laundry

i would have liked lotion, a laundry bag and breakfast was too basic and needs to be a notch up in quality

the laundry noise every morning at 3 and 6

the air conditioner was awful. no laundry room

we did not have time to check out breakfast, chaska is an interesting city and i'd love to visit again

i didn't find breakfast options.

breakfast is pretty sparse and there's no place to sit if someone else is using the one table

parking lot was a mess

out did themselves with the rose petals in the room

dried flowers in the restaurant and bar areas they are sad and cheap

everything the gym ,pool and spa were excellent staff couldn t do enough for you

bar service was good on drinks slow on food

spa was too busy...

only water available was through room service or purchasing through the hotel gift shop or lobby coffee shop

, considerable used room service items and food delivery bags in the hallways)

dirty and room service left out for days

location for the convention center, we were there for a gymnastics tournament during a snow storm

we were in joining room next to kids so it was extra loud

room service for dinner, my steak was disgusting

no room service after 11, no restaurant

the room was nice, and the bed comfortable. also, the downstairs bar was very elegant.

we chose hells kitchen right across the street which was great

there is not a pool, spa or rooftop deck of any sort.

extra charges for things that should be included wifi, i booked 2 queen beds but got got 2 double beds

steel sided pool was slippery

the gym was really great and the skyway access was an added perk

wifi in room was not free, as advertised

location. cleanliness. gym.

great location and awesome bar and restaurant

nice hotel front desk didn t mind us playing pool at 5 am which was awesome and gave us late checkout couldn

no pool

the bar area was welcoming and fun

i enjoy the spacious room and the bar and restaurant. they also have a pool table in the lobby!

thankfully the industry has adopted unscented laundry products on linens and towels

i liked the rufus bar and the bed. the bed was very comfortable.

there was no room service available. that was one reason i choose a classy hotel.

i loved the intentionality of the decor, the name of the bar and the history of the building

interesting building and decor, great location and an excellent gym

the free breakfast as the sandwiches were horrid.

about room service

of construction/trash on rooftop outside our window & no room service

i m not take breakfast

we brought along our dog, and it would have been nice to have pet relief station closer.