on site laundry. tv in each bedroom. front desk attendant was exceptional!

laundry facilities were good as well

laundry has no soap available and you have to pay 10 bucks to do one load of washing

pretentious laundry facilities

staff didn't aware us that the laundry and the kitchen would not be available must of the days of our stay

breakfast is terrible, no breakfast seating area, laundry facilities were out of service.

staff was friendly, hotel was near shops-plaza & strip laundry facilities onsite

and the laundry room needs to be bigger and free

operated washer and dryer in laundry room

there wasn't enough parking spaces.

having laundry facilities

neighborhood nice and clean had laundry place very good customer service from reception desk to room service

need renovation. laundry room was so dirty and old . rooms also need renovation .

missing: free laundry machine; no drinking water in the room;

noisy guests at night pets barking late at night the laundry room needs serious upkeep

easy parking

or bar not open passed 2pm, no access to inside hotel from room ground level outer

no bar but lcbo right next door

nothing - maybe outdoor parking

easy access with parking right beside door to room. staff welcoming and professional.

laundry room and pool share the same access door, so the laundry access hours don't match what's

laundry facilities were a bonus to have on site

has a laundry room as well on main floor

we used the gym and pool which were both very clean and machines were excellent quality

the room was clean and nice. a good space for three people. the wifi was exelent.

the staffs were extremely helpful to me with especially easy parking

the employees were kind. the atmosphere was inviting and my kids loved the pool.

nice bar and pool table

staff, clean pool area, good food and bar was nice

nice motel and rooms, nice gym and pool

there was no laundry room for guests

swimming pool and gym

price and free parking

surroundings were comfortable breakfast in the am was

very organized when signing in, let you know all times of area closing hours such as resterant bar pool

perfect location, everything was very close. lots of parking. friendly staff, free breakfast.

rooms were clean and pool and gym were very nice.

location, large comfortable room, wifi, ac, tv, large parking lot, restaurants nearby

excellent breakfast room was huge and so clean

the breakfast had variety and the pool, although small, was warm and cozy

no directions for access to the laundry room or entrance to the pool either.

comfort clean it has all you need laundry room pool suites gorgeous place i recommend

parking could be better, it s pretty awkward for a large truck.

even with an early check in

having the kitchen, fridge and stove was a definite plus

breakfast could offer more variety

our room was clean and the facilities were impeccable. breakfast was abundant.

breakfast was great. large eating area.

why you have to access through the plaza instead of directly from the road, also not quite enough parking

clean and comfortable. safe. breakfast was fresh and tasty.

room was across from the guest laundry which went off all night, it was so noisy, impossible to

the pool, the laundry facilities, breakfast, fridge, microwave and coffee in room.

arrival was late and small kids needed to go to bed

pool area needs some work

travelling so booked the double queen suite which had 2 queen beds in a separate bedroom, a small kitchen area

check in and check out were easy and having access to laundry in the hotel was

the no pet policy. the card entry system was too fussy. cards are too easily demagnetized.

parking was good

breakfast room when it wasn t over crowded with kids

outside the room parking spot

7- gym was horrible, a/c

gave me the opportunity to start off the day with a gym and pool session, followed by a solid buffet breakfast

room, breakfast , staff were excellent.

the rooms are perfect for business travelers, the gym and pool are good, the breakfast is good and the staff

excellent breakfast ......thanks a lot.... clean room great service beyond my expectation

love that we could do our laundry before leaving

re just laundry, washing machine broke or wasn t functioning properly while i was there

there are plenty of free parking spaces, a clean indoor swimming pool, and a 24-hour gym

nice gym, pool, hot tub and business centre

room is really comfortable, wifi works good, shampoo and soup good quality

the big problem for me was there is no laundry for guests to use

continental breakfast was ok

don't have cash for the machine there's no way to have a bottle of water in the night when the bar is closed

many towels were provided and the fireplace was a nice touch

of 5, 3 kids, booked before our day at ripleys

laundry available

having a full kitchen allowed us to bond as a family over home cooked meals

liked all the different things they had for my kids and it was in a great location

now that our kids are getting older, a hotel room can feel very small & overwhelming

the staff were incredible considering how busy the hotel was with stray kids fans

you had to pick up room service yourself

pool was so warm and relaxing

the smell got so bad i had to pack my kids up in the middle of the night and find a new hotel

walking to pool close to lobby

slippery pool area

laundry facilities were unavailable, and the elevators sound like you were in the middle of a steel

laundry room, pancakes for breakfast, breakfast generally, wifi.

