super clean and comfortable, loved the pool

was clean; parking is easy & plentiful; love that it had a coffee maker, microwave & fridge in room; nice bed

parking lot had giant pot hole

location was wonderful, parking was good and staff was friendly.

nice bar in the foyer

very confortable,great breakfast,staff great,eating places close .

breakfast was delicious.

the new room we got looked very clean though:) wish the pool was a little warmer and wish there was a hot tub

kitchen area was dirty and trash was over flowing

my kids enjoyed the pool, but it was freezing

(another reason i chose the fairfield for kids to swim) went down around 7pm n was locked out of the pool

location was great disappointed in the breakfast

breakfast and location great

the staff was kind and professional, the complimentary breakfast had a wide variety of food.

i liked how clean the room was. and the breakfast was convenient (i only wanted coffee).

broken in guest laundry

hot buffet style breakfast

pet friendly

the breakfast. excellent as always.

specifically chose this hotel so my grandchildren could come up and take advantage of the pool and the water

room, guest blasting music past midnight, breakfast was average at best, no bar, and extra small pool

location, good breakfast, room was spacious and clean. friendly front desk staff.

suites, clean, new, great location, good parking, tasty breakfast

the pool was open late, and the room was very spacious

i didn't like the kids running back and forth and them playing in the elevators.

there was a $75 nonrefundable pet fee we didn't know about until we were checking in

the towels at the pool and gym were out a few days.

pool was small and dirty looking.

pool was nice, but no hot tub

loved the complimentary breakfast and enjoyed their outside patio areas

easy check in, close to room parking, laundry facilities.

laundry is dirty

the laundry machines

the parking lot spaces seemed to be very narrow

i think. the over all experience was good. breakfast is a little week. but coffee amazing

pool was green and the rooms smelled like a musty laundry room

the ice machine on our floor didn t work and the laundry facility was down as well

of renovations, daytime painting in laundry room, no signs workers directly across room verbally abusing on

no wifi in room 145

parking is plentiful and easy to get on and off i35

the rooms and laundry room and facility is very well kept and clean

laundry machine was old

laundry was difficult

i was unable to get change for the laundry room.

the laundry facilities are broken

no laundry

no parking

the pool and hit tin were closed for maintenance most of my stay which was about a week.

pool!

while parking was good, some guest were smoking out there

clean and comfortable! breakfast exceeded all expectations.

breakfast was amazing

breakfast and location were great!

staff was friendly and breakfast was good

our room was a great size and the pool and gym suitable

the free laundry is great.and the kitchen.with a full size fridge

the free laundry room was great

work space nice linens absorbant towels magnifing mirror that could leave the bathroom great fitness center free

loved having a kitchen in room and had we stayed longer i would have used it

the free laundry is great.and the kitchen.with a full size fridge

the laundry was closed while we were there but that was no big deal.

thought there was hot free brkfst but it was not. guest laundry was in different building!

guest laundry was unavailable and did not have prior notice but otherwise it was a very pleasant stay and

the breakfast was included in the price of the room

particularly impressive was the breakfast buffet where they provide free masks and gloves so that you can enjoy

ease of getting to the pool from the indoor waiting area

the kids enjoyed the pool and the adults the hot tub

pool was a hit with the kids. beds were comfortable. cereal choices were great.

loved desk set up which allowed me to connect to wi-fi and work as well as enjoy pool with

pool was moldy

the shower, room table / desk, good lighting first floor location close to laundryvendingoffice

the laundry room

pet area pet 'station' did not have bags...so many did not pick up after their pet.

