soda machine on each floor and laundry room

stairs often had water puddles from pool goers making the area slick

that and no actual breakfast just 2 bags with a couple items and there was myself and my 3 kids

outside entrance close to parking space

clean and secure. also well lite parking lot

services and niceties such as corkscrew availability, free water and bottled water, and guest laundry were a

free laundry facilities

cozy feeling, serving breakfast and pool open!

staff were very nice and the rooms were clean and the breakfast was good

breakfast looked amazing but we grabbed blueberry muffins for the car ride out

free breakfast

they allowed a whole hockey team of kids to run up and down the hallways for 3 nights straight until 1 am

the bar wasn’t open and they only serve breakfast on the weekends

they did not disclose the hours of operation for the bistro bar on their website

excellent staff, lovely rooms, super breakfast. good gym.

the only think worked was the wifi

no breakfast

no breakfast of any kind and it said breakfast! no coffee in room.

was no breakfast the only food on the property were $3 twix and snickers bars

breakfast was not a breakfast, sorry but a cup ofcoffee and choice between a couple of white bread

the whole place smelled horrible, every rom is pet friendly to include cats from what they told me after i got

i wish a better breakfast bar!

larger array of breakfast options, i am not sure if the lobby is essentially a good place to serve free breakfast

pet friendly and has all you need for prepping food.

we also had to take the trash out ourselves probably because we had a pet friendly room and we had a pet

the sun disappears by 6 and the back parking lot had full

travel with a pet, this hotel charges $75 for their pet charge which is excessively high and the room did not

we arrived later, and there was no parking available, and no indication of another parking lot

was disappointed that the price was still so high when there was no hot breakfast and the pool was not open

love the staff. love the beds. love the breakfast.

the laundry room

about this hotel was exceptional from the breakfast, staff, pool, room, just everything

inside pool

parking lot was different but had options to enter with hotel key without having to walk around to

the pool was a nice spot to relax at

clean, breakfast, location

breakfast was great, place was nice and clean. staff were great

i would have liked a little more options for breakfast

lousy breakfast no fruit except green apples. no one likes those

breakfast was delicious and a good choice of food. the location was good.

loved that you all had laundry facilities as well

was a parking spot that had a stop block in the middle of the spot and wr could not park there, and the

were under construction and l think there should have been notifcation and the pool was closed on memorial day

being i had a smoking room was a little surprised the bathroom had no fan.

pool not working and we were not advised before making the booking.

not enough parking

also, i think $35 pet fee is high

great breakfast downstairs. i loved having coffee in the room!

the pet charge was a little much

asked for an early check in and although they were sold out they made sure our room

lady who produced breakfast every single day was such a gem

breakfast was good

didn't eat breakfast because woke up too late,

property was clean, close to local shopping, the pool was kept clean and the water temperature was very comfortable

the woman who did the breakfast was very personable

laundry facilities were higher than expected

it s been this way a while & it doesnt appear that s changing anytime soon laundry is limited & expensive

very quiet building. i was right next to the laundry room and never heard a sound.

you're hotel chooses all white bed clothes, your laundry game needs to be flawless

from 3am on there was rolling of laundry bins and carts, banging and bumping

wifi wasn't any good

had run out of to-go breakfast bags.....no fruit left.

the hampton inn provides breakfast every morning

pet policy and pet relief area.

no fan in bathroom, which is a pet peeve, because everything in the bathroom gets wet with humidity

availability of clean laundry room, little

laundry devices were excellent, available, when became necessary, and priced reasonable for use

have liked to have some free weights or a universal gym and a recumbant bike in workout room

the pool room was extremely hot but pool was cold. and a bit over priced.

