laundry room is in the basement and needs a key to access

next morning a wonderful gent at the desk was only too happy to go to the laundry and get me 2 facecloths

the arrangement of this like breakfast area,relaxation area,swimming pool

a pool, the staff is quite friendly, location is convenient, internet is quick and reliable and parking is free

wifi did not work on the last day for several hours and the front desk had guests calling the

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

pool n gym was close

free parking and you didn t have to walk far

came back to zero parking, trucks with trailers and big rigs we're taking up multiple spots.

pool and gym facilities closed, but no mention of it when booking.

good breakfast, laundry room very useful and very spacious family suite

the on-site laundry facilities were a bonus along with the swimming pool

extremely poor wifi - windows didn't isolated well the noise from the road - had no cash for laundry, asked the

they have complimentary breakfast, free parking, self-service laundry and indoor pool

didn't care for the egg creations at breakfast

was broken laundry was broken, hot tub jets broken my breakfast was gone bad

staff were always pleasant, polite and helpful. guest laundry room was a bonus and very useful

i also like that there's laundry facilities if needed

clean and comfortable and the t.v. size and streaming services and wifi were very good.

the facilities are great for kids and families as well.

no laundry room for extended stays.

wifi is free and easy and parking is ample and above ground

was an extra charge for in-room service, and guests were not offered a free bottle of water in the room

wifi is free and easy and parking is ample and above ground

for me nob on the fridge is gone so everything in my fridge was frozen even my milk for my kids

laundry service was good, should have another an extra washer/dryer

cleaning was not done properly. no laundry service

air fan was turned off, qas overcharged for a bottle of water ($3 shelf tag but paid $4 cash), no room service

they only had 1 handicap parking spot need to add more

bed was extremely comfortable, spa bath in the room was nice but a little smaller than i was expecting, and the

laundry facilities were sub par, ended up going to a laundromat

put my laundry in the plastic bag and i couldn't find it the next day, thought the staff took it by

clean, friendly staff, great breakfast

liked very comfy beds, good varierty of food for breakfast, water pool and safe parking

wifi wasn t bad

access to laundry

laundry facilities clean and a few steps from our door

kitchen without any amenities

minor issues: no utensils or anything else in kitchen (fridge and microwave, that's it); shower a bit small with

the wifi was complicated to log in to and sometimes cut out.

i like that the rooms have microwaves, and there is a guest laundry. both really useful

clean and modern. laundry facilities.

the coin-operated laundry was very much appreciated for my 5-night stay

was clean and quiet ample parking

the whole hotel smells great great gym, spotless, modern with ac and a water distributer

love that you can do laundry, won't bring so many clothes next time

guest laundry

just the right time as kitchen closed sharply at 10 am

the staff were professional and friendly. the rooms are spotless. nice pool area.

bar fridge inside the hotel was too small

also, the hotel has laundry and fitness centre, required for a family

i wish that there was room service

good parking

breakfast

the breakfast was exceptional. i definetly would stay there again.

laundry facilities were complimentary

clean, comfortable bed, free laundry

wifi could be just a little less complicated to connect.

hotel had a pleasant aroma, was exceptionally clean, and offered convenient parking

gym fully equipped and pool water warm

relaxing atmosphere, free parking, there is also a laundry room in

close to a go station and there is coin laundry onsite

guest laundry was great and fast wifi

great location, close to the airport. laundry facilities very clean and machines worked well.

have been a sign in laundry room about cost and where to purchase laundry detergent

also, having working laundry facilities on my floor was a bonus

one elevator working, guest laundry washing machine was 'out of order', and overall, the place was a little

a pool, a fitness room, laundry room, a restaurant/bar

two tvs, comfortable beds, lots of space in the rooms, very clean. the kids loved how

none of the tvs worked so traveling with kids was difficult

we had an issue with doing laundry, we were waiting for a gentleman to take his stuff out of the dryer for 2

laundry room can have a little device to pay with card or with tapping.