i also liked that pets stay for free, no charge nor questions about my pet, they said ok and checked me in

checking in, i'd inquired about late check-out, as my next day flight was close to 4 pm, and clerk told me to

laundry lying around the wet

laundry room was just a washer and dryer in hallway

the bedding looked as if it was retrieved from the dirty laundry and was beyond wrinkled so we were left with

i was told i could not eat breakfast in the room and upon departure the laundry clerk took my trash out of

laundry was broke front lady is rude more interested in what's on the computer than connection with

this hotel is amazing the staff is friendly and the heated pool was a bonus. rooms were clean

enough parking

parking lot was tight when it came to backing out of a parking place and we had to be careful not

the spa would not bubble

amenities, pool, gym, and the room was spacious.

the tvs and kitchen appliances were out dated. tvs need more options to go with the wifi.

and do my laundry

the no breakfast and not being able to use quarters in laundry room. plu there was no pantry.

carpets need shampooed. debris in laundry room needs picked up.

room cleaning i like the attendance i like the way the clerk come to you with respect i like the laundry room

it has sufficient laundry facilities and ample on-site parking

room was right next to the laundry

had to call the front desk to complain, was told they had no control over the parking lot (i think they do)

they would have upgraded our room but we wanted the ground floor because of our pet

parking close to the door--hurricane-like weather conditions. comfortable bed & pillows. quiet.

good breakfast great room

suite was beautiful and very cozy. the continental breakfast bar was amazing!

a maintenance man broke into the room and scared my kids

crowded with teams of kids playing sports but understand that because of their facilities it does

the room was great, the beds were comfortable, the pool and hot tub were so nice, especially with kids

the pool

laundry available was great

the room we stayed in was clean and close to the laundry.

the staff was amazing, loved the pool, hot tub and exercise room

great friendly service , swimming area was nice kids had fun time , delicious breakfast ?

nightly drinks, dinner, incredible breakfast -- all included

we had one tiny bar of soap for the sink

the bar and the breakfast was great

the other thing i liked was there is an onsite laundry facility

good location, comfortable, very clean, secure laundry/vending area

features= a safe, iron and ironing board, large refrigerator, 24hr laundry, hardwood floors, plenty of instant

lot , neighborhood is safe convenient restaurant on same lot and quick trip both just a hop skip, laundry room

laundry facilities were adjacent to our room

free laundry facility and gym

hotel/ room/ laundry room/ main lounge are all very clean

also the fact that they don t charge you for laundry usage (just need to provide your own detergent)

breakfast options and free laundry!!

breakfast is provided (including rice!) no coins needed for laundry.

we were moved to a room intended as a staff rest room, adjacent to the hotel laundry, with very noisy laundry

laundry availability

they stuck us in a room right by laundry and so it was extra noisy and the hot water would go cold when laundry

minimal facilities wifi marginal

kitchenettes

in the laundry room

free laundry. room was very modern and sleek. front desk people were great as well

free laundry facilities (bring your own laundry detergent) very clean room

laundry(

rooms were great, free laundry is a nice perk too.

i used the laundry room, which is very convenient

they provided a laundry basket

enjoyed the guest laundry facilities as they were most convenient and clean

loved having the laundry facilities on site and at a reasonable price

appreciated the on-site laundry facility

no laundry facilities

pet policy

pool and hot tube water was perfect temp couldn't have been any better

small parking lot

parking lot was horrible

hotel, then it will work for you, just ignore the stale cigarette smell in the lobby, rooms and laundry/bedding

plus, laundry facility on-site was super-convenient and affordable for me

truck parking 53 footers allowed

parking

wifi could be a little better. it doesn t reach the further rooms well.

room was large and pool was nice

decent breakfast, nice pool and hot tub area.

big room, nice pool & hot tub, spa tub in bedroom. breakfast good each day.

love this hotel. great breakfast, great pool, great room. everything is fabulous here

breakfast was also very good

it was a huge inconvenience to find a laundry mat to be able to wash uniforms that were needed

clean rooms, nice pool/spa

no cont. breakfast, parking spots were very close together..