parking was a little tight and the hour keeping staff had trouble speaking english so there was a

laundry, room had previous guests items that smelled rancid

we didn't have breakfast

it was clean, breakfast good, decent for the price, near stores

great value and excellent breakfast offered

the fitness center was out of order, as with the elevator, the lights in our room, and the ice machine

the pool was too cold and my kids didn't enjoy it. beyond that everything was good ud83dudc4d

the breakfast at the hotel was definitely a plus

problem was the sofa bed was way to small for both kids

inside pool,roomy rooms

pool wasn't open,and that's not a big thing,but i was looking forward to a swim indoors

we used the pool the first day and the second day it was closed

location, roof top pool, safety, restaurants and shopping within walking distance

the mattress, guest products, staff,parking garage great location

my kids love the rooftop pool while my husband and i enjoy the night views on the relaxing outdoor furniture

is brand new ,was awsome had a nice bar in lobby , location to restsurants & shops within the hotel doorsteps

breakfast

charge for the room did not include breakfast.

no free breakfast.!

there was no complimentary coffee or breakfast items

pool area is very small with nowhere to sit

clean guest laundry facility

need to fix the laundry, facilities, and breakfast could use some other options like some turkey sausage and

we didn t eat breakfast

while the kitchen area was spacious with a microwave and refrigerator, the bedroom was very tight, with only

we were able to picnic on the patio near the pool

right on the main road and save to park car. clean parking lot

were dirty, had unknown carpet stains no tissues supplied had a large dining type area but no breakfast supplied

no breakfast.

missed having a coffee maker in my room and no breakfast was offered

wish they would serve some sort of breakfast. right now, none.

we liked having laundry facilities too

great to see other people with pets

great room with separate bedroom and full kitchen we enjoyed watching the kids play basketball

the pool and jacuzzi were great!

friendly staff, spacious parking lot

i love the convenience of having a kitchenette and laundry facilities

laundry facility could use more washer/dryers or even a coin machine.

pet friendly

pet friendly and around a lot of shopping and food stores

location ...pool...corn hole...and grills.

it was very kind for the hotel to dry our laundry since their dryer was inop

host was very helpful and kitchen workers were friendly

existent, the pool was small and very dirty, while i was told to wear a mask just to walk to the gym, the gym

no indoor pool

convenience of the location, the room size, the amount of parking, and staff was very friendly

they have laundry facilities, a basketball court, a gym with a peloton, reclined bike, elliptical, treadmill,

laundry room could certainly use some cleaning

it ended up getting so late that we just decided to wash them ourselves at the on site laundry since we had

from the gorgeous rooms to the pool, outdoor lights, and even a basketball court and nice gym

great location, lots of free parking, clean and spacious room

all was good.alift is a wonderful place to stay when traveling with a pet.

i enjoyed the gym, indoor pool, and the bar and social area in the lobby

staff was nice, great location, facilities were clean and i loved the gym

the bar and lobby were beautiful

brand new, free parking, comfortable beds and big rooms.

stayed in room 231, aperantly there is a laundry room next to it

my room was opposite the laundry/maids room every morning loud voices disturbed my sleep

there weren't lots of kids so enjoyed the

the hot breakfast options were a bonus

polite (forgot her name but she was tall) and she informed me that the room had no place for my kids to sleep

roof top bar great,location great....you can walk to steak 48....niccceee!!!!

the parking garage

had to pay for parking n breakfast

we also enjoyed the valet parking option

staff was beyond outstanding from the kind and always friendly checkin staff to the bar staff and restaurant

the hallways smelt and the laundry smelled like something had died in it

gym was extremely hot. laundry room only had 1 washer working.

laundry room was out out of order and i needed to use facilities

the pool was great that was the main reason i chose the hotel because they had an indoor pool and it

breakfast was great and beds were very comfortable

very clean, tastefully decorated. excellent room service with a delicious breakfast.

spa was phenomenal

the beds were great and the room service was phenomenal.

we did room service and everything was loveky

wish the pool was heated but the spa was great :)

the wifi was sad

you get the 7th floor, avoid the rooms next to or across the gym

room, pool, bar, breakfast, location

small but nice swimming pool with plenty of seating, shade, and free towels to use

the bar closed early.