the laundry facility is limited to only one washer and only one dryer

there is some yellow sticky fluid on the laundry room floor, told them to clean it for three days

the breakfast has a few varieties, good enough for an easy and light breakfast

no laundry service available, only dry cleaning.

no hand soap or even a bar of soap in the room

glad to have been close to the exit especially having a pet

the cleaning staff, restaurant and bar staff were all very friendly and service oriented

loved the pool, hot tub, gym - its quiet and not crowded and clean

laundry facilities

breakfast was fine. i enjoyed the gym and the basketball and sports hall.

the staff are always friendly and accommodating, hotel is clean which is important for me, great room service

very clean and modern; very friendly staff; high quality breakfast; free parking

hotel is quite big, takes a long walk to find the pool

staffs was helpful, breakfast good, and availability of the laundry facility was so helpful

it has a good size swimming pool, and laundry machines

rooms were clean. laundry, gym, swimming pool and bbq were included.

access to free laundry facilities was a bonus that was greatly appreciated

exercise room is in same room as laundry facilities

laundry was not functional for a long time as i stayed a month

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

wifi was a little scetchy at times.

clean, excellent reception, easy to find and free plenty of parking

swimming pool

nothing; a very average hotel and a subpar experience. undisclosed pet fee; awful breakfast.

pools was very cleans, kids loved it

amenities included: free parking, free wifi, breakfast included, pool and hot tub area was clean

was not informed of a $100 pet surcharge until i arrived for check-in even though when i booked i specifically

breakfast options...

clean , fairly up to date, has pool and gym but didn t use them

i am experienced traveler, amenities are plenty, service at the lobby was good, very helpful, the gym is a bit

there is no room service after 6 p

breakfast, bar and location.

the bar had also run out of clamato juice for drinks

the staff were very helpful great laundry facilities

heck they have a laundry machine for $2 a load diy

has a small gym and laundry room

the laundry facilities & breakfast good selection.

visited front desk numerous times, to arrange laundry, taxi, computer access,

the hotel also offers a gym and laundry facilities

good wifi, even if it was not the obvious one

the location is very handy, (while not terribly pretty, in a parking lot behind restaurants and a gas station

parking area a little concerning, dark in areas and people hanging out in parking area

no pool

very nice outside sitting area and nice large gym with lots of equipment

3- pool was too small, mostly it's made for kids

suite with kitchen was absolutely wonderful

small pool, gym and bbqs

nice comfortable, large room. great fitness room. free parking. good breakfast.

free laundry machines

room was not kid friendly, wires and dishes were accessible to kids, laundry was gross

it was very clean and love that it included breakfast and laundry services

parking; laundry facilities accessible to guest for self/service in a secured and bright room; pleasant

you have personal transportation very practical entrance and exits very nice breakfast excellent laundry

excellent and the gentleman running the breakfast was wonderful and fabulous at his job!!

free breakfast, gym and pool were a plus

location, the breakfast, pet friendly accommodations, friendly staff

comfortable beds,there is a choice in pillows (firm or soft) hot breakfast, the staff were great always cleaning

great breakfast kind staff awesome pool

very friendly staff and probably the best gym i have ever seen at a hotel

the gym was spectacular

everything and the fact that they were able to accommodate my late check out.

the wifi keeping go off and on

the breakfast was below average and the room service was inconsistent and not thorough

the laundry room is fine.

staff at the front desk was reluctant to exchange dollar bill for coins for me to use the self laundry service

loved the pool, that there was guest laundry available, and the rooms were comfortable

no atm to get money to do laundry

the laundry room is fine.

has great amenities, indoor pool, laundry room and free wi-fi & free breakfast

the laundry facilities were just what we needed.

the added bonuses were the free parking, free in-room wifi (which was good and strong, by the way), and the

because we traveled with our pet dog, the staff could not have been any better

ev charging spots is great to have

i ended up having to do laundry during my vacation

from free parking to laundry fasciitis

it was great to have access to a laundry room too

clean, courteous staff, safe and convenient location, indoor swimming pool, pet friendly

location is so-so facilities like gym room are a bit outdated

breakfast was delicious

swim pool, excellent breakfast selection with friendly servers, good parking, quiet surroundings, room cleaned

everything was great. we were very happy with the stay rooms staff service breakfast.

when i arrived at the reception desk - personnel gentil et pret a aider a la reception great breakfast including

we specifically booked this hotel because of the pool for the kids and called around to make sure before i

also a gripe was the cost of the self laundry ,washing( 2

laundry facilities for guest use were a welcome bonus during our extensive trip

it was a comfortable place to stay for a day or two, and they had laundry machines.