we couldn't use the pool sunday night because someone had an accident

ladder in pool was broken

dryer in the laundry room needs to be replavef. it took 2 hrs to dry a small load of laundry

are wrong and need to be changed, especially since the ice machine is located in the guest laundry, and only

broken elevator, flood laundry/ice machine room

the pool area was clean and so was the gym

great value, plenty of larger rig/trailer parking

traveling for sports and the ice machine worked and breakfast was great

the parking was pretty limited due to construction.

breakfast was wonderful. the people that worked there were very kind. very nice

the breakfast was amazing!

the bed, the pillows, the sheets, the simple cleanliness of it all, the pool, the breakfast!

wish the spa and hot tub were up and running

room service and discrimatory factors in the coffee shop.

room service food was substandard

the pool was a little too cold for my taste. it made it hard to enjoy.

the pool was lovely, but my husband doesn t like to swim

hardly any laundry units and beds were not at all queen size and not very comfortable.

workout room is amazing. new facility. bar not open yet. pool is very small but nice.

pool was nice except it was hot in pool area

small pool

our kids enjoyed the pool

disappointed that the water in pool and hot tub was so cold ! no one could stay in it

swimming pool not open and we are told hasn t been used for a year

room, great location, excellent breakfast options, easy parking, well stocked kitchen, good

good decent breakfast, even my picky kids enjoyed the waffle topping selections.

nice rooms, the queen studio was spacious and had a nice kitchen

parking is very tight

great breakfast!

the pool was ok, but not really heated well

breakfast was good. staff was nice. bed was comfortable

the area around the pool was extremely disgusting

good breakfast buffet. room was a suite that was very spacious, clean and nice.

the extras we usually get. i wish we could have had at least room service for breakfast.

the pool and hot tub were not available.

the gym could have some weight. and spray to wipe the machines down.

pool was great but the spa was small and not very hot

laundry facilities came in handy

very clean, quiet and a good price! we appreciated the laundry.

we were on the top floor which is very hot in the hallways (laundry is in the top floor for

breakfast was great

well-lit parking

my son called the desk,as i was covered in soap, to which the staff replied, we re doing laundry right

laundry was not in operation

the breakfast was delicious

it was clean and breakfast was great.

comfortable breakfast was good

the pool, ice machine, laundry room all were closed

is excellent, the room was very clean and comfortable, the breakfast was very good as well

had issues all weekend and the parking lot was a little slick due to recent snow/the direction the building

wifi didn t work no hot water pool always gave problems with it!

breakfast was good

is a very family friendly hotel, with breakfast included, and the convenience of a guest laundry room

they have laundry room. very convenient.

friendly staff, easy to get to, clean room, convenient laundry facility

clean, well insulated against sound, friendly staff, good breakfast and hot water, tea and coffee always on hand

parking is a little tight when hotel is full for crew cab pickups

love the breakfast and i like how u get free complementary drink there pool gym

happy hour, free breakfast and the bed was very comfortable

it was a lot of kids running around and not watched by parents whats so ever

from hotel employee in the breakfast area, the gentleman who delivered room service, to the front desk service

besides how nice, breakfast was great.

nice gym with free weights, bench, cable machine, treadmills, elliptical and rowing machine

drinks at the verbena bar were excellent

the place was full of soccer kids running wild

gym was nicely designed

nice big pool inside and outside for the kids

cost extra, noise level on the floor was not quiet after 10 lots of kids, believe ball tournament,would of been

charges, pool very cold, extremely noisy neighbors and only a free coffee as an apology

laundry machines on site

staff, cleanliness and amenities like breakfast, internet, laundry and an outdoor pool for that price

didn t include breakfast in price and understaffed. reception had to help with laundry.

channel guide, questions when i asked where the laundry room was and covered parking would be

location close to everything- liked that it was an outdoor pool.

abundant choices for breakfast

the fitness center has a variety of machines and free weights as well

great breakfast!