i didn't the fact that you have to pay 8 dollars for laundry and you need to buy detergent too

a lot of different amenities available, such as laundry, pool, fitness centre etc

laundry procedures, not customer friendly.

then the property said they would check with the linen/laundry staff

wifi very slow most of the time...

free parking , clean rooms, quiet hallways, quick and free wifi

and clean and the staff are really nice they kept giving the kids chocolates which was really nice of them

very friendly and helpful staffs, got complimentary parking

loved how the laundry room is big n spacious, opens 24/7 unlike other hotels

guest laundry onsite if you re staying longer

breakfast. although the waffle maker was out only on some days which disappointed the kids.

breakfast. although the waffle maker was out only on some days which disappointed the kids.

use netflix or youtube and more tv entertainment options especially for families travelling with kids

laundry room for the hotel guest need to be separate from the public

coffee no breakfast no service no way to due your laundry there is one guest server that harrassing me also the

friendly staff, the convenience of having a coin laundry and a convenience store

convenience store and a gas station, restaurant and coin laundry are available in the same building complex

i m not sure if our room was over the laundry room is beside and ice machine but it kept us up all night

everything was great. we were very happy with the stay rooms staff service breakfast.

there was many people yelling in there rooms and letting kids run the halls really late 11 pm and we had to be

we specifically booked this hotel because of the pool for the kids and called around to make sure before i

was tucked in the back of a parking lot behind businesses

i liked the free wifi, connection was excellent.

hotel exceeded our expectations in terms of cleanness , service, even a simple but very good breakfast

was only one staff in the kitchen and dining area

kitchen sink was clogged, i told the reception but they didn t do anything, checked in was very

breakfast was fresh and a great selection was offered

the hotel is up-to-date and clean; the room is spacious and we love the private kitchen

could finally sit down in the breakfast area and have somewhat of a real continental breakfast for the forst

convenient location and great breakfast

long hours for the pool being open, clean and up to date decor

breakfast was excellent

free parking

bed was very comfy and the pillows were great, pool and hot tub were really nice as well

pool facility was lovely for our family time

and toilette was not clean, very loud becuase kids are playing on the aisle till 11pm

our room was large, clean, and most convenient pet friendly

the breakfast - the tv - the wifi - the kitchen - the location - the flexibility to pay with debit

i had to pay for laundry and pay for detergent too. it should be free of cost.

- we had 3 cup covers and 2 cups and only 1 tea bag only 1 sanitizing wipe in the bathroom the laundry area on

umm nothing maybe the pool could be bigger

hotel with all the basics, indoor gym and swimming pool

had to originally ask to switch rooms because i was placed on a pet friendly (i suppose) floor dogs

which isn't a deal breaker for us but i would have preferred to do some laundry prior to returning home

no laundry facilities other than dry cleaning

their facilities were very helpful especially travelling with kids, made it easier for us to have our daily

easy check in, free shuttle and close to the airport.

comfortable, good breakfast

was able to get a late check out which was much needed

visited during a labour shortage so some services, like room service, weren t available but they did the best

the shuttle 24 hours and late check out

very attentive staff, easy check in and out, 24hr pool access and free shuttles to airport

large pool & spa facilities that are 24/7

loved that you got soap or dryer sheets with each purchase of a coin to do laundry

laundry room is not 24 hour, so if you want to wash clothes at 10:10pm, you won t be able to

includes a full kitchen plus breakfast, as well as extra sleeping because of the sofa bed with laundry facilities

location, staff, cleanliness. supper in the bar was excellent

wifi in the room was an issue, staff on reception tried to assist but it still wasn t great

the laundry carts collected outside our door, were moved to the lift, they were replaced by more carts;

was stranded due to flight cancellations and they have no self use laundry machines, she asked and could only

very little - not enough to me too oohh allowed a late check out to 2.00pm

it's pet friendly, so, we could stay with our cat with no issues

pet friendly hotel, good location near the terminals.

