laundry facilities were a bonus to have on site

laundry room and pool share the same access door, so the laundry access hours don't match what's

has a laundry room as well on main floor

we like the pool there and the breakfast is very rich and varied. our room was clean and fresh

definitely too high for kids to get on

breakfast is terrible, no breakfast seating area, laundry facilities were out of service.

and the laundry room needs to be bigger and free

operated washer and dryer in laundry room

staff was friendly, hotel was near shops-plaza & strip laundry facilities onsite

did not use the wifi. but clean room. good shower. we had a good sleep after a 23h day of work.

laundry has no soap available and you have to pay 10 bucks to do one load of washing

laundry facilities were very good

the price it was fantastic and 100% would stay again, there is a large games room, a kitchen and laundry room

on site laundry. tv in each bedroom. front desk attendant was exceptional!

nothing - it was perfect. we needed a kitchenette and laundry facility. this had it all.

construction right in front of the hotel and it was a bit challenging getting in and out of the parking lot

the bathroom opened into the kitchen. it smelled. will not be coming back.

staff was welcoming.. room was super nice and bed was comfy and soft and the wifi was excellent

front-staff very helpful to myself, a senior. set-up wifi and then some!

sized rooms and good amenities (wifi, bed comfort, in room coffee)

room was across from the guest laundry which went off all night, it was so noisy, impossible to

the pool, the laundry facilities, breakfast, fridge, microwave and coffee in room.

that the pool was closed.

on closet door was cracked, wifi was not working using code provided, toilet was extremely low for a woman and

breakfast

check in and check out were easy and having access to laundry in the hotel was

carpet seemed a bit worn

i didn't like was being placed on a floor with a hockey team that kept me and my kids up to midnight running up

downside were the kids at some tournament kicking up a storm when they returned in the evening and knocking on

even tho i wasn't traveling with pets it's nice to know this hotel is pet friendly

no directions for access to the laundry room or entrance to the pool either.

comfort clean it has all you need laundry room pool suites gorgeous place i recommend

friendly with a beautiful salt water pool and immaculate gardens

wish the pool was open earlier in morning

my kids had a lot fun playing in the indoor swimming pool

need renovation. laundry room was so dirty and old . rooms also need renovation .

neighborhood nice and clean had laundry place very good customer service from reception desk to room service

having laundry facilities

missing: free laundry machine; no drinking water in the room;

noisy guests at night pets barking late at night the laundry room needs serious upkeep

clean free breakfast parking internet

the room is not clean and there is some smell in hall way. the gym isnt ready.

did not take advantage of the breakfast apart from the coffee

not enough parking , and need more staff at front desk for check in

had been significant snowfall and the parking lot had not had any snow removal when we got there and it still

has a small gym and laundry room

heck they have a laundry machine for $2 a load diy

visited front desk numerous times, to arrange laundry, taxi, computer access,

the staff were very helpful great laundry facilities

the laundry facilities & breakfast good selection.

we asked one of the staff to change the time on the pool so the boys had to get out

breakfast was great. large eating area.

breakfast could offer more variety

could’ve done better with the breakfast

why you have to access through the plaza instead of directly from the road, also not quite enough parking

there is some yellow sticky fluid on the laundry room floor, told them to clean it for three days

laundry room, pancakes for breakfast, breakfast generally, wifi.

laundry facilities were unavailable, and the elevators sound like you were in the middle of a steel

the laundry facility is limited to only one washer and only one dryer

the breakfast was great. the kids loved the pool.

no laundry service available, only dry cleaning.

being a single mom with three kids the only thing of our whole trip that i was extremely looking forward to

shift changes at the top of ur lungs lastly phewwww i payed an extra fee for a late check out

excellent fast wifi. liked outdoor patio. pets allowed.

there were able to give me a late check out. indoor pool and hot tub felt very nice.

laundry facilities

parking was difficult when we returned at night

pool area and no hot tub

parking is horrendous

we ordered room service breakfast

spacious room, clean, wifi, good location, free parking

nice gym and pool area, good breakfast.