) the complementary breakfast was much better than you normally get, with cheesy egg casserole, pancakes, cinnamon

the pool was clean and actually heated

getting locked in the laundry room. it's been fixed lol

we used the laundry facilities with no problems

things for the hotel to consider would be: add a change machine in the laundry room, turning up the temp in

access from highway was easy, there are restaurants and grocery stores close by- parking lot was well lit and

maybe more on the breakfast menu

meals included, wifi and cleanliness

the staff was friendly and let you know about the free happy hour and breakfast

only thing that was not awesome was simply just how many guests with little kids were staying in the hotel

we then went to the pool to relax, and enjoy our drinks while the kids played

convenient off of route, easy in, parking garage, grass to walk my dogs, snacks

more diversified breakfast, a working clothes washer, hallways too noisy from all doors opening and closing,

the breakfast was very minimal: hard boiled eggs, cold cereal, bagels

pool and breakfast

pool and breakfast

clean, friendly staff, good breakfast

no bible in room, had to tell day before to have room cleaned,no laundry bag

great wifi

staff was friendly, hotel was clean, nice pool, great breakfast

the location and the breakfast.

great breakfast, as far as hotel breakfasts go!

flat top cook top, coffee maker, toaster, hair dryer, dish soap, sponges, dishwasher pod, laundry facility $2

staff was helpful when i needed to use the laundry

everything was as expected and very nice. clean and fresh. kids had a good time.

kids or somebody running around in the room over us was also annoying since it was after 11 pm

size of the room was great, nice to have a decent sofa and a separate kitchen which also included a dish washer

don't do your laundry here takes ten dollars to dry a load

strong smell of skunk or marijuana from the laundry/maintenance room by the elevator on the 2nd floor

bring your own change if needing to do laundry

guest laundry room needs to be remodel overall great

the hall was full of dirty laundry containers that we had to try to manage thru getting to our room

courtyard was a bonus for relaxing. laundry was a plus. staff made this stay enjoyable

the hotel is super nice, pool is nice. nice big clean room. friendly staff

pool area was small and overcrowded with guests that we re having a party, so my son didn t get

my stay was was a getaway-as a mom of 4 kids and a school social worker during one of the toughest school years

we were a little disappointed that there was no hottub with the indoor pool.

easy to reach upstairs from outside laundry room. very kind staff.

to go outside and walk to use the guest laundry facilities

clean room, comfortable bed, clean towels, excellent breakfast, friendly staff

breakfast was just okay

there were women walking the parking lot all night

enjoyed the breakfast and the laundry facilities

only one washer and dryer in the laundry facility

only thing was no indoor pool

it was pet friendly

the parking

complimentary laundry detergent is great also

it was inconvenient to have to bring down dirty laundry to replace it with new ones and trash stacked

laundry facilities were great

loved having in- room laundry and a full kitchen

that the amenities, especially if someone stayed several days or more to have the full suite & laundry services

in a lot of the amenities since we were only there one night, but we noticed there was free laundry and a nice

no laundry bags

available games and misc items to borrow, the cleanliness, great supply of cooking utensils, free laundry services

friendly, near great wolf lodge, very clean, smells lovely, wonderful workout facility, laundry, room has a

the staff was super nice, and helpful. free laundry is awesome yo!!

no laundry facilities and no continental breakfast made traveling with kids in sports difficult.

kids loved the pool

the indoor pool is a nice touch

room had rose petals laid out on the floor from the last person and was not cleaned up

the fresh fruit and pool

check in was easy and the ice and laundry facilities are easily accessible

the location of the room it was next to the laundry room and the stairs

pool , hot tub and courtyard very clean and

comfortable beds, quiet, nice modern rooms, clean. pool and hot tub were great.

due to rain i was stuck in a hotel room with 2 kids who wanted to swim and my whole stay we only got to swim

the size of the room and the kitchenette were perfect, as was the location

maybe the pool stay open later than 10pm

our room was located on the first floor by the lobby and gym so lots of traffic outside the room that was loud

plenty of space and things for kids to do

we usually never complain, but there apparently were young kids one floor above us and they were running,

the staff was extremely helpful and nice. there was guest laundry.