it has a laundry room as well

had everything we needed, including a laundry facility for guest use, always a plus when travelling for longer

shorter queues at check in. laundry facilities per your sheet in the room, not

less washing machine and drier, need to wait for a long time to finish the laundry

one place to do laundry, the dryer pre-set at 90 mins, and only one set of washer and dryer

locations, nice space, nice to have self service laundry, close by supermarket, comfort to have extra bath

more laundry and dryer machines would be better. had to wait and there was a lineup

118 was smelling like garbage, noisy throughout the night because of laundry beside

the laundry area should have a credit card machine or coins

as always to have a laundry and gym on site when travelling for multiple weeks

pool was relaxing

swimming pool- one of the best i've ever seen in canada in 3* and 4* hotels

was great, the lobby bar was very nice with a great atmosphere

the pool was beautiful and resort-like, with swim streams and lounge chairs, and the gym exceeds

the gym was quite equipped

the pool was beautiful and resort-like, with swim streams and lounge chairs, and the gym exceeds

pool was very nice fun for the kids

laundry

in-room kitchenette, high ceilings, on-site laundry, very quiet, friendly staff, near ttc

the breakfast is convenient and so is the laundry

great staff enjoyed my stay fitness area along with laundry on site

the laundry was great $2

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

we like the kitchen in our room. free wifi, free parking, fitness center and laundry room.

is minor but the front desk did not have change for quarters or loonies to use the laundry machines

breakfast included and a beautiful view too

hotels in the area made adjustments to change the time for breakfast so it was available for swim kids

hotel , staff are friendly , clean room , i like the swimming pool and self laundry service

maybe a basketball hoop in the pool for kids.

friendly staff, clean rooms and well maintained pool. my kids love it!

clean and comfortable room. really good bad. nice bar and very very good breakfast.

wifi was easy and fast to connect to

clean free breakfast parking internet

not enough parking , and need more staff at front desk for check in

breakfast with a bit of variety......

quite-- continenal breakfast with good hours, etc.

free parking/wifi/breakfast were all great

guest laundry

love that you can do laundry, won't bring so many clothes next time

on-site parking was convenient, and the service was well-organized, making it easy to come and go

late check out of 12 o'clock was helpful for afternoon flight and reasonably close to airport

facilities properly explained and parking was included in the stay unlike hilton properties

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

no laundry area on site no

it's slightly pricey considering there is still no room service available and the

i received a drink certificate for the bar (i am accor platinum) which we used in trio when we had dinner

the gym and pool were nice and it s convenient for the subway especially as a solo female traveller

- good size room - free parking - on site laundry - lots of eateries around

rooms are equipped with a fridge a microwave, and coin laundry available on the property which is great for

were a little narrow - difficult getting by laundry carts in the hall staff in the restaurant did not approach

location, laundry, comfy beds

the washer in laundry is not

a laundry service in the hotel would be useful to have.

kitchen area with microwave, fridge, and utensils, etc 2 separate areas to view tv, sleep

parking was included and there were a couple of bottles of water in the room, too

parking on street and is safe

small parking lot.

put my laundry in the plastic bag and i couldn't find it the next day, thought the staff took it by

laundry facilities were sub par, ended up going to a laundromat

the treadmill at the gym wasn t working and didn t get the room i actually booked

had a wonderful time there; the wifi, temperature, food, ambience, staff, and the pool were fantastic

bed was comfortable and breakfast was great also liked the hot tub and pool

no laundry room for extended stays.

spa tub was broken and tv was out of service for like 4-5 hours

the free breakfast is lacking

centrally located nice restaurant lovely server in bar area room clean and comfortable

and staff was great, the hallways was nasty with empty food boxes,dirty carpet,loud noises kids running all over

the coin-operated laundry was very much appreciated for my 5-night stay

i like that the rooms have microwaves, and there is a guest laundry. both really useful

clean and modern. laundry facilities.

the pool area and reception area

wifi was good

no laundry facilities

loud staff all night room was above laundry room

they moved us to another room where a large laundry vent, which was extremely noisy

also had noise from the laundry facility early in the morning

there is no laundry service.

breakfast was not great and does not have a laundry room

should have laundry service

bacon and no beans the breakfast sausages are salty and not sure it's meat breakfast needs some help like

the breakfast was the same everyday and the kitchen was very untidy

the wifi was spotty

sounded like laundry machines

in addition, there is no laundry services during our stay too

a lot of machinery noises (loud clangs, constant buzzing sounds, something that sounded like a laundry machine

huge lobby , nice bar , breakfast was delicious

really expected the restaurant or bar to be open

free laundry is great to have

laundry and gym access

we booked because of the pool and good ratings.