is a great hotel, from the two room suite with kitchen, breakfast, pool and deck, gym, laundry, location, upkeep

laundry was very clean and that was appreciated

laundry room is useful but needs a good clean

was in the bar and got some food to take back to my room , it was a 2 out of ten

employees, great customer service, delicious breakfast, spacious rooms, fully applianced kitchen (stove included

four floors, pool, laundry, vending, and gym

access to any and everything you need including electric charge stations, adjoining parking lot with a mod

letting kids in the gym that was thrown things at the wall kept us up called front desk she took care of it

hotel was very clean, the staff was wonderful and welcoming, the location was perfect, and the breakfast was

add a better assortment of breakfast items

they were short staffed, and we were there for 3 days with no room service

we had the spa tub in the room and the room was spacious as well

rooms have no microwave, gym size too small no hot tub in pool area, and no free

i liked the indoor pool and location

and bar closed to early for

have a free laundry facility for the guests

and i loved the free happy hours, big breakfasts, indoor pool, sunny courtyard, and free laundry

sherell the breakfast/laundry attendant it was truly a blessing to get a cup of coffee every morning

mini kitchen with the dishwasher free laundry for guests socials done mon+wed w/ free beer wine some food the

customer service , suite , breakfast, laundry room

omg finally a hotel with free laundry!

bed was very comfy, the towels were always fresh, the breakfast was delicious, the gym is excellent for a hotel

their much-vaunted room service

a bit further from southpark mall then i originally thought but still in nice great area, pool was average at

were traveling with kids and required a room with 2 beds

my car for the weekend in the parking deck and enjoyed what the hotel had to offer from the bar downstairs and

very nice bar area and the bartender was knowledgeable and friendly

staff at bar being inattentive

the gym on the 8th floor, overlooking charlotte is nice

poor wifi. one of the women in the front desk wasn't very friendly and did realy want to help.

helpful staff laundry room for extended

vending, ice and laundry on different floors, its confusing

they also didn t have change available for the laundry facilities

staff has been absolutely unhelpful and uninterested in helping us track down a bag of dirty laundry that was

several times to get extra shampo and a laundry bag

my kids didn’t

some of the furniture were missing parts, cushions the pool and gym are terrible

gym, cappuccino maker were broken

food we ordered at the bar was mediocre

it was wonderful to have the gym and pool when it was 30 degrees outside

was looking for a hotel in the area with room service for an early breakfast as we had to leave early for work

trey also surprised us with room service and robes for our anniversary

the gym was very nice also

room service meals were delicious and staff was pleasant. very beautiful property.

the rooms are very clean , it s a nice location & it s quiet . nice bar & restaurant

2 tv's and tables and chairs, small snack and convenience area to buy things by the front deck, laundry: 2

though it would be a good idea to bring their kids to the pool unsupervised to be heathens and act like little

the mini kitchen had everything you needed to make meal, just bring food to prepare

not that i didn't like it. a few more breakfast options would be great.

fireplace didn t work. would have been nice on that 20 degree evening

someone took away our laundry bag while our clothes were washed

laundry $4 to wash and dry ridiculous and no special rates for one's with extended stays wow that's

laundry room is conveniently operated by credit cards. location is close to many businesses.

to pay for wifi $5 a day robbery, people staying here have business to take care of

second floor with a pet

property good laundry facility nice pool- water is good cool

property good laundry facility nice pool- water is good cool

the gym was real nice

location near southpark area; clean rooms, plenty of parking and decent wifi

the wifi wasn't working

onsite laundry, convenience store, and plenty of parking

the room close to the main hotel laundry

smoking outside from other residents was a bit irritating

i love their rooms and the fact that they have kitchenettes.

enjoyed the wifi and very quiet area

i was surprised that my 2 bed reservation included a kitchen with microwave, 2 burners, utensils, pots, dishes

the pool too small too many people in one little pool

beds are to hard. pool had everyday fresh and old cigarette butts no one picked up.