i guess if you really had to say anything that could be slightly better it would be a bigger bar and a little

pool was cold

pool was small and indoor. too humid to enjoy.

com says pet friendly

i wish that it had laundry facilities and a jacuzzi

we had a slew of baseball players - horrible kids/parents

friendly & professional desk staff, clean room, nice decor, good location, ample parking.

parking was interesting

the staff was friendly, the breakfast was good with plenty of options, and the pool was clean and enjoyable

easy to access stairway breakfast buffet had fresh fruit and hard boiled eggs coffee was good laundry facilities

the laundry room was stacked with dirty towels while people were just talking at the front desk

no laundry bags

our room is close to the pool area, and due to pool lack of ventilation during the cold months

she even got us an early check in that was soo appreciated

was next to guest laundry

the property is well maintained and it has many amenities-pool, fitness room, laundry, outdoor seating areas,

refundable $100 pet deposit

room with comfy bed, couch for sitting or sleeping and a small kitchen

lighted parking

the laundry facitily had a defective dryer however they quickly refunded and i believe they were fast

the laundry only accepted debt. it wouldn't let me do more than a load. it declined my card

laundry facilities were very clean as well

air conditioning, wifi, and laundry all worked well

had to pay to do laundry

no laundry available

to crash- not go in search for food:) also very disappointed there wasn't a way for us to do laundry on site

weird bringing our own laundry and trash down.

laundry facility on site would have been nice and some door hardware to keep the doors to the rooms

breakfast was very good and well stocked

facility has a guest laundry that was inexpensive and very convenient

i wanted to do laundry on the last day of our visit but unfortunately they only had one washer for guest laundry

clean hotel, friendly staff, yummy breakfast, close to her apartment and local shopping

my family really enjoyed themselves, especially the pool use and the morning breakfast.

nice new carpeting throughout, good breakfast with variety

it was fine. it has a place to do laundry onsite.

we booked quite late, needed a pet room

parking was not the greatest as there is no door on the back side of the building and not enough

parking lot was small.

location near legends, children's mercy park and the casino.

the hotel room and lobby were immaculate. wonderful breakfast and comfortable bed.

i loved the gym n pool areas

the pool was nice and not super crowded

clean and nice breakfast.

the staff, breakfast and the cleanliness.

they had the laundry room though one washing machine and one dryer.

modern style, free pet stay and parking, comfy beds

the parking is too far but everything else is perfect!

pool was out of service

in the bar and that it did not have much in the way of a selection of wine

there is a guest laundry with 1 washer and 1 dryer located in the building and you can purchase laundry supplies

the night my bed just starts shaking violently on its own i think it is because we are under the laundry room

parking

they allowed us a late check out do to cold weather and timing of doctor appointment

location, plenty of parking, cleanliness and service.

pool

breakfast ended a little early and didn t get restocked very quickly. pool was a little small.

warm pool, great exercise equipment, well stock kitchen

parking near the front entrance was limited, but back parking lot was well lit.

the room is clean and very spacious with a well equipped kitchen

when talking to the staff they said we have not anyone to do laundry the elevator was broken so we had

trash bags, and dirty laundry old paint buckets, dry wall pieces everywhere

room was across from laundry facilities and there was a machine beeping all night

tv didn't work, the fridge didn't work, the laundry facility was filled with laundry for hours and front desk

it does have a laundry room

great wifi

plus the pet policy was really reasonable

free parking

only nice thing i can say about this place was the location and the parking lot

clean & the parking was well lit

their pet rates were very very reasonable, guest laundry services were free of charge

we did use their laundry services and that was nice

i was charged a pet deposit and didn t actually end up bringing my dogs w me

livng room, well- stocked kitchen, comfortable bed, separate temp controls in living room and bedroom, big

their pet rates were very very reasonable, guest laundry services were free of charge

everything the rooms , hallways , bar ! excellent

enjoyed how nice our room was, the rooftop pool, and how close this hotel was to restaurants and shopping

here during the winter, when the rooftop pool is turned into an igloo bar area

we really enjoyed the patio and the room service

the fireplace at the restaurant & bar was especially cozy & added to an already wonderful

the location was okay and the parking lot was nicely light the staff was friendly

i never ate the breakfast so i have no knowledge of it

even though we were in a no smoking room, it smelled like smoke really bad.