wifi did not connect automatically

wifi not stable. no house keeping at all for the second day

clean , fairly up to date, has pool and gym but didn t use them

free parking and free wifi

the wifi keeping go off and on

hotel renovations is lovely, the easy access off the highway is appreciated, lots out parking which is well lit

room service was prompt, well

the gym was spectacular

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

laundry was not functional for a long time as i stayed a month

only negative thing was the swimming pool

free parking

did not see wifi pw info in the room or with the key

we had two young kids who had a few stuffed animals they brought along on our trip

pools was very cleans, kids loved it

pool area didn't have enough towels for the family but we did go later in the evening so very

the pool was nice, small but seeet, sun filtering in during the late afternoon

we had two young kids who had a few stuffed animals they brought along on our trip

i have a disabled child and had to find and wait for staff to move laundry bins out the way

the laundry room is fine.

coin laundry is good but only 1 machine, need to queue up

no atm to get money to do laundry

kept taking out my clothes from laundry machine it took over 3 hours and 15

exercise room is in same room as laundry facilities

so friendly, nice and clean , gym was good, laundry was perfect

good breakfast. free laundry.

access to free laundry facilities was a bonus that was greatly appreciated

staffs was helpful, breakfast good, and availability of the laundry facility was so helpful

locations, nice space, nice to have self service laundry, close by supermarket, comfort to have extra bath

shorter queues at check in. laundry facilities per your sheet in the room, not

laundry service twice a week and if you just missed a collection would be a full week to return -

less washing machine and drier, need to wait for a long time to finish the laundry

more laundry and dryer machines would be better. had to wait and there was a lineup

has great amenities, indoor pool, laundry room and free wi-fi & free breakfast

the laundry facilities were just what we needed.

access to any of their facilities, like gym or swimming pool

clean, quiet, modern, free parking, breakfast included.

comfortable rooms, good swimming pool and great breakfast

i ended up having to do laundry during my vacation

it was great to have access to a laundry room too

from free parking to laundry fasciitis

gym and pool on location

nice clean, nice room and pet friendly environment, kitchen awesome home sweet home

washroom. tv. up to date technology. location is great. room service was good.

kids were diving, eating, yelling, and on one occasion a mother was pushing her son so hard during

the pool and the dining was extremely good.

the indoor swimming pool was too cold

we also made use of the large and well equipped gym

wish pool and bar was open but that can all be blamed on a little but nasty bug civid

location the front desk staff were so happy attentive and helpful and the bar staff in the lounge were so happy

staff and great pool for kids

it was walkable to canada s wonderland, which it might be but not for a family with small kids

nice location clean lots of parking

there was no laundry room for guests

the gym facility. it has potential to improve by adding more up to date equipment

the pool was clean and warm

the kids loved it. great breakfast!

the pool/gym facilities were great for a morning workout

location, laundry, comfy beds

were a little narrow - difficult getting by laundry carts in the hall staff in the restaurant did not approach

there is no option to buy laundry detergent in the laundry room - cool upgrade to think about, & there was a

rooms are equipped with a fridge a microwave, and coin laundry available on the property which is great for

the washer in laundry is not

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

is minor but the front desk did not have change for quarters or loonies to use the laundry machines

we like the kitchen in our room. free wifi, free parking, fitness center and laundry room.

pool and gym facility

location, car park, gym room.

hotel , staff are friendly , clean room , i like the swimming pool and self laundry service

there was not extra toilet paper and only one bar of soap

wifi was easy and fast to connect to

strong wifi

pool several kids all under age of 12 unsupervised kids were very rough when i had my 3 year old granddaughter

gave me the opportunity to start off the day with a gym and pool session, followed by a solid buffet breakfast

the breakfast staff, irene and thaddeus, were amazing. the spa was excellent.

room, breakfast , staff were excellent.

the pool was quite small.

kids liked the pool, breakfast was good but one of the staff came across as rude (i understood why

love that we could do our laundry before leaving

re just laundry, washing machine broke or wasn t functioning properly while i was there

there are plenty of free parking spaces, a clean indoor swimming pool, and a 24-hour gym

pool was busy with tournament kids and towels left everywhere

also better opitions for breakfast it often was the same thing

the big problem for me was there is no laundry for guests to use

only downfall is that there isn't a pool. not their fault but i assumed there was.

wi-fi and free parking

nice that the bar was opened later than other bars at hotels that i have stayed at

gym - lacking equipment, located in basement, very small space facilities - not much to do, no pool

laundry available

it was very clean and it had a buffet breakfast which was great!