pet fee was ludicrous $150

clean, friendly customer service, great healthy breakfast, the breakfast area was so nice

having to pay for laundry.

location and pet friendly.

love the cleanliness, the friendly attitude of the staff, and the kitchen

front desk person friendly, helpful, and very competent

also loved that they were pet friendly but the rooms do not smell like it at all

the gym is well equipped and the room was very

it was clean and pet friendly

the outdoor area is so beautiful, with a nice pool

beds, the quietness of the location, the friendly staff, the complementary breakfast and the free parking

the cleanliness and the staff. the breakfast was amazing a lot of choices

i had to request clean laundry/linen and toilet paper

also, it had a microwave in the room along with a little kitchen sink

breakfast not very good. gym to small.

very easy to get in & out of the parking lot and was close proximity to the activities we were interested in

hotel was clean. staff friendly. wifi was sufficient for my needs. will stay again.

laundry on site, breakfast options and helpful/friendly staff

the breakfast was better than we expected!

salt water pool was definitely the win

a well run establishment, good breakfast, great

breakfast was not good. bed was very firm.

hallways smelt like w33d -they only had two housekeeping so they were behind on laundry -the room was stocked

laundry broken, pool out of use and staff couldn't care less

asked not to be on the first floor and was on the first floor right by the janitors laundry room

property didn t have a place to do laundry

the desk attendant told my wife to follow her to the laundry room only to be told there were no large bath

it also has guest laundry, which we needed traveling with a toddler

hotel does not have a bar in the true sense that you can sit at a bar and order a drink

very convenient to where i needed to be. easy parking, good basic services

wifi, friendly staff

easy parking,great room

i did not like unless the housekeeper need to at least ask u do u want clean towels or need any room service

the fitness center was nice

the parking was plenty

a variety of options for breakfast

the hotel is beautiful and the staff are very friendly. the breakfast buffet was very delicious

we also checked in the first room we were assigned to was not cleaned and still had trash, dirty laundry, and

laundry room policy is not ideal

so i washed my own linen in the laundry room

the laundry room

laundry room and hallway bathrooms across from my room which had a smell from one or both

breakfast

the staff were excellent!!!! breakfast was wonderful.

the breakfast bar was out of a lot of products, but that was shipping issues

excellent facilities, a beautiful little pool area, super clean rooms but most of all the staff

the pool was wonderful!

my accommodations the ability to do laundry the location and the staff .

- free laundry facilities was the cherry on top

& unlike other extended stay hotels come with everything you need to cook, clean, shower & do laundry

charge for supplies and food near laundry area

free laundry

roaches and waterbugs spotted in the laundry area that was close to our room

and security guard would not let my guest use the laundry

the room we had, had a broken curtains and less laundry towels.

the laundry was broken the ice was broken the majority of the vending machines were broken the pool was

random laundry from guests remained scattered across one part of the hallway during the entire stay

also the guest laundry was not

pool closed ,no laundry ,parking was expensive

there were some things being remodeled, such as the pool, and the laundry room

the breakfast

kids playing in hot tub

the toiletries, laundry bags, coffee making kit and trash bags were all changed every day

no laundry facilities

there was laundry from a previous stay, laying in the room.

brought the bedding up to us in a reasonable time but when we ask her to take the dirty laundry she told us to

decent gym, nice restaurant on the top floor.

the front desk stated they do not do laundry before 10am and they knew they were out the night before

i should have known better than to try room service... food was bad.

think y'all could had change the price because regular breakfast wasn't available and kitchen close i think the

hotel advertises a hot made room order breakfast which is included in the price but the kitchen was closed the

all amenities are up and operating again including the pool, a full gym and restaurant

no ice, no laundry, no restaurant

the pool and jacuzzi were open 24 hours.

indoor pool, free shuttle! great place for couples !