the breakfast had the make your own waffle which was nice, but didn't serve eggs or sausage.

breakfast needs to have more than what they did

delicious everything breakfast

pool wasn t available

the pool was the beat part

selection at the breakfast bar was lacking

appointments at child mercy we stay at another location but due to me traveling alone with the kids we pick here

00 for a single load laundry soap

have a laundry room

my kids enjoyed having multiple choices of waffles

business center and wifi exceptional

clean facilities! nice spacious room, with a small kitchen.

laundry staff took forever to bring clean stuff for the next day they didn't even get offer to

breakfast was $100 for two adults and two kids

not all in working order, poor wifi and the 9

i used the gym everyday i was there and it was very clean

room was quiet and relaxing, front desk staff friendly, like option of pools-indoor and outdoor, pet friendly

they have a pool and exercise room (room open 24/7) and ice/laundry room on each floor with access via your

wifi had issues keeping up with a roku portable but the connection was good

they have a pool and exercise room (room open 24/7) and ice/laundry room on each floor with access via your

the location and how clean it is also the gym that i was able to get a room right away.

small area with all concrete/glass walls created such a brutal attack on the senses when a lot of kids were

excellent laundry service

good couples weekend here, pool was really nice, bar had live music, starbucks on site, 24 hour room service

the pool area was serene

your bar staf, specifically the male bar tender, know it's very unprofessional to listen to him and

room smelled of stale smoke and kitchen grease

wish the bar stayed open a little later

just at night be i g so close to the bar and people outside near the vehicles.

wifi did not work throughout the hotel

bar was not good

searched for a hotel that was pet friendly

) there was no: room cleaning; laundry service

room service was very good. we like the lounge a lot. free parking and wifi are very nice.

room service employee complained she was too busy that morning

ac no pool

24 hour room service would have been wonderful.

laundry facilities

was worst i have ever slept on, i believe it was from the 50's, hotel required pet deposit which was never i

we not recommend if you have kids or make any type of noise

very painful experience for kids

plus the rooms are huge with a kitchen

breakfast was good and location was great

lovely grounds and pet friendly

the kitchenette was an added plus

breakfast average, staff very friendly. pool was nice. kitchen was nice.

was surprised that the pet fee was so high: $100

clean facilities and a nice gym

the bar and drinks were excellent

gym was absolutely wonderful, as was the lounge, bar, and the overall look and feel of the hotel

price of cocktails at the hotel bar

liked the indoor parking and on site food and bar areas

the breakfast was good

was a beautiful hotel with a well-equipped fitness center

breakfast was good

great location close to restaurants. plenty of free parking. quiet.

my husband and son went swimming and the pool was heated and clean

the only thing i didn't like was that the room i got was close to the laundry room, meaning i could hear the

made use of guest laundry also

not much more than a bar of soap, few towels, and telephone in the room (no shampoo, blow dryer, laundry bags,

the room smelled fresh every time you walked in. we stayed in a smoking room.

of paint all over the wal the bedspreads wouldn't cover you up they were like drapes and the parking lot said

car parking and guest laundry are great!

parking is $21.00 a night, and breakfast is no longer free.

the gym is a great for a hotel gym

shuttle to the plaza was nice

the booking told us that there was a shuttle, but when we got there, they said they didn t offer that service

room service experience

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

gym seemed well-equipped although i did not use during my stay it due to illness