gym had good workout machines and it was available 24/7

no restaurant and no towels at the pool

breakfast is included and

spa was not working and we hear for two years

no hassle parking -easy access with card keys-hotel temperature was just right(not to hot/cold)

the breakfast choices were not good for kids. just need simple.

you will need when you go on vacation planed or unplanned vacations clean quiet place nice gym and

the pool is a little cold

the hotel also offers a gym and laundry facilities

the hotel also offers a gym and laundry facilities

no pool

really like how well the room service organizes our stuff while they make the bed

good wifi, even if it was not the obvious one

no laundry area on site no

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

the wifi coverage is sometimes not stable in the room.

the wifi in the hotel is poor

we went to use the gym, and then were disappointed that not only was the pool closed, the men's changeroom was

a laundry service in the hotel would be useful to have.

the free on site parking was a huge plus and saved us a lot of money

bedroom and kitchen

very little parking available, but still not a big enough deal breaker compared to the good.

kitchen area with microwave, fridge, and utensils, etc 2 separate areas to view tv, sleep

the little extras, breakfast, laundry, little store

you have personal transportation very practical entrance and exits very nice breakfast excellent laundry

my only complaint is about the laundry room

it was very clean and love that it included breakfast and laundry services

the room was spacious and loved having laundry room available

lousy laundry, the slow washing machines and they wash badly and the even worse dryers, do not use them

the breakfast is convenient and so is the laundry

in-room kitchenette, high ceilings, on-site laundry, very quiet, friendly staff, near ttc

free laundry, quiet, breakfast included

the laundry was great $2

also a gripe was the cost of the self laundry ,washing( 2

had everything we needed, including a laundry facility for guest use, always a plus when travelling for longer

we also liked that there was a restaurant, coin laundry, gym and pool on site

it has a laundry room as well

very clean, friendly staff, guest laundry

as always to have a laundry and gym on site when travelling for multiple weeks

the laundry area should have a credit card machine or coins

118 was smelling like garbage, noisy throughout the night because of laundry beside

being able to be at the pool with my kids and leave my small 10 pound dog in the room for an

in was easy rooms were side by side kids enjoyed the pool breakfast was not bad rooms were very clean with lots

a lot of machinery noises (loud clangs, constant buzzing sounds, something that sounded like a laundry machine

in addition, there is no laundry services during our stay too

sounded like laundry machines

the facility's are cloused like gym, pool, restaurant and tennis field

our request to be moved could not be accommodated as we needed a pet friendly room

were not the cleanest, sticky pool very small, no hot tub the door to my room was difficult to open

kitchen & ironing board and iron in the room

location 10/10 customer service 10/10 breakfast 10/10

the full kitchen and the comfortable sectional were a very nice surprise

nice comfortable, large room. great fitness room. free parking. good breakfast.

excellent and the gentleman running the breakfast was wonderful and fabulous at his job!!

breakfast was very good as well

breakfast was great, pool, staff, beds are extremely comfy

great breakfast, pool, comfortable beds, dove soap.

location, the breakfast, pet friendly accommodations, friendly staff

laundry

found a used mask and dirty laundry in one of the drawers in my room so i am not sure how much cleaning is really

very comfortable and had all we needed on our car trip around a small part of canada, including a laundry

there is laundry facilities for long stay and with children

laundry on-site

courteous staff, clean spacious room, clean pool with lots of towels, great complimentary breakfast

staff, room, gym all was great

breakfast was delicious

knew i was exhausted and took care of me professionally hotel was exceptionally updated the breakfast was very

all basics included: full breakfast, parking, wifi

location, friendly staff, excellent price, restaurant on site, laundry facilities - don valley is a great deal

are well out dated same with laundry machines also located bottom floor at the very end of the hallway also the

comfy beds, pool, sauna/steam room, gym, laundry, restaurant and it s in a decent neighborhood with access

laundry facilities are also adequate

the gym had beautiful new equipment

love that you can do laundry, won't bring so many clothes next time

guest laundry

the facilities made it exceptional, most notably the gym

everything was great service, food, pool. i give this hotel a 5 star.

gym was well equipped and clean. staff friendly.