even their replacement pillows from their laundry had stains when handed to me

there is a coin laundry in the truck stop across the road

its location from toronto airport and free airport shuttle service

room service

great service, friendly staff and nice bar for an evening cocktail

in addition, although there was laundry facilities where you could do your own laundry, the hotel was not

has laundry at facility, which is convenient

no laundry bags

the laundry facilities were out of order for the 6 days of our stay

nice and clean property, away from all noise and distractions, new furniture and interior, laundry facilities

location designated smoking area trash room laundry

likes the conscience of having a vending/ laundry area

spending hours at the laundry mat to ensure items are safe to bring home

i like the fact that there is a kitchenette and laundry.

they didn t had change for laundry

to pay $10 for a cotton laundry bag who knows how long it was on the closet floor we were the only ones on the

early check in was great. hotel was clean and comfortable. restaurant was good..

the bar and dining area nice and the design very

we were allowed a late check out as we had an evening flight

modern, clean, and right next to the airport via free shuttle train.

the location was central,the hotel was quiet and clean..there is also a laundry

have been close to the laundry as it sounded like machines spinning

kids were completely unsupervised

very comfortable bed and very clean - good wifi!

only thing i didn t like was that cleaning room service was not automatically included

access to laundry facilities 24//7

staff were courteous and helpful, laundry on site, breakfast included, reasonably priced.

maybe the hotel should think about updating the laundry system

they have a laundry room and we managed to wash all of our clothes for a good value

the room was ok (comfortable, clean) but no laundry bag

gym, laundry etc. everything we needed and then some.

that they had laundry on site

laundry and fitness room available which i didn't use

it wasn't very clean. someone did laundry and it was in a chair by the ice machine

we made use of the breakfast, laundry

healthier options for breakfast (like natural yogurt, not always sugared and flavored) also the laundry service

there was a laundry room which was free to use - great for families with young children

the clean room, amenities and the complimentary laundry room for guests

the laundry option is another one

i m impressed that the hotel has a laundry room

the common areas such as laundry, pool, and breakfast area were fine too

very friendly staff and they had a laundry which was great.

one of the two laundry machine sets doesn't work at all

there is laundry onsite

so it was pretty full , lots of kids running in the halls

the breakfast food. no laundry machine (self-service) which is cheaper

the pool area was nice for my kids. the shuttle to airport was so slick.

the room was the perfect size, the kids enjoyed the pool, the onsite parking was reasonable, the location was

exceptional staff from reception, room service to kitchen service

30pm the fire alarms went off & we all evacuated, it seems one of the kids broke a

laundry at the basement

the room smelled clean - like fresh laundry

there is a decent size gym and small indoor pool

wifi, restraunt serves great food, rooms are clean and modern, and it s an ideal location for

distance, however the shuttle compensated for it

the fact that the hotel is pet friendly

the pool was to small

kids loved the salt water pool

the dishes/kitchen items were dusty and appeared to not have been used in a long time or washed but not rinsed

the full kitchen and the comfortable sectional were a very nice surprise

comfortable beds,there is a choice in pillows (firm or soft) hot breakfast, the staff were great always cleaning

great breakfast as well

great breakfast kind staff awesome pool

charges for pet($177

pets were allowed

a slight delay waiting for hotel shuttle.

i took advantage of the extra facilities in the lower level - gym and swimming pool

a big plus is a swimming pool and a fitness

exercise facilities and pool, vg dining for dinner and breakfast

the location was good and my kids loved the swimming pool!

perhaps further down the parking lot would be

even when asking to be let into the fitness area, it still wasn t mentioned that there would be no shower

breakfast was great

2) i did not book a pet room initially as the option was not available but upon checking the hotel policy

complimentary breakfast was adequate. kitchen area was clean.

only thing is that there are laundry facilities however soap machines need repair and we had a bit of trouble

laundry was left with tags for laundry in the room and it wasn

i wish there was a hot tub and laundry facilities

was next to laundry room-machines were noisy in the morning

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

laundry service

(like a wet laundry that is not dried well) there s no free bottled water

no laundry generally the rooms and all seems older

having to get them replaced which is inconvenient, weird smell in the room and no place to do laundry for long

the breakfast was very good. we ate all our meals there because kids ate for free. love it.