own pool access, more variety for breakfast.

breakfast, amenities, location, service.

said they provide laundry service, wifi and airport shuttle

desk staff not so friendly but one, however, the housekeeping staff were amazing and helpful, laundry facility

excellent pool. good gym.

it had a nice pool and little gym, the beds were comfy and it was a pretty secluded area

great location, short shuttle ride to the airport. lots or food choices within walking distance

laundry was next door at the hilton

laundry services

we were 2 adults and three kids when i asked for a roll out bed, they said that they couldn't give us one due

i cannot say enough good things about complete stay right down to the airport shuttle experience

location, staff and the swimming pool.

can t get out of bed and turn the lights on without waking up everyone in the room there s laundry facilities

its nice that they had a pool and gym in the building. as well as laundry machines.

likes was hot tub ,fire place, room, staff, kids likes was pool and fitness center hubby likes was lounge snow

very clean and large suite with kitchen.,,the included breakfast is fantastic.

are suites, everyone has their own bedroom and bathroom, and then the common area sitting area kitchen is really

stocked with items you would expect in a kitchen (eg egg flip, washing up detergent, dish cloth, laundry powder

great rooms, comfy sofa and beds and laundry facilities in the room were great.

the washer and dryer allowed us to get caught up on laundry midway through our trip

to the kitchen and laundry facilities and what would be needed - eg jug for tea/coffee, powder/pod for laundry

i was informed there were no laundry facilities in room or within the hotel

parking fees were never disclosed before we arrived and we were charged a spa fee - another hidden

i like the breakfast, big cozy lobby and the pool

box under the bathroom sink that had no electrical cover on it- could be dangerous for little kids

hotel has confortable bed, has shuttle from/to airport , has as swimming pool (i haven t use it), convenience

wish the room service would have been available after 11 am but just because i was jet lagged so i got

shuttle bus communications could have been better but it s not too far from airport so i ended up

nice to have restaurants next door & shuttle to airport

breakfast was good with a good selection to choose from. courtesy airport transfer.

didn t have breakfast there but did get a glass of juice and it looked ok

the pet fee is extremely expensive this is not a five star hotel

no laundry facilities other than dry cleaning

which isn't a deal breaker for us but i would have preferred to do some laundry prior to returning home

pet friendly, free breakfast, friendly staff, microwave in the lobby, free use of printer

staff were fantastic breakfast simple but good

i was never able to connect to wifi :/ which was quite inconvenient for our trip

laundry at the basement

the room smelled clean - like fresh laundry

no room service.

there is a gym and swimming pool

also when i had arrived a week earlier i had asked for a plate and utensils from one of the kitchen staff who

to pay $10 for a cotton laundry bag who knows how long it was on the closet floor we were the only ones on the

would have been good to have a bar fridge in the room.

not able to utilize whatsapp (video or voice feature) when utilizing the property's free wifi

had our 2 small dogs and was impressed with how pet friendly tbe hotel was

clean ,quiet and had a great bar / restaurant

the breakfast food. no laundry machine (self-service) which is cheaper

the spa tub, which i paid extra for, did not work, otherwise the room was perfect.

the airport shuttle was a lifesaver.

proximity to airport & great breakfast!

the kids enjoyed the pool and the breakfast was really good.

to airport also long term parking which is a big plus shuttle supplied by hotel which made it so

kids running in the hallway, but they came and advised the other guest's...

we were unable to dine in the restaurant and had to get room service

all staff were friendly and helpful, especially those in the bar and restaurant

did not arrive and since we arrived late in the night, it was very inconvenient especially with kids as they

loved that you got soap or dryer sheets with each purchase of a coin to do laundry

includes a full kitchen plus breakfast, as well as extra sleeping because of the sofa bed with laundry facilities

laundry room is not 24 hour, so if you want to wash clothes at 10:10pm, you won t be able to

pool area not very clean.

wifi issues, staff were unfriendly and unable to help on wifi issues - apparently they typed my

one of the two laundry machine sets doesn't work at all

the common areas such as laundry, pool, and breakfast area were fine too

very friendly staff and they had a laundry which was great.

there is laundry onsite

on sight kitchen so couldn't order a late night meal

check in was slow. power cut on our last day no self laundry facility

water was provided each day and the laundry service was fantastic and and fair price

we also sent clothes to reception for the laundry service (which had a 12 hr turnaround) labeled by the reception

yummy room service, laundry facilities and great bar

no self service laundry facilities. limited range of dining options near the hotel.