they dont have laundry service or even a room

laundry is

they moved us to another room where a large laundry vent, which was extremely noisy

loud staff all night room was above laundry room

there is no laundry service.

laundry facilities were sub par, ended up going to a laundromat

put my laundry in the plastic bag and i couldn't find it the next day, thought the staff took it by

wifi wasn t bad

swimming pool

i would suggest that they have some weights in the gym as i tried working out and it was very limited

no laundry room for extended stays.

and staff was great, the hallways was nasty with empty food boxes,dirty carpet,loud noises kids running all over

the staff was very friendly and helpful, plenty of parking, excellent high-speed internet

i love the fact that the hotel had a bar and a restaurant

hotel that i have been that does not include egg as part of breakfast especially when you have kids with

breakfast was not great and does not have a laundry room

should have laundry service

was ample parking

i had to use phone data because wifi was useless.

things - there were no wifi instructions in the room, the wand for the tv didn't work and the tv itself was

clean and modern. laundry facilities.

the coin-operated laundry was very much appreciated for my 5-night stay

i like that the rooms have microwaves, and there is a guest laundry. both really useful

the pool area and reception area

no room service - room reeked of smoke smell and other smells, room 515 -no lunch - no bathroom

desk staff not so friendly but one, however, the housekeeping staff were amazing and helpful, laundry facility

said they provide laundry service, wifi and airport shuttle

i liked the breakfast. kids liked the pool (wish it was a bit warmer). clean and quiet.

the pool and the gym were fine,the continental breakfast was very good: scramble eggs,bacon,toast,potatoes,coffee

kids running around on all floors 'hockey team i think' someone should have controlled that

was difficult to figure out the wifi, no one told us to just connect (no password)

kids loved the pool

overpriced room service, they charged 8% to deliver the food to the room, 18% gratuity then requested an

the spa service they have at this hotel wasn t open as the lady wasn t working that day

poor service and lack wifi

laundry services

laundry was next door at the hilton

the pool and spa area was very small

the staff was very kind and the room service was everything we expected to be

had a dog with me so needed to have a pet frendly room, was told that i needed to pay $55 in addition to have

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

didn t have breakfast there but did get a glass of juice and it looked ok

breakfast was not the best. few options available. parking is very expensive.

pool was excellent for kids

nice to have restaurants next door & shuttle to airport

its nice that they had a pool and gym in the building. as well as laundry machines.

can t get out of bed and turn the lights on without waking up everyone in the room there s laundry facilities

likes was hot tub ,fire place, room, staff, kids likes was pool and fitness center hubby likes was lounge snow

kitchen had limited knives. room service only every other day.

seemed like some families were living there so i would not you pool due to small kids in diapers

there was no laundry and no breakfast.

could not find laundry in the facility

to the kitchen and laundry facilities and what would be needed - eg jug for tea/coffee, powder/pod for laundry

the room with laundry facilities was amazing

great rooms, comfy sofa and beds and laundry facilities in the room were great.

staff, beautiful rooms, awesome park, very nice pools, but no laundry; but the staff was very helpful calling

pool,breakfast,dinner,staffs, conduct was good.

from the front desk, the concierges, the breakfast team, coffee bar everybody was great, helpful, welcoming

sheraton is only five minutes away and the shuttle bus was a god send

they have a gym and a pool which we used

no self service laundry facilities. limited range of dining options near the hotel.

check in was slow. power cut on our last day no self laundry facility

yummy room service, laundry facilities and great bar

water was provided each day and the laundry service was fantastic and and fair price

we also sent clothes to reception for the laundry service (which had a 12 hr turnaround) labeled by the reception

we got free parking and free wifi because we were going to an event near the hotel

the room. and the bed and linens didn t have breakfast. used shuttle and very grateful for it.