dryers in laundry room weren t working, we had to switch between 3 machines to get it somewhat manageable

the hotel even has a laundry you can use

the availability of laundry rooms was another great feature that added to the convenience

this is not a criticism, if i were a long term guest, laundry facilities within the suite would be greatly

if i wasn t near at the laundry place!

the hotel has a laundry room for the guests to use, clean and well organized

pool, laundry, shuttle to airport, nice staff, quick cleaning service response, nice lobby and public

wifi connectivity sometimes spotty, laundry room a bit a grubby but at least they had one.

priced hotel with no cleaning in rooms even after request one laundry machine for whole hotel hard to book no

the cleanliness and comfort was fantastic. the great laundry facility was convenient

no laundry service active sat and sunday

the laundry room has sewer smell

pool and weight room were open and not busy.

plenty of parking. near lots of places to eat.

included very comfortable beds quick maintenance to fix tv balcony with chairs & table free wifi & free parking

the pool was nice hot tub bonus

it seems like four points sheraton put the commode in with small kids in mind, not adults

kids screaming up and down the hallway late at night....

gym could be bigger

was quiet even though there were lots of kids from out of town on a school trip and taekwondo competition

along with the gym

had a pet accompany me on the trip and got the room across from the ice machine

the only downsize i didn't like the fact that it is pet friendly

great slide for kids! open weekends, service faantasticud83eudd73

could not connect my chromecast to the wifi there, terrible process.

the laundry staff ensured our room was always spotless

good facilities elsewhere from what i can see - laundry, restaurant, bar, vending etc

the laundry out of service

best thing about the hotel was: -guest laundry available to do your own laundry at yourown pace

the hotel also has nice pool, a gym and spa though we didn't get to use these, and laundry services for a small

room was across the hall from hotel facilities (i think it was the laundry)

the gym was good as was the laundry facility

it was in an adjoining bar and grill

came in on a very late flight at 5am and has to check out at 11

staff i arrived a bit latter than planed at 9 50 went straight to the restaurant all the staff bar one had gone

only complaint would be the in-door pool was very small, and no hot tub but honestly everything else was so

great shuttle service

the gym facility is top notch as well as the property in general

absolutely loved the room service

location. shuttle service to airport for early morning flight

loud staff all night room was above laundry room

no laundry facilities

there is no laundry service.

laundry is

they dont have laundry service or even a room

we also sent clothes to reception for the laundry service (which had a 12 hr turnaround) labeled by the reception

check in was slow. power cut on our last day no self laundry facility

yummy room service, laundry facilities and great bar

no self service laundry facilities. limited range of dining options near the hotel.

water was provided each day and the laundry service was fantastic and and fair price

pool. laundry rooms very nice

laundry facilities would have been a bonus, also a patio area or some outside seating

no time for laundry

i was pleased to use the laundry after 3 days of travelling and exploring toronto - they sold washing powder

the laundry was a little hard to locate

wasn't an option to buy movies in your room (our kids were a bit disappointed) and we think the hot tub wasn't

option i liked that they made up the sofa bed in advance (a good guess for a couple with three kids)

spacious, clean, no disturbing noise, the view was perfect for the kids seeing the planes arrive

option i liked that they made up the sofa bed in advance (a good guess for a couple with three kids)

the bar shuts off their food service by then

welcome from staff, easy access to laundry at hotel next door which was literally few steps from the front door

no laundry service and swimming pool

laundry facilities and gymnasium. breakfast basic but good. good shuttle service to airport.

no room service of any kind

extra charge for my pet

lot of noisy kids

i like the room service

kids eating pizza by the pool and adults drinking from glass containers too

for pet cleaning had i have known about the extra fees i would have gone else where will not go there

room was comfortable and bar was great

i was informed there were no laundry facilities in room or within the hotel

there was no laundry and no breakfast.