staff, beautiful rooms, awesome park, very nice pools, but no laundry; but the staff was very helpful calling

the food, room, facilities, location, staff, and shuttle service were all excellent!

the pool, gym, and shuttle services were excellent and helpful

i didn’t have breakfast, left at 4am

the pool was my kids’ favorite. unique look and clean. easy to access restroom.

good facilities elsewhere from what i can see - laundry, restaurant, bar, vending etc

so i couldn't wash my clothes in the guest laundry facilities, before flying out the next day

laundry area only have two machines

the hotel also has nice pool, a gym and spa though we didn't get to use these, and laundry services for a small

the laundry out of service

as i already am bombarded with emails, but having to submit my email address in order to use the wifi is not

bed linens, shuttle to the airport lounge.

loved the pool, no smell of chlorine

kitchen has no xhoices on manue

lot of noisy kids

hotel bar hours. closed at 12pm when many guest was still trying to order drinks

wished the swimming pool had been open

swimming pool and gym were exceptional

the pool area is clean and pleasant

the gym facility is top notch as well as the property in general

i was pleased to use the laundry after 3 days of travelling and exploring toronto - they sold washing powder

no time for laundry

the laundry was a little hard to locate

laundry facilities would have been a bonus, also a patio area or some outside seating

pool. laundry rooms very nice

kids loved the pool and watching airplanes takeoff

very good pool and gym, comfortable bedrooms and a shuttle bus from airport.

a slight delay waiting for hotel shuttle.

free shuttle from airport

fella at the bar was extremely accomodating

staff in bar particularly sociable and friendly

clean, friendly staff, amenities perfect with gym and pool

was right across the airport, the staff was very friendly and helpful, tried to accommodate my early check in

accommodated late check out exceptionally beyond expectation

clean, friendly staff, amenities perfect with gym and pool

the laundry carts collected outside our door, were moved to the lift, they were replaced by more carts;

was stranded due to flight cancellations and they have no self use laundry machines, she asked and could only

ordered room service for dinner and breakfast

that said, there's a shuttle into the city, so that's well sorted

could you start breakfast at 5am

welcome from staff, easy access to laundry at hotel next door which was literally few steps from the front door

no laundry service and swimming pool

laundry facilities and gymnasium. breakfast basic but good. good shuttle service to airport.

staff very friendly. room clean, well supplied. good location. breakfast was good.

was able to get a late check out as didn t get in until 1:00am

did not work in room; charged for parking a vehicle; no laundry; a little worn; no extras included in rate (ie

airport, a free shuttle service is provided but watch out the time room is very well equipped 24h laundry

there is a self serve laundry, but i was only there for one night so i didn t use it

location and nice clean laundry facility ud83dudc4d shuttle service was good ud83dudc4d

self serve laundry facilities

the laundry machine was out of order

is a coin laundry facility and great free continental breakfast

suggest to have more coin laundry set or have the wash and dry all-jn-one

- 2hr-45min (bus/train) niagra falls - 3hr-30min (bus) toronto - 45-60mins (bus and / or train) shuttle to hotel

the pool was a good size and worked well for both a relaxing dip and some fun

next morning a wonderful gent at the desk was only too happy to go to the laundry and get me 2 facecloths

laundry room is in the basement and needs a key to access

everything is really good and they have great breakfast. the service was really good

the pool was good and breakfast was excellent

hours of the pool

late check out was allowed. i got stuck at breakfast longer than check out

extremely poor wifi - windows didn't isolated well the noise from the road - had no cash for laundry, asked the

the on-site laundry facilities were a bonus along with the swimming pool

good breakfast, laundry room very useful and very spacious family suite

they have complimentary breakfast, free parking, self-service laundry and indoor pool

great breakfast, good pool, decent location, plenty of parking

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

pool was small and cold. not enough towels.

is spacious and clean beds are so comfy and clean enough parking spots staff is so friendly corridors are so

came back to zero parking, trucks with trailers and big rigs we're taking up multiple spots.

you can also enjoy the nice gym and pool

location, friendly staff, excellent price, restaurant on site, laundry facilities - don valley is a great deal

are well out dated same with laundry machines also located bottom floor at the very end of the hallway also the

laundry facilities are also adequate

comfy beds, pool, sauna/steam room, gym, laundry, restaurant and it s in a decent neighborhood with access

we asked a month before our check in if we could have a late check out as our flight back to england was 11pm