and the bar area is good and bar tender is nice

no rooms with full kitchen, no in room washer dryer

everything besides the dirty laundry

the hotel was family friendly & has a laundry

good coin laundry but not laundry service and when i tried the first time, no coins available at reception

all of the staff were so helpful, less than a 2 minute walk to the lightrail, laundry facilities on site, pool

the breakfast was super fresh and the bar was a nice touch, too

vending machines in hot laundry room

we were able to do our laundry nice breakfast great staff

guest laundry is available and vending machines for snacks and drinks

clean no problems staff where great front desk easy check in very polite laundry bed towels where clean and

a lot of options for delivery, there's a reasonably priced laundry room and dishes/pots are provided or available

the stairwell system is confusing making it hard to find vending machines/laundry while also being disgustingly

didn t get clean towels only certain days was laundry day

the laundry facility.

place to stay full kitchen

upon checking out there was a transsexual man in the parking lot smoking weed wearing

staff was horrible we waited 20 minutes before we went looking and found the guy standing in the laundry room

when i called to ask for some he told me it was too late that they can't get in the laundry room

for a non smoking room

the wifi goes and comes, the floors were dirty, and there are roaches

no wifi as promised. the clerk asking me for my pin to my debit card

laundry room provides detergent and has coin operated machines

guest laundry should have contactless option to pay for the service (actually, coins are needed )

was offered and recorded 1 laundry detergent when i checked in after mentioning i would utilize

comfortable bed, very clean room. laundry!

and in walking distance to many downtown attractions, very clean and good amenities, nice gym facility, would

clean, breakfast was delicious

breakfast was really good

breakfast could be better but not bad!

new and clean kitchen in room was great (but unnecessary for our purpose).

the gym was fabulous

no frige no laundry

we could not get late check out which is what i get with every stay plus they charge $75 each day for incidentals

no breakfast option, late check out time

nice shuttle driver

the pool lights were out which caused the pool to close earlier than we would have liked.

the room was nice, the laundry facilities was great and the breakfast was tasty.

no laundry room

about this place it has everything that i need if i could change something it would be the laundry using quarters

we had to travel every other day to a laundry mat to do our

the room was clean and spacious. breakfast was decent. guest laundry was tidy and accessible.

additionally, it would be helpful to provide a shuttle bus from the airport

we felt unsafe from the time we drove into the parking lot

room was clean and comfortable. breakfast and coffee was very good

the breakfast was ok on the go & hot options

everything was clean the breakfast was basic but good

they are pet friendly, but you have to walk a block to the nearest potty area. not a fan.

the breakfast was nice

efficient, clean, well located, well stocked kitchen

i was really shocked at how the kitchen area looked and it was beautiful.

the food at the bar was great, and the breakfast on the 2nd floor was very good, no complaints, except for

the gym was a great size and very functional

we were not aware and my kids were

location was great, daily room service

we just wanted to relax by the pool away from our kids

the gym was solid

room had an awful smell we changed rooms and things were fine however the kitchen guy was rude and disrespectful

the breakfast is horrible.

great service and comfortable stay, room was very spacious. breakfast was good as well.

the glass showers, kitchen area, as well as the comfortable beds

the apartment was beautiful, great view of the city centre, well equipped kitchen, comfortable bed and spacious

there was a little kitchenette and pull out couch

the cost of parking was high. the breakfast was less than average

the amenities available to enjoy my stay, the location with the beautiful views, the delicious breakfast, the

room was super clean and beautiful! staff was awsome loved the gym and continental breakfast

the room was spacious and the kitchen even had a dishwasher, and it was one of the best hotel breakfasts i have

staff was great,katelyn and benzel and the manager was great mark at the bar was very

breakfast was over priced but everything else was excellent

great staff. was able to have early check in which helped me tremendously

location, clean, up to date, there s a neat rooftop bar on the 22nd floor

no pool, so many homeless people in the area. room service did not broom. no robes

we were given a room next to a loud group of kids there for a cheerleading event

we were given a room next to a loud group of kids there for a cheerleading event

it s a little outdated in the lobby outside of the bar and restaurant.