also enjoyed the fact that windows faced golf course, so very quiet

of hotel, staff are professional and welcoming, location was great, regular airport shuttle service, food was

kids eating pizza by the pool and adults drinking from glass containers too

pool. laundry rooms very nice

the laundry was a little hard to locate

no time for laundry

laundry facilities would have been a bonus, also a patio area or some outside seating

i was pleased to use the laundry after 3 days of travelling and exploring toronto - they sold washing powder

good facilities elsewhere from what i can see - laundry, restaurant, bar, vending etc

the laundry staff ensured our room was always spotless

the hotel also has nice pool, a gym and spa though we didn't get to use these, and laundry services for a small

laundry area only have two machines

the laundry out of service

the pool was great

gym, no changing room or shower for the gym/pool

the gym facility is top notch as well as the property in general

restaurant was good and check-in and dining staff were so friendly and patient with my kids

truffles delivered - complimentary bar staff and restaurant amazing and valet parking is great as well

wasn't an option to buy movies in your room (our kids were a bit disappointed) and we think the hot tub wasn't

we,including my kids, couldn't not sleep whole night

clean and good room service

gym also pretty big

good restaurant and gym . good location

staff faciliteis location laundry services concierge everything top

the gym was under maintenance.

reakfast and dinner) was fantastic

breakfast wasn’t included .. there was not a big selection to choose from.

amazing suite very friendly staff pool

laundry facilities and gymnasium. breakfast basic but good. good shuttle service to airport.

no laundry service and swimming pool

welcome from staff, easy access to laundry at hotel next door which was literally few steps from the front door

i was never offered the wifi password when checking in. the room was a bit outdated and dark

the coffee bar in lobby and how close it was to airport

it is not safe to use laundry service at this hotel, my t-shirt was lost

laundry ironing.

great bar and ambiance

the restaurant was great too, and i really liked the 24-hour room service option

gym was underground i

friendly and accommodating staff, amenities like the pool, breakfast was excellent

very nice pool, though a jacuzzi would have been nice too

customer service, the aroma in the lobby, room service time efficiency, the shower and overall bathroom,

i liked that the gym was separated into 3 separate work out areas

drinks at the bar were good

loved the bar and other communal areas

first morning breakfast we went to wasn't good

welcome drink - friendly & helpful staff - the gym: big, clean, well-stocked/current equipment - complimentary

no breakfast as i get up early and the breakfast starts to late for me

also i felt like i was washing my face in the kitchen instead of a bathroom

room service equally disappointing - really oversalted pastas

a hotel bar which is always full

the spa is great

to improve: better menu better quality food larger selection of wines by the glass in bar on 17th floor better

no swimming pool

laundry service water got hot quickly

the laundry service fees are quite high

it would be great if they had a laundry facility where you can wash your own clothes (we travel with kids and

housekeeping, laundry service, service at the restaurant.

no tv hook up for personal programming apps for kids.

spa was good value and great service

the salt pool is relaxing and open 24hrs to guests

this is knit-picking, but having to sign on repeatedly to the wifi network was irritating.

every room service order we had was messed up and did not match what the menu said

great spa and amenities

no collection for laundry. breakfast was just in the bar and over priced.

needs a laundry facility/service of some kind. room service came too early for me (late riser).

allow pets, and are very friendly with them

they set up the room with a mini kitchen, there is no sink or kettle or dishes

very good wifi

coin operated laundry with clean washers and dryers, an indoor pool and gym

suites are large and there was laundry in the

the large sink in the bathroom was very handy for handwashing small bits of laundry

position excellent grab&go breakfast the room was a mini-apartment, clean and very comfortable laundry service

very central, great staff, laundry to use at reasonable cost

laundry at the hotel

stay and would recommend only feedback we may have had, was that it was a little expensive to do laundry at the

after 15 hours of flying all night with 2 kids under 5 years old we were exhausted so we paid, but we found

eaning or kitchen staff)

when i had severe trouble with getting the wifi to work on my work laptop, they kindly let me use their work

the laundry carts collected outside our door, were moved to the lift, they were replaced by more carts;

was stranded due to flight cancellations and they have no self use laundry machines, she asked and could only

the hotel was rather empty the kitchen was closed so all i had for choice was a vending machine or some fast

would be alot better if wifi is automatically included with the payment not that we still need to pay extra for

staff was awesome, bed and robe comfy, great location and price, awesome gym!

having a laundry was excellent

we have enquired and used the laundry services, they were charged at reasonable level and the staff were so

old charm. style. very clean. laundry facilities available on request

pillows, the friendly cleaning staff, the shower and towels, coin laundry available, location in the city, there

i would ve liked victorias mansion to post laundry hours and how you can get your laundry done