the room with laundry facilities was amazing

great rooms, comfy sofa and beds and laundry facilities in the room were great.

stocked with items you would expect in a kitchen (eg egg flip, washing up detergent, dish cloth, laundry powder

its nice that they had a pool and gym in the building. as well as laundry machines.

can t get out of bed and turn the lights on without waking up everyone in the room there s laundry facilities

pool was a nice bonus

late afternoon flight taking off from toronto international and the late check out helped us have breakfast and

very clean and good breakfast

location and nice clean laundry facility ud83dudc4d shuttle service was good ud83dudc4d

self serve laundry facilities

airport, a free shuttle service is provided but watch out the time room is very well equipped 24h laundry

laundry available if you want to do your own washing

did not work in room; charged for parking a vehicle; no laundry; a little worn; no extras included in rate (ie

breakfast was not great and does not have a laundry room

should have laundry service

clean room and a good price for room, free shuttle service, good price for parking for an extended time

manager went put of his way to help us find missing cell phone on another hotel's shuttle bus

breakfast was very good

nice clean spacious rooms, and the added bonus of having a laundry room, pool and gym

lots of options for breakfast and it was delicious

nice clean spacious rooms, and the added bonus of having a laundry room, pool and gym

to top it all off, i later received an invoice by email that included accommodation and bar charges for

bed and pillows were comfortable, staff were great, daytime shuttle service was great ud83dudc4d

didn t have breakfast

i specifically booked a room with a kitchenette which was not reserved

the food selection at breakfast was very limited almost a reptition everyday

spacious room with a good buffet breakfast.

friendly staff breakfast was amazing

cleanless, the decor or design, the delicious rich breakfast, and especially the private airport shuttle by the

spacious room, clean and well equipped kitchen

shuttle driver was excellent

parking availability is good option with little charged amount (paid basement parking is blessing

availability of free car parking

as we were traveling as a family, it was very helpful to have a self-service guest laundry facility available

my suite was impeccable and there was sufficient parking

car parking was also free

whirlpool in the room. spacious room, free parking

was not able to get wifi in my

there is everything you need for a good holiday: we used the pool, laundry, bistro

wifi was great

guide bar on the pool steps leading down to the water was quite loose; someone with mobility issues might

good size room with spa tub.

had a bar and small cafe

staff, beautiful rooms, awesome park, very nice pools, but no laundry; but the staff was very helpful calling

was very nice and spacious, kids loved the pool

the wifi did not work other than for a few minutes and then shut off

the pool was nice for the kids. breakfast was also very good.

my kids loved the pool

the laundry machine was out of order

suggest to have more coin laundry set or have the wash and dry all-jn-one

is a coin laundry facility and great free continental breakfast

we didn't use their pool but a couple of kids we met in the elevator clearly enjoyed it

kids were looking forward to swimming and it was a reason i picked this hotel

laundry was next door at the hilton

laundry services

the pool wasn't open

was very nice, bar was ok, but celine at the front desk was a beacon of customer service

$35 per pet fee that i was not aware of when i booked

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

didn t have breakfast there but did get a glass of juice and it looked ok

nice to have restaurants next door & shuttle to airport

breakfast was not the best. few options available. parking is very expensive.

if you can show the cost of breakfast on booking

also has laundry

the kitchen was fully stocked with everything we needed

we liked that there was netflix and free wifi available

breakfast, pool, staff were amazing

convenience to airport, free breakfast and late check out time

no laundry, small breakfast, poor wifi connection.

no coin operated laundry machines for guests.

ceiling or other bright light in the room, no laundry facilities on premises or within walking distance

on the one morning, there were 2 kids screaming from 8

parking always available

amazing breakfast, nice laundry room, very pleasant room, staff were amazing, shuttle was great!