the lights on the tree out front were beautiful and the staff at the bar were great and the walk to the stadium

impressive decorations (kids blown away by how fancy it

laundry out of order

the staff was excellent and the rooms were very clean, pet friendly and also being pet friendly you couldn t

we stayed two days and never received room service, even when we called to get towels or to ask someone to take

service was great check in was quick amenities and location was key bar was a treat

the hotel is pet friendly the area that the hotel is in couldn t be less pet friendly

very friendly and helpful, 2 laundry there

laundry room

tv had a poor picture, wifi was weak.

we chose a non-smoking room. it was clean, but there was smell of smoking.

wifi is pretty good. plenty of parking not crowded at all. location is pretty cool

if the pool and fitness center was open

i m tired of having to bring my own supplies to hotels to do room service jobs

not available during the week other than room service. had to go out of the hotel for breakfast.

my family for the birthday of my 19-year-old and my granddaughter her only child to swim in the pool and for me

i was also told the hours of pool use so we purchased new swim wear, but the pool was so cold it was unbearable

hotel staff were helpful, the location was ideal - close to restaurants and bars

great location. the gym was the best hotel gym i have ever seen

the room service

room service!! absolutely delicious!

i loved the pool and bar and the gigantic tv

- restaurant breakfast doesn't start until 8am, no tv guide in the room, no fitness access, no laundry, no real

no personal laundry service and no free breakfast

the bar in the hotel closes at 10pm as does room service.

they have a shuttle service that can take you to places close by, didn't use it this time but it was a nice

need a hook or bar for a towel within easy reach when getting out of the shower

guest laundry

i was going to use laundry room at 6:00 am , my key card was deactivated

pool was overcrowded to hot in there for a lot of people

unfortunately pool was closed but it s ok

the parking lot lol

and visit the gorgeous bar and parlor after checking in with their lovely, friendly staff in the entry

tub faucet leaked and room service left a dirty drink mixer on the wet bar

the quality of the decor, the luxurious rooms, the bathroom essentials, the well equiped modern gym, the cosy

drawback is that the area and bar downstairs are popular and folks in bar area were not mask or distancing

they need to let people know that the mini bar isn't free!

staff was very nice. the room service was great. roof top bar is nice.

my view wasn t that good from the room and the spa beds weren t neatly made

we enjoyed the oyster bar and the offerings were ample

size of the rooftop pool and bar area was underwhelming due to the large volume of guests during our stay

low water pressure in a shower, dirty room, missing sippers, empty bar, slow room service, missing concierge,

room service food

the hotel bar has some great bartenders and they made their drinks strong

was given late check out. saved the day!

the money i paid for this room and could not get a cup of coffee but yet they offern24 hour room service the

at the hotel from bag help to room service, breakfast foods, bar areas, lobby wifi and perfect shower

you get a card key to access the hotel elevators, pool, laundry and your room

the bar is amazing

the view, the room and the pool area. the hotel exceeded my expectations i loved my stay.

witnessed kids on bikes in the middle of main streets doing wheelies & riding right at cars coming at them &

gym was under renovation but they offered free use of the ymca nearby.

visitors need to create airwallet for the laundry, being able to tap ypur card or phone would be easier

basic things like kleenexes,do not disturb signs,and laundry bags were missing

i had a 3rd floor room overlooking the pool (which included a small patio perfect for my morning coffee)

you're looking for a good sized room, clean hotel, moderate prices, pool for kids, good location hotel with

the staff, pool, clean facilities, and it smells so good in the hallways.

laundry facilities worked properly and efficiently

laundry machines was not working properly and had to pay twice to make it run

the cleanliness of the room, the staff, and breakfast was great!

door in bathroom, wifi ( see likes post for info)

it also had a separate desk/work area that was convenient for my kids to hook up