liked the general atmosphere of the hotel which included a complimenaraty breakfast, coin laundry and swimming

it was clean, comfortable and we did our laundry while using the pool

and diming for every little thing, lots of things included in the room at no additional charge (laundry, parking

friendly staff, laundry, and good breakfast. quite for being near airport.

the hotel has gym, laundry and swimming pool

fire alarm went off at the hotel next door but because the pool/gym/laundry area are connected between the two

coin laundry available on site

some of laundry machines were out of order

laundry, small pool and exercise room and kitchenette very much appreciated

laundry facilities are too old

would have appreciated no scented laundry products used for sheets

clean, comfortable, friendly and helpful staff. shuttle bus to airport. laundry facilities.

facilities, laundry room, gym and breakfast was great.

everything was pretty much what we needed. maybe a laundry room.

free shuttle bus at every 30 minutes 24 hours

very clean, beds were comfortable, the amenities were great ( restaurants/ bar, pool, starbucks right downstairs

very disappointed to bring my two kids down for a swim

were fast, there was no lineups at the front desk, there was more than enough luggage carts, the pool was clean

the gym is big and really good

said they provide laundry service, wifi and airport shuttle

desk staff not so friendly but one, however, the housekeeping staff were amazing and helpful, laundry facility

there was no hot water either in the evening or in the morning. also, the wifi did not work.

falling off heat and a/c didnt work drawer (top) in dresser wouldnt open pool isnt nice either kids running the

kids running around on all floors 'hockey team i think' someone should have controlled that

laundry and gym access

free laundry is great to have

free airport shuttle

we booked because of the pool and good ratings.

the breakfast and bathroom

no laundry machines for ppl staying long

was no free wifi (without making an account which i didn't want to do) and the furnace was quite loud when

a 4 star hotel and the room rates, i would expect more services like luggage porters and room service

the gym and swimming pool are really small and comparable to

were pet friendly without a pet fee

fitness club - size of the chamber - free coffre all day - parking

pool and breakfast was great. staff was very friendly.

great location. very clean. kids loved the pool. great breakfast. plan on coming back.

i know covid ect but theres an a&w in the same parking lot im sure you could of got certificates or something

pool looks nice

i can hear people from upstairs pulling their luggage; neighbour taking shower; the laundry room running the

no laundry service, which should have been there

i was put in a room that was beside the heating and laundry room the heating system was not working well so i

not much parking

the breakfast was good, but out of milk and cream for coffee.

the laundry room existed as advertised, but it required a key, which apparently is unique, and some

by accident on a bed sheet, i quote your making me do more work now, i have to take it to the laundry room to

the entire hotel smells like urine there is a homesless man living in his broken down car in the parking lot

wifi intermittent, kept dropping offline and extremely slow when online: do not depend on having

literally called her yesterday asking which lightbulbs do i buy so i can replace them myself the wifi didn t

it was very clean and love that it included breakfast and laundry services

my only complaint is about the laundry room

great breakfast & laundry service.

the little extras, breakfast, laundry, little store

you have personal transportation very practical entrance and exits very nice breakfast excellent laundry

it has a laundry room as well

it was a comfortable place to stay for a day or two, and they had laundry machines.

the do it your self laundry facilities came in handy, however, those machines are extremely old and outdated

had everything we needed, including a laundry facility for guest use, always a plus when travelling for longer

very clean, friendly staff, guest laundry

118 was smelling like garbage, noisy throughout the night because of laundry beside

as always to have a laundry and gym on site when travelling for multiple weeks

the laundry area should have a credit card machine or coins

staff was amazing from front desk to the women in the kitchen

kitchen area was a bit dirty, even after breakfast.

the hotel also offers a gym and laundry facilities

in the parking lot, you will find a gas station, mcdonalds and tim hortons

really like how well the room service organizes our stuff while they make the bed

no pool

parking area a little concerning, dark in areas and people hanging out in parking area

kids running all over hallways screaming and

breakfast was available at in-house restaurant-food and staff amazing pool and hot tub very

close to subway. free parking

parking is free

the room was so fresh, bright, trendy decor and very spa like